Shop manager jobs in Battersea, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Paper & Cup is recruiting a Charity Shop Manager to run our day-to-day retail operation within our social enterprise space.
Paper & Cup is part of Spitalfields Crypt Trust (SCT), supporting people in recovery from addiction and homelessness through training and work experience.
This is a full-time position (35 hours per week, including weekend work / bank holidays) with a starting salary of £27,000 per year.
A bit about you
You’re friendly, hands-on and well organised, with strong customer service instincts and an eye for clothing, fashion and presentation. You’re confident leading a small team of staff and volunteers, setting clear standards, and keeping things running smoothly from rotas and stock to merchandising, quality, hygiene and health & safety.
You’ll also be comfortable supporting trainee placements for people in recovery, working alongside SCT colleagues to help create a positive, professional learning environment with appropriate boundaries.
Please see the full Job Description attached.
How to apply
To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.
Registered Charity
51 - 100
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.
About the role
- Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
- Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
- Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
- Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
- Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
- Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
- Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
- Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
- Promote the charity’s mission in the local community and support local fundraising and promotional activities.
About you
- Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
- Experience supervising, supporting, or closely working with volunteers or staff.
- Experience of targets and understanding how shop income supports charitable services.
- Strong organisational skills and ability to prioritise in a busy environment.
- Confident communicator who can motivate and encourage others.
- Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
- Positive, proactive, and flexible, with a hands-on approach to shop work.
- Able to work on a Rota including weekends and occasional bank holidays.
