Services Support Officer Jobs in Manchester, Greater Manchester

Local Motion Project Manager

The role

The post holder or this role will be responsible for the work of LocalMotion in Oldham and ensuring that local people, community organisations and institutions can collaborate to achieve their shared vision.

The shared purpose of LocalMotion is to learn how all elements of our societal structure, including funders, sectors, and citizens, can work together equitably within a geographical place to positively disrupt the normal patterns and vicious cycles that are holding communities back, to reimagine a more just future for everyone. And for the collective learning to influence change at a local and national level.

The main things you will be asked to do in this role

· To provide effective and visible leadership of the LocalMotion work in Oldham, both within Oldham itself and within the wider LocalMotion movement and network.

· To ensure that Oldham’s LocalMotion work is delivered in line with LocalMotion aims and values and strives for excellence in coproduction and collaborative practice.

· To actively connect with people, communities organisations and institutions in order to maximise the reach and impact of this opportunity.

· Work with the local coordination group to establish the ways of working and processes required to share power and devolve resources and leadership to drive forward the work to achieve our local vision.

· To ensure the local coordination group in Oldham is well supported, is reflective of the communities of Oldham and has the practical support it needs to carry out its functions and responsibilities.

· To ensure that the LocalMotion resources are spent in accordance with the grant agreement, the budget and that all reporting, due diligence and learning requirements are met.

· To ensure the LocalMotion work in Oldham is well documented, and we are able to share learning and impact with key stakeholders.

· To work with local partners, funders and other stakeholders to secure additional resources that will help achieve Oldham’s LocalMotion vision.

· To contribute to LocalMotion learning and governance events (approximately 4-6 per year) as part of the wider network and be a representative of the work in Oldham, including delivering presentations and sharing learning and insight.

To organise and host events and visits to further the objectives of LocalMotion

The ideal candidate for this role will be someone who…

• Is a skilled and experienced facilitator and programme manager.
• Is driven by social justice and addressing the root causes of systemic issues.
• Is rooted in community and understands the VCFSE.
• Is a networker and can easily build strong, trusting relationships with people and organisations.
• Is a skilled influencer who can operate within partnerships and bring solutions.
• Is an excellent communicator and effective in producing reports and presentations to a wide variety of audiences.

Salary: £37,336-£40,220 per annum (pro rata)

NJC Grade: NJC PO2 (29-32)

Hours: 28 hours per week (Monday to Friday, with some evening and weekend work)

Length of contract: 3 years with the possibility to extend.

Location:  Hybrid working – work from home and at our office and in communities in Oldham

The closing date for applications is 09:00am on 31 May 2024

Interviews will be held on 13 June 2024  and will include a panel interview and task.

Please note, the successful candidates will be required to undertake a Basic Disclosure and Barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

Action Together believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making.  We want to encourage applicants with a diverse range of backgrounds to apply.  In particular, those with lived experience of racial inequity, disability, or poverty. 

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

VCSE Research & Insight Worker

NJC Scale Point 23: £32,076 FTE, actual for 22.5hrs £19,245.60

22.5 hours per week

Fixed Term

Eccles, Salford

In October 2022 Salford City Council commissioned Salford CVS to undertake research into the strengths of the Voluntary, Community and Social Enterprise (VCSE) sector as part of their Joint Needs and Strengths Assessment.

Every three years since 2008, Salford CVS leads on State of the VCSE Sector research in Salford and also across Greater Manchester. Working with other local infrastructure organisations, we aim to provide a comprehensive overview of the VCSE sector. Our last research report was published in 2021 and we have started planning for the research to be conducted this year.

In August 2023 we further developed our VCSE sector research and insight work with the commencement of our Salford 99 longitudinal study. This research project is designed to understand the issues affecting the VCSE sector in Salford and aims to track 99 VCSE organisations every six months for a three-year period, so that we gain ‘live’ insight in between our three-yearly State of the VCSE sector large research project. Alongside this work we conduct a Pulse Check survey with a variety of VCSE organisations to get a snapshot of what is changing for them each quarter.

This exciting VCS Research and Insight role involves a combination of VCSE engagement and insight work across Salford.

We are looking for someone who:

• Has experience of research, data collection, analysis and excellent report-writing skills
• Will enjoy working in a fast-paced environment within a team of dedicated, friendly people who believe in making a difference
• Has fantastic organisational skills – able to multitask and work effectively in a busy team environment
• Is able to effectively engage with a wide range of VCSE groups and organisations
• Understands the importance of confidentiality - as you will be involved in conversations on sensitive and confidential topics
• Enjoys working with a diverse range of people from a wide variety of backgrounds and organisations
• Is passionate about the voluntary, community and social enterprise sector

If that sounds like you – then we want to hear from you!

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work Scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture

Closing date: Friday 24th May 2024 at 12 noon

Interview date: Friday 7th June 2024

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

Would you like to provide support, advice and guidance to the Royal British Legion members in Northumbria? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you.  

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities.  Through strong relationships with our members, the Branches and the County Committees, the Team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership engagement officers (MEO) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. We are looking for an effective, diligent multi-tasker with excellent customer service and communication skills who can both support and challenge.

The MEO provides organisational support, advice and information to our members, and works closely with County Committees, membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members, and on a mobile basis with frequent travel to local branches and at other locations in the Northumbria area and beyond (incl. for monthly team meetings).

This is a Part Time post, working 21 hours per week, Monday-Friday. Working arrangement to be as agreed with Management and a degree of flexibility is needed. Evening and weekend work will be required.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Sunday 19th May 2024

As a Trust & Corporate Fundraising Officer, you will support thousands of young people each year by engaging with companies, trusts, foundations and other funding bodies and securing funding for our programmes. Our fundraising team create opportunities for thousands of underrepresented young people to access the jobs of the future. At EDT we are passionate about providing accredited skills development programmes that support young people to reach their potential.

ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.

Salary: Band B, £24k to £30k, depending on skills and experience.

Benefits: 25 days annual leave per year plus bank holidays, pension (up to 10% employer contribution), life insurance (3 times annual salary), volunteering days, flexible working and well-being support and activities; including employee assistance, wellbeing and health programme, WeCare.

Hours: It is a permanent, full-time (37.5 hours a week) role and we offer remote, hybrid and flexible working options (EDT have a UK network of regional offices West Midlands, Plymouth, Glasgow, Manchester, Hertfordshire and Southampton).

Key Responsibilities:

· Identify and maximise opportunities to raise funds from companies, trusts, foundations, and other funding bodies.

· Manage a portfolio of existing and prospective partners from across companies, trusts and foundations.

·  Research and maintain an on-going, sustainable pipeline of prospects including new trusts and foundations, companies and industry sectors.

· Plan, prepare and write compelling applications for funding.

· Build effective relationships with funders in order to secure long-term funding and support. Achieve income targets that support the delivery and fundraising goals.

· Keep accurate, relevant, timely records on our CRM and maintain regular communication with relevant teams including operations, finance, marketing and fundraising teams.

· Create inspiring reports and updates for funders that bring to life the impact of their support and demonstrate first class stewardship.

· Where appropriate, attend events to meet funders and/or promote EDT.

· Work closely with relevant teams to embed monitoring and evaluation throughout the funding process. Report on progress, results and income in a timely manner.

· Work with the Fundraising Manager with analysing trends to support the fundraising strategy.

Competencies and Attributes:

· Excellent written and verbal communication skills.

· Strong organisation skills - can manage workload and deadlines and proactively work to achieve timely delivery.

· Experience of securing funding from grant makers and/or companies.

· Experience of planning, preparing and writing high quality bids, funding applications and reports.

· Knowledge of managing funders' relationships. Knowledge of databases/data management, including producing reports.

· A strong team player, who can communicate effectively and engage colleagues at all levels and develop strong and productive relationships.

· Attention to detail and IT proficiency.

· Understanding of applicable legislation.

· A knowledge of the not for profit/charity sector.

· The ability to travel to locations across the UK on occasions to meet colleagues, funders and partners.

The successful candidate will be required to fulfil an enhanced DBS/PVG check.

Closing date: Friday 10th May 2024.

Interview dates: Week commencing 13th of May 2024.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

From this investment we’re looking for someone to provide a high quality, local volunteer support service in region. Volunteers are vital to Parkinson’s UK; they provide highly valued support and services through local branches, groups, and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.

About the role: 

You’ll act as the main point of contact and support for volunteers in local branches, groups, and cafes. As part of an integrated regional team you’ll contribute to shared plans and priorities. 

Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community. 

What you’ll bring:

• Strong volunteer support skills and an ability to work in a user-focused and inclusive way 
• Experience of volunteer recruitment, induction and training 
• Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers 
• Proven ability to take a solution focused approach, supporting with queries raised by volunteers 
• Ability to confidently support group volunteers with budgeting, forecasting and financial reporting 

This is an exciting time for Parkinson’s UK and we would love you to join us!

The successful candidates will be required to 

• have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
• live in the area covered by the post and be able to travel when needed within the area and occasionally further afield

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you a communications professional looking for your next move? Are you experienced in creating, commissioning and refining content and communications for a wide range of external audiences and the media? If so, CFG would like to hear from you. We're looking for a Communications Officer to join our Policy and Communications Directorate. You'll have experience in working across PR/media relations, campaigning and content creation for professional/B2B/charity audiences and working to tight deadlines. You'll be comfortable using different comms channels and tools to share our messages, news and sector insights. If you are looking for your next move, read on to find out more. 

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. The deadline for applications is Tuesday 14th May 12pm, and shortlisting will take place that week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 

• An extra three days' leave for the office Christmas closure. 

• Wellbeing week closures 

• Time off for personal health appointments. 

• Hybrid and remote flexible working options. 

• Four paid volunteering days every year. 

• A generous flexitime policy that allows employees to create a good work-life balance. 

• Access to eye care vouchers and contribution to the cost of new glasses. 

• Access to our mental wellbeing platform, Plumm. 

• Enhanced sick pay, as well as enhanced parental and adoption leave policies 

• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 

• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 

• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

We Are Survivors are looking for new Senior Trauma Informed Therapists to come and join our growing Therapy Services team.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for new members of staff to help us achieve this.

In the role, you will help us to provide key services across Greater Manchester. The therapy team is made up of therapists from various modalities to support men and boys to access the services they need.

Main Duties and Responsibilities

• Lead peer-mentoring support to trauma-informed therapists.

• Deliver trauma-informed therapeutic services.

• Lead accurate clinical record keeping of therapeutic service interventions.

• Lead the supervision of therapeutic services waiting lists.

• Undertake specific therapeutic projects as directed by the Senior Management Team.

Senior Fundraising and Marketing Manager

Are you passionate about making a difference?

Do you love devising new and innovative fundraising strategies to achieve goal after goal?

Have you got experience within the Charity sector at a senior level, with a proven track record of strategic thinking and leadership? Then this is the job for you!

Beechwood Cancer Care is currently seeking an experienced and dynamic Fundraising & Marketing Manager to join our friendly Team.

Key responsibilities:

• Forging impactful community and corporate level relationships
• Initiating and executing successfully innovative fundraising campaigns and events to drive growth in aid of the Charity’s mission
• Overseeing all aspects of the Charity’s fundraising and marketing, from grant applications and donor relations, to CRM systems and digital marketing

If you’d like to join us in driving impactful initiatives for local cancer care, download the full job description and get in touch now!

N.B.  There will be a presentation and short written exercise as part of the recruitment process.

Candidates can apply via the application form on the Charity's website or by submitting a CV and supporting statement demonstrating their suitability for the role.

Any CV's submitted without a supporting statement will not be considered.

Location: Home based with UK-wide travel, as required/on occasion

Contract details: Fixed term contract for 12 months (possibility to extend)

Salary: £40,000-£45,000 per annum

Hours: Full-time

Directorate:​Strategy, Insight and Portfolio​

Reporting to: Head of Commercial & Events

Responsible for: N/A

The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.

The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects. 

To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity. 

Who are we looking for:

The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.

You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.

You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.

You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.

What you will be doing: 

Main Role Responsibilities

• To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary. 
• To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.
• To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities. 
• Measure and evaluate the success of the commercial strategy business development and income generation workstreams.
• To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations.
• To continually be researching new business opportunities for specific target markets. 
• To develop new corporate partnerships through relationship building.
• To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.
• Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.
• Act as liaison and first point of contact for commercial enquiries into the NFCC and  dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere. 
• To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.
• Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders. 
• Establish and maintain management processes and systems that provide for clear and understandable management information. 

How to apply:

Please apply using your CV and a supporting statement via the NFCC websitev by 14th May 2024.

Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

MedEquip4Kids is a Manchester based national charity that improves the health of babies and children across the UK by providing hospitals with equipment not available from limited NHS resources. Last year this charity had a positive impact on an incredible 120,882 young people, and since 1985 has raised a phenomenal £24 million! Do you want to join this team on their mission to provide more young people this life-saving support?

We are looking for a Fundraising Partnerships Officer to join this small but mighty fundraising team and grow the vital income for this incredible charity!

The Role

By joining MedEquip4Kids in this capacity you will play an important role within the charity and duties will include:

• Maximising the charity’s income through the development of the corporate, trust and community fundraising portfolio.
• Developing a pipeline of new prospects and relationships (including one off donations, corporate partnerships and event participation).
• Researching, completing and submitting corporate trust applications.
• Providing positive leadership to volunteers and corporate donors ensuring effective stewardship and stakeholder engagement.

The role is varied and interesting and provides an opportunity for you enlist support to raise funds that will have a real impact on the lives of babies and children across the UK.

The Person

To be considered for this role you should come to us with experience of managing relationships and of working towards income targets. You should be a strong and confident communicator with the ability to build relationships with new contacts and develop existing relationships to maximise engagement. You should also have good written communication skills and the knowledge and ability to write compelling cases for support to obtain funds for the charity. We would welcome someone who has significant fundraising experience, but also those with awareness and interest in this area with the transferable skills to make a success of this rewarding career! Most importantly you should be passionate about the incredible work of this charity and be a positive addition to team that will further enable the organisation to achieve its mission and demonstrate its values.

The charity’s offices are based in the vibrant heart of Manchester, and this role offers the opportunity to also work partly from home. This team is passionate and supportive and puts the wellbeing of its staff at the centre of all it does. MedEquip4Kids are looking for a colleague to join them in their mission to help more young people, at a time when they need it more than ever – could this be you? Apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Community Fundraising Officer – Temporary Position from May 24 for 6 months (£24-25k)

Remote working with regular travel to the West Midlands and London as required

Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.

You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.

Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:

· Raising awareness

· Supporting those affected by sepsis

· Educating health professionals

· Lobbying political organisations for better sepsis and severe infection care

Key Responsibilities

1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.

2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.

3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities. 

4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.

5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential

6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.

7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.

8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.

Day to day activities will include:

1. Managing an inbox and replying to enquiries in a timely and professional manner

1. Problem solving for fundraisers – finding the optimum way they can achieve their goals

2. Support the Event Team Lead with sending out merchandise

2. Download Giving reports and send thank yous to donors and fundraisers

3. Record Supporter details on CRM

4. Cover for holiday periods and manage an inbox in their absence

To be successful in this role you will have:

1. Experience of working in fundraising in a UK registered charity

2. Experience of donor relationship management using a fundraising CRM.

3. An understanding of community fundraising.

4. A proven track record of working effectively in a team.

5. Excellent communication, presentation and organisational skills.

6. The ability to prioritise diverse workloads and meet shifting demands.

7. Flexibility to work evening and weekends as necessary and travel when required.

8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.

Internal Communications Officer 

(UK Wide) 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4257) 

Full Time 37.5 hours per week – happy to talk flexible working 

Base: Hybrid, working at the nearest Sustrans Hub with the flexibility to work from home 

About the role 

This is an exciting opportunity to work with Sustrans as part of our Strategic Communications team. 

As the Internal Communications Officer you will work collaboratively with diverse teams across the organisation, to schedule and produce a range of inspiring, informative and engaging internal communications. 

Working with the Internal Communications and Engagement Manager, you will conceive and create compelling content for a range of channels including Sustrans intranet and a weekly newsletter. You will also help manage and run Sustrans monthly all-colleague webinars. 

This role will actively enable further development of employee engagement and will support several strategic change-related projects across the charity.

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub. 

About you 

 You should have excellent communication skills including an ability to communicate a range of issues and concepts for different audiences using a variety of communications channels. 

You should have excellent interpersonal skills and an ability to develop and maintain relationships with a wide range of internal stakeholders at different levels and locations. 

You should have the ability to use your own initiative to create content that increases staff engagement. 

You should be able to plan and prioritise a varied and heavy workload to meet deadlines. 

You should have the ability to work with senior colleagues on potentially confidential or sensitive issues. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 26 May 2024   

Interviews will take place in via MS Teams during the week commencing 03 June 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

Maximising funding opportunities are integral to the future of RNIB, and to the successful delivery of support we offer to blind and partially sighted people.

What you'll be doing -

You'll be a key part of the Statutory and Lottery Partnerships team who have a diverse portfolio of funders and an annual target of £5 million. The achievements of this team have helped RNIB develop innovative projects and support more blind and partially sighted people by securing large value grants from Statutory, Lottery and EU funders.

You will provide support to the team, and other stakeholders, to ensure effective grant management through accurate record keeping, database maintenance, income monitoring and reporting.

Here's what you'll need -

To be effective in this role you should be able to work under pressure, be highly organised, managing various priorities and have great analytical, writing and reporting skills.

You'll have experience of administrating large value Statutory, Lottery and EU funding within the voluntary, community or public sector.

To be successful in this role you'll possess excellent communication skills in terms of working with wide ranging stakeholders and can communicate effectively through face-to-face meetings, email, telephone, and Microsoft Teams.

The post is home-based, but also hybrid working can be considered, and the role will involve some occasional travel across the UK which may require overnight stays.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

If you are having trouble applying online or would like more information, please contact us on .

If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

Impact and Insights Officer

This is a brand new, unique role to be an impact catalyst across both Carlisle and Barnet youth zones, generating support and building towards a ‘culture of impact’ in both organisations such that outcome measurement and impact reporting becomes routine and ‘every day’.

Position: Impact and Insights Officer

Location: Home-working combined with a minimum of 8 days per month across both Barnet and Carlisle youth zones (travel expenses will be covered as part of the package)

Salary: £38,000 – £42,000 (dependent upon experience)

Hours: Full-time (37.5 hours/week)

Contract: Fixed Term Contract – 3 years

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: Tuesday 28th May 2024

About the Role

You will lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes, driving improvements in data capture through training and upskilling the Youth Work team, strengthening the ability of both youth zones to demonstrate the measurable impact of youth work delivered. 

You will also be responsible for measuring and demonstrating both charities’ impact to stakeholders; authoring and providing the necessary data to the leadership and fundraising teams and Board (as required), annual publications such as Trustees Reports and annual Impact Reports. Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process.

You will collaborate closely with a cross section of teams within the youth zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position both youth zones for new income generation opportunities.

About You

This role is ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support youth zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate youth workers and who is unafraid of the challenge presented by Youth Zones in two very different geographic locations.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people the opportunity to fulfil their potential.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities,

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.