Service support officer jobs

Senior Education Officer

Are you passionate about environmental issues, in particular nature restoration, climate resilience and biodiversity?

Do you have experience working with young audiences, preferably within a wildlife or conservation setting? Do you have a good grasp of ecology and be willing to travel around the country to support learning education opportunities as well as being confident running sessions or delivering train-the-trainer sessions online?

We are looking for a Senior Education Officer, with the skill set to inspire people to connect with nature, support teachers, deliver talks, presentations and education sessions, while developing further opportunities within the team for learning through the subject of beavers.

Position: Senior Education Officer

Location: Remote (his role requires frequent travel and overnight stays)

Hours: Full time (37.5 hours per week)

Contract: Fixed (2 years)

Salary: £32,827 pa

Benefits Include:  25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays, pro-rata. Flexible approach to hours of work. Pension contribution of 3% of your total pay each month. One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone), monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.

Closing Date: 5pm on Tuesday 20th May We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.

About the Role

We are looking to hire a skilled and engaging Senior Education Officer to join a busy team, to further develop and implement an educational outreach programme which reaches children in Wales, Scotland and England. At present, this post has funding for three years from the National Lottery Heritage Fund, one year of which is now complete and we are looking to deliver the second two years of the project.

The purpose of the role is to extend the passion and knowledge of beavers into communities around Britain, to engage and enthuse young people and to reconnect (or reinforce) their love of nature. Using current materials and resources you will do so by delivering high-quality learning sessions within schools, community groups or virtual training sessions, sometimes delivered in conjunction with our beaver site partners and their education teams.

You will also be responsible for developing further aspects of the programme according to the requirements for each country and in partnership with relevant organisations

Key responsibilities include:

• Deliver a range of exciting, curriculum-linked workshops, talks, school and group sessions associated with beaver release sites.
• Network and build contacts and relationships with key personnel in schools, youth groups and community groups in order to create engagement with the education programme and expand its reach.
• Develop further resources and engaging activities or projects for group learning.
• Deliver standard level beaver ecology training to a range of age groups.
• Ensure the education programmes are up-to-date, accurate and complement the wider delivery of our mission.
• Monitor, collate and report on impact, working with the communications team to support the effective evaluation of our programme.
• Support volunteers and build capacity working with partner staff in the delivery of beaver education programmes.
• Work with the team to allocate resources ensuring education initiatives are well planned, deliver maximum value for money and remain within budget.
• Consider equality, diversity and inclusion in the approach to all education initiatives, supported with external expertise.
• Follow policies, standard operating procedures and safe working practices to ensure our work with visiting education groups complies with all relevant guidelines and legislation, including health and safety, safeguarding, copyright and GDPR.

About You

You will have the skill set to inspire people to connect with nature, support teachers, deliver talks, presentations and education sessions, while developing further opportunities within our team for learning through the subject of beavers. The successful candidate will have experience working with young audiences, preferably within a wildlife or conservation setting. You will have a good grasp of ecology and be willing to travel around the country to support learning education opportunities as well as being confident running sessions or delivering train-the-trainer sessions online.

Essential:

• A degree in a zoology, biology or conservation-related field, or a teaching/education qualification or equivalent experience in teaching across a wide range of ages and abilities, using different delivery methods including virtual delivery.
• The ability to communicate complex concepts in an innovative and engaging way to a wide (and/or young) audience.
• Good organisation skills including time management, administration, workload planning and meeting deadlines.
• A strong interest in nature, conservation and restoration and an understanding of the role beavers can play in our landscapes’ recovery.
• Working knowledge of safeguarding legislation and policies and procedures.
• Be prepared to undergo an Enhanced DBS with barred list.
• Experience in confidently using IT packages for teaching delivery, including the use of tablets, presentation software and audiovisual.

You will need to have a full valid UK driving licence and the right to work in the UK.

To apply please upload a 2pp CV and 1pp covering letter explaining their interest and suitability for the role.

About the Organisation

Join a nature restoration charity, restoring beavers to regenerate our landscapes. Beavers were once a common and influential part of the British countryside, and as such, the team wants to reconnect people to this part of our heritage. As we continue to reintroduce beavers and support their expansion across Britain, it has never been more important to help people learn to coexist with this dynamic and impactful species.

The charity strives to be diverse and inclusive and a place where we can all be ourselves and we positively welcome applications from people from a wide range of backgrounds and experiences. We are committed to equality of opportunity for all staff and encourage applications from individuals regardless of their religion, beliefs, age, gender, race, disability or sexual orientation.

You may also have experience in areas such as Education, School, Programme, Campaign, Advocacy, Education Officer, School Officer, Programme Officer, Campaign Officer, Advocacy Officer, Conservation Officer, Nature, Trainer, Teacher, Coach, Mentor, Programme Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Role

Are you eager to kick-start your career in public relations within a meaningful and impactful organisation? We are seeking a proactive and enthusiastic Junior Public Relations Officer to join our dedicated team. In this role, you will contribute to enhancing public awareness and support for our mission by assisting in the coordination and execution of various PR and media initiatives.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As an integral part of our Public Relations team, you will be the first point of contact for media enquiries, ensuring timely and appropriate responses in collaboration with national and regional PR colleagues. Your responsibilities will include maintaining accurate records of media interactions, facilitating smooth handovers of complex enquiries to senior team members, and managing relationships with our press office system suppliers. Additionally, you will support the team with financial processes, such as handling purchase orders and expenses, and assist in organising events that promote our mission and campaigns.

To excel in this position, you should possess excellent writing skills tailored to diverse audiences, effective interpersonal abilities to engage with journalists and stakeholders, and strong organisational capabilities to manage multiple tasks under tight deadlines. A proactive approach to problem-solving, coupled with a keen understanding of the media landscape, will enable you to identify and leverage opportunities that align with our marketing objectives.

This role offers a unique opportunity to contribute to meaningful projects that have a lasting impact on the community. You will work alongside a supportive and passionate team, gaining invaluable experience in public relations within the charitable sector.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

EA to CEO

London/Hybrid with 3 days a week in the office in W6 (Hammersmith)

Full time

Permanent

£30,000 - £33,000 per year based on experience

Benefits including 25 days annual leave per year plus bank holidays, pension, and free access to a gym on site

Are you a skilled administrator with office management experience and attention to detail looking for a fast-paced and versatile role within an international charity?

Charity People are delighted to be partnering with an international medical charity, to recruit an EA to CEO.

The charity provides treatment for children suffering from life threatening heart disease in developing countries and is also developing cardiac services overseas through training, building infrastructure and providing vital medical equipment.

The EA to CEO will provide support to the Chief Executive to facilitate with the smooth running of the office and the organisation. You will play a central role in the office as a key member of staff managing office systems and ensuring the quality of all central support tasks.

Key responsibilities:

• Office & Operations Management: Oversee smooth running of both physical and virtual office environments, manage suppliers and logistics, act as front-of-house, and ensure effective office systems and supplies.
• Executive Support: Provide high-level assistance to the CEO, including diary and travel management, meeting coordination, minute-taking, and liaison with donors, trustees, and key stakeholders.
• HR: Maintain staff records, support recruitment and onboarding, manage HR policies and handbooks, and ensure adherence to safeguarding, health, and safety protocols.
• General Administrative Support: Assist with financial processes including charge card administration and audits, support fundraising and overseas operations, and provide flexible support across charity functions as needed.

To be successful in this role, you will have:

• Recent relevant Office Management/PA experience
• Experience of liaising with high level stakeholders and international dignitaries
• High proficiency in IT skills in Microsoft Word, Excel and Outlook for both emails and diary management
• Experience of working as part of a team and with a flexible approach
• Excellent inter-personal and communication skills, including a professional telephone manner
• Experience of delivering work with high level of attention to detail and accuracy
• Strong organisational skills and to be able to multitask under pressure
• Previous HR experience and/or knowledge or HR processes (desirable)

The charity are looking for someone to lead the Office Management side of the role and the day-to-day operations as a priority. The EA side of the role is important, but this is not the primary focus of the role.

This is a full-time post. The core office hours for this role are Monday to Friday 9 am to 5.30pm, however a degree of flexibility is expected, as there may be times when work takes you out of these hours. The office is in Hammersmith.

If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.

How to apply

Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. Due to the urgent need to fill this role, we are reviewing CVs on a rolling basis and the interviews will take place on Monday 16 May. The closing date for CVs is 5pm Thursday 15 May.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About GMYF

GMYF is a long-established charity that works with young people across Greater Manchester to support their aspirations and create opportunities. We deliver a year-round programme of recreational and educational opportunities to young people within our stand-alone Centres as well as providing support to affiliated clubs.

GMYF opened our first youth centre in Partington in September 2022 and a second youth centre in Charlestown in July 2024. These Centres provide an ambitious and enriching curriculum for young people with a wide range of activities. We also jointly own an Outdoors Activities Centre in Cumbria – Ormside Mill. GMYF took on a management function for Norbrook Youth Centre, Wythenshaw from 1st May 2025, a previous affiliate member.

Now is a fantastic time to get involved with GMYF and support our work!

To find out more please visit our website.

Youth Activites Lead - Main Purpose of the job

To lead day to day operations providing a ‘hands-on’ management role to play & youth workers, oversight of external providers delivering activities to young people at Norbrook. Leading and implementing an enriching youth work curriculum, quality assurance and health and safety standards, providing outstanding outcomes young people. Working with external partners and attending partnership meetings.

Main Tasks and Responsibilities

Leadership and Management:

1. Provide curriculum and quality assurance framework for youth work at Norbrook,  providing a vibrant enriching offer for young people including youth voice and residential activities

2. Provide regular one-to-one support, coaching and appraisal of direct reports including Continuous Professional Development (CPD)

3. Support the centre self-evaluation process to inform GMYF Self Improvement Plan

4. Support the wider running of the charity though attendance at meetings and events

5. Complete small scale funding bids to enhance the centre youth offer   

 Health and Safety: 

1. Ensure centres meet health and safety standards/regulations including daily site checks, kitchen hygiene, risk assessments, fire drills, accident, and complaints logs

2. Provide clear guidance to centre staff and user groups on safe and compliant systems to ensure a safe, fit for purpose centre

3. Oversee all off-site trips and visits ensuring they are risk assessed, supervised, staff are briefed and staff understand their roles and responsibilities

4. Ensure a record of young people, staff and visitors on site is maintained

5. Manage a programme of Planned Preventative Maintenance (PPE) ensuring centre remains compliant with current H&S requirements e.g. PAT testing, hygiene, shutters

6. Manage centre Assets Register

7. Hold responsibility for centres’ petty cash budget subject to approved limits

8. Line manage youth work team including Youthwork Lead

Curriculum/Safeguarding/Achievements:

1. To work with the Quality Assurance officer to plan and deliver an exciting and vibrant curriculum for children and young people, ensuring the needs of SEND are met

2. Maintain and update direct reports HR files

3. Approve and oversee the work of a range of support agencies to promote the well-being of children and young people e.g. Brook, Lifeline, NHS, Social Services

4. Lead and promote positive attitudes and high standards of performance for staff teams, using de-escalation skills to resolve issues in line with established policies

5. Set high standards for children and young people’s learning which support them to feel safe, ambitious, accepted and valued

6. Ensure recording of incidents, exclusions, interventions, actions taken on-site are managed in accordance with organisation policies and processes

7. Report and record safeguarding issues/concerns to the Designated Safeguarding Lead

8. Manage the use of external visits and activities to ensure these are risk assessed, to budget and with set learning objectives

Professional and Personal Conduct:

1. Support and contribute to the overall aims of the charity carrying out all duties with full regard to the policies, procedures and high standards of GMYF

2. Ensure that personal conduct does not conflict with the professional expectations of the organisation

3. Promote positive images of the organisation to develop supportive and constructive relationships with children, young people,  parents, external partners

4. Carry out any other duties within the scope and purpose of the post as directed by the Operations Director.

Skills, Qualifications & Experience

We are looking for a qualified and experienced youth work professional with experience of line managing others.  Please see the job spec for more detailed selection criteria.

To Apply

Please send a CV and covering letter to us on the link provided, stating how your experience and skills make you suitable for the above position.  The closing date for receipt of applications is 12 Noon on Monday 19th May 2025.  Interviews will be held at Norbrook Youth Centre on Thursday 22nd May 2025.

Department: Community Fundraising

Location: hybrid – minimum one day per week at our Aldgate, London head office

Hours of work: 37.5 hours

Contract: permanent, full time

Salary: £65,000 – £68,000 per annum

Closing date: Wednesday 21st May at 11.59pm

Annual leave: 33 days (plus eight bank holidays)

Benefits

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

We are seeking a passionate and strategic Head of Community Fundraising to join our team and play a pivotal role in developing Dementia UK’s Community Fundraising strategy, providing excellent fundraising experiences and delivering high quality supporter journeys which maximise short, medium and long-term income generation for Dementia UK.

Leading the Community Fundraising team, you will play a critical role in ensuring Dementia UK can continue to expand its vital services for families affected by dementia. With a clear vision for innovation and supporter engagement, you will be responsible for driving the development and delivery of a bold and effective community fundraising strategy, aligned with wider fundraising and organisational objectives. You will deliver against agreed KPIs, ensuring that the strategies and activities directly support the broader objectives of Fundraising and Engagement, and the organisation.

You will champion high-quality supporter stewardship so that everyone has a fantastic experience with Dementia UK – and ensure team managers continually review the supporter experience so that relationships with supporters are high quality and maximise fundraising potential. You’ll work closely with the Fundraising Innovation Lead to support new product development and the continuation of ideas and minimum viable products.

As a senior leader, you will cultivate a high-performing and aspirational team culture, inspiring staff to exceed targets while providing strong leadership and professional development. Additionally, you will work across the directorate, partnering with Marketing & Communications to enhance brand visibility and supporting wider Fundraising team initiatives to drive greater influence and engagement.

To succeed, you will bring significant experience in developing and implementing successful community fundraising strategies, with a proven track record of income growth, innovation, and exceptional supporter experiences. You’ll be a collaborative leader, skilled in budget management, performance monitoring, and people development.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

At Nightingale Hammerson, we offer a warm, supportive environment, with personalised care that places residents and their families at the centre of everything we do. Our homes benefit from expert teams, on-site therapists, and a wealth of services designed to make a real difference every day.

The Role

Are you highly organised, approachable, and passionate about supporting people through important life transitions? If so, becoming our Resident Admissions Officer could be the perfect opportunity for you.

Moving into a care home is a major life decision, and the way we manage admissions is key to ensuring a smooth and reassuring journey for residents and their families. As our Resident Admissions Officer, you will be the first point of contact for many families, guiding them through the admissions process with compassion, professionalism, and great attention to detail.

You will handle enquiries, organise tours of our beautiful homes, liaise with local authorities and funding bodies, and ensure all paperwork and administrative tasks are completed accurately and sensitively. You will also work closely with our clinical teams, resident services colleagues, and external stakeholders to ensure that every new resident’s arrival is as smooth and welcoming as possible.

This is a varied and rewarding role that would suit someone with excellent communication skills, great organisational abilities, and a genuine desire to make a positive difference. While experience in a care setting is helpful, we welcome applicants from a wide range of administrative or customer-facing backgrounds who can bring empathy, efficiency, and warmth to the role.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum

What is in it for you?

• A friendly, supportive team environment

• Subsidised staff canteens

• Training and development opportunities

• 25 days (plus bank holidays) annual leave, increasing with service

• Refer-a-friend bonus scheme (T&Cs apply)

• Perkbox – access to discounts and wellbeing resources

Apply Now

If you meet the above requirements and are passionate about providing outstanding support to residents and families, we would love to hear from you! It is very important to us that, as well as meeting the job description, you can bring empathy, attention to detail, and excellent organisational skills to your work every day.

Values

We are proud to uphold our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. If you share these values, you will find a welcoming home at Nightingale Hammerson.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please note we are unable to offer sponsorship for this role.

Diversity

We celebrate diversity and are committed to building an inclusive workplace that reflects the communities and residents we serve. You will find a supportive environment where everyone is driven by the same purpose – helping people live longer, healthier, and happier lives.

Deadline extended to 9:00am on Monday 19th May 2025

As a committed, motivated, and outgoing individual, you will support sexual health education and prevention as part of the Integrated Sexual health Service (ISHS) in Hertfordshire. You will provide interventions in sexual health in outreach locations across the county. Sexual health sessions will take place in groups as well as in a 1:1 capacity, and will require you to focus on providing information about sexual health to those who are vulnerable or at risk, encouraging service users to complete a chlamydia and gonorrhoea screen, and register to the free condom scheme. 

About: All Ways Network (AWN) is a second-tier support organisation dedicated to empowering charities/not-for-profits (NFPs) that work with Muslim communities across the UK to become more fundable. We aim to enhance their capacity, sustainability, and impact through tailored support, resources, and strategic partnerships. 

Position Overview: The Funder & Engagement Officer will play a pivotal role in bridging the gap between funders and the charities we support. This position is responsible for enhancing funding awareness, establishing and nurturing strategic partnerships, and providing comprehensive support to our network of organisations. As this is a new position at AWN, we encourage applications from individuals who are confident in navigating new ground and keen to help define the role’s impact.

Key Responsibilities: 

Fundraising Support: 

• Provide personalised consultations to charities/NFPs we work with to develop and refine their grants and trusts strategies. 

• Assist charities in identifying funding opportunities and preparing compelling grant applications. 

• Organise and conduct workshops and training sessions on fundraising best practices, funder engagement, monitoring and evaluation, and grant writing. 

Relationship Building: 

• Establish and maintain strong relationships with a diverse range of grant funders 

• Facilitate strategic partnerships between member charities, infrastructure groups, and funders. 

• Represent AWN at relevant networking events, conferences, and meetings to promote the interests of our member organisations.

Resource Development: 

• Create and disseminate practical resources, toolkits, and guides to support charities. 

• Develop materials that highlight successful case studies and best practices within the sector. 

Monitoring and Evaluation: 

• Implement a robust monitoring and evaluation framework to assess the effectiveness of fundraising efforts and support provided. 

• Collect and analyse data to track progress and make informed recommendations for improvement. 

Communication and Reporting: 

• Prepare regular reports on activities, outcomes, and impacts for internal and external stakeholders. 

• Maintain clear and consistent communication with a network of service users/charities to ensure their needs are met and feedback is integrated. 

Any other duties reasonably expected within the scope of the role

Qualifications and Experience: 

• At least 3-5 years of experience in fundraising, grant management or not-for-profit management. 

• Proven track record or strong knowledge of successful grant writing and fundraising initiatives. 

• Strong understanding of the funding landscape and the unique challenges faced by charities serving Muslim communities. 

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders. 

• Demonstrated ability to develop and deliver effective training and capacity-building programs. 

• Proficiency in using digital tools for remote work and virtual collaboration. 

• Commitment to AWN’s mission and values, with a proactive and results-oriented approach. 

• Excellent written skills. 

• Comfortable in public speaking. 

• Proactive in creating and developing this role. Can confidently work independently. 

• Ideally the person should live in or the surrounding areas of London. We currently don't have an office space but we are forming a London team.

Benefits: Pension + 30 days holidays (including bank holidays and x2 days for Eid)

How to Apply: Interested candidates should submit a CV and a cover letter outlining their qualifications and experience by Monday 9th June 2025 at 5pm.

Interviews to be held in-person on w/c Monday 16th June 2025, based in a London Office. Successful candidates will be notified. 

If you have any queries about the role, salary, remote work etc, please contact us.

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

 

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home. 

We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.

Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities.  This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.

You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role. 

Job Title: Director of Finance, Operations & Compliance 

Department: Finance, Operations & Compliance 

Reports to: National Director/CEO 

Budget responsibility: Yes 

Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner) 

Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough 

About Habitat for Humanity Great Britain 

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB.  As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.

Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m. 

Job Purpose 

The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture. 

Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.

Key responsibilities include: 

• All aspects of financial strategy, planning and control. 

• Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence. 

• Support to fundraising and programmes. 

• Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Leading and managing a team of 6, including 3 direct reports. 

Key Accountabilities and Responsibilities:

Financial Strategy, Planning and Control: 

• Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.

• Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.

• Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.

• Provision of financial management and accounting services, management information, and statutory reporting. 

• Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO. 

• Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies. 

• Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements. 

• Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House. 

GB Homes Subsidiary Entity: 

• Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim. 

• Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB 

• Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements. 

Fundraising & Programmes support: 

• Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management. 

• Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements. 

• Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles.  For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements. 

• Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery. 

Risk Management and Compliance: 

• Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas. 

• Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary. 

• Be responsible for technology infrastructure, hardware and the management of outsourced support services. 

People Policies and HR Administration: 

• Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership. 

• Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment. 

Leadership & Management: 

• Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise. 

• Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets. 

• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans. 

• Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets. 

• Role model our values in line with Habitat GB’s inclusive approach to people and culture. 

Organisational Leadership: 

• Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team. 

• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence. 

• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Deputise for the National Director when required and represent HFHGB in external meetings and forums. 

Person profile: 

• Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent. 

• Expertise in charity sector compliance (FRS102) reporting requirements. 

• Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction. 

• Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment. 

• Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems). 

• Experience working in and leading teams responsible for operational and people related functions. 

• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure. 

• Significant and successful experience in senior management roles, encompassing strategic management and team leadership. 

• Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive. 

Skills and competencies: 

• You have excellent interpersonal skills and can communicate with impact across diverse audiences. 

• You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission. 

• You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills. 

• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others. 

• You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance. 

• You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership. 

• You can demonstrate business planning acumen, decision-making, and problem-solving skills. 

The role and responsibilities will be carried out in a way which reflects: 

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy. 

• A commitment to Habitat GB’s vision, mission, values and approach. 

• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. 

Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities.  This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.

You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role. 

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If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check. 

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics. 

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful. 

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.  

We are looking for a dynamic and technically skilled Head of Evaluation to design and deliver high-quality evaluation programmes that generate actionable evidence to improve youth employment outcomes in England. 

You will work closely with the Director of Impact and Evidence and Deputy Director of Evidence and Evaluation to lead a team of Evidence and Evaluation Managers.

Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.
• You will design and manage complex programmes of evidence generation to understand what works to support young people into good work. These programmes will focus on impact evaluations and so you will have an in-depth understanding of quantitative impact evaluations, especially Randomised Controlled Trials and quasi-experimental designs.
• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please visit our website.

Join our team at Freedom from Torture - proud winner at the 2023 Charity Awards for the Overall Award for Excellence.

Are you passionate about human rights and making a meaningful impact? This is an exciting opportunity to join Freedom from Torture as a key member of our Philanthropy Team, helping to drive forward our mission through corporate partnerships and high-profile events.

About the Role

As Corporate & Special Events Officer, you'll play a vital role in engaging and stewarding a portfolio of corporate supporters, ensuring exceptional relationship management and exploring opportunities for new partnerships. You'll also contribute to the delivery and sponsorship of our well-established and dynamic special events programme - an important income stream for the organisation.

Key responsibilities include:
* Managing and growing relationships with existing corporate donors
* Identifying and developing new corporate partnerships
* Supporting delivery of our special events programme and securing event sponsorship
* Providing an outstanding supporter experience across all engagement activities

About You

You'll be joining a collaborative and supportive team of five philanthropy and events professionals.

To thrive in this role, you will bring:
* Proven experience managing corporate donor portfolios and delivering excellent stewardship
* Confidence in representing an organisation externally and building relationships with both donors and internal teams
* A track record of delivering successful external events, including working with volunteers and event suppliers
* A proactive, relationship-driven approach and a genuine passion for our cause

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.

To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

Why now? After nearly five years in the role, our Head of Fundraising is moving on. Over the past two consecutive financial years, we have raised approximately £1 million – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish.

The Role: We are looking for someone with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.

Please download the attached job pack to read more. We look forward to recieving your application!

Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential

Do you have experience of delivering, producing or project managing theatre productions, music concerts, arts events and festivals? Have you previously supported students or young people in a performance-related environment?

We are looking for an Arts Production Coordinator, who will support the artsUCL Producer to expand student-led performance at the Bloomsbury Theatre and Studio, deliver the new artsUCL Fringe Festival, and foster a performance culture rooted in equality of opportunity, professional practice and inclusivity.  They will work closely with student leaders to support all aspects of student-led performances, enable effective collaboration between a number of stakeholders and play a key role in the delivery of our flagship arts events and festivals.

This is an exciting role in a unique organisation.  Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.