Store manager volunteer volunteer roles in Scotland

We are seeking an experienced and passionate HR and people professional to join our Board and help shape an inclusive and supportive organisation. We are particularly interested in hearing from people with expertise in HR, people strategy, organisational development or workforce wellbeing, who share our commitment to creating a positive environment where staff and volunteers can thrive.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.

The HR Trustee will contribute to all aspects of the charity’s governance while providing essential HR expertise to support and enhance our work. We are seeking an experienced people professional to help make a meaningful impact at CLAPA, in line with its strategic priorities.

About CLAPA

The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.

We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.

Fundraising Manager (volunteer) - Role and Responsibilities

• Oversee implementation of Equal Aqua's fundraising strategy in line with business objectives, and the vision and values of EAU;
• Lead an international team of volunteers to execute the fundraising strategy, delegating and managing responsibilities as appropriate;
• Lead EAU Fundraising team to raise income through multiple channels: grant and charitable foundation applications, corporate sponsorship, individual and community giving, and creative fundraising events;
• Manage a portfolio of existing supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors;
• Improve supporter retention and maximise donors’ lifetime value to EAU;
• Monitor developments in the funding world/landscape and identify opportunities to bid for funding.
• Be a key player in preparing the annual budget, tracking income and expenditure, and achieving the annual targets agreed for individual giving, mid-level giving, and wider voluntary funding.
• Report to the Equal Aqua Executive Committee and Board of Trustees.

Business Functions

• Work independently and proactively, working flexibly during peaks and troughs of EAU’s activities, while prioritising work to meet deadlines;
• Support reporting to Equal Aqua’s Executive Committee, relevant subcommittees, and Board of Trustees;
• Attend EAU team meetings, committee meetings, and (where appropriate) Board of Trustees;
• Contribute to EAU’s external reporting, providing materials for project reports to grant-givers and

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions

Objectives:

• To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
• To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
• To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

·32,866 people with improved access to safe water

·11,044 people with improved sanitation

·11,755 people with improved WASH knowledge and skills

·3,877 people with improved menstrual hygiene knowledge

·British High Commission award winner

VALUES:

At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

Why volunteer for EAU?

By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world.  If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.

*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.

Interviews will take place via MS Teams where you will meet an informal panel of volunteers.

Data Protection and Privacy:

As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.

You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.

DEI statement:

EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.  

We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.

‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Why join us

Rebuild with Hope Foundation was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.

It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.

Benefits

• FREE DBS.
• Discounted food.
• Store discount.
• Volunteer from home.
• Above all you will be making a positive difference in your befriendee’s life.
• As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
• You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
• Training opportunities,
• Volunteering experience
• Detailed references will be provided.

​

Why join us

Rebuild with Hope was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Treasureyou will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Treasurer Specific Duties

• Liaising, where applicable with the CEO (or other appropriate member of staff)
• Supporting the Board to monitor the financial position of the charity
• Creating in conjunction with relevant financial senior instruments for the control of charity assets
• Ensuring that staff create sound financial instruments for the control of charity assets
• Advising on the financial implications the Charity's Strategic Plan
• Ensuring that the annual accounts are compliant with the current charities’ SORP
• Ensuring close working relationships with the internal audit team and any Committees of the Board
• Ensuring that sound financial management is maintained and ensuring expenditure is in line with the charity’s objects
• Acting as a counter signatory on charity cheques and any applications and receipts of funding (if mandated)

Trustee Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

Why join us

Rebuild with Hope was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Chair Specific Duties

• Rebuild with Hope operates within the law, and according to its constitution and its commitments to stakeholders and is adequately resourced to meet its commitments.
• Rebuild with Hope develops an effective strategy in line with the core values of the organisation
• All Board Members are fully involved in discussions and decisions, and the contribution of individual Members is monitored. The Chair will encourage group decision making, teamwork, and a sense of shared purpose, and will foster a sense of inclusivity and shared mission by informing the Board at each meeting of any ‘Chair’s business’ which has taken place since the last meeting
• The Board’s agenda is appropriate and focuses on the key strategic issues, all planned business is dealt with in an equitable, fair manner and a conclusion is reached in each case, and that decisions are clearly and accurately minuted
• The Board continually monitors Rebuild with Hope’s progress, and that Board Members have regular, timely and relevant information on strategic and financial issues and key risks
• Board Members have a proper knowledge and understanding of their roles and responsibilities
• The Board delegates, as appropriate, to its Committees and to its Chief Executive
• Regular reviews of Board, Committee and Chief Executive performance are undertaken, and a programme of development processes for the Board, its Members, and the Chief Executive is established
• Periodic reviews of the composition and workings of Rebuild with Hope are undertaken to ensure it continues to respond appropriately to changes in the wider environment
• Effective use is made of the Board’s time within, and between, meetings
• The Board receives professional advice when necessary
• The support and commitment of Rebuild with Hope’s partners and key stakeholders are developed and sustained
• They represent Rebuild with Hope as required and foster positive relationships with a range of stakeholders. The Chair will ensure that a high profile is maintained for the organisation, and that stakeholders are kept informed of our work
• Positive working relationships are maintained among Board Members and with the Chief Executive to enable an appropriate balance of challenge and support to be provided 

Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

We are seeking two enthusiastic and committed individuals to serve on our Board. This is an exciting opportunity to join an ambitious organisation working at the intersection of law, campaigning and social justice. As a Trustee, you will help shape the future of PILC, ensuring that we remain true to our purpose while continuing to deliver meaningful impact for the communities we serve.

We are committed to developing and maintaining a Board that is as inclusive as possible and representative of the communities we work alongside. Therefore, having lived experience in an area of our work would be advantageous. We welcome applicants from a wide range of backgrounds, experiences and perspectives, recognising that a diverse Board strengthens discussion, improves decision-making and helps us better fulfil our mission.

We are particularly interested in applications from individuals who have legal expertise (ideally in the non-profit sector), or expertise in Human Resources or Finance.

As a member of the Board of Trustees, you will oversee the strategic direction, governance and financial sustainability of the organisation. You will help ensure that PILC has a clear strategy, that its resources are used effectively, and that its activities remain aligned with its charitable objectives and values. You will also provide constructive support and challenge to the Senior Management Team, helping the organisation to develop, grow and achieve its mission.

Trustees have collective responsibility for the governance of the charity. This means that decisions are made collectively by the Board and trustees share responsibility for those decisions, always acting in the best interests of PILC.

Please note that this is a voluntary position, but reasonable expenses will be reimbursed. The time commitment for this role is approximately 8-10 days per annum. The Board meets online on the 3rd Monday of every other month from 6-8pm and trustees are required to attend with their cameras on. All Board papers are circulated usually 2 weeks ahead of the meeting.

Duties
As a Trustee, you will be expected to:
• Attend bi-monthly Board meetings (held remotely), having read the papers in advance and being prepared to contribute constructively to discussion and decision-making.
• Attend the annual Board away day and Annual General Meeting (AGM).
• Support, promote and provide advice on PILC’s charitable purpose, vision, values and strategic objectives.
• Approve operational strategies, policies, and monitor and evaluate their implementation.
• Oversee PILC’s financial sustainability by reviewing and approving budgets, PILC’s financial statements and monitoring and evaluating financial performance.
• Ensure that the charity is well governed, effectively managed and compliant with its legal and regulatory obligations.
• Support the effective management of risk and ensure that appropriate systems of internal control are in place.
• Provide appropriate support, constructive challenge and accountability to the Director in the exercise of their delegated authority.
• Keep informed about developments affecting PILC, the non-profit legal sector and the wider operating environment.
• Contribute to the regular review and continuous improvement of the Board's effectiveness and governance arrangements.
• Exercise independent judgement, act with reasonable care and skill, and always act in good faith in the best interests of PILC’s, managing any actual or potential conflicts of interest appropriately.
• Act as an ambassador for PILC, promoting its work and using your skills, knowledge, experience and networks to support the organisation where appropriate.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.