Service officer jobs
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Be bold. Be compassionate. Be part of something life-changing.
At The Brain Tumour Charity, we’re here to accelerate a cure and improve life for everyone affected by brain tumours. We’re leading the way in research, support and advocacy – and we’re just getting started.
As we continue to work toward our ambitious strategic priorities, we’re looking for an exceptional leader to join us as our new Director of Services. We are looking for someone who shares our ambition, who connects with our values which are bold, collaborative, innovative and community-first. And someone who shares our deep commitment to creating real change for the brain tumour community.
This is more than a leadership role. It’s a chance to shape how care, support and information are provided to the brain tumour community, and to inform and shape faster diagnosis and care outcomes. We want to ensure that no one faces a brain tumour diagnosis alone.
About the role
Reporting directly to the CEO and sitting on our Senior Leadership Team, you’ll lead a talented team of around 20 colleagues to design, deliver, and evaluate services in collaboration with other teams within The Charity and with external partners.
We’re looking to you to lead our strategic priority for improving quality of life and quality of care for all those affected by a brain tumour. This includes:
· Tackling healthcare inequalities.
· Expanding and improving our counselling, peer support and information services.
· Equipping healthcare professionals to spot the signs and to deliver better care.
· Partnering with others to amplify the voice of our community and to drive systemic change.
You’ll be responsible for strategy and leadership oversight, budget oversight, safeguarding leadership, and service evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.
Who we’re looking for
We’re seeking a strategic, values-led leader who is ready to step into one of the most meaningful roles in the sector. Your professional background may stem from health, charity, or wider social impact; what matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.
You’ll bring:
· Proven experience designing, delivering and evaluating impactful services – ideally in a health, care, or social impact context.
· A deep understanding of the communities you serve, and a track record of collaborating with others to reduce inequity and increase access.
· Strategic confidence – from service transformation to budget ownership and cross-functional planning.
· A creative and inclusive leadership style, grounded in empathy, clarity and purpose.
· A commitment to equity, co-creation and continuous improvement, and a personal motivation to make a difference.
Whether you’re already a Director or a high-performing Head of/Assistant Director looking for the next step, we’d love to hear from you.
Why join us?
This is a rare opportunity to lead change at scale, joining a bold, inclusive and emotionally intelligent charity at a pivotal moment in its journey.
We offer hybrid and flexible working options; a strong commitment to wellbeing, inclusion and learning; and the chance to be part of an organisation that listens deeply to the people it serves and acts with courage.
You’ll be joining a team connected by a shared purpose – to do more, for more people, faster – and supported to lead with authenticity and heart.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Leeds Credit Union, we believe in the power of ethical finance to make a real difference in our communities. With a strong heritage of delivering accessible financial services and a deep commitment to financial wellbeing, we’re seeking a dynamic, strategic, and values-driven Chief Executive Officer (CEO) to take us into our next chapter of growth and impact.
The Role
As CEO, you’ll be the driving force behind the strategic direction and operational success of Leeds Credit Union. You will:
- Be a regulated leader, holding SMF8 level repsonsbilities.
- Provide visionary leadership to a passionate senior management team.
- Champion our mission and values in public forums, media engagements, and stakeholder events.
- Build and nurture strong relationships with local authorities, regulators, partner organisations, and members.
- Lead the organisation through a time of opportunity, challenge, and transformation within the financial services landscape.
- Ensure robust governance, financial sustainability, and continuous improvement.
What We’re Looking For
We’re seeking an inspirational leader who is:
✅ Strategically minded – with a proven track record in developing and delivering business strategy.
✅ A natural relationship-builder – confident in representing an organisation at the highest levels.
✅ Experienced in financial services, not-for-profit, or membership-based organisations.
✅ A strong team leader – able to coach, motivate and develop a high-performing executive team.
✅ Commercially astute – with sound judgement and a commitment to ethical finance.
✅ Driven by purpose – someone who sees beyond the bottom line and is passionate about improving lives.
Why Join Us?
At Leeds Credit Union, you’ll find more than just a leadership role – you’ll find a platform to create meaningful impact. With over [insert number] members and a strong community presence, we’re looking for a CEO who sees potential and drives it forward with energy, empathy and excellence.
Ready to Lead Change?
If you’re a strategic, outward-facing leader with a heart for inclusive finance and a head for sustainable growth, we’d love to hear from you.
Apply today and help shape the future of Leeds Credit Union.
Click apply to register your interest request a candidate pack.
About the role
Are you a strategic, compassionate, leader with a deep commitment to equality, justice and human rights?
Stand Against Racism & Inequality (SARI) is seeking a new Head of Services to join our senior leadership team and help shape the future of our frontline work. This is a unique opportunity to lead a passionate team delivering casework support, training, education, and community outreach to tackle hate crime and promote safer, more inclusive communities.
As Head of Services, you’ll oversee our day-to-day service delivery—ensuring it remains high-quality, trauma-informed, and aligned with our values. You’ll help us meet our contractual commitments, identify emerging needs, and strengthen our impact. You’ll also play a key role in developing staff, representing SARI externally, and supporting organisational strategy, income generation and policy.
Your responsibilities will include:
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Leading and supporting the delivery of SARI’s casework, education, and training services.
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Managing and mentoring staff across multiple teams and workstreams.
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Identifying patterns and trends in hate crime and feeding this into local responses.
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Representing SARI at public events, forums, and in the media.
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Contributing to strategic planning, policy development, fundraising and partnerships.
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Supporting the wellbeing, supervision and development of staff through inclusive and empowering leadership.
About you
We’re looking for someone with:
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Strong leadership and staff management experience.
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A deep understanding of discrimination, oppression and equalities issues.
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Experience of delivering support or advocacy services to marginalised communities.
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Excellent communication skills and a confident approach to partnership working.
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A strategic mindset and ability to juggle operational demands with long-term planning.
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A values-led, trauma-informed approach that centres service users and staff wellbeing
What we offer
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25 days annual leave + bank holidays (rising by 1 day per year to 30 days)
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Hybrid and flexible working
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External trauma-informed 1:1 and group supervision
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A supportive, inclusive and mission-driven team
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The chance to make a meaningful difference to people’s lives
To apply
Visit our website to download the application pack and apply. We warmly welcome applications from people from diverse backgrounds, especially those with lived experience of discrimination or marginalisation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bluesci is recruiting for a manager to join our Bluesci at Night team!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Join Savera UK
Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.
This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.
You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.
You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.
An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.
Savera UK provides all staff with:
Holiday: 28 days annual leave, plus bank holidays
Training and Development: Training and development opportunities
Wellbeing: External supervision and other wellbeing opportunities
Pension: Employer contribution of 3% gross of employment
Primary purpose of job:
As the service manager you will manage all aspects of the Direct Intervention (DI) service and manage its team to deliver high quality and expert interventions and a person-centred approach to those at risk of ‘honour’-based abuse (HBA) and harmful practices. You will have responsibility for students on placement and volunteers with the DI service, and will create an environment that is safe for our clients, staff and volunteers.
You will be required to maintain current partnerships and build future partnerships where relevant to the DI service and the organisation across professionals. You will work closely with the internal Savera UK team to develop and translate our ambitious plans into reality.
Dimensions:
- This post reports directly to the CEO.
- Required to work closely with the Communications team to ensure relevant information and case studies are provided, and to encourage client involvement to help with the organisation’s campaign messages and to amplify the voices of our survivors.
- Also to work closely with the Communications team, using the organisation’s branding and creating communications to different audiences for impactful engagement.
- The post-holder will have line-management responsibilities for all staff within the Direct Intervention team, including volunteers and student placements.
- Working with and supporting the CEO, you will be required to contribute to the development of the organisation’s strategies and development, as and when required.
- Responsible for reporting and updating the Community and Engagement Project.
Please see the full Job Description and Person Specification for further details.
Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.
Registered address: 151 Dale Street, Liverpool L2 2AH
Company Number 7564891
Charity Number 1145564
Please download and read the Job Description and Person Specification or visit the Savera UK website.
Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised. Please send a CV and covering letter, outlining your suitability for the post, and complete the equal opportunities monitoring form. Applications that don’t include a covering letter, as specified, will be automatically rejected.
Please ensure that your covering letter clearly relates to the essential specifications required, as per the Job Description.
Closing date for applications: 5pm Friday 11th July 2025
We will end ‘honour’-based abuse and harmful practices.
The client requests no contact from agencies or media sales.
Please note: This role can be based out of either location and please state in your answer to the screening question, which office you would prefer to be based out of.
We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Fundraising Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.
The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.
You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.
You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.
The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.
For a recording of the information session for this role, please contact us so that we can send details accross.
Completed application forms should be emailed to our recruitment email address.
Please note that potential candidates will be asked to fill out our application form as we are a college and this is a requirment to be selected.
UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Summary
Are you a creative and digitally savvy communicator with a passion for meaningful work? Join the National Safeguarding Team as our new Digital Officer and play a pivotal role in promoting awareness, engagement, and best practices across a range of safeguarding initiatives.
As Digital Officer, you'll support the Communications Manager in delivering outreach campaigns, producing high-quality multimedia content, and shaping digital strategies that drive impact and engagement. You'll contribute to both ongoing communications efforts and upcoming campaigns, ensuring our safeguarding messages are delivered with clarity, sensitivity, and reach.
- Develop and deliver compelling digital content across web, social media, print, and video platforms.
- Support safeguarding communications initiatives with creative input and timely execution.
- Act as a digital imaging expert-offering training, managing content workflows, and ensuring quality control.
- Coordinate and deliver digital content projects in line with organisational goals and engagement strategies.
- Ensure all digital material complies with accessibility, copyright, and data management requirements.
- Collaborate with IT colleagues to maintain and optimise multimedia tools and equipment.
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role with the expectation to work from the office location 1-3 days per week.
What We're Looking For
- A proactive, detail-oriented individual with strong digital content creation skills.
- Experience in web content management, graphic design, or multimedia production.
- A team player committed to professional development and adaptable to evolving communication needs.
- Knowledge of copyright law and best practices in digital media and safeguarding communications is highly desirable.
You will need to be/have:
- Strong IT skills, including proficiency in image creation, publishing, and photo editing software (e.g. Capture One, Adobe Photoshop, Lightroom, Bridge or similar), as well as general applications such as Microsoft Office.
- Attention to detail and care in handling sensitive digital content, ensuring accuracy, security, and compliance with relevant guidelines.
- Proficient in creating high-quality visual and written content for digital campaigns, with strong technical knowledge of web technologies, HTML/CSS, SEO, and UX design.
- Experienced in using content and digital asset management systems, working within agile environments, and delivering user-focused solutions.
- Demonstrated solid editorial, customer service, and copyright compliance capabilities in digital communications.
- The ability to work unsupervised and as a member of a team.
- The ability to organise your own work and prioritise duties across a range of work areas and projects.
- Able to work under pressure and meet deadlines.
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
THE SUNDAY TIMES BEST PLACES TO WORK 2025
As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Legacy Officer.
MAIN PURPOSE OF THE JOB
To support the flow of legacy income ensuring the smooth, efficient and sensitive handling of gifts received through bequests, wills and estates. The role requires a close attention to detail, accurate record keeping, and good numeracy. Appropriate and sensitive written and oral communication with families, legacy supporters and solicitors is very important.
The role requires compliance with legal and regulatory requirements. In essence, an Assistant Legacy Officer is a vital part of a charity's fundraising efforts, ensuring that legacy gifts are processed efficiently and effectively, maximising their value and impact. Most of all, it is about honouring the wishes of those who support us by way of gifts in their Will.
Although the role of Assistant Legacy Officer sits within the Finance Team, it will also include some elements of legacy fundraising and marketing in collaboration with the Marketing and Fundraising team. This includes promotion of our free Will service and supporting promotion of legacy giving through campaigns and events.
MAIN DUTIES & RESPONSIBILITIES: RESPONSIBILITIES
RESPONSIBILITIES
- Legacy Administration: Managing a caseload of legacies (pecuniary, specific, etc.), ensuring the organisation receives its full entitlement, and keeping records up-to-date.
- Communication: Interacting with solicitors, executors, and other beneficiaries, responding to inquiries, and providing updates on legacy progress.
- Record Keeping: Maintaining accurate and detailed records on the organisation's Digbi system, ensuring compliance with regulations and facilitating reporting.
- Compliance: Keeping abreast of probate matters and ensuring the charity's legal rights are balanced with reputational considerations.
- Collaboration: Working closely with the Senior Legacy officer and with other teams, when necessary, such as Pet Profile, Finance or Marketing teams in relation to legacy giving, legacy fundraising or gifts in wills.
- Reputation Management: Ensuring all communications and actions related to legacies maintain the The Cinnamon Trust’s positive reputation.
- Other tasks Other tasks from time to time as required.
- SKILLS AND ATTRIBUTES
- Strong written and verbal communication skills. Meticulous attention to detail. Ability to manage a demanding workload and prioritize tasks. Numerate: able to understand the presentation of accounts and income data Experience in the charity sector is helpful Knowledge of relevant regulations and legal procedures is beneficial. Some knowledge of wills and probate with willingness to engage in training in legacy administration.
Together with such additional general duties as the Employer shall reasonably require having regard to the needs of the Employer’s business as a Charitable Trust
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role plays a crucial part in our student journey, focusing on student attendance, attainment and assessment. Supporting the student body in the academic aspects of their day-to-day training, the Academic Services Officer is both an important student-facing and administrative member of the Fourth Monkey team.
The ideal candidate will have excellent communication, administrative and organisational skills, proficiency in data management and experience of operating a student virtual learning environment.
The client requests no contact from agencies or media sales.
We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.
We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is the first point contact for people who contact our centre in person or over the phone, so we are looking for someone with exceptional customer service skills, who is warm and welcoming with good listening skills.
If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
The closing date for applications is the 13th of July. Interviews will be held in person on the 23rd of July in our centre in Mitcham.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Pause works to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.
As Communications and Policy Officer, your role will be to raise awareness and increase understanding of Pause and the experiences of the women we work with in order to achieve positive change at both a national and local level.
This is a new role, sitting within the Partnerships and Engagement team, although you will work with colleagues across the whole organisation.
You will work with the team to influence change by delivering creative communications activity and maintaining excellent working relationships with key stakeholders. This will involve working closely with our Impact and Influencing Lead as well as our colleagues in practice, participation and engagement, so that you can learn from those with lived experience and ensure their voices are at the forefront.
The ideal candidate will be an excellent communicator with the ability to deliver creative communications to influence change. You also should have a real desire to create positive change in the services and systems that affect the lives of women who have had children removed from their care.
We are using Charity Job's anonymous applicant tracker system. Your cover letter should be no more than 2 sides of A4, and so you’ll need to use your creative skills to be sure that you fully address the person specification and show us why you’re the absolute best person for this job.
We work to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Services
Rotherham - Requirement to work at both our Rotherham and Barnsley offices
£36k - £38k (dependent on experience)
Full time – 35 hours per week - This is a senior position and therefore occasional unsocial hours are a requisite of the role
This is an exciting opportunity to become part of a vibrant, values-led organisation committed to making a meaningful difference in the lives of people across South Yorkshire.
As we look ahead to a future of strategic growth and increasing demand for our services, we are seeking an exceptional leader who shares our passion for mental health, innovation, and impact.
You’ll be joining a close-knit, supportive team at a pivotal time in our journey, where your contributions will directly shape service delivery, staff development, and long-term sustainability.
Summary
Rotherham and Barnsley Mind is an independent local provider of high-quality mental health services in Rotherham, Barnsley, and its surrounding areas.
Following the launch of our new 2025 – 2027 Strategy, Rotherham and Barnsley Mind is now looking eagerly ahead to the future.
To support our continued impact and growth, we are looking to appoint a Director of Services to work closely with the CEO, ensuring that we effectively deliver our vision, ambition, and strategic objectives.
The Role
The main responsibilities of the role include:
- Strategic Leadership: Develop and implement operational plans aligned with the charity's vision, ambition, strategic objectives.
- Service Management: Oversee the delivery of mental health services, ensuring they meet quality standards and address the needs of beneficiaries.
- Team Coordination: Lead and support staff, including service leads, volunteers, and other team members, fostering a collaborative, inclusive, and positive work environment.
- Stakeholder Engagement: Build and maintain strong two-way operational relationships with commissioners, NHS professionals, and other key stakeholders and partners to enhance service delivery and growth.
- Budget and Resource Management: Manage budgets effectively, ensuring financial sustainability and cost-efficiency. Work closely with the Business Development Officer.
- Compliance and Governance: Ensure adherence to legal regulations, safeguarding policies, organisational standards, and compliance with all associated regulations.
- Project Oversight: Manage and oversee projects, including fundraising initiatives and community programs, to increase the charity's impact.
- Human Resources: Overseeing recruitment, onboarding, and employee records, as well as managing holiday and sick leave.
- Health & Safety: Updating policies, conducting risk assessments, and ensuring a safe working environment.
- IT and Facilities Management: Managing IT systems, office premises, and supplies.
The Candidate
At Rotherham and Barnsley Mind, we foster a workplace culture grounded in kindness, trust, and collaboration. You will be joining a leadership team where your voice matters, and your growth is supported.
Our ideal candidate will have experience of working within the charity sector, but not essential.
What You’ll Bring:
- Clear operational leadership and direction.
- Exceptional operational, business, and people development experience.
- A positive attitude towards work, with the capacity to be creative, innovative, and continually motivates and inspires.
- The ability to ensure services meet or exceed all KPIs and other organisational measures.
- The experience to support Service Leads/Managers, and staff to develop, and improve the monitoring, evaluation, and reporting on individual and departmental performance.
- A dedication to foster positive working relationships between all departments.
- Demonstratable and highly effective networking, partnership, advocacy and negotiating skills.
- An ability to influence successful operational relationships with key stakeholders and potential commercial partners.
- Experience of managing executive and non-executive board level discussions and meetings.
- Influence and credibility as a trusted operational leader.
- An appreciation and understanding of national, regional, and local needs and priorities (knowledge of South Yorkshire is desirable).
Importantly, the successful candidate will embody the values of Rotherham and Barnsley Mind and effectively support the CEO. Quality of service and operational excellence when implementing the new strategy will ensure that we leave a legacy for decades to come.
How to Apply
Recruiting a Director of Services is critical which is why we are pleased to have appointed Jim Lord of the iWonder Group to help us through the process.
Apply today with an up-to-date CV with your preferred contact details and Jim will then be in contact to discuss next steps.
Closing date for applicants – Thursday, 10th of July 2025 at 4pm
Interviews:
- Stage 1 Interviews will take place week commencing 21 July 2025
- Stage 2 interviews will take place week commencing 28 July 2025
Rotherham and Barnsley Mind is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Rotherham and Barnsley Mind is also committed to the safeguarding of vulnerable groups.
About Citizens Advice BANES
Citizens Advice Bath and NE Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.
We provide free, independent and confidential advice; whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.
We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of local residents.
We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.
Role Purpose: You will play a vital role leading and managing a team and service, with overall responsibility for delivering high-quality outcomes and providing clear, effective leadership. You will oversee a multi-skilled team, ensuring they remain motivated, supported, compliant and efficient in their roles. A key focus of the role is to foster a collaborative and client focused environment, where services are seamless and centred around the needs of those we support.
About our generalist advice service
We are contracted by Bath & NE Somerset council to deliver a generalist advice service to residents of the area. The contract was won by competitive tender in 2022 and runs for five years until March 2028.
The service is accessible by phone five days a week and face-to-face at three outreach locations in Bath, Keynsham and Midsomer Norton. Follow up appointments are available by phone, at our offices or outreach locations.
Our impact
During 2024-25:
- We helped 5,961 people
- We dealt with 20,960 advice issues
- Top three advice issues – welfare benefits, utilities & energy, debt
- 63% of clients disabled or long-term health condition; 12% BAME
- Recorded financial gains of £7,010,650 for local communities
- 90% of clients would recommend the service
What we offer our staff
- 6% employer pension contribution
- Employee assistance programme
- Five weeks paid annual leave, plus all bank and public holidays.
- Flexible working arrangements
Recruitment timetable
Closing date for applications: Monday 7 July 2025 at 10.00am
Interviews: week commencing 14 July 2025 (to be held in central Bath)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time role
Salary: £50,000 per annum
Office Base: Shipley, Skipton or Harrogate with occasional home working
Deadline for advertisement response: 9am Monday 7th July 2025
Shortlisting: Wednesday 9th July but we reserve the right to close the advertisement early and shortlist accordingly so please apply promptly.
Interviews Tuesday 15th July.
Carers’ Resource is a charity which has been supporting unpaid carers for over 30 years across Bradford and North Yorkshire. We offer them information, advice and guidance, support for their emotional and physical health as well as groups and activities to provide time out and peer support. We also administer support grants for carers on behalf of local authorities.
We promote awareness of their needs and work in partnership with commissioners and partners to enhance the knowledge of allied professionals and continuously improve our collective service offering.
Unpaid carers in England and Wales contribute an estimated £162bn per annum to society.
Do you understand the crucial role which unpaid carers play in society and how this can impact their personal health and wellbeing?
Are you passionate about supporting unpaid carers and ensuring that they get the high quality professional and empathic services they deserve? If so read on…
We are looking for a Head of Operations (Carer Services) to effectively lead and manage the delivery of high-quality effective services for unpaid carers, from 5 years old to senior adulthood, across Bradford and North Yorkshire.
This is an exciting new post to take our effective delivery of carer services to new heights in terms of continuously improving the quality of support for unpaid carers and ensuring we enable more unpaid carers from across our communities to access support.
A good understanding of the broad diversity of cultures and communities we support across Bradford and North Yorkshire is essential to this role and we would welcome applications from candidates across the wide range of cultures and ethnicities which enrich these areas and represent the communities we serve.
If you are an effective people manager, who leads by example, and has a good track record of successfully delivering similar support services at a senior level, spanning at least 5 years, we want to meet you. For the successful candidate we offer the chance to play a significant leadership role in taking this key Yorkshire charity to the next level.
Please read the Job Description and apply with a CV and a covering letter which describes why you meet the criteria for the role and what you would bring to the organisation.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.