17 Shop manager jobs near Bolton, Greater Manchester
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We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Cheadle. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £6940.07 per annum plus excellent benefits.
Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.
Responsibilities of our Assistant Shop Manager:
As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.
What we’re looking for in our Assistant Shop Manager:
- Previous retail experience
- A strong communicator with excellent organisational skills
- A highly self-motivated, positive and resilient individual
- The ability to build and maintain positive working relationships with a variety of people
- Confidence working well on own initiative
- Experience of working in retail management is highly desirable, as is experience working in the charity retail sector
What we can offer you:
- salary of up to £6,940.07 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.
Closing date: 6th February 2022
Virtual interview date: 17th February 2022
Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more
Deputy Manager, Young People
Ramsbottom, Bury
£24,842.54 - £28,770.62 (Depending on experience)
Our client provides residential services for young people aged 16-25 years old. The young people they care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Their aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.
Our clients homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working alongside and being supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists. You will support the Registered Manager, helping plan rotas for the staff, conducting monthly supervisions, and assisting the team with their learning and development ensuring all the relevant training and inductions are completed.
You will work with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.
You will work shifts over a 37.5 hour working week. The shift patterns are variable depending on the needs of the service with 2 days per week office based to support the management of the home. Care hour shifts consists of Earlie’s, Late’s and occasional sleep ins & nights when required with rota planning in advance, so flexibility is required.
The job is highly rewarding and excellent opportunity for an experienced Senior Support Worker to develop their career or an existing Deputy manager who wishes to develop their skills further in mental health.
Company Benefits
- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £500 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)
Essential requirements of a Deputy Manager
- Full UK Driving Licence & access to a vehicle for work purposes
- Previous experience working with young people with mental health needs
- A minimum of 12 months supervisory experience
- An understanding of CQC and/or Ofsted requirements
- Hold a Level 3 in Health and Social care or equivalent
- Flexibility to work a 7-day rota, completing early and late shift patterns alongside occasional sleep ins for which an additional payment is made.
- A compassionate personality, remaining calm, resilient, and understanding of the issues & challenges our young people face.
Fancy the challenge? Apply today!
Additional Information
- You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
- They reserve the right to close the advert early, should they appoint a suitable candidate.
Ref: 106 184
Role Purpose
Working across different teams, you will lead the retail, logistics and site services functions within the Salford sites of Mustard Tree. This includes coordinating the retail provision and overseeing the stock. This role includes managing safeguarding risks and incidents, signposting, training Freedom trainees to gain work ready skills, overseeing a successful and food safety compliant Food Club. The role will also involve maintaining strong working relationships and pathways with colleagues in different teams, local statutory agencies and partner organisations and so good communication is essential. Although each role will have a specific base Little Hulton, flexibility and willingness to travel across all Mustard Tree sites to provide cover is essential.
What you will be doing: Job Description
- Manage the Little Hulton branch to maintain a safe and effective retail space, food club and community hub
- Line management of retail staff including regular 121s, appraisals and performance management and work effectively with relevant support staff onsite
- Ensure compliance to all appropriate health & safety, and security policies and procedures.
- Ensure the shop is fully stocked and effectively merchandise and manage stock rotation to develop and maintain safe and attractive shop displays
- Oversee the donations including working with staff and volunteers to regularly sort and process all donations, recycling any items that cannot be reused, using controlled pricing of items for sale
- Handling cash and performing bank runs, including using the till and cashing up.
- Ensure that Freedom trainees are trained to develop ‘work ready’ skills, retail skills (using our training manuals) and behaviours.
- Supervision of the ‘Friends of Mustard Tree’ volunteers, working with the Volunteer Coordinator to ensure appropriate cover and the wellbeing of all team members.
- Build and maintain strong relationships with partner organisations
- Understand/contribute to safeguarding and risk management using incident and safeguarding forms, attending annual training and escalating concerns to the management.
- Produce management information and regular reporting
- Work in line with our values, providing a consistent and welcoming approach, advocating for Freedom volunteers inside and outside the organization.
- Managing the day to day running of the retail shop and site.
- Work alongside the Freedom Project Team to co-ordinate the daily activity of volunteers,
- Support volunteers to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
- Promote and maintain the general welfare and morale of volunteers, escalating any safeguarding concerns to the Safeguarding Lead
- Supporting the Induction and Graduation events of volunteers, including providing informed and helpful feedback
- Maintain and develop a positive customer experience, ensuring all personnel maintain a high standard of customer care
- Work closely with the warehouse team leader, to ensure efficient and supportive practices
- Ensure you work within health & safety guidelines and security policies and procedures
- Supporting other staff and departments as required and providing relief cover for other hubs
- Take responsibility for personal and professional development, attending training courses where appropriate
- Apply Trading Standards Regulations in the shop and ensure all personnel are aware of
- Working with GH and reporting and managing any maintenance issues on site, working with external contractors.
- Other tasks and duties relevant to the role as required by the organisation
General Work duties:
- Support volunteers to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
- Work within health & safety guidelines and Mustard Tree policies and procedures
- Supporting other staff and departments and providing practical relief cover for work-streams
- Take responsibility for professional development, attending training courses as required
- Leading by example, embodying Mustard Tree values and represent the charity as required
- Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
- Other tasks and duties relevant to the role as required by the organisation
What we are looking for: Person Specification
Essential
Good interpersonal skills, including verbal and written communication skills.
Flexible and enthusiastic approach, able to work on their own initiative as well as work cooperatively.
Kind, encouraging and respectful, and enjoys working with a diverse range of people
Personal accountability with a positive and proactive approach to problem solving
5 x GCSEs including English and Maths, or equivalent qualifications and ability to use IT systems
Trustworthy with good attention to detail and organisational skills
Experience in retail, preferably in a management role
Line Manager Experience
Desirable
Knowledge of health and safety regulations and experience in leading or supervising
Confident in managing risks, difficult situations and in professional boundaries
Clean driving licence and car to travel between sites
Food and hygiene level 2
Mustard Tree has an established track record over the past 25 years, supporting people across Greater Manchester in poverty and facing homeless... Read more
The client requests no contact from agencies or media sales.
About the Role
35 Hours per week
St John Ambulance is transforming how we use digital solutions across the charity to support us in increasing our impact on the people and communities who need us most. We are looking for a CRM Product Owner to enable this change and to manage the digital transformation of our customer and supporter experience. This will help us transform how we engage with and delight our volunteers and employees, our supporters and customers, our learners and all other key partners and influencers. Working closely with partners in our business units, the Product Owner will integrate a digital-first approach to deliver our objectives and to continually improve our customer experience. An outstanding programme leader, they will be responsible for leading the planning and rollout of our CRM.
Can be based at any manned SJA office.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You
To be successful in this role, you should bring a wealth of experience in a similar position and proven experience of managing senior stakeholders; you will have an outstanding track record in the development, socialisation, prioritisation and agreement of the product strategy, backlog and roadmaps. With a solid technical background and experience in designing and optimising CRM platforms based on clients' requirements, you can develop detailed product information including features, configuration, workflows and interfaces. You are a team player with strong data, analytics and marketing skills and know how to use those to deliver outstanding supporter engagement to drive success. You'll have bags of enthusiasm, initiative, and excellent problem solving and collaboration skills.
About Us
St John Ambulance responds to health emergencies, supports communities, and saves lives - relying on public donations to do so.
Since last year we have provided over 1 million hours of volunteer support to the NHS, on ambulances, in communities and caring for Covid-19 patients in hospitals, as well as partnering with the NHS in vaccinating the nation. In normal years, our thousands of volunteers deliver vital first aid in communities and public events across the nation.
We are also the nation's leading first aid training organisation, helping members of the public gain the skills that help them save lives where they live and work. Our employed ambulance crews are in action, day-in, day-out delivering vital patient transport and acting as back up to the NHS ambulance service.
From our vibrant youth programmes to our world-class training, we empower people of all ages with lifesaving skills and the confidence to use them, every day. Next year marks our 100th anniversary of training young people, through our Cadet programme, in essential first aid skills, giving them the confidence to save lives.
The St John Ambulance Ask Me campaign highlights the amazing work our charity does.
You will receive:
- Competitive salary & pension scheme
- Cycle to work scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.
Interview Date: 15 February 2022
Application Review Date: 4 February 2022
We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please click here
We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered
St John Ambulance is the nation’s leading first aid charity.
Every year, more than 400,000 people learn how to... Read more
Blue Pits Housing Action are pleased to offer an exciting opportunity for the following post(s):
3 x FULL TIME EQVALENT SALARIED SUPPORT WORKER POSTS
- Salary £21,320 per annum (WTE) for 40 hours per week
- Start date 01.03.2022 (negotiable)
- Internal and external applicants considered
As a full/part time support worker, you will assist in the delivery of 1:1 and group support which works toward achieving positive outcomes for our tenants
You will be responsive, reliable, enthusiastic, self-motivated and committed to working with vulnerable adults with complex needs.
An NVQ Level 3 in Health & Social Care (or equivalent)
and / or experience in a relevant field are essential.
The role is subject to a continuous contract of employment
ALL APPLICANTS MUST BE FULLY VACCINATED AGAINST COVID-19 AND BE ABLE TO PRODUCE EVIDENCE ON REQUEST
The role of a support worker is highly demanding and you will be working to address complex needs and challenging behaviour by providing assertive, consistent and enabling support to people with complex mental health problems, Autistic Spectrum Conditions, learning disabilities and substance misuse issues.
You will have excellent interpersonal skills, and a positive and flexible approach to working. **There is an expectation that full time staff will also work evenings and weekends **
You will also have the ability to ensure that the rights of the people we support are always protected and respected.
If you have the ability to work with vulnerable adults and their families, if you have an understanding of the issues they face, and if you have the ability to work assertively and respectfully to enable our tenants to ‘enjoy and achieve’,
this could be a great opportunity!
Please apply in writing, in letter format, to Lynn Collins, the Service Manager, stating why you feel you have the necessary skills and experience to carry out this demanding role.
Applicants not currently employed by the organisation must also complete an application form.
**Please do not apply if you are unable to work evenings and weekends.**
Typed or handwritten applications will be accepted. Please state which position you are applying for i.e. full time/part time/weekend only
Closing Date for applications: Friday 11th February 2022 at 5.00 pm
Blue Pits Housing Action is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment. You will be required to undertake an enhanced DBS check and comply with Safeguarding Adults & Children policies and practices and to provide at least two satisfactory references.
Blue Pits Housing Action is an equal opportunities employer and positively encourages applications from suitably qualified and eligible internal candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Blue Pits Housing Action is a signatory to the Mindful Employer Charter. As an employer we aim to show a positive and enabling attitude to employees and job applicants with mental health issues. Applicants who have experienced mental health issues will not be discriminated against and disclosure of a mental health problem enables employees and Blue Pits Housing Action to assess and provide the right level of support or adjustment.
Under Section 3 of the Health & Social Care Act (2008) we will require and request references from all previous employment that involved working with Adults and Children.
The client requests no contact from agencies or media sales.
We’ve been commissioned to provide a Home From Hospital Service, supporting hospital discharge throughout the winter months in Manchester. The Service will provide discharged patients with a time-limited package of practical and social support. It will not provide personal or registered care. It will operate seven days a week, including Bank Holidays, initially until early April 2022.
Supporting Wythenshawe Hospital discharge, we are seeking applications from people who are motivated self-starters, with great organisation skills, who understand the issues affecting older people and are willing to use these to ensure good outcomes for clients after a stay in hospital. A commitment to supporting the physical and mental health of clients as well as the ability to encourage them to regain/maintain independence are a must. Experience of managing or delivering services for older people is preferred. Ability to cover discharges specifically from Wythenshawe Hospital is essential.
As this service will operate seven days a week, successful applicants will be required to work on a rota that includes weekends and Bank Holidays. The hours are 10:00am-6:00pm and enhancements will be paid for working Bank Holidays.
Applications from licensed drivers with access to a vehicle will be a plus as will those who are able to start immediately.
To deliver and manage this service, we are recruiting:
- Full-time (35 hours a week) Coordinators to manage referrals to the service
- Part-time (17.5 hours a week) Coordinators to manage referrals to the service
- Full-time (35 hours a week) Facilitators to deliver the service to clients
For a full description of each role, please download the below Job Description(s).
To apply for any of the roles, please submit your CV and a covering letter explaining which role you’d like to be considered for, along with how you meet the role’s criteria.
Applications will be considered as received and interviews scheduled for those who meet the criteria.
About Age UK Manchester
We are committed to ensuring that older people live longer and happier lives; that their carers h... Read more
The client requests no contact from agencies or media sales.
We are currently seeking an enthusiastic individual with a commitment to animal welfare to join us as a Volunteer Team Leader at our thriving St Helens site. You will join us on a fixed term contract for up to 12 months, working 35 hours per week on a pro rata basis to include weekends. In return, as our Volunteer Team Leader you will receive a competitive salary of up to £20,866.23 per annum plus excellent benefits.
Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. In 2020 27,000 cats were rehomed,15,000 of these through our hand-free homing service, and 1,900 more reunited with their owners. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.
Responsibilities of our Cat Care Assistant:
As Volunteer Team Leader you will promote and co-ordinate volunteering for the centre. You will develop contacts internally and externally e.g. with volunteers, employees, and the wider Volunteering Department. You will recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the Centre service in all aspects of its work.
What we’re looking for in our Volunteer Team Leader:
A full, manual driving license is essential
proven team leader/supervisory experience
good organisational skills
a flexible approach to hours and enjoys working as part of team
lots of energy teamed with a positive upbeat attitude!
experience working with or handling cats is desirable
What we can offer you:
salary of up to £20,866.21 per annum plus excellent benefits
generous annual leave entitlement
contribution pension scheme
life assurance scheme
range of health benefits
Employee Assistance Programme
and more
Join us as our Volunteer Team Leader and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.
Closing date: 13 February 2022
Virtual interview date: 22 February 2022
Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more
Multiple Hybrid Working Vacancies in Medway, Leicester, Manchester, Worksop & Liverpool
Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities.
Through the gift of voluntary service, our volunteers provide much-needed support for over-stretched public services. They work at scale in the NHS, freeing up staff to dedicate more time to patient care and within communities to give practical help and support to people when they need it.
Our people are a welcoming team of individuals from every background who support one another to be their best. They are also some of the country’s most compassionate and dedicated people who step forward to help make society better connected and more inclusive – where everyone can thrive.
The Role
As a Service Co-ordinator, you will provide a Home-from-Hospital support service to recently discharged patients.
Upon leaving the hospital, you will be responsible for transporting patients to their homes and continuing to assist them in their daily needs for up to 4 weeks.
In this time, you will ensure that patients reconnect with their community and activities of interests, to minimise readmissions and reduce isolation and loneliness.
Additionally, you will provide support to the Service Manager in the recruitment and training processes of new volunteers.
About You
To be considered a Service Co-ordinator, you will need:
- A full, valid driving licence and access to own vehicle
- A willingness to transport patients, both home from hospital and to other identified community settings
- Demonstrable experience of working in a person-centred manner
- A working knowledge and understanding of the NHS, including the needs of patients upon discharge from hospital
- An awareness of the principles of Safeguarding (Adults and Children)
- Excellent communications ability at all levels
- The ability to act on your own initiative within agreed parameters
- The ability to proficiently use standard IT systems, email, Microsoft Teams and role specific databases
- GCSEs or Welsh and/or Scottish equivalent qualification in Maths and English at grades A*-C
Why you should join our team
We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from the following:
- Salary of £9.27 per hour
- The chance to make a positive, lasting impact that changes lives, communities and society
- An employee benefits package that gives access to an exclusive rewards website, 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions built-in
- Opportunities to discuss flexible working
- Access to award-winning e-learning and development
- Opportunities to develop new skills and progress your career
- A great pension scheme
- Enhanced Family Leave schemes
- Six weeks company sick pay
- 25 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
Join Royal Voluntary Service and together we can change lives, change communities and change society.
How to apply
If you think you’d succeed as our Service Co-ordinator, please select the apply button shown to be brought through to the application process.
The closing date for applications is 3rd February 2022.
We reserve the right to close this vacancy early should sufficient applications be received.
These roles are part-time working 17.5 hours per week, Monday - Friday, on a fixed-term contract until July 2022.
Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This may include a criminal records check.
Other organisations may call this role Charity Service Co-ordinator, Community Support Co-ordinator, Volunteer Co-ordinator, Hospital Services Co-ordinator, or Volunteer Support Co-ordinator.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Working with Royal Voluntary Service
Together we can make a real difference
Belonging to the Royal ... Read more
The client requests no contact from agencies or media sales.
Senior Support Worker, Young People
Heaton, Bolton
£20,599.13 - £22,772.32 (Depending on experience)
Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working alongside, and supporting the Deputy and Registered Manager in supervising a team of staff, as well as working with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also
update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.
Experience as a Support Worker, or a Senior Support Worker is required, and you will also receive full training and ongoing support & mentoring from their friendly residential and clinical team.
The job is highly rewarding which will enhance your previous experience of mental health with the opportunity for excellent career development.
Company Benefits
- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £500 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)
Essential Requirements of a Senior Support Worker
- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good written skills and the ability to write basic reports and record information accurately
- Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
- Good verbal communication skills and the ability to listen to others
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- A professional working boundary between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria of a Senior Support Worker
- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs
Fancy the challenge? Apply with them today!
Additional Information
You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
Please note that they do not accept CV’s and the application must be completed in full.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.
Ref: 106 022
Fulwood, Preston
£21,011.11 - £23,227.77 (Depending on experience)
Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working alongside, and supporting the Deputy and Registered Manager in supervising a team of staff, as well as working with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also
update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.
Experience as a Support Worker, or a Senior Support Worker is required, and you will also receive full training and ongoing support & mentoring from their friendly residential and clinical team.
The job is highly rewarding which will enhance your previous experience of mental health with the opportunity for excellent career development.
Company Benefits
- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £500 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)
Essential Requirements of a Senior Support Worker
- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Must be able to attend training throughout employment which will be held on weekdays
- Good written skills and the ability to write basic reports and record information accurately
- Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
- Good verbal communication skills and the ability to listen to others
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- A professional working boundary between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria of a Senior Support Worker
- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs
Fancy the challenge? Apply with them today!
Additional Information
- You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
- They reserve the right to close the advert early, should they appoint a suitable candidate.
Ref: 106 252
About the Role
35 Hours per week
This is a fantastic opportunity to become a customer service advisor within St John Ambulance. If you are passionate about customer service, we would love to hear from you.
The Retail Customer Service Advisor is responsible for delivering service excellence to all customers but with specific focus on retail customers. To provide an effective sales service via phone and email (cases), using our email management system to respond to customers queries across multiple channels, ensuring queries are dealt with in-line with SJA targets, Service Level Agreements and ensuring the customer has a great experience with us, ensuring training/supplies requirements and requests are dealt with accurately and efficiently, whilst maintaining the agreed internal/external service levels and meeting the organisations core values.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You
You will have the ability to build strong and effective relationships with internal colleagues across all levels of the organisation and liaise/negotiate to ensure customer requirements area achieved within a timely manner
• To be able to produce effective and accurate written communication, dealing with incoming emails and cases for bookings and general enquires in a professional manner whilst meeting the service level agreement and individual targets
• To effectively deal and process inbound communications to the Customer Service department
• Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
To ensure you are successful in this role, you will be inducted into a fantastic training and coaching program to allow you to be Confident, Satisfied and Informed
We want our customer service team to be the best, so you will have a background in customer service, whether that be business to business or business to customer and have experience working over the phone and email.
Specific customer service and email management system will be given; however, you must have the knowledge and ability to use Microsoft Office/365 to an intermediate level.
About Us
St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.
You will receive:
- Competitive salary & pension scheme
- Cycle to work scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.
Interview Date: 18 February 2022
Application Review Date: 11 February 2022
We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please click here
We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered
St John Ambulance is the nation’s leading first aid charity.
Every year, more than 400,000 people learn how to... Read more
£20,599.13 - £22,772.32 (Depending on experience)
Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy going to work. Your role will involve working alongside, and supporting the Deputy and Registered Manager in supervising a team of staff, as well as working with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also
update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.
Experience as a Support Worker, or a Senior Support Worker is required, and you will also receive full training and ongoing support & mentoring from their friendly residential and clinical team.
The job is highly rewarding which will enhance your previous experience of mental health with the opportunity for excellent career development.
Company Benefits
A £100 bonus after completing 6-month probation
Refer a Friend Scheme (Up to £500 per referral)
30 days holiday (Rising to 35 days with service including bank holidays)
Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
Paid Training & Induction
Enhanced company pension
Life Assurance (2 x annual salary)
Free parking available and good direct transport links
Enhanced maternity/paternity leave
Paid Enhanced DBS check
Cycle to work scheme
Employee Assistance Programme/24-hour Counselling Service
Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)
Essential Requirements of a Senior Support Worker
NVQ Level 2 qualification or equivalent within Care
Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
Must be able to attend training throughout employment which will be held on weekdays
Good written skills and the ability to write basic reports and record information accurately
Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
Good verbal communication skills and the ability to listen to others
An understanding of the issues around confidentiality
An understanding of safeguarding
A professional working boundary between staff and service users
Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria of a Senior Support Worker
Full UK Driving Licence
Previous experience of working with young people who have mental health needs
Fancy the challenge? Apply today!
Additional Information
You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
Please note that they do not accept CV’s and the application must be completed in full.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.
Ref: 105 806
Lostock, Bolton
£20,720.70 - £22,562.54 (Depending on experience)
Full and part time opportunities available
Our client provides residential services for young people aged 16-25 years old. The young people they care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Their aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.
Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also update online care records and complete medication administration. In addition, you will be responsible for the
general upkeep and tidiness of the home ensuring the young people live in homely environment.
As a Waking Night Support Worker you will be required to lone work but will be supported by the On Call Managers and also another member of staff if required ,who will be completing the sleep in shift.
Previous care experience is not essential and full training will be provided. You will receive ongoing support and mentoring from their friendly residential and clinical team.
The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development.
Company Benefits
A £100 bonus after completing 6-month probation
Refer a Friend Scheme (Up to £500 per referral)
30 days holiday (Rising to 35 days with service including bank holidays)
Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
Paid Training & Induction
Enhanced company pension
Life Assurance (2 x annual salary)
Free parking available and good direct transport links
Enhanced maternity/paternity leave
Paid Enhanced DBS check
Cycle to work scheme
Employee Assistance Programme/24-hour Counselling Service
Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)
Essential requirements of a Waking Night Support Worker
Flexibility - Your role will involve working shifts including weekends and bank holidays
Must be able to attend training throughout employment which will be held on weekdays
Good written skills and the ability to write basic reports and record information accurately
Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
Good verbal communication skills and the ability to listen to others
An understanding of the issues around confidentiality
An understanding of safeguarding
A professional working boundary between staff and service users
Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria of a Waking Night Support Worker
Full UK Driving Licence
NVQ Level 2 qualification or equivalent in Care
Previous experience of working with young people who have mental health needs
Fancy the challenge? Apply with us today!
Want to see what some of our young people and staff think? Please visit our website.
Additional Information
You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
Please note that they do not accept CV’s and the application must be completed in full.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.
Ref: 105 809
Job Title: Digital Director
Accountable to: CEO/Founder
Contract type: Permanent, Full-time
Salary: £45-50k (dependent on experience)
Care4Calais are recruiting an experienced and enthusiastic Digital Director to develop and manage our digital communications and campaigns during an exciting period of rapid organisational growth.
We are looking for an enthusiastic individual to analyse and optimise our digital channels, establishing structure and processes to effectively meet our charity objectives. You’ll have end-to-end experience of planning, managing and analysing effective and innovative multi-channel campaigns.
As a medium-sized charity working in a high-profile and fast-moving media environment, the work can be highly pressured, so it’s important to be calm, resilient and able to respond at speed. As our team relies on the goodwill of volunteers delivering aid and support to some of the most vulnerable refugees in the UK and Europe, it’s also vital to have good interpersonal skills.
This year will be incredibly important for the future of refugee rights in the UK, and the ever-changing external environment can be challenging. We’re looking for a digital expert who is hands-on, values collaboration and is a natural communicator. If you understand how to use audience insights, the importance of value-based messaging, why storytelling matters and have a strong understanding of the role of digital in changing attitudes, we’d love to hear from you.
This is a fantastic opportunity to join a highly-committed team of game changers dedicated to improving the lives of refugees by changing negative media portrayals and public misperceptions. You’ll be helping us to share vital information, and truly inspirational stories that bring people together, and point to a better world for everyone.
Please provide a covering letter that explains why you are suitable for this role and why you want to work with Care4Calais. We will only consider applications that are accompanied by a covering letter.
Job Description
Lead and optimise a digital strategy for Care4Calais, covering all channels including website, paid media, social and email. You’ll be leading effective campaigns on digital fundraising, volunteer acquisition, online engagement, increasing visibility and influencing attitudes.
Responsibilities will include:
- Planning and implementing the digital strategy, including day-to-day management/implementation of paid social, PPC, social media, email, SEO and digital PR.
- Optimising our website through continual analysis, testing and learning - we are looking to redesign our website to improve our supporter journey and accessibility to resources.
- End-to-end campaign management of paid media, both campaign-focused and ‘always-on’ activity, ensuring a steady stream of donations to support our essential work.
- Designing, testing, delivering and evaluating email marketing campaigns to drive supporter engagement and donor acquisition. You’ll lead on CRM projects including supporter analysis, segmentation of supporter data, and setting up email funnels to develop relationships and re-engage previous supporters.
- Content marketing, working with the wider team to create a structured content plan in order to create a positive story around refugees and migration across our website and socials (Facebook, Instagram, Twitter). You’ll be helping translate complex and sensitive narratives into easily-accessible stories.
- Working with our website developer to manage website updates on Wordpress for both our main site and shop site.
- Thorough analysis and reporting of campaign and website data. You’ll be identifying opportunities and trends, using your findings to advise the wider team on all aspects of digital.
- Working with agencies and external stakeholders to ensure a cohesive and engaging brand identity across all touchpoints.
- Increasing awareness of Care4Calais and refugee protection issues and keeping up to date with sector developments and promoting pro-migration messaging.
- Working with our volunteers and partners on the ground to identify storytelling opportunities.
- Staying up to date on developments with digital technology, identifying new opportunities.
Person Specification: Required Skills and Experience
- Hands-on experience of planning, implementing and evaluating effective digital campaigns across all channels.
- Strong ability to analyse data and identify trends using digital analytics tools such as Google Analytics.
- Proficient use of relevant digital platforms, including social media platforms, CMS, Facebook Business Manager, Google Ads, Google Search Console, Google Analytics (or similar) and Mailchimp (or similar).
- Experience of using audience insight to inform marketing strategy, content creation and targeting.
- Ability to plan and commission compelling content to engage our core supporter base whilst being responsive to their needs. Ability to translate complex and sensitive narratives into easily accessible stories
- Strong organisational and project management skills, with a well-developed ability to manage competing priorities whilst working in a fast-paced and high-profile environment.
- Exceptional communication, collaboration and problem-solving skills.
- Excellent coaching, motivational and management skills.
- Understanding of and empathy with the refugee and migration sector, and experience working with sensitive and politically-controversial topics.
Care4Calais is a volunteer run charity delivering essential aid and support to refugees living in the worst conditions... Read more
The client requests no contact from agencies or media sales.
Heaton, Bolton
£9.66 per hour
Zero hour contract
Our client provides residential services for young people aged 16-25 years old. The young people they care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Their aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.
Our client's homes are always a hub of activity and energy where the young people can feel safe, and their staff can enjoy coming to work. Your role will involve working with their young people to promote independence through support with education, household tasks, shopping, building positive relationships and general life skills. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also be required to update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young
people live in homely environment.
Previous care experience is not essential and full training will be provided. All their staff will be supported to achieve their Level 3 in Adult Care. You will also receive ongoing support and mentoring from their friendly residential and clinical team.
The job is highly rewarding and a great start to developing your career working with young people and mental health. This role would also suit psychology graduates looking to develop their experience working in a multi-disciplinary team or people with life experiences wanting to give something back. There are opportunities for excellent career progression, with many of their staff developing into senior residential roles.
Company Benefits
- Competitive pay (£9.66 p/h)
- Refer a Friend Scheme (Up to £1000 per referral)
- Enhanced company pension
- Paid Induction (Running over 3 days)
- Free on-site parking
- Paid Enhanced DBS check
- Online shopping discounts, free eye tests and various other benefits
- Access to our 24-hour Wellbeing Support Portal/ Employee Assistance Programme
- The opportunity for internal promotions & progression
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)
Essential requirements of a Bank Support Worker
- Must be able to attend training throughout employment which will be held on weekdays
- Good written skills and the ability to write basic reports and record information accurately
- Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
- Good verbal communication skills and the ability to listen to others
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- A professional working boundary between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria of a Bank Support Worker
- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs
Fancy the challenge? Apply today!
Additional Information
- You will work in a COVID secure environment as all staff are required to be fully vaccinated by 11th November 2021.This will be a requirement for this role also.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our Client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. They reserve the right to close the advert early, should they appoint a suitable candidate.
Ref: 105 831