Service Support Worker Jobs in Manchester, Greater Manchester

Do you want to work with a leading advocacy charity organisation supporting those in need?   

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?  

Are you keen to make a difference to people who want to be heard?  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for an Advocate to join our team covering Manchester.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. As this is a 6-month FTC the successful candidate, if not already an Advocate, will not be enrolled on the level 3 Independent Advocacy Practice qualification. 

Benefits:

• 28 days annual leave plus bank holidays, pro-rata 

• 5% employer pension & 3% employee contribution 

• Salary sacrifice pension scheme 

• Separate Life Assurance Cover 

• Staff discount scheme including retail discounts, entertainment, holidays etc 

• Discounted Gym Membership; Employee Assistance programme 

• Supportive working environment fostering a good work/life balance 

• Support with continuous professional development 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply 

To apply for this role please sign up for a recruitment account on our webpage. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Important Dates: 

Closing date for applications; midnight on 10 May 2024. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

We look forward to hearing from you. 

NB:  

• If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.  

Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. We work across three continents and within multiple sectors with many organisations.

We are looking for an experienced Business Development and Advisory Manager to join our committed team, who will hit the ground running.

Key tasks and responsibilities:

• You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to generate funding and drive impact. This includes taking the lead in developing project proposals for clients.

• You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.

• You will project manage all client projects from start to finish.

The role is diverse with opportunities to generate new funding to drive impact, project manage and implement training and activity with a variety of businesses, and to try out new ideas. You will work remotely, but in close cooperation with the Head of Business Development, and rest of our growing team across the world. 

Who you are:

• An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience).

• The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals.

• Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals.

• An excellent trainer, with experience of delivering training to businesses.

• A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those.

• A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour.

• An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events.

• A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders.

• Someone with a good eye for detail, whilst retaining sight of the bigger picture.

What we can offer you

• A permanent contract (0.8 FTE or full-time).

• A competitive salary (salary band £39,861 - £51,248 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits.

• Being part of a growing, innovative, and exciting not for profit organisation.

• A friendly global team which is passionate about and committed to fair work, ethical recruitment and systemic change.

• Flexible and family-friendly working arrangements.

• Working remotely (UK-based), with regular online meetings and social team gatherings and in-person meetings as required.

Details: Applications will be reviewed on a rolling basis | Closing date: Sunday 05/05/2024 | Interviews: Thurs 09/05/2024 | Starting date: ASAP

To apply, please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Business Development and Advisory Manager’ in the subject line.

Job Title – Registered Manager - West Midlands

Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.

Hours - 35 Hours per Week

Contract - Permanent

Location – Homebased - working with our team across West Midlands.   Occasional travel will  be required.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 12th May 2024.

Interview Date: Monday 27th May 2024  (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.  TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

The Richmond & Hounslow Methodist Circuit is looking for a reliable and committed individual to support the life and work of our group of churches in SW London. They will play a crucial role in ensuring the proper organisation and management of our finances to enable our mission.

Key responsibilities:

• overseeing the Circuit’s day to day financial management
• supervising payroll and staff expenses
• financial reporting
• working with our accountants to produce annual accounts
• helping the Circuit to plan for the future
• advising on all financial matters

Benefits:

• £12,376 per annum based on 14 hours a week (£17.00 per hour; equivalent to £33,592 pa full-time)
• pension contribution of 6%
• working from home, with occasional in-person meetings
• flexible working
• 30 days a year annual leave (f/t equivalent, including bank holidays)
• annual leave increases with long service
• opportunity for additional hours, by mutual agreement
• supportive staff team
• helping local communities thrive and serve those in need

For more details, please see the detailed job and person specification, and the terms & conditions.

This is a new role for the Circuit, replacing a volunteer. In designing the position, the Circuit has aimed for maximum flexibility to secure the best candidate for the role. Initially, the person will need physically to attend some meetings to familiarise themselves with the Circuit's operations and ensure a smooth hand-over. For the right person, though, there will be considerable flexibility about how the duties are fulfilled in the longer-term. It is specifically expected that the role will allow for flexible scheduling to accommodate other responsibilities, including caring.

The Richmond & Hounslow Circuit comprises seven churches in southwest London. As with all Methodist circuits, these churches function autonomously yet collaborate closely in their ministry and mission efforts. The Circuit oversees joint resources, including staff and property. Presently, it employs four full-time ordained ministers, one full-time lay pastor, and a part-time administrator. As a part of the Methodist Church, its mission is “to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission”. To fulfil this mission, the Circuit fosters a broad spectrum of ministry within its congregations, focusing on worship but also engaging in outreach to the homeless, asylum seekers, new parents, and various other groups. Joining a welcoming team, the successul applicant will be a crucial part of an organisation committed to serving Christ and the community.

Closing date for applications: 10 May, 2024 (to begin work as soon as possible)*

* Please note that we will offer interviews earlier than the closing date for suitable applicants, so we strongly encourage you to apply as soon as possible, if interested.

The successful applicant will have the right to live and work in the UK. Although this post is home-based, the Officer will need routinely to attend meetings in London. Owing to the nature of the employment, we are unable to offer support in obtaining a working visa.

We're Hiring! Green Space for Health Programme Director (Maternity Cover)

This is an exciting senior role for an environmentally committed leader to cover maternity leave. We are looking for someone who can take strategic oversight of our Green Space for Health programme and provide effective management of the project and its staff.

• Home-based with monthly travel to Oxford (expenses covered)
•  Full time (37.5 hours per week)
• Salary: £42,230 per annum (plus contributory pension)
• Fixed term for 8 months (with potential to extend to 12 months subject to funding)
• Apply by midnight 19th May 2024, interviews will take place w/c 3rd June

About the role

This is an exciting senior role for an environmentally committed leader to cover maternity leave. We are looking for someone who can take strategic oversight of our Green Space for Health programme and provide effective management of the project and its staff.

Our Green Space for Health programme helps to realise the value of green space for physical and mental health, both at healthcare sites and in the wider community. Our flagship project, the NHS Forest, promotes tree planting and woodland creation at NHS sites, supporting and encouraging sites to plant and maintain trees through offering free trees and advice. We support NHS sites to develop their greenspace for the benefits of patients, health staff and communities, while improving biodiversity and combatting climate change. We do this by encouraging green space enhancements such as meadow areas, vegetable growing, orchards and therapeutic gardens, as well as supporting the delivery of nature-based interventions for health.

The Green Space for Health Director will oversee the development of the NHS Forest and other Green Space for Health projects, delivering the programme strategy. This will include managing the Green Space for Health team, overseeing the delivery of our funded projects including budget management, coordinating reports to funders and trustees, and taking a strategic lead on the development and funding of the Green Space for Health programme in consultation with other stakeholders. See the full roles and responsibilities below.

The Green Space for Health Director will deliver our programme strategy through fulfilling the following responsibilities:

• Provide line management for the Green Space for Health Team’s 5 staff members. This will include one-to-one meetings, appraisals and regular team meetings.
• Oversee the delivery of the Green Space for Health funded projects, including NHS Forest tree planting projects and our Nature Recovery Ranger programme.
• Raise income for, monitor and oversee the programme budget in consultation with CSH’s fundraising and finance team.
• Coordinate reporting on the programme, including liaising with funders and producing reports for funders and for CSH’s board of trustees.
• Oversee the development and delivery of Green Space for Health training course, working with Green Space for Health staff and with administrative and strategic support from CSH’s education team.
• Work with the team to coordinate the NHS Forest Advisory Group.
• Build partnerships that will further the development of the programme and contribute to fundraising in line with the programme objectives.
• Act as a spokesperson for the programme, including making presentations, responding to media requests and participating in relevant national policy fora, including for the purposes of wider policy development.
• Be an active member of CSH’s senior management team, helping to develop CSH as an organisation, including strategy, employment and oversight.

For more information, please see the full job description and person specification attached or visit our website. 

Closing date: 19th May 2024
Interviews: w/c 3rd June 2024

Community Centre Assistant

Temporary

Part time hours - evenings

To start as soon as possible

£12.10 per hour

Our client

Morgan Hunt is working with a large Housing Association to recruit a temporary Community Centre Assistant for one of their award winning, health and wellbeing hubs locations in Old Trafford. The hub offers a wide range of facilities, community activities and services as well as 81 beautiful extra care apartments. The focus is on the local community and the people within it, where people can come to meet, eat, celebrate, collaborate, learn, and grow. A temporary need has arisen for Community Centre Assistant for a period of up to 2 months initially on a part time basis (4pm - 8pm), Monday to Friday.

The role - Community Centre Assistant

As a Community Centre Assistant, you will;

• Provide operational support to the day to day running of the community centre, including health and safety and customer support.
• You will provide a professional inclusive and customer focused service to the users of the community centre.
• Ensure centres are set up correctly in advance of bookings.
• Make sure the centre is clean and well-presented.
• Ensure hirers clear away at the end of a booking and leave the room ready for next user.
• Where relevant maintain schedules and records of building maintenance, reporting maintenance or repairs issues to the relevant team.
• Carry out health and safety checks and maintain appropriate records.
• Take responsibility for opening and closing the building when directed including evenings and weekends as required.
• Inspect community centres in accordance with procedures, maintain all associated registers and records and ensure all actions identified are rectified.
• Work collaboratively with internal colleagues and teams, residents, and user groups to ensure effective, efficient and customer focused delivery of services relating to the centres.
• Ensure accurate and up to date records are kept using appropriate systems.

The candidate;

• Able to demonstrate experience of delivering customer focused services in a demanding, public facing environment.
• Highly organised, able to prioritise and manage a demanding workload.
• Good communication skills.
• Great customer service skills.
• A basic DBS is required for this role.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Due to service development, we have a fantastic opportunity for dedicated and enthusiastic Senior Supervising Keyworkers to join Barnardo's as part of the Greater Manchester Keyworking Service for Children and Young People (CYP) with Learning Disability and/or Autism. 

The keyworker role has 2 main functions:

1. Supporting children and young people with learning disabilities and young autistic people within their home or the setting where the child or young person is living or staying. Providing 1:1 support for the child or young person, and family. co-ordinating links with peers, community networks and other services, to secure the most appropriate provision to meet need now and in the future. The service tries to prevent avoidable admissions to hospital.

2. Understanding from the child or young person and their family experience, what supports a good family life and what gets in the way. This information will be shared in reports and at strategic meetings.. We currently have 4 full time posts available on a permanent contract. Would you like the chance to provide support to keyworkers?

The service covers Greater Manchester and the service is split into 5 teams. Each team has a team manager that you will directly report to and work closely with.  The team offices are in Rochdale, Stockport, Salford, Manchester and Bolton.  As a Senior Supervising Keyworker, you will have knowledge, experience, passion, commitment and confidence to line manage and provide guidance to the team of keyworkers supporting CYP and families. This experience may have been gained in education, NHS services or social care roles through Statutory, Voluntary, Community, Social Enterprise or other providers. You will be part of the on-call rota system providing out of hours guidance, this averages one week in every 10 - 12 weeks for which there is an on-call payment.

The role provides lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer, and you will be supported by the management team within the service. 

Are you ready to make a positive difference? Do you have the following?  If so we look forward to receiving your application:

• Significant skills, knowledge and experience of supporting individuals with Learning Disability/Autism
• The ability to confidently present information to a range of people.
• Excellent team working skills. You will work as part of a team that covers Greater Manchester with your own primary team and base.
• Significant safeguarding knowledge and experience enabling referrals and escalations to be made and followed through to conclusion.
• Excellent recording skills and knowledge.
• Experience of line management/supervising others.
• A car available for work.

Within Barnardo's, the job title for this role is Project Worker 3. This will appear on the job description.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification/ Job Description ensuring the above requirements are evidenced with examples in your application. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Here are the top four things to be excited about:

• Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
• A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
• A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
• Take on a leadership role within THET, contributing towards the strategic direction of the organisation.

What is expected of you in the first six months?

• You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
• This includes running the grants selection, award, contracting and onboarding process
• You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
• You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.

MAIN RESPONSIBILITIES

Programme Management

• Coordinate staff and implementing partners to ensure the timely completion of deliverables.
• Quality assure the application of THET’s grant management processes by other team members.
• Ensure compliance with donor/country agreements, regulations and requirements.
• Identify, track and manage programmatic risk.
• Ensure effective communication with partners, donors and other stakeholders.
• Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
• Oversee the quarterly reporting process to donors.
• Coordinate and support workstream leads within the project.

Programme quality and design

• Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
• Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
• Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
• Contribute to the delivery of capacity development interventions for grant holders and THET staff.

Monitoring and Evaluation

• With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
• Lead the quarterly and annual reporting and analysis review process with institutional donors.
• Write project reports and programme reviews, and coordination of donor reporting as appropriate.
• Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
• Coordinate visits to project implementation sites for monitoring and audit purposes.
• Facilitate learning and sharing of good practices across programmes and the wider organisation.

Team Support and Line Management

• Line manage members of the Programmes Team (1-2 Programmes Coordinators).
• Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
• Lead the induction process for new Programmes Team members and other THET staff when required.
• Work with colleagues from across the team to identify areas for improvement and strengthening.

Miscellaneous

• Attend and present THET’s work at UK and international events, including the THET annual conference.
• Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
• Contribute to the strategic direction of THET and play a leadership role in the Programmes Team

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.

This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.

This post is UK based and you will require current and valid permission to work in the UK.

Caseworker

Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.

This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.

This will be a fixed term contract till 31 July 2024.

​

​Role Overview:

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For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.

The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.

​

​Key Responsibilities:

​

• Work with partners to identify and engage veterans with the CFO Programme.
• Undertake needs assessments with each veteran and jointly develop their support plan.
• Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
• Work with the veteran to secure employment.
• Optimise the delivery of activities which are separately billed as part of CFO Programme.
• Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
• Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.

​

​Essential Competencies:

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• Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
• Highly motivated and independent, capable of working remotely from their line manager.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
• Experience of working with others as part of a multi-disciplinary team.
• Excellent communication, organisation and IT/CRM skills.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.

​

Security Clearance

​

The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.

​

If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.

​

Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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Safeguarding and Quality Practice Advisor

Permanent

35 hours per week

£38,390.76 per annum (plus allowances)

28 Days annual leave, plus bank holidays

Homebased

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children every step of the way.

This role sits within our Youth Impact Domain, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practices to support our work in our services nationwide. As well as this, you will design, deliver and evaluate high-quality safeguarding and practice training to support and develop our direct practice colleagues.

We are currently looking for someone with a wealth of safeguarding experience and confidence in training delivery to join our dynamic, ambitious team.

A key part of this role will be your ability to:

-Provide safeguarding advice, guidance and instruction

-Design, development, review and delivery of safeguarding-related training across the organisation.

-The delivery of quality practice-related activity within the Youth Impact domain.

-Contribute to relevant cross-organisational groups, such as policy development.

-Manage internal audits, case file reviews, internal fact-finding, and leading learning reviews of safeguarding and quality practice-related matters.

In order to be successful in this role, you must have:

-SW England registered social worker or substantial safeguarding experience

-Relevant service improvement/ quality practice experience

-Experience in designing and delivering online training and learning resources

-An Ability to work alongside colleagues in a supportive way and assume the role of a critical friend, providing a challenge.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to change laws and policies to make children's lives happier and safer.

Every day, we're changing the lives of children in this country for the better - and with your help, tomorrow, we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including disclosing criminal records and vetting checks. We ensure that we have various policies and procedures that promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain must complete an “Employment history_template” document before the interview. The candidate should load the fully completed document when uploading your CV.

The closing date for applications is 20th of May. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 13th May onwards.

Interviews will be held on the week commencing 3rd of June.

Counsellor

This is an exciting opportunity for an experienced counsellor to join the Emotional Support Team in Cornwall. If a 35-hour role is not for you, a blend of part time hours as well as flexible working is available. This can be discussed further at interview.

Position: S11168 Stroke Association - Emotional Support Coordinator/Counsellor

Location: Home-based West Cornwall, with frequent travel across Cornwall required as part of this role (May include team meetings or other work-related meetings)

Hours: Full or part-time hours, 2 x 18 hours per week positions or 1x 35 hours per week position

Salary: Circa £29,900 per annum, pro rata

Contract: This is a fixed-term contract until 31 March 2026. We currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: week commencing 3 June 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The project funded by the Elwyn Thomas Memorial Fund will deliver an Emotional Support Service as well as through collaborative community working, will result in valuable assets for the community. In the shape of self-sustaining peer and volunteer led support through groups, partnerships and activities.

Reporting to the Emotional Support Service Manager, the team will deliver a professional counselling service to stroke survivors, carers and relatives.  Counselling sessions are designed to help clients to develop emotional resilience, readjust to life after stroke and prepare to reintegrate into community life.

Key responsibilities will include:

· Providing one to one counselling to stroke survivors, carers and relatives including those with communication or cognitive difficulties

· Providing counselling sessions in person, on-line or by telephone, throughout Cornwall

· Assessing the appropriateness of counselling for service users by providing emotional needs assessment sessions as well as using appropriate screening/evaluation tools (e.g. PHQ and GAD)

· Managing risk and safeguarding issues in accordance with appropriate legal, ethical and organisational requirements.

About You

You will have:

· An advanced diploma in integrative, humanistic or person-centred counselling/psychotherapy; for example, BACP recognised course or equivalent (i.e. 450 hours skills and theory, 100 hours of supervised practice, 20 hours of personal therapy)

· A minimum of 1 year post qualification supervised clinical practice

· BACP registration (or equivalent) and actively working towards accreditation

· Experience of delivering short-term counselling

· Experience of working with people with cognitive impairment

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. You must live in the West area of Cornwall to fulfil this travel requirement.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Counsellor, Counselling, Psychotherapy, BAC, Stroke Support, Stroke Counsellor, Medical Counsellor, Physical Counsellor, Disability Counsellor, Care, Care and Support, Social Care, Stroke Care, Emotional Support, Aftercare, Rehabilitation.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A fantastic opportunity has arisen for a Regional Casework Coordinator to join the Northwest Region at SSAFA, the Armed Forces charity.

You will be part of the regional office team who are the first point of contact to all beneficiaries into the Regional Office. You will be assisting with sometimes complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary, either by beginning a casework referral, referring to another service within SSAFA or making an external referral to organisations better able to offer support. You will also have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. At all times you will adhere to the safeguarding, confidentiality, and data-protection policies, including escalation to emergency services for clients where there are immediate areas of concern.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the office, working closely with the Regional Casework Manager and Regional Operations Manager.

The post is home-based, but you may have to travel occasionally around the Northwest Region of England.

About the team

In this new role you will be working closely with volunteers from the six SSAFA branches in the Northwest, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include a Casework Manager and a Regional Operational Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

 Closing date: Midnight on 6 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: 13 May 2024

Job Title – Registered Manager - West Midlands

Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.

Hours - 35 Hours per Week

Contract - Permanent

Location – Homebased - working with our team across West Midlands.   Occasional travel will  be required.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 12th May 2024.

Interview Date: Monday 27th May 2024  (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.  TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Administration and Systems Manager 

£35k p.a. 

Location: initially remote working but to be hybrid based in W/NW/SW London.

We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18.  We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.

About Help

Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.

This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client. 

The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.

About the job

The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.

Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20. 

We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.

Key responsibilities

Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.

Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities. 
Systems management.

Managing the impacts and interactions between processes and systems which can be complex and far reaching. 

Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.  
Information review, reporting and continuous improvement.

Create, review and report on operational data and use this information to solve potential problems or strengthen business performance. 

Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date. 

Stakeholder management

Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.

Quality of service 

Ensure all queries and contacts are dealt with professionally, accurately and promptly. 

Manage all aspects of the administrative tasks and process required.

The Candidate

Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.  

Skills:

· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.

· Interpersonal, line management, coaching, and verbal and written communication skills.

· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.

· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous. 

About you:

· Self-motivated and able to work on your own initiative.

· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.

· Excellent attention to detail, thorough and accurate. 

· Proven track-record in high quality customer service skills, confident on the telephone.

· Quick to learn new systems and proficient with technology.