Social care development jobs
Victim Support are looking for a full-time Victims Advocate to work on our Anti-Social Behaviour Project based in the Royal Borough of Kensington & Chelsea.
This role is working full time 37.5 hours per week and is offered on a fixed term basis until the end of March 2026.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is based in the Royal Borough of Kensington & Chelsea. As a Victim Advocate you will:
- Support victims of Anti-Social Behaviour (ASB) and Hate Crime.
- Collaborate with funders and partners to ensure optimal outcomes for victims.
- Provide specialist advocacy for victims with both complex and non-complex needs.
- Assist vulnerable, high-risk, and repeat victims of ASB.
- Engage in community work, liaise with the commissioner, and attend face-to-face appointments.
- Attend the monthly ASB MARAC (JAG) Meeting.
You will need:
- Experience working with vulnerable individuals and those affected by ASB and crime.
- Proficiency in Microsoft Office for data recording and reporting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Note about the Recruitment Process:
Candidates will be expected to attend an in-person Assessment Day on Thursday 30th October as the next stage of the recruitment process for this role.
Main Purpose of the Role
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.
The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.
Main Duties and Responsibilities
Programme Delivery:
· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.
· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.
· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.
· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.
· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.
· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.
· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.
· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.
Programme Coordination:
· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.
· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.
· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.
Stakeholder Management:
· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.
· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.
· If required, represent Khulisa at events, meetings, and conferences as required etc.
· Support the onboarding and training of Associate Facilitators and volunteers as necessary.
· When required, support the onboarding and training of other permanent programme staff.
Additional Duties and Responsibilities
· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.
· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.
· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.
· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.
· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.
· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.
· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.
· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
The Role
We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams.
We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process.
A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
Our charity was established in 1992, to provide care and support to people in Sussex, living with and affected by HIV. Over the past three decades there have been huge advances in treatment and care for those affected by the virus. People taking effective anti-retroviral medication (ART’s) can live long lives, with HIV becoming undetectable and untransmittable.
Whilst people who are living with HIV can live longer, many develop other physical co-morbidities as they age and many experience social and self-stigma. Our service users are often from marginalised groups, who often experience inter-sectional discrimination and health inequalities. Many of our service users experience socio-economic disadvantage and have multiple and complex needs.
The Sussex Beacon offers a range of services to people who have been living with HIV for decades through to those who are newly diagnosed. Our services include:
· Community Nurse-led Clinical Service
· Community Outreach Support Services
· Peer Mentoring
· Living Well Exercise Programme
· Day Services and Group Work
In addition to our HIV services, The Sussex Beacon has announced that it is to become a fully inclusive Hospice, providing dedicated Hospice care to the LGBTQ+ community.
The Sussex Beacon has two charity shops in Brighton and an active fundraising team, who help raise the money we need to keep our services running for the people who need them across Sussex.
The Role
This is an exciting time for The Sussex Beacon, as we are about to launch our new 2030 Strategic Plan and move to a new era of delivery, through the evolution of our end of life and palliative care for the LGBTQ+ community. The Sussex Beacon will be the first Hospice of its kind in the country tackling stigma and health inequalities for those who are most marginalised in our community.
We’re looking for an enthusiastic and experienced Mass Participation Lead to join our Income Generation team. Working alongside the Head of Income, you’ll take the lead on planning, delivering, and growing our portfolio of mass participation events, including some of the UK’s most iconic runs:
- Brighton Half Marathon – proudly owned by The Sussex Beacon
- London Marathon
- Brighton Marathon
- Vitality 10k
- London Landmarks Half Marathon
- Great South Run
- Red Run
In addition, you’ll collaborate with the Head of Income on the development and launch of two exciting new events scheduled for 2026/2027.
Key Responsibilities
- Lead on all aspects of mass participation fundraising events, from recruitment and engagement of participants to event-day logistics and post-event stewardship.
- Develop and implement creative campaigns to maximise participant sign-ups, fundraising income, and supporter retention.
- Build strong relationships with participants, corporate partners, and event organisers to enhance The Sussex Beacon’s presence and reputation.
- Support the Head of Income in the strategic growth of the events programme and delivery of income targets.
- Work collaboratively with other members of the Senior Management team to build your understanding of our work and the needs of people living with HIV, LGBTQ+ end of life and palliative care needs and broader health inequalities in the communities we serve.
- Work collaboratively with our Volunteer Co-ordinator to ensure that events are adequately supported.
- Develop and enhance our existing celebrity/high profile runner engagement.
We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of HIV, as we would like to increase the representation of these groups at The Sussex Beacon.
DBS: Application is subject to a Standard DBS check
The client requests no contact from agencies or media sales.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis Café Support Worker (Bank)
Reference: 308
Responsible to: Crisis Cafe Coordinator
Salary: £12.21 per hour
Hours: 0 hours contract (Bank)
Work pattern: Working on a 7-day rota, working 17:30pm - 01:30am
Working Base(s): Hatfield
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
Mental Healthcare Support Workers (Bank) are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 31st October 2025
Interviews to be held week of 10th November 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
N.B. Please quote reference number 308 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are seeking a visionary Head of Clinical Services with a deep passion for survivor-centred healing to lead the strategic development and implementation of our therapeutic services. As a key member of the Senior Leadership Team, you will ensure the delivery of safe, high-quality, and culturally responsive services that centre the needs of women and girls surviving violence against women and girls (VAWG).
Working from an intersectional, trauma-informed, and Black feminist framework, you will play a vital role in upholding WGN’s commitment to holistic healing. Your leadership will promote our vision, values, and ethos across the organisation and with our partners, fostering an environment rooted in empowerment, inclusion, and transformation.
About you
You will be an experienced clinical professional (BACP/UKCP accredited) and qualified supervisor with a proven track record in service delivery and team leadership. With a strong understanding of trauma, VAWG, and culturally responsive practice, you’ll be a feminist leader dedicated to anti-oppressive, inclusive approaches and the empowerment of survivors.
Application and Interview
In your supporting statement, please outline (using examples) how your skillset, knowledge, and experience meet the essential criteria stated within the person specification.
Early applications are highly encouraged, as interviews will be held on a rolling basis and this vacancy may be closed before the advertised closing date.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
Benefits
At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:
Financial Benefits
- Bike Loan Scheme – Provided by Green Commute Initiative
- Pension Scheme – Enrolment into Aviva pension scheme from day one
- Charity Worker Discounts – Access to exclusive discounts
- Death in Service Benefit – Life assurance, including Virtual GP access and additional services
Health & Wellbeing Benefits
- Eye Care Support – Contribution towards eye tests and glasses for VDU users
- Enhanced Sick Pay – Based on length of service
- Employee Assistance Programme – 24/7 confidential support
- Clinical Supervision – For clinical and frontline roles
- Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
- Sanitary Products – Available at all WGN sites
- Hot Drinks – Provided at every site
Leave & Work-Life Balance
- Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
- Birthday Leave – A day off to celebrate your birthday
- Enhanced Maternity & Adoption Leave – Support for growing families
- Unpaid Leave – Available for exceptional circumstances
- Flexible Working – Right to request flexible hours or patterns
- Hybrid Working – Balance between office and home working
Learning & Development
- Specialist Training & CPD – Ongoing development opportunities with accredited training
- Regular Supervision – One-to-one support from line managers
Exemption
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Purpose of the Job
HFEH Mind is recruiting Trainee CYP-PT Therapy practitioners for the Autism Spectrum Condition & Learning Disabilities (ASC/LD) modality for the January 2026 intake at University College London. These posts are trainee roles in which postholders are employed by HFEH Mind and concurrently enrolled as students on the UCL/Anna Freud PG Diploma in CYP-PT: Therapy.
Trainees are employees of HFEH Mind, and will undertake workplace placement duties under supervision while completing the academic and practice requirements of the postgraduate diploma. The role combines practical, placement-based clinical work with academic study and requires the ability to balance these demands.
Course start date: 19th January 2026
Training Information
This full-time training will begin in January 2026 with around 2.5 days a week for academic work (teaching and personal study), and 2.5 days based at the service seeing clients (children, young people, and carers) related to training assignments. Trainees will be both an employee of the service and an enrolled student with UCL/Anna Freud. Upon completion, qualified trainees will receive a UCL Postgraduate Diploma.
Application Process
This is a dual application process. In addition to applying for this position with us, you must also complete a UCL application for the Course Team to review. The Course Team will liaise with us on whether you meet the academic requirements for the course during the recruitment process. You will only be offered a UCL training place if you are successful in securing this post and you meet the university training requirements.
Please view the attached document ‘UCL CYP PT Therapy - Application Guidance for Candidates August 2025’ for the university application link and more information on how to apply. Please also see the Appplication pack Links document to access UCL and Anna Freud application process and course details.
If you have any questions regarding the UCL application, please contact UCL directly. Please read the Job Description and Person Specification before applying for the role, and address how you meet these criteria in your application. Please be aware the information on your application form (name and contact details, qualifications and prior relevant experience) will be shared with the UCL/Anna Freud staff team as part of the recruitment process. By submitting your application to this role, you are agreeing to your details being shared with UCL/Anna Freud.
Main Duties of the Job
Under supervision and with support, to develop knowledge and practice skills in the ASC/LD modality and to:
· Deliver evidence-based, outcome-focused low-intensity and structured interventions under clinical supervision to children and young people in educational and community settings as part of the MHST/CYP service.
· Support children and young people with ASC/LD and their families through adapted communication and intervention approaches appropriate to needs and developmental level.
· Work with education staff and families to support access to services, signpost to more specialist care where required, and collaborate in multi-agency planning.
· Undertake assessment and formulation under supervision and follow local referral and risk management protocols; raise safeguarding concerns promptly and in line with service procedures.
· Maintain accurate clinical, training and academic records in line with service and university requirements; collect and use outcome data to inform practice and reflective learning.
· Participate fully in the UCL PG Diploma academic programme (attendance, private study, assignments, practice-based assessments) and apply learning to placement work.
· Attend and engage in practice tutoring, clinical supervision and personal/professional development supervision; present case material as required by supervisory arrangements.
· Manage a caseload, demonstrating safe practice and escalating issues promptly.
· Contribute to the development of clinical and training materials within the trainee’s competence and under supervision.
· Participate in service and course evaluation activities and disseminate learning from service evaluation or small-scale projects where required.
Training & supervision
Attend and fulfil all academic and practice requirements of the UCL PG Diploma for CYP-PT Therapy, including practical and academic assessments and assignments.
· Undertake private study (minimum expectation as set by the course) in addition to placement duties.
· Engage actively with practice tutors and clinical supervisors to evidence competence development.
· Respond to supervisory feedback and demonstrate improvements in practice.
· Participate in regular appraisal and ongoing professional development activities.
Professional
· Maintain the standards of professional practice required by HFEH Mind, the employing service and the Higher Education Institution.
· Keep confidentiality of service users at all times and adhere to data protection and information governance rules.
· Ensure any risks to safety and wellbeing encountered during placement are communicated to supervisors and managed in line with policy.
· Maintain up-to-date CPD and training records in line with course and employer requirements.
· Meet the physical and professional requirements of the course and role (reasonable adjustments will be considered).
Person Specification
· Minimum of a second-class bachelor’s degree (2:2) or above in a relevant subject (e.g. Psychology, Education, Childhood Development, Social Work, Speech & Language, Nursing), OR equivalent professional experience considered on a case-by-case basis.
· Minimum 2 years’ experience working with children and young people (in mental health, education, youth work or related settings).
· At least 1 year’s direct clinical experience working children/young people with autism and/or those with Learning Disabilities.
· Knowledge and understanding of the core features associated with Autism Spectrum Condition and Learning Disabilities and the typical associated support needs.
· Awareness of safeguarding children and vulnerable young people and experience of raising and managing concerns via appropriate channels.
· Ability to manage sensitive and potentially emotionally distressing caseload material with professionalism and reflective capacity.
· Demonstrable ability to study at postgraduate level and to manage academic demands alongside placement duties.
· Good time management, organisational skills and the ability to meet course and placement deadlines.
· Effective oral and written communication skills; ability to produce clear records and reports.
· IT literate (MS Office, email, record systems) and able to keep accurate case and training records.
· Ability to work both autonomously and as part of a multi-disciplinary team; adaptable and culturally sensitive.
· A commitment to EDI, and to working as part of a service that seeks to address health inequity
· Willingness and ability to travel across service bases and to attend university sessions and required training events.
Desirable
· Previous training or professional experience in mental-health related professions (e.g. counselling, nursing, social work, occupational therapy, speech & language therapy, special educational needs teaching).
· Experience of multi-agency working, including education and social care.
· Experience of using outcome measures and contributing to service evaluation.
HFEH Mind is an equal opportunities employer and proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices ensure a consistent and thorough process of obtaining and evaluating information to confirm suitability to work with children and vulnerable adults.
This post is subject to an enhanced DBS check.
Applicants must include a personal statement (500 words) specifically addressing their interest in the ASC/LD modality and how they meet the person specification in their HFEH Mind application and MUST apply for the UCL training at the same time, to be considered for the role. No application can be considered for interview if BOTH applications are not in place by the application closing date advertised.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
- Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
For the full job description, please download the recruitment pack.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible
The role is a full time and permanent position. This role is based at our Bloomsbury campus with flexibility to work from home on an 80/20 basis (80% working from the office).
We are looking for a Commercial Marketing Coordinator to coordinate and support the commercial marketing activity of the Students’ Union. The Union operates multiple commercial services, including bars, cafés, shops and a gym. As the Commercial Marketing Coordinator, you will work with different teams and managers to develop innovative and effective marketing campaigns which are aimed at increasing engagement and revenue in relation to our commercial spaces. The successful candidate will also coordinate the successful delivery of these impactful and creative marketing campaigns across the Union. The role holder will be a brand champion and support departments in the successful application of our brand.
Do you have a good working knowledge of effective marketing practices and have carried out successful marketing campaigns? Have you got experience of working in higher education or a fast paced customer focused environment? If the answer is yes, then we want to hear from you.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We are seeking an experienced, registered nurse to support and lead our nursing unit in the absence of the Unit Manager or Deputy Unit Manager. The post holder will provide high-quality, person-centred care to residents, promote professional standards, and ensure a collaborative, supportive environment for residents, families, and staff. This role includes clinical leadership, staff supervision, and contribution to practice development in line with NMC regulations and Nightingale policies.
Key Responsibilities
Leadership & Management
-
Act as the lead nurse in the absence of the Unit Manager/Deputy, ensuring the smooth operation of the unit.
-
Support with rota planning, staff deployment, and management of nursing teams.
-
Contribute to recruitment, supervision, appraisal, and ongoing professional development of staff.
-
Ensure effective communication across internal departments and with external professionals, residents, and families.
-
Promote a culture of respect, empathy, and professionalism, in line with Nightingale’s values and Jewish cultural observances.
-
Support in managing complaints, incidents, and staff concerns following Nightingale procedures.
Clinical Practice
-
Coordinate, deliver and evaluate high standards of resident care in line with CQC and regulatory standards.
-
Maintain safe administration and control of medications.
-
Promote and model effective multidisciplinary communication.
-
Engage in clinical practice regularly to maintain clinical skills and support staff on the floor.
-
Contribute to continuous improvement in nursing practice, patient outcomes, and resident satisfaction.
Service & Practice Development
-
Work with the Unit Manager to implement changes and innovations in clinical care.
-
Participate in quality assurance, audits, and evaluation of care standards.
-
Ensure safe, effective, and up-to-date practices based on current research and clinical guidelines.
-
Foster a learning environment for staff and students on placement.
-
Mentor staff and support development of specialist skills in elderly care.
Education & Research
-
Take responsibility for your own professional development and NMC revalidation (where applicable).
-
Conduct bi-monthly 1:1 supervisions with allocated staff members.
-
Promote evidence-based practice and contribute to training and development sessions for team members.
-
Participate in service improvement initiatives and research where appropriate.
Health & Safety / Compliance
-
Uphold Nightingale’s policies on fire safety, health and safety, infection control, and emergency procedures.
-
Ensure compliance with safeguarding, medicines management, and legislative frameworks governing adult social care.
Site Cover
-
Participate in the site-wide cover rota, including occasional out-of-hours responsibilities and working opposite the Unit Manager to ensure continuity of care and leadership.
Essential Criteria
-
Registered Nurse with valid NMC PIN.
-
Experience in elderly care or a similar setting.
-
Strong leadership, communication, and clinical skills.
-
Understanding of CQC standards and person-centred care.
-
Commitment to cultural sensitivity and values of Nightingale.
Desirable
-
Previous experience in a senior or acting-up role.
-
Mentorship or teaching qualification.
-
Knowledge of Jewish cultural practices (training can be provided).
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Support Worker at Plus Services
Are you a positive, engaging and caring person that wants to make a real difference to the world?
Do you think the greatest gift you can give is to make other people’s lives better?
Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?
If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
Who are Plus Services?
Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years. We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.
Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with. Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group. So, there is no need to worry about being out of your depth.
We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you. I cannot promise you it will be easy, but I can promise you it will be worth it. And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.
Who are you?
You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinking about joining the sector. We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities
What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.
You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks. You will need to be happy supporting people to learn new skills and become independent. And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.
To be considered for the role you will need to be able to:
• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK
In return we offer opportunities for professional development and real job satisfaction. We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.
We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly
Available positions:
Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367
Holidays: 28 days per Annum
Part time Support Worker
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367 pro-rata
Holidays: 28 days per Annum (Pro Rata)
Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary: £13.85 per hour.
Holidays: Based on hours accrued
Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
• Sleep in allowance
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.
Our vision is a world where every child and young person child survives cancer.



The client requests no contact from agencies or media sales.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
At Working Options, we are keenly aware that talent exists in all parts of society, and yet opportunities are not available to all. We aim to help all young people in the UK to transform their career and life chances. In 2024 we delivered in-person activities for 73,000 young people and engaged 2.5 million with digital content. We are proud of the impact our small, dedicated team has, and we can only achieve this success with committed volunteers, schools and funding partners who value the services we offer.
We were founded in Luton in 2012, and in 2024 following a generous grant from the Moondance Foundation we launched our work in Wales. So far, we have supported 20,000 Welsh students in a quarter of Welsh secondary schools. By 2029 we aim to be working in all state secondary schools across the country.
We are looking for a strategic lead to take our work in Wales to the next level. With oversight of our Wales Accelerator, the postholder will develop relationships with funders, media, government, and other key players to open doors for our work across Wales. You will listen and respond to local needs to direct our operational work on the ground.
Success in this role will be measured by our increased profile, new partnerships and income secured to ensure the long-term financial sustainability of our work in Wales.
We are flexible about whether this is a full-time or part-time position. The postholder will work closely with me and our Trustees, our key Advisors and Ambassadors (high-profile and well-connected individuals from a range of sectors), as well as our Head of Programme and delivery team for Wales. Your contribution to our work will be critical to our success, maximising the number of businesses, individuals and schools joining our movement to help all young people in Wales achieve career success.
Sue Maskrey
Chief Executive
_______
Yn Working Options, rydym yn ymwybodol iawn bod talent yn bodoli ym mhob rhan o'r gymdeithas, ac eto nid yw cyfleoedd ar gael i bawb. Ein nod yw helpu holl bobl ifanc y DU i drawsnewid eu cyfleoedd gyrfa a bywyd. Yn 2024, fe wnaethom gyflwyno gweithgareddau wyneb yn wyneb i 73,000 o bobl ifanc ac ymgysylltu â 2.5 miliwn gyda chynnwys digidol. Rydym yn falch o'r effaith y mae ein tîm bach, ymroddedig yn ei chael, a dim ond gyda gwirfoddolwyr ymroddedig, ysgolion a phartneriaid ariannu sy'n gwerthfawrogi'r gwasanaethau a gynigiwn y gallwn gyflawni'r llwyddiant hwn.
Fe'n sefydlwyd yn Luton yn 2012, ac yn 2024 yn dilyn grant hael gan Moondance Foundation fe wnaethom lansio ein gwaith yng Nghymru. Hyd yn hyn, rydym wedi cefnogi 20,000 o fyfyrwyr Cymreig mewn chwarter o ysgolion uwchradd Cymru. Erbyn 2029 ein nod yw bod yn gweithio ym mhob ysgol uwchradd y wladwriaeth ledled y wlad.
Rydym yn chwilio am arweinydd strategol i fynd â'n gwaith yng Nghymru i'r lefel nesaf. Gyda goruchwyliaeth ein Cyflymydd Cymru, bydd deiliad y swydd yn datblygu perthnasau gydag arianwyr, y cyfryngau, y llywodraeth, a chwaraewyr allweddol eraill i agor drysau ar gyfer ein gwaith ledled Cymru. Byddwch yn gwrando ar ac yn ymateb i anghenion lleol i gyfeirio ein gwaith gweithredol ar lawr gwlad.
Bydd llwyddiant yn y rôl hon yn cael ei fesur yn ôl ein proffil cynyddol, partneriaethau newydd ac incwm a sicrheir i sicrhau cynaliadwyedd ariannol hirdymor ein gwaith yng Nghymru.
Rydym yn hyblyg ynghylch a yw hon yn swydd amser llawn neu'n rhan-amser. Bydd deiliad y swydd yn gweithio'n agos gyda mi a'n Hymddiriedolwyr, ein Hymgynghorwyr a'n Llysgenhadon allweddol (unigolion proffil uchel â chysylltiadau da o ystod o sectorau), yn ogystal â'n Pennaeth Rhaglen a'n tîm cyflawni ar gyfer Cymru. Bydd eich cyfraniad at ein gwaith yn hanfodol i'n llwyddiant, gan gael y nifer uchaf o fusnesau, unigolion ac ysgolion i ymuno'n mudiad i helpu holl bobl ifanc Cymru i gyflawni llwyddiant gyrfa.
Sue Maskrey
Prif Weithredwr
The client requests no contact from agencies or media sales.





