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Skills advisor jobs in westminster, greater london

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Brent Irish Advisory Service, Willesden (Hybrid)
£36,000 - £42,000 per year
Posted 1 week ago Apply Now
Closing tomorrow
SurvivorsUK, Remote
Circa £30, 902 FTE (pro rata)
An exciting opportunity has arisen to join our wonderful team at SurvivorsUK, supporting service users as an Emotional Support Worker
Posted 3 days ago Apply Now
Closing tomorrow
The King's Trust, London (Hybrid)
£45.000 - £ 55,000 FTE (£27,000 - £33,000 pro-rata'd) dependent on location, skills and experience.
Posted 1 week ago
Closing in 6 days
The Mozartists, London (Hybrid)
£48,000 - £52,000 FTE pro rata.
Posted 2 weeks ago
Closing in 3 days
Battersea Dogs & Cats Home, Battersea (Hybrid)
£54,590 per year
Posted 5 days ago
Business Disability Forum, London (Hybrid)
FTE £39,000 Pro rata £23,400 per year + benefits
The Innovation Fund & Project Manager will join our team to run our innovation fund and to manage projects designed and created by BDF staff
Posted 3 days ago
Family Holiday Charity, City of London (Hybrid)
£73017 - £80703 per annum
Posted 5 days ago Apply Now
Closing in 6 days
Islington & Shoreditch Housing Association (ISHA), Finsbury Park (Hybrid)
£37,481 per annum FTE (£29,985 pro rata)
Posted 1 week ago
NFP People, Croydon (On-site)
£25,847.00 - £27,549.00 per annum
Posted 2 weeks ago
RCJ Advice - Citizens Advice & Law Centre, London (Hybrid)
£40,000 per year
Posted 1 week ago
Age UK Wandsworth, Wandsworth (On-site)
£39,000 to £41,000 per annum (pro-rata if part-time), depending on experience
We are looking for an experienced and inspiring leader and adviser to lead our Information and Advice Service team.
Posted 6 days ago
Closing in 4 days
Alzheimers Society, City of London (On-site)
£24,651 - £26,650 Per Annum
Posted 1 week ago
National Housing Federation, City of London (On-site)
£35,850 per annum
Posted 4 days ago
Page 4 of 5
Hornsey, Greater London (Hybrid)
Willesden, Greater London
£36,000 - £42,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Title: Advice Services Manager

Responsible to: Operations Manager

Hours: 35 hours per week

Salary: £36,000 - £42,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.

The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.

In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

  • Managing a small advice team, ensuring the quality of the advice provided.
  • Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
  • Ensuring good teamwork and lines of communication between staff and partner organisations.
  • Creating a positive working environment in which equity and diversity are promoted and staff can do their best.

Quality and service delivery

  • Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
  • Maintaining a small personal caseload (approximately one to two days’ work per week).
  • Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
  • Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
  • Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

  • Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.

The deadline for applications is 6th June 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.

Application resources
Posted by
Brent Irish Advisory Service View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 07 May 2025
Closing date: 06 June 2025 at 15:16
Tags: Advice / Information, Advocacy, Housing, Homelessness, Governance / Management, Social / Support Work

The client requests no contact from agencies or media sales.