Standards manager jobs in tower hamlets, greater london

ABOUT THE ROLE

Variety is looking for an experienced Office and Facilities Manager who is proactive and highly organised to oversee the smooth day-to-day running of our office environment. This role blends operations, facilities management, and a bit of people-first thinking—ensuring the workspace is safe, efficient, and enjoyable for everyone. We own our building in Camden which has three floors and we intend to rent out one of the floors (one floor is c2,628sq feet). This role requires management of office building matters, tenants and general office management including assistance to CEO.

ABOUT VARIETY

 Variety, The Children’s Charity provides practical, life-changing support to disabled and disadvantaged children across the UK. There are currently 4.3 million children living in poverty in the U.K, with 600,000 children both disabled and living in poverty. Variety’s programmes make an immediate and lasting difference to disabled and disadvantaged children and young people by directly improving their wellbeing and quality of life. As well as improving physical and mental health, Variety’s support enables children to reach their full potential.

In 2024, His Majesty King Charles III graciously accepted the Patronage of Variety, the Children's Charity. This historic milestone coincided with Variety’s 75th anniversary and stands as a testament to the trusted role that Variety plays as a national children's charity meeting the needs of the UK’s most vulnerable children and young people.

 KEY RESPONSIBILITIES

 Office Management:

• Oversee daily office operations and maintain a professional, welcoming environment.
• Act as the primary point of contact for office-related vendors (cleaning, supplies, security, etc.).
• Manage office supplies inventory and place orders when necessary.
• Support onboarding/offboarding processes from a facilities perspective
• Handle incoming mail and deliveries and ensure efficient distribution.
• First point of contact for calls, visitors, and general office inquiries.

Governance:

• Assistance to CEO with diary coordination, organisation of events, meetings, and in-office gatherings.
• Coordination of finance committee and Trustee meetings
• Minute taking at meetings as required
• Administrative assistance as required

Facilities Management:

• Oversee building maintenance, safety procedures, and office infrastructure.
• Liaise with tenants, building management, and external contractors to ensure facilities are well-maintained.
• Monitor and manage office budgets related to supplies, utilities, and maintenance.
• Ensure compliance with health and safety regulations; manage risk assessments and fire safety drills.
• Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices).
• Ensuring health and safety compliance for staff including being the fire marshal

Cost management

· solicit and compare competitive quotes for office services and building making recommendations based on quality, reliability, and value.

· Negotiate contracts to optimise costs without compromising service standards.

· Proactively identify areas for cost reduction or improvements.

Administrative & Support:

• Maintain records of office leases, utilities, and insurance policies.
• Manage access control systems and office security.
• Support leadership with general administrative tasks when required.
• Create and maintain facilities manuals, process documentation, and onboarding guides.

Other

· Health and safety duties including fire marshal- training will be provided.

· Undertake any other duties that may from time to time be required.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience as an Office and Facilities Manager, or similar role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with a high attention to detail.
• Familiarity with office software (e.g. MS Office, Teams)
• Knowledge of health and safety standards and regulations.

FURTHER INFORMATION

· Limited travel around the UK may be required. 

· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.

· Variety, the Children’s Charity, is committed to the principle of equality regardless of race, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age, or disability. It is the responsibility of employees to apply Variety’s Equal Opportunities and Health and Safety Policies in their own area of responsibility and in their general conduct.

· Proof of eligibility to work in the UK is required.

HOW TO APPLY

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.

Applications will close at 5pm on Friday 23rd May with interviews taking place week commencing 2nd June 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.

We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.

As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.

You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.

You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.

You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.

At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
 

OVERVIEW

Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.

See job description for full details.

Our London, South-East & East Region has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making across the region, helping us to distribute over £130m to good causes throughout the region.

As an Executive Officer, you’ll be part of a driven and passionate team, led by a Senior Head of Regional Funding. Within the team there are 2 Senior Grant Making Managers, 10 Funding Managers, 40 Funding Officers as well as 1 other Executive Officer. You will report into a Funding Manager and work both remotely and be based for some of the time in the London Office (located near King’s Cross Station). There will be some occasional travel to other locations across the region throughout the year. 

Organising will be at the heart of your role and you will be in regular contact with the team across the region. The key duties of the role include:

· Supporting the Senior Head of Regional Funding, managers and their teams.

· Administration of our grant making database using Salesforce.

· Diary management for Senior Head of Regional Funding and Senior Managers.

· Organising, supporting and minuting a range of regular online and meetings face to face.

· Responding to customer enquiries made to the region.

· Supporting teams with stakeholder engagement.

· General administrative and facilities support.

 The role is London based and there will be an expectation that Executive Officers will be based in the office around 2 days a week.

Interview Date: Week commencing 9th June – Virtual, one stage process

Location: Hybrid, flexible working, London based, Office - circa 2 days per week

On application, please align your supporting statement to the criteria below

Essential:

· Excellent organisational skills and attention to detail with the ability to plan and proactively manage competing demands.

· Excellent verbal and written communication skills.

· Experience of working in a customer facing role and working in a team.

· Good IT skills, including Microsoft Office.

· Ability to collate information to produce accurate meeting minutes.

Desirable:

· Ability to handle sensitive information with discretion and sensitivity.

· Previous voluntary or work experience in the charitable sector.

.       Diary management experience.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Salary: £16,000 per annum + pension contribution (this is the pro-rata salary for two days per week, based on a full-time equivalent of £40,000 per annum).

Start Date: Immediate Start

Deadline: Rolling – as soon as the position is filled 

Join Citizens Advice Richmond as an Training Lead

Citizens Advice Richmond is seeking a dedicated and experienced Training Lead to join our dynamic team. This vital role focuses on ensuring all our staff and volunteers possess the necessary skills and knowledge to deliver high-quality advice and support to the Richmond community.  

As Training Lead, you will be at the forefront of shaping and delivering our comprehensive training programs. Your responsibilities will include onboarding new volunteers through the Advice Learning Pathway (ALP), coordinating and delivering training across the organization, and fostering a culture of continuous professional development. This position requires a proactive and collaborative individual who can assess training needs, develop and deliver engaging training sessions, and ensure all learning aligns with Citizens Advice quality standards. Key duties involve working with the Volunteer Coordinator on recruitment and training, creating and maintaining an annual training plan, and supporting all team members in their learning journeys.

For more information please click on the apply button to be redirected to our website.

As a Transport & Quality Manager, you will provide robust support to Brent Community Transport (BCT) in achieving its targets, financial duties, and delivering services in line with organisational policies and procedures. To be responsible for the provision of effective, high-quality training the coordination and facilitation of the Quality Management System.

The ideal candidate will have:

· Strong analytical ability

· Knowledge and experience related to vehicles, including transport legislation, vehicle maintenance, safety         scheduling, and incident investigations.

· Knowledge of Health & Safety legislation

· Excellent interpersonal and communication skills

· Senior management experiences

· A Category D 1 driving licence (essential)

· CPC Certification

Join Us in Shaping Better Places

The Urban Design Group (UDG) is a small, dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With a vibrant network of nearly 1,500 members—ranging from professionals and educators to advocates and enthusiasts—we work to ensure towns and cities are designed for the people who live, work and thrive in them.

As we enter an exciting new phase with a 5-year strategy in development, we are looking for a Fundraising and Communications Manager to drive our income generation and communications efforts. This is a fantastic opportunity to help shape the future of a respected organisation at the heart of urban design in the UK.

About the Role

Fundraising & Membership Development

● Develop and implement strategies to grow our membership and diversify income.

● Secure new revenue through sponsorships, grants, and fundraising campaigns.

● Build strong relationships with stakeholders and funders.
 

Communications

● Raise UDG’s profile across the built environment sector, government, media and public.

● Manage all communication channels: email newsletters, social media, website.

● Lead media engagement and develop high-quality content and messaging.
 

Events

● Support the delivery of our flagship events, including the National Urban Design Conference and Urban Design Awards.

● Lead on planning, promotion, and delivery of both in-person and online events.
 

What We’re Looking For

Essential Experience

● Minimum 3 years in fundraising, marketing, or communications in a relevant sector.

● Track record of developing and delivering successful income-generation and engagement strategies.

● Strong communications experience across digital platforms and media engagement.
 

Essential Skills

● Excellent verbal and written communication, networking, and presentation skills.

● Website and CMS management; confident with tools like Mailchimp, Eventbrite, and Zoom.

● Strong organisational skills and the ability to manage multiple projects.
 

Personal Attributes

● Friendly, enthusiastic, and collaborative.

● A proactive self-starter with a solution-focused mindset.

● Passionate about making a difference through your work.
 

Desirable

● Experience delivering high-profile events.

● Knowledge of, or interest in, urban design, the built environment or sustainability.

● Experience working in a small or charitable organisation.

What We Offer

● Flexible Hybrid Working: One day in the office, the rest remote. Some UK travel and occasional evening/weekend work.

● Generous Holiday: 28 days pro-rata + bank holidays + Christmas closure.

● Supportive Team: Work with a close-knit, creative, and purpose-driven team

● Competitive Salary: £40,000 pro-rata.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.

About the role:

This is an opportunity to bring your big ideas and ambition to life, taking our Individual Giving and Legacy Marketing to the next level. Identified in our newly launched fundraising strategy as growth areas, this role will build on the successes of the past and push the boundaries of what’s possible – with full support from the fundraising and leadership teams.

You will develop exciting plans to improve communication and create new products for our audiences – all driven by what our supporters want. Alongside this, you will lead on developing an acquisition programme, tripling the number of active supporters over five years. If you have experience of delivering audience and income growth across Individual Giving and Legacy Marketing, have a passion for trying new things and a curious attitude, we’d love to hear from you!

Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

For full details please see our job description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Philanthropy Key Relationships Manager

We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.

Position: Key Relationships Manager

Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London. 

Hours: Full-time

Salary: £37,000 to £41,000 per annum

Contract: Permanent

Closing Date: 11 May 2025

The Role

With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.

About You

You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.

With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.

You will have:

• Evidence of strong influencing and negotiating skills

• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project

• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level

• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales

• The ability to confidently present to and communicate with a wide range of stakeholders

• An understanding of what drives and motivates potential and existing Christian supporters

If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Pathfinders Neuromuscular Alliance is seeking a strategic and creative Communications, Engagement and Policy Manager to lead our outreach, advocacy, and communications efforts. This part-time leadership role is ideal for someone passionate about empowering disabled communities, building influence, and shaping impactful campaigns in a flexible, supportive work environment.
 

Job Title: Communications, Engagement and Policy Manager

Location: Flexible (with occasional travel required)

Reports to: CEO

Salary: £17,280-18,720 gross per annum (£36,000-£39,000 FTE)

Hours: Part-time, 18 hours per week 

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a charity dedicated to empowering, supporting, and advocating for individuals living with neuromuscular conditions. Our mission is to ensure that those affected by these conditions have access to the resources, representation, and information they need to live fulfilling and independent lives. 

Job Summary

We are looking for a creative, driven, and collaborative Communications, Engagement and Policy Manager to lead on internal and external communications and to deepen engagement with our members, stakeholders, and the wider community. This is a key role in growing our influence, raising awareness of our work, and supporting our mission to empower people with neuromuscular conditions. Your work will ensure that our user base remains actively engaged, well-informed, and central to our projects and campaign planning. You will oversee an Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, working collaboratively to amplify our impact, strengthen user connections, and further our mission.

Key Responsibilities

1. User Engagement and Relationship Management

• Develop and implement strategies to enhance engagement with our users across projects, events, and online platforms, ensuring their voices are integral to our work.

• Work with the Engagement Officer to design and coordinate events, workshops, and other engagement activities, both in-person and online, that support community connection and provide valuable resources to users.

• Gather and analyse feedback from users to ensure our services, content, and campaigns remain relevant and responsive to their needs.

• Manage the CRM and membership of the charity in line with the membership policy.

 2. Content Creation and Communications

• Develop and implement a communication strategy for the organisation to set our key messages, approach and KPIs for engaging with individual, community and professional audiences as well as for internal communications.

• Support the Social Media Officer in developing and implementing a communications plan in particular focused on our social media based activities and content creation.

• Oversee and produce high-quality content for digital platforms, newsletters, reports, and publications that engage and inform our audience.

• Lead on creating and placing feature articles, policy briefings and press releases, and serve as the main media contact to ensure consistent, clear messaging. 

3. Policy, Campaigning, and Advocacy

• Work with the CEO to develop and implement, through the Policy and Campaigns Team, a campaigns strategy that responds to the needs of the neuromuscular community and creates positive, meaningful change for our community.

• Collaborate with the Campaigns and Advocacy Officer to formulate and promote evidence-based policy positions, engaging key stakeholders in government, healthcare, and related sectors.

• Support the Campaigns and Advocacy Officer to expand the Pathfinders advocacy service and drive referrals to the service.

• Represent the organisation at events, sector meetings, and forums to build our profile and increase our influence on policy issues relevant to our community.

 4. Team Leadership and Development

• Manage, support, and foster the professional growth of the Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, building a collaborative and empowered team.

• Set team objectives and KPIs, monitor progress, and provide regular feedback to ensure alignment with organisational goals and impact.

5. Stakeholder Engagement and Partnership Development

• Cultivate relationships with relevant stakeholders, including influencers, partner organisations, funders, policymakers, and the neuromuscular community.

• Work closely with the CEO to manage community partnerships, ensuring alignment with organisational goals and expanding opportunities for user engagement.

  6. Organisational management

• Support the CEO with the overall running of the organisation by attending meetings of the management committee as a member of the Senior Leadership Team, taking on additional tasks as agreed.

• Provide contingency support to the  Senior Leadership Team to cover essential tasks such as reporting hours to our payroll team in the event of staff absence.

• Maintain an overview of projects and teams across the organisation to provide short-term management and HR support in the event of staff shortages or incapacity.

• Review, approve and document payments in the charity using our software and finance process.

• Support the development of funding bids and project plans for introducing new projects.

• Represent the Senior Leadership Team at external events and in meetings with Trustees and Members.

Qualifications and Experience

• Bachelor’s degree in communications, public policy, engagement, or a related field (or equivalent experience).

• 3-years experience in a communications, policy, or engagement role, ideally within a charity or non-profit setting.

• Experience engaging directly with user communities and developing outreach initiatives.

• Strong writing and editing skills with experience producing content for a variety of platforms including Youtube.

• Experience managing a small team to achieve strategic objectives.

• Knowledge of or strong interest in the healthcare, disability, or neuromuscular sector is desirable.

• Lived experience of a neuromuscular condition is desirable but not essential.

Skills and Attributes

• Strategic thinker with the ability to balance advocacy, engagement, and communication initiatives effectively.

• Strong interpersonal and communication skills, with a demonstrated ability to build relationships across diverse audiences.

• Ability to manage multiple projects, prioritise, and maintain high standards under tight timelines.

• Proficient in social media management, content creation, and analytics.

• A commitment to advocating for and advancing the rights of individuals with neuromuscular conditions.

What We Offer

• The opportunity to make a meaningful impact within a purpose-driven, supportive organisation.

• Flexible working arrangements to promote work-life balance.

• Ongoing professional development opportunities and the chance to lead impactful campaigns and user engagement efforts.

Salary: £51,000 - £56,000 per annum

Location: Harlow Essex, 2 days per week in the office, flexible working available. Easily commutable from London, with a free company minibus from Harlow Town station.

Hours: Open to conversations around flexible/compressed working, minimum 4 days working per week, 2 days per week in the office.

About the role

At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

This role is an exciting new opportunity to shape and deliver on Motability Foundation’s aims to become more insights led and to systematically involve disabled people in our decision making. You will support the Head of Insight and Evaluation in providing the organisation with insight drawn from existing research, primary research, business data and through user insight. The role will lead development of a user insight approach and clear mechanisms to involve disabled people in the Foundation’s decisions systematically. The role will establish a user insight research community (akin to a customer panel but broader in scope), which the organisation can draw from for user insight.

The role is also responsible for delivering a strategic research and insight plan for the organisation to inform operational and strategic decisions, including feeding into our strategy mid-term review. Others in the organisations will also carry out research and hence this function has a role in setting standards for quality research, a coordinating role in ensuring a cross-organisational understanding of ongoing research to avoid duplication, and to draw insights and disseminate these to relevant internal and external audiences.

What you’ll be doing

• Support the head of team by developing a strategic insight research plan.
• Lead the delivery of the insight research plan, including developing clear research briefs, working with external suppliers to deliver research and where appropriate deliver research in-house.
• Establish a user insight capability in line with good practice and mature this capability over time.
• In collaboration with key internal customers, establish a framework for when and how to engage with disabled people regarding decisions.
• Develop and set standards for good quality research and insight for the organisation, including ensuring disabled people can fully and equitably participate in research/user insight exercises.
• Ensure that planned research and insight generation by the insight function is completed to a high standard, aligned with good practice.
• Set up and lead a cross-organisational research forum and ensure this mechanism is effective in avoiding duplication and creating alignment.
• Lead development and implementation of a communications plan to ensure insight generated reaches the right internal and external audiences.
• Ensure a framework to monitor and evaluate the usefulness and impact of insight generated is in place.
• Ensure all research carried out by the function meets GDPR requirements.
• Line-manage and develop your line-report(s).
• Be ‘hands on’ as necessary, by leading and delivering research personally.

What will make you great in this role?

The insight capability is a new function in the organisation and as a result this role will lead on its development over time. This presents great opportunities and will require an individual who is comfortable with starting things anew, while delivering on insight requirements and shaping the function along the way.

Your experience

Must haves:

• Experience of delivering user insight and/or running customer/consumer panels and/or working with supporter panels.
• Ability to design and develop research programmes and have highly developed analytical skills.
• Highly developed ability to work collaboratively with other teams across the organisation.
• Exceptional written and oral influencing skills, including the judicious use of data and the compelling presentation of insights, through engaging reports, infographics, and dashboards.
• Relevant qualification in an analytical discipline such as social sciences, economics or evidence of significant relevant professional experience.
• Experience managing research projects or commissioning external consultants.
• Strong project management skills and the ability to balance multiple priorities.
• Line and/or team management experience.

We feel that experience of setting up and/or managing consumer, customer or supporter panels is relevant. However, please note that as a Foundation we do not fundraise and as such are not looking to develop a supporter panel.

Nice to haves

• Experience of disability inclusive research – this is essential to the role. However, we will ensure appropriate training for those who do not have these skills.
• Proficiency in qualitative and quantitative data analysis tools (e.g., MAXQDA, R) and data visualisation platforms (e.g., Power BI).
• Proven quantitative and qualitative research skills and familiarity with working with large datasets.

Reporting lines and relationships

Reports to: Head of Insight and Evaluation.

Key relationships: Heads and programme managers in Charitable Operations, Head of Communications team and relevant managers, Policy team colleagues and over time other teams across the organisation looking for (user) insight. Relationships with external agencies and suppliers.

Direct reports: Initially 1 direct report in the form of a Research Manager with plans for a further junior role to be added to the team in future years.

Extra Information

• The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. We offer a shuttle bus from the Harlow Town train station to the office.
• We offer flexible and blended working within this role. The Insight and Evaluation team ordinarily works a minimum of two days a week from the office. 

Job Title: Clubhouse Social Café Manager

Department: Core

Reports to:Head of Business Services

Responsible for: Clubhouse Café staff & Trainees

Salary: 38,000- 42,000 (Dependent on Experience) plus potential for performance-related pay (dependent on café revenue targets)

Closing Date:  11th May 2025

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 150 members of staff. 

The Role 

The Clubhouse Social Café Manager will lead on the implementation of the of café (Due to open in October 2024) and will manage the Food and Beverage Operations in line with food, and health and safety regulations. You will be involved in the initial set-up of the facility. 

You  will be responsible for managing the day to day running of the café, providing a diverse of community and health wellbeing projects in collaboration with Trust Senior Manager - Health and Wellbeing. They will also manage and mentor staff and trainees to deliver an effective and inclusive service to customers.

About You 

We are looking for a passionate, inspiring catering/hospitality specialist to lead on training, mentoring and the hospitality operation of our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. Projects will include mental and physical health with the space acting as a central meeting/training hub. In this capacity you will work closely with the Trust's Health and Wellbeing Senior Manager. 

We are partnering with the homeless charity Change Please to create a West London training hub. The successful candidate will be responsible for managing and training the café team. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are linking with the University to offer a range of immersive opportunities for their catering and business students and our Café Manager will link with them on a number of working projects.

The other aspect is the promotion and training in the importance of food, health and performance and the Manager will work with our Trust team to create innovative content and inspiring outreach programmes. Whilst we expect the Manager to have an active interest in food and nutrition, we plan to put some catering support and training in place to support the position.

We are looking for a highly motivated individual who has appropriate experience to lead the food and beverage side of the operation. They will be involved in the initial set-up of the facility (Due to open in Summer 2025) and the establishment of appropriate operation and health and safety procedures.

We have developed a sustainable business plan, however you will have the opportunity of contributing to the ongoing development plan. We have the benefit of understanding who our customers are, when they are, and even when they will arrive! This will need to be balanced with the social and community programme, and whilst it will be a challenge, it will also make for an enriched role in dealing with a range of people and organisations.

The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team, we would like to hear from you.

Key Responsibilities

• Lead on the implementation of the café, including the setup, adherence to food and health safety and regulations, and staffing.
• Development and procurement of suppliers for café to ensure efficient service delivery.
• Contribute to and delivery of project-based business plans as directed by the CEO and Head of Social, Education and Health Hub.
• To  organise and manage the preparation and presentation of food whilst ensuring agreed standards are maintained at all times, and that any special dietary needs are catered for.
• Adherence to HACCP and all other food safety regulations and COSHH regulations., ensuring the statutory requirements are met and all necessary records are maintained.
• Deal with customer feedback in a courteous, efficient and timely manner, monitoring and evaluating this feedback, making appropriate recommendations and taking action for service improvements.
• Working safely with kitchen equipment and ensuring that all other health and safety procedures are followed.
• To maintain a clean, healthy and safe working environment in accordance with guidelines.
• To mentor staff, trainees and work experience students in the effective operation of the facility.
• Deliver appropriate training to Clubhouse Café Staff, to foster a culture of excellent customer service.
• Stay informed about safeguarding policies, procedures, and best practices.

Essential Criteria

• Level 1,2 and 3 Food Safety Awards
• Level 2 Health and Safety in the Workplace Award
• Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety
• Experience of kitchen equipment
• Experience as a manager of operations and staff in a food and beverage business.
• Experience as a manager responsible for compliance, particularly health & safety and licensing, as well as finances in a food and beverage business.
• Experience in project management and meeting deadlines.
• Experience of supervising and training small groups of staff
• A working knowledge of budgets and gross profit margins
• Good team player

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more,  please click the apply button. You will be directed to our website to complete your application for this position.

Job Title: Facilities Coordinator

Hours: 35 per week, 11am to 7pm Monday to Friday with some weekend working

Salary: Circa £27,000 per annum

Location: Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

The role:

We have a great opportunity for a Facilities Coordinator to join our small established team to support the work of the charity by ensuring our buildings remain in good repair and ensure a excellent standards of health and safety for our staff and visitors.

You will assist our Estates Manager in the maintenance of Coram’s buildings and grounds. Your responsibilities will include monitoring the work distribution amongst our facilities team, logging and allocating work requests, delivering day to day repairs to our properties and overseeing contractors on site. You will carry out regular checks, maintenance, and scrutiny of all locations at our site. Health and Safety checks and site security will form a regular aspect of the weekly programme

The working hours be between the hours of 11am to 7pm, Monday to Friday with some flexibility required for evening and weekend work.

Please see the Job Description to understand more about the role and to see if it’s the ideal opportunity for you.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Tuesday 27th May 2025 at 23:59

Interview Date: TBC 

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

*CAMPAIGN & PROGRAMME MANAGER*

About us 

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England. 

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare.

And it’s worked. Thanks to the dedication of our members, early years is now one of the top six priorities for the new government’s Plan for Change, but our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that: 

• every child can access high-quality education and care that their parents can afford and that will support them to thrive 

• every provider is funded fairly for the places they offer 

• every early years professional is rewarded and recognised for the skilled work they do 
   

This year we launch a new three-year programme to achieve one of those key aims – raising the status of the early education profession, and we need a Campaign & Programme Manager to help us drive that work. 

About the role

• Hours: 30 hours (4 days per week). Some out-of-hours work may be required for which TOIL will be given. 

• Duration: Two-year contract with possible extension subject to funding. 

• Location: Homeworking, but within easy reach of London 

• Salary: £48,000 per annum FTE (£38,400 pro-rata) 

Although we work remotely with a team that is spread nationwide, this role does require someone based in or close to London in order to deliver our Westminster programme of activities.

We work flexibly and it won’t come as a surprise to you that we understand the challenge of caring commitments. We trust you to manage your time, but we do expect that most of your hours are worked during standard office hours so that we can collaborate as a team and engage with our coalition partners. Our core working day is a Thursday. As a fully remote team this helps us to stay in touch and connect. 

This role is initially offered on a two-year fixed term basis which we expect to renew in line with funding and is offered at four days per week. If you have a preferred working pattern, please speak to us and we would be happy to see if we can make it work. 

The Coalition has experienced significant growth over the last two years and with early years firmly on the political agenda, we expect this to continue. Our hope is that this role will evolve and the successful candidate will continue to progress within this growing and impactful organisation. 

For the last two years, the Coalition has been incubated by the Women’s Budget Group, the UK’s leading feminist economic think tank. Our growth means that we are now ready to spin out into a separate and independent legal entity. That means that your employment contract will initially be with WBG on behalf of the Coalition but will then transfer across to the newly constituted organisation. This won’t change your role, your terms or your pay, but we want to tell you now. We are happy to answer questions at interview about that. 

What you can expect to be doing 

• Whilst the coalition currently has almost 40 core member organisations who shape our policy and lead on our shared campaigns, we are looking to grow our network of supporter organisations – these are partners who share our belief in the value of early education and childcare even if they do not work directly in early years policy. The Campaign & Programme Manager will lead a new project to identify, onboard, engage and grow this supporter network, ensuring they remain up to date with the latest research produced by the Coalition and its partners. 

• Managing the progress of this exciting yet complex programme, ensuring research partners are staying connected and all programme outputs feed into our overarching aims. This will include coordinating update meetings for programme partners and ensuring that we stay on track and meet our aims.

• With the support of the Head of Advocacy and our external comms partner, develop a new narrative to raise the profile of the early education workforce and deliver a series of campaign moments across paid, earned and owned media to support this work. 

• Deliver ongoing comms and campaign projects designed to grow the coalition’s profile across a range of stakeholders. 

• Analyse and scope political developments related to the early education and childcare workforce, identifying opportunities to engage and influence. 

• Support the organisation of Coalition in person and online events. 

• Engage collaboratively with Coalition members to coordinate and amplify their collective and individual voices and work. 

• Support with the creation, writing and publication of communication materials including blogs, case studies, press releases and research reports. 

• Work with our research partners to drive the aims of the programme. 

About you 

You will be creative, resourceful and highly effective at building relationships across a wide range of stakeholders. Above all else, you’ll be as passionate as our members about the opportunity that the early years holds for children, families and wider society. 

You will play a pivotal role in driving the aims of our new programme, with responsibility for ensuring all elements of this complex programme are working in unison. You'll also be delivering campaign moments that raise the status of early educators while amplifying our emerging research from this programme, and activating new messaging and narratives. 

With the support of our Head of Advocacy & Communications, you will grow our network of supporters, securing the backing of organisations from across civil society, the business community and the public sector for our shared aims. 

Ideally you will have a good working knowledge of the challenges facing the sector and a good understanding of key influencers in this space including think tanks, MPs and journalists.

You will be a confident communicator with strong writing skills and an eye for detail. The right candidate will be comfortable working in a small team where we all muck-in and benefit from each other’s skills. 

Person specification 

Essential 

• Strong background in advocacy and campaigns. 

• Experience of managing research/advocacy programmes with multiple stakeholders.

• Good at building and nurturing relationships at all levels of seniority. 

• Experience of working in a fast-paced campaign environment or working on high-profile campaigns that have had good cut-through. 

• Excellent knowledge of both the media and political landscapes. 

• Ability to write compelling, high-quality content for various audiences. 

• Comfortable with remote-working with the ability to self-manage when necessary. 

Desirable 

• Good understanding of the complexities and challenges facing the early education and childcare sector. 

• Experience of working on employment-related issues or with other public sector/education workforces. 

The application process 

Please apply with CV and cover letter by the listed closing date. No agencies please. We use anonymous recruitment.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team. 

We can only consider applicants with the right to work in the UK. 

We regret that our small team does not have capacity to respond to unsuccessful applicants individually. 

Closing date for applications: 9am, 19th May 
Interviews: W/c 26th May 
Start date: ASAP