Specialist jobs
We have an exciting opportunity for a Team Leader - Dedicated services to join the New Era team in Staffordshire, working 37.5 hours a week. This role involved travel between Stoke-on Trent and Staffordshire
Do you want to make a difference every day?
Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
Please see attached Job Description and Person Specification for further details.
This role is based across both our Stoke and Stafford offices - Travel Pan Staffordshire and between the two offices will be required for the role. Hybrid working can be applied for following completion of your 6 months' Probation period.
As a Dedicated Services Manager you will be:
- Managing dedicated caseworkers including Independent Domestic Violence Advocates (IDVA), Domestic Abuse Practitioners (DAP's) and Children and Young Persons case workers who are part of the New Era Safe Accommodation Team. The Safe Accommodation team offer a dedicated and priority service to anyone affected by domestic abuse and under the safe accommodation remit.
- Supporting your team with allocation of cases, risk assessments and completing regular case reviews.
- Leading on partnership development with referral sources including regular contact with local refuges and other safe accommodation partners
- Assisting with performance management and insights into the service
You will need:
- Good understanding of domestic abuse
- Good organisational skills
- Managerial experience
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Work pattern: 30 hours over 7 days including some weekend work
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
What we are looking for:
To succeed in this role, you must hold a Level 2 Food Hygiene Certificate (or willingness to work towards). Experience in a similar environment with an excellent track record of hospitality management and customer service.is required, along with ability to prioritise tasks during peak periods and coping under pressure in a fast-paced environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
What we offer:
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands (remove for casuals)
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Dove House Hospice supports patients with life-limiting illnesses in Hull and the East Riding of Yorkshire. They provide exceptional, specialist palliative care to patients, carers, and their families.
Last year, they cared for 1,200 patients. Their mission is simple but powerful: to help families make the most of the time they have together, even in the most difficult of circumstances.
“It was a moment of grief, yes, but also one of relief. Mum was surrounded by the love and warmth of her family. And as we said our final goodbyes, we knew she was at peace. We are incredibly grateful for the care, the memories, and the love we had shared in those final days while Mum was at Dove House.” - Family member of a patient
We are thrilled to be partnering with the fabulous Dove House Hospice, to grow their fundraising team and increase their impact.
Would you like to be part of a team that raises vital funds to support patients and their families, and ensures that their services are always available for those who need them? If so, we would love to hear from you.
The Role
This a pivotal, brand-new, role that will support the thriving fundraising team. Reporting directly to the Senior Fundraiser, the main purpose of the Community Fundraising and Engagement Assistant is to raise awareness across the region, and increase income to fund vital hospice care.
Main responsibilities include:
- Building rewarding and individually tailored life-long relationships with supporters, to ensure they feel passionate, engaged and invested in the future provision of hospice care.
- Supporting the fundraisers to develop and promote fundraising appeals including the lottery
- Engaging, educating, inspiring and introducing new supporters and volunteers
- Maximising income, using a donor-centric, tailored approach
The Person
We are looking for someone with exceptional planning and organisational skills and with experience in successfully building and managing relationships. You will need to have excellent time management and prioritisation skills and be confident presenting and networking.
You should be able to effectively communicate with a diverse range of people, and deliver engaging talks and presentations. In this role you will be a proud ambassador for the hospice, and have the exciting opportunity to represent them within the local community!
Perhaps most importantly, you should align with the hospice values – being passionate, positive and professional.
Please note that this role will require a full UK driving license, access to your own vehicle, and involve travel to the hospice and surrounding area. You will also be required to work flexible hours, including occasional evening and weekends.
If you would like more information, or to apply for this role we would love to hear from you please contact us.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie, Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
NAPAC is seeking Call and Email Handlers for our support services in Stockport
NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.
NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them.
As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.
Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.
NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.
So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you. As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.
NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.
We are looking for someone who is empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.
Key Responsibilities:
· Follow confidentiality and safeguarding policies
· Provide appropriate signposting to external services in accordance to callers identified needs.
· Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
· You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
· The ability to think on your feet to support callers who may call during panic attacks or flashbacks
· Excellent communication skills, spoken and written.
· Providing email support to individuals.
· Being flexible in your approach to your work in line with changing and growing needs of the support service.
· To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.
Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.
Hours: 17.5 per week (0.5 FTE) to be worked flexibly across the week in person. Remote and hybrid working is not available for this role.
Contract: One year, with possibility of extension subject to funding.
Closing date for applications: 10am Monday 1 September 2025.
Application is by completion of the NAPAC application form. CVs cannot be accepted.
Interviews: Shortlisted applicants will be contacted directly. We anticipate interviews in early September in person at our Stockport office.
The job description and application form are also available from our website
The client requests no contact from agencies or media sales.
You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025.
Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.
Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising.
This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.
Key duties
Major Donor Fundraising
• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+
• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.
• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships
• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.
• Be responsible for our Breakthrough-ME Group with high quality proposition development. Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.
• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.
• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.
• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.
• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.
• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.
• Create adequate systems and processes to support the major donor programme.
• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.
• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.
• Provide regular feedback and internal reporting to line management.
• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.
• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.
• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity
• Occasional travel to London, Bristol & events
Other duties
• To positively promote the work and activities of Action for M.E. at all times.
• To contribute to the team’s overall, ongoing and annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.
• Act as an advocate for the Charity and its work.
• To work in accordance with Action for ME’s values of collaboration, equity and empathy.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as the Head of Strategic Partnerships
Location:
Remote working with some travel relating to donor stewardship and for team meetings
Salary:
£68,000 per annum plus benefits
Hour:
Full time, 37.5 hours per week
Contract:
Permanent
Are you a strategic, creative fundraiser who wants to make a real impact?
Do you thrive in entrepreneurial environments where your ideas can shape the future?
Do you believe everyone deserves the opportunity to live their best life, regardless of disability or difference?
At SeeAbility, we’re looking for someone like you to lead our high-value fundraising efforts and help us build a more inclusive society.
Your Role
As Head of Strategic Partnerships, you will play a pivotal role in driving income growth and building long-term relationships with corporates, major donors, trusts, and foundations. You will lead with vision and deliver with purpose—developing compelling proposals, cultivating partnerships, and inspiring support for our mission.
You’ll work closely with the Executive Director of Development and a small, passionate team, combining strategic oversight with hands-on delivery. This is your chance to help shape projects from the ground up and see the direct impact of your work.
Your Responsibilities
Lead and Inspire
- Strategic Leadership: Develop and implement a strategy to grow income from corporates, trusts, foundations, statutory bodies, and major donors.
- Corporate Partnerships: Focus on acquiring new corporate partners to build a strong pipeline and increase income.
- Support Other Fundraising Leads: Assist Trusts and Philanthropy leads in building relationships with funders using research and insight.
- Relationship Building: Cultivate and steward partnerships to exceed expectations.
- Collaboration: Work with senior leaders, trustees, and stakeholders to identify and develop strategic fundraising opportunities.
- Networking: Engage with the CEO and trustees to leverage their networks for partnership growth.
- Team Contribution: Actively participate in leadership and departmental management to support the overall fundraising strategy.
- Event Support: Help plan and deliver impactful stewardship and special events.
Manage and Nurture
- Team Management: Line manage key fundraising staff, ensuring they have the support and resources needed.
- Performance Tools: Develop KPIs and pipeline tools for effective budgeting and forecasting.
- Monitoring & Reporting: Track performance indicators, identify risks, and ensure timely corrective actions.
- Culture Building: Promote creativity, innovation, and high performance within the fundraising team.
- Cross-Team Support: Contribute to broader fundraising and marketing activities as needed.
Other Responsibilities
- Database Management: Ensure all fundraising communications and actions are properly recorded.
- Governance & Compliance: Maintain strong governance and adhere to fundraising regulations and policies.
- Trend Monitoring: Stay informed on fundraising trends and opportunities.
- Deputising: Step in for the Director of Development when required.
- Health & Safety: Support a safe working environment by following health and safety policies.
- Cross-Department Collaboration: Work effectively with other departments and locations.
- Confidentiality: Handle sensitive information appropriately and maintain confidentiality.
**Please check the Job description for extensive details
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
**Please kindly upload a cover letter along with your CV for us to consider your application
Why we work for us?
Your development and appreciation
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Buy or sell annual leave scheme
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Eligible for Blue Light Card discounts
- Discounts and cashback at hundreds of shops, restaurants and activities
- Access to Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Paid DBS and renewals
- Season ticket loans
- Advance Pay/Savings scheme using WageStream app
Your wellbeing counts
- Cycle to Work scheme
- Life assurance of 2x annual salary
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to DBS Checks, Right to Work, Health Declarations, and References are part of the onboarding process to ensure safety and compliance accordance to Care Quality Commissions requirements .These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
- SeeAbility is committed to diversity, equity, and inclusion.
- Welcomes applications from all identities, including those with disabilities or neurodivergent conditions.
- Reasonable adjustments are available throughout the recruitment process.
- In some cases, roles may be exempt under Equality Act 2010 (Schedule 9, Part 1) due to genuine occupational requirements.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,

The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Business Development Manager to play a pivotal role in our Business Development Service in London
Sounds great, what will I be doing?
The Senior Business Development Manager will work closely with the Health Team to identify, develop, and propose new initiatives, contributing to Hestia's ambitious growth targets. They will lead on tenders that align with organisational priorities, finalising technical questions and method statements, and ensuring submissions are completed accurately and on time. The role involves bid writing and review support, conducting research into health and business development models, and exploring integrated funding opportunities. The post-holder will also work alongside Operations and HR teams to develop staffing structures, service delivery models, and financial plans, including modelling the impact of TUPE where relevant.
In addition, the Senior Business Development Manager will support the mobilisation of successful tenders, participate in presentations and clarification interviews, and evaluate outcomes to inform future submissions. They will contribute to Hestia's development strategy by identifying new growth opportunities, supporting service redevelopment, and fostering partnerships or consortia as effective delivery methods. The role requires engagement with commissioners, attendance at strategic forums, production of reports, and participation in internal working groups, while maintaining commercial confidentiality and pursuing personal training and development to enhance understanding of Hestia's services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a highly organised and effective communicator with strong written and presentation skills. The ideal candidate will have experience in research, analysis, and preparing reports and recommendations. Experience in tender bid writing is essential. You should have a good understanding of safeguarding and the ability to address issues appropriately, along with knowledge of Health and Adult Social Care funding initiatives. The role requires someone experienced in working collaboratively within teams, providing professional technical advice, and supporting projects from inception to completion.
Interview Steps
Interviews will take place on 24th September 2025 at our head office in Aldgate, London
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Permanent
Grade EL, Salary £40,375.40 per annum (London-based) or
Grade EN, Salary £36,798.94 per annum (Outside London)
Number of roles: Two positions: Membership Marketing Executive and CPD Marketing Executive
Location: Euston, London / Outside London
Closing date: Monday 15 September 2025, 09:00am
Interview dates: Wednesday 24 – Friday 26 September 2025 (in-person interviews if possible).
If you're a proactive and creative marketing specialist eager to make a real difference in primary care, we want to hear from you!
The Royal College of General Practitioners (RCGP) is excited to be recruiting for two new Marketing Executive positions; each focused on a specific portfolio:
Membership Marketing Executive
The Membership portfolio plays a pivotal role in driving our growth strategy by delivering impactful, member-centric campaigns, initiatives, and activities. Our focus is on strengthening engagement, retention, and acquisition by clearly communicating the Membership Value Proposition (MVP) at every stage of the member lifecycle. Guided by a ‘member-first’ approach, we place the voices and experiences of our members at the centre of our work – ensuring that the stories we tell and the assets we create foster meaningful connections and lasting impact.
CPD Marketing Executive
The Continuing Professional Development (CPD) portfolio is vast and varied – it encompasses conferences, courses and webinars; online learning, toolkits, podcasts; practice programmes, consultancy, and journals – all designed to support primary care professionals throughout their medical careers. Our aim is to drive awareness and greater usage with the College’s learning opportunities; alongside supporting transformational change to enhance content development, brand and engagement, and digital experience.
We're the UK’s largest professional body for general practitioners (GPs), representing over 55,000 members working hard for their patients. Every day, GPs manage over 1 million consultations — and we’re here to support them, as their professional home.
Tackling the GP workload and workforce crisis, reducing health inequalities, and responding to the climate emergency are at the forefront of the RCGP's work, underpinned by our recently launched corporate plan. As Marketing Executive, you'll join the College at a time when member acquisition and engagement has never been more crucial.
As part of a marketing team of four, you will start to make a real difference from day one. You'll plan, manage, deliver and evaluate end to end marketing campaigns that drive engagement and reinforce the value of College membership to our audiences.
We're looking for confident and creative communicators with a sharp eye for detail – both written and verbal – and the ability to craft compelling messages across channels, particularly email, web and social. You will be adept working with various marketing tools and juggling multiple projects. You will also enjoy collaborating with teams, influencing and managing stakeholders to ensure smooth execution of plans that make a real impact.
To succeed in these roles, you will be experienced at project managing campaigns from start to finish. You'll have excellent organisation skills, strong audience-led copywriting and content creation skills. You’ll be an enthusiastic innovator, keen to apply a test, learn and optimise approach, with a passion for member engagement and professional development.
You’ll join a thriving, supportive and growing team of marketing professionals with responsibility for driving member acquisition, retention, engagement and value. Our team includes experts in digital marketing, portfolio management, and campaign delivery.
The RCGP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working. We value innovation, collaboration, and the wellbeing of our staff, and offer a comprehensive benefits package, including:
- 27 days’ annual leave (plus bank holidays)
- Flexible working and hybrid options (2 days a week in office if based in London)
- Generous pension scheme (8% employer contribution)
- Season ticket loans, cycle scheme
- On-site gym at 30 Euston Square
- Professional membership subscription, and more.
If you are looking for a varied and fast-paced role, would enjoy working in a team environment and want to make a vital contribution at a critical time for the GP profession, these roles are for you.
To apply, please read the full job description and person specification within the Candidate Pack, and click 'Quick Apply' via the RCGP Vacancies page to complete the application form. Please indicate if you'd like to be considered for both roles or a specific portfolio.
For an informal discussion about the role(s) and if you require any adjustments during the application stage, please contact the RCGP Recruitment team.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
You will be based in our office in Teddington and provide outreach and home visits to people living all over Richmond borough working within our team of experienced benefits advisors and volunteers.
The Benefits Service provides disabled people and carers with one-to-one confidential advice on disability benefits including support with form filling, application forms and appeals, outreach work and home visits.
As a Welfare Benefits Adviser, you will:
- Provide clear, accurate, and confidential advice on disability-related welfare benefits, including PIP, Universal Credit, ESA, and DLA
- Support clients with benefit applications, appeals, and refer on for tribunal representation
- Offer advice in person, over the phone, online, and via written correspondence
- Work collaboratively with other professionals to provide holistic support
- Help ensure that no disabled person misses out on the financial support they are entitled to
Our clients are often in very difficult and challenging circumstances. This role requires someone who is resilient, empathetic, organised and has attention to detail. You will enjoy empowering people and making people aware of their rights and entitlements. You will have a background in advice giving, with knowledge of welfare and benefits, particularly those for disabled people and carers. The work can be stressful at times with a lot of pressure and deadlines, however, this is a rewarding role where your knowledge and empathy can truly change lives.
About you
We welcome experienced benefits advisors to apply for this role. Further or refresher training can be provided. You will receive on the job training and one to one support from our team and we can provide comprehensive training courses for you to develop your skills.
We are seeking someone who:
- Has experience providing welfare benefits advice, particularly around disability-related entitlements
- Understands the barriers faced by disabled people in accessing services and support
- Communicates complex information clearly and respectfully
- Is organised, self-motivated, and comfortable managing a busy caseload
- Is committed to upholding equality, dignity, and inclusion in all aspects of their work
You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will not consider applicants that do include a cover letter. Please ensure you tailor your cover letter to the Job Description and your experience.
We actively welcome applications from Disabled people and those with lived experience of disability. We are committed to building a diverse team and strongly encourage applications from underrepresented groups. Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition you would like considered.
Richmond AID will empower disabled people to achieve greater independence and choice by providing a range of services and support.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Senior Support Coach
Location: Catford (Around 16 minute walk from the station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)
Salary: £28,600
Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21.30, 08:00 - 16:00, 13:30 - 21:30, including bank holiday working.
About the Role
We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents.
You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.
Key Responsibilities further Include:
- Delivering effective 1:1 and group-based support for residents/participants in line with support plans
- Providing specialist advice and guidance to the team and residents
- Acting as the first point of contact in the absence of management
- Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
- Supporting residents to access relevant networks, training, life skills, and community resources
- Promoting resident participation in the design and running of service activities
- Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
- Deputising for management when required.
About You
We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.
As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you're someone who builds trust, encourages growth, and helps people feel heard and empowered.
We’re looking for someone who is:
- A natural leader, confident in guiding colleagues and supporting service delivery
- Proactive and solution-focused, able to identify and respond to challenges
- A confident communicator who can build strong, purposeful relationships
- Organised and detail-oriented, with strong administrative and record-keeping skills
- Knowledgeable of safeguarding practices, risk management, and resident engagement
- Values-driven, and committed to equality, diversity, and inclusion
- Comfortable working in fast-paced, evolving environments with a flexible approach
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Policy and External Affairs Manager
Location: Any CHAS site - hybrid with base in Edinburgh, Stepps (Glasgow), Robin House in Balloch or Rachel House in Kinross
Salary Band: £45,900 - £51,000 per annum, pro rata
Contract Type: Permanent, Full Time, 35 hours per week
Closing Date: 05/09/2025 23:59
Are you a strategic communicator with a passion for policy and public affairs? Do you want to make a real difference in the lives of children and families across Scotland?
Children’s Hospices Across Scotland (CHAS) is seeking a dynamic and experienced Policy and External Affairs Manager to lead our national profile, strengthen our reputation, and drive forward our mission as leaders in children’s palliative care.
Purpose: You will play a pivotal role in strengthening CHAS’ national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. You will be responsible for managing all external affairs, with a focus on strategic communications aligned with CHAS’ mission and objectives. You will also oversee crisis communications, ensuring the organisation responds effectively and maintains public trust in challenging situations.
About You
To be successful in this role, you will have skill and experience in all of the following areas:
- Policy development and influencing at devolved and national government level.
- Public affairs and stakeholder management
- Managing strategic partnerships
- Corporate communications
- Line management
- Crisis Communications management
You’ll also hold a driving licence and have access to transport.
It would be great in addition to the skills and experience above if you demonstrated your experience in the following areas:
- Expert advice to senior colleagues
- Horizon scanning
- Media relations
- Project management
About CHAS
At CHAS, we support families during the toughest of times offering unwavering care to children and families in the face of death. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying. We know decisions from government, local councils and NHS boards have significant impact on the families we support and our policy and external affairs delivery is focused on ensuring CHAS offers its voice and influence where it is needed most.
The Policy and External Affairs Manager is a key role in the Marketing and Communications team and reports into the Head of Marketing and Communications. This team manages marketing, fundraising communications, external affairs, policy development, public affairs and internal communications. CHAS Marketing and communications team sits within the Income Generation and Engagement directorate led by the director of Income Generation and Engagement.
This pivotal role will support CHAS to strengthen our national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. Working across the charity this role is responsible for managing policy, public affairs, external affairs and managing communications with internal and external stakeholders including support for crisis management.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you
- Development Opportunities: exposure to professional development.
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further Information and How to Apply
If this sounds like you, we would love you to apply! Click apply and you will be taken to our website where you can answer a couple of questions and upload your CV or complete our full application form.
To arrange an informal chat about the position, please contact Emma Whitfield, Head of Marketing and Communications at Emma Whitfield.
Further information about the role and benefits of working for CHAS can be found in the attached documents.
Provision Interview date 16 September
This role will require travel across our sites in Scotland, not all of which are accessible by public transport therefore a full driving licence and access to a car, or an equivalent means of travel, would be required.
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG)
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
Introduction
Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. Through skills and development programmes, we support and invest in social leaders, enabling them to build the capabilities, confidence and resilience to transform their organisations, communities and the world around them.
Since 2010, we have supported over 5,000 individuals from nearly 3,800 social purpose organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to revive our strategic direction, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
Clore Social Leadership is partnering with Prospectus, a specialist recruitment consultancy, to recruit for this vacancy. As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
The Role
We are seeking an experienced and proactive Head of Finance & Operations to take ownership of all internal operations that ensure the organisation’s effectiveness, accountability, compliance, and resilience. This is a people- and process-focused role for someone who thrives on structure and order while keeping equity, diversity, inclusion and accessibility at the heart of how things are done.
You will be a champion of systems, a confident financial lead, and a culture-first manager who ensures our internal structures serve our people, values and mission. You will not need to implement everything yourself, but will ensure our operational environment is fit for purpose, collaborative, inclusive and ready for scale.
Key Responsibilities
Financial Management
- Lead the financial function with strategic oversight, supported by an external accountant.
- Manage the annual audit process, acting as the lead contact for external auditors and ensuring timely preparation, accuracy, and compliance.
- Provide high-quality financial modelling, forecasts, and budget support to the wider team.
- Produce timely reports and strategic recommendations to the CEO and Board.
- Support SLT with business modelling and income planning.
- Ensure financial processes are understood and used across the team.
- Oversee payroll, bookkeeping and liaison with accountants and auditors.
People and Culture
- Lead internal culture work, embedding equity, inclusion and belonging at every level.
- Ensure team meetings, benefits, training and internal communications are coordinated and supportive.
- Work with HR legal advisors to ensure best practice policies and processes.
- Oversee recruitment, onboarding and staff support in line with our values and commitments.
Governance and Compliance
- Act as the main contact for the Board and subcommittees, particularly Audit & Risk.
- Ensure compliance with Charity Commission, Companies House, GDPR and relevant legislation.
- Maintain governance documents and ensure timely updates and implementation.
- Embed an organisational approach to risk that is equitable, accessible and transparent.
- Act as the organisation’s Data Controller, ensuring appropriate policies and practices are in place to prioritise data safety and security. Work with external legal and data protection advisors to stay compliant with legislation and best practice.
Operations and Systems
- Be the internal champion of systems and processes, ensuring they are streamlined, understood and appropriately used by the team.
- Work with external experts and advisors to implement or refine systems as required.
- Oversee IT, digital infrastructure and tools for hybrid/remote working.
- Ensure all internal processes are designed with EDI and accessibility in mind.
- Lead continuous improvements that balance rigour with inclusion.
External Relationships
- Manage key suppliers and advisors (accountants, HR, IT, legal, payroll) to ensure value, clarity and accountability.
- Ensure external services align with our internal culture and mission.
Person Specification
This is an ideal role for someone who loves enabling people to do their best work by ensuring robust, fair, and future-ready structures are in place.
Essential
- Significant experience in operational and financial management.
- A recognised accounting qualification (ACCA, ACA, CIMA or similar) or significant financial experience.
- Strong experience leading on budgets, forecasts and financial strategy.
- Experience supporting teams with business and financial modelling.
- Proven ability to improve processes and internal systems.
- Experience or interest relating to overseeing governance, risk and compliance.
- Strong project management and communication skills.
- A commitment to equity, diversity, inclusion and accessibility.
- Experience managing or overseeing cross-cutting functions (HR, IT, legal, finance).
- Ability to balance process with people – designing systems that support humans.
Desirable
- Experience in the charity, non-profit or social enterprise sector.
- Experience of hybrid or remote working.
- Knowledge of tools like Quickbooks, Salesforce, Asana.
- Experience working with trustees or boards.
- Experience supporting business development or commercial activities.
You’ll be a great fit if you are:
- Structured and proactive: you bring clarity and direction.
- EDI-driven: you care about making processes inclusive.
- Collaborative and communicative: you enjoy enabling others.
- Strategic and hands-on: you can see the big picture and execute the detail.
- Committed to collective success and social impact.
Hours and place of work
- This is a full-time role to be fulfilled over a 35-hour week, ideally within the working hours of Mon-Fri, 9:30am–5:30pm, with flexibility as required.
- This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.
- Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.
Terms, pay and benefits
- This is a permanent contract.
- Salary for this role will be ca. £55,000 p/a depending on experience.
- The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
- The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
- You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.
Application process
We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.
To apply please follow the application link through to the Prospectus website. You will be asked to send:
- Your CV (two pages max.), including relevant work experience.
- A two-page supporting statement, which addresses your suitability for and interest in the role.
If you have any questions prior to application or would like further information, please contact Steve Fraser at Prospectus (email available via the Prospectus website). Prospectus and Clore Social Leadership are committed to a policy of equality and diversity. We are committed to offering reasonable adjustments throughout the recruitment process and beyond. Please do not hesitate to discuss this with us.
Key dates (flexibility can be offered)
- Applications close: Sunday 31 August
- First round interviews (online): Tuesday 9 / Wednesday 10 September
- Final interviews (in person): Monday 15 / Tuesday 16 September
Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.
Registered charity number: 1136727
The client requests no contact from agencies or media sales.
Head of Talent
Location: Birmingham, B15 1LZ
Salary: £90,306 per annum
Hours: 35 per week
Term: Permanent
Our tenants come first, second and third. Our new Corporate Plan “Tenants at Heart” sets out our vision: to provide quality, affordable homes across the Midlands and deliver the very best professional landlord services. To make that vision a reality, we need exceptional people – today and for the future. That's where you come in.
As our new Head of Talent, you'll play a pivotal role in making sure we have the leadership, skills and capability to deliver on our promises to tenants. You'll lead a talented team covering talent development, training and early careers – shaping and delivering a forward-thinking talent and organisational development strategy.
Reporting to our Director of People, your role will include but won't be limited to:
- Building robust succession pipelines for critical roles, ensuring we have the leaders and specialists to meet the challenges of our sector.
- Developing and leading delivery of our early careers programmes, including our new graduate and paid internship schemes; supporting the establishment region's first Housing Skills Academy, inspiring the brightest talent to see housing as a career of choice.
- Working with senior leaders and HR colleagues to embed a performance culture, where every colleague understands how their role contributes to our tenants' experience.
- Deliver targeted learning and development to build the skills needed to achieve our Corporate Plan's four pillars: modern homes, quality services, financial resilience, and one team working together for our tenants.
About you: You'll be a strategic people leader with a track record of developing talent pipelines that support business growth and transformation. You'll bring:
- Chartered CIPD status (or equivalent), with evidence of continuing professional development.
- Experience of translating organisational priorities into successful talent development strategies.
- Experience of leading teams and delivering large-scale development programmes.
- Extensive experience of designing and delivering an early careers programme, aligned to the future skills of the business.
- A collaborative style, able to build strong relationships across the organisation and with external partners.
Who are Midland Heart? We're one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Applications close at midnight on 1st September 2025.
Initial interviews (via video call) are scheduled to take place 11th and 12th September, with final assessments scheduled for 19th September 2025.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal where the is a Candidate Information Pack. To apply submit a CV and a cover letter on our portal highlighting why you're the right person for the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Recruitment agencies
Midland Heart only pays agency fees where we have a signed agreement in place and that agency has been formally engaged to work on a specific role by a member of our Resourcing team. We do not pay agency fees when speculative and unsolicited CVs are submitted to any of our employees or via our careers website. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Midland Heart will be deemed evidence of full and unlimited acceptance of this approach.
We’re looking for a talented Events Marketing Manager to drive participant recruitment for our fundraising events portfolio. If you have a background in marketing or fundraising and thrive in a fast-paced, collaborative environment, this is a fantastic opportunity to contribute to an organisation that makes a real difference. In this role, you’ll be responsible for crafting and launching engaging campaigns that attract new participants, working with teams across the Royal British Legion to deliver impactful results. With your expertise in multi-channel marketing, you’ll help us meet our recruitment targets and build long-lasting relationships with supporters.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll bring an array of experience in fundraising events, having successfully managed campaigns across a variety of channels including direct mail, email, digital advertising, and social media. Your ability to oversee and manage key suppliers and partners will ensure that every campaign is executed to the highest standards. You’ll also be responsible for budgeting, where your experience in managing expenditure will be crucial in ensuring that campaigns are cost-effective and deliver great return on investment. You’ll work with the team to create forecast models, monitor progress, and adjust strategies as needed to ensure continuous improvement and success.
Your strong communication and relationship-building skills will be essential as you work closely with both internal teams and external agencies. You'll collaborate with colleagues across various departments to develop targeted marketing strategies and ensure the creative and messaging align with the overall objectives of the fundraising campaigns. By using insights from your analysis, you’ll help shape future strategies and inform decisions to further grow the success of our fundraising events. This role requires a strategic mindset, paired with a hands-on approach to campaign management.
This is an exciting chance for someone with a qualification in marketing or fundraising (such as CIM, IDM, or CIoF) and significant experience in planning and delivering successful multi-channel campaigns. Your expertise in managing budgets, analysing results, and adapting strategies to meet objectives will be key to your success in this role. If you’re results-focused, highly organised, and passionate about making an impact, we’d love to hear from you. Join us in this rewarding role and help us raise crucial funds for the Royal British Legion through engaging and innovative fundraising events.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices. Applicants must be willing and able to work from both locations as required.
Salary: Grade 2 - £28,216.60 per annum, pro rata for part time
Contract: Fixed term from 3rd November 2025 – 2nd January 2026
Hours – 22.5 per week - working Monday, Wednesday and Friday.
Closing date: Thursday 4th September 2025 at 11:30pm
About The Role
You will play a key role in ensuring the service complies with contract requirements and meets KPIs. Your focus will be to providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services and undertaking administrative projects to improve systems and practice for the benefit of staff and clients. You will also input data on our CRM system and have extensive telephone contact with clients, so good verbal communication skills and a commitment to excellent customer service are essential.
About You
You will have considerable experience in a client/customer service role and experience in handling incoming calls and making outbound calls to clients and partner organisations. You also have fast accurate keyboard skills and experience of using a range of IT tools including case management systems and databases and Microsoft Office applications, along with experience of administrative systems and office management.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
About The Team
Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.
Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.
Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.