Service manager volunteer roles in crowthorne, berkshire

Interested in and committed to supporting good mental health through counselling?

Could you be the next Chair of Sandhurst Counselling Services?

 We are looking for an entrepreneurial and dynamic individual to lead our charity through the next and exciting phase of our existence, as Sandhurst Counselling Service transforms onto a durable financial footing.

If you have the skills and enthusiasm to cooperatively govern, lead our trustee Board to bring our strategy into action, you could be the next Chair of our small and long-standing charity, based in Sandhurst, Berkshire. As we are also recruiting for a new Treasurer, you could be part of our new ‘transformation team’.

About us:

Sandhurst Counselling Service evolved from a drop-in service started in August 1990 by St Michael's church in Sandhurst, and provides a safe confidential space for anyone feeling anxious, stressed, depressed, hopeless or lost, to help people find their way. The charity is an unincorporated Charitable Trust with an income of  ~£60k p.a.

Trustees have set out a plan for our immediate and longer-term future that initially includes transforming our funding base between now and September 2025.

About the role

We’re looking for someone with an understanding of leadership for our charitable organisation. If you have previous experience of governance in an appropriate corporate or charity environment, or of general charity trusteeship, that will be highly-valued.

This is a high-profile appointment, with strong commitment to our values and to the future of our charity both essential qualities.

Our trustees are the people who make the top-level decisions for our charity. Our Board includes people with understanding of our counselling services, and we require all new trustees to have strong empathy with our cause and our delivery.

If you can think and lead strategically and plan long-term, you have the primary skills needed by our trustees; you also must be able to work collectively with other Board members.

We are a charity not a business, but we apply business principles alongside our values to govern our organisation. We are looking for fresh expertise and experience from a variety of backgrounds to our charity. We want to expand the diversity of our Board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

The Board meets quarterly face-to-face at our premises, GU47 8HN, on a mid-week afternoon (this is flexible, and can be subject to future discussion/negotiation), for up to three hours.

As Chair you will need to dedicate approx. six hours per month to the role, and at key times, a little more. This includes preparation for and attendance at Board meetings; many of your duties may be carried out online and by phone/video, as well as at face-to-face meetings.

How to apply

This appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer a no-obligation discussion by phone or video. A detailed Role Description and Skills Specification can be made available to you upon request.

Trustee appointments are subject to satisfactory references, and a satisfactory Enhanced DBS check.

Your CV and supporting statement will be read by our existing trustees; an informal discussion followed by a more-formal interview can be offered as soon as mutually convenient.

I need to know more

Contact Mike Allen via Quick Apply, below, for more information and arrange to have a no-obligation initial informal discussion (Teams/Zoom/phone), explanation about this important role and any assistance in your application.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

As part of our new strategy,  we are looking to invite people with some or all of the following strategic NHS/Commissioning skills on to our Board of Trustees.

• Significant & strategic understanding of integrated care boards (ICBs),

• Understanding of the NHS funding landscape e.g. commissioning and/or NHS Trusts , personal health budgets

• Strategic incentives within the NHS e.g. Joint Strategic Needs Assessments and Health and Wellbeing Strategies

• The evidence and data that is important to the NHS when taking decisions on care pathways choice

You will offer your expertise and guidance in a period of learning, testing and growth for us.

You will bring your knowledge of best practice at both localised and national levels to help the newly formed Business Development team (focused on Music Services and Delivery) achieve targets.

Trustees on the relevant Committees (in this case the role would also sit on the Music Services Committee – MSC) hold the delegated authority responsibility on behalf of the board.Complete Trustee duties and role expectations are detailed in our Trustee recruitment pack.

We are looking for someone with lived experience of accessing services provided by the wider psychological workforce. As a member of the Registration Advisory Panel, you will provide input on the service user experience of the wider psychological workforce. Members are led by the Chair who is responsible for preparing an independent report on an annual basis that will be submitted to the Trustees and will form part of the Professional Standards Authority annual accreditation renewal reporting.

In 2021 the British Psychological Society launched a new voluntary register for certain roles within the psychological workforce currently without statutory or other registering bodies. This important work ensures that these roles (currently Psychological Wellbeing Practitioners, Clinical Associate in Psychology, Children’s Wellbeing Practitioner, Clinical Associates in Applied Psychology, Mental Health and Wellbeing Practitioner and Education Mental Health Practitioner with a view to expand to other roles) ensures public safety, registrant accountability and a framework of fitness to practice including handling and investigating complaints.

The Registration Advisory Panel are responsible for strategic oversight of the Wider Psychological Workforce Register and reports directly into the Board of Trustees. The panel aims to hold the society to account against standards set by the PSA and its own policies on areas such as complaints, register developments, audit and accountability and reporting.

To apply please download a Statement of Interest Form, and submit it together with your CV.

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends

The Senior Chef is responsible for the daily planning and preparation of the on-board menus, training of the Galley Team, hygiene, safety and cleanliness of the Galley areas. This position supports the Food Services Manager by ensuring the Galley Team Leaders have everything they need to complete their daily tasks and supply the crew with well-balanced, nutritious, and enjoyable meals.

   Ensure coordination for supplies and food preparation between Galley teams.

• Contribute and coordinate with Food Services Manager for the 6-week menu and long-term supply order.

• Oversight of cleanliness and hygiene of Galley areas by conducting daily spot checks.

• Carry out final walk-through of the Galley in the evening to ensure high standard of cleanliness and all equipment is switched off and stowed appropriately.

• Train Galley crew in preparation, hygiene and safety procedures as laid out in Food Services SOP.

• Take lead on special functions and coordinate for events requiring catering.

• Working outside of regular hours as required.

• Assist the Food Services Manager.

• Attend departmental meetings on all workdays.

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of volunteers, based mainly in the UK and Uganda. Our mission is to tackle inequalities in access to WASH by providing safe and sustainable WASH facilities and services to those that need it most.

WHAT WE ARE LOOKING FOR: We are recruiting a new Communications Manager in order to build awareness around WASH inequality, grow EAU's presence and income generation, and ultimately enable us to reach more communities and transform more lives.

• Lead the development, delivery and evaluation of an external and internal communications strategy to drive the strategy, vision and values of EAU;
• Oversee public communications channels, including social media and websites, working closely with the fundraising and programmes team to improve communication between stakeholders;
• Lead EAU's monthly newelstter to key stakeholders
• Oversee production of EAU’s Annual Report, raising awareness of WASH inequality and generating income for EAU.
• Build and maintain relationships with key partners and important contacts;

ABOUT: ‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required skills, knowledge and practical interventions 

Objectives:

• To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
• To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
• To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

• 32,866 people with improved access to safe water
• 11,044 people with improved sanitation
• 11,755 people with improved WASH knowledge and skills
• 3,877 people with improved menstrual hygiene knowledge
• British High Commission award winner

VALUES: At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

Do you have experience with UK employment law as an HR Manager, HR Director or equivalent? 

Connection Support are seeking a Trustee that will support us in our vision of being a thought-leader in the prevention of homelessness, mental ill-health, and leading innovative services that prevent crises from happening. 

About us

At Connection Support, our team of staff and volunteers work alongside people to overcome life’s challenges.  We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work. 

We believe in a future where people are free from crisis, and effective prevention is the key. But for times when crises do happen, we’ll be there to help every step of the way. 

About the role

The trustee will support the board, the CEO the Head of HR and wider senior team with advice, guidance and sharing their experiences specifically related to: 

• Contributing to existing projects. 

• Maintaining good relationships with relevant agencies and potential partners.

• Advising on Human Resources issues affecting Connection Support staff and volunteers. 

• Assisting the tendering process for existing and new contracts. 

• Guiding the board on addressing employee needs and advising on potential strategies that enable Connection Support to grow in the sector. 

This is an exciting time to join Connection Support as we start our new three year strategy. 

Time commitment

The anticipated time commitment for a Trustee is up to a day a month. Approximately 2-3 hours per month in person, and then 2-3 hours of supporting with projects which can be from home. 

Trustee positions are not paid but travel and subsistence expenses are reimbursed.

About you

Our values are extremely important to us, so it is essential that your personal values align with ours, and you are passionate and motivated by the impact you can have by being part of Connection Support. We would also like you to have the following;

• Experience of UK employment law as an HR Professional at Manager or Director level. 

• Creating and implementing staff and organisational development programs to support career development and staff wellbeing.

• Provide guidance on a myriad of HR topics e.g.; TUPE, remuneration, benefits, disciplinary, recruitment and training. 

If you are not sure if this role is for you, we can arrange a no obligation chat with a member of the board or the CEO. 

Previous experience as a Trustee is not necessary as we provide a full induction. We pair new Trustees with an experienced member and offer training opportunities to Board members. 

How to apply

Please submit the following documents to our recrutiment department, informaiton can be found in the recuritment pack.

• We want to know why you’re interested in becoming a trustee. Please send us a cover letter or email telling is why you want to join the Board of Trustees, and your experience as outlined above. If you would like to share your experiences with us in a different way, please let us know and we are happy to support. 

• We want to know more about you! Please send us an up to date CV of your career history, key responsibilities and achievements. If you do not have a CV, you can send us an email with a summary of your experience.

• We need to know what others say about you. Please send us two professional references(only contacted with prior consent). If you have any difficulty with references, please contact us and we can discuss alternatives with you.

Interviews

Interviews will be held as suitable people apply, so we encourage you to apply as soon as possible. We reserve the right to close this advertisement early. 

If you are interested in finding out more about the opportunity and would like to discuss the role informally, please contact us and we will arrange a no obligaiton chat with the CEO or a member of the board.

Further information can be found in our Board of Trustees Recruitment Pack. 

Treasurer (trustee) for Age UK Berkshire

Do you have financial oversight and enthusiasm to help an organisation that supports older people across in Berkshire?
You could be the next Treasurer for Age UK Berkshire, a local charity with a nationally trusted name.

With origins in the 1950s, and now a thriving £1m+ charity that works with and for older people across the whole county, Age UK Berkshire is looking for our new Treasurer, to support the Board and CEO in our financial governance for the future.

You won’t be preparing day-to-day financial statements, as these are provided by our outsourced accountancy firm. Rather, you’ll have a strategic oversight of our finances, bringing your analyses and advice to help us to strengthen and grow our services.

In 2023/2024, our total income was £1,736,856, and our Balance Sheet stood at £1,948,760, making all our trustees’ governance of these funds a highly-responsible duty.

The role and what we are looking for in a new Treasurer 

Our Board includes people with experience in working with and for older people, and we’d expect our new Treasurer to have strong empathy with our cause and our beneficiaries. 

You’ll have experience of financial management, possibly in a SME or charity. Having a financial qualification would be very useful but isn’t a requirement; similarly, an understanding of the charity SORP or FRS102 isn’t necessary but would be welcome.

The ability to communicate financial information clearly, especially to other trustees, is very important. Support from our outsourced accountants will be available, as they produce our management accounts.

You don’t necessarily need prior experience of charity trusteeship, as full induction will be provided, plus specialist support as a new trustee including access to external training.

We are a charity not a business, but we apply business principles to governing our organisation. We want to expand the diversity of our Board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

The focus of a trustee role is strategic, and trustees don’t get involved in the organisation’s operations; however, regular contact and liaison with other trustees, employees and volunteers is expected.   

We ask for about six hours per month which includes all meetings, discussions, etc., probably more at year-end and at our AGM. You will need access to digital communications, as much of our charity’s business is run that way.

How to apply  

This appointment is being managed for us by involve Community Services, a charity-support organisation, who offer a no-obligation discussion by phone or video.
A detailed Treasurer Recruitment Pack can be made available to you upon request.

Trustee appointments are subject to satisfactory references, to completion of an online Safeguarding course and an Enhanced DBS check. 

Your CV or similar will be read by our existing trustees and CEO, and an interview offered as soon as mutually convenient.

I need to know more 

Contact Mike Allen via Apply Now, below, for more information and arrange to have a no-obligation initial informal discussion (Teams/Zoom/phone).

We are looking for someone keen to move into the area of advising small charities on management and governance issues and assessing their needs in these areas.

We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in Ealing & Hounslow. Our broad-ranging plans are now beginning to bear fruit and so we need someone to help us in the following areas as demand for our services begins to grow:

• Supporting small groups and start-ups with basic governance and management issues
• Promoting our services to local groups and assessing their needs

Our ideal candidate would have a good all-round management or professional background gained over a number of years, but need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.

The role would probably require an average of 1 day a week and would involve dealing with our clients during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment.

Much of the work would be taking place from home, but it will also involve quite a lot of face to face contact with clients, so living in the Ealing and Hounslow area would be a definite advantage.

All reasonable expenses will be reimbursed and refreshments provided where suitable.

East London Waterworks Park is looking for comms strategists and PR managers to help grow East London Waterworks Park's audiences.

East London Waterworks Park is a charity that has raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for communications strategists and PR to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in implementing effective strategic communications, managing media relations and social media platforms by creating engaging content, and building online communities. Strong writing and editing skills for various materials including press releases and social media posts. Comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic communication will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

The Board of Elmore Community Services is looking for new Trustees to lead the organisation at an important stage in its development.

Elmore was founded in 1989 and has successfully supported hundreds of with people with multiple and complex needs to live active and fulfilling lives. The charity specialises in working with individuals who, for whatever reason, find other mental health services hard to access and can be left unsupported at critical times.

Elmore’s clients may have mental health needs and people experiencing homelessness or unstable housing, individuals who are coping with the long-term impact of substance misuse, alcohol dependency, domestic abuse and neglect.

We are committed to persevering, trying out different approaches to engage the person and build up their trust in support services  possibly for the first time.

This is vital work, and Trustees find contributing to the Board and the overall strategy and impact of Elmore highly worthwhile.

We also need Board Members with knowledge and experience of: 

• Commissioning and Partnership Building with the NHS and Local Government

• Fundraising – especially from Trusts and Foundations 

• Improving and assessing Programme impact and Quality

We are particularly looking for Trustees with lived experience of services like Elmore’s. 

Younger people and people from ethnic minority communities are currently underrepresented on the Board and we would especially welcome applications from these groups living in Oxfordshire, Berkshire and Buckinghamshire where Elmore currently has programmes. 

The closing date for applications is May 12th 2025.  Please send a copy of your CV and a short one page note about why you would like to become an Elmore Trustee to Mandy Williams, Head of HR.

Volunteer Helpline Advisor – Role Description 

Purpose of role:

As a Volunteer Helpline Advisor, responding to Helpline enquiries from parents and carers, you will be playing a part in helping ERIC to achieve its key goal of reaching even more families.

You will work remotely, with equipment and training provided.

If you are passionate about helping to improve the lives of families whose children are affected by continence issues, and can commit your time on a regular basis, we’d love to hear from you.

Terms:

Due to the nature of the work, our helpline volunteers are continence nurses or qualified healthcare professsionals.Volunteer sessions are a full day of 5 hours, on the same day each week, please note that currently we need more volunteers on Mondays & Tuesdays only. We ask volunteers to commit to this regular weekly pattern, ideally for a period of one year or more. This helps to maintain consistency and a high standard of professional practice. 

Expenses may be paid, subject to agreement in advance . 

Tasks could include:  

· Answering calls on the Helpline

· Signposting to information on our website

· Responding to & following up enquiries by email  

· Entering information onto our IT system

Skills and qualities:

· Professional qualification and/or clinical experience

· Enjoy working as part of a team

· Friendly and positive with a can-do attitude

· Well organised with good time management skills

· Empathetic and non-judgmental

· Able to use standard IT packages including Microsoft Office (Excel, Word and Outlook)

· Able to follow ERIC’s policies, including safeguarding and confidentiality 

· Willing to continuously develop professional practice.

The Breastfeeding Network's services are essential for both families and reducing pressure on health services. We are seeking a new Treasurer to ensure we can meet increased demand.

About The Breastfeeding Network

The Breastfeeding Network (BfN) is the leading charity providing infant feeding and breastfeeding information and support that women and families trust at one of the most vulnerable points on their parenting journeys.

We work across the UK and aid women and families to feel supported in their feeding choices and are able to breastfeed for as long as they choose. 

What will you be doing?

BfN is the leading charity providing infant feeding and breastfeeding information and support that women and families trust at one of the most vulnerable points on their parenting journeys. We work across the UK and support women and families to feel supported in their feeding choices and are able to breastfeed for as long as they choose. BfN is a Scottish registered charity and a Charitable Incorporated Organisation, registered at Companies House. 

The Treasurer will work closely with the Finance and Systems Manager and CEO to provide effective leadership on the financial good governance and resilience of BfN. 

 Main duties and tasks

The Treasurer has specific key responsibilities relating to their financial knowledge and experience. These include inputting technical expertise and overseeing where appropriate:

· Budgeting, financial control and reporting; 

· Fraud risk reduction;

· Management of deposits and investments; 

· Contract review and management including potential VAT implications;

· Meaningful reporting to the Directors, regulators and high value/ risk donors; 

· Appointment and management of the auditors; 

· Managing short and long term cash flow and reserves policy; 

· Cost recovery of core expenditure needs; 

· Accounting systems, policies and records 

The Treasurer will also help the full Board to understand and consider the financial implications of significant decisions.

The Treasurer will be one of the counter-signatories for online banking and applications to high value funders. 

For full details, please request the candidate pack from the TrusteeWorks team at the email address provided.

This is a remote opportunity.

What are we looking for?

The successful candidate will have a background as a chartered accountant, with experience of risk and strategy. An experience of working with public sector or charities and an understanding of charity finance will be desirable.

Essential

Qualified accountant with hands on experience of managing the finances of an organisation (or equivalent level, Qualified by experience)

Understanding of charity and/ or public sector finances or chartered / management accountant, ready, and able to proactively gain the understanding and insight on charity and public sector finance required for this role

Basic IT skills relevant to the requirements of the role

Hands on experience of governance in a charity or comparable resource-constrained organisation

Experience of managing relationships with auditors and regulators

Strong affinity with and commitment to the work of BfN

Proven ability to communicate and explain financial information to a board and other stakeholders

Understanding and commitment to undertake governance and legal duties, including Treasurer responsibilities in particular

Availability to attend Board, FAR and other required meetings, in person or virtual – dates agreed by consultation in advance

Ready, willing and able to provide ad hoc advisory input as required to the Finance and Systems Manager, CEO, FAR, Chair and wider Board by email and attend remote meetings with BfN        

Desirable

Hands on experience of managing or auditing a charity’s finance

Knowledge / experience of the charity SORP

Experience of contributing to business planning

Knowledge of the infant feeding, early years, health or similar sectors

What Difference will you make?

By contributing to a charity that achieves phenomenal impact for women and families, you will have a rewarding opportunity to apply your skills and experience in accounting and finance, for good. You will know that your expertise and insight can really support in an increasingly challenging operating climate, for charities as a whole, not least in the health and social care sector.

Becoming a Director of BfN you will join a charity which is trusted by healthcare professionals and parents alike for the consistent quality of the services we run through mums and parents who have breastfed themselves. You will know the charity makes a difference and has a track-record of effective management and governance.

Time Commitment

Hours: Anticipated to be between two and two-and-a-half days per month.

Deadline: 9am, Monday 12th May 2025