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Asthma + Lung UK, The Whitechapel Building (Remote)
£26000.00-£28000.00 per year
Posted 1 day ago
Closing in 3 days
The Duke of Edinburgh's Award, Remote
£39,039 - £45,928 per year
Posted 1 week ago
Pro-Recruitment Group Ltd, Remote
£57500 - £68900 per annum + remote working, pension
Posted 1 week ago Apply Now
Closing in 4 days
Camphill Village Trust, Remote
£56,000 - £61,000 per year depending upon experience
Posted 2 weeks ago
Closing in 3 days
Mary's Meals International, Remote
£36,674 per year
Posted 1 week ago
Closing tomorrow
RNIB, Remote
Up to £36348 per annum + 26 days holiday per year + bank hols
Posted 1 week ago
Page 4 of 11
The Whitechapel Building, 10 Whitechapel High Street, London (Remote) 154.46 miles
£26000.00-£28000.00 per year
Permanent
Job description

Location:  Remote based

We are looking for a Healthcare Advisor to join our Helpline Team to provide personalised support to our beneficiaries, their families, and carers that will help them take control of their wellbeing, live independently, and improve their health outcomes.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to the Healthcare Advisor Manager, you will provide holistic approach  general advice on lung conditions, welfare benefits, smoking cessation as well as much more based on an individual’s needs within the remit of the role.

You will have excellent customer service skills, the ability to communicate effectively over the telephone and through digital channels demonstrating empathy, discretion, and diplomacy as appropriate. You will have experience working within a helpline environment and the ability to assess the needs of callers. There will be a period of competency-based training both initially and over the first six months of employment which must be completed to perform all the duties of the job to the required standard.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Posted by
Asthma + Lung UK View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 14 May 2025
Closing date: 27 May 2025 at 23:59
Job ref: TA1311082TheHA
Tags: Customer Service, Helpline