Service support assistant jobs

We are currently seeking a Maintenance Assistant to help keep our centres running smoothly and safely for the animals in our care. You will an important role in maintaining our facilities, supporting our team, and ensuring a clean, secure, and welcoming environment for both animals and employees.

Your role will involve supporting the 3 Battersea sites with general maintenance tasks to allow the site to meet its operational needs.

If you’re practical, proactive, and want your work to have a real impact, we’d love to hear from you.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 8th May 2026
Interview Date(s): One stage in person interview. Early applications are encouraged as interviews will take place on a rolling basis ahead of the closing date.

For full details on the role, please download the recruitment pack.

Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.

What does this role do?
As a Public Fundraising Assistant, you will: 

• respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
• liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
• support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
• assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.

This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews are provisionally scheduled for 22nd May 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

JOB TITLE: Community Support Worker

RESPONSIBLE TO:  Community and Families Manager

HOURS OF WORK: Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable)

DURATION: Fixed term 24 months (with potential for extension, funding allowing)

SALARY / GRADE:Grade 3 / £24479 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

• Community and Families Manager

• Head of Community Services and communities team

• Adoption UK Scotland and Kinship service colleagues 

• The Adoption and Kinship Community in Scotland 

• Local Authorities and external commissioners 

PURPOSE OF THE ROLE

• To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. 

• To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability.

• Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. 

• To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

• To be part of the wider communities within Adoption UK Scotland, working across teams and services. 

• Work collaboratively with colleagues across all services areas of Adoption UK 

MAIN DUTIES AND RESPONSIBILITIES

• Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults.

• Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

• Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups 

• Attending events to promote the wider work of AUK Scotland at conferences or support groups

• To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes

• To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate.

• To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. 

• To work alongside Adoption UK colleagues to develop and improve resources and services for our communities.

Criteria

EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE

• Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential)
• Experience of engagement and direct work with families and/or young people (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to age well in Wandsworth.

Our charity is growing and we are now seeking a calm, professional and organised Finance Assistant for our Head Office to help our small team become even more efficient in serving older residents in the borough. 

The Coin Street Nursery has a fantastic opportunity for an enthusiastic team player, who wants to gain experience in a non-domestic kitchen supporting our in-house nursery chef. Your role will be to support the chef running the nursery kitchen, providing food for the children and childcare staff in our 59-place nursery. Ideally you will be familiar with working in a similar setting, though this is not essential.

We are looking for someone who has passion for ensuring young children eat healthy and balanced meals, takes initiative and is eager to learn. We’ll provide training – Food Hygiene or Food Safety – if you haven’t already done these. You’ll be working with an experienced chef, assisting with food preparation and inventory, plus cleaning, hygiene and health & safety.

Download the Job Pack below to view the full job description and person specification.

What we do

We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Extras

In return, we can offer you:

• 35 days’ annual leave (including bank holidays) pro rata for part time staff (increases with length of service)
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Contract

Permanent, 20 hours per week, Monday to Friday

Salary

£14.80 per hour or £15,392 per annum

Successful candidates will be required to undertake an Enhanced DBS check.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.

You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and some hybrid working is available in this role. But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.

Closing Date: Sunday 17 May 2026, 11:59pm

1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams

2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)

We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.

The ABN is the professional body for neurologists in the United Kingdom. Our mission is to support neurologists to improve the lives of people with neurological conditions. We do this by connecting the neurology community, advocating for high-quality services, and promoting excellence in education and research. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.

About the role

This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.

About you

We are looking for someone with the following skills:

Essential 

• Previous experience (voluntary or paid) in an administrative, customer service, or eventsrelated role.
• Highly organised with excellent attention to detail
• Confident communicator (written and verbal), with a polite and professional manner
• Able to work independently, manage priorities, and respond calmly to deadlines
• IT literate, including Microsoft Office Suite and online platforms (e.g. Zoom, Teams, EventBrite)
• Willingness to work occasional early mornings, evenings, or travel within the UK

Desirable

• Experience using CRM systems, membership databases, or event registration software
• Interest in health, science, or the medical charity sector
• Experience supporting virtual or hybrid events

Why work with us?

This is an exciting time to join the ABN as we undertake a project to develop our events and sponsorship opportunities  with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.

Benefits

28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.

This role will play an important role in the successful planning and delivery of UUKi’s events, supporting activity in logistics, content, sponsorship, marketing and administration. The events will include in-person international conferences with over 300 delegates and high-profile speakers, to webinars and small roundtables.

The Events Assistant role requires strong organisational abilities, together with excellent customer service and an attention to detail.  Previous events and/or administrative experience would be advantageous, but more importantly you must have a willingness to learn and a proactive and flexible approach.  This is a fast-moving environment with several projects on the go at the same time.

Knowledge of Excel, Canva and Microsoft Outlook would be desirable, alongside a willingness to learn online platforms used for registration and marketing.

Please note that the Events Assistant role will involve occasional unsociable hours in the run-up to and on the day of events.

Interviews will take place on Wednesday 27 May 2026.

To be considered for this opportunity, please submit a CV, accompanied by a covering letter no longer than two sides of A4, describing how you meet the criteria listed in the person specification of the recruitment pack.

An exciting opportunity is now available at Crantock Drive for a Service Coordinator offered either as one Full-Time position or 2 Part-Time positions. 

This role is to help shape, inspire and lead a team as well as positively impact and make a difference to the lives of the people we support. 

Working with individuals with learning disabilities we are a busy 8 bed residential service. The successful applicant will need to be enthusiastic, to adapt quickly and lead a diverse team in different and challenging situations.

We are looking for someone who is organised, pro-active, can multi-task and work on their own initiative, proficient in IT systems (or quick learner!), as well as working in a person-centred way.

The successful Service Coordinator will include overseeing care packages for the people we support (liaising with professionals and families, creating and updating support plans and risk assessments, etc), line managing staff (including but not limited to supervisions, role modelling, wellbeing check-ins, following policies and protocols, etc,).

You would be working as part of a small team where good verbal and written communication is essential. Other essential skills include the capacity to work within professional boundaries, yet meet individuals with empathy, and the ability to have difficult conversations while creating good working relationships with colleagues.

The position is full time, worked over 5 days and will require you to work regular weekends. You will be based at Crantock Drive, however an element of the position will require you to be able to get to other locations for training, meetings, etc.

Experience in a leadership role is not essential; if you have the skills identified within our advert to bring to the post, you will be considered. Support and training will be available.

Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:

• 34 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

Team: Retail 

Location: Midsommer Norton (this is not a remote based role)

Work pattern: 17.5 hours per week, the team are currently working Monday to Friday, this may change in the future

Salary: Up to £11,682.10 per year

Contract: 9 month fixed term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Retail Online Hub Assistant: 

• process and list donations on the donated online hub operation to maximize our donated online income stream 

• work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience 

About the Retail team: 

• we currently operate 75+ shops across the country and an online trading operation for new and donated goods 

• retail and trading play a key role in growing income and introducing new audiences to Cats Protection. 

What we’re looking for in our Retail Online Hub Assistant: 

• experience of listing and selling items on online platforms (Professional or personal). 

• good IT skills and confident using MS Office (Word, Excel, Outlook). 

• ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation. 

• self-motivated with a flexible, positive, and resilient attitude. 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 17th April 2026

Virtual interview date:  TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

If successful, your recruitment journey will include: 

1. anonymised application form 

1. virtual interview 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.

Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.

The Assistant Ministry Human Resources (HR) Policy Officer will play a key role in the life of the Ministry Development Team as we work together to support the mission and ministry of the Church of England by supporting the development of the ministerial terms of service and wellbeing portfolio. The post holder will be line managed by the Ministry HR Lead and work in collaboration with colleagues across the church especially in the MDT and HR teams.
The Ministry HR team are supported by the Advisory Group for Terms of service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board.

The Assistant Ministry Human Resources (HR) Policy Officer will be line managed by the Ministry HR Lead.
This is a fixed term role to back fill part of the Ministry Human Resources (HR) Policy Officer's role on a 0.5 FTE basis until the end of 2026.

Interviews will take on the 17th April 2026.

The Barnardo's Better Futures Service works with children, young people and young adults where there are concerns in relation to their sexual behaviour and/ or their risk to sexual exploitation.

The service offers direct assessment and intervention to children and families, as well as offering training to professionals and influencing work. 

We are a small but busy service, based in Pyle, Bridgend.

Roles and responsibilities specific to this post

The role of the Service Administrator is to ensure administrative support to the team, as well as supervising the secretarial assistant.  The role is based at the centre in Pyle.

This is a full time post. 

 Job specific requirements:
It is especially important that the successful candidate is able to demonstrate experience of and/or an understanding of the following:

Education/Knowledge

• Well-developed numeracy and literacy skills at a level which will enable post holder to perform moderately difficult calculations and produce reports.

Experience

• Proven substantial office experience.
• Proven substantial experience of using IT packages including word processing, spread sheets, databases, Windows applications.
• Experience of operating financial systems including petty cash, budget monitoring and control.
• Experience of premises/facilities management.
• Experience of dealing with members of the public and other agencies.

You will need a friendly and welcoming disposition with good communication skills, the ability to work to deadlines, provide attention to detail, and multi-task.  You will work as part of a committed, professional and friendly team to support improved outcomes for children and families. 

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Location: Camden (Head Office)/Hybrid (with potential for Hybrid working)

Hours: 37.5 hours per week 

Interview Date: Friday 22nd May 2026 (Online)

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Executive Assistant at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our Executive Team plays a vital role in providing strategic leadership across the organisation, ensuring strong governance, accountability and compliance while driving innovation and continuous improvement. The service operates in a dynamic, mission‑driven environment where collaboration, compassion and professionalism are central to everything we do.

About the Role

As Executive Assistant, you'll be part of a dedicated and values‑led organisation, contributing directly to the effectiveness of senior leadership and governance structures that underpin our ability to deliver high‑quality services to survivors. This is an opportunity to make a meaningful impact by supporting the leadership and governance of an organisation committed to social change and equality.

About You

You're an experienced or can demonstrate you have the skills to be a highly organised Executive Assistant who enjoys supporting senior leaders and helping things run smoothly behind the scenes. You’re comfortable working closely with the CEO, Executive Team and Board of Trustees, providing discreet, reliable and proactive support.

You’re confident in coordinating meetings and governance activity, keeping records up to date, and managing multiple priorities with care and attention to detail.You need to be IT proficient to manage digital systems, streamline workflows and support day to day operations efficiently. You need to have advanced skills in Microsoft Word and Excel experience with Microsoft teams and zoom for virtual meetings. 

We are also looking for you to be able to manage shared drives and digital filing systems. Positive, pro-active and adaptable, you respond well to changing needs and are happy to support occasional evening trustee or sub‑committee meetings as part of the role.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.