Social media manager jobs in epsom and ewell, west midlands
Do you want to help inform how the UK understands and debates carbon dioxide removal (CDR) in the context of the net zero transition, including the role that land use and nature can play? Do you enjoy making complex issues easier to understand for a wide audience, including journalists, decision-makers and the public?
The Energy and Climate Intelligence Unit (ECIU) is a non-profit organisation that supports informed debate on energy and climate change issues in the UK. We provide independent analysis and accessible briefings to the media and other stakeholders to improve understanding of climate-related topics and contribute to evidence-based discussions. Our work covers a range of issues including land use, transport, the power sector, and heating and buildings, with a focus on the UK but with international work too.
This role involves tracking and responding to media, political, and policy debates on CDR, focusing initially on land-based removals and expanding to engineered removals. You will highlight trade-offs, counter misinformation, and support fact-based future debates.
Working closely with our Head of Land and Head of Analysis, you will contribute new analysis, monitor the debate, and help develop communications outputs. This is a unique opportunity to play a role in how the UK engages with one of the most complex and fast-evolving areas of climate policy.
Benefits:
- Generous Annual Leave: 30 days annual leave.
- Hybrid Working Model: Benefit from the flexibility of remote work combined with in-person collaboration.
- Monthly Team Days: Connect and collaborate with colleagues during regular team building events.
- Healthshield Healthcare Scheme: Access essential health and wellness support, including optical, dental, and physiotherapy coverage.
- Salary Sacrifice Pension Contributions: We match employee pension contributions up to 5%.
- Fora office amenities:
- An on-site gym with wellness classes.
- A rooftop terrace with stunning views of London, including The Shard.
- Fully stocked kitchens with complimentary tea, coffee, and snacks.
- Comfortable breakout areas, a reading room, and private phone booths.
- Secure bike storage and shower facilities.
Role and Responsibilities
·Analyse land use, nature-based solutions, and CDR using various sources and data; present findings clearly in reports, briefings, press releases, and social media content.
·Monitor and analyse emerging political and media debate around CDR and nature-based solutions, including misinformation.
·Provide fast turnaround analysis of breaking developments, synthesising findings into accessible and impactful outputs for media and other stakeholders.
·Stay updated on climate and energy policy, particularly CDR, land use, and related political and media narratives.
·Support strategic planning around key moments, identifying risks and opportunities to support well informed discussion and responsible coverage of these topics.
·Collaborate with colleagues across programmes to develop joined up, multi-channel communications outputs
·Develop and maintain a network of stakeholders in the land use, CDR, climate, media and policy communities.
·Brief journalists on CDR issues and our findings, and, where appropriate, act as a media spokesperson for ECIU.
·Contribute to ECIU’s newsletter, website, and other outward facing materials.
·Other duties as assigned.
Skills and Experience
Essential
·Analysis
oStrong analytical background.
oAn academic background in environmental science or related areas (preferably at a Masters or PhD level).
oAbility to quickly analyse data and summarise key insights in accessible, engaging formats.
oSkilled in conducting quantitative analysis, including familiarity with key data sources relating to CDR and the ability to develop new analysis projects to answer relevant questions.
oAbility to design and deliver new analysis projects relevant to carbon dioxide removal (CDR), land use and net zero.
oSkilled in using data to support communications and build compelling, evidence-based outputs.
·Knowledge and Context
oGood understanding of UK climate policy and the net zero transition.
oFamiliarity with the role of CDR and nature-based solutions in climate strategy.
oAwareness of key trade-offs, uncertainties, and areas of public and political debate around CDR.
oAppreciation of the broader political and economic context, including the roles of government, industry and civil society.
·Communication and Networks
oStrong written and verbal communication skills with the ability to convey complex ideas in clear, concise language for a range of audiences.
oAwareness of evolving discussions in media and Parliament relating to climate and carbon removal.
oExperience developing outputs or commentary that align with public and parliamentary discourse.
oSkilled in building and maintaining productive, trust-based relationships with stakeholders including journalists, policymakers, academics and NGOs.
oExperience in journalism, public affairs or communications, particularly on technical or high-profile topics.
oComfortable working in a fast-paced environment, responding to emerging stories or shifting political developments.
Desirable
- 3-5 years’ experience working in the energy, climate or nature sectors.
- Familiarity with government datasets or other key sources relevant to net zero and CDR.
- Experience briefing stakeholders, such as journalists or MPs.
- Understanding of the UK media, particularly its reporting on climate and climate change.
Applications must include a supporting statement to be considered.
The supporting statement should cover:
• Experience in media and informing public debate on specific issues.
• Examples of translating complex content for non-expert audiences.
• Knowledge of the UK’s decarbonisation pathway, including land use and carbon dioxide removal debates.
• Experience in analysis for policy or media contexts.
• Independent content development and stakeholder engagement, prioritising tasks in fast-paced settings.
• Interest in the role and the contribution to ECIU’s mission.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arabic speaking Counsellor/Psychotherapist/Psychologist
Salary: £32,076
Hours of work: 35 hours, 5 days a week
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. As testament to its’ success and in response to huge need, IKWRO has expanded and now provides unique and vital support for women and girls from all Middle Eastern, North African and Afghan (MENA) communities who are at risk of “honour” based violence, child marriage, forced marriage, female genital mutilation, domestic violence, sexual violence and other forms of gender violence.
IKWRO provides direct services including advocacy and professional counselling. IKWRO opened the UK’s first specialist Middle Eastern women’s refuge. IKWRO is regularly called upon to share expertise with government, academics, and media and to train professionals from bodies such as the police, social services and schools.
IKWRO has led the recognition of “honour” based abuse and “honour” killing as forms of violence against women and girls. Campaign successes include; the first extradition from Kurdistan-Iraq to the UK of perpetrators of “honour” killing of Banaz Mahmod, the UK’s criminalisation of forced marriage, child marriage, virginity testing and hymenoplasty, as well as the first ever national inspection of policing of “honour” based violence.
The post-holder will help Arabic speaking women who have experienced Forced Marriage, Female Genital Mutilation and “Honour” Based Violence. Working in a confidential setting, counsellors listen attentively to their clients and offer them the time, empathy and respect they need to express their own feelings, to help them overcome their problems and to make appropriate changes to their life.
The post holder must be BACP or UKCP accredited (or equivalent e.g. HCPC) or training to achieve these accreditation
Main Duties and Responsibilities
- Establishing a relationship of trust and respect with clients;
- To undertake high quality direct (assessment and therapeutic) and indirect (consultative, advisory and evaluative) specialist psychological interventions; making autonomous clinical decisions about own professional practice.
- Develops treatment and guidance methods and give guidance using a variety of therapy and counselling techniques;
· To formulate and implement plans of specialist psychological treatment or management of clients’ mental health problems based on an appropriate multi-factorial understanding of the client’s problems and current evidence-based best practice, taking into account the current NICE guidelines.
- Studies psychological factors in the treatment and prevention of mental illness or emotional and personality disorders;
- Maintains required contacts with education or other health professionals, as appropriate, and recommends possible solutions to problems presented;
- Encouraging clients to talk about issues they feel they cannot normally share with others;
- Accepting without bias the issues raised by clients;
- Helping clients towards a deeper understanding of their concerns;
- Attending supervision and training courses;
- Liaising with IKWRO’s staff, counselors and advisors;
- Working to agreed targets in relation to client contact;
- Undertaking group as well as individual therapy on occasions;
- Keeping records and writing reports.
The client requests no contact from agencies or media sales.
Role Purpose
Our Communications Officer will help raise awareness of our work with our national partners and stakeholders. Working closely with the wider communications team, you’ll play a key role identifying opportunities to inform and engage our audiences through a range of communications, both digital and offline. You’ll have a strong eye for a compelling story to help demonstrate our impact and inspire collaboration from our partners, and you’ll know how to share these in the most effective ways to generate engagement.
You will be comfortable working in a fast-paced environment, pulling together work from across the organisation and our programmes into a clear plan to share with our national stakeholders. This will require a highly organised approach, a strong eye for detail and ability to work to tight deadlines.
You’ll be committed to our organisational values and the need for continued learning and improvement necessary for Thrive at Five to develop a new place-based model for supporting early childhood development.
Role Description
- Working with the senior communications manager, regional communications coordinators and fundraising team, implement a national content strategy and identify opportunities to share our work, including events and activities, in line with Thrive at Five’s communications aims and objectives
- Plan, write and edit a range of copy, both on and offline, including case studies, newsletters, blogs, infographics, films / video and promotional documents
- Produce content for Thrive at Five’s national LinkedIn channel, including videos, images and text, to support our overarching communications strategy and objectives
- Analyse national and regional content performance across all channels and explore opportunities to drive audience engagement and growth, ensuring all online copy adheres to SEO best practice
- Keep the Thrive at Five website up to date, writing and uploading regular news posts and blogs from across our programmes and activities
- Support the senior communications manager to monitor and identify relevant opportunities for Thrive at Five to react to news, participate in online discussions and share insights to strengthen the brand’s authority
- Work with the senior communications manager to review and update Thrive at Five’s brand guidelines, rolling out across the organisation and ensuring colleagues understand and can confidently apply them
- Support the communications team with CRM and stakeholder management
- Supporting wider communications activities as needed, particularly during busy periods
Requirements
Essential
- Minimum of three years’ experience in a related communications role, including copywriting and content creation
- Excellent copywriting and editorial skills, including long-form content
- Experience delivering and reporting on content strategies
- Experience producing high-quality, clear, compelling, and audience-appropriate content for a range of platforms
- Experience working with and editing websites and CMS
- Ability to work as part of a team and build excellent working relationships internally and externally
- Strong organisational and project management skills with an eye for detail
- Strong interpersonal skills with the ability to develop relationships
- High levels of empathy, passion, and care for those in our community.
- Alignment with our organisation’s values.
Desirable
- Experience of using evaluation tools and reporting on performance of communications and campaigns activity against objectives
- Experience and knowledge of the early years sector
- Experience with design software and tools
Please apply by submitting your CV (2-page max including name of two referees) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.
The client requests no contact from agencies or media sales.
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Mass participation team as our Individual Giving Manager. This role plays a vital part in helping Winston’s Wish turn up the dial across our Individual Giving Fundraising. The Individual Giving Manager is responsible for creating, developing and delivering a fundraising plan to grow existing and new support for Winston’s Wish across our online and offline channels. This includes Direct Mails, Regular Giving, our Lottery, Legacies and In Memory giving income streams.
As the driving force behind our individual giving activity, you will help us to engage individuals across the country by bringing them closer to our work, encouraging them to stay longer, give more and become true ambassadors for our vital work with grieving children, young people and families. We’re looking for a highly creative individual who can help us to stay one-step ahead of the curve and excite new and existing audiences to get behind our vision of a society in which every child can get the help they need when someone close to them has died.
MAIN RESPONSIBILITIES
Strategy
- Lead on the development and implementation of our Individual Giving strategy, supported by the Head of Mass Participation and the Director of Fundraising & Marketing.
- Ensure all opportunities and future plans are in line with Winston’s Wish’s over-arching fundraising strategy to meet financial targets, organisational objectives and KPIs.
- Maintain an awareness of philanthropy trends, news, events and legislation in the UK to ensure that Winston’s Wish remains up to date on key changes which are likely to impact on individual giving.
Generating Individual Giving Income
- Lead on and deliver a plan to increase individual giving income from streams including, but not exclusive to, direct mail, regular giving, legacies, in-mem and our charity lottery
- Effective use of KPIs to ensure decisions are driven by evidence and real-time data.
- Continuously analyse our income and supporter data to measure effectiveness of activities and return on investment.
- Work alongside our design agencies and in-house marketing team to develop and manage direct mail campaigns, including segmentation to ensure campaigns will be carefully targeted and designed to maximise income.
- Explore and test new methods for donor recruitment and increasing donations.
- Seek every opportunity to increase awareness of legacy giving to Winston’s Wish and monitor the effectiveness of these activities over time.
- Manage a growing portfolio of legacy enquirers with appropriate contact and timely solicitation of prospective legators including hosting events and tailored stewardship.
- Manage the stewardship and development of our regular giving programme including uplift campaigns and solicitation of new donors to agreed targets.
- Work alongside the wider fundraising team to ensure effective cross-selling of individual giving products and vice-versa identify opportunities to introduce other fundraising products to our individual givers.
- Identify supporters who could provide compelling content which could be used by the wider Fundraising & Marketing team to inspire further support including suggesting key individuals who could feature in online and offline publications.
- Work with the Philanthropy & Partnerships Manager to ensure that potential major donors are identified and included in relevant activities.
Administration
- Diligently maintain records of all interactions with supporters on Salesforce.
- Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
- Keep a close eye on incoming donations to ensure they are coded correctly and that supporter data is accurately recorded in accordance with GDPR.
- Effective management and control of expenditure across all projects and campaigns in line with agreed expenditure budgets.
All Staff
- Contribute to the vision and mission of Winston's Wish; working with colleagues in all teams to meet the objectives of Winston’s Wish.
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the one-to-one process and participate in training agreed with your line manager.
- Contribute to the wider charity sector and childhood bereavement sector by getting to know those working in the same space and actively contributing to sector-wide events.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A sound understanding of the principles of fundraising across individual giving, in-memory fundraising, and legacies.
- Proven track record of preparing successful programmes of activity and business plans to recruit, engage, inspire, and retain supporters in a not-for-profit organisation, or similar transferable experience gained in the commercial sector.
- Specific experience of delivering an individual giving programme.
- Experience of budgets, including planning, forecasting, and analysing performance.
- Experience of high-level use of a customer relationship management system.
- Experience of managing direct mail campaigns.
- Strong organisational skills and keen attention to detail to plan and schedule multiple activities, respond flexibly to opportunities, handle conflicting demands and meet tight deadlines.
Desirable
- Understanding of childhood bereavement.
- Experience of using Salesforce CRM.
Recruitment Timetable
Application deadline: Wednesday 28th May 2025
Interview date: Friday 13th June 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Senior Finance Manager | £57,500 - £68,900 | Permanent | Fully Remote / Home Based
For the UK's largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Senior Finance Manager. This role will provide high quality financial information and analysis to senior managers and external stakeholders supporting decision-making. This is a highly commercial role, which is key in ensuring service quality is maximised, and financial performance targets are achieved. The Senior Finance Manager will lead a team of 4 and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.
Main Duties:
- Budgeting and Cost Control - Lead divisional budget setting and forecasting process
- Coordinate monthly key variance summary in financial performance and KPIs for senior management and external funders and commissioners
- Interpret and present complex financial information to non-finance managers, supporting decision-making and improvements to budget and forecast performance
- Financial Reporting - Maintain robust financial controls across the division and coordinate the audit process with the financial reporting team. Preparation of year end accounts, liaising with auditors
- Lead the team to produce external financial returns to funders, dealing with queries
- Financial Analysis - Support business planning process, and short- and medium-term financial targets, partnering with Operational MDs and Senior Leaders.
- Lead the production of the multi-year financial forecast with the FP&A team
- Lead in planning and managing the year-end accounts closedown process
- Lead and develop workflows to ensure month-end processes are robust
- Work with Project Accounting team to provide finance support in costing, pricing, and tendering of new business opportunities
- Lead and motivate a team of Finance Managers and Management Accountants
Person Specification:
- CCAB Qualified
- Substantial experience of working at senior level in financial management across a complex organisation, ideally working on high-profile contracts with external funders
- Experience leading and motivating a team
- Experience leading strategic work streams supporting annual accounting cycle and longer-term financial planning requirements
- Experience of financial planning, costing, and option / investment appraisals
- Experience of budgeting, planning, reporting, and supporting budget holders
- Experience of FRS and charity SORP would be highly desirable
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: 15 May 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.
ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.
ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.
The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).
Can you:
Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?
Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).
Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.
Negotiate discounts, freebies, and special moments for children, young people, and families.
Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.
Bring organisation to the team and operations through admin with a can-do approach.
Key Responsibilities:
· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in
· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.
· Provide reliable and time-critical information and be a go-to person for our community, for example:
o A team of runners taking part in an event.
o A team of medical professionals helping with our information resources.
o Stories for social media.
· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.
· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.
Closing date to apply: 03rd June 2025
Interview Dates: Monday 16th or Monday 23rd June 2025
For full details, see the full Job Description and Person Specification attached.
The client requests no contact from agencies or media sales.
About us:
Greenhouse Sports is on a mission to transform the lives of young people from disadvantaged communities through the power of sport and mentoring. We’re looking for a Partnerships and Safeguarding Manager who is as passionate as we are about creating opportunities for young people to succeed. If you believe in the power of sport for development, this could be your chance to make a real impact.
About the Role:
4.3 million children are growing up in poverty across the UK, and that number is rising. Are you passionate about bringing them opportunities to unlock their future potential? And are you ambitious to build the profile of our game-changing work with our school-partners, fostering lasting relationships and keeping children safe? If the answer is yes, then our Partnerships & Safeguarding role might be for you.
The Partnerships and Safeguarding Manager takes a leading role in building meaningful and lasting relationships with our school partners across London, Leicester and Portsmouth. To thrive in this role you will be a natural relationship builder, enjoy the pace and variety of working with a range of people, and will bring your strong understanding of the education sector to help Greenhouse build great relationships with schools. You’ll work closely with our Coaching team so that our coach mentors can deliver highly impactful work with the young people on our programmes.
The role also co-leads safeguarding at Greenhouse Sports. As one of the charities Designated Safeguarding Leads you will take responsibility for ensuring that Greenhouse’s delivery has the safety and wellbeing of young people at its heart.
Key Responsibilities:
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Manage a portfolio of school partners, leading retention strategies and driving new partner negotiations forward.
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Lead on the resolution of issues as they arise and all partner contract negotiations.
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Act as Designated Safeguarding Lead, including liaising with external bodies (LADO, MASH) to support on-going cases.
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Maintain safeguarding logs and develop and deliver training.
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Oversee and improve policies and provide regular touch-points for staff.
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Ensure your knowledge of safeguarding and the education sector is up-to-date, including KCSIE as well as wider sector trends.
Who We’re Looking For:
- Excellent influencing skills and a strong negotiator.
- Passionate about improving the lives of young people through sport.
- In-depth knowledge of the education sector and on-going trends.
- Thoroughly understand the importance of safeguarding and are committed to implementing safeguarding best practice and legislation.
- Discreet and calm when dealing with safeguarding and other confidential information.
Why Join Us?
At Greenhouse Sports, we’re more than just a charity. We’re a close-knit team driven by a shared goal: to make a positive impact on the lives of young people. We offer a flexible, supportive work environment, with fantastic benefits like a personal wellbeing budget, health insurance, and a generous holiday allowance. Plus, we’re proud to have been named one of The Sunday Times’ Best Places to Work 2024.
Join us and be part of a team that’s making a real difference.
Interested?
If you would like to apply, please submit your CV and cover letter. Please highlight your skills, experience, and passion for supporting people and aligning with our mission.
Application deadline: Friday 16th May at 23:59hrs. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity.
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Service Manager
mySociety
Remote
£45,000 – £55,000 per year
Full-time
Permanent
Job description
mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.
You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.
We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.
No recruiters or agencies, please.
What does the role involve?
- Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
- Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
- Maintain our strong record of legal and governance compliance across services
- Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs
User support and operations
- Triage, prioritise and manage all incoming support queries across services
- Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
- Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
- Collaborate with product and service owners to share insights and identify areas for improvement
- Help improve help guides and user-facing support documentation
Governance
- Maintain and update service policies, processes, and risk management protocols
- Ensure compliance with relevant laws and standards (including GDPR and media law)
- Monitor risk and report issues to senior management
- Coordinate regular internal meetings, reporting on service performance and operational updates
Requirements
We think this position would suit you best if you have some or all of the following:
- Experience managing complex, high-traffic digital services
- Strategic thinker with strong judgement and ability to manage ambiguity
- Passion for quality and service improvement
- Excellent understanding of GDPR and experience handling rights-based requests
- Familiarity with Freedom of Information, media law, or moderating online communities
- Skilled in identifying and solving problems and improving systems
- Excellent communication and stakeholder management skills
- Comfortable working in a remote team and supporting volunteers
Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.
Benefits
This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.
We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.
Deadlines and dates
· Applications close: Thursday 15 May 2025
· Interviews: Mid to end of May (via video call)
· We aim to inform applicants about interview shortlisting by mid-May.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.
We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.
We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.
Please note: This role is being advertised by NFP People on behalf of our client.
Elders Voice, a charity supporting older people, are excited to be joining a consortium of organisations, that will work together on making Brent an age friendly borough. Led by the Brent Pensioner’s Forum, the consortium’s aim is to make Brent a place where people can live healthy and active later lives; a place where the environment, activities and services enable older people to enjoy life, participate in society and be valued for their contribution.
We are looking for a coordinator to develop and implement a borough-wide action plan, that addresses the eight barriers to the wellbeing and participation of older people, as identified by the World Health Organisation (WHO) under their Age Friendly Cities Framework. This action plan will help Brent fulfil its vision of becoming an age friendly borough. The post is funded by a grant from Brent Council and will report into the CEO of Elders Voice.
Role: Age Friendly Brent Project Coordinator
Salary: £19,200 per annum (FTE £32,000)
Hours: 21 hours per week
Contract: Two-year fixed term contract
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of Role
- Develop an Age Friendly Borough strategy in association with a range of partners and a project plan with agreed timescales.
- Build on existing partnerships & networks within Brent and engage with stakeholders to understand the current situation and identify priorities for action.
- Collaborate with statutory, health and third sector partners to achieve age friendly status in the borough.
- Ensure older people are fully involved in the development process and all stages of implementation.
- Apply for fundraising to ensure sustainability of the project.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, driven and thrive at outreach work and engaging with different audiences. This is an opportunity for you to put your stamp on a brand new project that will benefit older people now and in years to come! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
We need an experienced, strategic campaigner who knows how to make an impact. You'll bring a track record of developing and delivering effective policy campaigns, along with the confidence to lead them from concept to execution.
You'll be skilled at working collaboratively-bringing together colleagues across teams, mobilising supporters, and ensuring the voices of people with lived experience are at the heart of what we do. You'll be passionate about turning complex issues into compelling calls to action and know how to drive change at both a national and local level.
This is an exciting time to join an ambitious campaigns team who make a big impact working across multiple policy issues that affect people at the end of life and their loved ones, from health to social security and bereavement. You'll play a key role in shaping how we campaign for a better end of life experience for everyone.
Key Responsibilities
- Lead the creation and delivery of innovative, results-driven campaign strategies that support Marie Curie's mission and policy goals.
- Oversee the full lifecycle of campaigns-from planning and development through to launch, evaluation, and learning.
- Craft inspiring, persuasive campaign content across multiple channels (including email, social media, and print) to engage supporters and prompt action.
- Ensure campaigns include meaningful opportunities for people with lived experience to contribute, share their stories, and lead change.
- Monitor and evaluate campaign performance, embedding insights into future planning.
- Build strong, collaborative relationships across Marie Curie teams and departments to maximise reach and impact.
- Champion our campaigns internally-energising staff, volunteers, and supporters to get involved.
- Represent Marie Curie at external events, stakeholder meetings, and within coalitions.
- Uphold our brand values and ensure all campaign activity reflects our tone and creative identity.
- Stay on top of relevant policy developments affecting end of life care, using this knowledge to shape campaign priorities.
What You'll Need
- A strong track record of designing and delivering effective policy or public campaigns that drive real-world change.
- Ability to develop and lead campaign strategies that align with organisational goals, using insights and data to inform decisions.
- Skilled at managing complex projects from start to finish-balancing timelines, budgets, and priorities while coordinating with multiple teams.
- Confident in crafting compelling campaign messaging across various formats and channels, including email, social media, and print.
- Experienced in working cross-functionally, bringing together colleagues from policy, communications, and supporter engagement to maximise impact.
- Comfortable representing an organisation externally and building relationships with campaign partners, policymakers, and influencers.
- Committed to involving people with lived experience meaningfully in campaigns, ensuring their voices help shape messaging and strategy.
- Familiarity with using digital tools and platforms to mobilise supporters, build engagement, and drive campaign actions.
- Able to evaluate campaign performance, draw insights, and apply learning to improve future campaigns.
- Confident in speaking about campaigns to diverse audiences-including volunteers, donors, and decision-makers-in an inspiring and accessible way.
Please see the full job description here
How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role.
Application deadline: Sunday 11th May 2025
Salary: £35,535 - £39,474 + £3,500 LWA where applicable
Contract: Full time, perm role
Location: Homebased with occasional travel into London Office
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (2 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
With the end of bear bile farming in Vietnam now within reach, Animals Asia is entering an exciting new phase – expanding sanctuary capacity, entering new markets, and securing long-term care for every rescued bear.
Animals Asia has spent over 25 years working to end cruelty and restore respect for animals across Asia. With teams in Vietnam, China, Hong Kong, the UK, and beyond, they combine advocacy, direct rescue, and sanctuary care to create systemic change. Their mission to end bear bile farming – arguably the world’s cruelest form of animal abuse – is almost complete. In November 2023, they opened their third bear sanctuary which will enable them to bring home every last bear and achieve their founding goal in Vietnam by the end of 2026.
Their global fundraising and communications team is driven, well-structured, and rooted in the charity’s deeply held values. Income has been steadily rising since 2017 and they have the people, plans and investment to maintain this growth.
The Trusts and Foundations function has grown substantially since being unified globally in 2020. Income has more than doubled, donor relationships are well-managed, and new business is actively developed. With a 2024 target of $1.3m and strong pipeline visibility, this role focuses on securing and stewarding 5- and 6-figure multi-year partnerships, with particular scope for growth in the US and unrestricted giving.
This is an excellent opportunity for a skilled fundraiser to join a highly collaborative team and benefit from a structured, mature function where ambitious fundraising is supported and celebrated.
As Trusts and Foundations Manager, you will:
- Manage and grow a global portfolio of 5- and 6-figure funders, including multi-year partnerships
- Develop compelling, tailored funding proposals and impact reports, often for donors with limited direct project access
- Deliver high-quality stewardship, with regular updates and relationship-building through video, email, and occasional travel
- Collaborate with colleagues across the organisation to develop powerful cases for support
- Lead on identifying and cultivating new prospective donors through research, network mapping, and strategy input
- Use CRM systems to manage pipelines and track communications effectively
- Support the Global Director of Partnerships and work closely with a peer Trusts and Foundations Manager
- Contribute to delivering the team’s $1.3m target and future growth ambitions
Ideal skills and experience:
- Proven success securing 5-figure+ grants from global trusts and foundations
- Strong written skills, with experience tailoring proposals to global funders and funder motivations
- A confident relationship-builder, who is able to do so remotely and across time zones and cultures
- Highly self-organised, independent, and comfortable managing deadlines and priorities
- Strong understanding of CRM systems and income tracking
- Familiar with the complexities of fundraising for work in Asia or global programme delivery
- Alignment with the mission and values of Animals Asia; sector experience in animal welfare, conservation, or international development is welcome.
Animals Asia are partnering with QuarterFive for this appointment.
Suitable applicants will be contacted by Joe Blythe at QuarterFive.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The 2021 Census shows that around 36% of Camden’s households are now made up of private renters, and in the Haverstock and Primrose Hill wards, where this project will operate, it’s 27% and 35% respectively. This group of residents is often unaware of what services are out there to help them, where they are located, and how they access them.
This new role has been created to outreach and engage with private renters in the 2 wards specified and it will also include information production, dissemination and project management work. The worker will set up the project and is the key person in ensuring the smooth delivery of it in line with its stated aims and objectives.
Please note: You will need to be based in/around London for this role as it involves work within specific locations in the London Borough of Camden and is not suitable for home working or long distance travelling.
Please also note: Interviews are scheduled to take place on Thursday 12th June
Project management:
1. To plan and deliver the project to all agreed deadlines, milestones and targets
2. To manage the project budget in liaison with CFPT’s Assistant Organiser
3. To gather and record all relevant data and statistics relating to the project
4. To monitor the performance of the project using the methods, format and frequency agreed with the funder
5. To prepare project update reports for CFPT’s Management Committee as and when required
6. To prepare annual project update reports as required by the funder
Relationship building:
1. To identify and build relationships with key contacts e.g. ward councillors, Council staff, and other relevant individuals and groups/organisations
Engaging:
1. To creatively engage with a wide variety of private renters (focussing particularly on the more vulnerable and socially isolated ones) in different locations and settings across the 2 wards to ensure they are aware of the range of local services available to them
Participating:
1. To promote and raise awareness of the project both online and through organising meetings, events and activities in the wards
2. To increase participation in the project both online and through organising meetings, events and activities in the wards
3. To publicise the project and private renters’ issues through the different media and other communication channels
Informing, empowering and supporting:
1. To identify the information, support and other needs of private renters to enable them to effectively engage with their landlord and/or agent and other organisations
2. To help and support tenants to advocate on behalf of themselves, and when required, to advocate on their behalf with the landlord and/or agent regarding individual problems and issues.
Project sustainability:
1. To have an awareness any relevant developments (internal/external) which could impact on work of the project
2. To assist CFPT’s Organiser to identify and make applications to funders to ensure the long-term sustainability of the project, if this is required
Other:
The post holder must undertake:
1. To attend some evening meetings and work occasional weekends
2. To attend CFPT Management Committee meetings and AGM when required
3. To demonstrate commitment at all times to the principles of Equality, Diversity and Inclusion
Please answer the 5 questions we have asked in your covering letter.
The client requests no contact from agencies or media sales.
In this key role, you’ll lead on engaging individual supporters, nurturing long-term donor relationships, and driving income from one-off and regular giving. You’ll bring creativity, insight, and a supporter-first mindset to help grow and steward our donor base during an exciting phase of our development.
Labour Behind the Label is seeking a highly motivated and experienced Individual Giving Fundraiser to plan, deliver, monitor and evaluate an ambitious and effective individual giving programme for individual donations, cash appeals and regular giving. You will be responsible for the coordination of these areas of fundraising across multiple channels, as well as the administration and stewardship required to ensure engaging supporter journeys.
The successful candidate is likely to bring a strong understanding of how we can recruit and retain supporters as well the latest digital trends and demonstrate creative and technical skills to deliver a digital fundraising strategy. You will be able to demonstrate a strong track record of boosting individual giving for small organisations, write compelling communications and have a particular flair for digital fundraising. You will collaborate with the team to optimise lifetime value from potential and current supporters. You will feel comfortable handling data sets and feel confident knowing how to make the most of data. You will be results driven and enjoy analysing your fundraising campaigns to ensure maximum success for the next.
Labour Behind the Label (LBL) supports garment workers' efforts worldwide to improve their working conditions, wages, and ensure their basic rights are respected. We do this through lobbying retailers, brands and political leaders; raising public awareness; promoting campaign action; and exploring legal possibilities for improving conditions.
Key areas
Fundraising
- Develop and implement LBL’s individual giving fundraising strategy (including one off, cash appeals and regular giving)
- Be responsible for driving up overall regular giving numbers
- Identify new ways to ask for funds; plan, implement and evaluate
- Manage one off appeals including our end of year Big Give appeal
- Manage LBL’s Challenge Events including the Six Items Challenge, Bath Half Marathon London Marathon and Brighton Marathon
- Be the first point of contact for supporters – send out materials if required and build relationships
- Create Meta ads where appropriate
- Oversee our grant fundraising pipeline by identifying new grant opportunities, tracking application deadlines, and coordinating with team members to ensure timely and strategic submission of high-quality grant proposals.
Communications
- Continue a regular giving strategy to generate growth in income and acquisition/retention numbers
- Continue to develop and implement a robust supporter journey
- Create social media assets for fundraising using Canva
- Social media use and update the website (including fundraising pages/posts and donation forms)
Database Management
- Manage the organisation’s database: Beacon
- Take a lead on ensuring data is properly processed, clean and useful for the team
- Manage data entry and updates on our CRM database to maintain up to date records on supporter contact information, attributes, relationships and donations
Other tasks
- Participate in team meetings
- Organisational management tasks as appropriate
- Represent LBL at meetings and events
The client requests no contact from agencies or media sales.
JRF works to speed up and support the transition to a more equitable and just future, free from poverty, in which people and planet can flourish. We are a UK-wide foundation, with a focus on all four nations.
From 2025, we are embarking on an exciting new strategy aimed at securing bold, stretching policy goals across six key areas: housing, energy/climate, social security, communities & place, work and families & care.
We are looking for two talented, energetic and passionate campaigners to lead our influencing work in support of these goals, playing an instrumental role in JRF’s success.
About the role
Our Senior Campaigns and Public Affairs Managers play three important roles. Firstly, they collaborate closely with their equivalents in our policy and analytical teams to ensure that our major policy ideas are designed from the outset to attract the highest possible levels of public and political support.
Second, they are responsible for identifying the best fit influencing strategies and tactics (ranging from insider approaches to more overt campaigning) for securing tangible progress towards these policy objectives and developing powerful narratives to build support from key stakeholders.
Thirdly, they are responsible for securing (on an ongoing basis) the resources the strategies need, mobilising colleagues, partner organisations and external contractors to put them into effect, growing a powerful network of influential external supporters and ensuring that plans respond effectively to the ever-evolving external context.
About you
As our Senior Campaigns & Public Affairs Manager, we’d like you to have an in-depth understanding of the ways in which UK public policies are formed and reformed, of the challenges associated with delivering policy in the real world and of how civil society organisations like JRF can successfully influence policy change.
You will have an understanding of the structural nature of poverty and how policy may alleviate structural harms and substantial experience of working at progressively senior levels at the intersection of policy development, politics and strategic communications/ campaigns.
You’ll have substantial experience of working in multidisciplinary teams using a range of insider and outsider tactics and compelling examples of developing and implementing influencing strategies that have demonstrably affected the climate of opinion around an issue and ideally, achieved concrete change.
With a proven track record of successfully building relationships with decision makers and influencing their thinking, you’ll have clear examples of writing effectively for a wide range of audiences and of commissioning, understanding and using public attitudinal insights to inform your influencing strategies and/or narrative development.
How to apply
If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.
Please submit your CV and supporting information via our online application platform.
The closing date for applications is 29th May 2025.
Interviews will take place week commencing 16th June 2025.
Additional Information
Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.
We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.
We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.
At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.
The client requests no contact from agencies or media sales.