Service support worker jobs in barnsbury, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary:
Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in coordinating and facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, delivering impactful events, and making a real difference, this role is for you.
Main Purpose of the Role
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Facilitate in-person and online events such as Career talks, speed mentoring, mock interviews, and corporate insight days
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Secure and recruit volunteers and manage communications and logistics for our school engagement events
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Ensure events run smoothly and provide a fulfilling inclusive experience for young people
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Support the planning and delivery of mentor training sessions and assist with ongoing mentor engagement
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Maintain accurate records using CRM systems and other internal tools
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Collaborate with internal teams to ensure alignment with organisational goals
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Build and manage positive relationships with schools, speakers, and volunteers
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Gather feedback from events to support continuous improvement and reporting
Skills Required
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Excellent organisational and administrative skills.
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Strong communication and interpersonal skills.
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Experience in event planning and hosting.
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Experience in facilitating training or workshops.
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Ability to work independently and as part of a team.
Desirable Skills:
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Experience working with schools, young people, or community organisations.
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Knowledge of mentoring programmes and youth development initiatives.
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Social media or marketing skills to promote events and engage participants.
Benefits
Hybrid Working
25 days holiday plus bank holidays
Pension
The Charity
Urban Synergy is a social mobility charity on a mission to help 50,000 9-24 years increase their social mobility by 2027.
Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities.
We believe in a world where no-one’s background ever holds them back.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.
You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.
Main duties:
· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)
· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training
· Signpost or refer clients to other service providers as appropriate
· Maintain individual files on all clients and all action taken, using Advice Pro software
· Undertake appropriate training
· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training
· Arrange and facilitate workshops for service users, where applicable
· Work cooperatively with other staff and volunteers
· Produce regular updates on work for the Director / Deputy Director and the Management Committee
· Participate in supervisions, performance appraisals, file reviews, and internal meetings
· Undertake other reasonable tasks as required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
We would like someone who is passionate about supporting young people from ages 10 to 18. The person would have experience in leading detached and youth club sessions in the delivery of high-quality and exciting activities which contribute to personal and social development.
Job Purpose : To plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met.To actively engage young people in informal learning opportunitiesthat promote their physical, mental, social and emotional development.
Hours of work:35 hours per week , Monday to Friday 9.am to 5.pm (occasional weekend working) to include minimum 3 evenings per week up to 9pm
Location:East Surrey areas including Caterham, Horley, Reigate, Redhill, Merstham and Tadworth.
Salary: £26,780 - £29,974
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.Excellent training and professional development opportunities
Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date:27thJune 2025
Interview date : W/C 7thJuly2025
Location: W12 7DA
Department: Customer Services
Salary: £30,000 (Up to)
Hours: 37.5 per week
Job Type: Full time
Contract Type: Fixed Term Contract
Hammersmith & Fulham Foodbank is looking for a compassionate and proactive Client Support Worker to support our Tackling Destitution Together project, in partnership with Citizens Advice H&F.
This is an exciting opportunity to be part of a new, one-year pilot focused on addressing the factors which prevent effective early intervention in the borough and lead to high numbers of disabled people reaching crisis and destitution.
You will work directly with individuals referred by local agencies, taking time to understand their situation, identify root causes, and build personalised plans that connect them to the right support. This role involves ‘handholding’ – a flexible and responsive approach that adapts to each person’s needs to help them move towards long-term stability and independence.
You’ll be part of a small, committed project team aiming to strengthen early intervention in the borough. Your role will include working closely with referring partners, signposting to services, and contributing to data and research to help us understand what works and why.
Your experience will show a strong ability to build trust, navigate complex systems, and work in partnership with other organisations. You’ll be a clear communicator, well-organised, and motivated by making a meaningful difference in people’s lives before crisis hits.
Key Responsibilities:
- Provide one-to-one support to clients, carrying out assessments and continued casework support, connecting clients to the right services.
- Deliver practical, personalised help to prevent crisis and support long-term stability.
- Manage referrals, record casework, and track outcomes using AdvicePro.
- Build strong links with referral partners and support the wider project team.
- Follow safeguarding procedures and contribute to a safe, effective service.
What You’ll Bring:
- A good understanding of the issues and the systems affecting those at risk of poverty. We do not expect advice-level experience, and this is not an adviser role.
- Experience of working on a 121 basis with disadvantaged, vulnerable or excluded people and have knowledge of local/national advice.
- Experience of working with a variety of stakeholders, preferably within the voluntary sector, including having worked within a team of staff and volunteers.
What We’ll Offer:
- Full time hours (37.5) per week, fixed-term contract of 12 months
- Competitive salary of up to £30,000 per annum (dependent on experience)
- 33 days of annual leave
- Pension scheme
- Competitive benefits
- Opportunities for professional growth.
Application Deadline:
The closing date for applications is initially set for Monday 9th June, but depending on the number of applications received, we may bring this forward. We encourage early applications.
Further details:
Location: Based at The Hub, 75 Bloemfontein Road, London W12 7DA, with regular visits to Foodbank centres and warehouse. Open to some flexible and hybrid working by agreement.
Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
Strictly no agencies, please.
About Hammersmith and Fulham Foodbank:
We are the Hammersmith and Fulham Foodbank, an independent charity and proud member of the Trussell Trust Foodbank Network. Our mission is the prevention and relief from poverty. We provide a range of essential services, offering professional advice through our partners such as Citizens Advice H&F and Anchor Counselling. We believe in helping 'the whole person' when possible and aim to respond quickly to the needs we see around us.
REF-221748
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A great opportunity to coordinate services for adult carers experiencing mental health issues in Merton, South West London.
Jigsaw4u is a charity with a proud 27 year history in supporting mental health and wellbeing in South West London. We are seeking a support worker who shares our values and person-centred approach, and who is passionate about helping adult carers (those with caring responsibilities).
This role presents an exellent opportunity to gain experience in, and knowledge of, social support work and mental health services, and would provide a great first step for those interested in building a career in this area.
The role is 4 days (28 hours) per week. Full time (35 hours per week) may be available if required.
Role in Context
Jigsaw4u’s Carers Peer Support Service supports adult carers in the London Borough of Merton through emotional support and access to information, opportunities and practical advice.
Working alongside other VCSE peer support providers in the Borough, other carer organisations or providers of statutory carers work, the post holder will work on improving pathways and coordinating services for adult carers experiencing mental health issues, often as a direct result of caring. The post holder should have lived experience of being a carer, or of mental health challenges experienced by themselves or a close friend or family member
- Purpose of the job
Be responsible in the designated area for:
- Delivery of one-to-one and group peer support sessions designed for and by adult carers
- Collecting data and reporting on direct work delivered with adult carers
- Collaborative working with the Merton Peer Support Partnership
- Developing and enhancing relationships with strategic partners
- Maintaining and striving to improve service delivery standards and effectiveness
- Main duties
- Providing emotional and wellbeing support for carers through one-to-one, person-centred interventions
- Working flexibility to support carers aged 18 and over, who are caring for someone with mental health difficulties or experiencing mental health issues, often as a direct result of caring
- Empower and support carers to become involved in local Mental Health developments, particularly within SWLSTG
- Encourage and assist the uptake of Carers Assessments and the ability of carers and their families to assess their own needs to develop solutions and manage resources
- Assist carers in accessing opportunities for breaks from caring through activities within the partner organisations and external agencies
- Delivering time-limited, outcome-focused interventions to support personal outcomes so carers feel emotionally and practically supported
- Group-based support to address intended specific outcomes
- Encouraging access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support
- Practical support to help carers access the right services and support based on needs, preferences, and the options available
- Evaluation of interventions provided through use of Outcomes Star and other
- agreed measurement tools
- To assist the Service Manager in creating monitoring reports
- To attend professional/monitoring meetings if required
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PACT is one of the UK’s leading voluntary adoption agencies, rated Outstanding by Ofsted, and has been at the forefront of adoption services for over 60 years.
We are currently looking for Independent Social Workers based in the following areas to undertake adoption assessments:
· Milton Keynes
· Bedford
· Peterborough
· Cambridge
· North London
Caseloads are flexible and can be arranged to fit around other commitments. We can offer a competitive rate for each assignment.
You must be SWE registered and have at least three years’ post qualifying experience, preferably in adoption or fostering, and have solid assessment skills. It is also important that you are willing to travel, and that you hold your own professional indemnity and public liability insurance.
For further details and information on how to apply, please visit our website.
We look forward to hearing from you!
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK. No agencies please.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services


The client requests no contact from agencies or media sales.
Due to a recent restructure within the organisation, BVSC are seeking a Children & Young Person Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.
In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.



Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term (Until Feb 2026)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 11 June 2025
Interview date: 18 and 19 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a strategic, impact-driven Community Programmes Manager – to lead the continued growth and development of our Community Engagement Programme and our Garden Programme in alignment with our recently launched 2030 strategy.
This is a part-time role focused on strategic direction, partnership building, fundraising, and overseeing monitoring, evaluation, research, and learning (MERL) activities. The ideal candidate will be a confident leader with experience across programme strategy, community development, securing sustainable funding and amplifying user voice.
The Community Programmes Manager will work closely alongside our Community Engagement Manager to inspire local people to make a difference in their communities and influence change. This will be achieved through volunteering opportunities, user-led steering groups, and the scaling up of our advocacy initiatives. You will play a key role in ensuring that Sufra is highly effective at building community and resilience in one of London’s most disadvantaged areas.
In addition, you will oversee the strategic development and long-term sustainability of our Community Garden—a therapeutic and educational space where residents can learn about growing food, nature, and biodiversity.
We offer a wide range of employee benefits including –
• Excellent annual leave entitlement
• Pension scheme
• Employee Assistance Programme
• Death in Service benefit
• Flexible working
• Opportunities for training and professional development
Please ensure you submit your CV and Covering Letter on Charity Jobs platform and complete our Equal Opportunities Form found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £34,814 - £38,683
Job Level: 4A
Job Type: Permanent
Hours: 35 hours per week
Shifts: Term Time: Monday – Thursday & Sunday (including some evening work). School Holidays: Monday – Friday.
Accountable to: Head of Children and Family Services
Department: Children and Family Services
Location: The Hub, Finchley
Do you have experience of leading teams in delivering high quality, responsive, holistic services for neurodivergent children and young people? Perhaps you have previously worked within special educational needs settings or residential settings with young people? Do you have a natural ability to lead, motivate and influence others with initiative and enthusiasm? If so, this role may be of interest to you!
About The Hub and Short Breaks service:
For over 20 years Norwood has run a Short Break service called Unity for young people on Sundays and during school holidays. Many families have benefited from this service, and it remains popular with families and local authority commissioners. There is a waiting list of children and young people across Barnet and Herts who wish to access this provision.
That’s why as part of our recently launched strategy, we’re expanding the Short Break Service offering, to support families and young people with a variety of choice and cohort-based opportunities including after school clubs. The opening of the Hub allows the expansion of activities throughout the week, term-time, and during school holidays, evenings and weekends.
With a recent refurbishment, we can now offer a location dedicated to supporting children throughout the week. The building has outdoor space, a sensory room, kitchen, activity rooms and multipurpose spaces which allow children the opportunity to thrive in a bespoke space for them.
The Children and Family Service Department will deliver an ambitious Whole Family Centred, Strengths and Needs Based Model to empower children, young people, and their families. This expert-led coordinated approach underpinned by robust governance and outcome and impact measures will seek to ensure families with a neurodivergent or neurodevelopmentally disabled child can realise their full potential and thrive. The objectives for each team member will be clear, ensuring a meaningful and positive impact on those accessing the services, with consistency in support and communications, and the ability to access services required effectively.
About the role:
This is one of a number of new vacancies being recruited as part of a dedicated team for the further development of the Hub and Short Breaks offering to extend the reach to more children and young people throughout the week.
As the Hub and Short Breaks Operations Manager, you will be responsible for the day-to-day management of the service, plus take the lead in the growth and development of the service to maximize the reach and opportunities for young people within the community. The role will ensure the service is compliant with Ofsted, offers a varied timetable with clear criteria for each club/activity, undertakes referrals and assessments and works collaboratively with wider Norwood colleagues to flex, grow and change to meet the ever-changing needs of the community.
You will utilise your existing experience of operational, funding, budget and staff management, plus knowledge of children and young people curriculum to take ownership in shaping and driving the future of our Short Breaks provision through extensive strategic development and innovative ideas for our weekday, weekend and holiday programmes, ensuring Norwood continually responds to the wishes, aspirations and needs reflected by the young people we support to provide a meaningful, flexible and creative offering.
You will be responsible for all aspects of the management and delivery of the service including the management and recruitment of a team of permanent sessional workers, ad hoc sessional workers and volunteers. You will assess the suitability of young people to participate in the provision, design and develop choice and cohort-based sessions, whilst working within the framework of OFSTED to ensure quality and compliance.
Benefits at Norwood include:
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
- Workplace Pension Scheme: Plan for your future with confidence.
- Employee Assistance Programme: We care about your well-being.
- £300 When You Introduce a Friend: Spread the word and reap the rewards.
- Free Eye test & Eyewear allowance
- Access to ‘Blue Light’ discount scheme
- Cycle to work scheme
- Excellent career progression pathway
- Enhanced benefits coming in July 2025
Essential skills and experience:
- Ability to commit to a full-time role with flexibility, covering the shifts required
- Significant experience of working with neurodivergent children, young people and parents/carers and of facilitating an inclusive child-centred service
- Experience of working in partnership with other agencies and organisations, with awareness of the support and advice which may be offered
- Recent experience of managing contract compliance with a demonstrable knowledge of regulatory frameworks (Ofsted, CQC contract compliance etc) and how to put these into practice
- Experience of financial and budget management
- An appropriate qualification at Level 3 or equivalent
- Knowledge and understanding of the range of interventions and approaches that can be used to support disabled children and young people
- An understanding of various communication aids including Makaton, PECS, AAC etc
- Knowledge and understanding of safeguarding policies and procedures
- A team player with strong leadership skills who enjoys working with others to achieve shared goals
- Excellent communication skills with a flexible style to communicate with people in a form and manner that is consistent with their level of understanding, culture, background and preferred ways of communicating
- Excellent time management skills who can work under pressure to meet deadlines
- Flexibility, initiative and the ability to respond appropriately to child and family needs
- Excellent active listening and problem-solving skills
- Embraces change and responds positively to new opportunities
- Motivates colleagues to understand the importance of inclusion and encourage them to improve standards of inclusive practice
- Design and deliver innovative sessions to support neurodivergent young people to develop new skills in a fun environment
- Develops and maintains mutually beneficial working relationships with key delivery partners
- Experience using observation to inform assessment and planning
- Flexibility, initiative and the ability to respond appropriately to child and family needs
About Norwood:
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives.
Click here to find out more about Norwood.
Our Norwood Values and Behaviours underpin everything we do as we continue to support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives:
Here is a short Norwood video highlighting the vital work we do and the people we support.
If this opportunity interests you, please apply today and our Recruitment team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Location: Bexley
Salary: £28,255 - £29,913 per annum
Hours: 37.5 hours per week
Contract: Fixed Term Contract/Full Time
Closing Date: 2nd June 2025
Interview Date: 13th June 2025
This job description may change to reflect changing requirements of the role.
About Us
Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in. We are looking for friendly and diligent individuals to join our services and help us make a difference.
About the Service
Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.
About the Role
We are seeking Global Majority Worker to provide support and advocacy to women aged 16 years and over from the global majority and have suffered domestic and/or sexual violence, racial inequality or oppression.
You will be working as part of a multidisciplinary team and collaborating with external agencies in your work and completing outreach with faith based groups and churches to ensure our service is accessible for this marginalised group of women. In this role you will work as part of the Bexley Solace Advocacy and Support Service (SASS), providing support to high-risk survivors of domestic abuse in the borough. In addition to this, you will work in partnership with local agencies in order to provide the best support for our service users.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG and safeguarding. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary. Ideal candidates will have demonstrable experience of working with victims of domestic and/or sexual violence in a multi-agency setting and a working knowledge of the criminal and civil justice systems.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, demonstrable substantial experience in providing emotional and practical support to victims of VAWG. A relevant qualification in VAWG or significant experience is desirable but not essential.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Solace is a Disability Confident employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.
We request no contact from recruitment agencies.
Closing Date: 2nd June 2025.
The client requests no contact from agencies or media sales.
Department: Big Issue Frontline
Contract type: Fixed Term Contract
Hours: 35
Salary: £25,207 per annum
Big Issue Changing Lives CIC is looking for an Support and Outreach Assistant to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine. The core of the role is facilitating access for members of our Roma Communities to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. Where local services and resources are not available you will also support the Outreach Team with the delivery of information, guidance and some direct interventions, such as training sessions, directly.
This is self-starter role in which you’ll be responsible for connecting with potential service users within the Roma community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.
The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role, as well as your ability to speak Romanian. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting.
Your main roles and responsibilities will be:
- Undertake phone and in person outreach to introduce the Hand Up service to Roma Big Issues vendors
- Delivery of direct intervention to Roma vendors using guidance and resources provided
- Join meetings with Roma Vendors and Outreach Workers to support with action planning and provision of support and guidance
- Support with translation and interpretation within your local team to enable accessibility of the service for Roma vendors
- Support the local Hand Up Service to build current knowledge of local and national agencies that can support Roma vendors
- Support the organisation and delivery with Roma Vendors of 1-2-1 and group training sessions and drop-ins
- Ensure that your work meets service standards and targets and complete surveys with vendors as required
- Involving Roma service users in the service design and delivery as local and national opportunities arise
- Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
- Undertake any other duties as required by your manager (within reasonable expectations)
You need to be:
- Passionate about and committed to supporting those living in poverty
- Confident communicator face to face and on the phone in both Romanian and English, with ability to convey information clearly
- Able to build rapport with diverse individuals from the Roma community
- Knowledge and understanding of the challenges and inequalities that individuals from the Roma community may face in the UK
- Excellent time management and very organised, with the ability to complete tasks by agreed deadlines
- Good data entry skills
- Able to represent the organisation to other professionals and partner agencies
- Able to work with individuals in both one to one and group formats
- Able to follow guidelines and work within policies, seeking support from line manager as needed
- Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.
Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application. Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience.
The role is offered as full time and fixed term until the 31st March 2026.
Salary and Benefits offered
- Salary of £25,207 per annum.
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
- Blue Light Card benefit scheme
Workplace details
This role is based at either our Big Issue office in Finsbury Park, London, but you will be mostly be working out and about within the community.
Closing date - 08 June 2025 (23:59pm). Please note that we may interview before the role is closed so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.
REF-221620
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Recovery Worker – Supported Housing
Location: Barnet, EN5 2TH
Salary: £27,320 inclusive per annum (plus 1 contracted sleep-in a week at £78.30)
Hours: Permanent, 37.5 hours per week
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.
We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Leecroft House as a Recovery Worker.
Right now, our 24 hour Supported Housing service in Barnet is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, but we also recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Team leader within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skill set to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Respnsibilities: Please see attached JD
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement to outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Would you be interested in this opportunity? Please send your Supporting Statement outlining how you meet the criteria set out in the Job Description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ebony Horse Club is a Brixton-based charity that works with young people from low-income backgrounds, using horses as a powerful catalyst to build confidence, aspirations, and life skills.
At the heart of our mission is a commitment to breaking down barriers to access, particularly for those young people and families who are often excluded from mainstream services and opportunities. We know that isolation, socio-economic disadvantage, and lack of access to safe, welcoming community spaces are some of the most persistent challenges facing families in our area. Our work directly addresses these challenges by creating inclusive, supportive environments that over the last 30 years, has developed into a much-needed community hub.
Our stables in the heart of Lambeth is not just a place to ride horses; we are a safe space where almost 200 young people every week can build trusted relationships with adults, develop a sense of purpose, and gain vital skills through mentoring, youth work, and enrichment activities. We facilitate transformative experiences that build confidence, resilience, and life skills through riding and horse care and many of our members go on to find work in the equine or related fields through our assistance, funding and contacts in tertiary education and beyond.
We are looking for a Senior Youth Worker to join our team to help shape and deliver our services here in Brixton as we enter our 30th year. Join a fun, enthusiatic team of staff and volunteers - as well as 9 horses (and a couple of dogs). We're looking for a flexible, creative and positive person to take the lead on organising trips, creating opportunities and working directly with young people on site here in Brixton.
The role requires evening and weekend work, however we know life happens so try to offer as much flexibility as possible. However, as this is a frontline role, this is not suitable for candidates who may want to work remotely. If you have any questions ahead of application then please don't hesistate to get in touch for an informal chat.
The client requests no contact from agencies or media sales.