Shop volunteer roles in milton keynes
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are at the heart of everything we do and we'd love you to join us. We have a huge number of exciting and rewarding roles from directly supporting an animal in your home, or one of our centres across the UK, to supporting our shops and educational services. You may even wish to belong to our Pet Loss Support line. Find out more about the ideal role for you. Volunteering is fun and rewarding. We have centres and shops across England and Wales where you can get involved. Just search Blue Cross Volunteering for more info. Thank you.
Please apply online at the web address above.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
We seek a Web Manager (Unpaid Volunteer) to support our website upgrade, digital and fundraising strategy, manage WordPress sites, optimise user experience, and drive results through improved web performance. You'll identify new projects to develop innovative products that generate revenue for the business. This is a key role in which your expertise in digital marketing, web management, SEO and traffic conversions is required.
Key Responsibilities:
- Manage and optimise WordPress sites: Ensure consistency in brand messaging across all web properties, optimise user experience (UX), and maximise conversion opportunities.
- Revamp donation system: Develop our new fundraising system using Stripe donations and ensure compliance to prevent scam donations and money laundering.
- Regular updates and improvements: Stay ahead by reviewing and updating web presence, emerging trends, and best practices.
- Develop and install a Membership system for people joining AHO. AHO is becoming a membership organisation to empower members to decide how AHO is managed and to generate income through membership fees.
- Build and develop an Online Shop. The first stage is a Virtual Online Shop selling project items instead of money, for example, selling bricks to build a hospital instead of asking for money. The second stage is an Online Shop selling physical African foodstuffs, clothing, etc..
- Design and build health tools, such as BMI Index scales, health quizzes, medical screenings, assessments, and questionnaires, to enhance the website's interactivity and educational value.
- Expand and add new sections to the current website, such as the Projects and Impact sections, showcasing our projects and their impact through stories, videos, and case studies.
- Performance Optimisation: Enhance search engine rankings and overall website performance using expert-level SEO.
- Analytics and reporting: Track and analyse web traffic, sales metrics, and marketing data to measure success, forecast trends, and provide actionable insights to the bus.
References
Due to the nature of this role, references will be sought before the interview and offer. We will conduct enhanced DBS checks for criminal convictions and local police cautions.
VOLUNTEERING IS NOT A PAID JOB
All our Volunteer Opportunities are unpaid or unsalaried. Do not apply if you seek a paid position or intend to negotiate a compensation package with us. Volunteering allows individuals to contribute their time to society at no cost while gaining the experience they need when applying for future paid positions.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We urgently need volunteers who can provide a friendly face, shop for and deliver groceries to our clients.
The Age Connects shopping service is an invaluable lifeline to so many older, vulnerable members of our local communities, particularly those with no family or friends to offer shopping support. We know that older people can become frail, and those who have mobility problems, who no longer drive or don’t have access to the internet, may find it difficult to do their weekly shop.
As a shopper you will be providing a shop and deliver service for the client either on a weekly or fortnightly basis. You will collect their shopping list, carry out the shopping and deliver it back to them. It could be that you’re the only person they see or speak to that day or even that week and it can be an opportunity to have a chat with the client, provide them with information about other services they may need or to offer practical help.
This is a fee paying service, the client will pay £5 per shop to the charity. If you are a friendly, reliable and trustworthy, you can help. You need to be aged 18+, and to be able to make a commitment for a minimum of 6 months: we will also require two character references, and will carry out a DBS check before you can start. It is best if you have access to your own transport, as some clients do not live centrally, or require large shops.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
240-274 Bedford Road, Kempston, Bedford, Bedfordshire, MK42 8PP, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
Our retail shops are the face of our charity on the high-street and in local communities. Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
What you will be doing
- Sorting donated items for distribution onto the shop floor
- Volunteering alongside a team of people involved with the management of donated stock
- Steaming and cleaning donated items
- Delivering stock as required to the shop floor
- Ensuring the store and back area remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Ability to work independently, as part of a team and use your initiative
- You will be happy to rumage and sort items and have an eye for which items may not be appropriate for the shop but may need to be ragged
- Good listening skills
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities
- Full training and experience of working in retail as a volunteer
Location:
Unit 8, White Lion Retail Park, Dunstable, Bedfordshire, LU5 4WL, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.
Location:
Unit 2, Anglia Way, Bedford, Bedfordshire, MK40 4TB, United Kingdom
Minimum age: 14
Please note: we only accept applications from those residing in the UK
We’re looking for Community Fundraising Volunteers across the UK to help us deliver and collect Marie Curie donation tins in their local area. By using your local knowledge and connections, you’ll help raise vital funds for our nurses and hospice services - right where it matters most.
What you'd be doing:
- Distribute collection boxes in shops, cafés, pubs, gyms, and anywhere people gather.
- Swing by regularly to collect and bank the donations
- Keep tabs on each box’s location and earnings like a fundraising detective.
- Make friends with venue staff to build positive relationships.
- Spot new places where we could extend our reach and make an even bigger impact.
- Spread the word about upcoming events and campaigns to those you meet
Why you'd be a great fit:
- Polite and organised
- Self-motivated
- Familiar with your local area
- You have 2-4 hours a month to spare
What you gain:
- Ongoing guidance and brief training - just the essentials
- Meet amazing people
- Being part of the UK’s leading end-of-life charity
- Recognition for your time
- Travel expenses covered
- Access to exclusive deals and discounts across retail, travel, entertainment, and more
- Loyalty Card Membership for our Marie Curie Shops
This opportunity is perfect for someone who loves chatting with people, enjoys being out and about, and wants to make a meaningful difference - one collection box at a time.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With an ageing population, more and more older people are at risk of isolation and loneliness as partners and friends pass away, children and grandchildren move away and the community around them changes at a fast pace. As a Befriender you will become part of the solution to tackling the issues of isolation and loneliness by developing strong relationships with clients and encouraging them to engage in a variety of ways.
Main activities/tasks:
- Visit an older person in their home once a week for up to 2h
- Spend time getting to know them and to understand what things they may like to do at home (e.g. chess, knitting, reading)
- Offer healthy and fun conversation and encourage them to talk
- Give support to enable them to get out in the community and encourage participation in activities.
- Promote healthy living and wellbeing.
- Accompany on hospital visits or to the GP. Go for a walk, or shopping
- Support older person to find information as requested.
- Make monthly reports on visits carried out
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unify Giving CIC – UK Based / Remote
Unify Giving is growing — and we want to launch a merch page so people can support our mission through print-on-demand products. Every item sold will help fund our work: direct, safe, trackable giving to people experiencing homelessness and domestic violence.
We’re looking for someone who knows their way around WordPress, WooCommerce and print-on-demand tools to help us make it happen.
What you’ll do
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Add and configure a merch/e-commerce page on our WordPress site.
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Integrate with a print-on-demand service (like Printful or Printify).
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Upload and format product listings, images and descriptions.
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Make sure the shop is smooth, simple and works for supporters.
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Advise on best practice for ongoing management.
Why this is for you
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Great portfolio project in web + e-commerce development.
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Work with a live UK social impact organisation.
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Minimum 5–10 hours per month, for at least 3 months.
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A chance to combine tech skills with a cause making real difference.
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Know that profits from the merch go straight back into our mission: helping individuals rebuild their lives.
Who we welcome
We don’t mind your background, age, or job status. If you’ve worked with WordPress and e-commerce tools before and want to use those skills for good, this is for you.
This is your chance to build something tangible that funds direct giving and creates lasting impact.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.
Volunteers will be supporting people in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion within the person’s home
• A companion outside the person’s home
Examples of the type of support the service offers include:
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.
Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference by providing company and conversation to an older person in Croydon. Our Befriending service supports older adults by alleviating loneliness and isolation, supporting independence, and increasing self-confidence, by making weekly or fortnightly visits to a client living in the borough of Croydon.
Befriender - In Person
Duties:
• Providing companionship to clients in their home, sharing a cup of tea
• Other activities mutually agreed by both the volunteer and client, such as reading together, or helping with post, and within the Befriending Programme’s guidelines
• Maintaining records of client visits and sending those to the Befriending Coordinator on a regular basis
• Accompanying client out for a walk or to the shop if they are sufficiently able
• Accompanying client to weekly activities or social clubs to support client’s
independence
• Escorting clients to GP/hospital appointments as needed
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and Safeguarding
Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Ability to maintain professional boundaries
Befriender - Telephone
Duties:
• Providing companionship to clients by telephone for a chat
• Maintaining records of telephone calls to clients and sending those to the Befriending
Coordinator on a regular basis
Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and
Safeguarding
• Ability to maintain professional boundaries
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sooty, the nation’s much-loved bear and a true national treasure, has featured on RNIB’s collection boxes for over 50 years. Thanks to generous public support, these iconic boxes have raised more than £13 million in donations.
We’re looking for friendly, reliable volunteers to join our network of Sooty Box collectors. In this flexible role, you’ll help place new boxes and collect and bank donations from Sooty Boxes in local shops, cafés and other businesses in your area. Whether you volunteer on your own, with a friend or as part of a group, you’ll be making a real difference in your community.
You can give as much or as little time as you like and fit the role around your other commitments.
Please note: Volunteers are expected to use their own transport and ideally should have access to a car. Mileage or public transport costs will be reimbursed.
How often will I be needed?
- 1 Hours per Week
Key requirements
- Requires 2 references
Location
Region
- Northern Ireland, North West, North East, Yorkshire and the Humber, East Midlands, Greater London, Wales, South West, West Midlands, East of England, South East, Scotland
Additional location information
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We are particularly looking for volunteers in Ayreshire, Bedfordshire, Berkshire, Cambridgeshire, Cheshire, Devon, Derbyshire, Dorset, Essex, Gloucestershire, Gwynedd, Isle of Wight, Jersey, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Norfolk, Northern Ireland, Nottinghamshire, Somerset, South Humberside, Staffordshire, Suffolk, Warwickshire, West Midlands, West Yorkshire, Wiltshire
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Good organisational skills • Trustworthy, enthusiastic and self-motivated • Willing to travel in and around your local area • Comfortable working independently • Able to send and receive emails
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
- Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
- Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
- Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
- Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
- Collect prescriptions for clients and assist with their weekly shop
- Help clients rediscover social skills and confidence by building up and maintaining a close relationship
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
- A non-judgemental approach
- Good listening and communication skills
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with clients in a non-patronising way
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Media Analyst Volunteer
Team: Marketing
Location: Either remote working or from our offices in Leeds
Time commitment: 1-2 days a month
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About Candlelighters
Candlelighters provides financial, emotional and practical support to families affected by childhood cancer in Yorkshire. We support around 150 new families each year and our work ensure the whole family unit is supported in these extraordinary circumstances.
We support children and their families from diagnosis and throughout their journey, including financial support, practical help in hospital, much needed breaks, as well as emotional and well-being support at our Family Support Centre (The Square) and in local communities across Yorkshire.
Purpose of the Role
At Candlelighters we utilise social media to increase awareness of the charity and childhood cancer. We use it to attract new supporters, and encourage existing supporters to actively take part in activities to make a difference for children with cancer and their families – whether that be donating, fundraising or volunteering. We would love a volunteer to help analyse the effectiveness of our social media each month to help us continue to improve the effectiveness of our social media marketing.
Key Activities
-Download data from each social media channel to produce a report on key metrics such as reach, engagement, and followers.
·Identify trends in performance by comparing monthly and annual results.
·Identify types of posts that have performed well or not.
·Make recommendations for future posts and strategies.
Volunteer Requirements
·Experience of social media analytics.
·Ability to use Microsoft word, excel and outlook.
·Excellent interpersonal and communication skills.
·Knowledge or experience of marketing.
·Good working knowledge of social media.
·The ability to use their own laptop for the work.
Support and Benefits
You will receive:
· Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
· Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
· Ongoing support from the Fundraising and HR teams
· The opportunity to meet lots of new, friendly people
· The opportunity to expose yourself to new experiences
· Mileage (reimbursed at HMRC rate) and other reasonable expenses reimbursed, in accordance with our Expense Policy
· Regular reviews with your Volunteer Supervisor to help you develop in your role
· Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
· We can be a reference once you’ve volunteered for three months
· Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline
· Charity Worker Discount card
· Access to The Company Shop
We understand the impact of a childhood cancer diagnosis, and our mission is to bring light and hope to families facing childhood cancer in Yorkshire.




The client requests no contact from agencies or media sales.