St john ambulance jobs
Head of Governance, Risk & Company Secretary
At St John Ambulance Cymru we are looking for dedicated people who share our values of compassion, quality, inclusion and integrity to join our team and help us to deliver our vision of Wales as a community of lifesavers.
Supported by nearly 2,600 volunteers, we provide frontline services in the heart of Welsh communities and provide essential support to emergency services when they need us most. Our work includes providing workplace training in first aid and health and safety; providing event medical cover at thousands of events; supporting NHS Wales with falls response and mental health transfer services; running programmes for children and young people aged 5-18.
As part of a global network, we are an independent Priory of the Order of St John, working alongside 43 St John establishments worldwide.
It’s an exciting time to join us as we embark on a modernisation programme to deliver our ambitious strategy for 2025-2030 and beyond. If this sounds like something that you would love to be part of, we would love to hear from you!
The opportunity
Location: Cardiff (Hybrid working available)
Hours: 35 hours per week (full time)
Starting salary: £49,310 per annum
Travel: Occasional travel throughout Wales as required
Role Overview:
The Head of Governance, Risk & Company Secretary is a pivotal leadership role within St John Ambulance Cymru (SJAC), responsible for ensuring the charity’s governance, legal compliance, risk management, and quality assurance functions are robust, effective, and strategically aligned with our goals.
This dual-role combines governance oversight with the leadership of organisational quality systems, ensuring that SJAC remains a trusted, safe, and high-performing organisation. The postholder will serve as Company Secretary to the Board and also lead operational governance initiatives across the charity.
What you’ll need to be successful
To thrive as our Head of Governance, Risk & Company Secretary, you’ll need leadership experience, particularly in governance, compliance, or quality assurance—ideally within a charity or healthcare setting. You’ll bring a strong understanding of governance codes and/or systems, risk management frameworks, and UK charity law along with the ability to manage sensitive issues with professionalism and discretion. A Chartered Governance Institute (ICSA) qualification or equivalent is desirable, as is experience acting as a Company Secretary. You’ll be confident leading cross-functional teams, maintaining regulatory compliance, and driving a culture of accountability and continuous improvement across the organisation. Flexibility, integrity, and a commitment to our values are essential.
Key duties and responsibilities:
Governance and Secretariat
- Lead the governance function, ensuring excellent support and strategic guidance to the Board, Committees, CEO and SLT.
- Manage statutory duties including Companies House and Charity Commission filings.
- Oversee Trustee induction, development, and ongoing governance training.
- Ensure accurate and timely preparation of agendas, minutes, and decision records.
- Act as the primary liaison for legal, constitutional, and regulatory matters.
Quality, Risk and Assurance
- Develop and maintain quality assurance systems to monitor performance and learning.
- Line manage the Health, Safety & Environment Business Partner and National Facilities Manager.
- Oversee investigations into complaints, serious incidents, and whistleblowing concerns.
- Maintain and report on the Board Assurance Framework and Risk Register.
- Lead preparation and coordination for audits (including ISO, Home Office, and other regulators).
- Ensure that actions taken in pursuit of the Quality, Risk and Assurance agenda link to a budget and engage with the relevant budget holders as required.
Regulatory and Legal Compliance
- Serve as the organisation’s Data Protection Officer.
- Ensure organisational compliance with relevant legislation (charity, company, GDPR, health & safety, etc.).
- Review internal policies and procedures to maintain regulatory alignment.
- Advise departments and project leads on relevant compliance and risk issues.
Culture and Continuous Improvement
- Promote a culture of integrity, accountability, and continuous improvement.
- Ensure that quality, governance, and assurance practices reflect the charity’s commitment to equity, diversity and inclusion.
- Support alignment across St John Councils and internal departments with national standards and policies.
Embody and exemplify the charity’s values at all times and hold others to account for the same
Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder.
What you’ll get in return
In return, you’ll have access to a range of benefits including, but not limited to:
- 27 days holiday (excluding bank holidays)
- Access to a Blue Light Card, providing various discounts at more than 15,000 retailers.
- Employee Assistance Programme (EAP)
- Access to a Health Cash Back plan after 6 months.
- Enhanced maternity/paternity scheme
- Home/flexible working
- Various training and development opportunities.
How to apply
If this sounds like you, please click on apply, ensuring your submission reaches us by 12.00pm on Friday 20th June 2025. Interviews to be held on 25th & 26th June 2025.
If you would like an informal chat about the role before you apply, please contact us.
Good luck!
Role: Finance Business Partner (Volunteering)
Location: (Bristol, Birmingham, Sheffield, London)
Contract Type: Permanent
Closing date: 16.05.2025 (CV’s are being reviewed on an ongoing basis so if interested, please complete an application as soon as possible)
The successful candidate will need to be willing and able to attend occasional meetings in the evenings, via Teams. TOIL and flexible working arrangements facilitate this.
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The Finance Business Partner in Volunteering is responsible for providing the first line of support and assistance with the development of financial plans, analysis of the financial performance and forecasts of the Adult Volunteering area, in order to provide high quality business insight to both support and influence strategic decision making by St John’s management teams. They will be a key member of the Financial Planning and Insight team to ensure delivery of the annual three-year budgeting process, that is aligned to strategic operational plans. This will require regularly meeting with relevant stakeholders to critically review and challenge reported performance against agreed plans. This role will not only look after the Adult Volunteering part of the organisation but support some other overheads/areas within the organisation.
About You
You are a fully qualified professional accountant (ACA, ACCA or CIMA). Ideally you have gained experience in the charity sector and large complex organisations. You can demonstrate previous experience in a finance business partner role with a track record of supporting the end-to-end processes for in-year forecasts and annual budgets and three-year plans that are aligned to business strategy. You have significant experience in managing the day-to-day, monthly and annual production of management accounting processes. To be successful you can demonstrate excellent skills in influencing with confidence and gravitas to respectfully challenge. You are naturally curious with a genuine interest in change and technology. You take personal ownership and possess a flexible 'can do' mind set and you are able to build and maintain effective networks both internally and externally.
About the Role
- Deliver high quality business and financial analysis, with detailed outcomes and benefits, to identify and present coherent rationales for change, to support continued coordinated, consistent and effective delivery of services across St John
- Provide impactful and effective finance business partnering to St John Budget Holders, the Senior Management and Executive Teams
- Work with the relevant stakeholders, to timetable in the production of the charity’s monthly management accounts and the annual budgeting and in-year forecasting process that is the aligned to business plans
- Drive continuous improvement in St John’s financial management reporting, forecasting and analysis
- Drive continuous customer experience improvement by simplifying and improving St John’s financial processes, to provide your collective internal and external customers, an efficient and effective finance experience
- Utilise technology and tools to continuously improve the presentation and content of the charity’s financial management reports to best support and meet the needs of Budget Holders, the Senior Management and Executive Teams
- Provide clear and understandable narrative to stakeholders and the rest of the team, advocating good accounting principles and helping to educate, inform and develop others within the wider finance team
- Identify financial risks and ensure that adequate measures and controls are in place for them to controlled and managed, or escalated where necessary
- Identify and implement cost and efficiency savings, where applicable and appropriate, without compromising the quality of the service and accuracy of the reporting.
- Work with operational business partners to provide the financial analysis and appraisal for business cases, including cost/benefit of capex investment projects, and support the preparation and submission of business cases to Executive Teams for approval
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.