Shop Manager Jobs

Around eight out of ten autistic adults are currently unemployed. This means that the strengths and skills of autistic people are often vastly underused, and that many autistic people face significant negative consequences of unemployment.

The Autism Centre of Excellence at Cambridge (ACE) is committed to creating 10,000 new jobs for autistic people in the next ten years and are currently seeking a lead for this work. We are looking for somebody who is motivated to improve life for autistic people and who has experience of developing and managing medium to large-scale projects.

Main duties and Responsibilities

• Implement the plan as has been specified and agreed by our Board.
• Convene and run a network of employers and members of the autism community to share and discuss good practice.
• Undertake project management across the workstream, managing and monitoring activities and outcomes.
• Identify need, find options, evaluate, enlist and manage service and contract providers; services that are introduced to the network (recruitment and HR advice, financial advice, property advice, franchising advice, pooled procurement).
• Identify funding opportunities, coordinate funding applications to secure financial backing for the services to be offered.
• Build engagement with autistic people into all aspects of the workstream.
• Support the leadership team to develop plans for improving employment for autistic people in the UK and worldwide.
• Build and maintain effective collaborative relationships with a range of partner organisations; and large employers.
• Line-manage any future staff employed in this workstream/ project.
• Create and present progress reports as required by the leadership team and board of Trustees.
• Develop and maintain an evaluation system for the whole project.
• Support the Autism Centre of Excellence to manage recruitment and retention in line with best practice.
• Sensitively manage the challenges of organisations holding themselves to account in discharging their responsibilities around employment of autistic people.
• Contribute to other team activities in line with the post-holder’s skills and commensurate with the grade, such as arranging meetings, taking notes, organising and hosting focus groups.

Benefits

Salary: Up to £50,000 FTE, dependent on skills and experience.

25 days annual leave

Hybrid working, working in Cambridge a minimum of two days a week.

The role is permanent and full-time. However, we will consider part-time applications.

About Us

The Autism Centre of Excellence at Cambridge (ACE) exists to make a big difference; by funding and commissioning world-leading research, delivering projects which directly impact the lives of autistic people, and campaigning to achieve change..

Deputy Café Manager  

Harrogate, North Yorkshire  

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Café Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
Last autumn, Yorkshire Cancer Research opened the first Yorkshire Cancer Research Centre – a fully integrated Cancer Rehabilitation Centre, Café, Shop, Donation Centre and Office, all under one roof.

We are currently looking for a Deputy Café Manager to join our Café team. Reporting to the Café Manager, you will be involved in the day to day running of the café, serving food and drink in a positive and welcoming manner. This role would ideally suit someone working in a similar position looking for a new challenge or for someone looking to step into their first management role.  
 

Specifically, you will: 

• Play an active part in running our Café in Harrogate, supporting the Café Manager in implementing processes and ways of working.

• Support the Café Manager to maximise the income and profit of the Café through active stock management, replenishment, and rotation. 

• Manage the efficient and effective day-to-day operation of the Café in the absence of the Café Manager. 

• Support the Café Manager to ensure the Café is presented to the highest standards. 

• Maintain an up-to-date awareness of developments within the café/food service industry and recommend appropriate changes to the delivery of café services and products to the Café Manager. 

• Manage a team of well-trained volunteers and staff and take every effort to create a happy Café environment. 

• Ensure there are sufficient volunteers and staff to support the effective operation of the Café during all opening hours. 

• Maximising profitability through driving sales and managing and controlling costs, stock, and margins effectively. 

• Prepare and complete all Café administration in the absence of the Café Manager including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures. 

• Develop and coach a team of volunteers and staff to deliver an outstanding customer experience. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

About You 

To be considered for this role, you will need: 

• To be ideally educated to GCSE level or equivalent but not essential.

• To have a Level 3 Food Safety & Hygiene Certification. 

• To have experience of managing people/volunteers including recruitment and development. 

• To have a proven track record in hospitality or catering.

• To have previous experience in charity sector or commercial sector is desirable. 

• To have basic understanding of Microsoft Office programs including Outlook, Word, and Excel. 

• To be highly organised with good time management skills.

• To be able to to prioritise workload and meet deadlines.

• To have excellent communication and interpersonal skills. 

• To be resilient and adaptable to change. 

• To have good written and numeric skills are desirable. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 April. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre.  This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.

In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.

Please refer to the job description for further information.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:

1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.

We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Role: Head of Fundraising Planning

Location: London, Haig House, Hybrid 2 Days Per Week

Contract Type: Fixed Term: 12 Month Maternity Cover

Hours: Full Time, 35 Hours Per Week

Salary: £64,122 to £65,780 (Inclusive of London Supplement)

Do you want a role driving strategic, impactful change, leading an exciting and developing team to work across fundraising?

Right now, we are looking for a high performing senior fundraising leader to take on the role of Head of Fundraising Planning (maternity cover) at Royal British Legion. This senior role is an essential part of the fundraising leadership team, working to drive our strategic development and the implementation of some key projects across the department.

Leading a team of 7 with four managers, as Head of Fundraising Planning you will  lead our approach to Customer Journeys, Case for Support, Portfolio Review, Innovation, Integrated Planning and Compliance.

It is an exciting time for fundraising at RBL. We are now one year into our Fundraising Strategy and have been evolving our ways of working and programme to drive growth. This role will help drive further change, championing supporter experience and bringing together organisational and sector insight.

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.

Today is no different. The needs of veterans, young and old, serving personal and their families are growing. To support them we must raise awareness and donations, and that is where you could come in.

As Head of Fundraising Planning, you will help deliver significant income growth to enable RBL to support more veterans and their families. With exceptional communication skills, a commitment to a great supporter experience and a strong ability to influence and bring people onside, you will use your highly developed programme and project management skills to align multiple team demands to meet the strategic need. 

We are home of the extraordinary Poppy Appeal and you will work alongside a dedicated fundraising team who help to bring to life this nationwide remembrance activity each year, which is the largest, longest and most memorable appeal in society. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In your application and interview, demonstrate your empathy with the Legion's mission, strong strategic planning skills, proficiency in program management, and ability to identify and address risks effectively. Showcase your excellent communication, interpersonal, and leadership abilities, along with your track record of driving continuous improvement and delivering results.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 6th May 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Purpose of the role:

The purpose of this role is to manage and deliver an effective email CRM programme for ZSL and its Zoos (London Zoo and Whipsnade Zoo) across the broad range of audience groups (zoo visitors, donors, members, experience bookers, etc.). The aim is to continuously grow customer acquisition, engagement, value and loyalty as part of an overarching Supporter Journey that has the customer experience at its heart.

Your key responsibilities:

• Design and build on-brand email marketing campaigns from end to end. Including copywriting, building emails on Dotdigital, sending campaigns and manage A/B and MVP testing strategy to ensure continuous optimisation of email campaigns.
• Own the overall email campaign plan and delivery, working with audience owners across ZSL to manage email communications, providing guidance and best practice.
• Analyse and segment customer data and maximise this data to deliver effective targeted activity, managing the quality and frequency of messaging. Use this insight to identify opportunities for up-selling or cross-selling programmes.
• Develop and deliver customer data acquisition strategies and ensure all activity is GDPR compliant.
• Work with the Membership Marketing Manager to fully develop, deliver and manage an effective CRM programme for ZSL to build (automated) supporter journeys along the customer lifecycle, driving loyalty and growing the value of each customer and ROI from CRM activity.
• Work with the Digital Marketing Executive to track and analyse campaign results (engagement, conversion rates, web analytics, ROI) to produce regular reports on campaign performance, and continuously implement improvements based on findings.
• Develop strong working relationships with our Ticketing and Systems teams to understand and use Tessitura, our membership and donations CRM platform as well as ticketing and experiences data from SEE Tickets.
• Manage ZSL’s email service platform (currently Dotdigital) including being responsible for managing and maintaining the data within it to ensure that all customer data and communication is GDPR complaint, management of the ESP budget and management of the relationship with the ESP supplier.

ABOUT YOU

Your experience:

• Email CRM programme management expertise
• Consumer marketing communications experience and management of a customer database essential
• Experience with Dotdigital highly desirable
• Working knowledge of HTML desirable
• Experience with CRM platform Tessitura desirable

Your skills and knowledge:

• Strong project management skills and ability to co-ordinate multiple projects and stakeholders and manage competing priorities
• Excellent working knowledge of email service provider platforms, including knowledge of establishing automated programmes
• Experience in content development, including copywriting
• Experience in manipulating customer data with a high attention to detail
• Proven knowledge of the General Data Protection Regulation
• Good analytical and problem-solving skills with strong commercial focus
• Excellent interpersonal, communication and influencing skills
• Excellent Microsoft Excel skills

This post can operate on an agile/blended working model. We’re currently meeting as a team at the office (Regent’s Park) once per week, working from home for the rest of the week. Occasional travel to Whipsnade Zoo will also be required.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

ABOUT US

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.  

What do we offer?  

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct  
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you  
• Holidays – 25 days annual leave allowance, plus UK bank holidays  Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme  
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day 
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops  
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle  
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages  

NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

We have an exciting opportunity for a Store Manager to come and join our friendly and supportive team based at our Age UK Saffron Walden shop, one of only a few Boutique shops in the Age UK retail network offering a range of high-end brands and vintage clothing.
The successful candidate will manage a dedicated team of employees and volunteers, providing a high-quality retail service, aiming to surpass targets and expectations, and ensuring every customer has a great shopping experience.
If you are an experienced Store Manager with passion for Retail and would like to use your skills to support a charity that helps thousands of older people across the UK, then this could be the role for you.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs and covering letters will be anonymised by our recruitment system when you apply for a role at Age UK. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview. We are trialling this functionality to strengthen our recruitment process and offer a fair, unbiased selection process.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Van Driver and Donation Centre Assistant  

Harrogate, North Yorkshire - with travel around Yorkshire in company vehicles 

Hours: Part-time - 22.5 hours to cover 3 days weekly, may include weekends 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Van Driver and Donation Centre Assistant you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 

As our Van Driver and Donation Centre Assistant, you will be part of the team responsible for ensuring the efficient running of the donation centre.

 
Supporting the Donation Centre Manager, the primary focus of your role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with sorting and selecting of stock, collecting and accepting donations at the centre or from donors, assisting with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy. 

Specifically, you will: 

• Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre. 

• Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed.

• Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors.

• Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks. 

• Create a positive, professional, warm welcome for all visitors when accepting donations.

• Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity. 

• Be responsible for assessing the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979. 

• In the absence of the Donation Centre Managers, monitor the Donation Centre email inbox daily for Stock Requests from shops and ensure that the Donation Centre team have prepared the stock in line with the weekly delivery schedule. 

• Support with the sorting and selecting of stock, as required or directed by the Donation Centre Manager. 

• Assist with basic maintenance tasks at all sites, including: 

• Minor repairs to fixtures and fittings 

• Basic grounds/exterior maintenance 

• Painting & decorating 

• Work safely at all times, adhering to the hazards highlighted in associated risk assessments and within own personal abilities.  

• Where tasks require a relevant tradesperson, raise it to the Shop Manager and/or Facilities Manager so that the appropriate trade can be organised. 

• Have a basic working knowledge of the Yorkshire Cancer Research compliance system (EVERY), including reacting to and closing reactive tasks at properties.

 
About You 

To be considered for this role, you will need: 

• To be educated to at least GCSE standard or equivalent, including Maths and English. 

• To have proof of your eligibility to work in the UK. 

• To have a full UK driving licence with less than 6 penalty points. 

• To have the ability and willingness to travel across Yorkshire. 

• To have good general driving skills including navigation and manoeuvring. 

• To have good geographical knowledge of Yorkshire and the surrounding area is desirable. 

• To be a competent and experienced driver with the ability to drive a variety of vehicles, including large vans.

• To have knowledge and understanding of manual handling as this role involves lifting and moving stock items, donation bags and on occasions, furniture 

• To be highly organised with good time management skills.

• To be able to prioritise workload, meet deadlines and adapt to changing deadlines. 

• To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this. 

• To be passionate about delivering good customer service both internally and externally.

• To have good communication and interpersonal skills.

• To have the ability to work within a team and alongside others. 

• To be able to motivate self and others and be positively receptive to change. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 April 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Role: Senior Supporter Acquisition Manager

Location: London, Haig House, Hybrid 2 Days Per Week

Contract Type: Permanent, Full Time, 35 Hours

Hours: Monday to Friday

Salary: £47,112 to £48,132 (Inclusive of London Supplement)

Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?  

We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.

The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media.  We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.

The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers.  The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving.  An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.

We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams. 

As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements.  You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.

You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them.  You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges. 

Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities.  You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day. 

This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.

If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today.  If you want to learn more about the role, we’ll be delighted to tell you more.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.  

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Title: Retail Manager
Salary: £20,868.00 pro rota, per annum
Hours/Contract : 35 hours per week, Permanent, Full time
Based: Kemp town Marie Curie shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested
Interview date: If your application is deemed successful, you will be invited into the store for an interview

Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.

Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you:
- Annual leave allowance: - England and Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS

What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day.
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop.
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed.

You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie

For more information or an informal chat please contact Noel Fawcett by email at [email protected]
Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

This role will be subject to receiving a satisfactory basic disclosure check.

We reserve the right to close this vacancy early. Agencies need not apply.

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

Who we are looking for:

Autism Know How helps transform lives and change attitudes by delivering autism best practice, knowledge and professional development products for professionals, autistic people and families. This role is key to the success of the department. The successful candidate will lead the commercial development function in Autism Know How in:

• Developing and delivering a strategy to increase the sales of our products and packages and expand our reach
• Enabling a framework and culture of continual quality improvement
• Creating a culture of team-work, structured innovation, commerciality and collaboration

This is a wonderful opportunity to join a passionate, dedicated team and play an instrumental part in further shaping this successful department.

The role is full-time permanent role working 35 hours per week, Monday to Friday. However, part time hours will be considered.

To view the job description please click here 

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
• Eligibility for a Blue Light Card

Where you will be working:

This role is home-based with some national travel. 

About our application process: 

When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Continuous challenges. Heaps of autonomy. Involvement in absolutely everything.  

National Operations Manager

£52,000 - £60,000 plus

Reports to: Head of Retail Operations

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Home Based (travel required throughout the UK, including our Stratford and Oxford locations)

Closing date: 21st April 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: There will be a 2 stage interview process for this role

At Cancer Research UK, we exist to beat cancer.

We're looking for an inspiring National Operations Manager to support and deputise for the Head of Retail Operations, and you will be the central point of contact for Retail for both internal and external stakeholders.

You will be the central point of contact on all day to day operational, development and income opportunities for Retail, leading on and implementing projects which have potential national scale. As well as successfully develop and lead the retail support team to deliver retail and wider trading objectives.

What will I be doing?

• Work with the Head of Retail Operations in the development of the retail strategy to deliver the 10-year plan and growth projections.

• To provide leadership and direction on a number of complex projects, identifying and supporting the KPIs, recruit project team/stakeholders and provide timely updates to the head of retail operations.

• To provide leadership to the retail support team, ensuring objectives and kpi's are met and delivered.

• To build an effective and collaborative relationship with, and provide leadership and direction to, the Operational Support Manager to ensure trading's service and support needs are delivered.

• To develop excellent relationships and work collaboratively with key internal stakeholders and CRUK departments both inside and outside of our directorate. As well as providing advice and information to the Divisional Business Managers, where appropriate provide support with projects and trials.

• To build a network of external experts, to ensure sector knowledge remains current and future thinking and available to Retail SLT.

• Deputise for the Head of Retail Operations in their absence.

What are you looking for?

Significant analytical skills and the ability to work with complex information. Experience of identifying, monitoring and meeting customer needs using sector lead insights.

• Commercial or charity retailer with experience in a field management capacity of working in a large and complex organisation, understanding leadership and management of multi-site retail shops at a national or regional level.

• Experience in working within a large complex, matrix led organisation, comfortably navigating stakeholder requests and representing retails own strategic aims and goals.

• Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy.

• Evidence of strong leadership and people management, inspiring and empowering team members to believe in the vision and direction of a role, its department and the organisation. As well as experience of Project Management including development, implementation, review and monitoring success.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Are you a multi-channel fundraising or marketing professional looking to take your next career step? Do you want to use your experience and expertise to help us get to a world where every pet has a safe, loving home for life?  If so, we would love to hear from you!

We are delivering an ambitious fundraising strategy to grow and optimise income, public support and awareness of our charity. To support and deliver our ambitious Individual Giving programme, we are looking for a driven Campaign Manager to join our Donor Engagement Team. 

Working with internal and external stakeholders, you will develop and deliver campaigns across multiple channels to generate income and increase the loyalty and value of regular giving and cash donors, including mid-value donors.

You will:

• Project manage a range a of direct marketing campaigns, including direct mail, digital and telemarketing.
• Evaluate campaigns and provide recommendations.
• Report monthly on your campaigns against key performance indicators.
• Support the Senior Development Manager with the development of an annual budget, its quarterly reforecasting and monthly monitoring
• Support the Senior Development Manager with the development and implementation of a multi-audience engagement programme, in collaboration with teams across the Income and Engagement directorate.

The successful candidate will have a fundraising or marketing background but could be looking to take their next career step. They will ideally have experience of working across multi-channel campaigns. They will be committed to delivering successful direct marketing campaigns that make an impact. They will be analytical and know how to use insight to optimise their campaigns. They will be equally comfortable and confident with the development of creatives and working with external agencies.   

This is a full time, permanent role working 37.5 hours per week on a hybrid basis.  This can be worked flexibly from home or our Godmanchester, Cambridgeshire and London offices.

The starting salary for this position will be £34,730 - £38,589 per annum depending on experience.  This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
• Up to 8% employer pension contributions 
• Support towards healthcare costs (cashplan) 
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary).
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

�� Join Our Team and Make a Pawsitive Impact! ��

Are you passionate about animals and charity retail management? Do you thrive on coaching and leading teams to success? If so, we have the purrfect opportunity for you!

We're seeking a dedicated and dynamic Retail Area Manager who is passionate about people and has proven success within high street retail.  Through your commercial knowledge and experience, you will oversee multiple shops to drive sales and maximise profits. Your exceptional leadership will empower and support shops to achieve their targets, all of which will support our income generation strategy that supports a brighter future for animals in need.

Our Retail team is an integral part of our organisation, and as the Area Manager you will be responsible for multiple shops and should be flexible to travel around the region, which includes our Godmanchester Head Office. 

As Area Manager, you will play a pivotal role in driving our mission forward by:

Coaching, Leading, and Inspiring: Working closely with your team, foster a culture of collaboration and growth. You will be confident to celebrate successes, address challenges head-on, and develop succession plans to ensure a bright future for all team members.

Achieving Sales Targets: With a sharp focus on financial goals, you will lead your area to meet and exceed sales budgets, maximizing retail profit through effective cost control and strategic decision-making.

Recruiting and Developing Talent: Building a high-performing team is key. Working with your People Team, you will recruit, develop, and retain top-notch staff across all roles, nurturing their skills and potential to drive performance.

Ensuring Compliance: Ensure in-shop compliance with organizational policies and Ways of Being, with a strong understanding of safeguarding in the charity retail environment.

Analysing Data for Insights: Dive into financial data to make informed commercial decisions, guiding your area towards profitability and sustainability.

Setting Standards: Maintain sector-leading standards in customer service and in-store merchandising, ensuring an exceptional shopping experience for our customers.

Driving Donations: Initiate and lead area-driven initiatives to generate quality donated goods, fuelling our mission to support animals in need.

Engaging with Communities: Be at the heart of our community strategy, ensuring our shops are not just places of retail, but integral parts of the communities we serve.

In return we can offer you;

• A competitive starting salary of £34,730 - £38,589 depending on experience.
• Generous car allowance
• 36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days 
• Up to 8% employer pension contributions (based on employee contribution level)
• Support towards healthcare costs (cashplan) and wellbeing
• Free access to Headspace
• Life assurance scheme (4 x salary)

If you're ready to lead with passion, drive, and a love for retail and animals, this role is perfect for you! Apply now and be a part of something truly meaningful!

This vacancy may close earlier should we receive high volumes of applications and interviews may commence prior to the closing date. 

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Community Fundraising Manager
Location: Hems Way, Lincoln, LN4 2GW or our Mansfield Woodhouse Shop Community hub. We currently operate a Hybrid Working system of a minimum of 3 days in the office and 2 days at home.
Salary: £32,000 - £37,000 per annum depending on experience
Hours: 37.5 per week
Type: Permanent
Reporting to: Head of Corporate, Community & Events

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

About the Role

As the Community Fundraising Manager, you will be instrumental in building and nurturing relationships within our local communities to drive fundraising initiatives. You will lead a passionate team and work closely with volunteers, businesses, and community groups to raise vital funds and awareness for our life-saving services.

Your main role will be to ensure effective delivery of the community fundraising strategy in relation to income generation from third party events, collections and community groups on a local level, leveraging LNAA’s initiatives and programmes, building strong relationships with supporters and recruiting new support to leverage maximum returns from fundraising activities across the designated geographic area.

Full details of this opportunity are available on our website.

Our Benefits

We offer our employees 25 days per annum annual leave, in addition to bank holidays (pro rata for part time staff) which increases by 1 additional day per completed year of service. We also offer an extra day off on your birthday. Following completion of a 6-month probationary period, we offer access to a Health & Wellbeing Care Plan, plus an Occupational Sick Pay Scheme. We also provide a life insurance at 3 times your annual salary. Our current pension scheme typically includes 6% employer contributions, with 4% employee contribution.

Closing date: Monday 22nd April 2024
Interview date: Week commencing 29th April 2024

We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

No agencies please.