Social care volunteer volunteer volunteer roles in Castelnau, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.
What you will be doing
- Facilitating weekly peer support groups, covering topics related to mental health.
- Promote a safe, confidential, and non-judgmental atmosphere where all members feel valued and heard
- Encourage mutual support, active listening, and shared problem-solving within the group
- Manage group dynamics sensitively, ensuring discussions remain constructive and inclusive
- Collaborate with staff to monitor group wellbeing and escalate any concerns appropriately
- Assist in planning and preparing for each session, including topic prompts or themes if needed
- Maintain confidentiality in line with organisational policies and safeguarding standards.
The skills you need
- Lived experience of mental health challenges is highly valued and can be a strong foundation for this role
- Good communication and active listening skills
- Ability to facilitate group discussions with empathy and patience
- Understanding of boundaries and confidentiality in a mental health context.
- A non-judgmental, supportive, and encouraging attitude
- Experience in peer support or group facilitation is an advantage but not essential; training will be provided
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Chair of the Board of Trustees recruitment
Age UK Redbridge, Barking & Dagenham and Havering (RBH)
Age UK RBH is seeking an outstanding leader to serve as Chair of the Board of Trustees, guiding our charity through its next phase of growth, resilience, and impact for older people across our three boroughs.
About Us
Age UK RBH is a trusted local charity supporting older people across Redbridge, Barking & Dagenham, and Havering. We deliver vital services that promote independence, wellbeing, and dignity—from advice and information to social activities, home support, and specialist care. With a strong reputation for quality and compassion, we are proud to be a lifeline for older residents and their families.
The Role
As Chair, you will:
· Provide strategic leadership to the Board of Trustees, ensuring effective governance and accountability.
· Champion our mission and values, safeguarding the charity’s commitment to inclusion, equity, and measurable impact.
· Support and challenge the Chief Executive and senior team, acting as a critical friend and strategic partner.
· Represent Age UK RBH externally, building partnerships with funders, local authorities, and community organisations.
· Ensure the charity remains financially sustainable and operationally strong, delivering excellence for older people.
Who We’re Looking For
We are seeking a visionary leader with:
· Experience of chairing boards or holding senior governance roles.
· Strong understanding of charity governance, financial stewardship, and risk management.
· Excellent communication and influencing skills, with the ability to inspire confidence across diverse stakeholders.
· Commitment to equity, inclusion and diversity.
· Passion for improving the lives of older people and strengthening communities.
What We Offer
· The opportunity to shape the future of a respected local charity.
· A collaborative, committed Board and senior team.
· The chance to make a tangible difference to thousands of older people across East London.
Time Commitment
This is a voluntary role, with reasonable expenses reimbursed. The Chair is expected to commit around 2–3 days per month, including Board meetings, sub-committees, and external representation. There are six Board of Trustees Meetings usually on a Friday afternoon and additional training days as required.
How to Apply
If you believe you can bring strategic vision, governance expertise, and a deep commitment to older people, we would love to hear from you.
Please send your CV and a short supporting statement (no longer than 2 pages) outlining your interest and suitability to
Closing date: 31st January 2026
Interviews: week beginning 9th February
For more information please email:
Alima Qureshi, Chair of the Board of Trustees
Andreea Albu, Chief Executive
Age UK Redbridge, Barking and Havering
The client requests no contact from agencies or media sales.
Trustee Recruitment
Age UK Redbridge, Barking and Havering
Become a trustee for Age UK Redbridge, Barking and Dagenham and Havering (Age UK RBH)
We are seeking new trustees to strengthen our Board and help shape the future of vital services for older people across our three boroughs.
We are looking for dedicated, passionate people, of all ages, with a range of professional and life experience, to join the Age UK RBH Board of Trustees.
You'll join a trustee team with a vast amount of personal and professional experience across a whole range of fields. You’ll be warmly welcomed, participate fully in the governance of our charity and all that entails, and supported to develop your skills.
We'd love to hear from you whether you're an experienced trustee or have never been one. It's just important that you're passionate about creating a fair and equal society for older people and can embody our values.
What we are looking for:
· Previous committee experience and abilities to work in a team
· Professional or voluntary skills and experience covering areas such as supporting older people, caring, finance, communication, property, Human Resources.
· People who live in one of our 3 core boroughs or work or have family connection to one of them or an interest in supporting older people in Redbridge, Barking and Dagenham and Havering
· Commitment to diversity and inclusion
It is not essential to be an older person yourself (due to a majority of older people on the existing board).
We are particularly keen to recruit trustees with experience in one or more of the following areas that are underrepresented on our board:
· Legal – governance, compliance, contracts, safeguarding
· Human Resources – workforce development, wellbeing, organisational culture
· Local Authority/Public Sector – commissioning, partnership working, policy insight
· Data and Digital – evidence‑based decision making, data governance, innovation
· Social Enterprise/Business Development – income generation, sustainability, entrepreneurship
· Commissioning and Contract Management – strategic commissioning, outcomes framework
We're actively looking to improve the diversity of our Board of Trustees, so we'd especially like to hear from people from diverse backgrounds and under-represented groups.
Time commitment
There are six Board of Trustees Meetings in the year usually on a Friday afternoon and additional training days as required.
Contact
To register your interest in becoming a trustee please email your CV with a short paragraph stating why you are interested in the role to chair
We will invite you for a conversation and provide further information about becoming a trustee.
Closing date: 31st January 2026
Interviews: Week beginning 9th February 2026
For more information please email:
Alima Qureshi, Chair of the Board of Trustee
Andreea Albu, Chief Executive
Age UK Redbridge, Barking and Havering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers.
What you will be doing
- Organise and facilitate group sessions and activities alongside staff and service users
- Encourage participation and build confidence
- Support a safe, inclusive, and fun environment
The skills you need
- Friendly, reliable, and empathetic nature
- Good communication and listening skills
- Passion for mental health, wellbeing, and women’s empowerment
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?
Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.
What you will be doing
- Lead and facilitate a weekly Creative Writing Group, encouraging participants to explore their thoughts and feelings through writing exercises, prompts, and storytelling.
- Guide a subsequent Feelings Forum where participants can share and discuss emotions sparked by the writing session or current experiences in a respectful and supportive atmosphere
- Foster an inclusive, non-judgmental environment where all voices are heard and valued
- Maintain confidentiality and adhere to the organisation’s safeguarding and mental health protocols
- Prepare session materials and adapt activities to meet the needs of diverse participants
The skills you need
- Prepare session materials and adapt activities to meet the needs of diverse participants
- Excellent communication and interpersonal skills, with sensitivity to mental health challenges
- Ability to facilitate group discussions and manage diverse emotional responses constructively
- Patience, empathy, and a non-judgmental approach.
- Training or experience in mental health, counselling, social work, or a related field is advantageous but not essential
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Advert: Website & Social Media Producer
Coempowered is a small but rapidly developing non-profit working to empower indiviuals and help build community capacity among for young people, women, and marginalised communities in the UK and internationally through workshops, classes, semiar, projects and research. We are now building the foundations of our organisation and are looking for a dedicated, creative volunteer who is genuinely passionate about our educational and social mission and willing to grow with us as we expand our work and prepare for charity status.
About the Opportunity
This role is ideal for someone who wants to contribute meaningfully to a growing organisation by strengthening our digital presence and helping us reach wider audiences. You will work closely with the directors to shape our public voice and ensure that our online communications reflect our values of inclusion, critical thinking, and empowerment.
We are seeking someone who can commit reliably, collaborate with a small remote team, and take responsibility for managing our online platforms with initiative and care.
Key Deliverables
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Manage weekly posts across LinkedIn, X (Twitter), and Instagram.
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Create clear, engaging written content that communicates our work and mission.
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Produce and upload website content, including updates, project summaries, and short articles.
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Maintain a consistent editorial tone and visual identity across platforms.
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Support campaign planning and announcement of new programmes.
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Monitor basic engagement analytics and propose improvements where relevant.
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Work collaboratively with directors and volunteers to plan communications in advance.
What We’re Looking For
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Strong writing and digital communication skills.
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Experience managing or creating content for social media platforms.
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Ability to work independently, meet deadlines, and communicate proactively.
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Interest in education, philosophy, youth empowerment, or social change.
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A genuine desire to help build a young organisation and contribute to its long-term growth.
Time Commitment
Flexible, remote, approximately 2–3 hours per week.
If you are passionate about meaningful education, committed to social impact, and excited to help shape an emerging organisation, we would be delighted to hear from you.
Co-Thinking, Co-creating, Co-flourishing Women, Migrants, Socially and economically marginalised youth www.coempowered.org
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you!
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the difference on your doorstep.
Compassionate Neighbours are trained volunteers offering friendship, support and listening ear to people living in their local community, sometimes with serious, long-term or terminal illness who often struggle with loneliness.
By popping round for a cup of tea or a friendly chat once a week you can make a world of difference. You will be a good listener, kind and have a genuine interest in other people.
As a Compassionate Neighbour Volunteer you’ll not only gain new skills, confidence, and social networks; you’ll be making a difference in your local community.
Full training and support is provided. Training for our next intake will be held at the Hospice on the following dates:
Saturdays 8 and 15 November 2025, 9.30am – 3.30pm
If you are unable to attend those, we have scheduled training later on in the New Year:
Wednesday 21 January & Friday 23 January 2026, 9.30am – 3.30pm
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer with Stepping Stones Learning and Leisure
Stepping Stones is a small, friendly charity in Southwark providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.
We’re currently looking for volunteers to support our sessions in:
- Art (Tuesday afternoons)
- Dance Fit (Thursday mornings and/or afternoons)
- Social Club (Thursday afternoons)
- Drama (Friday afternoons)
These weekly groups offer creative, social, and wellbeing-focused opportunities for our learners, led by experienced tutors in a relaxed, supportive setting.
All sessions take place at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations)
What You’ll Do
As a volunteer, you’ll be supporting adults with learning disabilities to participate fully in the sessions, connect with others, and enjoy meaningful activities. Your role might include:
- Setting up and packing away equipment and materials
- Welcoming students and their carers or support workers
- Offering encouragement and practical support in one-to-one or small group settings
- Helping tutors to deliver fun, engaging activities
All sessions are led by experienced tutors, and you’ll be part of a warm and supportive staff and volunteer team who are committed to inclusion, creativity and care.
What You’ll Gain
Volunteering with us is a chance to:
- Build experience working with adults with learning disabilities
- Gain hands on involvement in creative, wellbeing and social activities
- Be part of a welcoming and friendly team
- Develop your confidence, communication and teamwork skills
- Make a meaningful contribution to your local community
- Learn from people with diverse experiences
Whether you’re exploring a career in social care or looking to give back and become a stronger link in your community, we’d love to hear from you.
Who We’re Looking For
You don’t need to be an expert! We’re looking for people with the right attitude, values, and willingness to support others. Even if you don’t have experience of working with adults with learning disabilities, the following qualities are especially helpful:
- Enthusiasm and positivity. Your energy can set the tone for the group. A cheerful presence helps create a welcoming and encouraging environment.
- Patience. Some learners may take time to engage or communicate. Patience helps build trust and ensures everyone feels supported.
- Reliable and punctual. Many of our learners value consistency and routine. Being dependable helps build rapport and ensures the session runs smoothly.
- Inclusive communication skills. You should feel confident listening carefully, offering clear instructions or encouragement, and adapting your communication to meet individual needs.
- Inclusive and non-judgemental. We welcome people from all walks of life. An open-minded approach helps every learner feel accepted and valued.
- Adaptable and flexible. Things don’t always go to plan. A calm, flexible approach helps maintain a relaxed and safe environment for our sessions to run.
- Ready to get stuck in! Many sessions involve art, music or movement. You don’t need to be an expert, but a willingness to join in and get involved makes a big difference.
Prior to volunteering, we ask all volunteers to:
- Attend an induction meeting
- Provide two references
- Complete a DBS check (we will arrange this)
- Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteer for a minimum of a year with us.
How to Apply
To apply, please send your CV and answer the following questions (these will come up when you hit "Apply"):
- What session(s) would you like to volunteer in?
- Why you would like to volunteer with Stepping Stones?
- What are the strongest attributes and values you feel you will bring to your volunteering role?
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.
We'll provide full training, all your expenses and ongoing support from dedicated staff.
This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.
We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.
Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer must be a fully qualified Dietitian or Nutritional Therapist and have training and/or experience working with individuals with eating disorders.
Activities
- Supporting the nutritional needs of young women with health issues on a limited budget.
- Providing support with meal planning, cooking skills, food safety, and day-to-day problem solving around food and eating.
- Providing wisdom and accurate nutrition education around healthy eating for the individual.
Qualifications/ Experience
- Must be a fully qualified Dietitian or Nutritional Therapist.
- As many of the residents have eating disorders it is essential for the volunteer to have training and/or clinical experience working with individuals with eating disorders.
- Must have professional liability insurance and be a member of a professional body ie. HCPC, BANT
- This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. We recommend weekly one-to-one sessions for a minimum of 3 months.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.
We'll provide full training, all your expenses and ongoing support from dedicated staff.
This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.
We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.
Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who can spend time with our clients in and around Central London. Our current needs are in Barnet and possibly Stockwell. Meetings are regular over a period of 6 months; weekly or fortnightly, although most ScotsCare volunteers stay involved for much longer but only because they enjoy what they do!
Befriending is a simple way to make a positive difference to someone who is lonely or socially isolated and your gift of time and regular companionship will give them, and you, something to look forward to. As one of our volunteers once told us, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”
Your meetings could be in the local community, having a chat in a coffee shop, visiting places of interest, or in our client’s home.Our clients are older Scot living in London who simply want to do the activities that most of us take for granted.
We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters to keep you informed.
This could be the ideal opportunity to gain practical experience of working with adults in a health and social care setting, or for anyone who enjoys meeting new people and making their lives a little brighter.
Please note, this is an unpaid voluntary role and applicants must be living in or around the London area.
Please contact us for more information, and a very warm welcome!
Skills & Characteristics Required for Befriending are:
- English speakers, good communication skills for listening and talking
- Friendly, warm, non-judgemental
- Honesty, reliable and committment to helping others
- Empathy and patience
- An ability to follow policies and procedures
We will process a DBS check for all successful applicants and require two references.
To improve the lives of Scots and the children of Scots in London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.


