Social care jobs
Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.
But for many, it’s a lonely and isolating experience. That’s why we’re here. To make sure that no one has to face living through their child’s short life - and death - alone.
Together we support families through difficult times, offering lifeline practical, emotional and financial help.
Together we unite our sector. We help professionals and services to pool their knowledge and expertise, to deliver outstanding children’s palliative care.
Together we campaign to make sure that seriously ill children and their families get the care and support they need, when and where they need it.
Supporting, uniting, campaigning, together. We are Together for Short Lives.
This is a fantastic opportunity for a marketing and communications expert to help make sure we can raise the funds we need to deliver this vital work.
As our Marketing and Communications Manager (Maternity Cover), you will:
- work collaboratively with Fundraising colleagues, deliver results-driven marketing campaigns and communications support to grow both our audience of supporters and our income
- be part of a team that plans and delivers strategic campaigns that improve the system for seriously ill children and their families
- maximise our brand awareness and reputation among our audiences through our external communications
- stay abreast of print, broadcast and digital media to identify potential opportunities and threats to our ability to deliver our strategic plan
- lead on proactive and reactive media relations including writing press releases and statements, arranging interviews and responding to enquiries
- line-manage our Creative Content Lead.
You will have:
- outstanding storytelling skills which have helped to generate income for an organisation or for a cause, across a range of channels
- experience across a broad range of communications and marketing functions
- excellent interpersonal skills – and experience of engaging sensitively and effectively with a wide range of external stakeholders
- experience of building strong working relationships across different teams
- excellent leadership skills.
We offer a great reward package, which includes:
- generous annual leave entitlement
- pension scheme
- staff assistance programme
- days off for volunteering
We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.
We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.
If you feel you meet some of the criteria but not all, we really hope you will enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Applying for the role
Closing date for applications is at 9am, Wednesday 28 May 2024. If you are interested in applying for this post, please complete the application form and the summary details form found on our website.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
The Research Officer role at Marie Curie is a key position within the Research Team and the larger Policy and Research Directorate. The role is focused on driving evidence-informed policy and practice in palliative and end of life care. This position offers an exciting opportunity to apply research experience and passion to make a significant impact on the lives of people affected by dying, death, and bereavement.
You will be responsible for:
- Supporting the associate directors with ongoing and new research projects, including data analysis (qualitative and quantitative), preparing manuscripts for publication, and creating academic posters for research conferences
- Conducting or supporting research such as scoping reviews, rapid reviews, and qualitative or quantitative analysis, and summarizing information to inform research and policy work
- Developing summaries and impact reports from funded Marie Curie research and other research that supports Marie Curie's ongoing work
- Organizing events and conferences, including the annual Marie Curie Palliative Care Research conference, and planning new local conferences and workshops focusing on knowledge mobilization and quality improvement
- Providing general administrative support to the research team, including arranging meetings, taking minutes, and tracking actions
Key Criteria:
- An interest in end-of-life care research.
- Experience in undertaking or supporting research, including literature reviews.
- Highly motivated, positive, proactive, and solution focused.
- Ability to work independently and manage own workload, work calmly under pressure, and meet tight deadlines.
- Effective team member with excellent written and verbal communication and interpersonal skills.
- Excellent administrative and IT skills, including proficiency in Word, Excel, Outlook, and web-based databases.
- Ability to develop effective working relationships with Marie Curie staff and external stakeholders.
- Qualitative or quantitative research skills and experience of presenting research and capturing data in compelling ways.
- Experience of supporting committees, organizing meetings, and taking minutes.
- A degree that includes a good grounding in data analysis and research methods, or equivalent skills learned in the workplace.
Please see the full job description here: https://mariecurie.pagetiger.com/moftoh/1
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 26th May 2025
- We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £26,370 - £29,297 per annum
Contract: Permanent, Full-Time
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MSI UK's Digital, Marketing and Comms team at MSI UK is expanding, and we’re looking for a Digital Marketing Officer to support us in enhancing our digital presence.
This is a unique opportunity to use your digital marketing skills for good – delivering impactful activity that supports people to access NHS-funded abortion, contraception and vasectomy services (and feel informed every step of the way)!
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £30,321.51 - £33,505.27 for base locations outside of London, dependant on experience and location
- Starting from £33,505.27 - £36,689.03 for base locations inside of London, dependent on experience and location
What will you get up to?
Support on all digital marketing workstreams, including SEO, PPC and content marketing
Work with the wider team on engaging and SEO-optimised website content to support people accessing care with MSI UK
Manage our online clinic listings – keeping them up-to-date and engaging
Help build MSI UK’s digital presence, reaching people who are looking for reproductive healthcare services (or just interested in learning more about reproductive rights!)
Plus, you’ll be a brand guardian, ensuring the look and feel of our digital campaigns and content is consistent with the MSI Reproductive Choices global brand, while still relevant to the local (UK-based) audience.
We're looking for someone with experience in digital marketing roles, a strong knowledge of key SEO, PPC and content marketing principles and tools, and skills in creating content strategically designed for digital audiences.
If this sounds like you – and you’re looking to apply your skills and experience in the reproductive healthcare/rights space – we'd love to hear from you!
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Programme Director
Location: Kirklees
Salary: £44,000 pro-rata
Hours: 30-37 hours per week (flexible working available)
Job Type: Full time
Contract Type: Permanent
Are you an experienced leader with a passion for community impact and the voluntary sector?
TSL Kirklees is currently recruiting for a new role of Programme Director to lead and coordinate our portfolio of community infrastructure projects.
This senior leadership role is pivotal in helping us achieve our mission to tackle inequality across Kirklees by strengthening the voice and influence of the local VCSE sector.
You’ll work closely with our CEO, Trustee Board, partners, and funders to:
- Oversee project delivery and evaluation
- Build strong cross-sector partnerships
- Align operations with strategic goals
- Lead and support a team of project managers
What are we looking for?
We're looking for someone with a collaborative leadership style, able to provide energy, focus and creativity as well as excellent project and people management skills, and a strong understanding of the VCSE landscape.
REF-221497
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.
This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.
About the role
Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.
We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.
The closing date for applications is 5pm, Wednesday 28 May.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Young Person's Support Worker
Retford
£24,030 - £24,513 per annum
Our client has a fantastic opportunity for the right person to join their friendly and supportive Young Person’s Service in Retford.
This busy and dynamic service based in Retford provides support to encourage young people to be the best version of themselves. Their Retford project offers a strengths based support service which aims to build the skills, confidence and independence of the young people who come through our doors
The team play a critical role in advocating for their tenants. From liaising with agencies to help them access permanent accommodation to supporting them to access education or employment training.
The Support Worker role
Every day is different and you will face many new challenges so they need colleagues that come with a built in can-do attitude! You must be willing to go above and beyond for young people help better their lives, promoting independence, being a role model and achieving a successful home environment for them to live, in line with local authority care plan.
This isn’t a typical support worker position. Communication and understanding is key to help grow and mentor our young people. This role heavily requires you to listen and communicate with the young people, so a good understanding of written and verbal English is a must.
What you’ll be doing
Even as an adult the housing market can be tough to navigate and with so much information out there you will be a young person’s advocate and guidance. You could be helping young people complete the appropriate referrals forms for housing, coordinating referrals or arranging and attending referral interviews. Alternatively you could mediate between young people and their families to facilitate moves back home. You will be highly motivated and resilient but also patient and kind. Change can be scary but you will have a positive attitude to encourage our young people.
Then comes the big move…
With your knowledge of welfare benefits you’ll help users to access grants/ charitable funding for white goods or other furnishings.
As well as this, you will be on the ball with activities related to the young person’s move e.g. arranging and facilitating pre move in meetings, joining the property inspection, liaising with the landlord where appropriate to negotiate move-in dates. You will also develop a system that matches young people across the contracted provision to facilitate house shares.
To be considered you must have a full valid driving licence and access to your own vehicle. You will be able to claim mileage proving you have business cover on your insurance.
They work 7 days a week, 365 days a year. You must be able to be flexible and work on a rota. Typical shift patterns are 07:00 – 14:30 and 14:30 – 22:00.
Over to you – click apply and show us why you are suitable!
Please note that they are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and they particularly welcome suitable applications.
Malaria Consortium is recruiting for a Monitoring and Results Measurement Manager to join our team in the UK, Nigeria or Uganda.
The key purpose of this role is to manage the reporting, visualisation, interpretation and use of project monitoring data through Malaria Consortium’s global Project and Results database (PReS), working with colleagues across the organisation to ensure they receive the correct training on the system, maintaining standards of data reporting and use, and analysing project data to monitor progress against organisational strategic targets. The role will work closely with Country and Regional Directors and Country Technical Coordinators to interpret and use data for monitoring and strategic decision-making purposes.
The successful candidate will have:
- Bachelor's degree in Data Science, Data analytics or field with strong focus on data management and use
- Demonstrable experience in programme monitoring and results measurement with ability to write log frames, translate log frames into project monitoring practice (i.e. through the development of tools and practice) and manage oversight processes
- Extensive experience of DHIS2 and/or other data management platforms
- Experience developing and maintaining data dashboards, particularly using PowerBI
- Experience engaging with software solution providers
- Experience developing capacity through training and/or mentoring
To apply for this position you will need to have the right to work in the country where you are applying.
Malaria Consortium are not in a position to sponsor a work Visa for this post.
The Salvation Army – Assistant Head of Individual Giving - Supporter Acquisition and Innovation Unit
Location: Hybrid working, 2 days in office, London SE5.
Salary: £59,744 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new contactable supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an initial annual fundraising target of approximately £500,000. The role leads a unit of three people including one direct line report.
The successful candidate will have extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers. Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Tuesday 27th May, 9.00am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join the Domestic Abuse Specialist Service. They will be supporting survivors of domestic abuse in partnership with the Sussex High Harm Perpetrator Programme. This role is full time working 37.5 hours per week on a fixed term contract until 31st March 2026. The role is offered on a hybrid basis, working between home, our office in Brighton, and community locations throughout East Sussex and Brighton & Hove.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the role:
This hybrid role includes a combination of home, office and community-based working. You will meet regularly with clients at safe locations of their choosing. There will be travel requirements across East Sussex and Brighton & Hove.
As an IDVA you will:
- Empower survivors, supporting them to identify features and dynamics of domestic abuse
- Work with clients referred to the DASS by the High Harm Perpetrator Programme, holding a caseload of varying complexity and prioritising high risk cases for support.
- Conduct comprehensive needs and risk assessments
- Provide individualized safety and support plans, advocacy, practical support and information
- Participate in the Multi-Agency Risk Assessment Conference (MARAC), acting as the voice of the survivor and delivering on actions agreed
- Use a person-centred, survivor-focused approach, being mindful of the effects of trauma and additional barriers to access survivors of domestic abuse may experience
- Attend the monthly High Harm Panel and other mandatory conferences (including contributing to the Multi-Agency Tasking and Coordination process where applicable), representing the voice of the survivor and sharing relevant information with key agencies to reduce risk and increase safety
- Assist in delivering training, and provide consultancy and advice to other agencies as required
You will need
- An understanding of the issues faced by survivors experiencing domestic abuse
- A good understanding of risk assessment, safety planning & risk management for survivors of domestic abuse
- An understanding of safeguarding issues & the legal responsibilities surrounding these
- Experience of delivering services to survivors of domestic abuse and/or other vulnerable people
- Experience of working within a multi-agency and legislative framework, including building relationships with statutory and voluntary service providers
- Experience of managing a complex caseload, prioritising work and dealing with competing demands demonstrating an organised and methodical approach to work
- Ability to deliver indvidualised safety and support plans, demonstrating sufficient knowledge of risk reduction regarding harmful practices and modern slavery
- Ability to deliver training sessions to professional agencies
- Understanding and knowledge of and active commitment to promoting equal opportunities and diversity
- Ability to self-reflect, identify own welfare needs, and put in place effective self-care strategies
- Please see attached Job Description and Person Specification for further details.
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About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: London based / hybrid. If in receipt of London Weighting minimum two days a week in London office; Non-London weighting – one day a month in office (travel reimbursed)
A little bit about the role
The trusts fundraiser role sits in the fundraising team within the external relations division. The fundraising team is responsible for raising between £1m and £1.5m in fundraised income annually. Frontline’s philanthropic income complements the significant contract income the charity receives from central and local government and enables the charity to carry out its broader mission to create social change for hundreds of thousands of disadvantaged children.
Since we were founded in 2013, Frontline has leveraged its success to build committed, high impact partnerships with a number of prestigious supporters including trusts and foundations, corporates and high net worth individuals. Our new fundraising strategy focuses on continuing to grow our network of supporters by maintaining excellent relationships with our current funders while identifying new potential donors, and at the same time testing and developing fundraising through community and events and individual giving.
We are now looking for a trusts fundraiser to help drive this strategy forward. The successful candidate will have experience in building relationships and securing income, helping us to build relationships with new trust funders while stewarding effectively our current trust and foundation relationships.
The successful candidate will work closely with the head of fundraising and the fundraising manager to implement Frontline’s annual fundraising plan, taking specific responsibility for researching, building relationships with, writing persuasive proposals to and securing income from new trust and foundation funders, while also providing excellent stewardship and reporting to current funders. The fundraising team is supported by the marketing, events and communications staff of the external relations division.
Some key responsibilities include:
- To develop a pipeline of potential trust funders through prospect research, the development of strong relationships, and writing of persuasive, creative and inspiring applications.
- To arrange meetings and engagement opportunities with new funders, including ensuring that other Frontline staff are involved in supporting applications and pitches where appropriate.
- To account manage a portfolio of existing trust supporters, providing excellent stewardship and planning and writing high quality grant and funding reports in line with reporting deadlines.
- To work closely with other teams at Frontline, particularly the fellowship team and evaluation team, to develop proposals and reports, bring funders closer to our work and help inspire a culture of fundraising across the charity.
A little bit about you
You will be an experienced fundraiser, with experience in securing grants from trusts and foundations in particular. The ideal candidate will be enthusiastic, target-driven and passionate about delivering persuasive cases for support through crafting creative and imaginative funding proposals.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week, Monday - Friday 9am-5pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page
on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Domestic Abuse Caseworker to join the team in Preston, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at Preston. Once your probation period is completed you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.
As a Domestic Abuse Caseworker, you will be:
Focusing on victims of domestic abuse and will provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support
This will include supporting victims either face to face or over the telephone to assist them in accessing services to keep them and their family safe. It will involve developing individual safety plans to meet client's needs as identified in the needs and risk assessment.
You will provide advocacy, emotional and practical support and information to victims including
exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
You will participate fully in multi-agency meetings by being the voice of the client and follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings.
You will need to:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand Safeguarding issues, and the legal responsibilities surrounding these issues
- Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands demonstrating an organised and methodical approach to work
- Have strong crisis management skills and the ability to deal with stressful and difficult situations
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Provide accurate and timely performance information for internal and external use.
- Work with the client and other statutory and voluntary agencies to address the identified needs.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
- To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
- Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
- The ability to manage a demanding workload and to meet a range of conflicting deadlines.
- The ability to identify, develop and maintain partnerships with all relevant external organisations.
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
- Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Team: Individual Giving
Location: Homebased with occasional travel for meetings
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £54,687.21 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Individual Giving Manager – Acquisition
- This role will manage and implement Cats Protection’s individual giving marketing programmes, defining operational plans and budget allocation to develop sustainable income streams for the charity, in line with the income generation strategy
- You will manage a team of 5 and grow the volume and value of individuals supporting the charity to reach new audiences and maximise market penetration through multi-channel mass marketing activity
About the Individual Giving Team:
- We sit within the Marketing & Income Generation directorate
- Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
- We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media
What we’re looking for in our Individual Giving Manager – Acquisition
- Significant experience in Individual Giving – preferably within the charity sector, managing large volume acquisition campaigns
- Line management experience with track record of developing individuals
- Experience of managing and developing new relationships with key suppliers/agencies
- Creating strategies, planning and managing significant income/expenditure budgets
- Proven track record of achieving income against agreed financial targets as well as other KPIs
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 18th May 2025
Virtual interview date: From 22nd May 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats

