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Sheltered scheme manager jobs in Birmingham
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Remote
£44,323.14 per annum
Full-time
Contract or temporary (Contracted (August 2026 – April 2027))
Job description
Location: Flexible with home working option. Travel to London required.
Contract type: Contracted (August 2026 – April 2027)
Salary: £44,323.14 per annum
Hours: 35 hours per week
Closing Date: Thursday 6th August 2026 at 11:30pm
Do you have experience leading complex, cross-organisational fundraising campaigns and the ability to bring multiple teams together around a shared goal? Are you a confident fundraiser and dynamic project manager who can balance strategic planning with hands-on delivery?
Then join Shelter as Senior Fundraising Campaign Manager and lead the delivery of our flagship integrated fundraising campaign, the Winter Appeal.
About the role
As Senior Fundraising Campaign Manager, you will lead the planning and delivery of Shelter’s 2026 Winter Appeal — our largest integrated fundraising campaign and a vital contributor to the organisation’s financial sustainability.
Working across Income Generation and with teams throughout Shelter and Shelter Scotland, you will bring together fundraising, media, marketing, digital, creative, campaigns, services and retail activity to maximise income, supporter acquisition and longer-term value.
Alongside delivering the 2026 appeal against ambitious targets, you will work with the Head of Planning and Project Management to develop a multi-year Winter Appeal strategy. You will ensure future campaigns are supported by strong governance, clear milestones and robust plans that align with Shelter’s Income Generation strategy.
This is a contracted role from August 2026 to April 2027. The role offers flexible and home-working options, with travel to London required.
Role specifics
We’re looking for an experienced campaign leader who can confidently matrix manage a complex, cross-organisational project team and keep delivery progressing against agreed timelines, budgets and objectives.
You will oversee campaign governance, coordinate activity across multiple workstreams and ensure that marketing plans, media activity and creative content are fully aligned with the campaign’s audiences and objectives.
You will identify opportunities, anticipate challenges and ensure risks or barriers are understood, escalated and resolved at the earliest opportunity. You will also own key project documentation, including campaign plans, governance arrangements, risk registers and stakeholder reports.
As part of the role, you will line manage a Senior Project Management Executive, supporting their work across content development, creative delivery and performance reporting. Following the campaign, you will lead a full evaluation and establish clear, timebound improvement actions to strengthen future Winter Appeals.
You may also support other organisational campaigns, acting as a fundraising representative and ensuring income generation is embedded within their development and delivery.
Apply to be part of our team and help bring colleagues and supporters together in the fight for home.
About you
You will have experience project managing complex, cross-organisational income-generating projects and understand the opportunities and challenges involved in bringing multiple teams and priorities together.
You will also have experience developing and delivering multi-year fundraising strategies, balancing long-term strategic thinking with the detailed, hands-on delivery needed to achieve results.
You will be:
- A highly effective communicator with strong emotional intelligence
- Collaborative, flexible and diplomatic, while able to be assertive when required
- Confident influencing and negotiating with a wide range of stakeholders
- Comfortable moving between the fine detail and the bigger strategic picture
- Experienced in using a range of project management approaches, methodologies and tools
- Organised, proactive and able to bring energy and momentum to complex work
Experience of leading multi-million-pound campaigns and working across fundraising, marketing, media or other integrated campaign disciplines would be particularly valuable.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family-friendly policies, a competitive pension scheme and interest-free travel loans.
Our employees also have access to flexible working practices, salary sacrifice schemes, a tenancy deposit loan, payroll giving, a cycle-to-work scheme and an employee assistance programme.
We are happy to talk about flexible working and personal growth, and we are committed to creating a workplace where you can be yourself and achieve success based on your merit.
About the team
This role sits within Fundraising Enablement in Shelter’s Income Generation Directorate and reports to the Head of Planning and Project Management.
Fundraising Enablement provides direction, structure and specialist support to colleagues across the organisation, helping to deliver Shelter’s Income Generation strategic plan. Through expertise in planning, project management, innovation and fundraising compliance, the function enables teams to achieve their income-generating goals and supports an organisation-wide culture in which fundraising can thrive.
You will work closely with colleagues across Individual Giving, High Value Partnerships, Community and Events, Retail, and Product Development and Innovation, as well as teams including Media, Creative, Digital, Campaigns, Services and Shelter Scotland.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
- We work together to achieve our shared purpose
- We create change and align behind our strategy
- We are open to risk and learning from our experiences
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day, millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement.
In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter, and we welcome you on our journey to becoming a truly anti-racist organisation.
We recognise that people from marginalised groups may face additional barriers throughout their careers. Research has shown that women and people of colour are less likely to apply for roles unless they feel they meet every requirement.
If you are excited about this role but your experience does not align perfectly with every part of the job description, please do not let that stop you from applying. We encourage you to tell us how your skills, knowledge, behaviours and experience would support your success in the role.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support and enabling them to live free from harm, abuse and neglect.
All staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies or accept the fees associated with them.
Organisation
Registered Charity 
More than 1000
Posted on: 23 July 2026
Closing date: 06 August 2026 at 23:30
Tags: Campaigns, Fundraising, Housing, Homelessness, Governance / Management
The client requests no contact from agencies or media sales.
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Job description
Are you passionate about using research and insight to help organisations make better decisions and create greater impact? Join Shelter as our Audience Research and Insight Manager and play a key role in helping us better understand the people we support, engage and influence.
About the role
The role of Audience Research and Insight Manager is a vital role, working with teams across Shelter to develop valuable insights into our key and varied audiences, ensuring user needs are valued along with the needs of the organisation, and our work is underpinned by actionable insight. Our audiences include donors (regular givers, occasional donors, eventers, community fundraisers), retail audiences (online and high street shoppers and donors), campaigners, service users, volunteers and elite audiences (journalists, politicians, policy makers, housing professionals) and corporate partners.
Role specifics
We’re looking for someone who can lead and develop audience research and insight that helps Shelter better understand, engage and support the people we work with. You’ll manage a team of User Researchers, champion user-centred and inclusive research practices, and bring together evidence from research, analytics and audience data to generate clear, actionable insights. Working collaboratively across the organisation, you’ll help teams make informed decisions about audiences, messaging and channels, while promoting an insight-led culture, monitoring external trends and ensuring research continues to shape Shelter’s strategy and impact.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the 7-person Strategic Evaluation and Insight team which sits in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.
The team is a keystone in shaping and delivering the work of Shelter bringing together Strategic Monitoring, Evaluation and Learning, Audience insight and User Research.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Organisation
Posted on: 21 July 2026
Closing date: 11 August 2026 at 23:30
Tags: Marketing, Housing, Data Analysis, Homelessness, Insights, Research
The client requests no contact from agencies or media sales.
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Thank you!
Remote
£35,581.7 per year
Full-time
Contract (Fixed term contract – ending April 2028)
Job description
Are you passionate about understanding people's needs and using research to create better digital experiences? Join Shelter as a User Researcher and help shape the digital products and services that support our fight for home.
About the role
The User Researchers play an integral role in delivering Shelter’s Digital Purpose:
Digital enables Shelter to meet its goals by creating engaging experiences which harness and amplify people power in the fight for home.
Working closely with the digital product teams you will use an iterative and user-centred approach to plan, design and facilitate research activities with users to help teams get a richer understanding of the people that are engaging with Shelter’s digital products and services so that we can design solutions to meet their needs or goals.
Role specifics
We’re looking for someone who can plan and deliver high-quality, inclusive user research that helps shape better digital products and services. You’ll work closely with designers, product managers and stakeholders to turn design challenges into research questions, design and facilitate research activities, and generate actionable insights from qualitative and quantitative data. You’ll champion user-centred design across the organisation, helping teams build confidence in research-led decision-making while promoting good practice in ethics, accessibility and safeguarding. Working collaboratively within agile teams, you’ll help ensure the voices and needs of our users remain at the heart of Shelter’s digital services.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the 7-person Strategic Insight and Evaluation team which sits under in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.
The team is a keystone in shaping and delivering the work of Shelter and brings together strategic audience insight and user research and monitoring, evaluation and learning.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Organisation
Posted on: 16 July 2026
Closing date: 30 July 2026 at 23:30
Tags: Housing, Digital, Homelessness, Research, User Experience / UI / UX
The client requests no contact from agencies or media sales.
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Thank you!
Remote
£35,581 per year
Full-time
Contract or temporary (12-month contract (with possibility to become permanent))
Job description
Are you an organised and proactive with an interest in property, facilities and health and safety compliance? Join Shelter as our Property and Facilities Compliance Coordinator and play a key role in helping to keep our offices, shops and services safe, compliant and fit for purpose.
About the role
Changes are happening across Shelter and Property and Facilities need to be able to adapt their processes to support the organisation to deliver its strategy. The purpose of this role is to support the Head of Property & Facilities, the Health and Safety Manager and the Building Surveyor in the day-to-day co-ordination and administration of running the Shelter Estate
Role specifics
The Property and Facilities Compliance Coordinator plays a key role in helping to keep Shelter’s people, properties and workplaces safe and compliant. Working closely with the Health & Safety Manager and wider Property & Facilities team, the role supports the coordination of health and safety audits, compliance checks, accident reporting and statutory inspections across our estate. You’ll help maintain accurate records and reporting, monitor actions through to completion, coordinate contractors and site access, manage compliance documentation and systems, and support the delivery of key health and safety processes, including fire, water and asbestos management.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Property and Facilities team are responsible for ensuring the estate is fit for purpose and fully compliant for Shelter’s staff, volunteers and clients. The portfolio comprises one freehold property in London (Old Street HQ), 22 Leasehold offices and around 75 leasehold shops across England and Scotland. The retail portfolio is typical of the charity sector with a mix of Furniture, Boutique and Community shops.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Organisation
Posted on: 21 July 2026
Closing date: 04 August 2026 at 23:30
Tags: Housing, Compliance / Quality, Facilities, Health and Safety, Homelessness, Property Management
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Remote
£44,323 per year
Full-time
Contract (Fixed term contract until 30th June 2027)
Job description
Salary – Grade 6 - £44,323 per annum plus £312 homeworker allowance
Hours – Full time – 35 per week
Contract: Fixed term until 30th June 2027
Location – Home Worker with regular travel to London for events and meetings
Closing date: Sunday 26th July 2026 at 11:30pm
Join Shelter as our Race and Housing Equity Lead in our mission to drive systemic change and fight for housing justice. If you have strong experience of programme management and working with professionals or as a professional supporting people facing homelessness and with complex needs, then we welcome you to apply for this role.
At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.
About the role
Your role will be to ensure that Shelter’s service delivery model is truly inclusive and accessible. We have a Strategic Goal to improve our clients’ journeys and streamline internal referrals, so you will make sure that changes are inclusive and also sustainable so that our service provision is equitable. We will build on previous Race and Housing Research carried out in 2023-4, to further understand systemic discrimination and work with communities and partner organisations to find solutions. You will be responsible for the implementing and embedding the recommendations, working closely with the Services and Equity, Inclusion and Culture teams as well as a wide range of stakeholders, including people with lived experience of homelessness.
About you
You have a values centred approach, with a strong track record of co-designing and delivering Equity, Diversity and Inclusion initiatives and planning and implementing strategic plans to drive these forward. With strong communication and influencing skills, you are able to demonstrate your ability to form and maintain good relationships with internal and external stakeholders and your EDI expertise will mean you have experience as a subject matter expert support people at all levels of an organization. You are able to produce progress reports and evaluations, as well as demonstrating excellent project management and team leadership skills.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The Services Quality team supports the England Services Directorate by working to integrate compliance and quality into all services. The team also gathers evidence to shape service design and deliver systemic change.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the five points in the ‘About You’ section of the job description, of no more than 1500 words in total.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
- We prioritise diversity and have an inclusive and open mindset
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Organisation
Posted on: 09 July 2026
Closing date: 25 July 2026 at 23:30
Job ref: shelter/TP/1712/149
Tags: Housing, Ethnic Minority / BAME, Homelessness
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