Digital Marketing Specialist based at Epworth House, Derby

Available Hours:

Permanent - Full Time - 37 hours per week

Interview Date - Thursday 12th March 2020.

MHA is an award-winning charity with over 75 years' experience of delivering high-quality care, accommodation and support services for older people throughout the UK. Our mission is to inspire the best care and wellbeing to help older people live later life well.

We have an excellent opportunity for a dynamic and talented digital specialists to join our vibrant Digital Marketing Team at a truly exciting time for the organisation. As we develop our digital strategy and plan to build a new website, we are recruiting a Digital Marketing Specialist to help bring our ambitious vision to life.

As a Digital Marketing Specialist you will have experience of managing, optimising and evaluating the performance of complex websites and digital advertising campaigns to increasing brand recognition, potential leads and exceed business objectives.

You will also know what it takes to produce creative and effective online content and campaigns that significantly increase online presence, engages and inspire new and existing audiences.

The successful candidates will have strong written and verbal communication skills with a high level of attention to detail and a genuine enthusiasm for new and emerging digital technologies. They will also have the ability to measure and evaluate effectiveness to maximise return on investment.

MHA is a charity providing care, accommodation and support services for more than 18,000 older people throughout Britain. Our mission is to improve the quality of life of older people, inspired by Christian concern.

For more information about MHA, please visit .

Pension, 28 days holiday (inc. bank holidays), Life Assurance, Discount Scheme, free uniform and DBS provided

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

The Opportunity

In this role as the Monitoring and Evaluation (M&E) Specialist you will support the implementation of Plan International’s new Monitoring and Evaluation (M&E) Frameworks and approach for improved measurement, analysis, reporting and learning on our performance, effectiveness and impact of our programmes and influencing work. 

Your role will provide technical inputs to the finalisation and implementation of a new global monitoring and evaluation system to ensure that we are able, as an organisation, to capture, store, analyse and report on our progress and results in a consistent and coherent way.

Your contributions will aim to enhance M&E capacity in our offices so that teams across the organisation implement the above frameworks, system and approach successfully.

The Individual

You will need to demonstrate expert knowledge on M&E of development work, across a wide range of technical areas.  Strong understanding of rights-based development programming – a theoretical and practical understanding of gender attitudes and power dynamics, and how they shape MERL approaches and methodologies

Significant experience and a strong understanding of processes, approaches, tools and methodologies that facilitate M&E, and organizational learning, that is up to date with best practices in the sector. In-depth understanding of the realities of NGO programme management and limitations that impact programme monitoring, evaluation and learning.

With strong analytical and collaboration skills and problem-solving abilities, the ability to develop guidelines, tools and templates for M&E and implement them at scale and to a wider audience that may not be technical specialists.

Location: Global Hub, Woking, UK

Type of Role: Fixed Term Contract until June 2021

Reports to: Global Head of Monitoring and Evaluation

Salary: Competitive

Closing Date: 11 March 2020

• Full time (37.5 hours per week)
• Based in Orpington (London Borough of Bromley)
• £25,598 per year
• Permanent role

Bromley, Lewisham & Greenwich Mind is a highly regarded, innovative local Charity working alongside people with mental health problems and dementia to improve their quality of life. With an annual turnover of more than £4m, over 150 staff and 200 volunteers, we are one of the largest charities in the Mind network.

The IPS Service is funded by the Bromley Clinical Commissioning Group (CCG). The Bromley, Lewisham & Greenwich Mind IPS Service was implemented in 2017 and became a Centre of Excellence last year. We are looking for a skilled individual to join our successful team.

The service supports approximately 70 unemployed people with severe mental health problems into paid jobs each year. The post-holder will represent Bromley, Lewisham & Greenwich Mind, working within Oxleas NHS Foundation Trust.

Successful applicants for this post will receive training in the IPS approach. You will have a positive attitude about employment for all; demonstrate perseverance and adaptability, with excellent networking and interpersonal skills.

Staff benefits include

• a matched contribution pension scheme
• 25 days' holiday (rising with service)
• Quality supervision and training opportunities.

See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.

Successful applicants will be expected to undergo an Enhanced level Disclosure and Barring Service (DBS) check. 

Closing Date: 09:00, Monday 9th March 2020

Likely interview date: To be confirmed

We are seeking an experienced Nurse with palliative/oncology experience to co-ordinate and deliver high quality specialist care. Our CNS team deliver highly effective symptom management and interventional support to patients with a palliative diagnosis, in their own homes, community, private hospitals and at the Hospice. 

Hospice in the Weald is based in beautiful surroundings and offers a generous pension scheme or the ability to transfer an NHS pension, excellent training and career development opportunities, subsidised restaurant, free parking, generous holiday allowance including the opportunity to buy and sell additional holiday and long service recognition.

If you would like to work in a forward thinking and progressive workplace where you can ‘make your mark’ and build your career/expertise, then we would love to hear from you!

Recruiting a Full and Part Time Specialist Support Worker to join our Mental Health Service in Tower Hamlets!

298 Commercial Road is a mixed-gender service supporting recovery and increased independence for individuals with mental health needs who also have complex conditions and histories. It has 11 self-contained flats for customers who require a high-support setting. Additionally, 10 'step-down' self-contained flats in the immediate vicinity are intended for those who have a lower level of support need and are getting ready for much more independent settings. The service has also received outstanding in the most recent audit.

We are currently recruiting the following roles:

Full Time Specialist Support Worker - GBP 22,275 per annum, 40 hours per week, permanent position

Part Time Specialist Support Worker - GBP 13,365 per annum, 24 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

From April 2020, the full time salary will increase to GBP 23,225 per annum

This role requires working shift patterns on a rota basis.

Please clearly state in your supporting statement which role/roles you are interested in.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.

Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are looking for a User Experience Specialist (Fixed-Term) to develop and deliver a continuous optimisation plan for Battersea’s digital products through user experience (UX) best practice and insights. Responsible for understanding the goals and behavior of users and applying UX standards across all products.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year

• Generous pension contributions – up to 10% employer contribution

• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year

• Annual interest-free season ticket loans

• Discounted gym memberships and cycle to work schemes

• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.

Specialist Housing Navigator
(Female, 1 year contract)
Bristol

If you are a confident, proactive team worker with great interpersonal skills that will enable you to establish and maintain good working relationships with One25 women and you are passionate about supporting some of Bristol’s most vulnerable women to access and sustain safe accommodation to make positive changes in their lives, this could be you.

We are looking for a Specialist Housing Navigator to locate, identify and engage with hidden homeless women in Bristol who are involved in street sex working. Via referrals from the One25 casework team, the post holder will build relationships of trust with women and advocate on their behalf to support them to gain access to housing. They will work alongside housing providers to advise them on supporting women and moving them positively through the housing pathway.

One25 is a Bristol based, registered charity (No. 1062391) providing services for women trapped in street sex-work and those who are building positive new lives away from the streets.

It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required.

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented in our workforce.

Hours: 37.5 hours per week, to include occasional evening commitments for which time off in lieu will be given.

Salary: £28,450

Contract: Fixed term until 31st March 2021

For further details and an application form please select the apply button shown.

Interviews: Monday 9 March 2020

Expected Start Date: As soon as possible

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Housing Support Worker, Homelessness Support Worker, Social Worker, Advocate, Women’s Advocacy Worker, Female Advocate, Case Worker, Female Support Worker, or Outreach Worker.

Recruiting for a Part Time Specialist Support Worker to join our Mental Health Service in Lambeth!

£18,000 per annum, 32 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

The Look Ahead Integrated Fulfilment Team delivers resources to work within Community Mental Health Teams to provide information, social inclusion and vocational opportunities to support people's recovery. We also support people experiencing difficulties with medication concordance and non-clinical needs. Support is developed around re-enablement towards self-advocacy, self-management and empowerment, incorporating principles and practices of recovery, co-production and peer support.

Job Overview:

- Support people who are struggling with medication concordance between the hours of 9am to 9pm 7 days a week
- Support people who are stepping down to more independence. This could be from registered to lower support accommodation; people returning to their homes after prolonged hospital admission
- Support to identify barriers to medication concordance
- Support to identify and achieve goals which may be towards medication self-management
- provide administration and supervision support
- to increase the level of contact with people in their homes whose main requirement of support is connected to their medication
- to feedback to clinical team and other support providers progress with medication and other support needs and to quickly alert clinicians to any concerns
- to connect individuals, as appropriate, with other opportunities of social inclusion and support as part of the Living Well Network
- to develop links to community medication peer support
- to support the development of a more collaborative discussion with customers on how they are supported to receive medication
- Candidates must demonstrate an understanding of the challenges facing people with mental health needs

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making;
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:

Desirable:

- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

A leading disability charity is seeking an Acquisition & Conversion Specialist to develop and deliver engaging and inspiring campaigns that motivate supporters to give. You will work with data to optimise activity and deliver the best possible outcomes and work in a changing environment with a test-and-learn culture.

The Acquisition & Conversion Specialist is a vital role for the charity, helping to create and deliver fundraising products and propositions. You will help convert thousands of new supporters into the programme.

In the role you'll work with great people from across the charity to deliver a programme of work and co-create new content to help generate sustainable income for the future.

The charity places emphasis on developing your talent and will help turn your fundraising ideas into reality and encourage you to try new things. If this sounds like something you'd like to be involved in, please get in touch.

Recruiting a Specialist Support Worker to join our Young People's service in Tower Hamlets!

£22,500 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Campbell Road Young Peoples service in Tower Hamlets provides support and housing to 55 young people that are either leaving care or affected by youth homelessness. The issues that affect young people in the service are complex for example many are affected by;

- Domestic & Sexual Abuse
- Offending
- Leaving Care
- Gang Affiliation
- Mental & Emotional Health Needs
- Substance Use
- Teenage Parenting
- Risk Taking Behaviour

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. You will hold a caseload of 5-6 customers in crisis with a view to stabilising their situations. Support Workers will then help customers to maximise their skills and choices and work towards independent living. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

We are looking for a candidate that is resilient and able to confidently mange a complex caseload. In addition they would provide support and training to the team and management support to the Contract Manager and Team leader to ensure a smooth running of the service.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

- Experience working with Young People

Recruiting for a Specialist Support Worker to join our Learning Disabilities service in Newham!

GBP 23,212 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Flying Angel Learning Disabilities is a service for sixteen customers with learning disabilities in Newham. They are accommodated in the Flying Angel, a refurbished building with 65 newly developed, self-contained flats that are a mixture of supported housing and intermediate rental units. The supported housing units cover low mental health needs and low learning disability needs. Specialist Support Workers will provide support to customers with complex mental health needs. This may include those with needs relating to a history of alcohol and drug use, complex trauma issues, a history of none-engagement, a connection with criminal justice services and/or a personality disorder in addition to their mental health related needs.
SSW will provide support, individually tailored to enable customers to develop the skills they require to meet their assessed needs and goals. Post holders will carry a caseload of customers, working as part of a multi-disciplinary approach to determine effective, recovery orientated support and risk management plans. SSW will work flexibly to provide support at a time and place that promotes high levels of customer engagement. This will include providing support with the physical, domestic, emotional and social needs of the customers of the service. They will work with customers to manage their tenancies and live independent lives in the community.
SSW will work flexibly to respond to emerging needs and effectively address the needs of their customer case load.
SSW within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. SSW provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Recruiting for a Specialist Support Worker to join our Young Peoples services in Ealing!

GBP 22,000 per annum, 40 hours per week, split accross two SIL services plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Horn Lane is a new specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a mix of medium and high level of support to young people with a variety of complex needs. The service supports fourteen young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.
Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a mix of medium and high level of support to young people with a variety of complex needs. The service supports 6 young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.
Both these services are based in Acton, West London, the Specialist Support Worker will work between the two services.Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Mental Health Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Facilitating group workshops in all aspects of mental health dynamics and well-being
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Recruiting for 5 x Specialist Behavioural Support Workers to join our Learning Disabilities service in Welwyn Garden City!

GBP 19,760 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Birchall Wood is a Transforming Care Supported Living Service in Welwyn Garden City and will be the new home for a single female customer with severe learning disabilities and Autism, we are looking to build a staff team of Specialist Behavioural Support Workers (Positive Behavioural Support approach) with an excellent value base to support the customer to build their new life and develop their skills towards independence with personalised daily support. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

Key Responsibilities:

- Supporting the customer to undertake a full timetable of preferred activities including art, visiting galleries, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
- Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
- Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
- Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
- Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
- Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
- Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
- Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
- Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
- Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
- Supporting the customer with personal care;
- Reporting any observations relating to customer welfare;
- Maintaining records as required at the project;
- Participating in team meetings/reviews, support planning, risk management and the general development of the service;
- Undertaking any other duties as requested by management

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
- Driving licence and a willingness to drive as part of support duties

Desirable:

- Experience of facilitating creative activities for vulnerable adults

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.