Service manager volunteer volunteer roles in Godalming, surrey

Make A Smile is seeking a dedicated and knowledgeable Safeguarding Officer to help us ensure the safety and wellbeing of the children, families, and volunteers we support across the UK. If you have safeguarding experience and want to use your skills to make a meaningful impact, this role offers the chance to help shape safe, joyful experiences for vulnerable children.

About the Role

The Safeguarding Officer plays a central role in maintaining high safeguarding standards across all Make A Smile Chapters. You will work closely with the Recruitment Manager to deliver high‑quality safeguarding training to volunteers, ensuring they understand their responsibilities and feel confident when working with children.

You will also lead on maintaining and updating our safeguarding policies, liaising with relevant organisations to ensure they remain comprehensive, compliant, and aligned with current legislation. A key part of the role involves supporting local officers to ensure all volunteers have an up‑to‑date DBS check before attending events.

As the charity’s central point of safeguarding expertise, you will provide guidance on concerns, advise on escalation routes, and help embed a strong safeguarding culture throughout the organisation.

What We Need You to Do

- Deliver safeguarding training to volunteers
- Maintain and update safeguarding policies
- Ensure DBS compliance across all Chapters
- Provide guidance on safeguarding concerns
- Promote best practice and support volunteers
- Liaise with external organisations and stay up‑to‑date with legislation

Qualities and Experience

We are looking for someone with:

- Proven safeguarding experience (charity, education, healthcare, or social care preferred)
- Strong understanding of safeguarding legislation and best practice
- Excellent communication and organisational skills
- A calm, supportive, and approachable manner
- The ability to coordinate processes across multiple teams
- Good judgement, discretion, and attention to detail
- A commitment to Make A Smile’s mission and values

How This Role Helps Make A Smile

The Safeguarding Officer ensures Make A Smile can operate safely, responsibly, and confidently. Your leadership protects children, supports volunteers, and strengthens trust with families and partners. By maintaining robust safeguarding processes, you enable us to continue delivering magical, meaningful experiences to vulnerable children across the UK.

Do you want to support kidney patients and their families? Do you want to be part of a large team of volunteers, within a national charity? Do you want to make a difference in the lives of Welsh kidney patients and their families?

“I draw on my personal experience of kidney disease to support others during their kidney journey; providing information, advice and emotional support to anyone affected by kidney disease” –Volunteer

Organisation

Popham Kidney Support

Organisation Overview

Popham Kidney Support is a leading kidney charity based in Swansea, dedicated to improving the quality of life for children, young people, and adults living with kidney disease across Wales. The charity was founded in 2013 in memory of Paul Popham and received full charitable status in 2015. Its mission is simple: to ensure that no kidney patient faces their journey alone.

The organisation provides a wide range of services designed to support emotional, physical, and financial wellbeing. These include peer mentoring, counselling, Kidney Café support groups, welfare advice, patient grants, education programmes, and wellbeing initiatives such as activity weekends and involvement in transplant sports.

As a trusted voice for kidney patients in Wales, Popham Kidney Support collaborates with clinical teams, other charities, and Welsh communities to advocate for better services and improved patient experience. Its impact has been recognised nationally — in 2025, the charity was honoured with The King’s Award for Voluntary Service, the highest award for voluntary groups in the UK.

With a growing network of volunteers, peer mentors, supporters, and community partners, Popham Kidney Support continues to expand its reach, championing compassionate, patient‑centred care across Wales

Role Title

Treasurer, Board of Trustees

Location of Position

Wales Wide – Remote. (The Charity is based in Swansea, covers Wales)

Responsible to

Chair of Trustees

Purpose/Summary of Role

The Treasurer is a trustee responsible for overseeing the financial affairs of the organisation, ensuring that finances are managed in line with legal requirements, good practice, and the organisation’s charitable aims.

Key Responsibilities

Financial Leadership

• Ensure the organisation’s financial resources are managed responsibly and sustainably.
• Lead on financial strategy, planning, and risk management.
• Oversee the development of annual budgets and financial forecasts.
•  

Financial Monitoring and Reporting

• Present clear, accurate financial reports to the Board.
• Monitor financial performance and alert the Board to any risks or variances.
• Ensure proper accounting records are kept in line with legal requirements.

Compliance and Governance

• Ensure the organisation complies with financial regulations, charity law, Companies House regulations (if applicable), and funder requirements.
• Support the preparation and submission of annual accounts, reports, and returns.

Internal Processes

• Oversee financial controls, reserves, and investment policies.
• Support staff or volunteers responsible for day‑to‑day financial administration (e.g., bookkeeping, payroll).

Supporting Fundraising & Sustainability

• Provide insight on financial implications of fundraising plans, grants, and new projects.
• Ensure restricted funds are managed and reported correctly.

Time Commitment

Typically 4–8 board meetings per year + financial oversight duties

Person Specification

 Essential

• Financial literacy and experience managing budgets.
• Ability to interpret financial information and communicate it clearly.
• Strong analytical and organisational skills.
• Commitment to the organisation’s values, aims, and governance responsibilities.

Desirable

• Professional accountancy qualification (e.g., ACCA, CIMA, ICAEW).
• Experience in charity finance, SORP, or non‑profit financial management.
• Familiarity with financial software (e.g., QuickBooks, Xero, Sage

Training and Support

· PKS Trustee Induction

· Safeguarding

·Various training courses relating to governance

Reimbursement of Expenses- Voluntary (reasonable expenses reimbursed)

Benefits to being a Trustee

Becoming a Trustee with Popham Kidney Support (PKS) means joining a passionate, award‑winning charity dedicated to ensuring that no kidney patient in Wales faces their journey alone. It is a meaningful way to contribute to a cause that transforms lives every day.

1. Make a Tangible Difference to Kidney Patients Across Wales

As a trustee, you directly influence services that support emotional, physical, and financial wellbeing — including peer mentoring, counselling, grants, Kidney Cafés, activity programmes, and more. Your decisions help improve the day‑to‑day lives of children, young people, adults, and families affected by kidney disease.

2. Shape the Strategic Future of an Award‑Winning Charity

Popham Kidney Support has been formally recognised with The King’s Award for Voluntary Service — the highest honour for volunteer groups in the UK. Joining the Board means contributing to a respected, ambitious organisation that continues to expand its impact and drive positive change.

3. Develop High‑Level Leadership & Governance Skills

Trustees gain valuable experience in:

• Strategic and organisational planning
• Financial oversight
• Governance and risk management
• Charity law and regulatory compliance

This is ideal professional development for anyone seeking board-level experience or aspiring to leadership roles.

4. Be Part of a Warm, Supportive Community

At PKS, lived experience, compassion, and community spirit are at the heart of everything we do. As a trustee, you’ll work alongside:

• Dedicated volunteers and peer mentors
• A committed senior team
• Patients and families whose stories inspire change

You join a community that supports each other as much as it supports the people we serve.

5. Strengthen Your Professional Profile

Being a trustee demonstrates:

• Leadership
• Integrity
• Strategic thinking
• Commitment to social impact

It is a strong addition to any CV, career portfolio, or personal development journey.

 6. Use Your Skills — or Lived Experience — for Good

Whether your strengths lie in finance, governance, HR, communications, community engagement, healthcare insight, or lived experience as a kidney patient or carer, your voice matters. Trusteeship gives you the chance to use what you know to create real, lasting change.

7. Enjoy Personal Fulfilment Through Purposeful Work

Trustees often describe the role as:

• Inspiring
• Emotionally rewarding
• A unique opportunity to “give back”
• A chance to leave a positive legacy

Your contribution helps ensure that every kidney patient in Wales has access to the support they need — emotionally, physically, and practically.

8. Contribute to a Legacy of Compassion and Progress

PKS was founded in memory of Paul Popham and has grown into a national support organisation. As a trustee, you help carry that legacy forward, ensuring that every person affected by kidney disease feels supported, valued, and empowered.

Application Procedure

·CV to Lynne Orton Chair of Trustees

·Informal interview with Chair of Trustees and CEO

·Trustee application form, DBS & references

·Application presented to board

·Decision communicated in writing from Chair of Trustees

• As a trustee of Cuth’s JCR, you provide strategic oversight and guidance to ensure the charity continues to support student welfare, community, and opportunities effectively across Durham.
• Trustees play a key role in offering continuity and stability to a volunteer-led organisation, advising on financial, legal, and operational decisions as the student leadership changes each year.
• The role involves supporting JCR officers through expertise and oversight, helping shape how the charity operates while contributing to long-term development and governance.
• Trustees work closely with the board and subcommittees to scrutinise decisions, provide professional insight, and ensure the organisation meets its legal and financial responsibilities.

The Deputy Treasurer aids the Treasurer in fulfilling their duties. The Treasurer is responsible for overseeing financial strategy, governance, and compliance. The Treasurer role exists to ensure that the Pagan Federation’s finances are kept in good order and that we remain a financially sustainable organisation which supports its members effectively and meets its aims and objectives. This also includes ensuring that the PF meets its statutory obligations by submitting annual returns and accounts to the Charity Commission, and advising the Board on financial matters. This is a critical role which requires a financial background, preferably in non-profit/charity accounting. The Deputy Treasurer also aids the Treasurer in managing a team of treasurers who each maintain and keep appropriate financial records for individual teams within the Pagan Federation. 

Your line manager is the Treasurer.

You must not have an IVA, bankruptcy or conviction to apply for this role.

You will help the Treasurer to:

• Lead on financial strategy, ensuring alignment with the charity’s objectives and sustainability. This includes overseeing the production of an annual budget and propose its adoption at the last meeting of the previous financial year. 
• Ensure the charity has an appropriate reserves policy and finance manual.
• Liaise with relevant staff, trustees and/or volunteers to ensure the financial viability of the organisation and that all record keeping is kept in accordance with relevant legal requirements.
• Make trustees aware of their financial obligations and take a lead in interpreting financial data to them.
• Regularly report the financial position at trustee meetings (balance sheet, cash flow, fundraising performance etc).
• Monitor financial risks and recommend mitigation strategies 

Ensure compliance with specific legal and regulatory requirements including the submission of annual returns and accounts to the Charity Commission.  This includes:

• Overseeing the preparation of the annual report and accounts in line with charity law.

• Ensuring the annual report and accounts are independently examined or audited as required

• Timely submission of annual report and accounts to the Charity Commission

Ensure proper records are kept and that effective financial procedures and controls are in place, ie:

• Cheque signatories

• Purchasing limits

• Purchasing systems

• Petty cash/ float

• Others as appropriate
   

You will also:

• Appraise the financial viability of plans, proposals and feasibility studies.

• Lead on appointing and liaising with auditors/an independent examiner.

• Undertake bookkeeping duties and/or oversee the finance volunteer(s) ensuring posting and bookkeeping is kept up-to-date.

• Maintain the petty cash system and regularly process petty cash claims.

• Regularly carry out reconciliations/ oversee regular reconciliations.

• Arrange payments to creditors as appropriate and arrange appropriate signatures on payments.

• Raise invoices for paid services provided by us, i.e. advertising space in Pagan Dawn.

• Make the necessary arrangements to collect payments from debtors and bank payments promptly.

• Provide training and guidance on financial procedures and compliance

The national charity No Panic supports people with anxiety problems, such as panic attacks, OCD, agoraphobia, social phobia & health anxiety. Our main service is our helpline.

We seek a volunteer to coordinate the Fundraisers Engagement Team, who liaise with people raising money for us by participating in challenges/contests.

The role is to keep track of current and potential fundraisers contacted by team members & the amounts of money raised, & involve other No Panic Teams as necessary.

The Co-ordinator may also carry out the roles of fundraiser contactors, when there is insufficient capa

You will need to provide a reference.

We ask you to commit to volunteer for a year.

Would you like to make a positive impact for rural communities across England? Would you like to help tackle rural deprivation and ensure rural areas have fairer access to essential services? Would you like to help rural communities reach their full potential?

We are seeking a finance professional to join our Board who shares our vision and will help us to deliver lasting change.

About the Role

We are seeking a Treasurer with strong financial skills and relevant qualifications to join our Board. The Treasurer will act as the lead trustee for financial oversight and provide guidance on budgeting, planning and sound financial management. With a solid understanding of the regulatory and governance landscape, they will chair the Finance Sub-Committee and provide ad hoc advice and support to the Finance Manager. The post holder will also be a member of the Officers’ Group, consisting of the Chair, two Vice Chairs and Chief Executive/Company Secretary. The group acts as an additional source of advice for the Chief Executive between Board meetings.

The Treasurer will also be expected to use their experience to oversee the delivery of ACRE’s new strategy and charitable objectives, to represent the interests of all stakeholders, and to act as an ambassador for the charity. This includes ensuring we have a robust financial model that will enable us to increase our impact and plan for the longer term. As we increase our financial resilience, we will also work with ACRE network members to help them increase their own, so that together we can make an even greater positive change for rural communities.

Requirements

• Four Board meetings a year – two online and two overnight meetings in person
• Three Finance Sub-Committee meetings a year – online
• Two Officers’ meetings a year – online and in person

We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life.

The ACRE Team is home based. The meetings that take place in person are held in different locations in central England.

Appropriate expenses will be reimbursed in line with our policy.

How to apply

Please follow the link to apply for the role.

Please note that we will only accept applications submitted via the form within this link.

Closing date: 6pm, Monday 6 April

Online interviews: Monday 20 and Tuesday 21 April

Treasurer Roles & Responsibilities 

Refugee Biriyani & Bananas is seeking a Treasurer to join our Board of Trustees and provide strategic oversight of the organisation’s financial health. The Treasurer plays a key governance role, strengthening financial literacy at Board level and supporting sustainable growth. The Board is responsible for governance and strategy and does not manage day-to-day operations.

Refugee Biriyani & Bananas (RBB) is a growing charity registered with the Charity Commission (Charity No. 1189561). For the financial year ending 31 March 2025, RBB reported a total income of £423,041 and total expenditure of £373,007. As a charity with income above £250,000, we prepare annual accounts in accordance with the Charities SORP and undergo independent examination.

As our current treasurer prepares to step down, we are expanding our Board of Trustees to support the growth and future plans of our ambitious small charity. Board meetings take place every 12 weeks via video call, with opportunities for in-person gatherings throughout the year. Additional meetings may occasionally be required, either more frequently, in smaller groups, or one-to-one, depending on specific needs or exceptional circumstances. 

• Responsible to: Chair, Refugee Biryani & Bananas 

• Purpose: To oversee the management and reporting of charity finances.

• Hours: Approximately six to eight hours a month.

Remuneration: This is a voluntary, unpaid Trustee role. Reasonable travel and out-of-pocket expenses will be reimbursed in line with our volunteer policy.

Role Summary 

The Treasurer will work closely with our team members including volunteers, other Trustees and with the CEO, advising on all financial matters including regulatory compliance. The Treasurer will be expected to attend Board meetings which last approximately an hour and a half every twelve weeks. The Treasurer will: 

• Actively participate as a key member of the Board of Trustees. 

• Act as an ambassador for Refugee Biryani & Bananas 

• Oversee and analyse the development of the annual budget and cash flow forecasts, ensuring alignment with organisational strategy and sustainability.

• Support with fundraising and financial strategic planning 

• Advise on all financial matters, including regulatory compliance. 

• Oversee the development and observation of financial policies 

• Advise the board on fund management and ensure an appropriate reserves policy

• Advise fellow Trustees on a regular basis of the financial status of the charity and where necessary recommend action. 

• Oversee and administer financial processes including Gift Aid claims and payroll, ensuring appropriate financial controls, transparency and board oversight are maintained. (There is currently only one person on payroll.)

• Work collaboratively with the CEO and Chair to ensure appropriate financial segregation of duties within the constraints of a small charity.

• Support the Board in monitoring financial risk, reserves policy and international financial compliance.

• Ensure appropriate internal financial controls are in place and regularly reviewed.

• Work with professional advisors including any contracted accountants 

• Review financial transactions on a monthly basis via digital accounting software, Xero

• Arrange the compilation and agreement of Refugee Biryani & Bananas’ annual report

• Lead Trustee liaison with the independent examiner and oversee the preparation and Board approval of the annual accounts and report.

The Treasurer will play a key role in strengthening financial sustainability as RBB continues to grow its international programmes and funding base.

Person Specification 

The ideal candidate will have innovative ideas and sound financial knowledge. All Trustees are expected to assist Refugee Biryani & Bananas to secure a sustainable and diverse funding base for the organisation. 

Essential 

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

• Support for the values and mission of Refugee Biriyani & Bananas

• Familiarity with the Charities Statement of Recommended Practice (SORP), or willingness to develop this knowledge.

• Proven ability to communicate and explain financial information 

Desirable 

• A qualified accountant (formal qualification preferred) with financial and commercial awareness, experienced in managing finances, payroll, and the needs of smaller organisations. 

• An understanding of the voluntary sector and previous experience as a Trustee or Treasurer. 

• Good communication and competent IT skills 

• Extensive experience in senior strategic management and leadership, combined with strong analytical and evaluation skills. 

About Refugee Biryani & Bananas 

Refugee Biriyani & Bananas (RBB) began as a grassroots movement in 2015, in response to the Syrian refugee crisis. What started as a group of friends distributing 2,500 portions of biriyani and bananas in the unofficial camp for displaced people in Dunkirk, Northern France, has grown into a community-driven humanitarian organisation. Initially working under the umbrella of another organisation, RBB became independent to better address gaps in aid and advocacy for displaced people worldwide. 

What We Do 

RBB supports people facing displacement, war, and inequality, tailoring actions to the needs of each situation. From food distributions to medical support and human rights advocacy, our work is versatile and responsive. We have provided aid in refugee and internally displaced persons (IDP) camps, squats, and other unstable settlements along migratory pathways, including: 

• France: Calais, Dunkirk & Paris 

• Greece: Idomeni, Thessaloniki, Athens, Lavrio, Samos & Chios (our main base) 

• Northern Iraq: Duhok 

• Serbia: Belgrade Barracks 

• Bosnia & Herzegovina - Croatia Border: Vucjak Camp 

• Turkey: Istanbul 

• Poland, Belarus & Lithuania Border

• Ukraine Border (Poland and Ukraine sides) 

• Palestine: Gaza

• Egypt: Cairo

Our Approach 

RBB is a mobile grassroots organisation, designed to respond rapidly and flexibly to emerging crises. Our main base of operations is on Chios Island, Greece, where we provide ongoing support to people who are displaced.

Since October 2023, we have also established community-led initiatives to support people affected by the war in Gaza, Palestine, as well as Sudanese and other displaced communities in Cairo, Egypt.

Beyond emergency relief, we remain committed to ongoing support through volunteers, translation services, medical care, aid, and advocacy until either local capacity builds or the situation changes. In addition, our Community Humanitarian Leaders Programme (CHLP) plays a vital role in this approach by strengthening the leadership of people who are displaced by building on their existing skills, networks and lived experience in humanitarian efforts. 

Our field team comprises 90% individuals from refugee and asylum-seeking communities, representing Sudan, Syria, Iraq, Afghanistan, Somalia, Gambia, Ethiopia, Palestine, and Yemen. This diverse team is led by our founder and CEO, Ruhi Akhtar, alongside field coordinators / project managers. 

We prioritise dignity and equity, involving displaced individuals in decision-making and collaboration. RBB's direct aid includes food, water, shelter, medical supplies, clothing, hygiene packs, and season-specific items like sunscreen or firewood. Needs assessments and communication with affected communities guide our actions, ensuring targeted, person-centered care. 

Advocacy & Awareness 

RBB amplifies the voices of displaced people by sharing their stories and raising awareness about often-overlooked realities. Through storytelling and advocacy, we aim to challenge injustice and inspire action. 

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.

About the Role

The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.

Key Responsibilities

You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:

● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.

● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.

● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.

● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.

● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.

● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.

● Stepping in to run a session or arranging cover if a teacher is unavailable.

● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.

● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.

● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:

● Strong organisational and coordination skills.

● Confidence in supporting and guiding teachers.

● Creativity in helping shape engaging, event‑focused lesson plans.

● A proactive, solution‑focused mindset. 

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).

● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).

Time Commitment

Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and fellow Trustees.

● Access to existing lesson plans, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience managing a training programme within a national charity.

● Skills in coordination, leadership, and inclusive communication.

● The chance to shape how volunteers interact with children who use BSL or Makaton.

● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.

● The joy of helping volunteers develop skills that create magical, inclusive moments for children.

Safeguarding and Eligibility

Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

What is the purpose of this role?

To support people aged 18+ in the community by leading a series of guided walks around open spaces in Nottingham city (and Nottinghamshire).

Walk Leaders can make a difference by creating safe, enjoyable, and accessible walking opportunities that enhance health, wellbeing, and social connection.

What impact does this role have?

Provides accessible, guided health walks across Nottingham’s parks and open spaces. The walks encourage a healthy lifestyle by combining exercise with opportunities to socialise, helping people stay active, build friendships, and explore their local community.

What activities might you be involved in?

· Offering a friendly welcome to all walkers, especially those joining for the first time

· Providing a short briefing before the walk to ensure all participants are prepared

· Making sure the walk is safe and accessible for participants on the day of the walk

· Taking the lead in walks and ensuring they are safe, friendly and enjoyable and well managed

· Addressing and resolving issues that arise during walks, following guidance from your Line Manager, and promptly reporting any incidents or concerns to them.

· Providing information about other Age UK Notts services and other walks offered by the scheme, and basic information about how to keep active

· Ensuring all required paperwork is properly completed

· Attending occasional walk leaders’ meetings, one-to-one meetings and relevant training

What are we looking for?

Ø  A genuine interest in the wellbeing of people and community engagement

Ø  Friendly, welcoming and empowering with good communication skills

Ø  Knowledgeable about the basics of the benefits of walking and physical activity

Ø  Reliable, punctual, honest and well-organised

Ø  Able to volunteer independently but with guidance and support

Ø  Confident at speaking in front of small groups

Ø  Able to take control and be assertive when needed

Ø  Ability to complete basic paperwork punctually and accurately

Ø  Willing to observe and learn from an experienced leader before taking on independent leadership

When would you be needed to volunteer?

The role can be flexible around your availability. Most volunteers lead walks weekly or monthly, with walks lasting 20–60 minutes. These may be starter/easy walks or wellbeing-focused walks. At times, we may request your support to provide cover at short notice if required.

 While we are looking to expand, our current walks  take place on Monday mornings at the Arboretum, Wednesday mornings at Highfields Park/Lakeside and Thursday mornings in Sneinton.

What training will you be given?

You will be given all the training you need to enable you to carry out your role. This will include a one-day Ramblers Wellbeing Walks, Walk Leader Course, risk assessment guidance and a thorough departmental induction to provide you with further information about your role. 

What can you gain from this opportunity?

· The chance to make a difference to a person’s life

· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one

· A comprehensive training programme including the opportunity for further training (e.g. First Aid)

· The opportunity to learn new skills

· Experience to add to your CV

· The opportunity to meet new people and make new friends

· Reimbursement of out-of-pocket expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

We are looking for volunteers who have availability to support our walks across Nottingham and Nottinghamshire 

We are looking for volunteers who can support a minimum of one walk per week, every week (time and days tbc)

***Please note that we don’t offer sponsorship or accept overseas applicants***

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Desirable / Can Be Developed

• Role assumes senior-level competence; scope may evolve with organisational growth

Qualifications

• Current professional qualification and registration with a recognised regulatory body (as listed above)

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

What This Role Offers You:

• Leadership experience in shaping culturally-informed clinical and therapeutic services.
• Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
• Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
• The satisfaction of building safe, effective, and transformative support systems that align with community needs.

What This Role Is Not For:

• Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
• Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
• People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.

If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.

We're looking for a trustee with experience or knowledge of working within the criminal justice system. This is an important area of our work that isn't currently represented on our board.

Step Together Volunteering is a small but mighty charity. Through our unique, person-centred approach we support people to build the confidence and skills they need to look towards a positive future.

We work with young people, people in contact with the justice system, and the Armed Forces community, through 1-1 support, coaching and volunteering placements in the community. Our support doesn't have a time limit, we work with our clients until they have the confidence and skills they need to look forward to a more positive future.

We work nationally, our Head Office is Bristol, and our frontline staff are home-based in the regions they cover.

As a trustee, alongside your fellow board members you'll be responsible for the strategic leadership and administration of Step Together, and we're keen for you to contribute your perspectives and experiences to discussion. Alongside this, we'd specifically like you to:

• Provide expertise relating to the criminal justice system, and support to the rest of the Board and senior staff to ensure the charity operates a best practice model.
• Help identify opportunities for the charity to expand its work and impact within the criminal justice sector, including those funded by statutory and voluntary funders.
• Remain abreast of key developments within the criminal justice sector, ensuring these are brought to the attention of the rest of the Board and senior staff.
• Leverage support for the charity’s work (financial or otherwise) from your own networks and contacts where possible.
• Advise on implications of any current or planned projects within the criminal justice sector to aid good decision-making at board level.

What are we looking for?

Your experience will ideally have been gained through professional work in the Criminal Justice Sector. This could be through employment within the Prisons or Probation Service, other Ministry of Justice role, Youth Justice teams, Police, or with another charity or agency working in the sector.

Good networks within the justice system in the southwest would be advantageous. You will be knowledgeable about the criminal justice sector, the role the voluntary sector plays, and the challenges faced by the different organisations working in the sector.

Ability to work at a strategic level is essential.

We are looking for someone who is passionate about the work that we do, and someone who is happy to advocate for and represent the charity to key stakeholders to help further our work and impact.

What difference will you make?

Your knowledge and experience of the criminal justice system will help shape our strategic direction and decision-making in this important area of our work.

More broadly, as a trustee, you'll play an important role in ensuring Step Together is sustainable, well run and has a clear, strategic direction so that it continues it's brilliant work, supporting people who are otherwise left behind.

Commitments

We have two in person meetings per year (one in London, one in Bristol) and two online, plus an 'away day' in the autumn. We're ideally looking for trustees who based in Bristol or the surrounding areas.

Our board meetings and away day are fixed but there may be times we need to get in touch on an ad-hoc basis, or ask you to be involved in task-focussed committees.

Before you apply

Please get in touch if you've any questions, or to find out more, and we'll arrange a time for you to have a chat with the CEO or Chair.

If you'd like to apply, please get in touch - we'd love to hear from you! It would be helpful to hear a bit about you, what you'd like to bring to the board, and why you're interested in Step Together Volunteering.