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187

Service support workers jobs in croydon, surrey

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Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £30527 per annum + Benefits include 25 days Annual Leave etc
Posted 2 weeks ago
Vibrance, Bethnal Green (On-site)
£25000.00-£25000.00 per year
Posted 1 week ago
Closing in 2 days
Prospectus, Dorking, Surrey (On-site)
£29,974 to £34,278 per annum (FTE)
Posted 2 weeks ago
South West London and St George’s Mental Health NHS Trust (SWLSTG), London (On-site)
£33,094 - £36,195 per year
Posted 1 day ago
elop, Walthamstow (On-site)
£26,700 - £27,800 per year
Posted 2 weeks ago
Closing in 3 days
Diocese of Manchester, Remote
£28111 - £32436 per annum
Posted 2 weeks ago
Closing in 4 days
NFP People, Remote
£32,480 – £37,555 per annum (plus London weighting if applicable)
Posted 2 weeks ago
South East London Mind, Bromley (Hybrid)
£31,857 per year
An exciting opportunity to help develop a high-quality college offer of free workshops and courses to the residents of Bromley.
Posted 1 week ago
TACT, London (Hybrid)
£37.50 per hour /£2,250 per Form F Assessment, plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage
Posted 2 days ago
Causeway Irish Housing Association, London (On-site)
£30,050 per year
Posted 3 days ago Apply Now
Page 6 of 13
SE1, London (On-site) 8.45 miles
£33,422 - £36,691 per year
Full-time
Contract (12 month FTC)
Job description

ADVICE SERVICE MANAGER

Oasis Hub Waterloo

FULL-TIME: 40 HOURS PER WEEK

FIXED-TERM CONTRACT: 12 months

SALARY: £33,422 - £36,691

We have an exciting opportunity for an Advice Services Manager to join our team at Oasis Hub Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to lead a small team and ensure we are delivering excellent advice, in a holistic community setting.

What’s in it for you?

· A chance to work with a great team of passionate and holistically minded advisors and community workers

· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service

· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings

You will receive the support of a fantastic team of professionals in the community.  As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Flexible working where possible, with family friendly policies

In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice, as well as supporting development and ensuring best practice across the service.  This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and service development and management.

Key responsibilities. 

· Managing your own caseload of clients, collaborating closely with other team members and volunteers

· Developing innovative solutions to develop and streamline our work, ensuring impact and maximising capacity

· Ensuring compliance and quality control across our casework provision, including obtaining quality standards, creating client feedback mechanisms, and ensuring policy compliance

· Line managing a team delivering client casework

The successful post holder must have:

· Experience providing face-to-face advice

· A willingness to work with people who have multiple and complex needs

· A recognised advice qualification or equivalent experience

· Line management experience

· Attention to detail and up-to-date knowledge of advice practice and policy

If you are interested in being part of this fantastic project and want to know more, please visit our website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

To apply, please visit our website or apply via Charity Jobs. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.

2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.

Completed applications should be returned by 9am Thursday 11th September 2025

Interviews will take place on Thursday 18th September 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Application resources
Posted by
Oasis Trust View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 21 August 2025
Closing date: 11 September 2025 at 09:00
Tags: Administration, Advice / Information, Customer Service, Housing, Conflict Resolution / Peace, Customer support, Engagement / Outreach, Library, Research, Safeguarding, Events / Activities

The client requests no contact from agencies or media sales.