Services manager jobs in palmers green, greater london

About the role: 

We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day to day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.

The Westminster Floating Support Service, funded by the Westminster Council, offers vital housing related support that enables individuals to maintain independent living, regardless of their tenancy type. Our service is built on respect for each person’s unique cultural, religious, and personal identity, ensuring that everyone’s dignity is upheld. You will be part of a comprehensive network of professionals, working in partnership to offer seamless support. At Single Homeless Project (SHP), we believe in continuous professional growth, providing all staff with ongoing learning opportunities through an extensive in house training programme. This role not only offers the chance to make a direct, positive impact on people’s lives but also provides a clear pathway for career development within a supportive and forward-thinking organisation.

About you:

• Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and understanding of the range of approaches appropriate to working with multi disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 13th July at midnight

Interview date: Wednesday 23rd and Thursday 24th July Online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. 

Thank you for taking an interest in applying for this role at Imperial Health Charity.  We are looking for an enthusiastic and skilled Fundraising Manager to join our ambitious fundraising team. 

You’ll be instrumental in developing the charity’s events and community fundraising programme, which includes managing the charity’s bespoke and third-party events portfolio. You will lead on our memory and celebration fundraising, as well as manging your own fundraisers, to ensure we are offering excellent supporter care to existing and future supporters. You will also be responsible for achieving your own targets and objectives, as well as providing ongoing monitoring against agreed milestones and KPIs.

You will ensure compliance with fundraising best practice at all times in accordance with the Fundraising Regulator.

Royal Voluntary Service has an opportunity available for a Legacy Manager to join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary from £42,810 per annum

About the Legacy Manager role:

The Public Fundraising team are responsible for recruiting and stewarding new supporters in order to secure long-term income and growth. The fundraising team has real ambition to grow and develop, and Legacy and  In-memory giving will form a key part of these plans.

You will lead on the development and implementation of a new Legacy & In Memoriam fundraising strategy that will

support our vision to grow income in this area. To do this you will be an ambitious, confident and experienced Legacy fundraiser with a passion for excellent customer experience and a natural collaborator. You will be

great at building relationships with internal and external stakeholders. You will work with teams across the charity to establish potential within our existing networks as well as reaching new audiences.

This is an opportunity to build and shape Legacy and In-mem giving at Royal voluntary service. You will be responsible for putting together plans to acquire new donors as well as building comprehensive stewardship plans for legacy pledgers and in-memoriam donors.  You will have experience of delivering legacy events, marketing and setting and meeting ambitious KPI’s.

The role will work closely with the Head of Public Fundraising, research and implementing other new Legacy and in memoriam opportunities. All legacy administration is handled externally.

Location: This role is Home based with occasional national travel

Hours: Monday to Friday, 35 hours per week

Benefits

• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme
• 2 x Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
• Extensive online and on the job training to ensure you will succeed in your role
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our Legacy Manager :

Knowledge

• Experience of developing and managing a mixed Legacy and In-Mem Marketing portfolio.
• Experience of stewarding legacy prospects to become pledgers
• Excellent knowledge of GDPR, Fundraising Regulator guidelines, and other fundraising standards.
• A good understanding of working across a variety of fundraising channels; including digital, email, social media, direct mail, telemarketing, and SMS.
• A good understanding of using Charity CRMs.
• Proven record of managing agencies
• Proven track record of planning and delivering events
• A proven track record of delivering successful legacy and in memory fundraising programmes
• Understanding of UK legacy and in memory giving market including future trends and direction.
• Ability to report and analyse online and offline campaigns, including interpreting results, applying learnings and making recommendations to increase income.
• Ability to design, develop and deliver training and development activities for both staff and volunteers.
• Proven track record of delivering legacy cultivation events

Skills

• An excellent communicator, both verbally and in writing, and able to build and develop strong working relationships across an organisation.
• Strong public speaking skills and experience of speaking at events for volunteers and supporters .
• A self-motivator with excellent organisational skills and ability to prioritise and deliver multiple projects to schedule.

Experience

• At least 5 years’ fundraising experience especially in legacy and in memory fundraising
• Experience of integration of legacy & in memory fundraising promotion across an organisation
• Experience of working in a dispersed charity with operational volunteers
• Experience of working with volunteers in a fundraising capacity.
• Experience or understanding of the nature of home/remote working.

Please refer to the role profile available to view on this vacancy for full details of this opportunity.

If you feel have the skills and experience to become our Legacy Manager  please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is Friday 4th July 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Company Description

The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes. 

Job Description

We are looking to recruit a dynamic and experienced Senior Research Manager to manage the monitoring, evaluation and learning activities of a high profile National Institute for Health and Care Research (NIHR) portfolio of translational, clinical and applied health research infrastructure funding schemes. 

Job Purpose 
Reporting to the Assistant Director, the post holder will work closely with the rest of the infrastructure team (especially the Programme Leads and Senior Research Managers who are responsible for the development and management of the infrastructure schemes), and with Data Analytics colleagues (who are responsible for designing systems for capturing, cleaning and presenting data), to manage the infrastructure reporting and evaluation activities. At an award level, you will develop, improve and maintain monitoring and reporting processes, and at a scheme level, you will implement monitoring, evaluation and learning approaches, including overseeing the delivery and/or commissioning of impact evaluations. You will support a wider programme around visibility and the strategic use of data within infrastructure, considering links to policy directives around Busting Bureaucracy, the developing NIHR digital strategy and system operability issues with NHS and University systems. 

You will be adept at dealing with an array of data sources (metrics, narrative and financial reporting information), have a good understanding of research impact, an understanding of the routes to achieving it, and how to apply monitoring, evaluation and learning approaches to generate insight that can evidence impact and support continuous improvement of scheme funding and support processes. You will have experience of managing complex projects, knowledge of the UK’s research environment and political agenda, and honed skills in stakeholder management. You will be a strategic thinker, capable of seeing the issues and solutions from a number of different stakeholder perspectives to see the bigger picture. You will be comfortable dealing with complexity and developing an approach to balance the needs of different stakeholders. You will be a team player, able to work in close partnership with a number of teams at NIHR and the DHSC.

Key Accountabilities:

• Manage elements of the infrastructure monitoring processes: you will manage parts of the infrastructure reporting process both internally at the technical systems level and externally with users to support training and propose improvements. You will work with others to develop new reporting processes (for new awards), maintain existing annual and quarterly reporting, support the review of submitted reports by the team and the production of feedback, and drive process improvements through a continuous improvement cycle.

• Development of reporting outputs: support quantitative and qualitative data interrogation in projects across the infrastructure. Interrogating data to support strategic reviews, and, where feasible and appropriate, designing visual dashboards of progress using data collected and collated for reporting purposes. Also draw on award level reported data to feed into strategic scheme level evaluations and reviews, to produce impact case studies, and to feed into organisational level learning and reporting. This work will help articulate the contribution of the NIHR infrastructure to the wider health and social care system as well as feeding into broader NIHR initiatives such as the NIHR Impact Programme.

• Scheme reviews: support the delivery of scheme mid-term reviews and evaluations, working closely with the infrastructure team’s Senior Research Managers responsible for specific schemes and the central Monitoring, Evaluation and Learning team to design and plan an appropriate review process for individual schemes.

• Stakeholder engagement: through appropriate stakeholder engagement, developing a sound understanding of data needs, minimising additional requirements of key stakeholders and understanding the types of reporting outputs/feedback that would provide the greatest utility for accountability and learning purposes. Proactively share key learnings across the infrastructure team and with wider stakeholder groups as appropriate.

• Flexible support to the team:  flexible approach to work tasks with ability to ‘muck in’ and provide support on additional tasks across the team during busy times.

Line Management:

• The post holder will be responsible for the line management of one Research Manager and will matrix manage other team members, where appropriate.

Qualifications

Experience and Technical Skills

Required Criteria: 

• A PhD degree in biomedical or health sciences research (or significant equivalent sector experience)
• Experience of implementation or management of monitoring, evaluation and learning approaches including impact assessment and reporting, ideally within health and care research
• Data collection, collation and analysis skills using both qualitative and quantitative methodologies
• Current knowledge of the UK’s health and care research and policy landscape
• Strategic thinker able to interpret complex information while having a clear view of the “big picture”
• Solutions orientated with evidence of delivering projects, requiring evidence synthesis, report writing and developing implementable recommendations

Desirable Criteria:

• Specialist training/knowledge in monitoring, evaluation and learning approaches and methods
• Experience of authoring high quality impact reports and case study reports for a variety of technical and general audiences
• Experience of developing electronic dashboards using visualisation tools such as Qlik Sense, Looker Studio or equivalents
• Line management and staff development experience

Key Competencies

• Committed team player with an ability to build effective working relationships

Additional Information

Why work for us
Join our team and you’ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK’s largest funders of health and care research.

Salary & Benefits

• £48,600 - £51,300 per annum 
• Bonus - subject to company performance
• 25 days annual leave, plus public holidays (UK)
• Enhanced contributory pension scheme
• Life Insurance
• Benenden Healthcare
• Season Ticket Loan

This is a permanent, full time position.

NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements. 

Application Process
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR. 

NB:Closing date for applications is 5pm 16th July, interviews to be scheduled from the 28th July to the 8th August.

Our Commitment to Equality and Diversity
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. 

ID: 1483 Payroll System Development Manager

Service: Finance Department

Salary: starting at £45,967 FTE per annum, rising to £50,067 FTE per annum, inclusive of Inner London Weighting

Location: London – Head Office, N1 (Hybrid)

We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.

Contract: Fixed-Term one year

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.

Reporting to the Director of Finance, you will be responsible for the ongoing development and implementation of the new itrent payroll system, configurations are as per the requirements of the organisation and ensuring that the project is completed on time and goes live successfully. You will be a confident communicator and comfortable working in a small team environment where priorities can change at short notice. 

Main Responsibilities:

• To work closely with MHR, HR Team and consultants to ensure that tasks are scheduled and completed to meet project timelines.
• To co-ordinate work with HR and Payroll colleagues to ensure all relevant payroll processes are captured, reviewed, and, where necessary or appropriate, changed to ensure they are fit for purpose with the new system.
• To be responsible and manage the configuration of the new modules, working with HR and Payroll colleagues, MHR and other consultants to ensure that it is configured to Family Action’s requirements and that the rationale and effects of our chosen configuration is clearly documented.
• To work alongside the HR Systems and Operation Managers to ensure that the HR and Payroll teams are trained and supported in the effective use of the system as pertains to their roles.
• To be responsible and manage user testing of the new system and any parallel runs as part of the implementation process.
• To act as the Payroll System Administrator for iTrent, taking the lead on technical functionality and expertise and liaising with MHR as required for technical solutions.
• To support the Payroll team with other ad hoc duties, as may be required for running an effective and efficient payroll system.

Main Requirements (for details check the job description and person specification):

• CIPP qualified or significant experience working in Payroll in a Payroll  Manager or payroll system development and implementation role
• Significant experience using and administrating itrent payroll systems, including liaison with system providers.
• Experience of implementing payroll system(s).
• Experience configuring systems in accordance with specific and complex requirements.
• Experience leading on projects.
• An excellent in-depth knowledge and understanding of HR and payroll processes.
• Excellent attention to detail, with the ability to think creatively and decisively to solve problems.
• Demonstrable ability to build relationships and collaborate effectively, both internally within and across teams, and with external partners.
• An excellent understanding of payroll and related legislation, including pension, absences etc regulations
• A high level of proficiency using Microsoft Office, in particular use of Excel to manipulate data.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 4 July 2025 at 23:59

Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Sibojinithevi Sinnathamby.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Make a difference

This is an exciting opportunity to join our service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.

The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.  

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

You should be an excellent communicator and able to motivate and empower others. This is a full-time role.

Don’t wait. Apply today!

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement plus bank holidays
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Reporting to: Mental Health Personal Independence Co-ordinator Manager

Responsible for:  None 

Hours: 36 hours a week
                               Weekend working will be necessary on an ‘as required’ basis

Location: 10 Altyre Road, Fairfield House, East Croydon CR0 5LA and other locations as required.

Purpose of the role:

We are looking for 2 Mental Health Personal Independence Co-ordinator’s to join our team.

The Mental Health Personal Independence Co-ordinator (MHPIC) will work as part of the MHPIC team and will work alongside clinical and social care professionals in local multi-disciplinary teams assigned to specific GP surgeries. Each MHPIC will be assigned to a specific locality located within the Integrated Care Network Plus health and social care systems in either North, Central or South Croydon. The multi-disciplinary team learning and development during the initial two-year test period will inform the development and growth of the MHPIC team to ensure that it can support community-based mental health and wellbeing across the whole population and in all 6 Integrated Care Network Plus localities.

MHPICs will provide initial contact and assessment conversations with clients using Open Dialogue tools and techniques to enable people to develop their own Personal Recovery Plans and supporting them directly over a period of time to find and access the support and services available to them in their local community.

Each MHPIC will be the direct named key worker for a set number of people who are referred to the service by healthcare professionals, including GPs, Mental Health Practitioners & Health Care Assistants, Social Prescribers and other voluntary or community sector organisations. They will provide one-to-one support in the achievement of an individual’s recovery goals, ensuring that support is person- centred; that needs and wishes are identified by people themselves; that they have a stronger voice in relation to issues that affect their lives; and that they are supported and empowered to improve and/or maintain their mental health and wellbeing and to live their best independent lives. 

Support in the community includes home visits. The aim of home visits is to assess clients' strengths and needs and link these to agency and community resources, and to ensure that individual clients’ needs can be met within a risk-assessed policy approach.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV (which should address each competency in the Person Specification) and a Covering Letter  explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

 Are you a strategic leader interested in a new challenge where you lead services which transform lives of people experiencing homelessness?

Join St Mungo’s as a Service Director and play a key role in shaping and delivering outstanding housing and support services. Leading our North London Region and Care Services you’ll drive excellence across specialist services while fostering integration, efficiency, and innovation.

As part of the leadership team, you’ll champion client involvement, drive external relationships, and oversee specialist best-practice initiatives. Your strategic influence will shape St Mungo’s future, ensuring high-quality services, strong financial management, and an unwavering commitment to transforming lives.

In the role of Service Director responsibilities include:

• Work closely with the Executive Director and other Service Directors to develop and enhance our services, ensuring residents receive tailored support to achieve their goals.
• Oversee housing management income and revenue streams, optimising rent collection and minimising voids.
• Lead the delivery of commissioned services, ensuring local teams work effectively and achieve impactful client outcomes.
• Ensure compliance with policies, regulations, safeguarding, and health & safety, maintaining a culture of best practice.

In this role you will work flexibly for at least 2 days per week from our Central Office in Tower Hill, London, on site within your region, or other St Mungo’s London or regional locations. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working from home, or other St Mungo’s London or regional locations. 

About you

We are looking for an innovative leader who is looking for a new challenge who can demonstrate dynamic problem-solving, adaptability and a forward thinking approach, who can drive change inclusively, delivering measurable improvements and results.

• Successfully leading substantial services for vulnerable people in supported housing, care, or similar environments.
• Proven success in engaging residents and shaping services, policy, and practice.
• Expertise in business/service development, with a track record of securing new opportunities.
• Strong negotiation, influencing, and relationship-building skills to collaborate with a range of internal and external stakeholders.
• Deep understanding of best practices in services for vulnerable adults, with a commitment to learning and improvement.
• Motivational leadership, driving a culture of best practice which ensures the safety and wellbeing of clients and staff.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this senior management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 2 July 2025

Assessment: We will be holding colleague panels on 16-17 July, and interviews on 6-7 August 2025

What we offer

Excellent Development and Growth Opportunities

A Diverse and Inclusive Work Place

Great Pay and Other Benefits

About Citizens Advice Watford

At Citizens Advice Watford, we pride ourselves on the values that make our workplace not just productive but also enriching and fulfilling. Our collaborative spirit is at the heart of everything we do, fostering a teamwork environment where every individual’s contribution, staff or volunteer, is recognised and appreciated. We are proactive, anticipating the needs of clients, and take the initiative to provide the best service possible. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.

Context of the Role

We are seeking a Volunteer Manager (Learning and Development) who shares our vision of a thriving and supportive workforce. Through your management of volunteers and your coordination of the training and development we will maintain excellent quality of advice for clients and a fulfilling work environment for all staff and volunteers. An environment in which everyone has the knowledge, skills and confidence to excel in their role. As a key part of the senior management team, you will enjoy working collaboratively and effectively to deliver the aims and objectives of the organisation.

Role Purpose

• Recruit, induct, train and retain volunteers into various roles within the advice service
• Provide a supportive environment for volunteers throughout their time at CA Watford
• Plan and coordinate internal and external training to ensure that everyone is skilled in their role
• Implement annual training programmes to ensure the workforce is skilled and knowledgeable ensuring we maintain high quality of advice.

What we give our staff

• We provide an employee pension scheme with a 6% employer contribution
• Our Employee Assistance Programme Telus gives immediate access to professional and confidential counselling and advisory services
• Flexibility – our roles are open to discussion about flexible working
• Employees are entitled to 6.6 weeks paid annual leave in each year. In the case of full-time employees working a five-day week, this equates to 33 days paid annual leave (including the 8 statutory bank holidays). Pro-rata for part-time employees
• Training provided to support continuous professional development. There will be opportunities to progress within the organisation.
• We are a disability confident employer

Recruitment timeline:

Closing date for applications – Monday 7th July 2025

Interviews week commencing – Monday 14th July 2025

Please note, this job was originally posted as Learning and Development Manager.

Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.

This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.

Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.

As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.

We also have 2 other Volunteering Manager positions currently open.  1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.

Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points

*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About You:

You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.

With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.

You’ll flourish in this role if you:

• Are passionate about empowering others and championing inclusion
• Enjoy building connections and supporting learning
• Embrace change with optimism and flexibility
• Want to help influence policy and practice at a national level

What You Bring:

• Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
• A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
• Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
• Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
• Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
• A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.

What We’re Excited to See:

• A genuine enthusiasm for volunteer management and engaging with communities.
• Strong communication and teamwork skills that foster collaboration and connection.
• A willingness to learn, grow, and develop specialist knowledge.
• The ability to support and guide teams as they embrace new ways of working.
• Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.

Why Join Change Grow Live?

• A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.

• A supportive, inclusive and forward-thinking team.

• 25 days annual leave (rising with service) + bank holidays.

• Flexibility and hybrid working arrangements.

• Ongoing personal and professional development.

• Wellness resources, employee assistance and lifestyle discounts.

Ready to Make a Difference?

Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.

Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.

** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.

Salary Range (pro rata if part time)

CGL points 40 to 44 (£44,471.72 - £48,906.23)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

31/7/2025

Closing Date

22/7/2025

Programme Manager to oversee all of CHIPS' work in Brixton with young people and families.

About CHIPS

CHIPS (Christian International Peace Service) aims to bring about peace and reconciliation in areas of conflict or tension. We have over 59 years’ experience helping communities in the UK, Cyprus, India, the Philippines, Northern Ireland and Uganda; with our current projects being in Northern Ghana and Brixton, UK. We help communities build futures free from violent conflict through practical projects that both tackle the root causes of the division and bring the sides together to build trust and healthy relationships.
Our Vision: Our vision is for a world where conflict is met with peacemaking, division gives way to reconciliation, and communities work together to build sustainable peace.

Our Mission: Rooted in Jesus' example of peace and reconciliation, we accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.

Our Philosophy:

• We go where we are invited
• We live in the heart of the conflict
• We take sides. Both sides.
• We are committed for the long term

About the Role

This is a really exciting time to join CHIPS (Christian International Peace Service) as we approach our 60th anniversary — with deep roots in peacemaking and a fresh vision for the years ahead. We’ve recently launched a new organisation-wide strategy, and we’re looking for a passionate and dynamic Programme Manager to lead its implementation within our Brixton project.

You’ll be stepping into a unique and influential role, responsible for shaping and growing our work in South London. As the Programme Manager, you will oversee our team in Brixton — including the Family Support Coordinator, the Connection Builder (Youth and Comms), and a group of dedicated Sessional Youth Workers. You’ll bring strategic direction, strong leadership, and hands-on oversight to ensure the programme remains responsive, relational, and transformative.

You’ll be joining a young and vibrant team committed to building peace and hope in some of the hardest places. This role will stretch and challenge you — but it will also offer huge opportunities for personal and professional growth. It’s a role for someone who feels deeply called to serve God by walking alongside those often considered the least and the last in society, and who believes that real change happens through deep relationships and persistent hope.

Key Responsibilities of Programme Manager

• Lead the strategic development and delivery of our Brixton programme
• Manage a local team and foster a values-led, collaborative culture
• Oversee programme operations, safeguarding, finance and MEAL
• Build strong relationships with community partners and stakeholders
• Champion CHIPS’ Christian peacemaking ethos and relational approach

About You

We’re looking for a Programme Manager who:

• Has a deep, lived Christian faith and a heart for justice and reconciliation
• Has experience managing community or youth programmes
• Is a confident leader with excellent relational and organisational skills
• Understands the challenges facing young people and families in urban contexts
• Thrives in a role that blends strategy, delivery and day-to-day management

Details

• Title: Programme Manager (Brixton)
• Location: Brixton, London
• Hours: Full-time or 80% (28 hours min)
• Salary: £37,000–£41,000 (FTE)
• Start: September 2025
• Contract: Fixed term to August 2026 (with expectation of renewal based on funding)
• Application Deadline: Monday 7th July at 6pm

Hope and Homes for Children is looking for a Grants Partnerships Manager (maternity cover) to join its Grants Partnerships team and help millions of separated children get Back to Family.

About the Role

As Grants Partnerships Manager, you’ll play a key supportive role in the Grants Partnerships team and Marketing, Communications and Fundraising (MCF) department, contributing directly to the Grants Partnerships team income target as well as supporting fundraisers across the department to access compelling information in support of their fundraising. You will prioritise working within the team on donor prospecting, building a new donor pipeline, and managing and maintaining relationships with key stakeholders through stewardship.

You’ll join a brave, can-do organisation and do work that matters day in, day out. You’ll be encouraged to think and act big and you’ll be mandated and supported to make things happen. You’ll work with dedicated, passionate champions who are ready to take bold steps to inspire change by advocating and engaging individuals, communities and organisations across the globe in the foundational importance of family love for children.

About you

To be successful in this role as Grants Partnerships Manager, you will need excellent written and verbal communication skills, a supportive and collaborative approach and a genuine passion for our work. You will have a keen interest in development/child protection work, enjoy the process of compiling narrative and financial information about our projects and have the drive and commitment to deliver against deadlines. You will also be well organised, flexible, self-motivated and able to work autonomously and to thrive within a supportive culture which is solution-orientated and has integrity, courage and excellence at its heart.

About Hope and Homes for Children:

Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them.

Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of sexual and physical abuse, as well as extreme neglect.

Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.

Location: Office based in London or Salisbury, but with home working/ hybrid options available
Contract type: Maternity Cover - FTC of up to 1 year
Hours: Full time, 37.5 hours per week
Salary: £34,000 to £39,000 per annum pro rata, including London Weighting, if applicable, depending on experience.

Closing Date: The final date for applications is 25 July 2025. However, we will be reviewing applications as they come in and may close the vacancy early if we receive sufficient interest from high calibre candidates. So, don’t delay, please get in touch if you have the right skills, experience, and passion for our cause.

To apply, please upload your CV and a brief covering letter indicating why you're interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.

Other information: This post requires the successful candidate to have, or be able to obtain, the right to work in the UK and may be subject to a DBS check.

HHC actively encourages equality and diversity as we believe diversity brings us closer to our mission of eliminating orphanages.

You may also have experience in the following roles: Fundraising Manager, Development Manager, Institutional Funding Manager, Partnerships Manager, Donor Relations Manager, Grant Writer, Corporate Partnerships Manager, Foundation Relations Manager, Trusts and Foundations Manager, Bid Writer, etc.

REF-222433

Location: Camden Head of Office/WFH (with travel to service locations as required)

Salary: £27,007 - £27,924 FTE  (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week (Part time)

Contract: Permanent

Closing Date: 13th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.

About the Role

The key responsibilities of the Service User Involvement Administrator are:

• Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
• Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
• Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
• Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
• Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
• Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
• Take and circulate clear and concise minutes and action points.
• Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
• Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
• Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
• Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
• Keep volunteer and service user training, DBS, and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.

About You

To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:

• Actively engage service users to contribute to the enhancement of service delivery
• Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
• Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
• Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Title: Helpline Contact Centre Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full time, Permanent 

Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.

The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 July 2025

Interview Date: 15 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.