Service manager volunteer roles in brent, derby
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference during challenging times? Can you bring a fresh perspective on how we can innovate and adapt our services? Are you willing to roll up your sleeves and get stuck in?
If this sounds like you, then we'd love to hear from you.
Who we are
The Bridge Foundation is an award-winning charity based in Bristol. We transform the lives of children, young people, families and adults struggling with mental health difficulties.
What we do
- Free in-depth, school-based psychotherapy for children and families in areas of deprivation and diversity
- Specialised psychotherapy delivered to vulnerable children via services commissioned through Adoption Support Fund and Social Services spot purchases
- Not-for-profit psychotherapy service for children, families and adults who self-refer - fees are determined by family income and over 50% are subsidised
- Supervision and reflective practice sessions for professionals in schools and healthcare
Specialist psychotherapy for children, families, and adults across Bristol and beyond.


The client requests no contact from agencies or media sales.
Contract/Expected Commitment - 3 years fixed-term
About us
SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape, or any survivor who thinks we’re the right service for them.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open until 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.
In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic group work. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.
Purpose of Role
This is an exciting time to be joining SurvivorsUK, as we look to expand our Board with committed professionals bringing their expertise in the following roles:
- Clinical Trustee
- Fundraising Lead Trustee
- Legal Lead Trustee
- Finance Lead Trustee
The organisation is currently reviewing our strategy and our new Trustees will bring complementary skills to help shape our work and plans for the future. SurvivorsUK is a well respected and financially stable charity delivering high quality, in-demand services to our beneficiaries.
We are looking for experienced people with passion, professionalism and commitment to help ensure we continue to deliver high quality services to those we support.
Main responsibilities of all Trustees include:
- To set and maintain the vision, mission and values.
- To ensure that SurvivorsUK pursues its objectives as defined in its governing document.
- To maintain proper financial control and ensure that SurvivorsUK applies its resources exclusively in pursuance of its objectives.
- To develop strategy and support the operational management of the organisation.
- To ensure that risk is assessed and managed effectively.
- To promote SurvivorsUK and its values, and act in the best interests of the charity.
To see the responsibilities and personal specification for each role, please click the specific job description below for more information:
Clinical Trustee recruitment pack
Fundraising Lead Trustee recruitment pack
Legal Lead Trustee recruitment pack
Finance Lead Trustee recruitment pack
Time Commitment
Usually there are six Board of Trustee meetings and one AGM per year. In addition, Trustees are expected to be part of a Board sub-committee.
Board meetings are generally held in the evening.
Trustees are also expected to attend occasional training and public or private events, e.g. supporter/fundraising events, strategic away days etc.
How to apply
To express an interest in the role and to be considered, please select your preferred application pack and submit the following:
- An up-to-date CV.
- A supporting statement that addresses the person specification in the recruitment pack and outlines your motivation for applying.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work.
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black, Asian, Mixed Heritage, Trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by:
- Promoting Independence - ensuring more older people can stay independent for longer
- Providing Connection - enabling friendship and social connection for older People
The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. Clients will enter the strand that is most appropriate to their needs.
- Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.
- Strands B: We will offer ongoing support either face-to- face of up to 1 hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to the programme. As a befriender you will be asked to select your type of volunteering preference.
Purpose of Role
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Provide companionship, emotional support, and a listening ear to people who may be lonely or isolated.
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Provide monthly reports to the Volunteer Manager on your client.
Key tasks
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Make a regular weekly visit or phone call to a client who has been matched to you, at a time suitable to the older person.
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Provide conversation and company.
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Spend time chatting with the client, talking with them about their current and past life experiences.
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Report any emerging issues or concerns that the older person has agreed to be shared with us such as safeguarding issues or a change in personal circumstance or health.
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Make the client aware of any other services across AUKEL they may benefit from.
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Maintain records of client contact and send this to the Volunteer Manager on a monthly basis.
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Regularly meet with your befriending peers and supervisor, to share experiences, get support and reflect.
Skills and attributes
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Understanding loneliness and social isolation.
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Good communication skills with a friendly approachable manner.
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Keen on building a strong befriending relationship.
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A desire to learn more about an individual and their interests and their past, and life history.
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Consistency and reliability.
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Understanding of Confidentiality.
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Understanding of and empathy with the needs of older people.
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Patience and Sensitivity.
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Confidence to deal with emergencies.
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Record keeping.
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Basic IT skills.
Support Provided
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You will be inducted in cohorts with other volunteers.
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Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more.
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Ongoing support including regular supervision by the Volunteer Manager.
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Goup supervision with other befrienders. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other.
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Reimbursement of agreed expenses.
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Access to an AGE UK Discount portal provided by Aon.
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Monthly volunteer newsletter
We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers!
Benefits
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Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose.
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Emotional Rewards
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Intergenerational Connections
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Learning and Skill Development
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Enhancing Career Prospects
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Building Empathy and Compassion
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Giving Back to the Community
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Social and celebration events
Commitment
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We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.
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Weekly commitment is between 30 minutes to 1 hour for client plus one/two hours monthly for reporting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the CARAS ESOL Team:
Our award-winning ESOL project offers English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face adult ESOL classes in Tooting. Volunteers in this role are required to commit to at least one 2-hour session every Wednesday during these times:
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Mondays ESOL 9:30 to 13:30
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Tuesday 9:30 to 11:30
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Tuesday One-to-one employability and language learning support 15:00 to 17:00
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing learners with one-to-one or small group support within ESOL classes;
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Helping to set up the classroom and provide learners with classroom resources;
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Attending and contributing to volunteer debriefs after each session;
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Making use of any community languages you may know to help students during the class;
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Working collaboratively as a team and helping to shape the project;
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Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
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Assisting participants to recognise and celebrate their achievements;
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential:
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To be 18 years or older;
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Able to travel to our community centre in Tooting (travel expenses can be reimbursed);
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An interest in education and English language teaching;
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To be non-judgemental and able to engage with people from diverse backgrounds;
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To be reliable and punctual;
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Excellent communication skills, especially with people who are new to English;
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The ability to volunteer on Mondays or Wednesdays during Wandsworth term time for a minimum of three months;
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Currently resident in the UK; has asylum-seeker or refugee status
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*Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
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Able to attend volunteer induction training (online) prior to start of role.
*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
Desirable:
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Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies;
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Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering;
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Be able to access relevant training, including safeguarding training.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community engagement charity Sobus is looking for talented, passionate individuals to join our Board of Trustees. We are looking for a new Trustee Treasurer to help guide the charity through a time of exciting opportunity and development.
It's an exciting time for Sobus, as we look to refresh our service offer, and maximise the investment opportunity following the disposal of a property in 2024.
Our overarching aim is to “strengthen local communities”, through the provision of infrastructure support to the local voluntary sector in the borough of Hammersmith & Fulham and supporting business communities around our North Kensington hub.
Our work is focussed on five main areas:
- Voice & Representation
- Information & Intelligence
- Brokerage & Partnerships
- Capacity Building & Business Support
- Affordable Premises (through the provision of our business hubs in Fulham and North Kensington)
Trustee Treasurer: We are seeking a committed individual with a proven, professional track record of financial management and leadership at the highest level, and a sound understanding and experience of the voluntary sector. We need someone with significant experience of leading long-term strategic development and driving financial sustainability.
You will share our vision and want to take a leading role in our journey to be recognised as an outstanding organisation. It would be a significant advantage if you have an understanding or experience of working in the voluntary and community sector, and even more so if you are a current or former resident of Hammersmith & Fulham or have a tangible, established and current connection with the area.
Sobus was formed in 2014 following a merger between the Community & Voluntary Sector Association and Fulham Community Partnership Trust. However, we were first established as the local CVS in Hammersmith & Fulham in 1998.
Sobus is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people that we support. We therefore warmly welcome applications from all suitably qualified candidates.
Selection process:
Candidates are requested to complete an application and a equalities monitoring form., and if shortlisted, an interview with our outgoing Treasurer, Chair of the Board of Trustees and the CEO. t
For an informal discussion about the position, of for the Job Description and application form, contact the Sobus CEO, Sue Spiller
To strengthen local communities by providing voice, representation and support to residents through the VCSE organisations that support them.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Social Media Content Producer
Location: Haggerston and other SCT sites in East London
Time Commitment: Flexible
Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.
About Us
Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.
Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.
Our nine charity shops and two social enterprises, put us in the heart of communities across East London.
Role Overview
We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.
Key Responsibilities
As part of the Fundraising, Marketing and Communications team, key responsibilities include:
· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.
· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.
· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.
· Repurposing existing materials into social media-friendly formats.
· Staying informed about social media trends and suggesting creative ways to increase engagement.
Skills & Experience
· Experience in content creation for social media (personal, academic, or professional).
· Proficiency with tools like Canva, Meta, CapCut, or similar.
· Strong visual storytelling and writing skills.
· Ability to work independently and meet deadlines
· Passion for social impact and a good understanding of social media platforms.
What We Offer
· A chance to make a real difference through your creative work.
· Opportunities to build your portfolio and gain experience in nonprofit communications.
· A reference or recommendation upon successful completion of the role.
· Flexible hours and a supportive, collaborative team environment.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHIPS is looking for new trustees to support our peacemaking work internationally.
About CHIPS
CHIPS (Christian International Peace Service) aims to bring about peace and reconciliation in areas of conflict or tension. We have over 59 years’ experience helping communities in the UK, Cyprus, India, the Philippines, Northern Ireland and Uganda; with our current projects being in Northern Ghana and Brixton, UK. We help communities build futures free from violent conflict through practical projects that both tackle the root causes of the division and bring the sides together to build trust and healthy relationships.
Our Vision: Our vision is for a world where conflict is met with peacemaking, division gives way to reconciliation, and communities work together to build sustainable peace.
Our Mission: Rooted in Jesus' example of peace and reconciliation, we accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.
Our Philosophy:
- We go where we are invited
- We live in the heart of the conflict
- We take sides. Both sides.
- We are committed for the long term
About Being a Trustee
CHIPS (Christian International Peace Service) trustees play a crucial role in advancing peace in communities worldwide. Working collaboratively as part of the Board, they provide strategic oversight to the organisation, helping to strengthen its impact and sustainability by bringing their unique expertise and skills to the team. We're particularly looking for a trustee with a strong background in finance, accounting or bookkeeping in order to help support our Director and Board in there oversight of financial matters.
We hope that the experience of being a trustee for CHIPS will be rewarding. As well as making a difference to the communities that we support, we hope you will gain satisfaction from generously giving of your time. We want to have a Board of Trustees who are diverse in their experience and knowledge so that impact can be sustained. Whilst specific roles may vary, the overall duties are:
- Ensuring that CHIPS pursues its stated objects (purposes), as defined in its constitution, by developing and agreeing a long-term strategy in coordination with CHIPS staff and project teams
- Ensuring that CHIPS complies with its constitution, charity law, company law and any other relevant legislation or regulations
- Ensuring that CHIPS applies its resources exclusively in pursuance of its charitable objects for the benefit of the public
- Ensuring that CHIPS defines its goals and evaluates performance against agreed targets
- Safeguarding the good name and values of CHIPS
- Ensuring the effective and efficient governance of CHIPS, including having appropriate policies and procedures in place
- Ensuring the financial stability of CHIPS
- Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds
- Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the senior leadership of CHIPS
- Communicating on behalf of the organisation, if necessary
- Facilitating any feedback or complaints so that any issues are addressed swiftly
In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.
Finance Trustee specific role
- Reviewing quarterly management accounts and highlighting any variances or financial risks to the board.
- Supporting the annual budgeting process by advising on assumptions, cost control, and sustainability.
- Overseeing the preparation of annual accounts with CHIPS staff and working with the auditor or independent examiner as needed.
- Helping develop and monitor financial policies such as reserves, investments, and internal controls.
- Providing strategic financial insight to guide decision-making on fundraising, staffing, or new initiatives.
Person specification
CHIPS is particularly looking for new trustees who have strong backgrounds in finance to support the Director and team members. However, CHIPS is also looking to more generally increase the number of trustees so if you feel you have expertise which could benefit CHIPS, please still get in touch.
- A commitment to and passion for CHIPS and its objects and vision
- A commitment to CHIPS’ statement of faith
- A willingness to devote the necessary time and effort
- Strategic vision
- Good, independent judgement and a willingness to speak their mind
- An ability to think creatively
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- An ability to work effectively as a member of a team
- A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
- A committed Christian willing to contribute to the spiritual life and development of CHIPS
- Experience or knowledge specific to the area in which they will oversee
If you're interested to join as a trustee, but want to find out more first - do get in contact with us.
We accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have the opportunity for volunteers who have a passion for retail and animals to join the team at our brand new charity shop on George Street in the city centre. This is an exciting time for us and we are looking forward to growing a friendly team in this new retail hub for the charity. There are plenty of roles available to suit your interests and availability.
The George Street shop is our retail hub as it is also home to our E-Commerce operation. The friendly team working at George Street are happy for potential volunteers to explore the areas that are of interest to them, so if you love researching books or obscure bands, possibly discovering that a donation could raise hundreds for us by being sold online, then perhaps you'd enjoy working within our E-Commerce team!
We are seeking more volunteers to join our bustling George Street team on Tuesdays, Fridays and Saturday afternoons and would love to hear from people who are happy to serve customers on the till.
About the Role
Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.
Your activities could include:
- Assisting and serving customers on the till
- Providing excellent customer service on the shop floor
- Creating attractive displays and assisting with the visual merchandising of the shop
- Receiving donations from the public and promoting our Gift Aid scheme
- Assisting with the processing of donated stock, including sorting, steaming and hanging of items
- Other daily tasks including cleaning, tidying, dusting and hoovering
About You
You will be a motivated and enthusiastic individual with a love for animals. Good communication and customer care skills are key to a successful charity shop so the ability to work as part of a team and with the general public is desirable. There is a manual handling element to the role so this should be considered on application. The hours are flexible although we ask for a regular commitment of a few hours each week.
Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes.
Through advice and support in the community, to rescue, rehabilitation and rehoming at our centre, we positively transform the lives of pets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT IRMO
IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change.
Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area -Advocacy, Research, Policy Mapping and Campaigning.
ABOUT OUR COMMUNITY SUPPORT TEAM
The Community Support team acts as the main point of contact for the Latin American community and IRMO, where we identify their needs and enquiries, triage the support and services to be allocated and share relevant information. The Welcome Area plays a key role in the daily operations of the organisation; offering a range of support services, which include interpreting, referrals and signposting, broadcast of information and events, amongst others.
ABOUT THE ROLE
As a Community Interpreter at IRMO, you will be a vital point of contact for our community of Latin American users. You will help users overcome the language barrier to access essential services to build a more integrated life in the UK.
MAIN TASKS AND RESPONSIBILITIES
● You will assist service users with processes such as opening a bank account, reporting hate crime, applying for National Insurance Number, driving license, Oyster card or Freedom Pass and understanding bills and making payment plans.
● You will also help to create informative materials to facilitate the effective delivery of our services. This is an exciting opportunity for anyone who wants to understand the challenges faced by our community, gain experience in customer service and use their language skills in a positive and impactful way.
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Portuguese are essential (Spanish desirable).
● Ability to work effectively as a member of a team and with a diverse population of users, staff and partners.
● A caring, sensitive and non-judgemental approach.
● The ability to cope with stressful and emotionally challenging issues.
● Professionalism to handle sensitive and confidential information.
● Excellent organisational skills and attention to detail.
● Ability to set their own work priorities, take initiatives and work with minimal supervision
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly volunteers to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
Why Volunteer With Us?
As a volunteer charity shop assistant, you will:
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Support a worthwhile cause and help improve animal welfare.
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Be part of a friendly and dedicated team.
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Enjoy a fun and fulfilling role at the heart of the local community.
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Training and development opportunities, including induction and ongoing support.
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Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
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Access to the RSPCA Learning Hub with a wide range of training materials.
What You’ll Be Doing:
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Helping customers in the shop find what they need.
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Accepting donations of items and money from the public.
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Processing sales through the till and card machine, including Gift Aid.
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Sorting through donated items to determine what we can sell.
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Preparing donated items for sale by steaming and hanging items.
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Merchandising stock on the shop floor.
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Creating attractive shop window displays.
What We’re Looking For:
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Friendly volunteers who are confident talking to people.
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Retail experience would be ideal but is not necessary as full training will be given.
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We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week.
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Good communication and numeracy skills.
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You will need to be aged 16 or over.
What’s in It for You?
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Meet new people and make new friends.
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Learn new skills to enhance your CV.
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A comprehensive induction and training programme relevant to your role.
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Volunteer in a fun environment at the heart of your local community.
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Know that your time and effort is making a real difference to the welfare of animals.
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We’re happy to reimburse reasonable travel expenses incurred while volunteering.
Practical Considerations:
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Health & Safety: You’ll need to complete a simple online Health & Safety course before starting the role.
Disclaimer:
Our voluntary roles are subject to:
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An informal interview and trial period.
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Submission of two referees’ contact details.
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Completion of relevant training and assessments for the role.
The client requests no contact from agencies or media sales.
Chair of the Board of Trustees
The Well Women Centre is a local charity that offers mental health, support and wellbeing services to women and girls in the Wakefield District. We have a long history of enabling women and their families to turn their lives around.
Volunteers play an important role within the centre and we have a diverse, hard-working Board of Trustees who guide and support the Well Women Centre.
Due to retirement, we are looking for a Chair of our Board of Trustees, to help continue the effective working of the current board and maintain the good relationship with the CEO, staff and volunteers at the centre.
We are looking for someone with the following skills and experience:
- Experience of effectively Chairing meetings; in a professional, public or third sector setting
- Knowledge of the Third Sector in Wakefield District
- Strategic Planning
- Understanding of financial statements and budgeting to support overseeing the charity's finances
Time commitment:
- 8 board meetings a year, in-person
- Teams sub group meetings; 8 a year
- Adhoc WWC events
What we can offer you:
- Full induction to centre; board level and operational level
- Training and COD opportunities
- Travel expenses
- Giving back to the community
Closing date: 31st August
Please note that it is a genuine occupational qualification that a female takes on this role, and the post is exempt under section 7 (2) (e) of the Sex Discrimination Act 1975
The client requests no contact from agencies or media sales.
About 1st Place
1st Place was established in 2005 as part of the Aylesbury Sure Start Programme, shaped by the vision of local children and parents. It was created to be a welcoming and supportive space where families come first—where parents could access the support they need, professionals could collaborate, and services could evolve to better serve the local community.
Families remain at the core of everything 1st Place does today.
The Opportunity
1st Place Children and Parents’ Centre is a respected Family Hub and provider of early years education. Through outreach, nursery provision, and a range of family-focused projects—particularly for children under five—the organisation delivers high-quality, consistent services to the local community.
The Board of Trustees is seeking a new Honorary Treasurer to succeed the outgoing postholder. The Treasurer chairs the Finance & General Purposes Sub-Committee and holds responsibility, on behalf of the Board, for overseeing budgets, internal management accounts, and annual financial statements. The role also ensures that appropriate financial controls and procedures are in place.
The ideal candidate will bring a strong understanding of the voluntary sector, charity governance, finance, and risk management. Strategic thinking, effective communication with trustees and senior managers, and leadership experience are essential. A commitment to dedicating time and energy to the organisation’s mission is vital.