Service volunteer volunteer roles in south east london, greater london

RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.

We are seeking a qualified and practicing legal professional to join our Board and provide legal insight, ideally with a minimum 10 years post qualification experience. You don’t necessarily need to be a specialist in healthcare, but an understanding of legal risk, charity law, commercial, governance, or regulatory frameworks would be valuable.

You will help ensure that we fulfil our legal duties as a charity, protect our interests, and make well-informed decisions—particularly when reviewing policies, commercial agreements, or collaborations with our NHS partners and other bodies. Crucially you will advise the CEO and Board of Trustees when seeking external professional legal advice.

Trustees must have a strong empathy with the Charity’s vision, mission and values.

What difference will you make?

As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.

What’s in it for the volunteer?

You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.

Time commitment

• Four virtual Board meetings a year, held at the end of the working day.
• Four virtual Committee meetings a year, held at the end of the working day.
• Two in-person Board Away Days per year held in the Stanmore area.
• Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
• The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.

How to apply

Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.

RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.

The deadline for applications is Tuesday 10 June.

We are seeking a trustee with a finance and/or accounting background who will work with the Board of Trustees and Management to ensure the charity's financial viability.  There is also a more ‘hands-on’ function managing the charity’s investments and cash deposits. 

The Treasurer will maintain an overview of the organisation’s finances, ensuring financial viability, advising and guiding on financial requirements and best practice and providing advice, assistance and information to Trustees (Committee Members) on their financial stewardship responsibilities. 

The role of the Independent member is to provide the Safety Committee and the Movement with knowledge and experience for making key decisions. The role is pro bono, but reasonable expense will be paid in accordance with The Scout Association (TSA)’s Expenses Policy. The appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase - this is based on preparation for and attendance at the scheduled Safety Committee meetings (four in each year, with the intention that two are held online and two face to face).

The Safety Committee reports directly to the Board of Trustees which has overall legal responsibility for TSA. The committee is Chaired by an external appointee who is a Trustee of the board. The safety committee comprises independent members with Health & Safety expertise across a range of sectors and members from the movement. The purpose of the committee is to hold to account those with responsibility for delivery of Health & Safety across Scouting.

Main responsibilities

The remit of the Committee is to support the Board of Trustees to fulfil its responsibilities in relation to Safety by: 

1. providing vision and direction for consideration and endorsement by the Board (as required), by identifying and contributing to the development of safety policies, procedures and guidance; 

2. ensuring that youth members, adult volunteers, parents and staff are engaged in contributing to the development of safety policies; 

3. developing and overseeing a performance framework to ensure that safety policies, procedures and practice are monitored to provide assurance to the Board (relating to members, staff and service users) and use this management information to inform and drive improvements; monitoring the local and national implementation of safety policies and procedures to ensure practice is effective and consistently applied; 

4. ensuring that appropriate connections are made with other areas of the Association’s work that may have an impact on safety (for example Adult Training by using incident data to highlight areas of success or concern); 

5. ensuring that members receive appropriate support and communication to aid understanding of their responsibilities to enable Safe Scouting; 

6. leading the process for Fatal Accident and/or Near Miss inquiries from commissioning through to completion; 

7. reviewing and overseeing actions from inquiry reports (this should be in conjunction with the respective staff functions, particularly where there is specific policy, procedure and/or practice changes that need to be recommended for consideration by the Strategy and Delivery Committee and/or Board (as required); 

8. identifying possible areas of development for the Association’s safety activities, taking into account relevant national agendas and learning from reviews whether this be external or internal to the Association. 

The person

Past or present membership of The Scout Association would be an advantage but is not an essential requirement.

What is essential is a commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively.

We welcome applications from individuals with experience in a wide range of sectors, not just those from traditionally high-hazard industries. We are committed to diversity and actively seeking applicants from a wide range of backgrounds, in particular, Black, Asian and ethnic minority communities.

Skills

Primary Technical Skills (Core)

1. Competence: Experience of application of safety principles, regulations, and best practices within hazardous environments.

2. Legal Compliance: Clear understanding of legal obligations related to health and safety in the workplace and how this translates across to Scouting to assure compliance with relevant laws and regulations.

3. Application of Health and Safety Regulations: Experience of applying health and safety regulations and standards to ensure compliance. This should be combined with an understanding and ability to identify relevant health and safety regulations and standards applicable to the volunteering sector.

4. Risk Assessment and Audit and Assurance: Experience of identifying potential hazards, assessment, developing strategies to mitigate risk and audit and assurance in a work environment, including risk assessment methodologies and strategies.

Analytical Skills (Essential)

5. Analytical Skills: Capacity to analyse data related to safety performance, incident reports, and trends to identify areas for improvement.

6. Problem-Solving Skills: Ability to identify safety issues, evaluate alternative solutions, and implement effective corrective actions.

7. Continuous Learning and Professional Development: Commitment to staying updated on industry trends, best practices, and emerging technologies in safety management.

Enabling Skills (Desirable)

8. Management Skills: Experience of leading safety initiatives and managing safety teams to influence organisational safety culture to prioritise safety – demonstrating an understanding of business operations and aligning safety practices with organisational goals.

9. Communication and Influencing Skills: Experience of effectively conveying safety protocols, policies, and procedures to employees to influence behaviour, management, and regulatory authorities, showing the ability to lead by example and inspire others to prioritise safety.

10.  Interpersonal Skills: Understands the need for building positive relationships with stakeholders, including volunteers and employees, management, regulatory agencies, and community members to improve safety culture.

Secondary Technical Skills (Desirable)

11.  Safety Training and Education: Experience of developing and or delivering effective safety training programmes to employees at all levels within an organization.

12.  Accident Investigation: Skill in investigating workplace accidents and incidents to determine root causes and prevent future occurrences.

13.  Emergency Preparedness and Response: Knowledge of emergency procedures and the ability to develop and implement emergency response plans.

Experience

• Experience of hazardous environments
• Experience of working in safety as a safety practitioner/holds a safety qualification
• Experience of leadership to achieve safety culture change within a complex organisation
• Expertise welcomed in mental health/wellbeing, human factors or occupational health
• Expertise welcomed in the application of strategic health protection principles (e.g. public health, food safety, and other health related safety issues)
• Experience from an activity-based sector (e.g. outdoor and adventurous activities) welcomed
• Experience of working or volunteering with charitable or youth organisations welcomed
• An understanding of governance structures and the role of boards and their sub-committees would be an advantage with experience of providing strategic advice and guidance at this level

Are you passionate about nutrition and community wellbeing? Do you want to use your skills to support Latin American communities in London? Join the Latin American Disabled People’s Project (LADPP) as a Volunteer Nutrition Advisor and help us promote healthier lifestyles through our mental health and wellbeing services.

About LADPP

We are a community-led organisation supporting Spanish and Portuguese-speaking disabled people and their families across London. Our work is rooted in empowerment, inclusion, and promoting access to health and wellbeing.

About the Role

We are looking for a volunteer with knowledge of nutrition to support our in-person wellbeing and mental health activities. You will help us integrate simple, culturally sensitive nutrition advice into our support services, and share practical knowledge with our service users.

Key Responsibilities

Offer guidance on healthy eating habits and culturally appropriate nutrition
Support staff in developing easy-to-understand resources (leaflets, workshops, etc.)
Provide informal advice to clients during wellbeing sessions
Assist in the planning of nutrition-themed events or activities
Collaborate with our team to ensure accessibility and inclusivity

What We’re Looking For

Studies or background in nutrition, dietetics, public health or a related field
Friendly, approachable, and confident working with diverse groups
Understanding of the barriers faced by disabled and migrant communities
Available to volunteer in-person during weekday hours (flexible schedule)

What You’ll Gain

Hands-on experience in a grassroots community setting
Opportunity to make a meaningful impact on people’s lives
Support from a passionate and welcoming team
Travel and lunch expenses covered
References and recognition for your contribution

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in supporter development/fundraising that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims.   As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising.  By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY. 

Help us to make a difference tackling loneliness in Oxfordshire.

We are a pioneering charity who have been changing lives for more than 40 years.

If you have experience in fundraising and would like to help us to develop our income generating approach, we would love to hear from you. Your expertise in fundraising will be instrumental in ensuring the financial sustainability and growth of our organisation.

Job description available on the Archway Foundation website (details attached).

If you'd like to discuss the role with the CEO, please call our office to arrange a call or email (details attached).

We actively encourage applications from individuals belonging to underrepresented groups.

Link Age Southwark is a vibrant local charity providing support to over 800 older people in Southwark who are feeling lonely or isolated. Our vision is for friendly local communities where older people and those living with a diagnosis of dementia can thrive in their later years.

All our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

One of the greatest challenges for many older people is access to suitable transport. As we age, our mobility decreases and sometimes we can lose confidence in our ability to leave the house independently. 

Our network of volunteer drivers provide a vital lifeline to many older people to help them get out and about and keep them connected with their local community.

We are able to provide transport to and from Link Age Southwark social groups. This role is all about providing an unhurried door-to-door service on either a regular or one-off basis. 

This role requires:

• owning a car with a full and clean driving license and suitable insurance cover (most insurance companies are charity friendly - we can help verify your car use if required)
• ensuring the vehicle you are driving is safe and legal
• sufficient fitness to drive - please inform us if there are any issues that may affect your driving ability
• patience and understanding towards the needs of older people, particularly those with mobility issues
• attendance at a volunteer induction and other relevant training opportunities
• completion of a full Disclosure Barring Service and character reference check
• a commitment to working within the policies of Link Age Southwark, in particular health and safety, confidentiality, safeguarding and equality & diversity

Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.

We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us.

Please note that all our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

We are seeking a Trustee with wide-ranging digital expertise and a career background to that enables them to bring expertise, vision and leadership in all matters digital to the Board. We see this as covering, in particular, CRM systems, social media, GDPR, digital advertising and marketing and AI. 

This is an exciting opportunity for someone to champion digital, assess the opportunities and the risks that may arise and support Age UK Islington in keeping up with the rest of the charity sector. 

The trustee will work with the Board of Trustees and management by maintaining an overview of the organisation’s digital systems and social media presence, ensuring effectiveness, advising and guiding on requirements and best practice and providing advice, assistance and information to the staff team and trustees. 

Age UK Islington contracts IT support from two external providers – one for Microsoft Office 365 and the other for Microsoft Dynamics 

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Local Authority Communications you will use your particular  knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.   

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know  to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

About the volunteer role

The aim of our E-Commerce Assistant role is to provide administrative and operational support to the E-Commerce Manager, assisting with online sales, customer service, and digital marketing initiatives

Key tasks

· Product Listings: Assist in creating and updating product listings on our e-commerce platform.

· Order Processing: Assist in processing orders, including packaging and dispatching items.

· Customer Service: Provide support for customer inquiries via email, ensuring a high level of customer satisfaction.

· Compliance: Ensure all e-commerce activities comply with relevant regulations and guidelines.

· Administrative Support: Provide general administrative support to the E-Commerce team.

About You

· Communication Skills: Good communication skills.

· IT Literacy: Comfortable using MS Office applications – Outlook, Word, Excel.

· E-Commerce Platforms: Familiarity with e-commerce platforms e.g., Shopify & eBay

· Organisational Skills: Good organisational skills.

· Attention to Detail: High attention to detail.

Experience & skills you will gain

· Experience working as part of a team.

· Experience working within an e-commerce administrative role.

· Gain hands-on experience in the dispatch process, including packaging and shipping.

· Experience in managing product listings and inventory.

· Exposure to customer service practices in an online retail environment.

· Experience in digital marketing.

· Exposure to sales analysis and reporting.

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Support a startup helping students in Uganda access reproductive health services ❤️

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.

Video and Photo Editor

Volunteer Role Description (remote, unpaid)

Create Engaging Visuals: Develop visually compelling content that aligns with Wekume’s brand and mission, capturing the attention of our target audience.

Edit Video Content: Transform raw footage into polished, high-quality videos suitable for social media, our website, and promotional materials.

Incorporate Feedback: Collaborate with team members and stakeholders to revise and refine video content based on constructive feedback.

Manage Deadlines: Ensure the timely delivery of video projects, adhering to deadlines and project timelines to maintain a consistent content flow.

Resourceful Execution: Utilize available resources and personal capabilities to execute video projects efficiently and effectively.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

The Howard of Effingham School Friends (PTA) - Treasurer

The Howard of Effingham School Friends exists to foster good relationships between parents and staff; to raise funds for the purchase of extra items of equipment; to provide services for pupils and to organise social functions.  The committee of parents and teachers arranges a wide range of social and fund-raising activities.  All parents are warmly invited to join in on every possible occasion.

We are looking for a Treasurer to join our committee:

Main purpose of the role

The treasurer controls the Friends funds in line with the committee’s decisions as well as charity law. They make sure upcoming events are affordable and profitable and report financial information to the rest of the team.

The treasurer’s responsibilities are:                                                                                                                                        

• Manages the day-to-day finances
• Keeps a detailed and accurate record of the financial activity of the Friends
• Reports on the finances at meetings in a clear, concise way
• Arranges floats for events
• Ensures money is kept safely before and during events
• Banks the takings from events and fundraisers
• Makes Gift Aid claims
• Implements procedures for making payments and claiming expenses
• Completes the Charity Commission annual return
• Gets accounts audited where necessary

At the AGM

• Prepares the financial report

Applications

Please apply by email outlining your suitability for the role.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Brent Foodbank are seeking to recruit two trustees - one to act as our Fundraising Lead, with the other supporting the work of the Board of Trustees more generally to support the food bank to meet its core purpose.

What will you be doing?

General Trustee Key responsibilities:

• As board members, we work to set a long-term strategy for Brent Foodbank, defining clear objectives and milestones to be monitored and refined.
• Managing Brent Foodbank’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
• Ensure appropriate financial plans are in place for future budget allocations as well as ensuring that the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• Adhering to best practice for governance of the Foodbank’s assets and staff.
• Ensure the Foodbank has appropriate procedures in place to comply with current legislation and best practice, including - employment, health and safety, safeguarding, equal opportunities and GDPR/data protection compliance.
• Ensure the Foodbank treats all its Clients with dignity and respect taking account of the diversity of our Clients.
• Acting with reasonable care and skill.
• Seeking to promote Brent Foodbank in the community. Acting as an ambassador for Brent Foodbank, promoting Brent Foodbank widely, for instance, on social media to our stakeholders, including: our Clients, Volunteers and potential funders/donors.

Note that if a Trustee becomes involved in making a Gift Aid claim for the Foodbank, a fit and proper person referral would be required.

Fundraising Lead Trustee Key responsibilities (in addition to the above):

• To work alongside the Treasurer and the rest of the Board to plan what level of funds are required to be generated to ensure the effective running of the charity.
• To work alongside the Trustee Board to ensure that any grants are sought and written with the purpose of meeting the charity's vision and objectives.
• To pilot the organisation of a fundraising sub-committee and lead on local fund-raising opportunities to support the running of the charity, including incorporating national Trussell fundraising campaigns/events throughout the year.
• To oversee, with operational management support, the writing of high-quality grant applications that align with the charity's vision and objectives.
• Regularly communicate with the rest of the Trustee Board via Trustee meetings or any other communication of any relevant information and/or developments regarding fundraising or grant applications.

What are we looking for?

The role involves acting as a charity trustee to set the strategic direction for the food bank.  Providing good governance, ensuring that the food bank meets its objectives and fulfils its charitable purpose.  Ensuring the food bank operates within its budget and in compliance with its charity, legal and operational goals.

Trustees are required to comply with the food bank’s governing documents, charity law and other relevant laws. They must act in the food bank’s best interests, including deciding what will best enable the charity to carry out its purpose, as well as making informed decisions to support food bank staff in achieving the vision/objectives of the food bank and ensuring there is a good relationship between the Trustee Board, food bank staff, and our stakeholders including: volunteers, our clients, funders, donors and the community in Brent.

Brent Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. We are looking for people who want to help their local community and work towards the eradication of food poverty whilst supporting the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate:

• A commitment to the work of Brent Foodbank.
• A knowledge and passion for your local community.
• Passion for our vision and goals.
• Excellent communication and collaboration skills.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Independent judgement and ability to think strategically.
• Able to work effectively as part of a trustee team, contributing and considering others’ views.
• Able to commit the time and effort required.
• Bring relevant capabilities that help the board perform its role effectively and achieve the food bank's vision.
• Understanding and commitment to principles of equality, equity, diversity and inclusion.

The food bank would particularly welcome applications from those with experience in one (or more) of the following areas: 

• Serving on a board of trustees or committee
• Strategy development
• Working or volunteering in a fundraising role
• Designing or organising events
• Grant writing

What difference will you make?

By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Brent Foodbank.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy