Services Manager Jobs
As a senior fundraising team member, you will take a strategic approach to leading the development and management of our Major Donor, Trusts and Legacy programmes to maximise income and meet annual targets. You will be accustomed to dealing with senior level figures in the corporate world and in managing the highest-level relationships between the Trust, the Charity, Trusts, legators and significant donors.
For this role, you will need
- Have successfully managed a high-value and diverse portfolio of major donors
- Good understanding of the fundraising process
- Ability to prepare written donor proposals, donor stewardship and the ability to plan and execute events related to the cultivation, solicitation, and stewardship of donors
- To work independently to plan and implement creative strategies to increase philanthropic gifts by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively.
- Be able to build strong relationships and partner with key staff across Frimley Health NHS Foundation Trust in line with our strategic ambitions.
-Experience working within a results-oriented environment, with a record of achieving personal KPIs and targets.
-Excellent interpersonal and verbal skills and proven experience managing or liaising with clients, customers, or charity donors.
- Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines under pressure.
- Ability to work well as a team member and on my initiative.
The work of Frimley Health Charity helps to improve lives across all our hospitals for patients, staff, and visitors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a dynamic individual to work as part of our Rehab Team to assist with a range of administration tasks and session support, support clients during workshops and with other admin tasks, be the first point of contact for all new enquiries and to carry out tasks allocated by the Rehab Team Lead
REHAB TEAM MEMBER
35 hours per week
£12.50ph
3% contributory pension
25 days holiday pro rata per annum in addition to public holidays.
3 months' probation
The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU. Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement.
On the job training will be provided at all times to help develop your skills and knowledge.
Following the successful completion of the probation period, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to course tutor for feedback.
Training on Headway Surrey’s CRM database, Charitylog will be given.
A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work
JOB PURPOSE:
The main purpose of the role is to:
- Assist with a range of administration tasks and session support
- Support clients during workshops and with other admin tasks
- Be the first point of contact for all new enquiries
- Carry out tasks allocated by the Rehab Team Lead
A Rehab Team member will play a key role in achieving Headway Surrey’s objectives by working alongside the Rehab Team to achieve our vision and mission:
Vision - To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.
Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.
ROLE OVERVIEW
The key areas of responsibility include:
To support centre sessions which run on Tuesdays and Thursdays, 10.00 am to 2.30 pm, under the direction of the Rehab Team Lead and with the assistance of volunteers.
- Prepare cognitive tasks for clients
- Support clients to complete tasks
- Help to present educational brain injury workshops
- Facilitate conversation and encourage clients to follow centre guidelines for appropriate behaviour
- Support the Rehab Team Lead to facilitate other sessions throughout the day, which may include art, boardgames, discussions
To attend team meetings, planning sessions and rehab meetings as required, either in person or via Zoom.
To be the first point of contact for new enquiries and to provide administrative support to enable new enquiries (clients and carers) to access Headway Surrey’s rehab services by:
- Responding to all enquiries (telephone, letter, email or online referral forms) for support services
- Accurately recording all enquiry details and documentation on the CRM
- Ensuring all enquiries are followed up in a timely manner and chased up accordingly
- Collecting and gathering documentation
- Supporting clients to complete Brain Injury ID Card application forms, issued by Headway UK.
- Liaising with Adult Social Care and signposting to other agencies/services where appropriate
INITIALLY
To undertake an induction program given by the Services Manager or CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.
OTHER TASKS
As a small organisation we plan carefully, but sometimes, medical and unplanned absences may present themselves. We may need you to cover / help the team. Training will be given, so that you are prepared for these eventualities.
To provide occasional support in the wider administration duties of the organisation as directed by the Service's Manager.
Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
How to apply
For an informal telephone discussion ring
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Application Instructions
To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.
No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.
Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world.
The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including over 1.5m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together.
The Ri is a small and welcoming environment with a creative team who are committed to nourish everyone’s desire to engage with science.
We are looking for an experienced corporate fundraiser to join our Fundraising Team. You will be a compelling and engaging communicator who can work at all levels of the organisation to cultivate and develop the relationships that will enable the Ri to achieve its strategy. You will be a strong account manager and skilled in securing new business, managing a portfolio of corporate supporters at different stages – from prospecting through to pitching, contracts negotiation and partnerships renewal.
Do you see yourself working for a reputable and treasured organisation dedicated to engaging the public with science? Then this fantastic opportunity is for you!
You must be comfortable working with a small team but also successful in working with sponsors in a corporate setting. You should also be able to identify and meet sponsor needs, drawing on creativity and problem-solving skills to offer tailored sponsorship propositions. You will have a varied portfolio of sponsors from day one with household brands from across the tech, pharma and financial services industries. Strong presentation and communication skills are a must.
Please review the full job description and person specification (download below), and click the apply button to submit your CV. Please also supply a supporting statement (no more than 500 words) explaining why you are interested in the role and how you meet the criteria set out in the person spec as soon as possible and by 10am on Monday 18 November 2024.
We plan to interview on 26 November but may interview as applications come in. We may also close the application process early if we have a strong field of applicants.
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.
The client requests no contact from agencies or media sales.
Educational Partnerships Regional Manager (London and South East)
Salary: £37,750 per annum
YE Pay Grade: 6
Permanent
Full time: 37.5 hours/5 days per week
Home based with significant travel within the region
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager for London and the South East.
Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.
As an Educational Partnerships Regional Manager you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as Educational Partnerships Regional Manager will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.
The Educational Partnerships Regional Manager role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list.
• Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres.
• Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
• Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
• Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school.
• Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.
We are looking for:
• A motivated self-starter
• Confident leader who can quickly support develop an existing team
• Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
• An understanding or experience of managing varying relationships, including volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel throughout and covering London and South East.
DBS required: YES
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 15th November 2024. Please note applications without a cover letter will not be considered.
Interviews will take place via MS Teams, on 18th and 19th November 2024.
Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager, Guildford
Salary: £23,400 per annum
Team: Retail
Hours: 37.5 hours
Location: Guildford
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
The post holder must be able to work their contracted hours across the 7-day working week.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 15th Novemeber 2024
Interview Date: rolling interviews
The client requests no contact from agencies or media sales.
Job Title - Service Administrator
Contract – Permanent, Full-time
Hours - 35 hours per week
Salary – £23,933 per annum
Location – London, WC1 (Hybrid Working)
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children and young people. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are looking for an experienced and enthusiastic administrator to join the children’s rights charity Coram Voice. This is an exciting opportunity for a well-organised and professional individual to join our vibrant office in London to support our services and work with children and young people in and leaving care. You will be a great communicator who is systematic; comfortable with people at all levels of seniority and adept at talking to children and young people.
The post holder will be responsible for providing responsive and effective administrative support to our independent service by arranging secure accommodation reviews and by providing administrative support for A National Voice (ANV). The role also includes supporting the Administration Manager to ensure the smooth running of Coram Voice Head Office.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 13th November 2024 at 12:00 pm
Interview dates: 19th November 2024 & 21st November 2024
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
37.5 hours per week / Permanent / working onsite Monday to Friday, 9am-5pm, with one late shift per week
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Horsham Y Centre supporting 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. The service is staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. In delivering the role, you will report to the Supported Housing Manager and be responsible for:
Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.
Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.
General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.
We believe every young person has the right to discover their potential.
The client requests no contact from agencies or media sales.
Contract: Permanent, full-time or part-time options available, 35 hours over 5 days
Location: Hybrid – Burford, Oxfordshire, OX18 4PF, with the flexibility to work from home.
Closing Date: Sunday 10 November 2024
We’re recruiting Business Support Manager to join our vibrant, high performing team. This key role will provide essential support to our Chief Information Officer and the Information Services Team, ensuring everything runs smoothly and efficiently. If you thrive in a supportive environment and love making a difference, we’d be delighted to hear from you!
More about the role
As our Business Support Manager, you’ll assist our Chief Information Officer in focusing on strategic priorities while ensuring seamless operations within the Information Services Team. You’ll have the autonomy to make decisions and prioritise tasks, all while being a valued member of our collaborative team.
This role is hybrid, allowing for 40% of your time in the office and 60% remote. This balanced approach fosters both collaboration and individual productivity. We’re dedicated to creating a work environment that adapts to your needs, helping you thrive both professionally and personally. We welcome applications from those seeking full-time or part-time options
Key Responsibilities
- Provide comprehensive support to the Chief Information Officer, enabling them to concentrate on key initiatives and priorities.
- Work closely with the Information Services Team to ensure consistent compliance, process adherence and communication across the directorate.
- Attend senior leadership meetings as the voice of the Information Services Team, taking minutes and following up on action points.
- Oversee central budget items, including engagement with third party providers, ensuring that spending is accurately recorded and reconciled with monthly management accounts.
- Oversee the Information Services sections of our intranet.
- Collaborate with senior team members to create important documents, including presentations and meeting papers.
- Represent the Information Services Team on various projects, sharing insights and feedback.
- Ensure adherence to risk management and Blue Cross policies, helping to improve efficiency within the team.
- Assist the Trustee Chair of a specific committee by organising meetings, preparing agendas, and taking notes during discussions.
About You
We’re looking for a proactive and personable support professional who’s committed to delivering high-quality work. You’ll excel at building strong relationships with colleagues and stakeholders, working collaboratively to achieve our shared goals. Your attention to detail will shine through in everything you do, especially regarding budgets and written materials.
In this role, it’s essential to stay calm and composed, even when things get a bit hectic!
Essential Qualifications, Skills, and Experience
- Proven experience in supporting committees and senior meetings, including planning agendas and tracking actions.
- Experience working at a senior level with strong writing and proofreading skills to create clear and concise documents.
- Exceptional organisational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
- Excellent interpersonal and communication skills, capable of sharing information effectively across teams.
- Experience in supporting colleagues to enhance team effectiveness.
- Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, SharePoint).
- A discreet approach to handling confidential information.
- Alignment with Blue Cross values of compassion, courage, and inclusion.
- Desirable Qualifications, Skills, and Experience
- Experience in a charity or not-for-profit organisation.
- Familiarity with roles relevant to the Information Services Team.
- Experience in minute-taking for meetings.
Why Blue Cross?
Joining Blue Cross means becoming part of a team that truly cares about making a positive impact in the lives of pets and their owners across the UK. We take pride in nurturing a supportive and collaborative work environment, where your personal and career development is a top priority.
Our people are at the heart of everything we do. Without their dedication and commitment, we couldn’t achieve our mission of making a difference in the lives of those we serve.
In return, Blue Cross is committed to providing you with the best possible working environment. Your happiness and well-being are important to us, and we will strive to support you in every way we can.
Our generous benefits package includes:
- 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Claim for professional fees
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
- Personal development programme
- How to apply
Click the apply button below and complete the online application process before the closing date on midnight Sunday 10 November 2024.
If you’re ready to take the next step in your career and contribute to our mission, we can’t wait to hear from you!
We reserve the right to close this vacancy early should we receive an overwhelming response.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
Are you a fundraising trailblazer who’s passionate about improving lives?
If the thrill of organising events and driving innovative fundraising campaigns excites you, we want to hear from you!
Northampton Town FC Community Trust is an award-winning and pioneering charity that uses the unique appeal of Northampton Town Football Club to deliver activities that connect our communities and improve people’s lives. We’re searching for a Fundraising & Events Manager who isn’t just looking for a job but wants to make a tangible difference, helping us to raise vital funds to continue the life changing work we deliver.
Why work with us?
We know that people are the key to us achieving our mission – and that’s why we look after our dedicated team. We believe that everyone on our team should grow as the organisation grows – and we do that by encouraging constant learning and development. We know that if we invest in our team, our team go the extra mile.
About Nordoff and Robbins
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
Music Services is the delivery arm of Nordoff Robbins and encompasses the provision of music therapy and related activities including education, training and research. The Music Services Administrator will work closely with the Country and Regional Managers of our East & West of Scotland and Southwest England/South Wales teams, and alongside other Music Services Administrators to ensure that the admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us. We need someone who can also support the essential data evaluation and impact assessment activities of the Music Services team, underpinning the music therapy delivery data needs of the organisation.
Many of our clients lead challenging lives and include vulnerable children and adults. This role is therefore subject to a basic DBS/PVG check.
We are also looking for you to:
· Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders
· Have a collaborative work ethic and ability to engage positively with all stakeholders
· Have a professional approach and ability to work without close supervision
· Produce work with accuracy, diligence and attention to detail
· Effectively use Microsoft Office (Outlook, Word, Excel)
· Have experience in using online databases
· Be mission-led and values driven, putting the client front and centre of what we do
· Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvement and share these with the team.
What we offer:
· A varied workload, including involvement in our music therapy delivery data nationwide alongside work within our three of our regional teams.
· Direct support from and working alongside both regional management teams
· The ability to work flexibly and remotely in this role.
3 best things about the job (in our humble opinion)
· You will be witnessing many examples of the impact of music therapy, as you engage with therapists across the U.K., and develop an understanding of how music therapy services function in a wide range of settings.
· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues
· You will get to work with different areas of the organisation.
Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.
· A salary of £28,098.40 per annum
· Pension scheme
· 31 days annual leave
· EAP (Employee Assistance Programme)
· Home-based, with occasional travel to the Edinburgh/Glasgow areas
· Salary sacrifice benefits including cycle to work
· A true People First charity with training and career development at our core
· An inclusive culture – and lots of music!
· This role is full time, working 5 days per week
We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE
To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish in order to enable sustainable, high quality service provision for children and young people and promote great youth work in all its forms.
As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these.
Our Ealing Young Champions programme has been developed over the last four years, and we have secured multi-year funding to run projects designed to engage and empower local young people to advocate for practical solutions to address the issues that they and their peers face. Whilst a core group has been established over time, the way the project is run will be set by the successful applicant according to their own experience of working with young people.
We are also about to begin an exciting new project, taking over a local Library and developing it as a hub for services for children, young people and families in Greenford, alongside a core library offer for the local community. The appointed person will be instrumental in engaging with local young people to ensure they have a say in how the building and services within it are developed.
Main Purpose of the role:
1. Manage the planning, recruitment and delivery of our Ealing Young Champions Youth Voice project
2. Advocate for and embed youth voice into the work of partners, stakeholders and members and identify new opportunities to develop youth voice and co-production programmes
3. Work with colleagues to set a strategy for embedding co-production in YEF’s organisational practice
4. To provide project management and support on youth engagement with the Greenford Library project
Please see attached role description and person specification for a more detailed breakdown of the role and skills needed to do it.
Please submit a CV and cover letter which describe how you meet the key experience, knowledge and skills outlined in the person specification, or your commitment to developing them in your role.
The information in your CV and cover letter will be used to ensure those who best meet the criteria for the role are shortlisted.
Young people in Ealing can access the opportunities to lead happy and safe lives, fulfil their potential and become listened to in the local community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 20th November 11.30pm
- Interviews will take place w/c 25th November
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024
The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.
Key areas of responsibility:
- Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
- Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
- Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
- Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
- Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.
About you:
- Educated to GCSE level or equivalent; English and Maths essential
- Experience of dealing with the public and diffusing difficult situations
- Excellent telephone manner and strong written correspondence skills
- Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
- Experience of using CRM Databases or similar software and capable user of Microsoft packages
- Accuracy in data entry and excellent attention to detail
- Proven organisational and communication skills
- Ability to evaluate and improve repetitive tasks and procedures
- Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Hope Against Cancer is Leicestershire and Rutland’s local cancer research charity. We were established in 2003 to fund cutting-edge research in our area and to make clinical trials available to local people. Since 2003 we have raised in excess of £8m and funded over 100 research projects which investigate many different forms of cancer.
Our vision – Our vision is working for a future where more local people survive cancer.
Our Mission – Our mission is to fund innovative research that leads to improved treatments and better outcomes for people, and to achieve the greatest possible impact in the local and national fight against cancer.
About the role
Key Objectives - Summary:
· The role of the Corporate and Community Partnerships Manager is to generate income to meet the Charity’s fundraising requirements by maintaining and developing successful partnerships with corporate and community group supporters, through donations, sponsorship, employee and group fundraising activities and events (organised both by Hope and third parties).
The Person – Summary:
Are you a fundraising or sales professional ready to help us fund life-saving cancer research? We're looking for an ambitious, confident and engaging Corporate & Community Partnerships Manager who can:
· Recruit, manage, and support businesses and potential volunteer fundraisers within the local community, helping them to reach their fundraising potential.
· Identify and develop new relationships with corporate supporters, community groups and high net-worth individuals.
· Inspire and bring out the best in supporters, corporate partnerships and community groups, engaging them with Hope Against Cancer’s life-saving work over the long term.
· Enable our supporters to set and achieve ambitious fundraising goals.
· Engage supporters in Hope-organised and third-party events.
· Be an ambassador for HOPE in the community, working with businesses, community groups and volunteers to unlock new opportunities.
Have you got:
· Proven experience of exceeding targets and working to Key Performance Indicators (KPIs)
· Excellent ability to motivate, inspire and influence people.
· Strong networking skills and proven ability to build long-lasting relationships.
· Proven ability to track and report on income.
· Flexibility and willingness to travel where needed to support events (A driving license is essential)
We want you to help us build great relationships with our supporters and to help them achieve their fundraising ambitions, allowing us to grow our sustainable, annual income. This is a rewarding and fast-paced role, in a small team. No two days will be the same as you'll be working with individuals, trustees, community groups and local/regional businesses, and supporting them with their fundraising goals!
Principal Responsibilities and accountabilities:
· Deliver the corporate and community activity annual income and expenditure budget contributing to our overall income within the fundraising strategy. Producing monthly financial reports will be required.
· Maintain and develop existing relationships across Leicestershire and Rutland, providing excellent account management to maximise income for Hope.
· Design and deliver a bespoke communication and contact strategy (with Marketing and Comms)
· Secure retention of corporate and community supporters.
· Identify and secure new partnerships including Charity of the Year, CRM and CSR opportunities.
· Secure sponsorship for Hope’s events through the development of strong pitches, researching potential sponsors to target and negotiating contracts.
· Act as an ambassador for Hope, representing the Charity at external events, including networking and public speaking/presenting.
· Research past, present and prospective corporate and high net-worth individuals and help determine the best, tailored fundraising approach for each.
· Develop new income streams through cause-related marketing opportunities by researching prospects and building relationships.
· Promote Hope’s fundraising and research to relevant supporters and partners by making presentations to specific target groups and attending cheque presentations.
· Be responsible for your own administration and efficiently organise all your own activities with support from our part-time administrator.
· Display strong analytical skills to evaluate activity using our e-tapestry database, with support from office manager and database admin.
· Any other duties reasonably assigned by the CEO.
· Adhere to Hope’s policies and procedures and fundraising legal requirements.
Measures of Performance
· Achievements of financial targets and increase in corporate/community supporter base.
· Achievement of retention targets for corporate and community supporters.
· Securing significant corporate sponsorship for events.
· Degree of enhancement of Hope’s profile within the business and local community and with well-connected individuals.
· Institute of Fundraising Codes of Conduct and Practice adhered to.
· Quality and effectiveness of administration.
· Quality and effectiveness of teamwork and good working relationships with the small core team, volunteers and researchers.
Please see the full job description and personal specification attached
How to apply
Please submit your CV and cover letter quickly as we will be conducting a rolling interview process for suitable potential candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Title: Healthcare Assistant
Reports to: Patient Services Manager
Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events
Job Purpose: To provide direct support to patients and support to all areas of the Charity Group
Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00
Key Responsibilities:
· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related inquiries becomes second nature
· Co-ordinate and action messages in the Patient services Mailbox and distribute messages accordingly to the wider team where needed
· Maintain that Patient services documentation is updated with clear and concise details
· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances
· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums
· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc
· Build a central database of case studies / Patient Stories whether written or recorded
· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager
· Propose titles and speakers for patient educational events and develop virtual educational videos
· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR
· Support Patient Services Manager with Administrative tasks/requests
Person specification:
- Full Driving Licence with access to a vehicle
- Healthcare knowledge advantageous but not essential
- Educated to GCSE level minimum
- Excellent verbal and written communication skills
- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Ability to work on own initiative as well as part of a team
- Excellent attention to detail and accuracy
- Professional, methodical and thorough approach to work with a Friendly and polite manner
The client requests no contact from agencies or media sales.