Service volunteer volunteer roles in stanmore, middlesex

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Northern Ireland

Additional location information

• Currently looking for applicants within the Belfast Area only!

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

About Us
We are a new and powerful Black-led Community Interest Company (CIC) committed to transforming the lives of Black British Caribbean individuals through radical truth-telling, storytelling, cultural healing, and justice. Our flagship platform is a podcast that provides a safe, supportive space for survivors of childhood sexual trauma in the Black British Caribbean community to speak their truth—uncensored, unapologetically, and with purpose.

We aim to remain free at the point of access for our community—no fees, no paywalls. To sustain our mission, we are building a foundation of long-term, strategic grant funding to cover our staffing, outreach, healing programs, podcast production, and more.

We’re now seeking a Strategic Grant Writer to join our founding team and help build the financial engine that drives this vital work.

Role Overview
This is a pivotal volunteer-to-permanent role ideal for someone who is highly experienced in grant writing or fundraising strategy and wants to be part of a revolutionary, culturally rooted mission. You will be responsible for building and implementing a sustainable grants funding strategy to ensure the organisation’s monthly operational costs are continuously covered through grants—from core costs to project funding.

This is not a short-term or one-off bid-writing role. We’re looking for someone who sees themselves as part of our long-term journey. Once funding is secured, this role will transition into a paid, full-time strategic position with competitive salary and creative freedom.

Key Responsibilities

Grant Strategy & Pipeline Development

• Design and implement a rolling grants calendar (monthly/quarterly cycles) to maintain consistent income.

• Research suitable grant opportunities from trusts, foundations, government funds, corporate social responsibility programs, and philanthropic funds.

• Write compelling grant applications that reflect the lived experiences, voice, and mission of the CIC.

• Maintain a master funding tracker including deadlines, submission statuses, and post-award reporting requirements.

Sustainable Income Planning

• Secure multi-year and unrestricted core funding for staff salaries, podcast production, outreach, and operational costs.

• Build a diversified portfolio of income sources to avoid reliance on a single stream.

• Contribute to the CIC’s 12-month and 3-year funding roadmap.

Relationship Management & Reporting

• Develop and maintain strong relationships with funders and stakeholders.

• Draft reports, budgets, and evaluation summaries for successful bids.

• Help develop case studies, impact statements, and community data that support future applications.

Collaboration & Communication

• Work closely with the Founder and Outreach & Partnerships Specialist to ensure funding goals align with service delivery.

• Attend monthly in-person CIC team meetings in London (refreshments and travel covered).

• Communicate progress, needs, and milestones transparently and collaboratively.

 Ideal Candidate

• You are an experienced grant writer or fundraiser with a strong track record of securing five- and six-figure funds from UK-based funders.

• You have a deep understanding of core vs project funding, unrestricted income, and funder priorities in the UK voluntary/charity/CIC space.

• You are familiar with funders such as: National Lottery, Arts Council England, Paul Hamlyn Foundation, Esmée Fairbairn, Tudor Trust, City Bridge Trust, etc.

• You are passionate about racial justice, trauma recovery, and systemic change—and can translate this into compelling narratives.

• You are a self-starter, capable of managing your time, working independently, and contributing to team-wide strategies.

• You are committed to seeing this project through and desire a long-term, principal role in the organisation.

⏰ Role Details

• Location: Remote (with monthly in-person meeting in Greater London)

• Time Commitment: Approx. 2-3 days per week to begin with, flexible hours

• Duration: 3–6 month volunteer phase, with pathway to full-time salaried employment

• Expenses: Travel & refreshments covered for monthly meetings

• Perks:

  • First access to paid leadership role as soon as funding is secured

  • Full credit and recognition across platforms

  • Access to CIC wellness and development programmes

  • CPD, mentoring, and professional endorsement

  • Influence in shaping a national movement of healing and truth-telling

 Why This Role Matters
This is not a fundraising job for a generic cause. It’s a rare opportunity to join a purpose-led cultural movement from the ground up. You will be the architect of a system that makes it possible to heal a generation—without barriers, bureaucracy, or silence.

We’re building something revolutionary. If you want to be part of it, apply today and show us your heart, your vision, and your strategy.

Join Elleray Community Association as Chair and lead an exciting new chapter as we move into a new purpose-built centre in Teddington. Help shape strategy, support staff and volunteers, and expand our valued services for older adults and the wider community. We are seeking an inclusive leader with strategic vision, governance experience, and a passion for local impact.

Chair Role Description

• Provide strategic leadership to the charity and the Board, ensuring that ECA achieves its mission.

• Work in partnership with the Centre Manager and team to achieve ECA’s mission.

• Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.

• Optimise the relationship between the board and ECA’s staff and volunteers.

• Plan and chair the board meetings and the AGM, with others as appropriate.

• Act as a spokesperson and figurehead for ECA.  

What we are looking for  

• Ideally previous experience of being a trustee. 

• A keen sense of strategic purpose.

• Governance and committee experience in a charity or business setting.

• Strong in execution and managing transformation projects, including leading the charity in the new ECA building setting. 

• Experience in stakeholder engagement and ability to constructively negotiate and collaborate with various institutions, entities, and personnel.

• Affinity with and commitment to the local SW London and Teddington area.

• Business experience and awareness across finance, risk, IT, and people management, would be desirable.

• An inclusive leadership style, able to inspire and support everyone to participate on an equal footing. 

• The ability to listen and engage effectively, comfortable with challenge and debate and able to encourage that in others whilst fostering a collaborative board environment. 

• In advocation, be able and willing to champion ECA’s work through personal networks, social media, and other channels.

• A strong personal commitment to equity, diversity and inclusion. 

• Be available, responsive and flexible to advise, support or give consent to, as needed.   

Terms of office  

• Trustees are appointed for a 3-year term of office, renewal for 2 further terms to a maximum of 9 years.

• This is a voluntary position, but reasonable expenses will be reimbursed.  

Time commitment 

• Attending [6] Board meetings annually. Currently meetings are generally held in person at the ECA building.

• Periodic meetings with the Centre Manager and management team, with flexibility to respond swiftly to the occasional ad-hoc issues.

• Other meetings, including on potential strategy and other charity-related issues. 

Would you like to support the unpaid carers of people with mental health issues? We are looking for an enthusiastic, caring person to join our management committee.

Kingston Mental Health Carers’ Forum is a small but active charity that represents unpaid mental health carers (ie Family, Friends) in the Royal Borough of Kingston. Local statutory services recognize our collective voice and campaigning role and actively engage us in policy making and service development.

Our current team - all volunteers - includes people with professional skills and lived experience of being mental health carers. Because of this we understand the issues facing carers, for them personally and their loved ones. We provide 1:1 advice and guidance, and encourage self-empowerment.

We hold a monthly support group and keep members up to date on current mental health provision. We believe that supporting carers’ wellbeing will also help their loved ones, aiming for the best possible mental health.

We want to grow our membership and develop our services. As a volunteer with the relevant professional skills, lived experience and a strong motivation to serve our local community, you can contribute to shaping the future direction of KMHCF.

As we have no paid staff, we are particularly keen to hear from those who can also offer to take hands-on responsibility for moving the development of our service forward. This might indicate an applicant who offers professional skills, but is now retired and would like to serve the community.

If you have expertise to offer, plus an enthusiasm to serve Carers who can often feel isolated and bewildered in their role, we’d like to hear from you.

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

Bright Futures UK are looking for warm and energetic volunteer tutors to provide educational support in a range of subjects, from Primary to A-Level,  and a fun, safe space for young people living with serious illness.

Deliver online tutoring sessions, supported by our programme team, for just one hour per week flexibly to fit around you!

What are we looking for?

• Subject Knowledge: Strong understanding of subject concepts and theories.
• Teaching Skills: Ability to explain ideas in a clear and engaging way.
• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
• Consistent availability for the agreed-upon time commitment for a minimum of 14 weeks.
• Adhere to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
• Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

• Enhanced DBS will be provided
• Safeguarding Level One Training
• Skill Development opportunities
• Direct experience working with children and young people

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Re-Vision is a small charity based in Queen’s Park, London, founded in 1988. We run professionally accredited part-time courses for adults to train as Counsellors and Psychotherapists and are looking for Trustees to join our Board.

Who we are

Re-Vision is a registered charity. It is a small, not for profit counselling and psychotherapy training organisation providing outstanding, in-depth training with a soulful perspective. We also offer a low cost community counselling service to enable access to mental health services for those who might otherwise not find this affordable.

The role

We are juggling a number of important strategic imperatives. We have highlighted the need to improve resilience, to look ahead at future plans for our physical environment, to continue to provide an inclusive and rewarding experience for our students, trainers and staff, to maintain and build on the unique soulfulness and richness of our training, and to build our bursary fund to help to increase accessibility to our training.

We are keen to find trustees willing to help us with these challenges. We are particularly keen to involve people with financial or marketing skills, and people who have been involved in facilitating or helping small organisations faced with the challenge of retaining core values during periods of change. This is an exciting period of change for Re-Vision and could be a good time for those with experience in strategic planning or change management to get involved, even if only for a fixed term.

We are currently looking to recruit Trustees with experience in:

• Finance and financial strategies – able to contribute to scrutiny of financial information, understand accounts and budgets.
• Diversity and inclusion policy and implementation
• Marketing and website expertise
• Facilities and property management
• Strategic planning or change management experience would be desirable

You might have previous non-exec or trustee experience, or you might be looking for your first Board/Trustee role, possibly as you think about moving on to paid non-exec roles in the future. Whatever your situation, you will be keen to make an important contribution by supporting a really worthwhile organisation. You will care about understanding our culture and values and enjoy the challenge of helping this organisation continue to thrive.

AHO Head of Fundraising (unpaid, Volunteer role)

Responsibilities and Duties

The Volunteer Head of Fundraising assists the Director of Fundraising in developing and implementing a comprehensive multi-year funding strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date funding pipeline. 

The Volunteer Grants Head assists the Director of Fundraising to:

• Develop and drive a multi-year fundraising strategy to support the organisation's growth ambitions.  To include a mix of both existing and new income streams and the resources needed to reach the goals.
• Work with the CEO, Director of Fundraising, and Grant Managers to implement the strategy in a coordinated and effective way.
• Create and maintain the fundraising pipeline, keeping it up to date in the CRM, in collaboration with other Volunteers and staff members.
• Lead on fortnightly Business Development meetings to keep everyone aligned and updated.
• Lead the development of new income streams, including government procurement opportunities and individual donations.
• Collaborate with senior leadership to ensure alignment between income generation and programme delivery.
• Work closely with the Board of Directors to establish and leverage networks and opportunities.

Essential Skills, knowledge, and behaviours:

• Proven track record of developing and delivering successful fundraising strategies at a senior level.
• Proven track record of meeting or exceeding income targets across multiple income streams.
• Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising
• Strong leadership and people management skills with experience developing high-performing teams
• Excellent relationship-building skills with the ability to engage a wide range of stakeholders
• Financial acumen, including budgeting, reporting, and performance analysis
• Exceptional written and verbal communication skills, including bid writing and donor presentations
• Strategic thinker with a proactive, innovative, and resilient approach
• Knowledge of fundraising regulation, GDPR, and best practice in supporter stewardship

Please note that this is an unpaid role. Don't apply if you plan to negotiate a pay or deal.  Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.

For the full role description and other volunteer opportunities, please visit our website.

How to apply

Please apply by submitting your CV and cover letter using the Charity Job system.  If you use any method other than the one specified, we will not review your application.

This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to tap in to social media as a whole to communicate openly and confidently about the areas we work in. What we are doing, we feel is new and grabbing those opportunities.

With this in mind, we want people who have a specialist interest, experience in or want to learn more about one of more of the areas the Living Reasons will be working in and confidently host lives on social media or in our currently being built website option for video drop in live sessions that are two way conversations with people.

This role will mean having to deal with challenging members of the public, there will always be moderators to ensure the people taking part in the live session remain respectful but there may be the need to respectfully challenge people's opinions in an attempt to educate. 

Living Reasons will never shy away from complex conversations and being challenged on our stance, we are sure we will learn from these sessions as well.

So if you have a strong sense of general social justice, fairness, equality, diversity and equity in all areas of life and for all people, then this could be the role for you. Get in touch, and we can discuss in more detail.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Volunteer Profile 

As a volunteer you will support the NIAS Wimbledon Charity shop team in day to day activities. The role will require you to be proactive, have good customer services skills and be committed to the values and standards set by the NIAS charity shops. 

Main responsibilities

The role of a NIAS charity shop volunteer is varied and covers a variety of responsibilities. The following list highlights some of the main tasks you will need to carry out day to day. These responsibilities can change depending on the needs of the shop so you will need to be adaptable in your approach to managing different tasks. 

-Customer service 

-Accepting, sorting and pricing donations of furniture, clothing and bric-a-brac

-Steaming clothes 

-Shop merchandising 

-Researching unusual or high value items 

-Operating the till

-Keep a record of furniture donations and working with delivery team to coordinate pickups and collections

-Helping with collections/deliveries/maintenance 

-Accepting phone calls and emails from donors 

-Ensuring the shop is kept tidy and clean at all times

-        Communicating the NIAS mission and charity objectives to customers who enquire

Benefits for you 

Volunteers provide vital support to our shops and the overall mission of NIAS. Whether you are looking to gain some experience or just want to enjoy your time working in a friendly environment we will support you to ensure your time as a volunteer is fun, rewarding and worthwhile. 

We offer

-Fun and friendly working environment 

-Chance to gain some new skills in retail 

-Support a charitable cause helping children in poverty gain access to better education 

-Work a part of a team of like-minded people.

Who is NIAS 

We champion our cause that research, policy and practice ought to be coordinated to produce real benefits for the poor in society. We do this by offering a platform for change-makers from all works of life to get involved in solving some of the most pressing challenges of our time in the areas of; poverty reduction, human rights, climate change and governance in Africa, through research and practical actions.

Why does this role matter to Human Appeal?

Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.

We are seeking to recruit an enthusiastic, fast learning volunteers creative engagement intern to join our growing team at Human Appeal; helping us to produce content for our London volunteers through new and innovative ideas including daily reminders, summary posts following our events to show the impact volunteers are making. To maximise volunteer support and showcase the Human Appeal teams work who are delivering the projects on the ground.

Main tasks include:

· Produce High Quality, engaging content in various formats tailored to specific platforms and targeted at volunteers. E.g  Developing weekly posts for our volunteer group chats, curating motivational reels, event summary posts and showcasing our projects.

· Managing our London and South Volunteer Led Instagram Account- By posting updates from our events and engaging content.

· Research new or existing social engagement strategies to apply in our volunteer groupchats

· Attending events to gather content for upcoming content creation

· Develop new and engaging content ideas to increase volunteer retention and awareness of our campaigns

· Monthly Newsletter to summarise all significant campaigns- volunteer updates.

Knowledge/Experience/Skills required:

§  A good understanding of content creation: Social media posts/reels etc.

§  A good understanding of using Photoshop, Illustrator, Adobe Suite, MS Office Suite

§  Pursuing a degree or equivalent in Design/Creative/Graphic Design/ Marketing/ Production or Brand management or relevant experience.

§  Effective written and oral communication skills

§  Ability to work well in a team

§  Problem solving skills

§  Ability to prioritise your workload

Benefits of volunteering with us:

§  Experience of operating within the Volunteer Division of an international charity

§  Opportunity to develop knowledge and skills in International Programme Management

§  Excellent support as part of a friendly team

§  Excellent training opportunities

§  Offer to provide references after 3 months of volunteering

§  Support in developing your CV (should you want it)

§  Opportunities to take part in Human Appeal events

Learning & Development:

To enable you to take part in this opportunity Human Appeal will provide:

§  A detailed induction to provide you with an overview of Human Appeal

§  Training and shadowing providing all the information and skills needed to fulfil the role

§  A dedicated member of staff to provide ongoing support and supervision

§  Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy

§  A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering

We’re looking for Community Fundraising Volunteers across the UK to help us deliver and collect Marie Curie donation tins in their local area. By using your local knowledge and connections, you’ll help raise vital funds for our nurses and hospice services - right where it matters most.

What you'd be doing:

• Distribute collection boxes in shops, cafés, pubs, gyms, and anywhere people gather.
• Swing by regularly to collect and bank the donations
• Keep tabs on each box’s location and earnings like a fundraising detective.
• Make friends with venue staff to build positive relationships.
• Spot new places where we could extend our reach and make an even bigger impact. 
• Spread the word about upcoming events and campaigns to those you meet

Why you'd be a great fit:

• Polite and organised
• Self-motivated
• Familiar with your local area
• You have 2-4 hours a month to spare

What you gain:

• Ongoing guidance and brief training - just the essentials
• Meet amazing people
• Being part of the UK’s leading end-of-life charity
• Recognition for your time
• Travel expenses covered
• Access to exclusive deals and discounts across retail, travel, entertainment, and more
• Loyalty Card Membership for our Marie Curie Shops

This opportunity is perfect for someone who loves chatting with people, enjoys being out and about, and wants to make a meaningful difference - one collection box at a time.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift's Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary. We are looking to fill the following positions and shifts:

• Leader, Mondays (5pm - 7pm)
• Mentor, Mondays (5pm - 7pm)
• Leader, Thursdays (5pm - 7pm)
• Mentor, Thursdays (5pm - 7pm)
• Mentor, Fridays (7pm - 10pm)
• Leader, Saturdays (TBC*)
• Mentor, Saturdays (TBC*)
• Leader, Sundays (5pm - 7pm)

*We are currently finalising future opening hours on Saturday. Please apply for this particular shift if general availabilty on Saturdays is good.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are 2-3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

Location: Remote with travel across England/Wales
Contract: Fixed-term project (Length TBC)
Hours: Part-time

Salary: Volunteer
Reporting to: Peer Support Lead

About Long Covid Support

Long Covid Support is a registered charity committed to advocating for and supporting individuals living with Long Covid. Our work includes peer support, awareness campaigns, and partnership building to address the ongoing needs of people with Long Covid across the UK.

Role Overview

We are seeking a proactive and experienced Project Manager to establish two in-person peer support networks for individuals with Long Covid in underserved communities in England and Wales. This is a dynamic and collaborative role, ideal for someone with strong project management skills and a passion for community-based health support.

Key Responsibilities

1. Research and Scoping

• Identify and scope two target areas with high prevalence and need for Long Covid support.
• Collaborate with the Peer Support Lead, local contacts, and established community groups.
• Conduct visits, assess existing support networks, and engage through social media.
• Evaluate suitability of community spaces in partnership with our community space provider.

2. Assessment of Resources and Gaps

• Map existing services, networks, and links to the charity’s current support offerings.
• Identify service gaps and opportunities where peer support groups could add value.

3. Implementation and Support

• Set up two local peer support groups using identified community spaces.
• Recruit and train volunteer facilitators to run group sessions.
• Connect with expert services for supplementary support at group meetings.

4. Evaluation and Reporting

• Use appropriate evaluation tools to measure impact and effectiveness.
• Produce a comprehensive project summary with findings, learnings, and recommendations for future initiatives.

Person Specification

Essential:

• Demonstrated experience managing short to medium-term projects.
• Background in peer support or community health initiatives.
• Excellent stakeholder management and communication skills.
• Proven ability to work independently and collaboratively.
• Familiarity with evaluation tools and reporting processes.

Desirable:

• Knowledge of Long Covid or experience working in long-term health conditions.
• Existing network or experience working in England/Wales health or community sectors.