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A fantastic opportunity has arisen for a Virtual Casework Coordinator to join the Casework and Community Engagement Team at SSAFA, the Armed Forces charity.
About the role
You will be responsible for the efficient daily operations of the Virtual Casework Office. You will be working collaboratively with SSAFA colleagues and volunteers across all Regional Offices to ensure SSAFA beneficiaries receive a consistent, timely, and high-quality service.
You will be responsible for providing specialist administrative support, working closely with SSAFA Regional Offices, this will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.
This role will be key in supporting regions transitioning to our new digital platform, stepping in where extra help is needed.
About the team
The team operates within a "virtual" office and will assist in the rollout of the Network Delivery Project (NDP) across all regions. The successful candidate will join a support team that includes two virtual casework coordinators, under the guidance of the Virtual Casework Manager.
All team members are homebased.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 22 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an enthusiastic and motivated individual to join the Haringey Team in London.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11352 Stroke Support Coordinator
Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: This is a Maternity Cover role for 12 months, until 26 April 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 March 2026
First Interview (online): Friday 3 April, via Microsoft Teams.
Second Interview (face to face): Thursday 9 April, London EC1V 2PR
The Role
Reporting to Service Delivery Coach, key responsibilities will include:
- Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
- Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant.
- Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have experience in:
- Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
- Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11348 Stroke Support Coordinator
Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 18 hours per week
Salary: Circa £14,100 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 29 March 2026
Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
- Provide personalised information, advice and support.
- Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
- Providing person centred support.
- Working to improve outcomes for individuals/communities
- Using technology and IT systems to support your work and keep timely, accurate records.
- Working collaboratively with other professionals in a variety of settings.
- Delivering presentations and organising local events
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees.
Position: S11347 Stroke Support Coordinator
Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week
Salary: Circa £18,800 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 March 2026
Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service.
Reporting to the Service Delivery Coach, the Stroke Support Coordinator’s key responsibilities will include:
- Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes.
- Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database.
- Supporting clients to make informed lifestyle changes which will help them to prevent further strokes.
- Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.
- Planning and facilitating Stroke support group sessions to increase participants’ understanding of stroke and how to manage/ support their recovery.
About You
The post holder will have experience/background in:
- Experience of providing person centred support.
- Experience of working with people with a disability or long-term health condition, and their carers.
- Experience of using technology and IT systems to support your work and keep timely, accurate records.
- Effective listening skills with the ability to communicate clearly with a wide range of people.
- Experience of working with health and social care professionals in a variety of settings.
This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action.
Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement.
You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market.
This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery.
Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.
Timeframes
Closing date for applications: Midnight 24th March
Virtual interviews – Tuesday 1st or Wednesday 2nd April
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.
The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.
The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.
In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.
We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement.
Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.
Please follow instructions on the Charity Job website and you will be redirected to our website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 18 March 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
