Strategic lead jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Head of Trusts and Global Markets
Salary: £55,194.00 -Band E
Location: London, we offer hybrid working; however, the successful applicant will be required to work from our London office on a regular basis and be available for in-person meetings as needed.
Tenure: Permanent, full-time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a skilled and experienced professional in the field of trusts and global markets?
Could you lead the strategic development of the trusts and global markets programme, ensuring full consideration of audiences (internal and external) and propositions to create an engaging strategic plan aligned to the organisational strategy ?
Do you have the skills and experience to provide leadership to the Trusts and Global Markets team ensuring they are fully equipped, enabled and supported to develop exceptional partnerships and deliver against targets and organisational priorities?
Then we'd love to hear from you!
ActionAid is looking for an experienced high value relationship expert to join the Trusts and Global Markets team as Head of Trusts and Global Markets. The role is crucial to the strategic direction of this area, part of the high value philanthropy and partnerships team at ActionAid UK. We’re looking for someone with strong experience of developing and running a high-end Trusts partnerships programme, with proven experience of building and maintaining relationships with Trusts or other major sources of income such as HNWI/corporates that has resulted in significant gifts and a proven ability to hit financial targets.
The successful candidate will have a proven track record of leading, inspiring and developing teams, through periods of organisational change and uncertainty. The post holder will need to be an excellent networker, innovative, creative and be confident in influencing for results. You will be empowered to represent ActionAid and to take decisions quickly. You’ll be joining a high performing collaborative team, at a really exciting time for the organisation.
Key responsibilities include:
Building and maintaining relationships with key trust and foundation donors
Developing fundraising strategies to secure funding for our programs and projects
Managing our diverse global investment portfolio to achieve financial growth and stability
Monitoring and evaluating the performance of our investments and adjusting strategies as needed
Collaborating with stakeholders to ensure alignment with organisational goals and objectives
To be successful in this role, you should have a strong background in finance, fundraising, or investment management, as well as excellent communication and relationship-building skills. A solid understanding of trusts, foundations, and global markets is also essential.
If you are looking for an impactful, challenging and rewarding opportunity to make a positive impact on the world, we encourage you to apply for this position.
Further details available within the JD
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
The Operations Officer will lead the development of a new licence-based partnership opportunity, which will support the DofE’s engagement of NGBs. This role will also support the engagement of NGBs as partners across the UK. This work contributes to the DofE’s commitment to improve access to meaningful activities for young people doing their DofE.
Whilst delivering this project, you will work alongside 4 other Operations Officers within the AAP team, who each manage a varied portfolio of AAPs for each Section of the DofE Award. You will also work closely with a Project Manager within the Strategic Programmes team to deliver this project. The role will be field-based, and applicants will work from home most of the time. This role will involve some travel to attend field-based meetings when necessary.
What we are looking for:
We are looking to recruit a dynamic, proactive, and effective team player to join the Approved Activity Provider Team. The post holder will report to the UK Operations Manager (Approved Activity Providers) and will be responsible for supporting the delivery of a project to improve DofE participant’s access to meaningful physical activity within National Governing Bodies (NGBs).
You will be a passionate advocate for the work of the DofE and be driven to realise the DofE’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.
A full job description can be viewed below
This position is a 2 years fixed term contract 21 Hours per week
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more.
How to apply:
If you think you have the desired skills and experience, then please apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.
Closing Date: 18th May -Midnight
First Interviews: Friday 6th June – To be held virtually by MS Teams
Second interviews: 12th and 13th June - To be held virtually by MS Teams
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
The Role
The Head of Operations role holder will lead the Facilities, Logistics and Welcome Desk teams in the effective delivery of the day-to-day operational functions. They will also be integral in developing and implementing building and facilities improvement strategies and lead on the SU's compliance measures, including Health and Safety and Governance. This position is essential for the SU in ensuring robust alignment with external legislation and requirements, and ensuring relevant business continuity and risk management across the organisation.
Reporting into the Directors of Social Enterprise and People, Equity and Organisational Development, the role holder will work closely with senior leadership colleagues, and also manage a number of direct reports from their areas.
We are looking for someone with experience of managing, influencing and motivating different groups of staff, stakeholders and managers to deliver on operational and strategic plans within a complex organisation. Knowledge of managing and reporting on different and multiple legislative frameworks specifically around Health and Safety, Business Continuity and Major Incident planning is required for this role, as is understanding of managing capital projects through working with facilities teams and external contractors.
Working at the Students’ Union
We exist to represent, support and enhance the lives of our members. We’ve done so since 1906. We are an independent charity and work closely with the University to achieve a world-class student experience. We’ve got a fantastic modern building featuring cafes, two shops, four bars, an advice centre, an activities and sports zone, where students can join over 400 sports clubs and societies. There’s something different happening in the SU every day: from club nights to film screenings, live music, theatrical performances and fascinating talks. We offer a relaxed space for students to take time out. We also have a nursery and offer childcare. We’ve been rated the best Students’ Union in the UK by the Times Higher Education Student Experience Survey for ten years running!
Creating a more diverse team
Sheffield Students’ Union is committed to creating a fairer, more equal, more diverse and inclusive, more diverse and liberated workforce.
What we are currently doing to create an inclusive workplace -
- Equality, Diversity and Inclusion working group and staff network
- Training and development in ED&I
- Accessibility audits
- Flexible working arrangements
- Inclusive policies and procedures
Your Benefits
You will work in an exciting and progressive environment and enjoy great staff benefits:
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30 days annual leave per year + Bank holidays
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Cycle to work scheme and cycle hub
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Flexible working hours and WFH opportunities
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Generous workplace pension scheme
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Well being Programme
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Opportunity to purchase an NUS card
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Enhanced offers available in relation to sick pay, parental leave and leave for carers and compassion
Salary: Grade E - £55,439 - £61,528
Hours: 35 (1.0 FTE) although open to flexible working requests such as Part-Time hours or Job Shares where possible.
Closing date: 27th May 2025
Interviews: Week beginning 2nd June 2025
Start Date: As soon as possible
The client requests no contact from agencies or media sales.
Welcome to the University of London, a truly exceptional and inspiring institution.
Location: London / Hybrid (option to work remotely for up to 60% of the work week)
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
About the role
We now seek an exceptional Philanthropy Systems and Data Manager to play a vital role in delivering our transformational fundraising efforts, most notably, our bold and exciting Library Transformation Project. This is more than a back-office data role. It’s a chance to lead from the front, to make sure the systems, processes and data that underpin our success are not only operationally sound but exemplary. You’ll be a key part of our Philanthropy Operations team, ensuring donations are accurately processed, data is pristine, and insight flows freely across our organisation. Crucially, your work will empower colleagues, engage donors and underpin strategic decisions across our university-wide campaigns.
Who are we looking for?
We’re looking for someone who thrives on complexity, brings real rigour to their work, and understands the power of great data to drive change. You'll take ownership of our CRM (Blackbaud’s Senator), lead data integrity initiatives, manage high-value donation processes, and partner with senior stakeholders across the institution to ensure everything we do meets the highest standards of compliance, efficiency and impact.
If you're driven by making systems work better, collaborating across departments, and seeing the direct results of your efforts on campaigns that matter, this could be your ideal next step. Join a team that’s passionate, values-driven and ambitious, at a university that’s rich in history and bold in its future. Apply now and help us build something lasting.
Further information
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.
Closing date: By 9am, Tuesday 3rd June 2025
Coeliac UK currently has an exciting opportunity for a PR and Communications Manager, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £40,481 - £44,978 per annum.
Coeliac UK is the charity for people who need to live without gluten.
For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food options, fund research, and provide trusted advice to our community.
Join us in our mission to create a world where no one is limited by gluten.
The PR and Communications Manager role:
We are seeking a talented and proactive PR and Communications Manager to raise the profile of the charity through impactful storytelling and strategic media relations. Reporting to the Head of Marketing, this newly created role will lead the delivery of our PR function, brand communications, and celebrity engagement strategy. It’s a fantastic opportunity for a passionate communicator to make a meaningful difference by sharing the stories that shape our mission: ensuring no one’s life is limited by coeliac disease.
Key responsibilities of the PR and Communications Manager:
- Create and implement a proactive media strategy to raise awareness of Coeliac UK.
- Lead the press office function, responding to media enquiries and building relationships with journalists and key stakeholders.
- Draft compelling press releases, opinion pieces, and research-led media content in collaboration with internal teams.
- Develop and manage case studies to amplify lived experiences of people with coeliac disease.
- Manage PR activity for Coeliac Awareness Month and support ambassador, influencer, and celebrity engagement.
- Act as brand guardian to ensure tone and visual consistency across all communications.
- Collaborate across departments to support regional press, marketing campaigns, and brand development.
Knowledge, Skills, and Experience required for the PR and Communications Manager:
We are looking for a creative and organised PR professional with excellent communication skills and the ability to lead media strategy. The ideal candidate will have:
- Proven experience in PR and communications, ideally within a charity or health-related sector.
- Outstanding writing skills with the ability to create impactful, engaging stories and messaging.
- Strong relationship-building skills with a background in media relations and campaign delivery.
Closing Date: 30th May 2025
If you would like to be considered as our PR and Communications Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Goodman Masson are delighted to be supporting a leading independent policy organisation based in London who are seeking Finance Business Partners to support its globally focused research and advisory work. With a strong reputation for shaping thought leadership and influencing international policy, the organisation is currently undergoing a strategic transformation to modernise systems, streamline operations, and enhance financial planning and oversight.
This is an excellent opportunity for experienced finance professionals to contribute to a purpose-led organisation operating at the heart of global affairs. In this role, you will work closely with a research centre, collaborating with academic and policy teams while partnering with central finance to ensure robust financial management across key projects and funding streams.
Key Responsibilities
Lead quarterly forecasting and annual budgeting for your assigned research centre
Cost projects and monitor profitability across grants, donations, and other funding sources
Track actual income and expenditure against budgets; analyse and explain variances
Collaborate with the central finance team on management accounts, accruals, and income recognition
Oversee project-specific financial reporting, audits, and compliance with funder requirements
Support implementation of a new finance system and contribute to process improvements
Act as a trusted financial advisor to research leads and senior stakeholders
Strengthen internal controls and promote financial best practice across the organisation
About You
ACA/CA/ACCA/CIMA qualified accountant
Proven experience in business partnering, budgeting, and financial project oversight
Experience within the charity, education, or non-profit sector (advantageous)
Excellent communication skills with the ability to present financial insights clearly to non-finance colleagues
Strong analytical and organisational skills with a focus on accuracy and deadlines
Proactive, collaborative, and comfortable working in a dynamic environment
Familiarity with funder requirements across foundations, government bodies, and NGOs
Benefits
37 days annual leave (including public holidays and office closure days)
Pension salary exchange scheme
Hybrid/flexible working
Enhanced parental leave and employee assistance programme
Opportunity to work in a highly respected, purpose-driven environment with global impact
Apply now to be part of an organisation committed to making a meaningful contribution to international policy and global development through strong financial leadership.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to empower organisations, causes and ideas that are making a real difference – by providing them with the very best financial and technical support, at a price they can afford.
We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.
About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.
Key Responsibilities
- Prepare, review, and deliver high-quality financial information to a diverse portfolio of clients
- Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
- Review and maintain good accounting systems, policies and practices
- Manage monthly financial cycles, including management accounts, payroll, and VAT returns
- Support clients with budgeting, planning, and forecasting – for day-to-day operations and for special projects
- Contribute to the development of our internal finance processes and practices
- Collaborate closely with other team members to deliver excellent client outcomes
What We’re Looking For
- Experience with Xero and/or QuickBooks Online (QBO)
- Strong understanding of financial reporting for charities, including Charity SORP
- Excellent communication skills, especially in translating financial concepts for non-financial audiences
- Confidence with Excel and other office tools
- Strong organisational skills and attention to detail
- Ability to manage multiple priorities and meet deadlines
- A self-starter who enjoys working in a collaborative environment
- Relevant financial qualification
- Experience in a fast-paced or multi-client environment is a bonus
What We Offer
- 25 days annual leave (pro-rata) plus bank holidays
- Health insurance
- Commitment to CPD and on-the-job training
- Flexible working arrangements
- Meaningful work with purpose-led clients
- A supportive and values-driven team environment
A not-for-profit firm dedicated to making a difference
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative communicator with a passion for impactful storytelling and seamless project delivery? Join our dynamic and vibrant Communications Team, where your ideas will shape campaigns that inspire, inform, and connect with purpose.
As our Marketing Specialist, you'll lead the delivery of strategic marketing projects from concept to execution across channels like email, print, web, video, and live events. You’ll collaborate with stakeholders, commission compelling content, and ensure everything aligns beautifully with our brand and mission.
Office-based in Fleet, Hampshire
*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays. However, we reserve the right to vary those arrangements in future.
Hours: 35 hours per week
What We're Looking For
We're seeking a motivated Marketing Specialist with a passion for delivering standout campaigns. The ideal candidate will bring:
⭐At least 1 year of experience in a marketing role, with a solid grasp of marketing principles and the confidence to guide projects and advise stakeholders.
⭐Strong project management skills, demonstrating an organised, team-oriented approach with the ability to juggle multiple priorities, meet tight deadlines, and keep everything on track and on budget.
⭐Excellent administrative and digital skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
⭐Hands-on experience creating effective marketing collateral across multiple platforms, print, digital, video, and more, all while staying within budget and timelines.t and timelines.
⭐A proactive, can-do attitude and collaborative spirit, committed to producing high-quality, impactful work.
⭐Personally committed to the Christian faith. You can read more about this in our Policy on Posts to be Held by Christians.
Bonus Points For:
- Experience working with external design agencies
- A qualification in Marketing or Communications
- Familiarity with print production processes (creative and high-volume)
- Working knowledge of Adobe Illustrator, Photoshop, and Premiere Pro
Are you ready to take on the challenge of playing a pivotal role in helping release children from poverty in Jesus’ name?
In return, you will get
- Flexible and sociable working environment
- Time in Lieu offered
- Pension scheme with 10% employer contribution
- Income Protection & Group Life cover
- Private Medical & Dental cover
- Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
- Weekly team prayers and devotionals
- Compassion updates and worship events
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.



The client requests no contact from agencies or media sales.
Head of Grants
Are you a visionary leader who can turn ideas into reality? Do you have the drive to manage complex projects, inspire teams and create lasting impact on a national scale? Do you love giving charities money? If so, we want to hear from you!
This is a remote working role offering part-time hours, on a permanent basis.
Position: Head of Grants
Location: Remote/London
Hours: Part-time (4 days per week)
Salary: £50,000 - £55,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 5pm 16th May 2025
About the Role
This role is key to shaping how the organisation maximises impact over the next 5 years, delivering on ambitions for the 2024-2029 Strategy. The aspiration is to help 10,000 young people at risk or experiencing homelessness, to reach their full potential.
By working with key players in the youth homelessness landscape, like-minded organisations, and embedding the voices and experiences of young people in this work, you will help maximise social impact and deliver £150m in social value by March 2029.
You will ensure the charity is the best possible grant funder in the field, thoughtful, diligent, transparent and efficient, as it works with the very best charities across the country deliver vital support to young people facing homelessness.
You will be in charge of grant programme design, development, and delivery in line with the new strategy. You will have the opportunity to work on new programmes and ideas, and to gather data and insight from this vital work (and other sources) that will help both future grant-making and our influencing work nationally.
About You
Whilst grant-making experience would be helpful, what truly matters is your ability to strategically lead and drive projects that deliver impact. You’ll be at the forefront of developing and delivering new programmes, ensuring they align with key targets while bringing innovative ideas to life.
This role is not just about achieving KPIs, it’s about leading teams to achieve results. You will have experience of delivering presentations, developing ideas and projects collaboratively, and using data-driven insights to shape future projects and influence decision-making at a regional or national level. Strong project management, monitoring, and evaluation skills are key in this role, as are those of team- and partnership- working.
If you are a senior leader looking for your next role, then we would love to hear from you.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).
You may have experience in other roles such as Grants, Impact, Grants and Impact, Head of Grants, Head of Impact, Head of Grants and Impact, Impact and Innovation, Director of Grants, Director of Impact, Director of Grants and Impact.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key Responsibilities
Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations.
- Undertaking debt advice file reviews.
- Identifying advisers’ soft skill and technical training needs.
- Providing constructive feedback, and pastoral support, to advisers and their line managers.
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
Ensure project compliance and quality requirements are achieved
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload.
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Are you a dynamic fundraising leader ready to shape the future of statutory and trust income for one of Scotland’s most impactful social care charities?
VSA – a values-led organisation with a proud 155-year history of enabling vulnerable individuals and communities to thrive – is entering an ambitious new phase of transformation and innovation. As part of this journey, we are creating a brand-new senior role: Fundraising Manager – Trusts, Lottery and Statutory Fundraising. This is a rare and exciting opportunity to build a best-in-class function from the ground up and redefine how statutory and grant income supports and scales the vital work we do.
This is more than a fundraising role – it’s a strategic position. You will have the opportunity to contribute to the design, and own the implementation of, a forward-thinking strategy that secures significant and sustainable funding from trusts, foundations, and statutory bodies. From social care innovation to sustainability, digital inclusion to mental health – you’ll help unlock funding across a wide range of compelling and urgent causes.
We’re looking for someone with proven success in trust and statutory fundraising who is excited by the chance to grow something transformative. You’ll bring exceptional relationship-building skills, a talent for compelling bid writing, and a desire to work collaboratively across departments to identify new opportunities. This role is about scale, vision, and impact.
At VSA, you’ll be part of a passionate, multi-disciplinary directorate focused on commercial growth, marketing, and innovation. You’ll work closely with the Director of BDMI and senior leaders across the organisation to position VSA as a partner of choice for funders who want to make a lasting difference in communities across the north-east.
If you’re ready to lead, innovate, and deliver transformational change – we want to hear from you.
This can be a remote or hybrid role - with the expectation you spend at least a day per month working in the Aberdeen office.
Headhunting Global Talent and Leaders for Non-Profits, NGOs, BCorps, & Corporate organisations who make a positive impact on the planet.
£47,000 per year
Kings Cross, London (hybrid)
35 hours per week
Permanent
RNIB are recruiting for two Policy Managers (1 x International, 1 x Devolution) to lead within our policy team, ensuring we produce well-evidenced, impactful policy to drive real change to deliver better outcomes for blind and partially sighted people. Please tell us in your supporting statement, if you have a preferred role.
Both roles will sit underneath our Head of Policy, managing your own policy area with line management responsibility for 2-3 Policy Leads. You will also be responsible for either our liaison with RNIB's International team and our links with the global sight loss community, or the devolution agenda, looking at how we make policy across the four nations and into the regions of England, linking with our Area Campaigns team to drive forward regional strategy.
You'll oversee the development of policy positions across the team, bringing together internal and external expertise to get to the root of the issues affecting blind and partially sighted people, coming up with solutions for change and ensuring the voice of blind and partially sighted people is at the heart of everything we do.
To succeed in this role, you will be:
- A strategic policy expert - Experienced in shaping public policy and leading impactful campaigns that bring about real change.
- Passionate about inclusion - Deeply aware of the challenges faced by disabled people and committed to ensuring their voices are at the heart of policy development.
- A confident communicator - Skilled at turning complex data and ideas into clear, compelling reports, briefings, and messages tailored to different audiences.
- A collaborative leader - Able to lead and inspire a team, build strong relationships across the organisation, and work in partnership to achieve shared goals.
- Organised and delivery-focused - Comfortable managing multiple projects, setting priorities, and delivering high-quality work to tight deadlines.
- An influential advocate - Ready to build connections with colleagues, stakeholders and decision-makers, and represent RNIB with clarity, credibility and passion.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
How to Apply
If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Service Manager
mySociety
Remote
£45,000 – £55,000 per year
Full-time
Permanent
Job description
mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.
You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.
We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.
No recruiters or agencies, please.
What does the role involve?
- Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
- Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
- Maintain our strong record of legal and governance compliance across services
- Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs
User support and operations
- Triage, prioritise and manage all incoming support queries across services
- Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
- Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
- Collaborate with product and service owners to share insights and identify areas for improvement
- Help improve help guides and user-facing support documentation
Governance
- Maintain and update service policies, processes, and risk management protocols
- Ensure compliance with relevant laws and standards (including GDPR and media law)
- Monitor risk and report issues to senior management
- Coordinate regular internal meetings, reporting on service performance and operational updates
Requirements
We think this position would suit you best if you have some or all of the following:
- Experience managing complex, high-traffic digital services
- Strategic thinker with strong judgement and ability to manage ambiguity
- Passion for quality and service improvement
- Excellent understanding of GDPR and experience handling rights-based requests
- Familiarity with Freedom of Information, media law, or moderating online communities
- Skilled in identifying and solving problems and improving systems
- Excellent communication and stakeholder management skills
- Comfortable working in a remote team and supporting volunteers
Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.
Benefits
This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.
We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.
Deadlines and dates
· Applications close: Thursday 15 May 2025
· Interviews: Mid to end of May (via video call)
· We aim to inform applicants about interview shortlisting by mid-May.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.
We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.
We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.
Please note: This role is being advertised by NFP People on behalf of our client.
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Catch22's Victim Service provide emotional and practical support for victims and witnesses of crime and anti-social behaviour, alongside crime prevention advice. Last year, we supported 32,500 victims across the UK, achieving improved health and wellbeing outcomes for 99% of our service users.
Job Description
Catch22 is looking for a compassionate leader to join our growing Greater Manchester Victim Services as Deputy Head of Service. You will oversee the day-to-day operations of the service, ensuring the effective delivery of support for victims and witnesses as you help them on their journey to recovery.
Reporting to the Head of Service, you’ll provide line management to team leaders and administrators, implement systems for quality service delivery, and manage recruitment, training and supervision. You’ll work closely with police and other criminal justice partners to maintain strong referral pathways and ensure our services remain seamless and effective in its support for those that have experienced crime in the Greater Manchester area.
You will also contribute to strategic service development, quality assurance, safeguarding, and continuous improvement across the team. Your leadership will drive a culture of collaboration, learning and excellence.
Qualifications
The ideal post-holder will have:
A strong educational background, including English and Maths at GCSE level.
Proven experience managing and supporting teams in high-impact environments.
A track record of working with vulnerable individuals in multi-agency settings.
Confidence in performance management, risk assessment, and safeguarding practices.
Excellent communication, organisation, and IT skills.
A recognised management qualification or willingness to work towards one.
Knowledge of the victim and witness support system and a good understanding of the criminal justice landscape are highly desirable.
Additional information
Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3654D in your message so that we can identify the opportunity.
When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.
Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with few exceptions.
Contract: Permanent
Hours & work pattern: Full time, 37.5 hours per week.
Salary: from £35,874.00 - £40,508.00
Location: You will spend a minimum of 1-2 days per week in GMP HQ, Newton Heath. The remainder of your time will be split between remote working and supporting victims in the community.
Interview process: Group interviews are taking place on the 29th of May. Those successful will be invited to a 1-1 panel interview taking place on the morning of 3rd of June.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice.
Closing Date: 1630 on 23rd of May 2025. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
Shift patterns:
Hours and days worked will change week-by-week on a rota basis. The work pattern will vary but start and end times of the day will be consistent across the week.
Every 4 week term will include one working Saturday (with a non-working week day during that week) and one Sunday on call.
Shift start times and end time will be between 0800-1800 and be a 7.5 hour work day.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
Catch22’s Commitment to Opportunity & Progression
At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.
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Catch22 Justice requests no contact from agencies or media sales
Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
The client requests no contact from agencies or media sales.
Salary £27,000 - £31,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days
Base Hybrid working for the foreseeable future with regular attendance to the office, Pears Building, Pond Street, London, NW3 2PP:
o Tuesday to Thursday must be in our office
o Monday and Friday can be worked from home
The role
As the breadth and volume of our fundraising activity has grown over the last couple of years, an opportunity has arisen for a detail orientated and enthusiastic individual to join our database team. This role will be line managed by the Database Manager, with a dotted line to the Senior Database Officer to ensure the smooth running of our income processing activity, making a significant impact for the charity, and enabling excellent supporter care.
The team
Our dynamic fundraising department are preparing for an ambitious multimillion-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
- Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our Philanthropy and Campaign teams builds relationships with individual philanthropists, trusts, foundations, and corporate organisations which give, or have potential to give, £10,000 to the charity each year. They lead major appeal activity for the charity, currently focused on our exciting cancer campaign which is due to launch in 2025.
- Our database team sit within Fundraising, with their work underpinning and supporting the entire department.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 2 June 2025, 12 noon.
Interview date: 10 June 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.