Service support worker jobs in oval, greater london

Head of Listen to Families (London)

Be the voice that drives change. Be the bridge between families and prison healthcare.
For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve—for prisoners, families, the NHS, and the criminal justice system as a whole.

That’s where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we’ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons.

The Role: Champion Lived Experience, Drive Real Change

We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to.

You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare.

At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage.

What We’re Looking For

We need a strategic thinker, a powerful communicator, and a fearless advocate. You’ll have:

• Experience leading service user involvement or public voice programmes.
• A deep understanding of the criminal justice system, prison healthcare, or both.
• The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes.
• Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary.
• We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself.

Why This Role Matters

This is more than just a job—it’s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you.

Join us. Be the voice that makes a difference. Apply today.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

You may also have experience in the following: Director of Family Engagement and Advocacy, Family and Carer Liaison Manager, Head of Family Involvement in Prison Healthcare, Family Voice and Support Programme Lead, Senior Manager, Prison Family Services, Director of Prison Healthcare Advocacy, Family and Justice Liaison Director, Lead Advocate for Families in Prison Healthcare, Prison Healthcare Family Relations Manager, Strategic Lead for Family Engagement in Criminal Justice, ETC.

REF-220 962

Job Outline:

CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.

The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.

Key responsibilities:

Finance

· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.

· Save copies of the Approval Max pdf’s in the Purchase folder.

· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.

· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.

· Update Salesforce to reflect processed sales invoices.

· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures

· Banking of cheques received.

· Perform credit control duties according to the financial procedures manual.

· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.

· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.

· Maintain the Local Authority Finance contacts spreadsheet.

· Assist the Finance Manager with the maintenance of the charity asset register.

· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.

· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).

· Be the key contact for any finance queries.

· Provision of management information and reports as required.

· Any other duties as required in support of the role.

Human Resources

• Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
• Arranging recruitment interviews.
• Sending out welcome emails to new starters.
• Assisting with organising training including group training sessions.
• Assisting with staff surveys and organising social events.

 

Other duties commensurate with the role as required by CFAB.

Person specification: (Skills, Abilities, Knowledge and Experience)

Essential:

· Have exceptional written and verbal communication skills.

· Be confident with IT – in particular Excel, Word and Outlook.

· Be personable and confident dealing with a variety of people.

· Be able to prioritise and manage a demanding workload with attention to detail.

· Have the ability to be flexible and also be a team player.

Person Attributes:

Essential:

· Highly organised with excellent attention to detail.

· Good levels of patience and a methodical nature.

· An understanding of the need for confidentiality.

· Showcase impeccable judgement.

· A willingness to be involved in wider team initiatives such as fundraising events.

· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.

 

Qualifications:

Essential:

· Be educated to A Level/AAT Level 3 or have significant relevant working experience.

Desirable:

· Technical knowledge of an Accounting software (Quickbooks, Approval Max).

· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.

· Familiarity with Salesforce.

 

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act

2. Participation in evening and/or weekend events, networking and meetings

This job description is a non-contractual document and may be changed at any time by CFAB.  All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partner.

• Location: Remote

Salary: £38,000-£42,000
Contract Type: Permanent
 
About Police Care UK
 
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
 
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
 
Who We’re Looking For:
 
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
 
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
 
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
 
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
 
Main Responsibilities:

• Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
• Research and identify new funding opportunities from trusts, foundations, and statutory sources.
• Write compelling, tailored funding proposals, applications, and reports.
• Work closely with finance and clinical teams to monitor and report on grant expenditure.
• Organise meetings, presentations, and site visits to engage and inspire funders.
• Provide timely updates, reports, and impact statements to funders.
• Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
• Plan and deliver an effective legacy marketing strategy.
• Champion Police Care UK and the support it provides to our police, their families and the wider police service.

 
Experience:
 

• Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
• Experience of raising substantial fundraising income and achieving performance targets.
• Building and nurturing relationships with grant-making bodies.
• Setting and achieving ambitious income targets from major donors.
• Experience or understanding of effective legacy marketing and administration processes.
• Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
• Working effectively with a wide range of internal and external stakeholders.
• Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
• Managing multiple deadlines and working under pressure.

 
Knowledge:

• Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
• Understanding of financial budgeting and grant compliance.
• The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
• Proficiency in fundraising databases and Microsoft Office.

Skills:

• Exceptional communication skills.
• Strong research skills to identify new funding opportunities.
• Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
• Analyse donor trends and provide insights to enhance major donor fundraising strategies.
• Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
• Strong relationship-building skills with funders and internal stakeholders.
• Ability to craft persuasive funding applications.

 
Additional:

• Pro-active and highly self-motivated.
• The ability to change and adapt to changing needs and circumstances.
• Ability to work collaboratively and to support a skill sharing agenda.
• An empathy with the police service and the welfare needs of police officers and their families.

Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
 
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
 
Limitations
 
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
 
Equal Opportunities Policy
 
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
 
REF-221397

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline: Wednesday 30 April, 9am
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

We're looking for an imaginative, resourceful, and resilient Developments Officer to join our Business Development team, located at our Head Office in Islington.

£30,000.00 - £40,000.00 per annum depending on experience, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead supports thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives by providing tailor-made support, care and accommodation services. To support this we are seeking a highly motivated individual to work within Business Development Directorate. The principal objectives of the role will be to:

Focus on the development of a new offer for Look Ahead's homelessness directorate

Play a vital role as Look Ahead seeks to deliver ambitious growth targets and new services of the highest quality by supporting with proposal development and, where needed, tendering.

The postholder will be expected to work closely with other members of the wider Business Development Directorate, operational colleagues and central service teams to support delivery of annual growth targets circa £4-5M (reviewed annually).

This is a hybrid role with a minimum of two days in the office or services.

This role is also available on a 6-month trial secondment for internal applicants.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

What you'll bring:

Essential:

• Eligible to live and work in the UK
• Excellent writing skills including the ability to critically research and analyse relevant information and to be able to write compelling and persuasive reports
• Business development experience including completing tender documentation
• Able to write clearly and persuasively and articulate innovative ideas
• Proficient knowledge of Microsoft Office, word, excel, PowerPoint
• Numerate
• Able to work flexibly, including assisting other staff in the Business Development Team with their work when priorities dictate.

Desirable:

• Specific knowledge of learning disabilities mental health, and complex needs would be a distinct advantage
• Experience of new models of care in the homelessness sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Role

Are you passionate about supporting our clients on their journey to recovery in Tower Hamlets?

Join our dynamic and supportive team as a Deputy Manager in the Rough Sleeping Team, where you will play a pivotal role in tackling homelessness and supporting people who are experiencing rough sleeping to rebuild their lives. This is a unique opportunity to work with a forward-thinking local authority and a committed group of partners to bring about meaningful change in one of London’s most diverse and vibrant boroughs.

THSORT’s structure compromises of a Service Manager, 2 Deputy Managers, 6 Outreach Workers (some with specialist lead roles), 2 Navigators, Complex Needs Worker and an Information and Referrals worker. We support people who are rough sleeping and/or living on the streets of Tower Hamlets borough.

Your duties

As a Deputy Manager, you will be responsible for line-managing a dedicated team of outreach workers and navigators, ensuring they deliver high-quality services to individuals experiencing rough sleeping. Your leadership will be vital in driving operational effectiveness and supporting the team to engage with people who need help most.

You will work closely with local authority partners, statutory and voluntary services, and key stakeholders to ensure an integrated, person-centred approach to tackling rough sleeping. You will also contribute to the development and delivery of service strategies, bringing your expertise to enhance the partnership working ethos that is key to Tower Hamlets’ approach.

Your role will be essential in providing strategic oversight, offering guidance, and ensuring that your team operates in a safe, effective, and compassionate manner.

Work hours are Monday – Friday, 9am – 5pm (Flexibility might be required at times to work outside these hours)

About you

This exciting role will suit someone with experience of communicating, liaising and negotiating with internal and external stakeholders, we encourage you to apply if you have below skills and abilities:

• Experience of line managing and motivating a frontline team, outreach, or related service.
• An understanding of rough sleeping and experience in partnership working, with the ability to engage with multiple stakeholders and community partners.
• Excellent communication, problem-solving, and organisational skills.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

Desirable, but not essential:

• Full UK Driver’s License

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Closing date: 10 am on 7th May 2025

Interview and assessments on: 19th May 2025

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

We are looking for a brilliant Senior Creative to join our marketing and comms team for a 12-month fixed-term contract. You will be familiar with creating high quality printed and digital communications that inspire, motivate and meet the needs of the audience. 

About Us

The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.  We ensure The Royal Marsden’s nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. 

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

About the role 

The focus of this role is to create and develop engaging marketing materials, from concept to delivery. You will be organised and manage your own workflow effectively delivering to required deadlines. 

• Play an integral part in the design process from conceptualising ideas to final development

• Collaborate with the marketing, PR, digital and Charity colleagues to create engaging designs

• Provide strategic brand guidance and creative direction across the organisation 

• Run design clinics and share insights and on best practice 

• Line managing the Charity Designer 

• Reporting to the Creative Manager 

The Creative Team  

Working for us offers you a challenging and rewarding role, as well as the chance to really improve the lives of those living with cancer.

The Creative team is a fun, friendly and high performing. It consists of designers and videographers working across the Charity, Trust and Private Care. The three dedicated Charity creative roles that work on a variety of Charity projects for multiple audiences, for example supporters, high-value donors, patients and staff.

What we offer:

• Hybrid working between home and Chelsea, London with occasional travel to Sutton.
• 22.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave (full time entitlement)
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

The closing date for applications is 12 May at 11.59pm. Please note only successful candidates will be contacted. 

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Descrption

Ambitious, professional, committed and friendly.  That describes us.  If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.

We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year.  At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone.  To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.

We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector.  As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.

It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place. 

We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.

Interviews will be held on the 14th May 2025

About the role
As Head of Communications and Marketing you will lead the communications team to deliver a high-impact strategy to promote the work of the Foundation. You will manage the continuous evolution of the Foundation’s profile and brand, coordinating and delivering compelling content for a range of audiences across all channels. You’ll work closely with senior leadership to align the Foundation’s goals to the work of the team to support the delivery of our mission to empower women to start, grow and sustain successful businesses. For full information on this role, please download the job pack.

What the Foundation can offer you
A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.
A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing.

About the Foundation 
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported 300,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.

Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 282
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Working hours: 37.5 Hours Monday - Friday
Rate of pay: £26,000 - £27,000 per annum

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About the role

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide support and advocacy services to clients experiencing domestic abuse
• To ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To maintain and enhance service delivery standards and effectiveness.
• To support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• To collate and obtain feedback regarding the effectiveness of the service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 30th May 2025 at 5pm.
Interviews will be held on a rolling basis.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

We're looking for a kind, compassionate and resilient Corporate Partnerships Lead to join our Fundraising Team at our Head Office in Islington.

£60,000.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is an exciting opportunity for a highly experienced Corporate Partnerships Lead to join Look Ahead, a charitable housing association supporting around 4,000 people across London and the South East with various needs, including homelessness, mental health, learning disabilities, domestic abuse, and care leavers.

You will be experienced in establishing programmes, working independently and establishing corporate partnerships in charitable or non-profit organisations that do not necessarily have registered charity status.

Open to part-time and flexible working options, including freelancer options.

This is a one year fixed term contract.

What you'll do:

1. Partnership Development:
* Lead on the development of a new corporate partnerships programme for Look Ahead - researching, identifying, approaching, securing and activating a pipeline of new corporate partners
* Develop tailored proposals and partnership opportunities that align with Look Ahead's mission, vision, values and strategic objectives and meet needs of our services and people we support
* Work closely with Operations to identify corporate opportunities (e.g. to secure corporate funding for activity in a particular service, customer group or geographic location) and match and maximise potential corporate donors.

2. Partnership Management:
* Develop and implement partnership strategies that drive financial, in-kind and employee support (e.g. through challenge/community fundraising events) in support of Look Ahead's work
* Build, steward and nurture long-term, mutually beneficial relationships with key corporate stakeholders, through a stewardship approach
* Lead the management of existing corporate partnerships, ensuring clear communication, tracking of deliverables, and maintaining a positive relationship with all stakeholders.
* Build on existing relationships developed through our corporate volunteering and social value activity, developing these into longer-term, higher-value partnerships

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* A genuine interest in housing and social care and a commitment to Look Ahead's mission
* Good interpersonal skills with the ability to work well with internal and external contacts
* An excellent networker, capable of connecting with a internal and external contacts at all levels to shape, influence and negotiate partnerships.

For the full list please see our website.

What you'll bring:

Essential:

* 3 years relevant experience in a similar role with proven track record of developing successful fundraising relationships with new corporate partners or new business development.
* Demonstratable previous success in achieving targets and raising five and six figure gifts.
* Experience of liaising with and managing high level supporters or customers with a solid understanding of the principles of excellent stewardship
* An entrepreneurial, proactive and delivery-focussed approach to your work, with drive and motivation towards achieving targets.
* Creative thinker with a solution-focused approach
* Financially and IT literate with good knowledge of Microsoft Office Suite
* Demonstrable excellent communication skills - written, multimedia and face to face.
* Excellent attention to detail and good project and time management skills.
* Experience of adhering to GDPR legislation.

Desirable:
* Knowledge or experience of social value and Employee Social Governance (ESG) initiatives and how they align with the goals of housing associations is an advantage.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.