Services manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
The client requests no contact from agencies or media sales.
Variety, the Children's Charity is excited to recruit for a Corporate Partnerships Manager to join the fundraising team as we launch a new multi-year partnership in January 2026. This role is a new position to support our ambitious growth to deliver award winning partnerships and raise money from corporate partners across the Northeast region. This key role on our team will ensure our work to fund life-changing practical support to disabled and disadvantaged children and young people continues across the UK.
You will be joining the charity at an exciting time as we are launching a three-year strategy to drive growth with lots of new fundraising plans in place alongside a great team and a new Director of Fundraising. You will have a large partnership in the property sector to manage, and with your experience you will develop new partners in the Northeast of England, ensuring we maximise leads and introductions. You will play an important role in our collaborative and high-performing team to deliver the partnership strategy.
ABOUT VARIETY
There are 1.8m children living with disabilities in the UK with 600,000 children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
● Lead account management of a large national corporate partnership, delivering a six-figure fundraising target and giving first class stewardship to ensure engagement with all staff across multiple sites in the UK
● Develop engaging marketing and communications for the partnership and develop new business materials for their suppliers and customers, to get them involved in the partnership
● Travel across regional offices for fundraising and volunteering, engaging staff and working with our beneficiary schools on engagement events
● Write and deliver quarterly impact reporting, making presentations at head office with partnership updates
● Track income and expenditure for the partnership
● Develop new business by introductions from the partnership and also work across the Northwest to develop new leads for the corporate fundraising pipeline
● Plan volunteering days for corporate partners, coordinating with our school’s network, sending briefs and attending some events to ensure smooth coordination
● Attending regular partnership meetings and keeping all account plans up to date utilising our CRM system Salesforce
● Attend Variety fundraising and awareness events representing the charity and speaking confidently about our work
● Collaborate with the programmes team to plan partner Sunshine Coach presentations, Great Days Out, and visits to partner schools
● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising strategy
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Two years’ experience working on a charity fundraising team
• Experience managing corporate partnerships at a national level
• Experience of excellent donor stewardship
• Good writing and communication skills
• Good organisational skills and multi-tasking during busy periods
• Enthusiastic, energetic, self-motivated and passionate about the Third Sector
MAIN BENEFITS, TERMS AND CONDITIONS
Reporting to: Director of Fundraising & Communications
Salary: £35,000-£38,000 per annum
Location: Remote working (must be in the Northeast area) (with 2-4 days per month working from a corporate partner office in Newcastle)
Hours: 9am to 5pm, Monday - Friday
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday added for every complete year of service, up to a maximum of five days' extra holiday.
Employer Pension contributions of 7% (Employee 2%), Life Assurance scheme of 4 x annual salary, Company sick pay scheme, Medicash scheme.
HOW TO APPLY
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Thursday, 6 November at 5pm with first round interviews taking place week commencing 10 November and second round of interviews on 17 November 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
Do you believe in the power of social prescribing to create more connected, resilient, and thriving communities?
Are you an experienced project manager who is passionate about collaboration, inclusion and skilled at demonstrating impact?
Community Action Redbridge is looking for a Project Manager to lead our Connected Communities Project, a successful social prescribing initiative that helps people build resilience, reduce loneliness, and connect with the support they need to improve their wellbeing.
In this pivotal role, you’ll lead the day-to-day delivery and ongoing development of the project, guiding and supporting a small, dedicated team. Working in close partnership with voluntary and community organisations, the NHS, and other local agencies, you’ll help strengthen Redbridge’s community support infrastructure. You’ll champion person-led, strengths-based approaches, ensuring our work remains inclusive, responsive, and firmly grounded in what truly matters to the people we support.
We’re looking for someone who is organised, compassionate, and skilled in partnership working; confident in leading teams and managing projects; adept at maintaining and developing project systems and processes and committed to tackling inequalities and promoting wellbeing across diverse communities.
Prior experience in social prescribing, project coordination, or health and wellbeing initiatives will be especially valued.
This role is offered on a hybrid basis, with a requirement to work three days per week in our Gants Hill office.
What it’s like to work at Community Action Redbridge
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
1. Please tell us about a community-based project, activity, or initiative you have been involved in that supported people’s wellbeing, independence, or connectedness. What approach did you take to make sure it was inclusive and person-led, and how did you help shape or measure the difference it made?
2. This role involves coordinating multiple workstreams and partners to deliver a complex, evolving project. Can you share an example of a time when you had to balance different priorities, organise people or activities, and keep things on track to achieve positive results? Please include the tools or systems you used to manage the work, how you maintained progress, and how you addressed any challenges along the way.
3. The Connected Communities Project, which includes the Community Connectors (previously known as Social Prescribing Advisers) is rooted in collaboration and partnership. Please describe a time you built or strengthened relationships with community organisations, local groups, or other stakeholders to achieve shared goals. What helped make that partnership effective, and what did you learn from the experience?
4. Community Action Redbridge’s work is driven by values of social justice, equity, and community-led change. What do these values mean to you personally, and how would you bring them into your approach as a leader within the Connected Communities Project? You might want to reflect on how you’ve championed fairness, inclusion, or empowerment in your past work or life experience.
We will be reviewing applications and interviewing candidates on a rolling basis, so early applications are encouraged.
The client requests no contact from agencies or media sales.
A fantastic opportunity to be a lynchpin member of a small but growing team of committed staff working to support children with brain tumours and their families.
Working closely with the Senior Leadership Team, you will support with diaries, organising trustee, team, regional and national in-person and online meetings including agenda/minutes; coordinating data collection from services with straightforward analysis and putting into presentation; coordinating with IT provider; supporting with HR and supporting efficient working and organising across the wider team to help with workflows and processes
Hybrid with travel to our Duxford office every Tuesday or other Tuesday.
Please supply a CV and cover letter setting out why you are suitable for the post
We believe that every child with a brain tumour should have access to the psychological support that they need, as well as their loved ones.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations.
Job Purpose
Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.
Key Responsibilities
- Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
- Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
- Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
- Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
- Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
- Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
- Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
- Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
- Contribute to team meetings, process improvements, and the development of best practice.
Person Specification
· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.
· Proven experience in legacy administration within the charity sector or in probate and estate law.
· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.
· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.
· Skilled in interpreting wills, estate accounts, and related legal documents.
· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.
· Proficient user of Microsoft Office and customer relationship management (CRM) systems.
· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.
· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please outline your experience working with legacies and specify your certification within your cover letter.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Strategic Communications Manager to work as part of our Policy & Practice Team.
This is a 22-month fixed term contract to the end of September 2027, with potential to extend
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Policy and Practice work towards our corporate strategy objectives by elevating the voices of lived experience and diverse communities to influence system change and ensuring it is then delivered on the ground for people severely affected by mental illness.
How you will make a difference
The Strategic Communications Manager will shape and deliver the communications strategy for a landmark, mental health partnership. The partnership, funded by the Wellcome Trust, brings together over 20 leading mental health organisations in a coordinated effort to push mental health up the political agenda and drive transformational change in UK mental health care. The role will support the Influencing Partnership Strategic Lead, hosted at Rethink Mental Illness, and comms colleagues across the sector to deliver this.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Full time (flexible working options available)
Fixed Term Contract – 12 months
Blackheath, London
Ref 7206
Closing Date: 16 November 2025
Save the Children UK has an exciting opportunity for a motivated and community-focused retail professional to join us as a Store Manager, where you'll lead a team of dedicated volunteers to deliver an exceptional shopping experience, maximise income, and help make a real difference for children around the world.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager, you'll be at the heart of your local community, leading a vibrant retail space that celebrates diversity, sustainability and style. You'll manage a busy shop with a vintage and ladieswear focus, building strong relationships with an experienced volunteer team and an affluent, diverse customer base.
You'll play a hands-on role in all aspects of running the shop — from visual merchandising and commercial performance to volunteer recruitment, training and retention. With a strong weekend trade and active customer engagement, this is a fast-paced, rewarding opportunity for someone who loves both people and retail.
In this role, you will:
• Lead, motivate and support a large team of long-standing volunteers to create an inclusive, high-performing environment.
• Drive sales and profit by understanding shop performance, customer trends and commercial opportunities.
• Deliver retail excellence through effective back-of-house operations, merchandising and stock management.
• Champion Save the Children's brand and values in the community, engaging customers and local supporters.
• Recruit, train and retain volunteers with diverse skills, ensuring they feel valued, supported and empowered.
• Ensure compliance and effective risk management, maintaining high operational and safeguarding standards.
About you
To be successful, it is important that you have:
• Proven experience in retail management – ideally in charity or high street retail.
• Strong volunteer or people management skills, with the ability to motivate and retain diverse teams.
• Excellent customer service and communication skills, able to engage confidently with the local community.
• Strong organisational and back-of-house management skills, ensuring the shop runs smoothly and efficiently.
• A results-driven mindset, with experience in working to sales targets and adapting to change.
• Commitment to Save the Children's vision, mission and values.
This role will be based on-site in the Blackheath, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
What we offer you:
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Closing date: 16th November 2025
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Coordinator (Mental Health Talking Therapies) - Maternity Cover Contract
Evolve Counselling is looking for an efficient, qualified and experienced mental health counselling manager, to take charge of our service while the postholder takes maternity leave in January 2026. This is an exciting and rewarding opportunity with a supportive employer, who offers a flexible approach to working time, benefits and options for the future.
The post is:
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Fully remote, part-time hours between 16-21 hours per week.
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Highly flexible arrangement of core working hours across 4/5 days each week.
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Salary will be £32,000 pro rata/ full time equivalent.
Evolve provides a wide range of therapies to people experiencing mental health difficulties. We work with private individuals and organisational/ corporate clients (via employee wellbeing programmes) mainly through remote video calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission.
Our ideal candidate for this temporary cover is a BACP registered member counsellor, with strong managerial and administrative skills and experience, confident at handling the working needs of a large remote team and delivering a detailed and personal service to our larger contract clients as well as private individuals. You’ll be working alongside an ambitious management team, aiming to perfect and grow our services. Good record keeping, communications skills and familiarity with confidential client record management systems are a must.
The key aspects of the CSC job are to:
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Be the first port of call for all clinical queries.
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Arrange the efficient use of our CRM system that supports the clinical service.
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Take overall responsibility for incoming referrals and allocations as well as ongoing management of clients and maintenance of any waiting lists to agreed parameters.
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Monitor the balance between counsellor capacity and client demand.
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Provide practical support and signposting to the counselling members, enabling their work.
The closing date for applications is 28 November 2025. Early application is encouraged as interviews will be conducted on a rolling basis and we reserve the right to close the job application date early, if we receive enough suitable applications.
Career Connect is a large national Charity, listed in the top 100 Best Companies to work for. They are committed to supporting young people and adults to realise their potential and their mission is to drive social mobility by enabling more people to access and succeed in education, training and employment.
Director of Operations – Justice Services
Salary: Circa £60,000
Hybrid working with 2 days a week minimum in the Liverpool office and Flexi time
25 days Holiday increasing with Service
It’s an exciting time to join Career Connect, as the organisation seeks to appoint a strategic and visionary Director of Operations – Justice Services. Sitting as a key member of the Senior Leadership Team, this role carries responsibility for a diverse and high-impact portfolio of business operations.
The Director will lead, and shape Career Connects Justice Services, driving sustainable growth and ensuring the effective delivery of contracts across the portfolio. You will cultivate strategic partnerships that support the organisation’s performance and financial objectives, embed a culture of quality and continuous improvement, and oversee contract performance through robust monitoring and evaluation frameworks. In addition, you will provide strong commercial and operational leadership, ensuring the efficient management of budgets, resources, and teams.
We are seeking an individual with a proven record of strategic and operational leadership, encompassing both service delivery and financial management, ideally within the criminal justice or a related sector. Above all, you will bring exceptional stakeholder management and collaboration skills, coupled with a genuine commitment to empowering people to achieve their potential.
Although based in the Liverpool office, this role involves travel in the North-West and nationally.
To learn more about this unique and exciting opportunity, please visit the Prospectus website.
Deadline for applications: 9th November, Midnight
Interviews with Prospectus: 17th -19th November
Interviews with Career Connect:
1st Stage via Teams – 1st-3rd December
2nd Stage in person – 10th & 12th December
To arrange a confidential discussion about the role, please email our retained partners Jane Ray or Tammy Stewart at Prospectus.
Career Connect are committed to achieve greater diversity among its workforce, and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability. They are a disability confident employer and proud to be recognised as an Investor in Diversity.
If you'd like this document in an alternative format, please contact Prospectus.
THE VACANCY
Are you an IT support professional with a passion for delivering exceptional service? The ITF is seeking a Service Desk Engineer to provide responsive technical support, maintain reliable digital systems, and enhance the user experience across a global organisation. Working as part of the Systems, Digital and Data team, you’ll play a key role in keeping our technology running smoothly.
ABOUT THE ROLE
The Service Desk Engineer ensures the smooth and efficient delivery of IT services across the organisation. You’ll be the first point of contact for staff seeking technical assistance, providing high-quality first- and second-line support while maintaining the stability and reliability of our digital platforms.
You’ll handle service requests and incidents, manage tickets within agreed SLA's, and ensure users receive timely, clear, and user-friendly resolutions. The role also supports onsite IT operations at our London office, including audiovisual systems and hybrid meetings, and contributes to wider digital improvement initiatives.
This is an exciting opportunity for an experienced, user-focused IT professional who enjoys solving problems, supporting others, and helping shape how technology empowers the organisation.
Key responsibilities include:
Technical Support: Provide first- and second-line technical support to users across the organisation. Deliver onsite assistance for audiovisual, and conferencing systems. Support hybrid meetings and events, troubleshooting AV and connectivity issues.
Incident & Request Management: Manage incidents and service requests through the service desk system, ensuring timely resolution. Escalate complex issues to higher support tiers or specialist teams when necessary. Monitor service performance and identify opportunities for improvement.
User Life-cycle Support: Assist with staff on-boarding, movers, and leaver processes (account setup, equipment, etc.), ensuring smooth transitions and continuity of IT access.
Documentation & Knowledge Sharing: Create and maintain IT documentation, FAQs, and user guides to support self-service and consistent resolution. Maintain accurate records of systems, assets, and procedures.
Security & Compliance: Uphold IT security standards, data protection, and GDPR protocols. Promote secure user practices and report potential risks or breaches.
Collaboration & Continuous Improvement: Work closely with the wider Systems, Digital and Data team on infrastructure and transformation projects. Identify and contribute to process improvements that enhance service quality and efficiency.
ABOUT YOU
We’re looking for a motivated, technically capable, and service-oriented individual who takes pride in helping others and delivering excellence.
Technical Expertise: Hands-on experience providing first- and second-line IT support, with strong troubleshooting skills and a good grasp of Microsoft platforms, collaboration tools, and networking fundamentals. Experience supporting audiovisual and meeting room systems.
User-Focused Mindset: Excellent interpersonal and communication skills with non-technical users, and the ability to resolve issues efficiently.
Continuous Improvement & Innovation: A proactive approach to improving service quality — whether through documenting solutions, refining processes, or adopting new technologies. A commitment to learning and staying current with emerging digital trends.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with The Insurance Charity in their search for an experienced and compassionate Senior Grants and Services Caseworker.
Location: Central London (4 days office /1 day remote after probation)
Salary: £40,000–£42,000 per annum
Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance
The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship — helping them find stability and hope during difficult times. You’ll join a warm, motivated team of eight colleagues who are passionate about making a difference.
In this pivotal role, you will:
- Assess and manage applications for financial and practical assistance.
- Provide personalised advice on benefits, housing, debt, and related issues.
- Recommend appropriate grants and ongoing support for individuals and families.
- Oversee the volunteer visitor network, ensuring beneficiaries receive the best possible service.
- Work closely with the Director of Welfare and Grants to develop partnerships with other organisations and enhance services.
- Line manage the Welfare Administration Assistant and contribute to continuous improvement in processes and policies.
Every day, you’ll make a tangible difference to someone’s life — helping people find solutions, regain independence, and move forward positively.
You’ll bring:
- Experience in grant making to individuals in hardship.
- Up-to-date knowledge of UK benefits and welfare systems.
- Strong understanding of financial hardship issues and the organisations that can help address them.
- Excellent interpersonal and written communication skills — empathetic, clear, and professional.
- Strong data analysis and digital skills, including experience with case management systems and MS Office.
- The ability to manage a complex caseload with compassion, attention to detail, and fairness.
- A collaborative, proactive approach — you enjoy being part of a small, supportive team where everyone contributes.
Experience in line management, partnership development, or programme management is desirable but not essential.
If you’re an experienced caseworker who combines empathy with sound judgment and wants to use your skills to make a real impact, we’d love to hear from you.
For more information, please send your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for nearly 60 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
We are looking for someone to manage the fundraising income streams across a broad range of fundraising activities (including challenge, community, and corporates) with the guidance of the Head of Fundraising & Partnerships and in line with our organisational strategy.
You will be a driven and articulate individual looking to support the whole fundraising team. We are looking for someone who can multitask and manage a wide range of new and existing supporters. Under the direction of the Head of Fundraising and Partnerships this role will support us to engage a broad range of supporters for example you might be managing our challenge events, expanding our community fundraising offer, or supporting our amazing corporate supporters with their staff fundraising plans. Every day is different.
You will play a pivotal role in developing our supporter engagement activities to tie in with the overarching plans for the charity and help to grow the income generated. You will be a team player who can see the importance of the charity’s mission and who is keen to get stuck in. As a small charity this role is very much hands on – doing planning and delivery of fundraising activities, campaigns and projects.
Duties of the role
Supporting the charity to secure income from across our fundraising portfolio:
Rockinghorse raises money to support children in hospitals, their families and the staff that care for them.
- To manage fundraised income (including challenge, community and corporate) with the charity’s strategic plan at the core of all activity.
- To work with the Head of Fundraising & Partnerships and the team of fundraisers to implement and develop a holistic approach to fundraising and supporters.
- To manage and advise all supporters with their events and activities in aid of Rockinghorse, to maximise income generated and increase awareness and understanding of the charity and our work.
- To proactively grow and develop new ways for supporters to fundraise for Rockinghorse and engage in our work for children across Sussex.
- To manage supporter journeys, products and mechanisms for the supporters you are assigned to manage.
- To ensure you forecast, budget and have contingency planning in place for your income pipeline across your channels.
- To understand the needs, wants and behaviours of new and existing supporters.
- To help Rockinghorse grow our reach and find ways to bring our case for support to life for supporters.
- To evolve our case for support to attract, retain and engage a loyal community of supporters.
- To work with the Head of Fundraising & Partnerships on budgeting and reporting of income generating activities.
- To maintain and develop the charity’s central database (e-Tapestry).
- To manage and develop all external platforms the charity uses for individual and challenge event fundraising.
Supporting the charity to deliver brilliant, funded projects that support children and their families:
Rockinghorse delivers and funds around 70+ projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex.
- Work with Head of Fundraising & Partnerships to match projects to partners, supporters and appeals – to ensure our projects are funded and delivered.
- Work with Head of Fundraising & Partnerships to create case for supports for our projects that appeal to and attract a range of supporters.
- Work with Projects Manager and Head of Marketing & Communication to create and disseminate project updates and communication to ensure our supporters are informed, educated and engaged in our work.
- Work with the Head of Marketing and Communications and project leads to build up a bank of case studies, quotes and stories we can use to feed back to supporters.
Support the charity more widely:
- Represent Rockinghorse at events and networks, building strong peer relationships and sharing best practice.
- To present and speak on behalf of Rockinghorse at schools, colleges, community events and corporate events.
- Model excellent conduct and behaviours in line with the charity’s values and ethos.
- Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.
- There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters.
Person specification
Essential experience, skills and knowledge for the role:
- Experience and understanding of the principles of fundraising in a charity and/or not for profit.
- Experience and understanding managing fundraising activities (especially two or more of challenge, community and corporate fundraising).
- Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.
- Able to prioritise own workload effectively and confidence to work autonomously.
- Excellent time management skills with strong prioritisation and organisation skills.
- Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.
- Ability to handle confidential supporter information.
- Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).
- Commitment to Rockinghorse Children’s Charity’s mission, vision and values.
Desirable experience, skills and knowledge:
- Experience managing communications and/or marketing to support fundraising engagement and support.
- Experience of using MailChimp or other CRM & email platforms.
Work skills you’ll need on the job:
- A can-do attitude.
- Brilliant organisational skills.
- Excellent people skills, adaptable and flexible in manner and approach.
- Excellent written and verbal communication.
- Ability to work on own initiative and as an active team member.
- Ability to work under pressure and in a fast-paced environment.
Benefits of working for Rockinghorse Children’s Charity:
- 25 days annual leave (prorated for part-time) plus bank holidays.
- An additional day of annual leave on your birthday.
- Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
- Cycle to work scheme.
- Competitive pension scheme.
- Employee and dependants’ health cash plan including access to an online GP and counselling.
- Family leave including maternity, adoption, shared parental and paternity leave.
- Ongoing opportunities for learning and professional development for staff.
- Quarterly reward and recognition days for all staff.
- Opportunity for flexible, hybrid and part-time working.
- Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
Application Process
To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.
Your covering letter must address your experience, skills and knowledge against the nine essential elements of the person spec. If you also have any of the desirable criteria, please outline these too.
NB: Applications without a covering letter will not be considered.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
- Application Deadline midnight Friday 14th November 2025.
- Shortlisting w/c 17th November 2025.
- Interviews will be Monday 24th November in central Brighton.
Interviews will be with the Head of Development & Philanthropy and Head of Fundraising and Partnerships and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.
The role will be available from mid-January onwards (depending on post holder’s availability).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Sutton Nightwatch and help us raise vital funds to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas. You’ll lead on strategy, grow donor relationships, and deliver ambitious fundraising targets that directly transform lives.
Sutton Night Watch is a registered charity which was set up to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas.
Over the past 10 years, with the support of local business, the local community and fundraising efforts, we have been able to grow and expand into our own, permanent base in December 2019. From here we are able to not only provide the essentials such as food, showers and clothing supplies, but we are able to also offer our service users a range of health services, benefit advice, wellbeing and educational based courses, clothes, washing facilities and most importantly, a place where people are seen, heard and understood. We also support people to find secure accommodation. In the past 3 months we have found homes for 13 people.
Job Purpose:
The Fundraising Manager is responsible for developing, implementing, and overseeing fundraising strategies to secure financial support for the organization.
Our annual fundraising target is set at c250k (cash income) plus additional targets for in-kind donations, preloved donations and donated services. These support the growth and sustainability of our operations, ensuring we can continue to provide essential items and services to local people experiencing homelessness.
This role involves managing donor relationships, coordinating fundraising campaigns, organizing events, and ensuring income targets are met to sustain and grow the charity’s mission.
Key Responsibilities:
Fundraising Strategy & Planning
- Develop and execute a comprehensive fundraising strategy across individual giving, corporate partnerships, grants, trusts, community fundraising, and events.
- Set annual income targets and monitor performance against goals.
- Identify new opportunities for sustainable income generation.
Donor & Stakeholder Management
- Cultivate and maintain strong relationships with donors, corporate partners, and sponsors.
- Ensure regular communication, reporting, and stewardship to encourage long-term support.
- Work closely with trustees, senior management, and volunteers to maximize fundraising potential
Campaigns & Events
- Plan, deliver, and evaluate fundraising campaigns and events (in-person and digital).
- Oversee community and challenge events, ensuring participant engagement and fundraising success.
- Leverage digital channels and social media to promote fundraising initiatives.
· Grant & Bid Writing
- Research and apply for funding opportunities from trusts, foundations, and grant-making bodies.
- Prepare compelling proposals and reports to secure and retain funding.
· Financial Management & Reporting
- Oversee fundraising budgets, track expenditure, and ensure cost-effective delivery of campaigns.
- Produce accurate and timely reports for senior management and trustees.
- Ensure compliance with fundraising regulations and ethical standards.
Skills & Qualifications
- Proven experience in fundraising, within the nonprofit sector.
- Strong track record of meeting or exceeding income targets.
- Excellent communication, negotiation, and relationship-building skills
- Knowledge of fundraising regulations, GDPR, and donor stewardship best practices.
- Strong project management and organisational skills with the ability to manage multiple priorities.
Personal Attributes
- Passionate about the mission and values of the charity.
- Creative, proactive, and results-driven.
- Resilient, adaptable, and able to work independently as well as part of a team.
- High level of integrity and commitment to ethical fundraising.
The client requests no contact from agencies or media sales.
Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
Lead on cyber security training and improvements.
Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
Manage stock control and ordering of office and facilities supplies.
Support & Development
Manage the Operations Assistant and support their development.
Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
Undertake operational improvement projects as directed by the Head of
Governance and Operations
Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
Able to work flexibly, including working in the evenings and at
weekends.
Associate Director of Legal Services
Salary: Up to £65,000
Location: Newark office on occasion – mainly Home based with occasional travel to Newark/other places of work across the UK
Full time: 35 hours per week (Mon-Fri)
Permanent contract
Closing date for applications: 16th November 2025
First interview: 24th November 2025
Second interview: 25th November 2025
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About You
If you are a highly experienced and self-motivated lawyer ready to take on a pivotal leadership role, this is your opportunity to create and shape the future of legal services at one of the UK’s best-loved conservation charities. As our Associate Director of Legal Services, you will lead our Legal Services function, working with Trustees, senior leaders and colleagues across RSWT and the wider federation. You will build a commercially led Legal function which will be at the heart of our work enabling bold and confident action in pursuit of our mission to bring nature back.
We are seeking an exceptional individual with outstanding legal and strategic leadership skills, able to inspire confidence and embed a strong commercial culture across a diverse and dynamic organisation. You will have the experience and judgement to navigate the unique landscape of a federation of 46 independent Wildlife Trusts.
You will bring proven experience of delivering high-impact outcomes through your legal expertise whether delivering complex commercial contracts, managing environmental issues, supporting campaigning work, or working within the charity sector.
You will share our values of passion, respect, trust, integrity, pragmatic activism and strength in diversity. We are passionate about our mission, but never judgmental — and we are committed to inclusivity. We particularly welcome applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are determined to build a movement that recognises, values and celebrates individual differences and identities.
About You
RSWT take our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement.
The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.




