Service support assistant jobs

Supporter Services Assistant

Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution
Part-time (20 hours per week, Wednesday - Friday)
Hybrid – 1 day per week in Godalming, Surrey
Permanent role

Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.

At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Supporter Services Assistant to join our friendly and committed Fundraising team.

This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.

You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.

Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.

Key responsibilities:

· Responding to supporter enquiries by phone, email and post

· Processing donations and setting up direct debits

· Maintaining and updating supporter records using our CRM systems

· Sending thank you letters and supporter communications

· Supporting data imports, exports and database hygiene

· Handling supporter complaints with care and professionalism

What we’re looking for:

· Experience in customer or supporter care

· Excellent written and verbal communication skills

· Confidence using databases and Microsoft Office

· Strong attention to detail and a high level of accuracy

· Empathy for supporters and a commitment to our cause

· A calm, friendly and solutions-focused approach

Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.

Why join us?

You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.

We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.

Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.

Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re looking for a new Assistant Support Worker to join our team – helping guide children and families on their recovery journey.

Position: Bounce Back for Kids (BB4K) Assistant Support Worker

Location: The role is based in our Reading office with hybrid flexible working arrangements to provide for working at home and in the office. The role requires frequent travel across Reading, West Berkshire, Wokingham, South Oxfordshire and Vale of the White Horse to support our service users.

Contract: Permanent part time – 22 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £15,387 - £16,447 pro-rata per annum (full time equivalent range £25,878 - £27,661 per annum) 

About the role:

The Assistant Support Worker will work across the BB4K service. Following training they will support the service through groupwork, assessments and, subject to development, hold a small case load providing one to one support work.

The objective of the role is to develop the necessary skills and knowledge to enable service users make positive changes in theirs and their children’s lives and reduce the likelihood of further trauma.

About you:

A successful Assistant Support Worker will need personal, professional or academic experience of support work for people experiencing domestic abuse, and an interest in / experience in supporting vulnerable children and families.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: Tuesday, 09 June 2026 at 9am

Interviews are likely to be held on: Friday, 05 June and Friday, 19 June 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Trainee Support Worker, Assistant Family Support Worker, Children’s Assistant Support Worker, Assistant Domestic Abuse Worker, Assistant Recovery Worker, Assistant Support Worker, Teaching Assistant, Emotional Literacy Support Assistant (ELSA), etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

Why Work for Us:

• Hybrid working

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme

We’re looking for a proactive and compassionate individual to help grow and support Bexley’s new Direct Payment Support Service.

In this varied role, you’ll be the first point of contact for enquiries, supporting people through the PA registration process, carrying out compliance checks, and maintaining accurate records. You’ll also help keep the PA Register up to date, monitor training compliance, and ensure residents and applicants receive clear, timely support.

You’ll work closely with our partners, respond to enquiries via phone and email, triage requests, and help match people with the right support. This is a great opportunity for someone who enjoys organisation, problem-solving and working with people from diverse backgrounds.

We’re looking for someone with strong admin and communication skills, a person-centred approach, and the ability to manage a busy workload with attention to detail.

Join us and make a real difference to people’s independence and wellbeing in Bexley.

Service Coordinator

Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.

We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio. 

As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.

The fundamentals of this role

Manage guardians

• Ensure guardians meet our criteria and ready for life as a guardian.
• Manage the guardian sign-up and move-in process.
• Be the main point of contact for guardians.
• Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
• Work closely with guardians when they need to move on from Dot Dot Dot properties.
• Draw on data to gain insight into guardians and to guide support or interventions as required.
• Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
• Collaborate with colleagues to ensure repairs are properly reported and dealt with.
• Collaborate with colleagues to fill voids quickly with suitable guardians.

Manage properties

• Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
• Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and  effectively.
• Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
• Collaborate with clients on property repairs, major works or other issues.
• Provide clients with reports and information about their property as required.

Provide excellent client service

• Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
• Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
• Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
• Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.

About you

• You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. 
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.

Take a look at our website for further information about this role and the work we do.

The Supporter Care Assistant role is vital to the delivery of Tommy’s biggest annual fundraising event, the London Landmarks Half Marathon (LLHM).

The main responsibility of this role is to support the Corporate Stewardship Manager in recruiting, stewarding, and engaging hundreds of employees taking part in the LLHM Corporate Challenge for Tommy’s. You will be involved in all areas of the Corporate Challenge, but your responsibilities will mainly include being the first point of contact for employees, updating the Corporate Challenge website, maintaining accurate information across systems, and helping to keep day-to-day operations running smoothly.

This role will also involve supporting other Tommy’s participants taking part in the event by responding to emails and phone enquiries, providing clear, friendly, and timely support. In addition, you will support the Communication and Engagement Manager with ad hoc tasks to help deliver the overall supporter journey.

This is a great opportunity for someone who is team-focused, motivated, and keen to grow their fundraising skills, helping us deliver an exceptional event for thousands of Tommy’s supporters.

How to apply:

To apply, please send your CV and a Supporting Statement via Charity Job that answers the following two questions (no more than 2 pages):

• Why do you want to work for Tommy’s? What is it about the role that appeals to you?
• How will your skills, knowledge, and experience enable you to be a brilliant Supporter Care Assistant? When responding to this question please refer to the Person Specification within the Job Description.

Team: Retail

Location: Headingley, Leeds

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £9,345.86 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 05 June 2026

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Are you a passionate leader who wants to make a real difference in the lives of children and young people?​

We are looking for a Youth Service Lead to oversee and shape the delivery of our programmes across Bedfordshire. This is a key leadership role where you will ensure our services are safe, engaging, and impactful for the young people and families we support.​

At F4YP, we support over 500 children and young people across 50+ schools, providing safe spaces, enrichment opportunities, and vital pastoral support. As Services Lead, you’ll play a central role in making this happen every day.​

What you’ll be doing:

• Leading and managing high-quality delivery across face-to-face services

• Supporting and developing a team of delivery staff and volunteers

• Ensuring excellent safeguarding, pastoral care, and behaviour support

• Overseeing planning, staffing, and day-to-day operations across multiple sites

• Monitoring impact, quality, and outcomes to continuously improve delivery

• Working closely with schools and partners to support young people effectively​

What we’re looking for:

• Experience leading programmes or services for children and young people

• Strong knowledge of safeguarding and pastoral support (SEMH/SEND desirable)

• Proven experience managing and supporting staff

• A hands-on, organised leader who can balance people, operations, and quality

• Someone who is passionate about helping young people feel safe, supported, and confident​​

Bedford/Bedfordshire | Full-time (37.5 hrs) | 3-year fixed term​​​​​​​​ | Working pattern: 9-day fortnight (one day off every two weeks), with full 5-day weeks required during holiday delivery periods

Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.

This is the dream job for you if you truly understand (from experience) the value of a skilled PA and are passionate about supporting the ED and DED in all aspects of their daily work. 

You will be a focal point for our small friendly team, as well as liaising with senior leaders from a range of fields globally and working across time-zones. Strict confidentiality, excellent people skills and the ability and willingness to be flexible around working times are all essential, as is practical experience in the day to day duties of a PA:

• Managing busy diaries and able to negotiate when dealing with external diaries (Ambassadors/HLI etc);
• Skillfully maintaining calendars, ion in committing time and evaluating needs;
• Making meticulous travel arrangements and handling complex travel itineraries ;
• Handling correspondence,  administration and generally assisting the Team when needed

You will have at least 4 years of relevant experience in a similar capacity and with excellent written and spoken English and an ability to produce high-quality content at speed and to a deadline. We are looking for the right motivation, skills and aptitudes more than academic qualifications.  Please note that this role is not a foot in the door for those who want to pursue a career in peacemaking.

Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.

About The Role

We’re expanding our team and looking for both full time and part time Care Assistant to join us at Mais House.

As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

We welcome applications from candidates looking for both full-time and part-time opportunities, with flexible shift patterns available across Monday to Sunday, including:

- 8:00am – 8:00pm
- 8:00am – 2:00pm
- 2:00pm – 8:00pm

Flexible working hours can be discussed at interview stage.

We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you’ll enjoy as part of our team.

This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten.

What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata if part time)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Occupational Therapist / Speech & Language Therapist

London SW18 1FZ
Full-time / Part-time / Term-time only
NHS Band 5 – Band 7 (depending on experience)

About the Role

BeyondAutism is looking for passionate and dedicated Therapists, Occupational Therapists (OTs), and Speech & Language Therapists (SaLTs) to join our specialist multidisciplinary team supporting autistic children and young people.

This is an exciting opportunity to work within a collaborative transdisciplinary model where therapy expertise is embedded into everyday classroom practice. You will play a key role in helping learners develop communication, sensory, motor, and independence skills in a supportive and rewarding environment.

Whether you are newly qualified or an experienced clinician seeking progression, we welcome applications across Band 5 to Band 7 levels.

Key Responsibilities

• Deliver individual and group therapy interventions
• Complete specialist assessments and develop therapy programmes
• Support autistic learners to achieve communication, sensory, motor, and independence outcomes
• Work collaboratively with teachers, Behaviour Analysts, and wider multidisciplinary teams
• Coach and support classroom staff in implementing therapy strategies
• Produce high-quality clinical records, reports, and recommendations
• Contribute to annual reviews, EHCP outcomes, and transition planning
• Maintain safeguarding, clinical governance, and professional standards
• Band 6/7 clinicians may supervise junior therapists or therapy assistants

About You

Essential

• Recognised Occupational Therapy or Speech & Language Therapy qualification
• HCPC registration (plus RCSLT membership for SaLT applicants)
• Experience working with autistic children and young people
• Strong assessment, communication, and clinical reasoning skills
• Experience working within multidisciplinary or interdisciplinary teams
• Understanding of safeguarding, clinical governance, and evidence-based practice
• Ability to adapt therapy approaches to meet learner needs

Desirable

• AAC experience
• Sensory Integration training
• Knowledge of EHCPs and annual reviews
• Experience delivering training to staff, parents, or carers
• Service development experience
• Relevant post-qualification training (e.g. Zones of Regulation)
• Membership of Clinical Excellence Networks (CENs)

Benefits

• Competitive NHS Band 5–7 salary
• Pension scheme with employer contributions up to 5%
• Term-time only opportunities available
• 25 days annual leave plus bank holidays (pro rata for part-time staff)
• Additional annual leave with length of service
• Season ticket loan scheme
• Bicycle purchase loan scheme
• Ongoing CPD, supervision, and career progression opportunities
• Supportive and collaborative working environment

Working Hours

37.5 hours per week
Monday to Friday, 8:45am – 4:45pm
(30-minute lunch break)

Occasional evening meetings or events may be required.

Safeguarding

BeyondAutism is committed to safeguarding and promoting the welfare of children and young adults. All successful applicants will be subject to an Enhanced DBS check and safeguarding procedures.

We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).

Background Information

PSHE (personal, social, health and economic) education is the school curriculum subject that prepares pupils for life and work.  PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.

The PSHE Association is the national body for the subject. A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training and guidance. We work nationally to raise PSHE standards for all children and raise its status on the curriculum. This includes working in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us and we are expanding our services to meet growing demand.

Role description

The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.

Please see below for a full Job Description and Person Specification

Terms of Reference

The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £28,500.

At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point. 

Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days of the week working from home.

 

How to apply

To apply please send a CV and covering letter using Charity Job by Monday 8th June at 9AM.

Shortlisted candidates will be invited to attend an online interview on Monday 15th June with the possibility of a second interview on Thursday 18th June in our London offices.

The cover letter is an important part of the process, and we will not consider any applications without a cover letter attached. This letter should provide an overview and personal reflections about why you meet the criteria and how your skills and experience are applicable. We therefore request that no AI tools are used in its composition.

Rugby District Children & Family Centre's are a friendly welcoming service who work together withour partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances.

 The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: Coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination; Provision of a range of stay, play and learn opportunities Service, locality and community development.

This is a 9 month maternity cover, fixed term position for 30hrs per week starting in September 2026. If you are an internal applicant, please liaise with your line manager if you are interested in applying for this role. This will require at least 75% working in one of the centres within Rugby.

Outline of job: for further details please read job description and use this as guidance when completing our application form.

• Preparing financial information, dealing with income and expenditure 
•  Supervision of a staff team of 5 permanent admin assistants plus As & When Admin Assistants; and there may also be responsibility for supervising volunteers who are assisting with administrative tasks.
• Support the Children's Services Manager in overseeing the health and safety systems and procedures.
• To be responsible for ensuring the administrative support to a service or group of services is provided in an efficient and effective manner.
• Provide and/or supervise the provision of efficient office systems, e.g. opening and distributing post, message taking, room bookings and staff movement systems.
• Support with the production and collation of data reports from internal and external systems - training will be given on these.
• In accordance with Barnardo's policies and procedures, ensure appropriate authorisation and enter staff employment information, e.g. leave, sickness

For more information on the role, please contact Children's Services Manager,  Sara Rattenbury - sara.rattenbury @ barnardos. org. uk

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Fundraising Assistant
West Dean, West Sussex | 21 hours per week | Permanent

Are you an organised and proactive administrator looking for a rewarding role where your work helps support arts, heritage, education, and creativity?

West Dean is seeking a Fundraising Assistant to join our friendly and collaborative fundraising team at our stunning Sussex campus in the South Downs National Park. This is an exciting opportunity to play a key role in supporting donor engagement, fundraising activities, and student funding within one of the UK’s most distinctive cultural and educational organisations.

West Dean, operated by The Edward James Foundation Ltd, is internationally recognised for its work in arts, craft, design, and conservation. From our historic Sussex estate to our London-based KLC School of Design, we provide inspiring environments where creativity and heritage thrive.

About the Role

As Fundraising Assistant, you will provide essential administrative and operational support across a wide range of fundraising activities. You’ll help maintain accurate donor records, process donations, coordinate communications, support donor visits and events, and assist with reporting and prospect research.

Working closely with colleagues across fundraising, finance, marketing, and academic teams, you’ll help ensure excellent donor care while contributing to fundraising initiatives that directly support students, projects, and the future development of West Dean.

This is a varied and engaging role that would suit someone who enjoys organisation, relationship-building, and working with data and systems in a meaningful environment.

What We’re Looking For

We’re looking for someone who is:

• Highly organised with excellent attention to detail
• Confident managing multiple priorities and deadlines
• Comfortable working with databases, spreadsheets, and administrative systems
• Professional, approachable, and an excellent communicator
• Able to build positive relationships with colleagues and supporters
• Interested in developing a career within fundraising or the charity sector
• Previous administrative experience is essential, while experience working with CRM systems, events, or customer-facing environments would be advantageous.

What We Offer

Salary: £15,000 per annum (£25,000 FTE)

21 hours per week worked across a minimum of 3 days

• Generous contributory pension scheme
• Employee Assistance Programme
• Cycle to Work scheme
• Free entry to West Dean Gardens
• Free use of swimming pool, tennis courts, and library
• Staff discounts and subsidised short courses
• Subsidised bed and breakfast rates on campus
• A unique and inspiring place to work surrounded by creativity, heritage, and beautiful landscapes

If you’re looking to join an organisation where your work truly makes a difference, we’d love to hear from you.

Apply now via the West Dean Careers website.

Job Description: Finance Assistant

Who we are
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen. 
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). We also fund and facilitate student activities on campus, including societies, sports clubs, media groups, and raise money for charities via Raising and Giving (RAG) initiatives. 
 

 About the job

 “Come work for our vibrant community in a dynamic environment! This essential role within a busy finance team provides support across the full range of the ‘back-office function, supporting the Finance Officer to effectively manage all Creditors, Debtors, and working capital. The successful candidate will be keen to learn; will be passionate about the finance function as a support function of the wider organisation; and will take pride in helping others achieve organisational objectives through the accurate and timely processing of financial transactions and the promotion of and adherence to strong financial controls. 

 

Who are we looking for?
 

The successful applicant will be a highly organised individual with a passionate for people and numbers, a problem solver who has experience of providing a high quality customer-focused services.
 

The role will require you to work in partnership with the finance team and human resources to ensure our workforce are provided with the highest quality customer-focused business services . As a result, we are looking for someone who is highly organised, confident, efficient, self-sufficient, and able to deliver at pace, managing multiple competing priorities with enthusiasm and a ‘can do’ attitude.
 

Stakeholder management and communication skills (both verbal and written) are considered essential as well as working as part of a team and wider team.
 

We particularly welcome applications from candidates who self-identify as coming from a disadvantaged or marginalised background.
 

Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

-        25 days of holiday per year (pro rata)

-        Additional closure periods at Christmas and Easter

-        Free LSE Students’ Union gym membership (including advice from dedicated professionals)

-        Cycle to Work scheme enabling significant savings on bicycle purchase

-        Access to LSE staff training courses

-        Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

-        Flexibility for work-life balance

-        Interest-free travel loan

How do we recruit?

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:

Part 1. Complete a Supporting Statement, telling us about your suitability for the role (this is what will be used to determine if you are shortlisted for an interview). In doing so, please (1) ensure that your personal statement is no longer than 2 sides of A4, (2) ensure that you don’t include any personal details within your personal statement, and (3) use the job description and person specification as a guide to help write it.*
 

*Your supporting  statement is all that we will see when shortlisting, so please be sure to cover everything that you’d like us to know about your suitability for this role within it, making it clear that you meet all of the job’s specification requirements.
 

Part 2. Complete an Equal Opportunities Monitoring and Contact Form, so that we’re able to contact you if shortlisted for an interview. This will only be seen by our HR team (and will therefore have no impact on shortlisting), but it does help us gather and analyse demographic information about our applicants.
 

Part 3. Please attached your completed CV outlining the jobs or voluntary roles you have had.
 
Want to apply?
 

To apply for this role, please complete an online application.

Job Application Timeline

Closing date: 7th June.
Intended Interviews date:  24th June.
Start date 27th July.

*Please note that we may close applications early if we receive a sufficient number.

 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.