Social media manager jobs in Charing cross, greater london
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We’re looking for a Social Media Manager who genuinely gets social, not just how platforms work, but how people use them. This role is one of the first touchpoints for Royal British Legion’s organic social presence, shaping how our audiences see, feel and connect with us every day. From large-scale national campaigns like the Poppy Appeal to everyday storytelling, you’ll make sure our content feels timely, thoughtful and human, while staying true to our wider strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll lead the planning and delivery of social content across campaigns and BAU, using insight and audience understanding to drive engagement and growth. Working closely with teams across the organisation, you’ll help surface powerful stories from veterans and their families to supporters and colleagues and guide how they’re told on social with care and impact. You’ll also oversee community management, helping set the tone for how we listen, respond and show up for our audiences, even during challenging or fast-moving moments.
This role suits someone who enjoys responsibility and influence. You’ll manage and develop a small team, support colleagues across the organisation to use social media confidently and well, and help shape the future of our social media strategy. Using tools like Sprinklr, you’ll turn insight into action, champion best practice, and play a key part in making sure the stories shared with us every day reach the people who need to hear them most.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: First-stage interviews will be held virtually on Teams on 16th & 17th February, with the final stage taking place in person at our London office on 19th February.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Digital Communications & Social Media Manager Interim for 3 months to start ASAP £240-£280 Per day PAYE including holiday pay.
- Location: Central London
- Hybrid: 2-3 days on site
- To start: ASAP
This role is for a candidate who is creative, strategic and highly collaborative. This is an exciting opportunity to support the creation of content and delivery of purposeful, high-quality content for our digital and social channels, helping to bring our purpose values, strategy and impact to life for millions of people.
As our Digital Communications & Social Media Manager, you will: -
- Shape and deliver our digital communications plan, helping us reach and engage key audiences across our corporate website and social media channels (LinkedIn, X, Instagram and more).
- Create standout digital content - writing compelling copy, designing digital assets, and developing stories that spotlight our purpose, people and projects.
- Manage day-to-day digital activity, including website updates, news stories, campaign pages, accessibility improvements and content optimisation.
- Play a key role in campaigns, acting as the digital lead and project manager across key initiatives.
- Collaborate across the business to proactively identify stories, opportunities and content that broaden awareness of our work.
- Monitor, measure and report on performance, using tools like Google Analytics and social monitoring platforms to guide continual improvement.
- Understand and able to create and edit content that is SEO optimised
- Spot risks and support reputation management across all online channels.
The successful candidate will be able to demonstrate the below
- Someone who can combine creativity with strategic thinking, and who is confident in managing digital channels for a corporate brand and B2B
- Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines
- Good understanding of CMS platforms and best practice in digital content management (ideally Dayto but experience on other CMS platforms is fine)
- Experience collaborating with agencies, web developers and internal stakeholders.
- Strong project management skills - comfortable juggling multiple priorities.
- Demonstrable experience of managing digital channels for a corporate brand, either in-house or at an agency - including websites, X, LinkedIn, Instagram
- Good understanding and experience of corporate communications, with experience of working in or with corporate communications
- A track record of analysing channel performance and producing actionable insights. Ideally experience of using Meltwater or other Social Media management tools
- Good knowledge of the digital and social media landscape and emerging trends.
- Manage updates to the corporate website, including content, news, page design, downloads and accessibility measures.
- Creative design capabilities, including experience with photo/video editing tools.
- The ability to simplify complex concepts into plain, compelling English.
If this role is of interest, please do apply ASAP with an up-to-date CV highlighting all your relevant experience and do get in touch to discuss this role in more detail. Please do apply ASAP as interviews are being held on teams this week.
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Social Media Engagement and Digital Campaigns Manager
Contract: Permanent
Hours: 35 per week
Location: London
Starting salary: £41,044 (incl. London Weighting)
Closing date: 6th February 2026
Expected date of interviews: 13th February 2026
Job ref: VA773
Would you like to join our award-winning organisation? Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards. Our powerful campaigns have delivered real impact for survivors of torture across the UK.
We have an exciting opportunity for a Social Media Engagement & Digital Campaigns Manager to join our charity as we develop a new approach to digital campaigning and community mobilisation.
About the role
The Social Media Engagement and Digital Campaigns Manager will take a lead role in developing, supporting and delivering Freedom from Torture’s campaigning and engagement across digital channels and audiences. Our wider campaigns activities form a key part of our strategy to influence change and build the movement for compassionate and fair treatment of torture survivors, refugees and asylum seekers in the UK and to uphold the torture ban.
Working closely with the Head of Digital & Campaigns and experienced freelance campaign strategists , you will be responsible for developing, implementing and leading digital engagement strategies to influence audiences and deliver real change. You will work closely with colleagues from across the organisation to deliver impactful social media and digital engagement to support Freedom from Torture’s influencing, movement building and fundraising ambitions.
About you
If you have experience in successfully planning and delivering action inspiring campaigns, are an expert in social media community management and are driven by making change and building hope then please do apply.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £41,044 - £47,612.
To view the Job Description and Person Specification, please kindly see the attachment.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture therapists work with torture survivors to rebuild their physical and mental health. Our doctors document evidence of torture, and our lawyers and welfare advisors help survivors with their asylum cases and social support. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.