Staffing projects manager jobs

Salary: £37,088 per annum (increasing to £41,208 after 18 months service) + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance

Hour: 35 Hours per week - Monday to Friday

Contract: Permanent

Location: Homebased – Yorkshire based. Applicants should be able to travel across Yorkshire and the North-East for home visits to support carers and children. Travel also requires the post holder to attend staff meetings and team away days.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

As a Fostering Senior Supervising Social Worker with TACT Yorkshire & North East, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.

This is an exciting opportunity to join the TACT Yorkshire & North East team.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now. 

Overall Duties of the Senior Supervising Social Worker will include:

• An appropriate social work qualification
• Up-to-date registration with Social Work England
• A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
• Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
• A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
• Experience in group work and/or delivery of training.
• Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
• Experience of working with/supporting looked after children and their foster carers.
• Ability to prioritise, plan and self-organise efficiently.
• Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
• An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Tuesday, 24th June 2025

• Interview Date: Thursday, 3rd July 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Ref: SCP-252

Are you an influential, proactive and collaborative individual with a proven track record of working successfully with challenging people who have multiple and complex needs?  Do you have a commitment to the concept and effectiveness of peer approaches?

If so, St Giles is looking for a Senior Caseworker to join us and provide support and activities for adults with complex needs and severe and multiple disadvantages in order to enable participants to develop improved employability skills and progress into sustainable employment.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Senior Caseworker, you will work with participants to agree and regularly review an action plan and help them to carry out actions on their plan via delivering one-to-one and group motivational advice and guidance.  We will count on you to provide effective leadership, support and guidance to a team of Peer Advisors in the delivery of flexible services to individuals with complex needs to improve their employability skills and help them move into sustainable employment.

You will also be expected to organise the promotion of the project, coordinating the recruitment and engagement of participants and ensuring each participant has a comprehensive initial assessment of their employment and wider needs, plus develop excellent relationships with colleagues and local stakeholders and identify wider local services that can provide support to participants.

What we are looking for

• The ability to assess the needs of vulnerable clients and provide client-led support to address these needs in a variety of ways
• Thorough understanding of the principles of needs and risk assessment, and care co-ordination/planning, and the ability to coach others in these skills
• Proven record of supervising and supporting a team of volunteers to deliver positive outcomes for vulnerable people
• The ability to use monitoring systems to record all aspects of project activity
• Experience of maintaining accurate financial records and evidencing all spend
• Excellent communication skills, both written and verbal

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, you will be redirected to our website. If you have any queries, or require further support, please visit our website. 

Closing date: 29th June 2025 at 11pm         

The Prison Phoenix Trust

The PPT are the leading experts in yoga and meditation in prisons in the UK and Ireland. Since 1988 we have supported the personal development and rehabilitation people living in prison through meditation and yoga. We do this through 121 mentoring, group yoga classes, peer support newsletters and resources such as books and DVDs that help people practise yoga and meditation in their cells. We deliver the British Wheel of Yoga’s accredited training Teaching Yoga in Prison.

A small staff and volunteer team based in Oxford works with a network of self-employed yoga and meditation teachers across the UK and Ireland.

This new role is part of an expansion of the staff team to build the capacity of the charity to meet the growing demands for its services and the income to support this.

The role

At an exciting time for the expansion of the charity’s fundraising activities, the Development Coordinator will play a pivotal role in driving and expanding the charity’s income from individual donors while leading the development and execution of community fundraising initiatives and events. This role is pivotal in building and nurturing long-term relationships with individual donors, cultivating new donor prospects, and developing innovative community engagement strategies, working with The PPT’s Development Lead.

The ideal candidate will be an energetic and passionate professional with expertise in donor relations, event management, and community fundraising. They will be skilled at creating impactful experiences that inspire both individual and collective action, making a lasting difference in the lives of those we serve.

Responsibilities

1. Individual Fundraising
Innovate and implement a donor acquisition strategy appropriate for the values of The PPT.

• Implement an audience segmentation approach to building individual, regular and legacy giving, drawing on accurate analysis of data, using The PPT’s Access database.
• Project manage delivery of quarterly postal appeals including segmentation and targeting of messaging, mail-merge and printing, dispatch by volunteers or mailing house.
• Email marketing, including use of Mailchimp to segment audiences and target messages.
• Optimise The PPT’s use of JustGiving and other fundraising platforms, regularly reviewing performance.
• Optimise fundraising functionality of The PPT’s website and support colleagues in the development and procurement of a new website.

2. Community fundraising

• Manage and plan the growth of The PPT’s community fund raising activities, with a particular focus on yoga groups and faith groups.
• Review and develop cost-effective levels of support for fundraisers.

3. Donor care:

• Manage relationships with current and prospective donors and fundraisers by ensuring timely acknowledgment of gifts.
• Refine use of automated systems, such as Mailchimp and JustGiving to automate acknowledgement of gifts where appropriate, while ensuring optimum levels of personalisation, such as hand-written cards and notes.  Fulfil established donor journeys, ensuring donor led and annual stewardship is met.

4. Data management, analysis and reporting

• Maintain and update The PPT’s supporter database, ensuring all records are accurate and up to date.  Initially using Access and adapt with the move to a new database/CRM programme.
• Track, monitor and report quarterly on results of FR activities
• Support colleagues in the development and procurement of a new database and/or customer relationship management system.

5. Event Coordination

• Plan and project manage delivery of The PPT’s public facing, fundraising and donor stewardship events including planning, promotion, logistics, and follow-up.
• Integrate donor care into event planning, ensuring that donors feel personally valued and appreciated before, during, and after events.
• Work with Communications Coordinator in producing printed and display materials for events.
• Plan and project-manage delivery of The PPT’s presence at networking events for example in yoga, faith and criminal justice communities.

6. Communications and Marketing

• Contribute to development of social media audiences to meet charity’s profile-raising and fundraising objectives.
• Craft compelling messages and content for supporter communications that highlight The PPT’s mission and impact.

Skills and Qualifications:

Essential

• Proven fundraising experience, especially in individual giving (e.g., regular giving, legacies, donor stewardship, direct mail, online fundraising
• Knowledge of best practices and ethical standards in fundraising, with a strong focus on donor care
• Expertise in using Excel and Access to analyse and report on fundraising data
• Skilled in using Mailchimp and CRM systems (e.g. Donorfy, Beacon, Salesforce) to manage donor journeys and stewardship - Comfortable analysing donor trends and campaign performance

Desirable

• Membership of a professional fundraising body (e.g. IoF) or evidence of continuous professional developmen
• Knowledge of emerging trends and innovations in donor engagement and stewardship

Work Experience:

Essential

• Experience in donor acquisition and retention, with strong focus on engagement and stewardship
• Experience in planning and managing fundraising events, including logistics, communications, and follow-up
• Experience supporting community fundraising efforts and engaging volunteers
• Experience using online platforms (e.g., JustGiving) for fundraising campaigns
• Able to report effectively on fundraising performance metrics including donor retention
  

Desirable

• Experience working in a small charity environment where flexibility and relationship-based fundraising are critical
• Experience or interest in contemplative practices (e.g., meditation, yoga)
• Experience with or interest in the criminal justice system and/or prison reform

Communication Skills:

Essential

• Strong written and verbal communication skills
• Able to craft compelling donor messages, thank-you letters, and reports
• Comfortable presenting fundraising results and stories to stakeholders including donors, trustees, and management

Desirable

• Creative in writing appeals and recognising donors in a personalised and inspiring way

Teamwork and collaboration:

Essential

• Ability to work both independently and collaboratively within a small team
• Willing to support other areas of the charity’s work as needed
• Proactive and flexible team player

Desirable

• Able to bring creative ideas for improving collaboration and community engagement

Personal Qualities:

Essential

• Passionate about the charity’s mission and values - Empathetic and relationship-focused
• Organised and able to manage multiple donor relationships with care
• Resilient and adaptable, especially in managing fundraising challenges
• Creative and proactive in planning and delivering engaging fundraising experiences

Desirable

• Interest in personal/spiritual growth
• Strong interest in donor-centred fundraising approaches

Working Needs:

Essential

• Comfortable managing a varied workload and meeting deadlines
• Commitment to delivering exceptional donor care and stewardship
• Tolerant, calm, and self-directed working style

Desirable

• Interest in deepening knowledge of charity fundraising and administration
• Interest in yoga, meditation, or prisons as part of the charity’s broader focus

Applications due as soon as possible to meet a rolling recruitment programme. Full job description, role, terms and conditions on our website. Please apply by sending a CV and covering letter about your interest and suitability for the role. 

We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.

The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.

The role will be on a shift basis: 7.30am to 3.30pm and 2.00pm to 10pm.The team comprises of: Move on coordinator,Therapist, Housing Officer, 16 Support workers, Team Leaders x 2 and Project Manager.

What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
- Open to feedback and self development.

What you'll bring:

Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Specialist Behavioural Support Worker

We're looking for kind, compassionate and resilient Specialist Behavioural Support Workers to join our Learning Disabilities service in Tower Hamlets.

£29,110.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

This role's shift pattern consist of early and late shifts, including weekends and bank holidays.

What you'll do:

Behaviour Analysis:

- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour.
- You are responsible in planning appropriate intervention to modify and resolve the behaviour.
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes.
- You understand and collaborate with the different support organizations accessible in the community.
- You exhibit a concrete basis in behavioural analysis.
- You will have ability and skill to present and feedback to other professionals in a formal setting.
- Reports possible cases of abuse, neglect, or endangerment appropriately.
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans.
- Measures goals and objectives of behaviour support plans to ensure they are being met.
- Communicates with parents and care managers regarding customer's progress in the absence of management.
- Analyses the behavioural interventions to determine their success.
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions.
- Maintains up to date accurate records of customer's, service being provided and behavioural data.

Other Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises.
- Monitor the CCTV throughout the shift.
- Enable customers to make full use of community facilities by providing support as directed.
- Carry out support duties to enable customers to integrate into the community including e.g., accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
- Report any observations relating to customers welfare.
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements.
- Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
- Maintain records as required at the project under the direction of the support workers / management.
- Participate in team meetings/reviews and the general development of the service.
- Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance under the direction of the Support Worker's manager(s). Keep a clear desk at all times and assist with archiving and secure disposal of records when required.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate, and sensitive in style of communication.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviour.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)

Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday. 

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.

Deadline to apply: 11th July 2025

Estimated start date: September 2025

Role overview

This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.

As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.

As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.

Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
 

Accountabilities

Responsibilities will include but are not limited to:

1. HR Strategy & Organisational Development

• Collaborate with the leadership team to drive the organisation’s People Management Strategy

• Devise and deliver HR projects to improve business efficiency and effectiveness

• Lead succession planning initiatives across the organisation

• Horizon scan for emerging HR practices and employment law developments

2. HR Policy, Compliance & Risk Management

• Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance

• Ensure compliance with UK employment law across all HR functions

• Lead on:

  • Third Party Risk Policy

  • Equality Impact Assessment Policy

  • Stakeholder Engagement Policy (ensuring service user perspectives are integrated)

• Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work

• Audit EDI data bi-annually and create strategies to promote diversity and inclusion

3. Employee Relations & Case Management

• Providing advice and leading on the process for :

  • Grievances

  • Disciplinaries

  • Bullying, harassment, and capability issues

  • Redeployment and redundancy

• Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator

• Mediate disputes and facilitate conflict resolution within the context of HR discussions

4. Compensation and Benefits

• Developing and maintaining salary structures

• Conducting salary benchmarking and market analysis

• Overseeing annual salary reviews

• Ensuring compliance with pay equity laws

5. Recruitment, Onboarding & Talent Management

• Oversee advertising and attraction strategies

• Support onboarding processes to aid efficiency

• Review terms and conditions, contracts, and engage with external advisors as needed

6. Attendance & Performance Management

• Manage absence cases including statutory and contractual entitlements

• Support the leadership team with performance and attendance-related challenges

7. Systems & Process Improvement

• Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems

• Regularly review and improve the Staff Portal alongside our Training & Development Lead

8. Equality, Diversity & Inclusion (EDI)

• Stay updated on EDI legislation and best practice

• Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach

• Lead data audits and present an equal opportunities review every two years

9. Professional Development & Networking

• Engage with local HR support networks, including CIPD and ACAS

• Maintain continuous professional development (CPD)

• Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings

Person specification

We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:

• CIPD qualified or equivalent professional HR qualification (Level 5 or above)

• Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.

• Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.

• Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels

• Confident facilitator and leader of sensitive meetings and discussions, with a culture of care

• As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed

• Commitment to fostering an inclusive, respectful, and supportive work environment

• Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.

Job benefits

A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.

Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.

Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.

Additional benefits include:

• Flexible working

• 32 Days (FTE) per annum annual leave allowance (including bank holidays)

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role. 

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website. 

Our client are the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.

Each year, they help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through their 40 strong passionate staff team and by investing £5.4m. Through advice, specialist referrals and financial assistance, they offer practical, personalised support to those who need it most.

Demand for our client’s services continues to be high – and the financial pressures on the organisation have grown. That’s why they have launched a new strategy focused on deepening their impact, building long-term resilience, and reaching those most in need. 

Chief Operating Officer 

Location: Hybrid with typically three days a week in the London Office (City)

Salary: Up to £90,000 

It’s an exciting time to join the charity as they evolve the way they work, grow new income streams, and strengthen their influence across the banking sector. They are embarking on a new three-year strategy, which has led to the establishment of the new post of Chief Operating Officer, to help drive the organisation forward.

As Chief Operating Officer, you’ll deputise for the CEO, playing a key role in ensuring organisational effectiveness alongside other members of the senior team. You will lead a small team of colleagues across the support functions of Finance, HR, Governance, IT, and Risk Management and will work on strategic projects across the organisation.

Our client are looking for a solutions-focused ‘can do’, visionary leader who will lead from the front in challenging situations and who has:

• A track record of strategic delivery, with a commercial approach.

• Proven experience of dealing with organisational-wide complex challenges and of providing practical solutions.

• Proven experience in strategic financial planning, budgeting, and analysis, with a strong track record of driving operational efficiency.

• Exceptional people leadership and management capabilities, as well as HR knowledge.

• Experience of successful working with stakeholders, including Trustees.

• An ability to track and juggle multiple workstreams.

• Clear and evidence-based written and verbal communication.

• An ability to work in a professional and empathetic way.

• Experience of working at a senior level (or as a trustee) in a not-for-profit organisation.

Our client believes that diversity enriches their workplace and enhances their ability to innovate and excel. They encourage applications from candidates of all backgrounds, identities, and experiences to join us.

To access the full Appointment Brief for further information and to apply to this role, please click ‘Redirect to Recruiter’.

Recruitment Timetable

Deadline for applications:                            Wednesday 16th July

Interviews with Prospectus:                         23rd – 30th July

Engagement meeting with client:                4th August

Panel interviews with client:                         7th August

Preferred candidate to meet Chair:             11th August

Location: Stockport, with options for hybrid working
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £35,494
 
Who are we?
 
NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
 
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions.
 
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
 
What we do
 
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our members' development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
 
The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.
 
We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
 
What’s the job?
 
We’re seeking a commercially minded and proactive individual to lead on the delivery of the International Student Identity Card (ISIC) in the UK, along with related products for teachers and young people.
 
In this varied role, you’ll build and manage partnerships with commercial brands to provide high-value student discounts, work with educational institutions to expand B2B sales, and support marketing activity across digital channels including social media, email, and web. You’ll also contribute to reporting, relationship management, and the ongoing development of the product offer.
 
We’re looking for someone with experience in sales or account management, strong digital marketing skills, and a confident, collaborative approach to working with partners. Knowledge of the student or education sectors is a bonus, but not essential.
 
This is an exciting opportunity to make a meaningful impact in a role that combines strategic thinking with hands-on delivery – all within a purpose-driven organisation committed to supporting students.
 
Who you are
 
To succeed in this role, you’ll need strong skills in sales, account management, and digital marketing. You should be confident in building and maintaining relationships with partners – from commercial brands to educational institutions – and be comfortable negotiating and communicating with a wide range of stakeholders. Strong written and verbal communication skills are essential, as is the ability to collaborate with colleagues across teams. You’ll need to be organised, able to manage multiple projects at once, and confident working with data – including reporting on sales and marketing performance. A good working knowledge of tools like Microsoft Office and digital marketing platforms is important, and experience with affiliate platforms or CRM systems would be a plus. We’re looking for someone who brings initiative, attention to detail, and a positive, solutions-focused mindset. An understanding of the student market or education sector is helpful but not essential – what matters most is your ability to engage partners, drive results, and work sympathetically in a values led organisation where many of our outcomes focus on doing the right thing, with ethics at the heart of our work.
 
Why apply?
 
As well as a great place to work, we offer a range of benefits including:

• Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
• Enhanced sick, maternity, paternity, shared parental and adoption pay
• Paid volunteer days
• Health Cash Plan
• Pension scheme with employer matched contributions up to 6%
• Employee Assistance Scheme
• Cycle to Work Scheme
• Childcare Allowance

 
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
 
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
 
Please apply via our online application form, we are unable to accept CVs.
 
Closing date for applications is Wednesday 25th June 2025 (23:59).
If you’re successfully shortlisted we’ll see you at an interview on Monday 7th July 2025.
 
REF-222154

BACKGROUND

Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. There are current conversations happening with the National Church around how we get to a sustainable platform through partnership. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future. 

JOB DESCRIPTION

We need a Head of Generosity to lead the team, and project, that will focus on developing long term relationships with all of our parishes leading to:

• Greater support for our parishes.
• Increased generosity by, and within, our parishes.
• Increased Common Fund.

A steering Group has been established, which the Head of Generosity will be a part of, to plan, design and implement the activities needed to deliver our vision. Through partnership with the National Church we are expecting that there will be four members of this Generosity Team. 

This role, and the team, will need to work closely with Archdeacons and Area Deans, Directors of Mission, Ministry and Finance (and their teams), the Head of Communications and many others. We have one strategy and this is a part of that so needs to link well with all other parts. 

The Head of Generosity will also be Bishops Advisor for Common Fund. Bishop Michael is passionate about supporting our parishes and seeing Common Fund increase and this role will both channel his desire to parishes and help reflect what is learnt back to the Bishop as we progress.

The post holder will have the support of the National Giving Team who have extensive experience and resources to support those responsible for giving and generosity. They will also be given access to a strong and growing national network of people in similar roles. Their experience has proven invaluable to people in roles similar to this, building on best practice and learning from others across 41 Dioceses.

The role will have the following key responsibilities:

• Support in the recruitment and the establishment of the Generosity Team.
• Manage the day-to-day operations of the members of the Generosity Team.
• Support the delivery design of this project and deliver the actions agreed by the Steering Group.
• Lead on Parish engagement across all areas of generosity, including the spiritual / theological nature.
• Appropriately discern and allocate team members to support different phases of the process and the different and wide-ranging developmental needs of parishes. 

Through the team:

• Create a bespoke multi year plan for Common Fund with every parish with key stakeholders including Archdeacons.
• Provide consultancy, resources, and hands-on support to parishes to grow regular giving, legacies, and other forms of financial support. This work will be able to draw on the resources developed by the national church as well as the data held on their Cornerstone Platform. The post-holder will be expected to engage in the work of the National Giving Team as part of the development of these wider resources.
• Develop and deliver training for clergy, lay leaders and PCCs, on financial management and giving and generosity with the Ministry team.
• Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan initiatives.
• Source, develop and curate practical resources (digital and print) to support local stewardship campaigns and initiatives.
• Evaluate the impact of stewardship and generosity initiatives and adapt strategies accordingly to achieve the project outcomes.
• Create compelling communication tools that articulate the impact of generosity with our communication team.

PERSON SPECIFICATION

Essential Qualifications & Experience:

• Proven leadership experience preferably in financial management, fundraising, or stewardship within a faith-based or nonprofit organisation.
• Strong understanding of church governance structures and financial operations and requirements.
• Knowledge of generosity principles and Christian financial stewardship.
• A prayerful Christian with a deep commitment to the Church’s mission (Genuine Occupational Requirement).

Essential Skills & Attributes:

• Resilient and adaptable, able to handle challenges and maintain momentum in a demanding role.
• Strong people skills, able to engage effectively with parishes and church communities.
• Good communicator being able to engage a wide range of stakeholders and hold their attention.
• Trustworthy and credible, able to build and maintain confidence with a wide range of stakeholders.
• Empathetic towards parishes and deeply committed to supporting the local church.
• Excellent conflict resolution skills, capable of handling difficult conversations with care and professionalism.
• Highly organised, able to manage multiple priorities and keep track of numerous ongoing responsibilities.
• Team leadership ability. A good line manager able to set a positive team culture.
• Capable implementer, ensuring initiatives are successfully delivered, both at a local and diocese wide level.
• Financially literate, with a good understanding of budgets, stewardship, and sustainability within the Church.

Other Considerations:

• The role requires significant evening and weekend work, demanding flexibility and commitment.
• Local presence is essential—the role must be delivered in an incarnational way, engaging directly with communities.
• Must be able to balance multiple demands, effectively managing several "spinning plates" at once.

TERMS AND CONDITIONS

The post-holder will be employed by the Diocesan Board of Finance for five years.

Salary and Pension: Salary of £48,000 plus membership of the Church Worker’s Pension Scheme with 12% employer contribution. We are open to discussion especially if you are ordained and are moving out of parish ministry.

Hours:  Full-time 35 hours (5 days) per week. Weekend and evening work will be required, for which the equivalent time may be taken back from standard working hours. We are happy to consider requests for flexible working, and please do mention in your application if you would be interested in looking at alternative working hours. 

Holidays: 5 weeks per year plus Bank Holidays and 3 Discretionary Days between Christmas and New Year 

Employer: Birmingham Diocesan Board of Finance 

Responsible To: Director of Strategic Transformation

CLOSING DATE: 18th July 

INTERVIEWS: 1st August

The Church of England Birmingham is committed to promoting a diverse and inclusive community - a place where all can be themselves and bring their unique identity to their ministry and/or work.  

We welcome applications from any individuals who feel that they meet the person specification for any post, in particular from those who are currently under-represented in or staff teams such as those from Global Majority Heritage or UK Minority Ethnic backgrounds, those with visible or invisible disabilities and those who identify as LGBTQI+. 

We offer a range of inclusive employment policies, flexible working arrangements and other services to our staff teams.

The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.

Do you have experience of supporting senior leaders in a fast-paced, high-profile environment? Are you highly organised, proactive and confident managing complex diaries, high-level communications, and senior stakeholder relationships? If so, join as the Executive Assistant to the Director of Shelter Scotland, and you’ll play a vital role in keeping our leadership team running smoothly.

About the role 

The Executive Assistant (EA) is responsible for the efficient running of the Director’s office and for providing executive support for the Directorate Leadership Team. The EA also provides full secretariat support for the Shelter Scotland Committee and ensures effective communication between the Directors of Shelter, the 6 Directorate Leadership Teams and with the Shelter Executive Leadership Team. 

Role specifics 

We are looking for a highly organised and discreet individual to provide executive-level support to the Director and Assistant Directors of Shelter Scotland, as well as wider senior management. You will manage the Director’s office, coordinate a busy diary, handle confidential communications, and act as a key point of contact both internally and externally. You will also provide secretariat support to the Shelter Scotland Committee, ensuring smooth planning and delivery of meetings, agendas, and follow-up actions. The role involves liaising with internal teams such as Media and Policy Advocacy, supporting internal communications, managing documentation and systems (including SharePoint), and offering project and administrative support across the leadership team. A proactive approach, excellent written and verbal communication skills, and experience of working in a fast-paced environment are essential.

About the candidate 

We’re seeking someone who:

• Has experience supporting a CEO or senior executive
• Is confident managing complex diaries, inboxes, and priorities
• Has experience liaising with government politicians, philanthropists, and Media
• Has experience supporting a committee
• Is proactive, adaptable, and unflappable under pressure
• Communicates clearly and professionally
• Has excellent attention to detail and can work independently

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

The Directorate Leadership Team (DLT) comprises the Director and the 2 Assistant Directors and meets fortnightly, ensuring oversight of all aspects of the development and delivery of Shelter Scotland’s plans.

About Shelter Scotland 

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses. 

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.

Scope of role

The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.

Responsibilities and Accountabilities

Case work

• Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.

Welfare Benefit Appeals

• Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.

Outreach

• Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel

Targets

• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.

Quality Standard

• Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
• Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
• Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
• Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
• Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.

Social Policy

• Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues

Essential Criteria:

• Strong interpersonal skills
• Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
• Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
• Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
• An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
• Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
• An understanding of the issues facing people affected by long-term illness and disability, including cancer.
• Ability to research, understand and explain complex information both orally and in writing.
• Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
• Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
• An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
• Ability and willingness to support volunteer advisers.
• Numeracy to the levels required in the tasks.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
  - Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
  - Courageous – principled, ambitious and acting with integrity.
  - Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Policy and Public Affairs Officer
Salary: £37,198.00 per annum
Location: London Fields,
Contract: Permanent
Hours: Full Time

The Vacancy

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

This exciting role will have responsibility for successful delivery of policy and public affairs influencing work to improve the lives of babies, children and families. This role will support the public affairs and policy influencing activity across NCB. The postholder will carry out policy analysis and influencing across a range of topics relating to the work of NCB, writing policy reports, consultation responses, blogs and other communications.

The Company

For more than 60 years the National Children’s Bureau (NCB) has been making a big difference to lives of children and young people across the country, particularly the most disadvantaged. We are proud of having been instrumental in delivering major government reforms such as the changes to special educational need provision in schools, the extension of high quality early years provision and support to allow children to remain in foster care beyond their 18th birthday.

Today NCB works across a range of important issues affecting the lives of millions of children. Our priority areas are currently focused on early years, special education needs and disability, health and social care and education and learning. We are a dynamic and multifaceted organisation at an exciting stage in our development – a review of our purpose around a virtuous cycle of evidence gathering, research, influencing and practice improvement.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Friday 27th June 2025
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?

Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?

If so, we have the perfect opportunity for you.

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.

The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability

The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.

The postholder will be a key part of growing the Hub’s  Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.

• Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans

• Working with a caseload of guests to provide support/signpost

•  Facilitate group workshops, Coffee Mornings, and information sessions

• Provide Information, advice, guidance, and resilience

• Support for people facing hardship.

• Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams

• Attend meetings/ events/Training/networking opportunities and  undertake outreach to promote the work of Spring Community Hub 

The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.

We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.

• Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions  ) and Group Sessions - in person/ virtually 

• Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls

• Represent Spring Community Hubs Service and project at relevant forums and meetings at a  local level

• Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development 

• Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development 

• Assist in the induction/ onboarding and support of volunteers 

• Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development 

• Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources

• Contributing to building testimonials /case studies and impact measurement, and monitoring 

• Lead/ Support the team  with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture

• To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting  with case reviews, training, and development

• Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development 

• Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions. 

• Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/  wider service and partners to ensure guests are supported.

Person Specification

• Experience delivering advice & Advocacy/ Wrap around care  in at least one relevant area,/Relevant qualifications for the post 

•  Understanding of trauma-informed and inclusive practice

•  Experience with group facilitation (desirable)

• Commitment to empowerment and diversity

• Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role

• Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.

• Experience in/willingness to learn the use of  databases for the recording, processing of advice given, and reviewing the quality of team records/ usage 

• Experience in establishing and maintaining good working relationships with external stakeholders

• IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.

• Time-management skills, with the ability to work successfully both alone and as part of a team

• Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues 

• Ability to organise and prioritise own work, especially when under pressure

• Ability to work accurately and confidently with figures (statistics) and with attention to detail

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries, and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Willingness to work outside normal working hours, as and when required.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

• A clear commitment to equality, diversity, inclusion, and confidentiality

• Professional and positive approach, with a commitment to professional development and self-improvement.

• Ability to think and plan strategically to inform decision-making. 

• Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar 

• Clear communication skills, face-to-face and on the phone, or via email

•  Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel

• Knowledge of food security/poverty issues in the UK and working with diverse communities..

• Delivering projects relating to Social Change and Social Justice

• Willingness to undertake further training as required by Spring Community Hub.

• Commitment to the concept of continuous improvement of procedures and practices.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

Responsible for staff/equipment 

Advice & Advocacy / Pastoral Team Volunteers  / Phone / Laptop

Reporting to…

The Head of Compliance & Development/ Chair of Trustees

Why Join us / Benefits

• A warm, welcoming, and passionate working environment

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme

• Frequent team away days and celebrations, as part of a friendly and collaborative team.

Application Process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task

Do you want to help change lives through football?

We’re looking for an energetic and organised Fundraising Coordinator to join our team at Bristol City Robins Foundation – the official charity of Bristol City FC.

This is an exciting opportunity to take a leading role in delivering and growing our fundraising offer, from our iconic Robins Lotto and matchday draw to challenge events, auctions, and community-led fundraisers. You’ll be responsible for coordinating a range of campaigns and events that connect our supporters with the Foundation’s work in education, health, and inclusion across Bristol.

You’ll work closely with our Communications and Development teams, as well as key club partners, to develop engaging fundraising experiences, secure new supporters, and maximise income through creative campaigns and event execution. From matchday bucket collections to our Annual Gala Dinner, this role is perfect for someone passionate about making an impact and confident in building relationships.

We’re looking for someone with:

• Experience in fundraising, sponsorship, or partnerships (ideally in the charity or sports sector)
• Strong organisational and planning skills
• Great communication and stakeholder engagement abilities
• A proactive, can-do attitude with a passion for community impact

If you’re ready to take the next step in your fundraising career at the heart of a football community, we’d love to hear from you.

About us

Bristol City Robins Foundation is a registered charity striving to make a positive difference for all through sport and learning. We recognise our positive impact on the community, but are continually looking to develop and expand our reach. We require a full-time Fundraising Coordinator to join our team. The post holder will be based at our Ashton Gate office with weekend work on a Bristol City matchday.

Main Responsibilities

• Manage the day-to-day operations of Robins Lotto and coordinate regular member engagement activities.
• Lead on matchday fundraising, including the 50/50 draw, scratch cards, and bucket collections.
• Develop and deliver successful fundraising campaigns and supporter events (e.g. Tough Mudder, charity runs, corporate events).
• Coordinate fundraising content with the Communications team, including newsletters and digital campaigns.
• Steward relationships with donors, sponsors, and supporters, ensuring a positive and professional experience.
• Ensure that all fundraising activities are compliant with charity law and best practices.
• Utilise CRM systems to efficiently manage donor and supporter data.
• Work in partnership with Bristol Sport Foundation to maximise joint fundraising projects, including planning, recruiting and delivering on all events.

You will have:

• Experience in fundraising, sponsorship, or corporate partnerships (charity or sports sector desirable).
• Knowledge of event planning and supporter engagement.
• Excellent written and verbal communication skills.
• Strong organisational skills, able to manage multiple projects and deadlines.
• Confident presenting and delivering pitches or speaking at events.
• A proactive, enthusiastic and community-focused approach.
• Experience using fundraising platforms and CRM systems (desirable).
• Ability to build and maintain positive stakeholder relationships

Safeguarding Statement 

Bristol City Robins Foundation is committed to safeguarding children’s and young people’s welfare and expects all staff and volunteers to endorse this commitment. This post requires Enhanced Criminal Records Checks and may include checks against the Barred Lists; as such, it is exempt from the Rehabilitation of Offenders Act (1974). Therefore, all convictions, including spent convictions that have not been subject to filtering by the DBS, should be declared.

Equality Statement 

The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.

Benefits

• 25 days annual leave, increasing to 28 days after 3 years of employment, increasing to 30 days after 5 years of employment (plus bank holidays and Christmas closure days)
• A flexible working environment with generous planning, preparation, and admin time in your timetable.
• Pension scheme.
• Generous continuous personal development budget.
• 2 x BCFC and Bristol Bears tickets to home league games
• Work equipment (BCFC clothing, laptop, phone)
• The opportunity to be part of an incredible journey.

Notes

• To apply, please complete the attached Application form (at the bottom of the advert) and include it when applying through Breathe.

Closing Date: 11th July 2025

Interviews week of the 14th July 2025

This position is full-time (37.5 hours per week).

Candidates must be willing to work Match Days and occasional evenings. The successful candidate will be subject to an Enhanced DBS check.