Social welfare jobs

About Hospitality Action

Hospitality Action is the hospitality industry’s benevolent charity, supporting industry workers who have fallen upon hard times. Hospitality employees are a vibrant and diverse group that work tirelessly behind the scenes to facilitate many of our best memories, meals out with friends, parties, weddings and family gatherings. But the industry can be demanding, with long hours, high pressure environments and physically demanding work. In recent years we have seen an unprecedented increase in demand for our support, as hospitality businesses and employees struggle to cope with the ongoing cost of living crisis, and this demand shows no signs of slowing down.

Role Summary

The Grants & Advisory Caseworker will join a small, passionate team, dedicated to supporting individuals and families in financial need. You will process and assess grant applications, analyse financial and personal circumstances and make grant awards under your own delegated authority level, occasionally escalating to management and Trustees, where appropriate. Your empathetic approach and signposting expertise will empower applicants to access advice and guidance from internal and external resources, and ensure our support has a lasting impact on their situation.

Key Responsibilities

· Process a range of applications for assistance to help low-income families with grants towards essential needs. Analyse information against criteria, interpret financial information, liaise with other outside agencies and reach awards and recommendations on financial assistance.

· Monitor and respond to requests for assistance via telephone, email and post.

· Ensure all communications are personalised, reflective and demonstrate empathy and an understanding of individual circumstances.

· Maintain detailed and accurate case and financial records, logging data received, and actions taken in line with current policies and procedures.

· Draw on all available resources to offer support to beneficiaries, advise beneficiaries on possible benefit entitlements and signpost to other sources of support, where appropriate. 

· Maintain confidentiality in all areas of the role in line with procedures and Data Protection legislation.

· Share in team related tasks including daily case prioritisation, first line assessment (triage), emergency applications and payments.

· Work with colleagues to foster a co-operative, flexible and team-focused environment.

· Any other duties that may be reasonably required from time to time.

Person Specification

Essential

• Previous casework experience in the charity or public sector
• Ability to manage a complex workload and adapt to changing priorities
• An organised methodical approach to work and time management
• Excellent written communication skills
• Caring and compassionate, with good listening skills

Desirable

• Experience in a Caseworker/Grants Officer role in a grant-making charity
• Up to date, working knowledge of State and local authority benefits
• Experience in day-to-day use of a CRM, or other client database

Job offers with HA include:

• Generous holiday allowance (standard 25 days + BHs), additional discretionary leave at between Christmas and New Year
• Stakeholder Pension scheme (with 10% employer contribution of gross salary)
• Auto enrolment onto HA’s bespoke employee assistance/wellness scheme (for access to mental health support, rewards and benefits - including retailer discounts)  
• Death in-Service, Long-Term Illness or Disability scheme (life assurance of 4 times salary)
• Interest free Travel Loan scheme
• Expenses to cover standard eyesight/vision test

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description  

To establish and develop employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses on other Forces Employment Charity (FEC) programmes.

​

The RAM will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across a wide range of sectors within their specified region (South of England).​

​

Interested? Want to know more about the Charity?​ Check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached.

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 10 October 2025.

Got questions about the role? Get in touch with the People Team

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.

About this role

This is an exciting role that will lead the relationship management of our most important, high value retail brands, without which our service could not be delivered. Supported by the Head of Events & Community Fundraising, you will work closely with the Partnerships Team and the Wardrobe Team to deliver essential client and events stock. In addition to delivering client and events stock, you will also focus on raising money from retail partners, particularly with activations linked to International Women’s Day and Giving Tuesday.

The successful candidate will be responsible for building and maintaining a portfolio of retail brands, conducting excellent stewardship, bespoke tailored support, with a real understanding and insight into the challenges and opportunities within the retail sector, and an ability to influence and negotiate on the charity’s behalf. 

We seek an excellent relationship manager, with strong written and verbal communication skills, an ability to influence senior stakeholders and exceed set targets. An understanding of women’s fashion would also be advantageous.

Smart Works has a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising events, expert leadership panel discussions, fashion sales and exclusive events.

The Partnerships team is based in London. This is a hybrid role, with time split across all 3 of our London sites in Islington, Ladbroke Grove and Croydon. Some evening and weekend work is occasionally required to support our wider partnership and fundraising events.

If you are a dynamic, proactive self-starter, with a sense of urgency, and exceptional interpersonal skills, then this could be the ideal opportunity for you. We would love to hear from you.

How to Apply

Please submt a CV and a cover letter through our recruitment system by 5pm on Monday 22nd September.

1st round interviews will take place on either 1st or 2nd October and will take place in person in our North London centre in Islington. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please send us an email and we'd be happy to accomodate. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

The role of CEO at Emerge is full of opportunity and potential. It is varied and at times complex, requiring a person of integrity, person centred leadership skills and responsibility.

As a Christian organisation (as stated in our registered charity objectives) we require our CEO to have a Christian faith whose theology is worked out in their day-to-day life – professionally and personally. They must be a leader of integrity and compassion for young people, team members and the communities we serve and be committed to learning and growing personally so they are well placed to enable the same for others.

The attached recruitment pack expands on this, but the below points are a summary of the most important elements of the role and the person we are looking for which the staff team and trustees have highlighted.

We are looking for someone who:

· Has significant experience of leading organisations, projects and people, and is therefore able to articulate vision, design and deliver a strategy and lead an experienced staff team.

· Has a big heart – full of compassion for young people and evidenced commitment to engage those who find themselves marginalised.

· Has an active Christian faith evidenced in clear theology, thinking and practice.

· Has established youth sector and voluntary sector experience and therefore understands deeply the challenges young people face in our communities and our city.

· Is a leader with experience of training staff and delegating effectively to enable others to grow their skills and abilities.

· Can clearly understand and work with finances – setting and controlling budgets and working diligently and creatively to ensure continued financial sustainability.

· Is confident in representing Emerge externally, networking across various sectors, maintaining and developing new partnerships, writing reports and public documents and being our champion in every context.

· Has experience of overseeing the legal requirements of running an organisation, employing staff and running an effective charity.

· Has robust knowledge of safeguarding issues as evidenced by current training and qualification (DBS etc.)

We recognise that not every candidate interested in this role will have the full breadth of experience, knowledge and skills we outline in the job description and person specification on the following pages. We are therefore interested in hearing from people who feel they meet most of the criteria and clearly share our faith, values and vision strongly enough to lead the organisation.

The majority of the role fits within a standard working day, but it will involve some evening working, and occasional weekend work recognised through an informal time in lieu process. There is some scope to work at home occasionally but youth work and leading a youth work charity mainly requires your regular presence in our offices and venues.

Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you. 

Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising). 

This is a 12-month role (with potential for extension, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector. 

About the Role 

As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively. 

We’re looking for someone who: 

• Is highly organised, with the ability to manage competing priorities and meet deadlines. 

• Has experience in fundraising, including developing and implementing strategies. 

• Can write clear, persuasive reports and grant applications. 

• Understands the significant contribution of volunteers.

• Is flexible, collaborative, and committed to our mission. 

What We Offer 

• A genuinely rewarding and positive work environment. 

• A supportive team that values your ideas and encourages personal and professional growth. 

• Flexible working arrangements, including at least one day of homeworking after probation. 

• Ongoing training and development opportunities. 

We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults. 

For full details, please see the attached job description and person specification. 

Creative Health Service Delivery Manager
Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am–4.30pm, with some evening and weekend working required with time off in lieu). 
Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate 
Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)

About Us

START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.

About the Role

We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.

In this role, you will:

• Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management
• Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards
• Drive quality assurance, ensuring learning is shared and improvements are embedded in practice
• Champion the delivery of high-quality programmes that support improved mental health and wellbeing

We are looking for someone with:

• Significant experience managing service delivery in a health, wellbeing or voluntary sector environment
• A track record of meeting contractual KPIs in a Commissioner-led setting
• Strong line management experience, including leading multidisciplinary teams
• Experience delivering or overseeing creative programmes that promote wellbeing
• Excellent organisational, communication and stakeholder engagement skills

If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including:

• competitive starting salary 
• generous pension scheme 
• 30 days annual leave plus all public holidays (pro rata for part time employees)
• flexible working options 
• a culture encouraging inclusion and diversity 
• interest free employee loans
• employee assistance programme
• group income protection scheme

The closing date for receipt of applications is 12 noon on 19th September 2025.
Initial interviews are scheduled to be held on week commencing 29th September 2025.

Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Please read the job description for details and relate to this in your application.

No agencies please.

Centre Manager
 

We have an exciting opportunity for a Centre Manager to play a vital part in leading one of our residential centres, ensuring we deliver unforgettable experiences for children and young people aged 8–13. This role will oversee operations at our Ashbourne site in Derbyshire, contributing to the safe, smooth, and inspiring running of our centres.

Position: Centre Manager
Location: Ashbourne, Derbyshire
Salary: £35,000 depending on experience
Duration: Full-time, 37.5 hours per week, permanent
Benefits: 28 Days annual leave plus Public and Bank Holidays, Pension Scheme, Flexible working hours

Closing Date: Friday 19th September at 11.59pm

About the role:

As Centre Manager you will take overall responsibility for the site, its buildings, grounds, vehicles, and on-site team, ensuring our centres are safe, compliant, and welcoming. You will lead staff and volunteers, inspire strong teamwork, and play a key role in delivering exceptional residential breaks for children and young people.

Some of your key responsibilities will include:

• Overseeing the daily operations of the centre, ensuring compliance with Health & Safety, safeguarding, and risk management.
• Leading and managing the on-site team (Housekeeping, Maintenance, Catering, Team Leaders, and Volunteers).
• Managing budgets, resources, facilities, and contracts to ensure efficiency and sustainability.
• Developing and delivering land and centre management plans to ensure our facilities are safe, welcoming, and environmentally sustainable.
• Ensuring children enjoy nutritious meals, exciting activities, and a safe environment during their stays.
• Raising the charity’s profile within the local community, encouraging third-party use of our facilities and supporting local partnerships.
• Producing quarterly centre-based reports for senior leadership on H&S, incidents, and development projects.

About you:

We are looking for an experienced Centre Manager with strong leadership and operational skills, as well as a genuine passion for making a difference in the lives of children and young people.

You will have the following essential skills and experience:

• Excellent understanding of Health & Safety, safeguarding, and child-centred activity planning.
• Proven experience in facilities, land, or fleet management.
• Strong leadership and organisational skills, with the ability to manage and motivate a multi-disciplinary team.
• Financial awareness with experience managing budgets and resources.
• Confident communicator, problem solver, and decision-maker.
• A commitment to sustainability and green practices.

It would be desirable if you also have:

• A recognised Facilities Management or H&S qualification.
• Experience of working in child-focused environments.
• Food Safety Level 3 qualification.
• Previous budget management experience and commercial acumen.

About the charity:

The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.

Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.

You may also have experience in roles such as Facilities Manager, Operations Manager, Centre Director, Youth Centre Manager, Site Manager, Community Engagement Manager, or Children’s Services Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an experienced Finance professional looking for a new opportunity?

We have a vacancy for a Finance Business Partner to join our fantastic Financial Planning & Analysis team here at RBL. We’re looking for a Finance Business Partner who is passionate about the charity and welfare sector to join us and deliver high quality financial, commercial and business advisory support to our organisation.

This role will see you as a key member of the Finance team, working closely with the Senior Finance Business Partner to deliver robust financially planning and advice to our Fundraising directorate, supporting budget holders, Heads of Departments and Directors across this area.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will manage the month end process for your business area to ensure all regular journals are posted in a timely and accurate manner. Any necessary corrections should be made, and you will support budget holders with reporting and variance analysis.

You will develop trusted relationships to produce financial projections, budgets, forecasts and business cases, ensuring alignment with organisational strategy. You’ll be a keen problem solver with an eye for detail, an effective communicator and have a strong focus on customer service, planning and organising. 

You will have similar experience in finance and management accounting obtained in a complex organisation, and knowledge of a variety of accounting systems and financial reporting approaches. Experience working within the sector advantageous, but not essential.

As an accountancy qualification isn’t an essential requirement for this role, we would be open to funding elements of a professional accountancy qualification, pending the completion of a probationary period.
You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub (one day must be a Tuesday) and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

 Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.  This new role offers an excellent opportunity to develop a range of communications skills and experience in a small friendly team in a mission organisation context.

We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 1 year relevant experience in a communications role.

You will have excellent communication and organisational skills, be able to prioritise tasks and present information in front of groups of people.

The role includes;

· Assisting in the creation of Interserve’s regular internal and external email communications;

· Creating and sharing social media content in line with Interserve’s strategy and values;

· Representing Interserve at events, both locally and nationally;

· Working with Interserve supporters to give a high level of supporter care;

· Assisting in the planning and implementation of fundraising events.

The role is hybrid, with a mix of time spent in our Birmingham National Office and working from home, with up to 5 days per month of national travel.  The salary is £25,046 for full time hours.  This role has an occupational requirement.  All applicants should have the right to work permenantly in the UK and should be aware that a DBS check will be undertaken at offer of employment.

Further details can be found on our website: 

Interview date: Wednesday24th September

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.

Quality Assurance Manger

Location: St Elizabeth’s Centre, Much Hadham
Full-Time | Permanent
Salary: £35,432 - £39,605 per annum
About St Elizabeth’s Centre
 
Nestled in 60 acres of peaceful countryside, St Elizabeth’s is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, College, residential care, supported living and on-site health services.
 
Our mission is to help every person we support Live Life to the Full, and our values — aspirational, collaborative, joyful, and compassionate — are at the heart of everything we do.
 
About the Role

Reporting directly to the Chief Executive Officer, the Quality Assurance Manager will play a vital role in maintaining and improving the quality and safety of care delivered across our residential School and College services.
 
You will lead on quality improvement, embed compliance and regulatory standards (CQC/Ofsted), and act as a key driver in safeguarding best practices. Using structured audits, inspections, and feedback cycles, you will work closely with teams to ensure excellence in care, safety, and person-centred planning.
 
This role will also act as the Designated Safeguarding Lead for the services and take a leadership role in promoting learning from incidents and continuous service improvement.
 
Key Responsibilities

• Lead internal audits across all service areas, reporting findings and driving actions
• Monitor, evaluate and improve compliance with regulatory frameworks
• Champion safeguarding and act as a Designated Safeguarding Lead
• Audit the quality of documentation, DATIX, care planning, MCA/LPS and assessments
• Collaborate with managers to ensure inspection readiness and service development
• Support with rota effectiveness, staffing levels, and risk management oversight
• Lead on quality initiatives across both adult and children’s services
• Contribute to training, policy development and organisational improvement

 
About You

This role is ideal for a dedicated and experienced professional in adult and/or children’s social care, with a passion for quality and continuous improvement.
 
Essential:

• Relevant care experience and knowledge of both adult and/or children’s services
• Strong auditing and compliance knowledge (CQC/Ofsted)
• Leadership and team management experience
• Excellent communication and report writing skills
• Strong IT and organisational skills
• Commitment to safeguarding, diversity, and person-centred care

 
Desirable:

• Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards)
• Experience delivering staff training and managing change

 
Why work for St Elizabeth’s?
 
You’ll join a supportive, inclusive environment where your work is valued, and your wellbeing is prioritised. We offer:

• Supportive hours:
  
  • Monday - Friday: 9:00am – 5:00pm
  
  
• Comprehensive training and development opportunities
• Recommend a Friend bonus of up to £500 (T&Cs apply)
• Free on-site parking and discounted meals in our on-site canteen
• Paid enhanced DBS.
• Beautiful countryside location
• Access to Blue Light Card and other discounts across high street brands.

 
How to Apply
 
Please apply via our website by completing an application form and uploading your CV. 
 
Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
 
Please note: We are not located on a public transport route, so having access to transport is helpful.
 
Final salary offer is dependent on experience, qualifications, and the role level.
 
Inclusion & Safeguarding
 
At St Elizabeth’s, we embrace diversity and are committed to fostering an inclusive workplace. We are proud to be a Disability Confident Employer and recognised as an Investor in People.
 
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All offers are subject to satisfactory references and an enhanced DBS check. Some roles may involve regulated activity, and applying while barred is a criminal offence.
 
Be part of something bigger at St Elizabeth’s.
 
#INDMGR
 
REF-223 801

POST

Manager (NUMbrella Lane)

RESPONSIBLE TO

Chief Executive Officer 

RESPONSIBLE FOR

Management and oversight of all programming at NUMbrella Lane, with line management responsibility for the Scotland-based team.

SALARY & HOURS OF WORK

Full Time – 4 days a week (30 hours)

Salary: Gross £35,000 pro rata £28,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be required to work from our drop-in space and office in Central Glasgow and will have flexibility to work from home. There may be occasional travel throughout Scotland and the UK as part of the role, including to NUM’s main offices in Manchester. All equipment required for remote working will be provided and costs for travel outside of normal working spaces will be reimbursed by NUM.

ROLE SUMMARY

We are looking for an outstanding organiser and communicator to manage NUMbrella Lane (NBL) in Glasgow.  NUMbrella Lane has been operating since 2022 after NUM took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressed root causes of interpersonal and intersectional violence. NBL is one of few sex worker-led services in the region and we seek innovative leadership that will execute our framework for change, build on partnerships, increase financial resources, and improve the service to the quality requested by communities of sex workers who live in or tour Scotland. 

The post holder is a key point of contact who will further develop health testing services and other material support with, by and for sex workers. The NBL manager will co-design service delivery plans based on the needs of the community and NUM’s larger strategic vision; support the work of the Victim Support Case Worker based at NUMbrella Lane, the Mental Health Support Service Coordinator, and a new post, the Vocational Support Worker. The manager will be required to ensure the delivery of regular drop-in sessions, outings and events, and digital services in consultation with sex workers in Scotland and collaborate with the Manager of Support Services to support Victim and Vocational case work services to Glaswegians. 

To be successful in this role, you should have at least 2 years’ experience as a manager in a position of public trust or in other leadership roles, have an excellent track record in program management and community development. Experience in or knowledge of adult industries is highly desirable. We value lived experience and welcome applicants with insight into the sector, but we do not require applicants to disclose personal histories. Experience with charity sector fund development and community development among marginalised communities are an asset. 

The NBL manager must be knowledgeable about sex workers’ lived experiences, the socio-legal and political contexts within which sex workers and NUM are situated, and the ability to navigate a difficult terrain towards improving the systems, structures and services that influence the health and wellbeing of sex workers in Scotland in service to our mandate to 'end all forms of violence against sex workers' and eliminate the conditions that lead to poverty and survival sex work.

ABOUT NUM

National Ugly Mugs (NUM) is a UK-wide charity providing victim/survivor support and violence prevention services to sex workers, to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital tools reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. Some of this victim support work is done within formal partnerships with sister organisation. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project that visibilises the lived experiences of harm among racialised sex workers towards systems change. We are currently enhancing services for sex workers who are 18-25 years of age and those under 30. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

NUM is run by our CEO and governance is provided by a board of Trustees.

QUALIFICATIONS AND EXPERIENCE 

• At least 2 years' work experience as a manager or coordinator leading implementation of projects and services to marginalised populations with experience being responsible for environments and services.

• Proven people management skills, including line management, supervision and coaching of staff and volunteers

• Experience in project and partnership development, budgeting and fundraising. 

• Monitoring and evaluation skills, including data collection and reporting to funders.

• Excellent organisational and interpersonal skills, and the ability to problem-solve and be proactive, within busy and challenging work environments.

• A deep understanding of marginalisation and the health, safety and rights issues confronting sex workers in Scotland, as it relates to programming priorities, advocacy and partnerships. 

• High quality administrative skills and experience working with digital programs to document activities, deliver tasks on time and on budget. Specifically, proficiency with CRM systems, applications and digital platforms and services, particularly Google Workplace, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.

We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.

The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school. 

The role at a glance

Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity  centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary: 
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London

What will my main duties be?

Programme Management

• To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
• To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life. 
• To plan and/or attend boarding school taster and pastoral visits across the UK. 
• To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs. 
• Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role). 
• Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
• Ensure Salesforce database records and monitoring requirements are kept up to date. 

Stakeholder Management

• Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
• To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
• To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.

Other duties

• To ensure that the ethos, values and culture of the charity are maintained.
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 
• To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values

?

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

?

ABOUT THIS OPPORTUNITY

We are looking for a confident and experienced sustainability professional to join our central team as Environmental and Sustainability Manager.

You will play a key part in delivering our ambitious sustainability goals through operational excellence, collaboration, and innovation.

If you are passionate about implementing environmental management systems and achieving real-world progress toward sustainable development in the education sector, we would be delighted to hear from you.

?

MAIN AREAS OF RESPONSIBILITY

The Environmental and Sustainability Manager will lead and deliver the Federation’s environmental sustainability strategy across all academies. You will champion climate action, support academy-level implementation, drive behaviour change, monitor resource use, and report progress against sustainability targets.

As Environmental and Sustainability Manager you will:

• Leading development, delivery and monitoring the Federation Sustainability Strategy
• Provide high quality reporting to Federation senior leaders on environmental and sustainability performance
• Champion sustainability and environmental consideration as a key element of all property decision making including the development of our estate strategy
• In academies embed behaviour change, improving biodiversity of the estate, delivering on Net Zero (driving the reduction in creating carbon and heat emissions)
• Reducing waste (whether it be utilities, paper, or landfill).

For a full job description, please download the Job Pack.

WHAT WE ARE LOOKING FOR

To succeed in this role, you will need a deep understanding of environmental compliance, ISO14001, sustainability reporting, stakeholder engagement and operational change leadership.

We would like to hear from you if you:

• Qualifications to degree level, or equivalent experience
• Chartered Environmentalist (CEnv), ISEP or NEBOSH Environmental Certificate
• Experience in environmental management, sustainability, estates or a related field
• Strong knowledge of sustainability legislation, policy, and best practice in the education sector
• Demonstrated experience of managing projects and delivering measurable sustainability outcomes
• Strong communication and influencing skills, with the ability to engage stakeholders at all levels
• Analytical skills and the ability to use data for reporting and decision-making
• The ability to work across multiple sites and manage competing priorities
• Knowledge of DfE environmental strategy and school climate commitments
• Demonstrable experience delivering environmental or sustainability projects or strategy, preferably in education, public sector or multi-site organisations

For a full job person specification, please download the Job Pack.

?

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

?

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Our employability team deliver a suite of careers focused programmes and activities to school and university aged young people. This includes Pathways to Law, Pathways to Banking and Finance and Pathways to Engineering, each providing young people with support and expertise in accessing higher education/apprenticeships, work experience opportunities, and skills development. Each programme hosts a national residential conference, giving students the chance to live and learn in a university environment. During the conferences our students have the opportunity to network with industry professionals, take part in a range of skills sessions and project, receive expert guidance on studying and careers, and experience university life through social activities and overnight stays in student halls.

We’re looking for a highly organised individual with a proven track record in event management to lead on the delivery of our residential conferences. Alongside our in-person residential activities this role will also coordinate some online activity for the Pathways to Medicine programme and a lead on a range of projects designed to enhance the impact of the Sutton Trust employability activities.

The post will report to our Senior Programmes Manager for Employability, working closely with the wider employability team, including line management of an intern/assistant and matrix management of team members when required.

Main duties

Designing and delivering the Trust’s residential conferences, currently one event per year for each Pathways programme (Law, Banking & Finance, and Engineering). This includes

• Organising and managing event logistics, such as venues, catering, facilities and accommodation
• Designing activities, content and timetables in line with the programme Theory of Change
• Ensuring residential conferences are risk assessed and run in accordance with latest health and safety guidelines
• Ensuring all activities are planned and delivered in line with safeguarding polices and best practice standards, maintaining a safe and supportive environment for all participants
• Overseeing all residential conference administration and pre-event processes, including attendee selection, communications, and requirement gathering
• Managing relationships and coordinating delivery with multiple programme stakeholders including university partners, employers, session facilitators and volunteer speakers
• Managing the residential programmes budget
• Line management of the Employability intern/ assistant, and effectively delegating work for other support staff as required

Responsibility for onsite delivery of each residential conference, this will include:

• Overseeing events of between 90 – 150 students, including multiple overnight stays
• Being the primary contact for staff, volunteers and partners
• Overseeing the recruitment, onboarding, training and management of temporary conference staff; managing staff teams of up to 70 people
• Ensuring all activities and events are run on time and on schedule
• Responding to student concerns and pastoral issues
• Ensuring the appropriate training and staff are in place to embed a proactive safeguarding culture at all events

Further year-round responsibilities will include:

• Co-ordinating additional online events and activities across the suite of Pathways programmes, including Pathways to Medicine
• Contribute to the annual safeguarding review and improvement process led by DSOs
• Lead on a range of employability related projects focused on enhancing the impact of our employability initiatives.
• Managing the MEAL (monitoring, evaluation, accountability and learning) and reporting process for residential and relevant online activities
• Modelling best practise in utilising the Trust’s CRM system and data sharing portal - including suggesting changes to drive efficiencies and data collection
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Designing and managing large scale events - for over 100 delegates across multiple days
• Leading young person-facing events and activities, including awareness of best practice in supporting student needs
• Leading on robust and responsive processes for safeguarding young people, ideally in a residential setting
• Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholders
• Managing and delegating work to a team of staff to achieve delivery outcomes
• Problem solving and adapting to achieve goals
• Monitoring, evaluation and continuous improvement of process and delivery
• Budget management
• Delivering online events and activities (desirable)
• Working within or an understanding of the not for profit sector;

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
• Demonstrates a high degree of initiative and leadership when delivering projects and events
• Has strong organisational skills including the ability to multi-task and prioritise
• Excellent verbal and written communication and strong analytical skills
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £42,025-£44,000 per annum
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by 10am, Monday 29th September, with first round interviews held over Zoom on 7th October, and second round interviews held at our London offices on 14th October.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.