Service support worker jobs in harlow, essex

We're looking for a proactive, organised and customer-focused Talent Partner to join our Human Resources team located at our Head Office in Islington.

£29,784.50 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

This role supports the organisation in providing a customer-focused, accurate and proactive administration service across Recruitment, HR and Learning and Development. You'll work closely with the team to streamline and improve processes, and ensure efficient service delivery.

This is a fixed term contract from 26th August 2025 to 1st April 2026.

The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing the probation period.

This is a hybrid role with a minimum two days working in the office.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

About you:

• Organised, responsive, and customer focused
• Strong communicator with a collaborative mindset
• Detail-oriented, adaptable, and resilient under pressure
• Team Player who shares workload and learning with the team and builds a positive team culture
• Decisive and able to prioritise and manage multiple tasks
• Keen interest in HR and L&D career development

What you'll bring:

Essential:

• Experience in recruitment or Learning and Development environments
• Strong administrative and IT skills and experience
• Confident in delivering training and attending recruitment events
• Excellent communication and customer service

Desirable:

• Familiarity with iTrent and Learning Pool

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Project Active Assistant to support the delivery of Project Active; Students’ Union UCL’s programme designed to engage inactive students in sport and physical activity. Working with the Project Active Coordinator, you will deliver beginner-friendly, accessible and inclusive sport and physical activity events throughout the year including women’s-only provision, pay and play sessions and several mass participation events. You will be an enthusiastic ambassador for Project Active, supporting on the ground delivery and providing a friendly point of contact for students. This is a hands-on role where you will regularly be required to work on site and out at events throughout the year. 

We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£50,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).

Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.

Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.

The working hours for this role are 9.00 - 17.00, Monday - Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.

The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please download the job description and apply.

As an employee you will be entitled to the following range of benefits:

· Hybrid office/home based arrangement

· 27 days' annual leave (pro rata)

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life cover (if eligible)

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington.

£32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement.

What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained

* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases

* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.

* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.

* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
? Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
? Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
? An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
? The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.

What you'll bring:

Essential:
? Experience of monitoring rent accounts and managing rent arrears
? Experience of using computerised rent systems to monitor arrears and record information
? Extensive knowledge of welfare benefits ,especially housing benefit
? Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

This role goes beyond traditional HR, and will help to deliver significant systemic change within ATLEU and, through sharing our learning, for survivors of trafficking across the advice and anti-trafficking workforces. The successful candidate will strengthen ATLEU’s organisational capacity to become a lived experience advice sector employer, integrate exceptional people management and ensure that every employee is equipped to thrive in their role.

In the coming months we will be reviewing our structure to better align it with our purpose and strategy, which will include establishing a new executive and leadership team and this appointment of a People and Inclusion Manager. This is a role for anyone with at least three years of HR experience and a strong interest in taking on a new challenge in an organisation with a commitment to maintaining and strengthening its people and culture and, to build its capacity to provide employment pathways for survivors of trafficking and slavery within the advice sector.

You will work closely under the supervision of the Head of Operations to develop and deliver a People, Culture and Inclusion strategy. You will provide efficient and effective management of Human Resources (HR) services and ensure ATLEU’s values and culture are woven into all areas of our activities. This is a part-time role (up to 21 hours per week), offering opportunities for growth and development.

The People and Inclusion Manager will be responsible for leading on enhancing  a positive, energising work environment at ATLEU, enhancing staff well-being; with a specific focus on

- developing and implementing a people, culture and inclusion strategy

- ensuring that employee wellbeing is at the forefront of this strategy

- supporting the changes and HR developments needed for ATLEU to offer an inclusive and trauma-informed work environment so that we are ready and able to hire and support survivors of human trafficking within our workforce

- learning and development for the wider team and support for line managers to ensure they are equipped to support and manage their teams

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on the network's website which may help in preparing your job application.

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About Us

King’s Global Health Partnerships works with health facilities, academic institutions and governments to strengthen health systems and improve the quality of care in five countries: Somaliland, Sierra Leone, the Democratic Republic of Congo, Zambia and The Gambia. We bring together health, academic and international development expertise from King’s College London, the UK’s National Health Service (NHS) and our international partners to:  

• Educate, train and support healthcare workers
• Strengthen healthcare and training institutions
• Enhance national health policies and systems

We connect UK and African health professionals, providing training, mentoring and hands-on support; and undertake collaborative research to inform policy and practice. We also support our partners by providing access to funding, networks and development opportunities. Through these long-term partnerships and our global volunteering scheme we promote skills and knowledge exchange, and mutual learning that contribute to building a stronger health workforce and improved quality of healthcare both internationally and in the UK. KGHP is based within the School of Life Course & Population Sciences.

The School of Life Course & Population Sciences is one of five Schools that make up the Faculty of Life Sciences & Medicine at King’s College London. The School unites experts across five departments: Women and Children’s Health, Nutritional Sciences, Population Health, Ophthalmology and Twins and Genetic Epidemiology, overall covering the complexities of life course health and disease from individual cells molecular genetics to whole population level. Our research links the causes of common health problems to life’s landmark stages, treating life, disease and healthcare as a continuum. We are interdisciplinary by nature and hugely successful. 91 per cent of our research submitted to the Subjects Allied to Medicine (Pharmacy, Nutritional Sciences and Women's Health cluster) for REF was rated as world-leading or internationally excellent. We use this expertise to teach the next generation of health professionals and research scientists. Based across King’s Guy’s, St Thomas’, Waterloo and Denmark Hill campuses, our academic programme of research, teaching and clinical practice is embedded across all SLCPS departments.

About the role

We are looking for an ambitious Programme Manager with extensive experience of new business development within the non-profit sector, strong knowledge of project management tools, a belief in collaborative working, and a positive and big-picture outlook. They will play a key role in the alignment and delivery of a portfolio of strategic projects relating to our cross-cutting programme of work to strengthen postgraduate education of health workers in our partner countries.

Working in partnership with Ministries of Health, healthcare institutions, leading medical and nursing schools and other stakeholders, the postholder will support the design and management of programmes, develop funding proposals in line with our strategy and the strategic objectives of our partners, and align our work on postgraduate education of health workers across all five countries. This is a fantastic opportunity to shape an innovative and impactful health systems strengthening programme, rooted in strong local partnerships. The postholder will report to the Health Systems Strengthening Lead.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

1. Degree in relevant subject (Global Health, International Development or aligned subject) and experience of working in a low- and middle-income country setting
2. Extensive experience in managing multiple projects (including large and complex grants/contracts) throughout the full project cycle
3. Financial management and budgeting experience for complex multi-year, multi-partner projects
4. Experience of developing and reporting on MEL strategies for large and complex programmes, including developing indicators, theories of change, learning processes and undertaking analysis and evaluation of programmes
5. Experience of coordinating and managing the development of successful funding proposals
6. Experience of leading on the coordination of large programmes of work bringing multiple stakeholders, priorities, and workplans into alignment
7. Commitment to equality, diversity and inclusion, actively addressing areas of potential bias
8. Willingness to travel to all of our partner countries (Somaliland, the Gambia, Sierra Leone, Zambia and DRC)

Desirable criteria

1. Experience working collaboratively with partner organisations in low resource settings
2. Masters degree in global health or international development or other subject relevant to the post
3. Project management qualification
4. Knowledge/expertise of global health, health systems strengthening, or health workforce
5. French speaking

Legal Casework Manager (Helpline)

Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings?

We’re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years.

Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths. 

The role is flexible in terms of location, which can include home working, using Mencap’s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed. 

About the Role

As Legal Casework Manager (Helpline), you’ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you’ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes. 

Key Responsibilities

· Provide clear, accurate, and timely legal advice and casework support for families.

· Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach

· Maintain up-to-date case records and comply with quality and regulatory standards

· Support strategic litigation and advocacy efforts where appropriate

· Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers

· Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person

· Manage a team of caseworkers working across different areas of advice.

About You

We’re looking for someone:

· Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role.

· Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach

· Ability to manage a varied workload, prioritise effectively, and work independently

· Ability to travel effectively to support families at inquests, and to attend meetings

· A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations

· Strong management skills and ability to supervise, coach and mentor colleagues. 

· Experience of accurately recording client case records and use of CRM/client database system

What We Offer

· A meaningful role supporting families and delivering change in a values-driven organisation

· Supportive and collaborative team environment

· Professional supervision

· Flexible working arrangements

Please see attached the full job description for further information on the role.

 Closing date: Monday 18th August 2025

Interview date: Thursday 4th September 2025

We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

We're looking for a collaborative, analytical and detail-oriented Business Partner to join our Finance Team located at our Head Office in Islington.

£55,000.00 per annum, working 35 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We reserve the right to close the job advertisement early, so we encourage you to apply at your earliest convenience.

For a full job description, please visit our website.

This role encompasses two critical functions:

• Business Partner to Central Services - Assisting head office functions in managing their budgets.
• Financial Planning & Analysis - Supporting the Senior Manager for FP&A in overseeing the budgeting, forecasting, and business planning processes.

About you:

• Previous experience of planning and budgeting and delivery of key reports in a large organisation.
• Be capable of managing (sideways and upwards) senior individuals across multiple disciplines and have extensive, demonstrable people management experience and a clear understanding of the people implications and people agenda on the success of the business.
• Financial expertise to understand requirements, produce reports, provide financial analysis and to identify underperformance and risks.
• Confident, ability to lead, and communicate with others to influence business decisions and financial performance.
• Meticulous, accurate and attention to detail
• Experience in business modelling and financial forecasting.
• Advance skills in using Excel and to learn specific planning systems such as Bricks

What you'll bring:

Essential:

• ACA, ACCA, CIPFA, CIMA or equivalent full professional qualification.
• Ability to analyse complex financial information, identify issues, recommend solutions and express them clearly to "lay" managers.
• Ability to communicate effectively with a wide range of individuals and all levels internally and externally.
• Able to work under pressure and to tight deadlines.
• Constructive contributions and relevant recommendations to senior management to improve the performance.

Desirable:

• Experience in business partnering of FP&A

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Right now, millions of people across the UK are struggling to make ends meet. Whether it’s skipping meals, choosing between heating and rent, or facing unexpected expenses without a safety net — financial insecurity is a daily reality for far too many. At Turn2us, we’re here to change that. We support people in financial crisis to access the help they need and to build long-term financial security.

Every year, we reach millions through our practical tools like our Benefits Calculator and Grants Search, and we provide direct support through our Helpline and grant programmes. We work alongside people with lived experience of poverty to influence policy, shift public narratives, and tackle the root causes of financial insecurity.

Turn2us is serious about tackling financial insecurity both at scale and at its roots. We understand that the measurement and evaluation of our all of our work is absolutely vital to achieving this and helping people thrive. As Head of Impact and Evaluation, you will be responsible for maintaining and evolving frameworks that help all colleagues understand and enhance our impact. This role will support Team Heads and Directors in decisions about prioritising work and assessing innovations that advance our vision of financial security for all. You will also work closely with the Policy Team and external partners on research that deepens our understanding of poverty and financial insecurity, while leading a dedicated team to scale and replicate effective solutions.

We’re looking for someone who sees impact not as a back-office function but as a transformative enabler of our mission. Naturally we want you to bring deep technical expertise, but also empathy, curiosity, and the leadership skills to bring others with you. This role isn’t just about ticking boxes and meeting funder paperwork requirement. It’s about supporting innovation, making crucial decisions about where we focus our efforts, and unlocking the insights that help us deliver a more just and secure society.

We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills from a wide range of backgrounds- whether commercial, from civil society, government or education. But an ability and curiosity to learn is key, as is the confidence to acknowledge the things that you don’t know.

This is a genuinely exciting and critical role: for our staff, our partners, and most importantly, the people for whom our organisation exists. We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

Schools Development Officer
We are seeking a passionate and proactive Schools Development Officer to lead and grow outreach with schools across Barnet.

Position: Schools Development Officer
Salary: £29,500 – £31,500 pro rata (based on experience)
Location: Burnt Oak. HA8 0DT
Hours: 20 hours per week (fixed rota)
Contract: Permanent
Closing Date: We will interview candidates as they apply and reserve the right to close applications once we have made an appointment.

About the Role

This is an exciting opportunity to lead one of the organisation’s most important and fast-growing programmes – their schools outreach. You’ll design and deliver creative, engaging sessions in line with school priorities, and build strong relationships across Barnet’s education community.

From leading on curriculum-linked workshops to managing the Jack Petchey Foundation Achievement Awards, your work will directly contribute to raising aspirations and increasing youth participation across services. You’ll be supported by a dedicated team and play a vital role in delivering on the mission to increase young people’s access to opportunities.

Key responsibilities include:

• Designing and delivering programmes in line with school priorities
• Promoting the programme to schools and encouraging participation
• Building and maintaining strong partnerships with teachers and school leaders
• Tracking impact and gathering feedback to continuously improve
• Supporting sessional staff and volunteers to deliver high-quality activities
• Managing the Jack Petchey Awards programme
• Championing inclusive practice and youth voice in everything we do

About You

You’ll bring a strong commitment to young people, creative energy and the ability to work independently and collaboratively. You’ll be an excellent communicator who can build trust and enthusiasm in schools and across the wider youth sector.

You will have:

• Experience delivering face-to-face youth or education programmes
• Experience working with children and young people facing social or emotional barriers
• Strong understanding of issues affecting young people today
• Confidence managing groups and engaging with a wide range of stakeholders
• The ability to design and deliver engaging, impactful learning
• A flexible and positive attitude, with a willingness to work evenings or weekends when needed

About the Organisation

Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.

Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Other roles you may have experience of could include: Youth Engagement Officer, Schools Liaison Officer, Youth Worker, Education Coordinator, Programme Officer, Learning and Development Officer, Outreach Worker #INDNFP

Be part of something meaningful – apply now to help us grow our impact in schools and inspire more young people to reach their potential.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Greenpeace are partnering exclusively with Robertson Bell in their search for a permanent Deputy Head of Finance to join their team on a permanent basis. Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come. 

The role will involve undertaking a broad range of important duties, including taking responsibility for a key part of our organisation. This will include reporting on monthly performance, managing grants (both income and expenditure grants), preparing the annual budget, preparing the annual statutory accounts and taking responsibility for the annual audit, reporting to and liaising with our international head office, and preparing the agenda and papers for and attending trustee meetings.

The organisation:

Greenpeace are independent. They don’t accept any funding from governments, corporations or political parties – their work is funded by ordinary people. That means they are free to confront governments and corporations responsible for the destruction of the natural world and push for real change. 

They do this by investigating, documenting and exposing the causes of environmental destruction. They work to bring about change by lobbying, consumer pressure and mobilising members of the general public. And they take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future. 

The role:

• Responsibility for all aspects of the financial management of Greenpeace Environmental Trust (GET), a registered charity.
• Responsibility for the preparation of annual statutory accounts, annual report, and conducting the annual audit.
• Work with the Events team to ensure that the budgeting, financial control and management, and reporting of the Glastonbury Festival and all other festivals and events is conducted in an accurate and timely manner.
• Preparation of the annual budget and presentation to the board of trustees.
• Preparation of monthly management accounts and written finance report to trustees and other key stakeholders.
• Maintain accurate cash flow management and forecasting procedures to proactively manage all cash balances.
• Manage the grant-making process and account for all grant income received.
• Review restricted income, ensuring correct documentation is received and the restrictions are applied.
• Maintain policies and procedures ensuring compliance with all relevant legislation.
• Continually work to develop and improve the quality and usefulness of our reporting.
• Providing financial analysis, including trends and areas of opportunity or concern for budget holders and other stakeholders.
• Work with other Deputy Head of Finance and the programme co-ordinator to proactively improve all aspects of the financial management of the programme department’s activities in relation to activity funded by GET.

The successful candidate will:

• Be a qualified, or a finalist Accountant (ACCA/ACA/CIMA or other chartered accountancy qualification) or will be qualified by experience.
  • Proven experience of working in a finance function in a hands-on role.
  • Extensive technical knowledge of accounting principles and best practice, with reference to specific UK charity accounting rules and regulations.
  • Substantial experience of management accounting, budgeting, forecasting and reporting.
  • Experience of involvement in financial year-end and annual statutory audit.
  • Proven experience of delivering a business partnering-focused service and providing in-depth insight, analysis and guidance to budget-holders.
• Support and believe in the aims of Greenpeace.
• Have highly developed communication skills with credibility to operate outside the finance function up to senior management level.

The position will be based at Greenpeace’s head office a short walk away from Highbury and Islington station and requires two days attendance at the office. The closing date for applications is 10^th August with interviews taking place the week commencing 18^th August.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Are you passionate about education and eager to make a difference? Join our dynamic and mission-led team as an Educational Programme Coordinator. You’ll play a vital role in delivering high-impact tuition programmes, helping students overcome barriers and reach their potential.

If you're an organised and empathetic communicator who thrives in a fast-paced environment, this role offers the perfect blend of responsibility, variety, and purpose.

What You'll Do:

• Set up and manage tuition programmes for schools and Local Authorities and charities.
• Match tutors to students based on individual needs, availability, and subject expertise.
• Act as the main point of contact for families, tutors, school/LA staff, and link workers throughout each programme.
• Review EHCPs, student profiles, and supporting documentation to understand individual learning needs and tailor support accordingly.
• Respond to new tuition referrals and gather the information needed to plan appropriate support.
• Deliver tutor induction sessions to support onboarding and prepare tutors for their roles.
• Complete Risk Assessments prior to the start of each tuition programme.
• Share lesson feedback, gather input from stakeholders, and monitor student progress.
• Report on the impact of tuition and flag any concerns or areas for improvement.
• Attend tutor interviews and liaise with the recruitment team to fill roles.
• Troubleshoot and resolve issues throughout the day to ensure smooth programme delivery.
• Attend regular stakeholder meetings and share updates on student progress.
• Refer any safeguarding concerns to the Designated Safeguarding Lead (DSL).

We’re looking for someone who:

• Communicates clearly, empathetically, and professionally with a wide range of stakeholders.
• Builds trust and maintains strong relationships through consistent, responsive, and thoughtful communication.
• Is highly organised, with excellent attention to detail and the ability to manage multiple programmes and priorities at once.
• Stays calm and adaptable in a fast-paced environment, responding to challenges with confidence and a problem-solving mindset.
• Takes initiative to resolve day-to-day issues and improve systems and processes where needed.
• Is proficient in Google Sheets, Docs, and Gmail, and comfortable learning new digital tools.
• Has a genuine interest in education and in supporting students with diverse and complex needs.
• Has experience providing administrative or operational support to a team, ideally within an educational or youth-focused setting.
• Can work from our office in Angel, London four days a week, with the option to work remotely one day per week.
• Shares our commitment to safeguarding and promoting the welfare of children and young people.

Bonus if you have:

• Experience working with children with SEND, SEMH, and EHCPs.
• Knowledge of the UK education system.
• A background in teaching or coordination.
• Experience using tracking systems or CRMs.

Benefits
What We Offer:

• A friendly, supportive team that values growth and collaboration.
• Comprehensive training and development opportunities.
• Generous benefits package, including:
  • 26 days of annual leave (plus Bank Holidays).
  • Private health insurance with dental, physiotherapy and mental health support.
  • Discounted gym memberships
  • Enhanced parent policies.
  • Regular team socials, events, and celebrations.
  • Workplace Pension
• Salary: £24,000 - £27,500

About Us:

At Tutors Green, we believe every student deserves access to high-quality education—regardless of their background or circumstances. For over ten years, we’ve worked closely with schools and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.

We currently partner with over 100 schools and multiple Local Authorities across the UK. Our tutors support students with a wide range of needs, including those with SEND, SEMH, and EHCPs, and our team is committed to providing compassionate, impactful support where it’s needed most.

It’s an exciting time to join Tutors Green.

Demand for our services has grown rapidly, our internal team has doubled in size, and we’re working with more students, schools, and charities than ever before. As we continue to scale nationally, we’re looking for dedicated individuals to help us deliver life-changing education to the young people who need it most.

An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this for you as part of the pre-employment checks.
 

Applications close on Friday 8th August. 1st stage interviews start immediately. Final stage interviews start in the week beginning Monday 21st July in our offices in Angel. Apply early to avoid missing out.
 

As part of our recruitment process, online checks on public profiles may be conducted in line with data protection laws. We ensure all checks are fair, non-discriminatory, and free from bias based on protected characteristics. Applicants are encouraged to maintain professional online profiles.

By applying, you consent to Tutors Green storing your personal details in our secure, GDPR-compliant database. We respect your privacy and will use your information solely for recruitment purposes.