Services manager jobs

Team: Community Operations

Location: Hybrid covering Suffolk and Norfolk

Work pattern: 21 hours per week, 7 hours per day with a flexible working pattern

Salary: Up to £25,650.43 per year 

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Branch Development Manager:

• accountable for the development, growth and local governance of branches within a designated area
• provide a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers
• develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability.
• manage local area budgets and have a clear oversight of branch income and expenditure plans.

About the team:

• our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee.
• our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
• The team is made up of an Operations Manager, Branch Development Managers, Centre Managers and a Cat Welfare Advisor

What we’re looking for in our Branch Development Manager:

• proven experience of leading and managing volunteers
• proven management/team leadership experience including drafting operational plans
• experience of planning and implementing new processes and systems across a multi-site organisation
• proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
• personal and professional manner and credibility that generate trust and confidence in others
• hold current driving licence and access to own vehicle

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 23 September 2025

Interview date: 2nd October 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. interview with presentation tbc

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Are you an experienced, pro-active facilities professional ready to make a difference to young lives in Doncaster? Join us as our Facilities Manager and help to provide and improve services that young people and families can rely on. 

We are looking for an organised person to take the lead on managing our properties to ensure safe, functional, clean and welcoming facilities.  This will include preparing reports, carrying out audit checks and associated administrative duties.

You will be responsible for ensuring that the buildings meet Health and Safety standards, and that relevant procedures are being complied with.

You will be working with our established systems, conducting regular checks to ensure that the buildings and site are properly maintained, cleaned and well-presented. This will include supervisory responsibilities and the oversight of external contractors.

As a part of our management team, you will be involved in dealing with staffing, client or other issues across the organisation as they arise, and you will be part of our On Call rota.

You will be able to develop a strong understanding of our various services and users, and particularly the issues arising in an accommodation setting for young people.

You will have strong recent experience, an understanding of relevant Health and Safety / maintenance issues and great organisational skills. 

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Main Responsibilities

• To be responsible for ensuring that all facilities comply with Health and Safety, maintenance and organisational standards, that procedures are in place and complied with, and that matters arising are addressed promptly.
• To provide line management to the facilities team including recruitment, induction and training.
• To engage and oversee contractors in accordance with policy requirements, including proactive safety testing and the resolution of repairs.
• To ensure that appropriate Health and Safety risk assessments are in place to cover the scope of the YMCA’s premises and activities. 
• To ensure that appropriate Health and Safety inductions and toolbox talks are completed for staff, volunteers, residents and others as required.
• To advise senior staff on matters impacting policies or procedures, and to bring day-to-day experience to developmental / strategic discussions. 
• To contribute to gathering information and evidence relating to the regulatory framework for registered providers, safety issues and other licencing and similar matters. 
• To oversee compliance with a designated Health and Safety standard (currently CHAS). 
• To manage specified income and expenditure budgets, ensuring good value and identifying cost-saving opportunities.
• To provide regular and occasional reports as required, including for the monitoring of targets.
• To complete audits and the checking of records, and to deal with designated matters arising including coaching and instruction of staff at various levels.
• To manage relationships with commercial letting and car parking customers. 
• To oversee IT provision across YMCA Doncaster, working with the external contractor as necessary. 
• To assist with the oversight of insurance arrangements, including renewals and claims. 
• To monitor the use and supply of utilities including where efficiency and cost savings can be achieved. 
• To ensure that efficient requisitioning procedures are in place.
• To ensure the accurate collection and reporting of data and other information.
• To cover accommodation, reception or other duties where necessary in times of absence or vacancies.
• To act as a shift Duty Manager, including dealing with any safeguarding, staffing, client or other issues arising during periods of duty.
• To be part of the On Call rota with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at short notice when no other cover is available.
• To develop and maintain appropriately professional relationships with clients, users and other staff, and to maintain confidentiality at all times.
• To represent senior staff and the Association positively in all relationships, both internal and external.
• To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.
• Other reasonable duties as required from time to time by the Line Manager.

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Person Specification

• Recent relevant experience of facilities management including Health & Safety compliance.
• Educated to level three or higher, preferably with a relevant qualification in Health & Safety or Facilities Management. 
• Experience of managing a complex and unpredictable workload effectively. 
• Experience of managing people including induction, regular supervision and performance management.
• Experience of efficient task management, including giving clear instruction and taking remedial action where necessary. 
• Able to work within organisational procedures and clear structures. 
• Experience of monitoring performance and meeting targets. 
• Able to be assertive and persistent where necessary to get things done.
• Understanding of the key Health & Safety and maintenance issues relevant to YMCA Doncaster.
• Able to develop a strong understanding of YMCA Doncaster’s services and users, and to adapt as changes take place. 
• Able to take a proactive and preventative approach to the work. 
• Strong organisational and administrative skills, including attention to detail when inputting data and creating reports.
• Able to use Microsoft Word and Excel to a high standard, and able to implement or adapt to new technologies where efficiency can be improved. 
• Effective verbal and written communication skills, including the ability to communicate well with colleagues as well as with customers or clients with complex needs and / or challenging behaviours.
• Capable of taking responsibility for unexpected situations and making significant decisions in accordance with policy.
• Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
• Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those.
• Able to work varied and unsociable hours where needed.
• Able to cover as part of the On Call rota and to attend site within two hours in the event of an emergency.

We are looking for a Credit Control Assistant. You will need experience of the credit control function, including debtor management as well as experience of working with a range of financial data. You will need demonstrable experience of excellent client service, including resolution of problems or issues as well as demonstrable administrative experience.

Salary: £25,307 - £28,524 per annum, pro rata

Job type: Part time (22.5 hours per week, over 3-5 days)

Contract period: Permanent (flexible work may be considered including term time only working)

Reporting to: Group Management Accountant

Team: Platform Services

Location: Oxford / hybrid working (up to full time from home in line with Picker's remote and home working policy)

Purpose of the role

You will be the credit control assistant and will manage the Group's sales ledger and related financial and accounting records, including bank reconciliations. You will assist the Group Management Accountant in managing accounts receivable and improving cashflow by focusing on mitigating risks and ensuring credit issued by the Group is paid in full and on a timely basis.

In this role you will:

• Be responsible for the financial administration of client accounts
• Assist in the collection of external client debt
• Act as the accounts receivable administrator
• Liaise with colleagues providing support and advice on financial procedures
• Contribute towards the successful operation of the finance function

About you

You will have:

• Experience of the credit control function, including debtor managements
• Experience of working with a range of financial data
• Demonstrable experience of excellent client service, including resolution of problems or issues
• Demonstrable administrative experience
• Excellent grasp of the English language in a business context
• Ability to work to own initiative
• Excellent attention to detail
• Empathy with Picker and its aims
• Relevant skills and experience gained through work or academic studies (educated to GCSE Maths level or equivalent, or higher)

This is a summary of the job description. Please review the full job description on our website.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme and Mental Health First Aiders
• Employee loan scheme (rental deposits, UK work visas, season ticket, emergency)
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Region: South West

Contract: 18 months fixed term, full-time

Interview dates: Monday 6th October and/or Tuesday 7th October 

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Business Development Team at Dementia UK, where you’ll play a vital role in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.

As the Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services. You will help implement, monitor, and ensure they meet quality standards and align with our Common Business Process. Contributing to timely updates and reports on progress against action plans, the development of new services, and identifying any services at risk, particularly within designated areas and restricted funding regions.

In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and ensuring that Admiral Nursing remains central to service design, supporting the overall delivery of Dementia UK’s strategy.

To succeed in this role, you will bring substantial experience in partnership development, account management, and project management. You will have a strong background in developing business cases, strategy development, and implementation, along with a focus on continuous quality improvement and innovation. Experience in the health and social care sector is essential, along with a solid understanding of government policies related to older people’s mental health, carers, and dementia.

Whilst this is a remote role, occasional travel across the South West region will be required to attend meetings and engage with key stakeholders and therefore the ideal candidate will be based within this area.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Director of Children's Services

Location: Much Hadham, Hertfordshire
Salary: £104,000 per annum
Contract: Full time | Permanent
 
Inspire potential. Champion change. Shape the future.
 
For more than 120 years, St Elizabeth’s has been supporting children and adults with complex needs to live life to the full. Today, we are one of the few UK charities to provide a truly integrated offer — with education, residential care, therapies, and health services all co-located on one specialist campus.
 
Our 60-acre site in Much Hadham includes a school, FE college, seven Ofsted-registered children’s homes, adult supported living, and a CQC-registered health agency. Together, we support around 180 children and young people, many with severe epilepsy, learning disabilities, autism and associated conditions, providing not just care, but opportunity, aspiration, and community.
 
We are entering an exciting new chapter of development and growth. To achieve our ambitions, we are now seeking a visionary Director of Children’s Services to join our Executive Team.
 
The Role

This is a pivotal role, reporting directly to the Chief Executive, with accountability for the strategic leadership and operational excellence of our children’s residential care and health services.
You will:

• Provide strategic leadership across seven Ofsted-registered children’s homes, ensuring they consistently deliver safe, high-quality and person-centred care.
• Lead our CQC-registered Health Agency (nursing, therapies, psychology and clinical services), driving integration and innovation to improve outcomes for children.
• Shape and deliver the long-term vision for children’s services, aligned with our organisational strategy and values.
• Ensure regulatory excellence, building strong, transparent relationships with Ofsted, CQC, commissioners and external partners.
• Act as Designated Safeguarding Lead at Executive level, embedding a culture of vigilance, safety, and empowerment across all children’s services.
• Oversee the admissions pipeline, working closely with local authorities and families to ensure St Elizabeth’s continues to meet demand and future need.
• Drive service improvement and transformation, informed by best practice, evidence, and the voices of children, families and staff.
• Inspire, support and develop a multi-disciplinary workforce of over 200 colleagues, ensuring they are equipped, motivated and valued.

 
About You

You will bring a track record of senior leadership in children’s residential care, health, or social care services, with a strong grasp of regulatory frameworks and quality improvement. Specifically, you will have:

• Significant leadership experience in Ofsted-regulated children’s provision, with demonstrable impact on outcomes and quality.
• A deep understanding of safeguarding legislation and experience of acting as Designated Safeguarding Lead.
• The ability to lead multi-disciplinary teams across care, health, and therapies, and to work in partnership with education colleagues.
• Strong skills in strategic planning, service design, and transformation, with evidence of successful innovation.
• Exceptional communication skills, enabling you to inspire teams, build trust with families, and influence commissioners and regulators.

 
Desirable:

• Experience of CQC-regulated health or therapy services.
• Familiarity with commissioning, contracting, and funding models.
• A professional qualification in social care, health, education or related discipline.

 
Above all, you will share our belief in the potential of every child, and will embody our values of being Aspirational, Joyful, Collaborative and Compassionate.
 
What We Offer

• Salary: £104,000 per annum plus £5,000 welcome bonus (T&Cs apply)
• Annual leave: 30 days plus service-related increases
• Healthcare: Bupa private medical cover
• Pension: Generous contributory scheme
• Wellbeing: Employee assistance, free parking, subsidised meals, and a beautiful countryside campus
• Development: A culture that invests in leadership, professional growth, and continuous learning
• The opportunity to shape one of the UK’s most distinctive models of integrated education, care and health provision

 
This is an on-site role based in Much Hadham. Due to our rural location, a driving licence and access to transport are essential.
 
Apply Now

This is more than a job — it’s a chance to shape lives, influence practice nationally, and leave a lasting legacy.
 
If you are ready to lead with vision, compassion, and impact, we would love to hear from you. For a confidential conversation, please contact us.
 
Lead with vision. Transform with care. Join St Elizabeth’s and help children live life to the full.
 
#INDMGR
 
REF-223 802

Office Manager

£33,000 – £35,000 per annum (dependent on experience)

Full time and Permanent (35 hours per week)

Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.

Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice.  Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice.  In addition, we commission other research identifying and spotlighting new areas of housing injustice. 

We are seeking an Office Manager to lead and deliver the core administration that underpins our charity’s work. This new role brings together governance admin, property record management, and oversight of our office systems and environment.

As Office Manager, you will:

• Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas, circulating board packs, and taking minutes.

• Manage the administration of our property portfolio, ensuring leases, rent review dates, compliance certificates and other legal documentation are accurate and up to date.

• Oversee the smooth running of our office, including IT and supplier contracts, health & safety compliance, and ensuring staff have the systems and equipment they need.

• Act as the first point of contact for general enquiries and provide reliable admin support to the CEO, DCEO and wider team.

We are looking for someone with:

• Strong organisational and time management skills.
• Experience of managing an office in the charity or not for profit sectors
• Experience of supporting Boards or committees, including minute-taking.
• Knowledge of property/lease administration, or a willingness to developed this.
• Excellent written and verbal communication skills.
• Confidence managing suppliers and contractors, with a pro-active approach to problem solving.
• A collaborative and professional style, with the ability to juggle multiple priorities and deadlines

This is a vital role at the heart of Commonweal, making sure our systems and governance are effective, compliant and supportive of our wider mission.

Deadline for applications: 11:59pm 23rd September 2025 

(Please apply early, as we may close this vacancy ahead of the advertised deadline if we receive a high number of applications)

Initial interview date: w/c 29th September via Zoom or TEAMS video platforms.

Final interview date: w/c 6th October in person at the Commonweal Offices.

How to Apply
Please read the Job Description and Person Specification for the role.

If you wish to apply, you will need to submit:

• An up-to-date CV
• A covering statement (no more than 2 sides of A4) setting out how you meet the requirements of the role and your motivations for applying.

Applications should be submitted via CharityJob

No agencies please – any approaches will be ignored.

Commonweal Housing is committed to equal opportunities and values diversity in its workforce.

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

We’re looking for a Mass Participation Product Manager to lead the delivery and growth of our owned events portfolio, including our flagship Walk of Light and Walk the World campaigns, while shaping new and exciting supporter experiences.

Working in our Mass Participation team, you'll play a key role in managing end-to-end campaigns, developing innovative new products, and helping us grow income and supporter engagement across the UK.

You’ll bring experience in mass participation events, strong project and budget management skills, and a collaborative, innovative mindset. You’ll also be passionate about building excellent supporter journeys and using data to drive decisions and improve performance.

You'll be working with talented colleagues, agencies, and supporters, driving forward a bold fundraising strategy, and changing lives for people affected by blood cancer.

Expected travel for this role is: Whilst there are no fixed number of days per week required to attend the office, the successful candidate will be required to travel to meet internal and external stakeholders, attend monthly and quarterly team days in the London office and travel nationally to away days and fundraising events.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspective. 

Centre Manager
Location: Peterborough (PE1), office-based role
Hours: 21 per week (3 days)
Salary: £31,000 pro rata
Duration: 12 weeks

Immediate start essential.

Please note: Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1).

About Us
Charity People are delighted to be partnering with an organisation that empowers women to realise their potential, support their families, and strengthen their communities.

This is a fantastic opportunity for a compassionate Centre Manager to lead a Peterborough based Women's Centre and shape it into a vibrant, trauma-informed space for women in an area of significant deprivation. Many of the women they support face complex challenges, including experiences of the criminal justice system, housing insecurity, poor mental health, and domestic or sexual abuse.

The Role
As Centre Manager, you will:

• Lead the development and delivery of trauma-informed services for women in Peterborough.
• Manage a small team of support workers and oversee centre operations.
• Build strong partnerships with local services and community organisations.
• Facilitate programmes and courses, as well as liaise with external facilitators.
• Ensure accurate data collection, safeguarding, and risk management.
• Represent the organisation as the public face of the Women's Centre.

You will also play a key role in continuing renovations, ensuring the centre provides a safe, welcoming and empowering environment for all women who walk through the door.

About You
We are looking for someone with:

• Experience of empowering women with complex support needs.
• An understanding of the social and cultural issues affecting women.
• Strong organisational skills, with the ability to prioritise effectively.
• A trauma-informed, flexible and positive approach.
• Confidence in IT skills, including Word, Excel and Outlook.
• Experience of Salesforce, or willingness to learn.

Experience in office or service management, knowledge of local women's services, and an understanding of health & safety regulations are desirable but not essential.

This role would suit an experienced women's sector professional, or someone with a background in probation, support work, or community services who is ready to step into management.

How to Apply
Please apply without delay, applications are being reviewed on an ongoing basis.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

You’ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate.  You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy

 

What we offer:

 

3 best things about the job (in our humble opinion)

 

· You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media

· You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners

· You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world.

· A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum.  Total salary £45,471 per annum

· Pension scheme

· 31 days annual leave plus 8 bank holidays

· Mix of office based in our North London office (min 2 days per week) and home working

· Salary sacrifice benefits including cycle to work

· A true People First charity with training and career development at our core

· An inclusive culture – and lots of music!

· This role is full time

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!

The Role

What will I be doing?

• Managing a portfolio of public engagement events, including the delivery of the summer exhibition in Dublin each year and public engagement events across NI, Scotland and Wales
• Working with colleagues from across the organisation, particularly those in the Membership and National teams to support member led or member involved approaches to public engagement, with members supported and enabled to deliver appropriate activities that impactfully contribute to the IOP’s strategic goals.
• Support the development of public engagement content that demonstrates the value of physics and its applications to our lives and the full range of career and education pathways that can be accessed through doing physics
• Support the evaluation of Public Engagement Events to ensure the ongoing improvement pf our programme

Please note that this role will require significant travel around the UK and Ireland to deliver its remit. We particularly welcome applications from outside London and the South East of England with this in mind.

Projects you work on may include:

• Managing events and activities across the UK and Ireland that connect families with physics
• Developing new, novel and exciting resources that convey the relevance of physics to our daily lives
• Supporting IOP Members and physicists more broadly to be relatable role models for young people and to tell their stories in engaging ways

Who will I work with?

• The role holder reports to the Head of Public Engagement and Dialogue
• Working closely with the other members of the Public Engagement team to deliver a vibrant annual programme
• Collaborating with colleagues from across the IOP including Membership, EDI and Communications

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• A proven track record of delivering excellence in public engagement with science and physics in particular, particularly with families
• Experience in working with volunteers and those from across the science community to deliver public engagement
• Skill in translating complex physics topics into family-friendly activities
• Experience of engaging with diverse communities, especially those currently under-represented in physics
• A degree in physics/science related/astronomy

Nice to have

• A post-graduate qualification Science/Astronomy or similar

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.

The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.

The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.

Job summary 

As Grants and Impact Manager you will be stewarding high-profile Trust and Foundation donors, researching new prospects, and writing compelling applications using detailed case studies compiled by the team. You will also coordinate the development of a new Monitoring, Evaluation, and Learning (MEL) programme, strengthening our ability to measure, understand, and communicate the impact of our work. A key part of this will be focusing on evidencing and enhancing the positive change created by Caring in Bristol, ensuring that funders and stakeholders can clearly see the difference their support makes.  

Who we are  

Caring in Bristol’s mission is to unite our city against homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.    

Our services aim to reach people where they are, targeting under-served communities and proactively designing our services to be accessible and inclusive. We maximise our impact through committed and creative outreach to key groups who would not otherwise receive support.  

About the role  

As our Grants and Impact Manager, you will play a pivotal role in sustaining and growing Caring in Bristol’s income from Trusts, Foundations and statutory grants, by acquiring and managing high-value funder relationships. Alongside this, you will take the lead in developing and embedding a clear, organisation-wide Monitoring, Evaluation, and Learning (MEL) programme. This new focus will enable us to set measurable goals, track progress, and capture the real-world impact of our work - ensuring we can tell a compelling, evidence-based story to funders, partners, and the wider community. 

You will identify and lead the creation of high-quality trust and foundation applications and proposals, working closely with the Head of Trusts and Foundations, and take responsibility for a portfolio of funders, building strong, long-term relationships, improving funder satisfaction and securing continued or increased investment in our mission. 

Beyond managing relationships, you will help transform the way we demonstrate impact. By collaborating with service delivery staff to develop our impact monitoring practices you will ensure we can report back to funders with clarity, consistency, and confidence - showing exactly how their support translates into tangible outcomes for people experiencing or at risk of homelessness in Bristol. 

You will also be instrumental in delivering a best-practice funder engagement programme, finding innovative ways to create value for funders through tailored reports, webinars, site visits, and other forms of involvement. Acting as an ambassador for Caring in Bristol, you will represent us to funders and stakeholders with credibility and passion, using your insight to strengthen our reputation and influence. 

Finally, you will act as a voice of the funder within the charity, ensuring their perspective shapes our project design, monitoring, and communications. Working collaboratively with colleagues across service delivery, income generation, and finance, you will help embed practices that not only improve funder relationships today but also make Caring in Bristol more strategically and sustainably fundable for the future. 

Head of Legal Services

A place to make things happen

Location: Peterborough or Bradford, Hybrid,1-2 days in the office with travel to other offices for meetings as required.
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm
Salary: £82,370 per annum

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

This is a strategic role where you'll shape Accent’s legal function to meet the needs of a modern, purpose-driven organisation. You’ll lead a small team, manage external legal partnerships, and work in partnership with the business to deliver expert advice that enables confident decision-making and mitigates risk.

With a focus on commercial law and the legal frameworks of the social housing sector, you’ll review our legal services model, drive service improvements, and ensure value for money. You’ll work closely with senior leaders and stakeholders to embed a proactive, collaborative legal culture across the business.

Join us and take the lead in shaping a robust legal function that underpins our mission and values.

Salary

The spot salary for the Head of Legal Services post is £82,370 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

· Solicitor, barrister or equivalent qualified lawyer with substantial post-qualification experience

· Extensive experience as a senior in-house lawyer within a regulated sector with specialist knowledge in commercial and/or sector-specific law, and the right to practice law in this jurisdiction.

· In-depth legal expertise with an understanding of legal principles and practices, with evidence of continued professional development (CPD) commensurate with the requirements of the role.

· A strategic mindset with experience in business planning, performance management and value.

· Proven analytical and problem-solving skills, demonstrating your ability to assess and understand complex legal issues, and provide strategic advice.

· Natural leadership, management and influencing skills, with the ability to assess and understand complex legal issues, build trusted relationships with stakeholders and maintain probity and professional standards at all times

· Have exceptional writing and communication skills, with the ability to deliver succinct presentations or advice to senior leaders and wider organisation.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A 45 minute interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date: 25th September via Teams.

Stage 2: A Place to Show Your Strengths

You’ll deliver a presentation to the panel and have your final interview which will focus on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.

Planned date: 3rd October at our Peterborough office or 6th October at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Legal Services, Legal Director, General Counsel, Senior Legal Counsel, In-house Legal Lead, Legal Department Head, Commercial Law, Regulatory Compliance, Contract Law, Corporate Governance, Social Housing Law, Housing Regulation, Legal Risk Management, Legal Advisory, Legal Strategy, Statutory Compliance etc

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