Social worker jobs in jersey, trinity
Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.
As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
Main responsibilities of the role include:
Direct Support to Carers:
- Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
- Identify and assess eligibility for Carers Personal Budgets and assist with the application process
- Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
- Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
- Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
- Make appropriate referrals and ensure follow-ups are completed
- Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
- Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
- Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
- Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers
- Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
- Register new carers and ensure timely updates to service user records
- Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
- Ensure data compliance, confidentiality, and GDPR adherence at all times
- Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
- Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
- Participate in ongoing training and staff development opportunities
Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
Skills and Abilities:
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
Knowledge:
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
Personal Attributes:
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
How to Apply:
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a friendly and enthusiastic appointments administrator who has excellent communication skills to work within our team, as you will be the first point of contact for our clients and people accessing Beacon.
Our ideal candidate is committed to providing a high standard of accuracy in thier work, as you will be responsible for maintaining up to date records and data.
You will be professional in your approach, have fantastic listening skills and are committed to providing a high standard of care in your work.
You will have previous experience of working in a fast paced office environment, where you will have skills in multi tasking and organisation to meet the demands of the service, alongside working collaboratively within a team and are proactive in problem solving.
Although training to use our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.
We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including, LGBTQIA+, older applicants and global majority communities.
The hours for this role are 12 hours per week.
Wednesday 08:45 - 13:45
Thursday 14:45 - 21:15
This position will require some flexibility in the case of sickness or annual leave within the wider team.
The salary for this position is £24,570 per year,pro rata.
The actual salary based on 12 hours is £7,862.40
Beacon is a charity empowering people to have good mental health and improving the lives of others. To enable us to do such brilliant work, we provide a supportive and welcoming environment for our teams.
Alongside the ability to expand your skills and development through the diversity of tasks, we will also offer:
- CPD opportunities and training
- Staff counselling scheme
- 31 days annual leave including bank holidays, rising to 35 after 4 years
- Pension with 3% employer contribution scheme
- Charity Discount Worker Scheme
- Cycle to work scheme
- We are a real living wage employer
Please apply by submitting a CV and Covering letter before 9am on Monday 19th May 2025.
We want to live in a society where everyone is able to enjoy positive mental health and wellbeing.




The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- The Connection Community is a place where people can gain respite from street homelessness, engage in group and coproduction activities, develop social inclusion and reduce isolation and have their needs met by a committed and dedicated multi-disciplinary team.
- You will be joining a dynamic and creative team, focused on building trust through relationships.
- You will support the team to identify, engage and provide harm minimisation to our clients whilst promoting a sense of belonging, and working with clients to support them on their journey towards a place to call home.
- Together we are piloting a new approach to working with people experiencing homelessness in Westminster facing multiple exclusion. We are creating a psychologically-informed environment, adopting a trauma-informed model with direct support from a team of specialist NHS psychologists.
- You will have experience in delivering a psychologically, gender and culturally informed service to people who are experiencing street homelessness. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embedding coproduction.
Salary: £35,252
Closing Date: Monday 5th May
Interview Dates: Thursday 15th May
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.
We are now recruiting for a Warehouse Co-ordinator to ensure the efficient running of the warehouse (Undercroft). You will be joining a friendly and enthusiastic team who are passionate about what they do.
The Coordinator ensures the warehouse is organised and is following applicable laws and regulations. This includes working with Companions and volunteers, overseeing receiving, sorting and pricing of donations, always maximising income. This is a hands-on role where your ability to lead by example will motivate our team of Companions and volunteers to provide exemplary customer service and to generate a financial surplus to support the charity.
You will supervise and work alongside Companions who are allocated to the warehouse during the business operating hours with conduct issues being managed by the Business Manager. You will also supervise and work alongside volunteers who are allocated to the warehouse during business operating hours with the Business Manager handling any conduct issues that may arise.
For the full job description and person specification, please download the job pack!
Duties & responsibilities
People
- To work alongside and train Companions to increase their skill base and confidence
- To organise the deployment of tasks to individuals and team members
- To train, supervise, motivate, and inspire volunteers and companions.
- To help devise and deliver induction on standards of work to new team members so that retail activities are delivered to the agreed brand, including customer service, merchandising, pricing, stock control, and culture
- To ensure that all activities under supervision are engaging, enabling, empowering and holding to account the team members
Warehouse Operation
- To ensure effective and efficient day-to-day operations by maximising quality donations and minimising waste
- To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
- To be proactive in the generation of donated stock, managing stock collection efficiently and effectively to the agreed standards and timescales under Emmaus guidelines
- To ensure premises, Health & Safety, security, and maintenance checks and actions are complete within the identified time, and to identify new checks or actions to schedule as to comply with Health and Safety requirements
- To ensure that cover for the safe operation of the Undercroft is always sufficient
- To cover van driving shifts as needed.
Stock Management
- To work closely with all Retail Managers to ensure each retail enterprise is receiving adequate stock to generate their required weekly sales targets
- To be responsible for ensuring that only sellable donations and those that conform to all relevant UK government and trading standards legislation are accepted for resale in the shop
- To disseminate any changes from Trading Standards as and when to relevant parties to ensure compliance
- To ensure all donated items are sorted and priced and merchandised to receive the optimum for the charity and the correct procedures are applied throughout the sorting process to allow for coding and pricing to be applied to items
Safety, Health, and Environment
- To oversee all Health & Safety requirements within the warehouse, taking corrective action as and when required, and informing/liaising with managers and team as necessary
- To assist in compiling risk assessments with team members
- Ensure safe working systems are adhered to in conjunction with the Emmaus policies and procedures, and are compliant with all relevant legal requirements
- To ensure that Health & Safety is adhered to in terms of equipment use and that manual handling guidelines are followed
- Ensure work areas follow correct processing procedures, ensuring that the work area is always kept clean and tidy
- Assist in delivering Health & Safety training to new Companions and volunteers
- Recycling/Re-use and Waste Management
- To recommend creative ways to upcycle, reuse and repurpose stock to maximise profit and reduce wastage
- To supervise the disposal of unsaleable items to minimise waste as appropriate in line with Sussex Emmaus’s Environmental Policy and procurement Policy.
To apply, please read the job pack thoroughly and upload your CV and supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.
To apply, please download and read the job pack thoroughly and upload
- your CV
- a supporting statement detailing how you meet the person specification
The client requests no contact from agencies or media sales.
Lead Worker x 3 (Mental Health) - Vulnerable Adults Service (VAS)
Location: Birmingham
Salary: £24,570 per annum
Hours: 37.5 hours per week
We are the leading provider of mental health services in Birmingham and the West Midlands. Our Vision is “Better Mental Health for All” and our values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what we deliver. Birmingham Mind has a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city.
The Vulnerable Adults service (VAS) consists of two branches - Lead Worker and Supported Accommodation. These sister services work in close partnership to provide consistent, flexible support across Birmingham 365 days a year from 9AM-9PM.
Birmingham Mind believes in empowering citizens to have a voice in the delivery of their support and to be active in their communities and in the organisation. We have client involvement at every level of decision-making.
We have an opportunity for an approachable and communicative individual to work with clients in a holistic person-centred way to build independence, community networks and improve quality of life. You will work with people experiencing a variety of mental health conditions, including individuals with dual diagnosis, complex needs and challenging behaviour and will ensure that they feel supported, as the embark on their journey to improve their wellbeing and build interdependence. It takes a village to help us grow, so you will be there to ensure that they engage in their community and build social networks. You will encourage them to constantly improve their physical and mental wellbeing, by attending relevant appointments and ensure access to health services. It is more than that too, it is also about helping them with finances, reducing debt, and understanding the importance of budgeting, as well as finding new skills through employment or education. You will work closely with each individual, reviewing personalised support plans and maintaining relevant assessment documentation, identifying any new barriers or changes in their circumstances that may have an impact on the achievement of their goals.
With experience of working in the mental health field, you will demonstrate a good understanding of the obstacles that can be faced and how to overcome them to reach certain goals. You will be able to empathise with the daily struggles that people face and will have a commitment to user involvement and empowerment. As an ambassador for Birmingham Mind, you will share our values and ethos, as you deliver each support plan and remain focused on the end result.
This is a challenging yet rewarding role; one where you can be confident that you are making a difference in someone’s life and positively impacting individual growth.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Sunday 18 May 2025
Interviews will be held on Thursday 5, Friday 6 and Wednesday 11 June 2025
We are looking for a talented Designer to help shape our visual identity and communicate our campaigns effectively, with a strong commitment to equality, justice, and worker empowerment.
As a Designer at PCS, you will play a key role in developing high-quality compelling content that engages, informs, and inspires our members and the wider public. You'll work across print and digital platforms, creating impactful designs that support our campaigns, events, and communications.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the post of Designer will be able to demonstrate:
- A strong portfolio showcasing a mix of digital, print design and marketing materials, created within brand guidelines
- Experience of working collaboratively on multiple projects simultaneously from concept to completion, meeting deadlines and budget requirements
- Proficiency in InDesign, Photoshop, and Illustrator and a working knowledge of Premiere Pro and Microsoft 365 applications. An understanding of HTML/CSS fundamentals would be an advantage
- Knowledge of design trends and developments
The main duties of the Designer role include:
- Creating compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
- Helping to maintain a strong, consistent visual identity across all union communications
- Creating infographics and data visualisations to simplify complex information
- Contributing to PCS's social media work
Closing date: at 12 midday on Wednesday 14 May 2025
Interviews will be held by Zoom: Wednesday 28 May 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: DESIGNER
Ref: 0225
Grade: Band 3, London
Salary
Spine points 33 29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
To create design solutions to PCS staff, members and reps, that align with the unions brand guidelines, standards and objectives.
Responsible to: Band 4, line manager
Responsible for: N/A
Contacts
External:
Freelancers, photographers, printers and suppliers, PCS reps and members.
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Support Services, Balloting, Print & Distribution, Digital and other internal departments.
Main duties and responsibilities
1.Design
- Conceive, develop and create compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
- Help maintain a strong, consistent visual identity across all union communications
- Work collaboratively with others to design and deliver inclusive and accessible content that meet the needs of all users
- Create infographics and data visualisations to simplify complex information
- Execute multiple design projects from concept to completion, meeting deadlines and budget requirements
- Prepare artwork, reports and other documents for print production and digital use
- Stay up-to-date with design trends and industry best practices
- Ensure all photography and illustration reflects PCSs Equal Opportunities Policy
- Work with colleagues across PCS to ensure timely planning of communications work ahead of key events, ballots, etc
- Work with the Technology Services and Communications Team to help deliver effective digital communications
- Contribute to project-based work
- Contribute to PCS's social media work
2.Training and support
- Advise staff members and lay reps in the effective use of design in communications
- Develop good working relationships with staff and reps to ensure that the unions communications are effective
- Advise PCS staff and other contributors about effective design strategies relevant to their specific needs
3.People Management (where appropriate)
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity issues in line with the wider PCS approach
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
4.Team Working
- Proactively promote team working
- Actively participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide support to team members
5.General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion and with advance notice
Person Specification: DESIGNER
Ref: 0225
Date: April 2025
Location: Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Minimum 3-years experience, preferably in a campaigning, non-profit, or trade union environment
- Experience of translating basic design briefs into innovative and compelling designs and translating complex ideas into impactful and eye-catching graphics
- Experience with digital design, including social media assets, web design, video editing and email marketing
- Project management involving multiple stakeholders and competing priorities
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Knowledge and understanding of trade unions, campaigning and work of the public sector
- Knowledge of design and print processes and trends
- Impact and use of Digital and IT applications in a trade union
- Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a working knowledge of Premiere Pro and Microsoft 365 applications
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to work with others to understand and explain detailed project requirements and create design solutions
- Excellent attention to detail and the ability to work on multiple projects simultaneously
- Creative illustration of on-brand ideas for a diverse audience
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.
These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.
We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.
Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.
Applications welcome in both Welsh and English, though interviews will be conducted in English. Further information about Sandy Bear and our work are available on our website, as will details of whom to contact if you wish to arrange an informal discussion about the role.
Applications are with a CV and supporting statement detailing relevant experiences, skills and personal qualities that you feel you would bring to the role.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.




The client requests no contact from agencies or media sales.
Be the voice that drives change. Be the bridge between families and prison healthcare.
For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve—for prisoners, families, the NHS, and the criminal justice system as a whole.
That’s where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we’ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons.
The Role: Champion Lived Experience, Drive Real Change
We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to.
You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare.
At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage.
What We’re Looking For
We need a strategic thinker, a powerful communicator, and a fearless advocate. You’ll have:
• Experience leading service user involvement or public voice programmes.
• A deep understanding of the criminal justice system, prison healthcare, or both.
• The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes.
• Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary.
• We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself.
Why This Role Matters
This is more than just a job—it’s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you.
Join us. Be the voice that makes a difference. Apply today.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Director of Family Engagement and Advocacy, Family and Carer Liaison Manager, Head of Family Involvement in Prison Healthcare, Family Voice and Support Programme Lead, Senior Manager, Prison Family Services, Director of Prison Healthcare Advocacy, Family and Justice Liaison Director, Lead Advocate for Families in Prison Healthcare, Prison Healthcare Family Relations Manager, Strategic Lead for Family Engagement in Criminal Justice, ETC.
REF-220 962
Service User Network (SUN) Group Facilitator with Lived Experience
We’re looking for a SUN Group Facilitator with Lived Experience to join the team.
Position: Service User Network (SUN) Group Facilitator with Lived Experience
Location: Various locations in Surrey
Hours: 35 per week
Salary: £28,698 per annum
Contract: 12-month fixed term
Benefits: Pension, Employee Assistance Programme
Closing Date: 12 May 2025
Interview date: 2 June 2025 in Leatherhead
Project
SUN was launched in 2021 and is a service delivered by MFT and SABP for people with difficulties associated with the diagnosis of personality disorder. The innovative SUN service is based on therapeutic community principles and members are expected to both give and receive support as part of their membership.
The Role
The SUN facilitator with lived experience will be working closely with a SUN specialist clinician to deliver regular Service User Network (SUN) support groups in different community-based locations across Surrey and North East Hampshire.
SUN provides community-based, open access facilitated peer support groups and aims to help people develop effective ways of coping and improve their relationship with themselves and others.
We are looking for individuals who are highly resilient and are confident in sustaining an emotionally demanding paid role.
Key responsibilities include:
• Co-deliver regular SUN support groups in the community, both face to face and online, with a clinical facilitator.
• Work in collaboration with the co-facilitator and the SUN members.
• Use own lived experience of mental health problems associated with a diagnosis of personality disorder to support the development and knowledge of the service and wider services.
• Contribute to ensuring that any potential risk is being constantly assessed within a culture of positive risk taking and shared responsibility.
• Co-lead on different areas of the service on a rota basis, i.e., reporting, outreach, and member involvement.
• Undertake all the required training in line with the development of the post and as agreed with both your line manager within MFT and the service manager of SUN.
• Attend and contribute to additional service development meetings as required.
• Assist in the promotion of the service through active liaison, meetings, and presentations with people who access services, staff and other organisations.
About You
You will be committed to undertake training on SUN protocols and methods and obtain knowledge regarding mental health with specific focus on personality disorder and the recovery approach.
You will have:
• Personal lived experience of mental health issues associated with personality disorder.
• Previous experience of working within a professional environment.
• Knowledge of personality disorder, mental health issues and recovery approach.
• Ability to reflect on and appropriately share your own life experiences and personal experiences of mental ill health as part of the facilitating role of the groups.
• Ability to guide others in taking charge of their own recovery.
• Ability to understand and create healthy boundaries.
• Excellent interpersonal skills.
• Excellent communication and listening skills.
• Ability to be non-judgmental, demonstrate empathy, compassion and patience.
• Practical experience in facilitating / co-facilitating groups or of being a member of a support or therapy group.
• Ability to remain calm and respond in a professional manner to distress, disturbance and unpredictability.
• Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice and equal-opportunities.
• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.
Here’s a quote from a fellow colleague that explains why they love their role:
“Working in a co-produced service is allowing me to use my experiences to support others, to grow my own confidence and to help build and deliver a service that benefits the members. Seeing the value of my experiences in the work we do as a team has taught me to stop seeing myself as less capable because of my mental health and instead allows me to put my experience to use”.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).
You may also have experience in areas such as Mental Health, Mental Health Support Worker, Mental Health Carer, Mental Health Case Worker, Mental Health Outreach Worker, Care Worker, Social Care. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our young people (aged 16 – 24 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Throughout the Waking Night shift, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.
Location
Our locations cover: North Kensington (W10), Camden (NW3) and Lewisham (SE13)
When completing the application form, you will have to select the location you are applying for.
Applicants should have
- Minimum of 1 years’ experience working and supporting Young People to achieve their full potential.
- Genuine commitment to working and supporting Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work Waking Night shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £28,808 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview – Tuesday's and Thursday's throughout April and May 2025
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage Interview
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.
Each year, our casework team engages with over 150 individuals and their dependents to provide trauma-informed advocacy, advice and support towards independence. The Casework Manager leads our team of specialist caseworkers to deliver this programme, carry a small caseload, collaborate with our wider operational team to develop opportunities, influence national policy and improve access to support for survivors in South Yorkshire and beyond.
Position: Casework Manager
Salary: £32,000 per annum, pro rata, pension paid at 4% contribution
Benefits:
- Monthly independent therapeutic supervision,
- Cycle to Work Scheme,
- Holiday Sacrifice Scheme,
- Employee Life Insurance and ancillary benefits,
Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!
Contract Type: Permanent
Hours: 30 hours p/w (.8 FTE)
Working Pattern: takes place between Monday-Friday 9-5 ; In-person.
Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: Head of Operations
Collaborating with: Counselling Manager; Community Development Manager; Policy, Training and Research Lead
Direct reports: Casework Team: Senior Caseworkers, Reach-In Workers
You'll be responsible for:
- Developing the casework service delivery, empowering your team, creatively approaching problems and finding creative solutions to barriers
- Working in collaboration with the wider Operational Team to deliver whole-person centred and best practice approach with Counselling and Community managers.
- Assessing referrals and delivering support to survivors with complex needs
- Contributing to our policy, training and research programme to improve lives beyond South Yorkshire
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. CVs will be screened and candidates will then be asked to complete a short application form and personal statement detailing how they meet the requirements on the person specification.
Applications close on Wednesday, 21st May, 2025 and interviews will take place on Friday, 30th May 2025.
Please note- we will not be working with recruiters for this post.
Empowering survivors of modern slavery to rebuild their lives and thrive



The client requests no contact from agencies or media sales.
Recreation and Wellbeing Coordinator
We are seeking an enthusiastic and dynamic Recreation and Wellbeing Coordinator to inspire, engage and support young people within a leading youth charity that helps shape the lives of young people.
Position: Recreation ‘Rec’ and Wellbeing Coordinator
Salary: £29,500 – £31,500 per annum (pro rata)
Location: Barnet, HA8 0DT
Hours: 20 hours per week (0.5 FTE), including regular evenings and weekends
Contract: Permanent
Close date: Friday 30th May 2025
About the Role
As Recreation and Wellbeing Coordinator, you will manage the Youth Zone’s vibrant Rec Area and two wellbeing spaces: the Training Kitchen and Health and Wellbeing Room. You will create an energetic, fun, and inclusive environment where young people can thrive.
Key responsibilities include:
- Lead the day-to-day management of the Rec (indoor and outdoor) and Wellbeing Spaces (Training Kitchen and Health Room), ensuring they are safe, welcoming, and well-utilised.
- Design and deliver a varied programme of inclusive activities that promote social development, healthy lifestyles, and confidence-building, with particular focus on engaging SEND and underrepresented young people.
- Line-manage and support staff and volunteers across all spaces, encouraging creativity, collaboration, and high-quality youth engagement.
- Manage and develop the Young Leaders programme, nurturing leadership skills across Junior and Senior groups.
- Ensure sessions are structured, relevant, and youth-led where possible, using feedback and local need to shape delivery.
- Oversee the safe use of equipment, cleanliness, and compliance with food safety and health standards.
- Collaborate with local partners to enhance opportunities for physical and mental wellbeing.
- Manage budgets for all areas, ensuring value for money and accurate financial record-keeping.
About you:
We are looking for a passionate individual who is committed to empowering young people. You will have:
- Experience delivering face-to-face activities with young people aged 8+ in group and one-to-one settings.
- Strong skills in delivering wellbeing, cooking, and personal development programmes.
- Proven ability to manage teams and volunteers effectively.
- Excellent communication and organisational skills.
- A good understanding of safeguarding, health and safety, and equality and diversity.
- A flexible, positive, and enthusiastic approach with a readiness to work evenings and weekends.
About the organisation:
Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.
Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
They very much welcome previous experience working as a Youth Worker, Wellbeing Coordinator, Activities Coordinator, Health and Wellbeing Officer, Recreation Officer, Youth Engagement Officer, Programme Leader, Youth Activities Manager, Wellbeing Facilitator, or Community Youth Worker. Etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.
These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.
We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.
Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.
Welsh Speakers are particularly welcome for this position or a willingness to learn.
Application is by CV and supporting statement. If you would like an informal discussion about the role before applying then please do take a look at the contact details for this role on our Sandy Bear website.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to join the team in Herefordshire and Worcestershire. We’re looking for an enthusiastic, motivated and well organised individual to join the team in delivering a comprehensive Stroke Recovery Service across the region.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11266 Stroke Support Coordinator
Location: Home-based, Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (travel will include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week
Salary: Circa £21,948 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 4 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 20 May 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
• Working with the local Health and Social services to receive referrals to support stroke survivors and their carers.
• Providing personalised information, advice and support to address any needs identified.
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
• Providing regular reviews to support people in establishing and achieving their own personal goals.
• Completing 6 month Post Stroke Reviews.
About You
You will have experience and have a proven record:
• In a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Have the ability to use basic Microsoft system.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Manager (Humberside Women's Centres)
PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Salary: £39,375 - £40,425
Location: Hull
Hours: 37 hours full-time
Closing Date: 9.00am, 19th May 2025
Interview Date: 4th June 2025
Together Women is looking for an outstanding Senior Manager to lead our Humberside team, and to manage our busy and vibrant Women’s Centre in Hull City Centre, as well as our hubs across Bridlington, Beverley and Goole.
About Us
Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our Women Centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.
Women become involved in the Criminal Justice System for a complex range of reasons. In our gender-specific centres, we provide holistic support to women by women, to overcome challenges and address needs. We support women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.
Role summary
As Senior Manager for Humberside Women’s Centres you will play a pivotal role in leading and managing our centres and contract delivery in Humberside. Working closely with the Director of Services and supported by a senior key worker your focus will be on providing high quality, trauma-responsive support to women with experience of, or at risk of entering the criminal justice system.
You will lead on managing and delivering our contracts across Humberside to ensure our operational and strategic objectives are met. You will also focus on building excellent relationships with funders and key partners and identifying new partnership and advocacy opportunities.
Supported by a Senior Key Worker, your responsibilities will encompass the day-to-day management of our Women's Centres and contract delivery partners across various locations, including our Hull Women’s Centre, our Hubs in Goole, Beverley, and Bridlington, as well as partnerships in Grimsby and Scunthorpe.
Managing a team of Key Workers, you will be responsible for ensuring women and girls receive an exceptional service from within a safe, trauma-responsive, women-only spaces. Working alongside our statutory and non-statutory partners in Criminal Justice and Health and Social Care, you will ensure the continued strategic development of the Women’s Centre and represent Together Women at local and regional level.
Your responsibilities will also include identifying and pursuing new funding opportunities, and ensuring the continuity of existing services through effective contract management. As a forward-thinking individual, you will contribute to the wider strategic direction of the organisation as part of the senior management team, which will entail submitting high-quality monitoring reports to funders, line and team management, and contributing to the ongoing development of the vision, mission and values of Together Women.
Key accountabilities
Humberside service delivery
· Provide strategic and operational management for Together Women’s services across Humberside, including our Hull Centre and our Goole, Beverley and Bridlington Hubs.
· Lead on the planning, implementation, and evaluation of our work across Humberside, and embed Together Women’s values across everything we do.
· Ensure all TW policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.
People management
· Effectively manage a dispersed team, promoting collaboration, cohesion and consistency in delivery and approach, and promote a great workplace culture.
· Line manage direct reports, ensuring all staff receive regular support, supervision and performance review, case management support, and training and development.
· Effectively manage staff resourcing, ensuring we have a fully staffed team with the skills and competencies to provide high quality, trauma-informed services.
· Develop great working relationships across the organisation and build an open, inclusive and collaborative senior management culture.
Contracts and partnerships
· Lead and manage our statutory and non-statutory contract delivery partners.
· Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.
· Lead, manage and develop effective service governance, quality assurance and auditing systems.
· Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders
· Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery
Financials and reporting
· Manage the operational budget, ensuring services operate within budgets and any variations are identified and reviewed
· Prepare and present accurate, timely reports to internal and external stakeholders as required.
· Identify relevant funding opportunities and prepare funding applications in collaboration with the leadership team, to support long-term sustainability of our services.
· Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.
Additional Accountabilities
· Support and embody the mission, ethos and values of Together Women.
· Deputise for the Senior Leadership Team as required, both internally and externally.
· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
· Maintain and improve competencies through continuous professional development.
· Abide by all organisational policies, codes of conduct and practices.
· Support and promote inclusion, diversity and equality of opportunity in the workplace.
Role Requirements
Experience
· Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).
· Management of contracts and maintaining great relationships with contract providers.
· Delivering monitoring & evaluation systems and auditing service quality and performance.
Involvement of customers or services users in development, delivery and evaluation of services.
· Developing and implementing best practice and strategies on equity, diversity and inclusion.
Skills and Abilities – Essential
· Excellent spoken and written communication skills.
· Excellent influencing, relationship-building and negotiation skills.
· Strategic planning and the ability to translate strategy into tangible plans and achievable goals.
· Ability to lead and manage a team of managers operating across dispersed locations.
· Solution-focused approach, and able to make effective, timely and considered decisions.
· Ability to balance the need for reflection and responsiveness, and make decisions independently.
· Proactive, collaborative and compassionate.
· Fluent budget management, and use of financial processes and systems
· Fluent in Microsoft Office and standard IT equipment
· Excellent time management skills, manage own workload effectively, prioritise and meet deadlines.
· Ability to respond positively to change, apply learnings and celebrate successes.
Skills and Abilities – Desirable
· Experience of managing services for women and/or in the criminal justice system.
· Implementation of organisational change or change programmes.
· Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.
· Experience of service user involvement and/or co-production practices.
· Evidence of continued professional development.
Other Requirements
· Able to travel locally, regionally and nationally as required.
· Able to work some evenings and weekends and stay overnight where necessary.
· Commitment to creating inclusive workplaces and anti-discriminatory practice.
· Ability to apply principles of equity, diversity and inclusion to all areas of work.
· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS
The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values. This includes promoting and demonstrating the principles of equity (including encouraging diversity and tackling discrimination) and sensitivity to the environment.
Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check.
Please ensure you have included a covering letter of no more than 2 sides of A4, expressing how you meet the role requirements and any relevant experience of the key accountabilities.
The client requests no contact from agencies or media sales.