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About the role
We are seeking a creative and highly organised Supporter Engagement Coordinator to join our Supporter Engagement team at the British Museum. This is an exciting opportunity to shape our communicate with and event programme for our Members, Patrons, Major Donors, and wider supporter community.
You will play a key role in delivering engaging, high-quality communications across print, digital, and in-person channels- helping to deepen relationships, grow our membership, and support vital fundraising activity.
Alongside supporting all communications for the Museums most dedicated supporters, you will manage the Young Friends' magazine, Remus, which involves writing articles and developing activities connected to the Museum collection.
This is an exciting and varied role for someone who enjoys working with an ambitious and welcoming team and who takes pride in telling compelling stories and creating content.
About you
- Excellent writing, editing, and proofreading skills with strong attention to detail.
- Experience in marketing, communications, or fundraising, ideally within a cultural or charitable organisation.
- Strong organisational skills with the ability to manage multiple projects and deadlines.
- Understanding of audience engagement, membership, or donor communications.
- A collaborative approach and confidence working with a range of stakeholders.
- Ideally, you will have experience of email marketing, events, CRM such as Raiser's Edge and design software.
Key areas of responsibility
Engagement & Communications:
- Produce a range of engaging content for Member and supporter communications, including emails, newsletters, printed communications and campaigns.
- Support the production of publications, including magazines and youth-focused materials.
Digital & Content:
- Maintain and update web content to ensure accuracy and appeal.
- Oversee the use of multimedia content, ensuring appropriate permissions and rights clearance.
- Support content capture at events, including photography, video, and audio.
Campaigns & Delivery:
- Coordinate the delivery of multi-channel campaigns, working closely with internal teams and external suppliers.
- Manage mailings and production schedules, ensuring deadlines and budgets are met.
- Contribute to campaign performance by supporting segmentation, targeting, and data
The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.
Benefits
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Peer support and allyship with five diversity networks for community.
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
- Interest-free loans including season ticket, rental deposit and bicycle loans.
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details
At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.
If you have any additional needs that we should be aware of to support you with your application, please provide details
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Lead a team, inspire young people and help shape brighter futures across Merseyside.
Looking for the next step in your youth work / mentoring career?
Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.
You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.
Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.
At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.
We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.
If that sounds like you, we'd love to hear from you.
__________________________
The Role at a Glance
Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)
Merseyside & Stockport
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm
What you’ll be doing
As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.
You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.
This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.
You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.
Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.
You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.
This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.
You're probably a great fit if...
You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.
You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.
You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.
You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.
Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.
What you'll need
- Experience delivering programmes or interventions for young people facing significant challenges
- A qualification in Sports Coaching, Youth Work, Teaching or a related field
- A full UK driving licence and access to a vehicle
- The ability to travel regularly across Merseyside and Stockport
- Flexibility to work up to two evenings per week (until 7pm)
Bonus points if you have...
- Experience leading, supporting or developing staff within youth work, sport, education or community settings
This is your chance to help shape the future of our work across Merseyside.
More About Us
At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures. Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.
Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.
Come join our squad
Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Lead a team, inspire young people and help shape brighter futures across Merseyside.
Looking for the next step in your youth work / mentoring career?
Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.
You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.
Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.
At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.
We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.
If that sounds like you, we'd love to hear from you.
__________________________
The Role at a Glance
Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)
Luton and Stevenage
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm
What you’ll be doing
As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.
You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.
This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.
You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.
Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.
You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.
This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.
You're probably a great fit if...
You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.
You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.
You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.
You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.
Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.
What you'll need
- Experience delivering programmes or interventions for young people facing significant challenges
- A qualification in Sports Coaching, Youth Work, Teaching or a related field
- A full UK driving licence and access to a vehicle
- The ability to travel regularly across Luton & Stevenage
- Flexibility to work up to two evenings per week (until 7pm)
Bonus points if you have...
- Experience leading, supporting or developing staff within youth work, sport, education or community settings
This is your chance to help shape the future of our work across Luton & Stevenage.
More About Us
At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures. Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.
Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.
Come join our squad
Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.