Service support officer jobs

About Us

The Seafarers’ Charity has been improving the lives of those who work at sea, and their families, for over 100 years. Established in 1917 as The King George’s Fund for Sailors, to support the families of seafarers lost at sea during World War One, we support seafarers throughout their seafaring careers and beyond. We are the largest independent grant funder of maritime welfare charities – with at least £2 million in funding injected into supporting the safety and welfare of seafarers each and every year

The Role

We are seeking an experienced Office Manager to join our team. You will be a highly organised, practical and friendly person to manage our office operations, the role is diverse and will suite an all-rounder who is proficient in multi-tasking and problem solving.

You will run a welcoming office for staff and guests and be encouraged to identify and work on new operational projects that will enhance the organisation. You will be central point of contact for H&S and Facilities management, proactively overseeing all aspects of facilities maintenance and managing contractor relationships.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation. We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly with 3 days per week in the office.

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Leicestershire, Northamptonshire and South Lincolnshire, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

• This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times
• Expect to be on your feet during some events or sessions—it’s all part of the fun!

Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

How to Apply

If you’re ready to help shape the futures of young people across Leicestershire, Northamptonshire and South Lincolnshire, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 18 October 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

                                              Wellbeing Officer (12 months Fixed Term Contract)

The Vacancy

Wellbeing is an integral part of our lives both inside and outside work. We at the Methodist Church have always placed a great deal of importance on promoting good wellbeing and now we can take this a step further. An exciting opportunity has arisen for a wellbeing/HR individual with a special interest in wellbeing, to join the small wellbeing team within the Connexional team.

We are looking for someone who has a keen eye and interest in wellbeing. The main focus of this role will be to support first-hand the development of the wellbeing page on the Methodist Church website and the internal Intranet, ensuring that the content is updated and reflective of current trends. You will also contribute to the overall efficient and effective running of the team.  This role is an important part of developing, promoting and advancing wellbeing within the Methodist church.

About You

You should have good wellbeing knowledge and experience, project management skills, a real flair for attention to detail and the ability to develop a range of information resources and guidance materials. 

You should have the ability to demonstrate good generalist administrative skills, strong interpersonal and communication skills as with the ability to deal with difficult people and challenging situations.

Proficient user of MS Office (Outlook, Word, Excel, PowerPoint, Publisher) and website design and editing software.

Professional and positive approach, with a commitment to professional development and self-improvement.

Our work can be very emotive so it is important that you have a sensitive nature and are able to  demonstrate awareness of, and sensitivity to, issues of equality, diversity and inclusion, and a commitment to the unique value of the individual in all aspects of the Church’s life.

If you meet most but not all the requirements, we encourage you to apply. You may have other skills and experience that will prove useful.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing (We have recently been awarded the Investors in People Silver status)

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact us (details onour website).

Closing Date: Thursday, 25 September 2025

Interview Date (UPDATED): Tuesday, 14 October 2025

The new role, Corporate Partnerships and Grants Officer is a fantastic opportunity for someone who enjoys combining focused bid writing and research with building strong, lasting corporate relationships.

As a key member of the PLANETS Cancer Charity team, you will identify and secure new funding opportunities from corporate donors, foundations, and grant-making bodies.

Main Duties and Responsibilities

• Corporate Fundraising and Engagement: Establish and maintain strong relationships with corporate partners and key stakeholders with regular contact, to foster long-term support for PLANETS.  Develop and deliver impactful presentations, attend events, and secure donations through engagement activities.
• Grant Management: Establish and maintain strong relationships with charitable trusts and foundations, and their key stakeholders with regular contact, to foster long-term support for PLANETS.  Manage the grant application process from start to finish, including creating high-quality, persuasive and tailored proposals and applications, tracking deadlines, ensuring compliance with requirements, and delivering progress reports.
• New Business Development: Proactively seek out and secure new corporate partnerships and funding opportunities to expand PLANETS' income streams.
• Stewardship & Reporting: Develop stewardship plans and contact strategies for corporate supporters, ensuring timely updates on project impact and outcomes.
• Celebrating our partners by making sure that they are thanked for any support and receive updates and reports on the charity’s work.
• CRM Management: Maintain accurate records of donor interactions, applications, and reporting timelines in the charity’s CRM system to ensure that we develop longer term relationships and can report fully on corporate and activity.
• Collaboration: Work closely with the Director of Strategy & Finance and wider charity team to ensure fundraising initiatives align with PLANETS' strategic goals.

Salary                             £31,500 - £33,570 per annum - subject to skills and experience 

Hours of work               37.5 hours a week over five days (we wlcome flexible working requests)

Base                               Hybrid working for the foreseeable future, with attendance in the office

                                        two days a week, including  one day being a Thursday at our central office:

                                       · Pears Building, Pond Street, London, NW3 2PP

                                       Other office days may be worked from our other sites at:

                                      · Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                      · Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The trusts fundraising officer will report to the trusts dunfraising manager.

We are seeking an enthusiastic trusts fundraising officer to join our team to help deliver our ambitious plans for growth. This new role involves managing a warm portfolio of trusts and foundations and finding new prospective donors, submitting compelling applications and providing exceptional supporter experience.

You will be proactive and passionate about building strong relationships with charitable funders and have previous experience of securing gifts from trusts and foundations or institutional donors. Additionally, you will have experience of identifying and assessing new prospects and have excellent written and verbal communication skills, as well as strong organisational abilities.

The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and prospect research skills in a supportive, ambitious, and high-performing team.

The team

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

• Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.

• Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

• Our database and supporter care colleagues underpin and support the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post please send your:

•  CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 2 October 2025,12 noon.

Interview date: Monday 13 October 2025 

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. 

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This role will be known internally as Supporter Care Executive*

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure

Additional Information:

Ways of working:  As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We're looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms - from a traditional phone line service to innovative, engaging and instant solutions.

Supporting children, young adults and their families - from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised manner; and committed to developing pioneering resources to support our community in smarter ways.

You’ll be able to work collaboratively, supporting the work of the Children & Families and Young Adults Team, in addition to assisting on our Adults Team.

WHO WE'RE LOOKING FOR:

If you are skilled at providing support to people including children, families and young adults in challenging and sensitive situations, keen to use your experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!

A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.

KEY ACCOUNTABILITIES:

• Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online and social media plus new evolving channels

• Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key

• Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps

• Plan and facilitate online and in person events for families, teenagers and young adults

• Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners

• Provide support to our Young Ambassadors through coordinating activities and check ins, facilitating meetings, and enabling meaningful input into our Young Adults Service.

• Identify gaps in knowledge across the Support Team and identify possible training areas

• Developing information for our website and other age-appropriate resources, for example, writing initial drafts and reviewing information

• Day to day management of our online peer support platforms, for example our Facebook group for parents of children with a brain tumour diagnosis

• Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services

• Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services

• Identify, manage and escalate safeguarding concerns in line with The Charity guidelines

• Review day to day tasks across the Support Team

We are offering a rewarding opportunity within our Arun, Worthing and Adur team to provide a range of services which aim to make a difference to family and friend carers. The focus will be on Arun District.

Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.

Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the post holder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams.  

The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Arun to deliver carer support and on occasion to venues in Worthing and Adur and across the County to attend meetings and training as required.

Key Responsibilities Summary

• Carer Support: Deliver personalised support through various channels (in-person, online, phone, 1-to-1, and group) across Arun, Worthing and Adur, with a focus on carers in Arun District, including those from under-represented communities.

• Information & Guidance: Provide tailored emotional and practical support using the Carers Star™ framework to help carers create personal plans and achieve positive outcomes.

• Community Engagement: Maintain a visible presence in the community and deliver support in accessible formats.

• Partnership Working: Collaborate with health, social care, and voluntary sector partners to enhance carer support and attend relevant meetings.

Please view the Job Description in the Recruitment Pack for a full list of Responsibilities and Person Specification.

Interview Date 1 October 2025.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service      (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading ...

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity 

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities. 

The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities. 

Values we are looking for in Candidate

We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support:

Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Disclaimers

Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.

 

Partnerships Officer

Salary range: £25,000-£28,000

The Edinburgh International Festival is looking for two Development Officers to help us present this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world. 

We are seeking two relationship-driven and detail-oriented people to join our Development team as our new Philanthropy and Partnerships Officers.

The Partnerships Officer will join a team responsible for managing and growing relationships with corporate, international, and strategic partners. You will support the delivery of high-quality partnership management across all stages—from proposal development and reporting to stewardship and event coordination. You’ll also take ownership of a portfolio of entry-level partners and can build your skills through hands-on experience.

We are also looking to recruit a Philanthropy Officer who will deliver and grow the Festival’s successful membership schemes, nurture supporter relationships, deliver engaging fundraising events and strategic donor communications, and design and implement creative and revenue-generating appeals and  initiatives. With support from the Individual Giving Manager, you will work collaboratively across the Development team in a fast-paced environment, requiring flexibility and creativity, as well as excellent time-management, communication and administrative skills.

The Philanthropy and Partnerships team work closely together to maintain and expand our supporter base. We are looking for people who share our passion for the arts and commitment to excellent service to continue to grow Festival’s reach and impact. 

For the job description for the Partnerships Officer and to apply online, visit our website

The Edinburgh International Festival is an equal opportunity employer, and we value diversity. We believe that an inclusive culture is the foundation for a successful workplace, and we strive to grow our diverse representation across our staff, our artists, and our audiences.

We are collecting data to measure the effectiveness of our recruitment methods, to ensure that they are fair. We strive to ensure our opportunities are accessible to people from all backgrounds.

We actively encourage applications from currently under-represented groups. We have identified ethnic minority backgrounds, and disabilities as the key areas we would like to focus our recruitment efforts in.

Deadline for applications 10am Monday 22 September

Interviews for the Partnerships Officer will be held on Thursday 2 October 

Funded by The City of Edinburgh Council and Creative Scotland.
Registered charity number SC004694.

Location: Camden Road, London N7

Salary: circa £45,000 per annum (depending on experience)

Hours: Full-time, 35 hours per week

Reporting To: Head of Finance and IT

Contract: Permanent

Centre 404 is a thriving charity with a proud history of supporting people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs. We are looking for a skilled and motivated Finance Manager to lead our finance function and help us build a financially resilient future.

�� About the Role

This is a key leadership role within our Central Services team. You’ll oversee day-to-day financial operations, manage a small team, and deliver accurate, timely reporting that supports strategic decision-making across the organisation.

You’ll work closely with the Head of Finance & IT, senior managers, and Trustees to ensure robust financial planning, compliance, and risk management. Your work will directly support our mission and help us maximise the impact of every pound we receive.

�� Key Responsibilities

· Lead the finance team and manage daily operations

· Deliver monthly management accounts, statutory reporting, and audits

· Oversee budgeting, forecasting, and financial planning

· Ensure compliance with Charity SORP, funder requirements, and financial regulations

· Support strategic projects and deputise for the Head of Finance & IT

�� About You

We’re looking for someone who is either qualified or working towards ACA, ACCA, CIMA, or CIPFA, with a strong track record in financial management. You’ll be a confident communicator, a proactive problem-solver, and a collaborative leader who thrives in a mission-led environment.

You’ll bring:

· Experience in charity finance and donor reporting (desirable)

· Strong understanding of financial systems and controls

· Ability to lead and develop a finance team

· Excellent interpersonal and analytical skills

· A commitment to Centre 404’s values and mission

�� What We Offer

· A supportive, inclusive working environment

· Opportunities for professional development

· Flexible working arrangements

· The chance to make a real difference in people’s lives

Location: HMP Moorland and HMP Lindholme
Job Type: Part time, 18.75 hours, Monday to Friday
Contract Type: Contract
Contract end date: 31-08-2029
Salary: £25,725 per annum, £12,862.50 per annum actual earnings.
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

Are you passionate about supporting families affected by imprisonment?

Pact (the Prison Advice & Care Trust) is a pioneering national charity that supports individuals in custody, those with criminal convictions in the community, and their families. We are currently seeking a passionate and dedicated Development Officer to join our Families Together Project in South Yorkshire.

About the role

The Development Officer will be responsible for delivering Family Forums within HMP Lindholme and HMP Moorland, supporting the Development Manager with Professionals Forums and training, and engaging with families and partner agencies in the community. This role plays a vital part in improving the lives of people impacted by imprisonment by fostering engagement and collaboration.

Key Responsibilities

• Organise and deliver monthly Family Forums within each prison.
• Engage families and ensure their voices are heard.
• Monitor and track progress from Family Forums.
• Build relationships with prison departments and community agencies.
• Support logistics for Professionals Forums and other events.
• Recruit and manage volunteers with a person-centred approach.

Person Specification

We are looking for someone with excellent communication and organisational skills, a commitment to equity and inclusion, and the ability to work effectively in a team. Experience in working with families affected by imprisonment and knowledge of safeguarding and data protection policies are desirable.

How to Apply

If you are passionate about making a difference and meet the criteria above, we would love to hear from you. Please submit your application detailing your suitability for the role.

Additional Requirements

This role is subject to prison vetting, DBS checks, and a 6- monthly probationary period. Flexibility to travel across South Yorkshire and occasionally nationality is required.
Visit Pact’s Website for more information about the charity.

Closing date – September 26th
Interviews – Week commencing 13th October.
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

You may also have experience in the following: Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc.

REF-223 650

Join Fumble as our new Programme Manager!

We’re Fumble – a bold, creative, and nationally recognised charity on a mission to make digital sexual health information relevant, engaging, fun, and safe for young people aged 13–25. We're five years in, growing fast, and dreaming big for the future. 

We’ve established an exciting programme of digital content co-creation with young people, to support them to successfully manage their sexual health, relationships, and mental health in the digital age, and we’re looking for a brilliant new Programme Manager to head this up.

This is an exciting, rewarding, and hands-on role at the heart of our small Sheffield-based team. You’ll lead the design and delivery of our projects – from the first sparks of an idea all the way through to measuring impact and celebrating success. 

This role is Sheffield-based or hybrid.

The role details

• This is a permanent role at Fumble

• Normal working day at Fumble is 9am - 5:30pm, with a 1h unpaid lunch break (7.5h day)

• 4 days/week (0.8 FTE), Monday - Thursday

  • Exciting note! We’re planning to trial a 4-day working week as an organisation in the near future, once funding is secured.

  • What would this mean? Fumble is preparing to trial a 4 day working week, which would mean a 30h work week across Mon-Thurs, with staff pay and benefits (including holiday allowance) increasing from 0.8 FTE to 1.0 FTE for everyone.

• £35,000 - £39,000 per year (pro rata, depending on experience)

• Based in our lovely Sheffield office at least 1-2 days/week

  • Highfield Adventures Community Centre, S7 1BJ

• The candidate must have the Right to Work in the UK and pass an Enhanced Disclosure and Barring Service (DBS) Check with Children's Barred List Check. 

What does Fumble do?

Our free-to-access digital resources, co-created with young people, and our programme of workshops, consultancy, and advocacy help young people successfully manage their sexual health, mental health, and relationships in a digital age. 

We’re award-winning and we’re proud to support young people at the forefront of the challenges they face today. Discover more about who we are and examples of our recent projects on our website.

We’re looking for someone who…

• Has a creative eye and instinct for engaging, youth-led design

• Brings solid experience in managing freelancers and creative teams (we’re looking for CVs with at least 5+ years of relevant career experience)

• Is confident running charity projects end-to-end – including bid writing and fundraising, planning, people management, deadlines, budgets, and reporting

• Tools you will ideally be confident using include: Google Analytics, Data Studio, Wordpress, a CRM, Meta Business Suite, Mailchimp, and Google Drive, including especially Google Sheets.

• Has strong safeguarding knowledge and expertise, particularly for young people, and ideally in both in-person and digital spaces

• Is experienced in both youth engagement and digital content creation and delivery

At Fumble, we work collaboratively, champion inclusivity, and prioritise safety and creativity in everything we do. If that sounds like your kind of place, we’d love to hear from you.

Key deliverables expected from this role

Here are some of the key deliverables expected from the role in the first 12 months.

1. Programme delivery - youth engagement

• Expand our recent successful pilot project: ‘Healthy relationships for young women and girls’. 

This will include:

• In person delivery, in Sheffield.

• Project planning, session planning, promotion campaign to reach potential participants, facilitation of sessions and/or managing freelance facilitators, impact measurement, reporting.

• Deliver our annual cycle of engaging our Youth Advisory Board (remote, online delivery). This will include:

  • Planning and facilitating sessions via Zoom (supported by our Social Media & Comms Officer); impact measurement and reporting; safeguarding and managing the engagement and retention of members. 

2. Programme delivery - digital content and campaigns

• Delivery of our planned ‘Sexual health Q&As between young people & doctors’ campaign. This will include:

  • A series of video content, co-created with young people, for a social media campaign and series of associated website articles on the Fumble website. 

3. Supporting our safeguarding

• Supporting safeguarding at Fumble, as our Designated Safeguarding Officer. You’ll bring previous experience of effective safeguarding to help us build on our policy and practice. 

• This will include:

  • Conduct / manage annual safeguarding training for Fumble team & stakeholder groups

  • Maintain DBS checks

  • Communicate with external safeguarding agencies & expert advisors (where relevant)

  • Ensure safeguarding info is visible on the website and in sessions, and 

  • Ensure safeguarding continues to be embedded in a meaningful way across all of Fumble’s activities. 

4. Impact measurement

• Participate in the team’s development of our recently introduced impact measurement framework

• Design any additional tools needed for evaluating youth sessions, campaigns, and content.

• Collect quantitative and qualitative data (e.g. surveys, feedback forms, analytics).

• Report on outcomes and impact.

• Engage young people in co-evaluation methods where possible.

5. Supporting our fundraising 

• Participate in the team’s collective fundraising efforts. This includes:

  • identifying funding opportunities for Fumble, writing and reviewing bids, and writing reports for funders.

What next?

We’re hosting a couple of role Q&A zoom sessions while recruiting, giving you the chance to meet some of the team and really understand the role. Interested in joining one of these? Head to our website to sign up (click 'apply' below)

Keen to apply? We really recommend joining one of the Q&A sessions first if you can. Then, to apply, fill in our application form and submit a CV (click 'apply')

Please note: we’re a tiny team. We endeavour to reply to all applications, and certainly those from people who have clearly put time into responding to the specifics of this role description. 

However, due to the nature of our limited capacity (we’re a four person team and we receive a high volume of applications), we are unable to respond with in-depth feedback. 

Reports to: Senior Communications Manager 

Direct reports: None

Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.

Status: Maternity cover, initially for 10 months 

Hours: Full-time 

Salary: D1L: £32,254 - £35,560 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary  

Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-framed. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus on supporting people to share their experiences by working empathetically to gather and develop a diverse range of compelling personal stories on alcohol and alcohol harm, and working with colleagues to bring them to life across our channels. You’ll also play a key role in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.  

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Timeline

• Deadline for us to receive your application: Strictly 9am, Monday 22 September 2025. The online application form gives a date and time stamp to all applications.
• We will aim to get back to you by: 25 September 2025. All applicants will receive a response.
• Interviews: Monday 6 and Tuesday 7 October 2025 (please save the dates!)