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Social worker jobs in england, london

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TPP Recruitment, London, England (Hybrid)
£51500 per annum, Benefits: 28 days leave, pension, flexible working, hybrid 2 days on-site, EAP
Posted 1 week ago Apply Now
elop, Walthamstow (On-site)
£26,700 - £27,800 per year
Posted 2 weeks ago
Closing in 2 days
Marsha Phoenix Memorial Trust, Lewisham (On-site)
£30,000 - £34,000 per year
Empowering Nights and Weekends Manager - Supporting Women’s Housing and Well-being
Posted 5 days ago Apply Now
South East London Mind, Bromley (Hybrid)
£31,857 per year
An exciting opportunity to help develop a high-quality college offer of free workshops and courses to the residents of Bromley.
Posted 1 week ago
Closing in 7 days
NFP People, Remote
Circa £27,400 per annum
Posted 2 weeks ago
The London Irish Centre, NW1, London (Hybrid)
£31,000 - £37,000 per year
We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team.
Posted 4 days ago
Closing in 7 days
Settle, London (Hybrid)
£31,733 - £33,455 per year
You’ll generate income which will enable Settle to expand its reach and make a real difference to the amazing young people we serve.
Posted 6 days ago
Hays London Ebury Gate, London (Hybrid)
£55000.0 - £65000.0 per annum + From £55K
Posted 6 days ago Apply Now
Hays London Ebury Gate, London (Hybrid)
£55000.0 - £65000.0 per annum + From £55K
Posted 6 days ago Apply Now
Page 7 of 11
London, Greater London (On-site)
£55,544- 61,000
Full-time
Contract (Two years (to July 2026))

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Fixed Term – Two years (to July 2026)
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 29th and 30th September, 2025

About the Role

We’re recruiting a Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts clarity, accessibility, and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity supporting vulnerable children and their families, children with special educational needs, and adults with neurodevelopmental disabilities, including learning disabilities and autism.

We’re building a culture grounded in our core values of Kindness, Respect, Belonging, and Empowerment and the Advice Triage Service is central to how we connect those values with the people and communities we support.

Your Day-to-Day

As Service Manager, you’ll:
• Establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead and manage a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop triage protocols, safeguarding and referral procedures, and escalation frameworks
• Oversee inbound query management across all contact channels
• Coordinate internal and external referral pathways across Norwood and key partners
• Manage the design and population of an online service directory
• Build and maintain strategic relationships with schools, synagogues, charities and LA/NHS services
• Work with communication and engagement teams to promote the service
• Oversee the development and rollout of a CRM system
• Lead service evaluation, report to SLT and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

  • Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
  • 3+ years’ experience in social care, education, or advice services
  • Proven ability to lead services, manage teams, and deliver change
  • Strong knowledge of referral systems across the voluntary and statutory sectors
  • Sound safeguarding knowledge
  • Excellent stakeholder, communication and CRM skills

Desirable:

  • Knowledge of the Jewish community and culturally specific services
  • Experience setting up a helpline, triage service or call centre
  • Familiarity with neurodivergent support needs and transitions
  • Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

  • Hybrid and flexible working
  • 25 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
  • Employee Assistance Programme
  • Blue Light Card scheme access
  • Cycle to Work scheme
  • Free eye tests and eyewear allowance
  • Opportunities for development and leadership coaching

To apply: Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.

Posted by
Norwood View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 19 August 2025
Closing date: 18 September 2025 at 23:30
Job ref: 287099CJOB
Tags: Care Management, Social / Support Work