Strategic manager jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Redbridge Crisis Alternative Service in London.

The role involves working in close partnership with the Area Manager to ensure the effective running, development, and strategic delivery of Hestia's Redbridge Crisis Alternative Service. This includes overseeing service provision during evenings, nights, weekends, and bank holidays to ensure year-round availability, as well as maintaining compliance with contractual, legislative, and organisational requirements. A key part of the role is supporting Recovery Workers and Peer Support staff in helping individuals de-escalate crises, develop self-management strategies, and build resilience. The postholder will also contribute to partnership development, monitoring protocols, and service performance by managing KPIs, outcomes, and user feedback. Additionally, they will be responsible for leading meetings, reflective supervision, accurate reporting, and supporting the annual Business and Equality plans to ensure services remain responsive to customer needs.

Beyond service delivery, the role carries responsibilities for health and safety management, budget planning, and resource optimisation. It requires effective leadership in managing staff and volunteers, including recruitment, induction, supervision, appraisals, performance management, and disciplinary procedures when necessary. The postholder will also provide support to students and volunteers, and work with the Senior Management Team and external stakeholders such as NELFT NHS to strengthen strategic partnerships. They will promote co-production by fostering reciprocal relationships between staff and service users, encouraging collaboration rather than dependency. Finally, the role emphasises commitment to equality, diversity, and embedding organisational values into all aspects of service delivery.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The role requires demonstrable experience in managing services for people with mental health and complex needs, alongside expertise in staff recruitment, induction, supervision, motivation, appraisal, training, and handling disciplinary or grievance matters. Strong experience in performance monitoring and maintaining consistently high service user standards is essential. The postholder must also be capable of managing complex budgets, promoting the organisation externally, delivering presentations, and producing marketing material when needed.

In addition, the role demands an excellent understanding of mental health crisis management, community care, health and safety, welfare benefits legislation (including welfare reform), and working in partnership with statutory services. Candidates should have proven skills in assessing, implementing, and reviewing support plans, as well as strong IT proficiency, including MS Office and case management systems, to produce accurate reports and audit staff performance. Strong written and spoken English, the ability to interpret complex reports, and sound knowledge of safeguarding practices are also critical for success.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Refugee Resettlement Manager (M518)

Salary: Grade PO2 £44,075 to £47,181 per year

Term: Fixed-term to 31/03/2027

Working Hours: Part-time 17 hours per week

We are on the lookout for a passionate individual who wants to help us make a difference to local communities here in Charnwood, Leicestershire.

The Council is recruiting for a Refugee Resettlement Manager.

About the role

In this role you will lead the Refugee Resettlement service and work with a range of partner services to ensure the delivery of high-quality and effective refugee resettlement services, including advice, integration and support, to enable refugees to achieve required outcomes and live independently in the UK.

We are looking for a committed individual with strong organisation, communication and partnership working skills, experience of staff and service management, and experience of delivering refugee resettlement or related services.

Please note - the successful candidate will be subject to an enhanced DBS check.

For further information please contact Katie Moore, Head of Strategic Housing.

The benefits of working with us:

• Agile working for many roles
• Generous annual leave of between 262.7 hours and 299.7 hours of leave (depending on length of service) inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant’s Employer Recognition Gold Award.

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting our website.

About the Council

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together

About Charnwood

We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.

At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.

No Agencies please.

Closing date: Tuesday 30th September 2025

Personal Assistant (PA) to the Directors of Strategic Partnerships and Performance & Insight

Contract type: Permanent, Full Time – 35 hours per week

Location: London, United Kingdom. Subject to right-to-work.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £39,358 – £42,500 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role sits across two key departments within the Communications and Fundraising Directorate —Strategic Partnerships, which drives transformational partnerships to achieve our mission and Performance & Insight, which ensures our work across fundraising and campaigning is insight-led, data-driven, and delivering maximum impact.

About the role

As our PA to the Directors of Strategic Partnerships and Performance & Insight you will play a proactive and central role in enabling effective leadership and operational delivery across two high-impact departments and work closely with both Directors, senior stakeholders, project teams, and administrative colleagues to drive sustainable change.

In this role, you will:

• Proactively provide executive support to both Directors, anticipating needs, and managing diaries and preparing high-quality materials for internal and external engagement.
• Coordinate departmental and leadership meetings, ensuring agendas, logistics and follow-up actions are delivered efficiently and reported to key stakeholders including Board and Committee members.
• Support the delivery of strategic initiatives and transformation projects, maintaining oversight of priorities, deadlines, and departmental records, and identifying opportunities for continuous improvement.
• Lead internal communications planning and collaboration across SP and PID, managing SharePoint sites, induction programmes, and collaborating with other PAs to align processes and share best practices across the organisation.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Significant experience as a PA or high-level administrator in a complex organisational setting, with a proven ability to manage competing priorities and deliver under pressure.
• A proactive, detail-oriented, and solutions-focused approach, with excellent organisational and time management skills.
• Strong collaboration and relationship management skills, with the ability to influence, negotiate, and build effective working relationships across diverse stakeholder groups.
•  Excellent written and verbal communication skills, with experience drafting high-quality briefing papers, presentations, and correspondence on behalf of senior leaders.

Although not essential, we’d prefer you to have:

• Experience in the charity or international development sector.
• Familiarity with project management tools and techniques.
• Understanding of data protection principles and experience managing intranet content.

Closing date: Applications close 12:00 PM UK time on 30 September 2025. Interviews are expected to take place week commencing 13 October 2025.

How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Note: We do not accept CVs or applications via external websites. Please apply through our website.

Are you passionate about enriching the university experience for students? Do you excel in supporting student leaders and managing complex administrative processes? If so, the University of Manchester Students’ Union has an exciting opportunity for you to become our next Student Groups (Administration) Manager.

As one of the largest and most dynamic students’ unions in the UK, representing over 47,000 diverse students, we are dedicated to making student life the best it can be. We empower students to pursue their passions, connect with others, and make a meaningful impact within their communities. As the Student Groups (Administration) Manager, you will be pivotal in ensuring that our student groups have the resources, support, and guidance they need to flourish.

In this key role, you will be at the forefront of our student activities, empowering student leaders by providing them with the tools and support necessary for effective group management. Your responsibilities will include continuously improving and overseeing all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable to meet increasing demands.

You will collaborate closely with various departments to coordinate essential resources such as room bookings, funding, and group management tools. Maintaining strong communication with students, you’ll promptly respond to their needs and ensure they have a positive experience with the Union. Additionally, you will play a critical role in ensuring compliance with best practices, union policies, and safeguarding the welfare of our student community, particularly in relation to risk management and legislation.

The ideal candidate will have a solid background in managing administrative processes, with a proven track record of streamlining operations to enhance efficiency. Strong organisational skills are essential, as is the ability to manage multiple tasks, prioritise workloads, and meet deadlines without compromising accuracy.

Effective communication is key to this role, as you will engage with a wide range of stakeholders, including students, staff, and external partners. We are seeking someone who is proactive in identifying and solving problems, always looking for ways to enhance service delivery and improve the student experience.

Furthermore, a deep commitment to our values - especially inclusivity and placing students at the centre of everything we do—is crucial. Your ability to ensure that all voices are heard and factored into decision-making processes will be fundamental to your success as Student Groups (Administration) Manager. If you’re ready to make a difference in the lives of students, we encourage you to apply.

Please read the full role profile before applying, as well as our guide to recruitment.

Feel free to use AI to clarify and organise your ideas; please don’t copy-paste AI-generated answers or let it replace your voice. Read our short guide on using AI in applications: UMSU Guide to AI use .

Kapella, formerly part of Relate, offers a range of services that focus on building better relationships and improve the wellbeing of families and individuals.

We are at an exciting new phase of growth and are looking to expand the current service offering and extend our reach across Birmingham, the Black Country and surrounding areas.

We are looking for an experienced Service Manager to lead and grow our Mediation and Child Contact Services, helping families resolve conflict, support separated parents, and provide safe child focused contact.

What you’ll do

• Develop the of mediation, separated parents, and child contact services in line with Kapella’s strategic plan.
• Oversee service operations, including case management, referral pathways, staffing, scheduling and budgets.
• Line manage a dedicated team of staff, volunteers and placements.
• Manage Safeguarding and ensure compliance with national standards (FMC, NACCC, LAA).
• Build strong partnerships with local agencies, commissioners and funders, identifying opportunities for growth and collaboration.
• Monitor performance and impact, ensuring continuous improvement.

What we’re looking for

• Service Management experience within mediation, family support, parental conflict or similar.
• Proven leadership skills, including team management, contract and budget management.
• Strong safeguarding knowledge and experience handling complex safeguarding issues.
• Excellent communication and partnership-building abilities, with confidence representing services externally.
• A strategic, creative and solution-focused approach
• The ability to balance the Charity’s mission with service quality and financial viability.

 

Why join Kapella?

• Be part of a values-driven organisation making a real difference to families in conflict.
• Shape a growing service and lead the development of an exciting new Child Contact Centre.
• Work within a supportive, collaborative team with opportunities for development.

Flexibility in working hours to meet service needs and manage risk or safety concerns is needed and some evening hours may be required and some travelling to other offices and external meeting will be necessary.  Ideally it’s a full-time (37.5 hours per week), but we are open to 4 days or part time working arrangements for the right person. 

The post is based at the Birmingham Office, with some hybrid working available.  We offer ongoing development, 25 days leave, professional development, a pension scheme and staff wellbeing support.

Deadline for applications Thursday 18 September 2025
Interviews will be held 23 and 24 September 2025

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Manager to lead our clinical services. This is a fantastic opportunity for an experienced therapeutic professional to combine clinical practice with leadership, safeguarding, and project management.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team, then please do get in touch.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate counselling manager, aligned with our feminist ethos and the needs of our service users, you will bring experience in leading counselling services, with a proven ability to deliver high-quality, trauma-informed support for women affected by domestic abuse. You will have experience in managing counsellors and/or volunteers, providing clinical supervision, and ensuring best practice across service delivery. You will be able to oversee the full cycle of service management, including monitoring outcomes, safeguarding, and compliance, while also contributing to service development and innovation in line with our strategic priorities.

If you are looking at the next step in your career into management, whilst making a real impact on women's and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge relevant to this post.

Closing date: 30 September 2025.

Interview date: w/c 6 October 2025.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities. 

Strategy, Quality and Assurance Manager
 
Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options including hybrid working arrangement
Salary: £50,998 - £55,224 inclusive annual salary up to 19.7 percent employer pension contribution
Hours: Permanent, Full-time 37 hours per week
 
Job Ref: P2409
 
About the role
 
This role will support the housing department deliver the corporate vision and strategic priorities of the council by providing a framework to ensure business improvement and customer focused services. These services must also align with all statutory requirements including those within the Social Housing (Regulation) Act and Building Safety Act 2022.
 
The role will help drive a positive performance culture with a tenant centred approach. The focus on improving service delivery within the housing department will lead to increased satisfaction among tenants and leaseholders. This is an exciting role and will champion the tenants’ voice through the development of tenant influence and embedding of resident scrutiny of service delivery.
 
About you
 
You will hold a professional housing qualification or have relevant experience in the housing sector. A high level of professionalism, excellent communication and analytical skills are essential for this role. You must also be confident and have experience in delivering high quality tenancy or customer service-related services to customers along with expert knowledge of the role of the Social Housing Regulator and what it means for the Council. Experience of leading teams through change, having a focus on continuous improvement and effective performance management are highly desirable for this role.
 
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
 
In addition to working within a great team and a comprehensive salary you will have access to:
 
• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
 
To apply
 
Please select the apply button on the vacancy and follow the steps below:
Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
 
Closing date for applications: 5th October 2025
Interviews are scheduled for w/c: 13th October 2025
 
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible.
 
You may also have experience in the following: Housing Performance Manager, Social Housing Regulation Act, Tenant engagement, Housing service improvement, Council housing strategy / Local authority housing, Social Housing Regulator compliance, Housing performance culture, Housing change management, Housing Performance & Improvement Manager, Tenant, Engagement & Service Improvement Lead, Social Housing Compliance & Performance Officer, Housing Strategy & Performance Manager, Resident Engagement & Scrutiny Manager. Housing Service Improvement Lead, Housing Regulation & Compliance Manager, Customer Experience & Housing Performance Lead, Tenant Voice & Housing Improvement Officer, Housing Transformation & Performance Partner
 
REF-223 964

Finance Manager

Location: London/Hybrid
Department: Finance
Contract type: Permanent
Hours: Full Time (35) and Part Time considered
Salary: £45,000 - £55,000 per annum skills and experience dependant

Providing transformative financial strategy and performance for transformative social impact.

The Big Issue Group is looking to appoint 2 Finance Managers as part of a transformative approach to how are finance team support and advise our wider group of companies. One of which will support our Media, Commercial and Funding functions and the other will support our frontline (outreach and support) team, our Big Issue Recruit team and our central services team.

We’re on an exciting journey to modernise and transform our finance function—and we’re looking for driven, forward-thinking individuals to be part of it who are passionate about precision, process, and progress. Our goal is to build a finance team that not only delivers exceptional control and accuracy, but also acts as a proactive partner to the wider organisation.

These roles are ideal for proactive individuals with a strong background in financial management and a recognised UK accountancy qualification. You will play a key role in driving financial performance, ensuring compliance, and supporting strategic decision-making.

You will take the lead the preparation of monthly, quarterly, and annual financial reports, manage budgeting, forecasting, and variance analysis processes, oversee cash flow, working capital, and treasury functions and ensure compliance with FRS 102 and other relevant accounting standards, particularly around income recognition and disclosures.

You will also be building and maintaining working relationships with teams across the Big Issue Group and helping to build a team both for now and for the future by liaising with external auditors, tax advisors, and regulatory bodies, supervising and mentoring trainee finance staff, supporting strategic planning and business case development and implementing and improving financial controls and systems.

We’re creating a collaborative, digitally enabled environment where innovation is encouraged and knowledge is shared. Experience with cloud-based accounting tools (such as Xero and its ecosystem) is a plus, but more important is your mindset: curious, adaptable, and eager to make a difference. If you're ready to help shape a modern finance function that’s integrated, agile, and future-focused, we’d love to hear from you – please download the Job Pack from the link below (Big Issue Jobs Board - If viewing this on an external Jobs Board, please click through to the BIG Jobs Board) for a full description of the roles or click "Apply" to apply for the role!

Salary and Benefits offered:

• Salary of £45,000 - £55,000 per annum skills and experience dependant.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Blue Light benefits card
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

The role is based at our Head Office In Finsbury Park, London with Hybrid working available - a minimum of 2 days per week in the office.

Closing date - 12th October 2025 (23:59pm) Please Note: We may shortlist and interview before the stated closing date so please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.

REF-224 178

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

PR & Marketing Manager

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £35,000 to £38,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

SUMMARY OF ROLE

The PR & Marketing Manager is a specialist media and storytelling lead within RABI’s Marketing and Communications team, with a core focus on strengthening the charity’s voice across agricultural, regional and national media. This pivotal role requires a journalistically minded communications professional with a strong track record in media engagement, story sourcing, and reactive PR. With a firm grasp of audience insight, campaign messaging and fast-paced content development, the postholder will manage all inbound media enquiries, drive proactive press activity, and lead the creation of compelling editorial and campaign copy that elevates RABI’s brand and influence.

The role reports to the Senior Strategic Communications Manager and is supported by the Marketing & Communications Coordinator. It will work closely with colleagues across the organisation to uncover impactful stories, draft powerful messaging and manage time-sensitive responses. This role is ideal for a media professional with experience in journalism, public relations or press office environments who brings a blend of creativity, copywriting skill, and newsroom agility.

KEY RESPONSIBILITIES

PR and Media Relations

• Lead the delivery of RABI’s press office function, including proactive media outreach, reactive response, and managing journalist relationships.
• Continually scope, plan and deliver media engagement activity to secure positive and frequent press coverage across agricultural, health, regional, and national media.
• Draft compelling press releases, media packs, statements, and comment pieces aligned to RABI’s strategic priorities.
• Cultivate and maintain a live, segmented database of journalists, editors, sector influencers and media contacts.
• Serve as contact for media handling during high-profile campaigns, events, or issues, supported by senior colleagues and external PR agency partners.

Campaign Marketing and Creative Development

• Develop and implement creative marketing campaigns to support RABI’s major initiatives, appeals, events, and sector outreach.
• Coordinate the production of marketing content including videography, photography and storytelling assets.
• Direct the framework and management of RABI’s online asset library.
• Collaborate with internal teams, including External Affairs and Fundraising, to create engaging marketing outputs tailored to key audiences.
• Oversee third-party designers, writers, photographers and multimedia producers for marketing and PR related materials.
• Ensure all outputs are brand-consistent, audience-focused, and aligned with RABI’s tone of voice and messaging guidelines.

Publications and Content Planning

• Oversee the planning and delivery of RABI’s outward-facing publications and branded content, ensuring they align with organisational priorities, audience needs, and campaign timelines.
• Act as editorial lead—commissioning, writing, and editing content in collaboration with internal teams, external contributors, designers and printers.
• Manage project timelines and workflows for all publications, from initial scoping through to production and distribution, ensuring content is delivered to a consistently high standard and to deadline.
• Maintain high standards of content governance, applying editorial judgement and ensuring compliance with brand guidelines, accessibility standards, and legal/ethical requirements (e.g. safeguarding, consent, GDPR).
• Work closely with the Senior Strategic Communications Manager to shape RABI’s long-term publications roadmap, ensuring that content plays a strategic role in reputation building and stakeholder influence.

Digital Collaboration and Integrated Marketing

• Work in close partnership with the Digital Communications team on the cohesive planning and delivery of integrated campaigns across digital and traditional channels.
• Support the Digital Communication team’s planning and rollout of supporter journeys via email, ensuring communications that reflect RABI’s brand voice and objectives.
• Input into CRM-led campaign planning using Microsoft Dynamics 365, helping segment audiences, personalise outreach and track engagement.
• Share campaign results and insights with the Digital Communications team to jointly evaluate performance and identify opportunities for refinement and learning.

Team and Project Leadership

• Line-manage the Marketing & Communications Coordinator, ensuring clear direction, regular feedback, and development support.
• Support the delivery of integrated campaign plans led by the Senior Strategic Communications Manager, ensuring timely implementation of PR and marketing deliverables.

Brand Awareness and Recognition

• Identify new opportunities to grow brand awareness and RABI’s share of voice within the agricultural and wider wellbeing sectors.
• Lead on promotional activity for awards submissions, key events and organisational milestones.
• Create and coordinate celebratory communications for sector recognition, shortlists or accolades achieved by RABI.

Insight, Evaluation and Learning

• Track campaign and media engagement performance using AgilityPR and generate insights to optimise future planning.
• Produce monthly reporting dashboards for the Senior Strategic Communications Manager with narrative summaries of media reach, campaign engagement, and PR activity.
• Apply a test-and-learn approach to campaign marketing, incorporating audience insight, message testing and performance data into continuous improvement cycles

PERSON SPECIFICATION

Essential

• Bachelor's degree in Public Relations, Marketing or a related field.
• Minimum 5 years’ experience working in public relations, media engagement, or campaign marketing, with a demonstrable track record of leading successful, high-profile communications activity.
• Proven ability to manage integrated marketing campaigns from concept to delivery.
• Exceptional copywriting skills with a flair for storytelling and message crafting.
• Experience in managing staff or direct reports
• Proven experience developing publications and editorial outputs in a professional setting, including commissioning, writing, and managing multi-stage content workflows.
• Ability to transform complex or sensitive material into clear, compelling narratives for varied audiences.
• Confidence working with designers, printers and digital producers to deliver high-quality, on-brand content across formats.
• Strong project management skills and the ability to work across multiple priorities with confidence.
• An understanding of brand application across different channels and content formats.
• Familiarity with media monitoring tools
• Strong understanding of email marketing principles and experience working collaboratively with Digital teams on CRM-supported campaigns.
• Ability to work effectively within cross-functional teams.

Desirable

• Experience working within the charity, health, rural affairs, or public services sector.
• Knowledge of the agricultural sector or issues affecting rural communities.
• Proficiency in Adobe Creative Cloud or Canva.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-224 149

Summary of the role

The Marketing and Communications Manager will lead and manage all marketing and communications activities to maximise our brand recognition and deliver our key messages in line with the Charity’s mission and strategic goals. The role will bring creativity, innovation, and strategic thinking to ensure that the Charity achieves its ambitious 2030 strategy.

Who we are

ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before.

Main Purpose of Job

The Marketing and Communications Manager is responsible for developing, implementing, and executing strategic marketing and communication plans that support the organisation’s goals and enhance its brand visibility. This role requires a dynamic individual with strong leadership, creativity, and communication skills to manage internal and external communications, media relations, digital marketing, and brand development ensuring the Charity achieves its ambitious 2030 strategy.

Principal Responsibilities

Strategic Leadership

·Implement the new marketing and communications strategy to increase brand recognition, deliver our impact message and support our fundraising ambitions.

·Monitor and report on delivery of the strategy. . Play a leadership role in committees and working groups bringing your marketing and communications expertise to help influence decision making.

·Be an Ambassador for ADSS: embody its values and be a role model for the organisational culture.  

Marketing Strategy and Execution

·Refine and implement comprehensive marketing and communications plans to support ADSS’s mission, programs, and services.

·Collaborate with senior leadership to align marketing strategies with organisational goals and priorities.

·Manage the organisation's digital and print marketing initiatives, including social media, email campaigns, newsletters, and brochures.

·Utilize analytics tools to track marketing performance and make data-driven decisions to optimize campaigns.

·Revise and update the strategy based on evaluation and learning.

Content Creation and Storytelling

·Create compelling, relevant, and engaging content for various platforms including websites, blogs, newsletters, social media channels, and press releases.

·Oversee the development and ongoing management of our website to become a key channel for fundraising, promoting our services and informing people affected by dementia.

·Develop and maintain a consistent brand voice that reflects ADSS’s values and resonates with stakeholders.

·Highlight client stories, testimonials, and case studies to raise awareness of Alzheimer’s and dementia-related issues, ADSS services and our expertise in this space.

Public Relations and Media Relations

·Build and maintain relationships with local media, journalists, stakeholder communications teams and content creators to secure coverage of ADSS’s initiatives, events, and key messages.

·Coordinate media outreach, including press releases, pitches, and media events.

·Represent ADSS at community and media events as needed to promote the organisation’s visibility.

Event Promotion and Community Engagement

·Collaborate with individual teams to create marketing strategies and campaigns that increase attendance and engagement at services, fundraising and community events.

·Promote awareness of Alzheimer’s and dementia through events, campaigns, and community partnerships.

·Build relationships with Communication teams from our key stakeholders and partners to promote joint initiatives and messaging.

Social Media and Digital Engagement

·Manage ADSS’s social media presence, including creating content, monitoring engagement, and growing the organization’s online following.

·Stay updated on social media trends and digital marketing strategies to ensure the organisation maintains a strong online presence.

·Track and report on digital engagement metrics to continuously refine online strategies.

Internal Communications

·Develop internal communications to keep staff, volunteers, and board members informed about organisational updates, events, and news.

·Ensure consistent messaging across internal and external communications channels.

General Responsibilities

Abide by organisational policies and practices including Equal Opportunities and Confidentiality.

Participate in your own appraisal with your line manager. Work with your line manager to review professional development and undertake training as agreed.

Provide management support and coaching for staff on marketing and communications matters, as required.

Contribute through ADSS meetings, training and outreach/events to the development of ADSS’s services.

Contribute to and attend internal/external events and support the CEO/COO/SLT with the promotion of the organisation’s workplace culture.

Carry out any other duties which are considered commensurate with the post.

The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.

Circa £42,000 per annum

Fixed Term – until End of June 2026

Part home/Part office (London) based

At the UK Committee for UNICEF (UNICEF UK), we work together to achieve the best possible results for children in danger around the world. We believe in an inclusive workplace and in the power of fulfilled colleagues who share the same values and goals, enjoy their work and are motivated to do their utmost for children.

This is a great opportunity to join UNICEF UK as a Content Manager, working on Soccer Aid for UNICEF - the biggest celebrity football match in the calendar and UNICEF UK’s biggest broadcasted fundraising event. Since its inception in 2006, Soccer Aid for UNICEF has raised more than £121million, helping to protect every child’s right to play. 2026 marks the 20th anniversary of Soccer Aid for UNICEF and the team has ambitious plans to mark this milestone, which this role will be pivotal in delivering.

The Content Manager leads on the creation and delivery of cause content to help Soccer Aid for UNICEF meet its fundraising and brand targets. You will do this by working closely with the in-house creative team at UNICEF UK, as well as content leads from our partner organisations and internal workstream leads. The role will provide strategic oversight and expertise ensuring we deliver engaging and audience-led content for platforms including social media, fundraising products and TV audiences. 

We are seeking an individual who is experienced in implementing an engaging and audience-led content strategy, with evidence of effective campaign delivery. You should have excellent communication skills and be able to manage multiple conflicting priorities, working in a high-pressure campaign environment.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Sunday 5 October 2025.

Interview date: Wednesday 15 / Thursday 16 October 2025 via video conferencing (MS Teams).

Expected start date: 5 January 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

Most colleagues work one or two days a week in the office (Stratford, East London) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help protect children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

£40,500 - £44,100 per year

Fixed term (18 Months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Improvement Manager to oversee two exciting and high-impact areas of work: our Voice of Customer (VoC) programme and our organisation-wide approach to thanking and recognising supporters.

In this role, you’ll be at the heart of shaping how we listen to, understand, and act on customer feedback. You’ll evolve our VoC projects, turning insight into action to improve experiences across the organisation. You’ll also lead a strategic project to ensure our thanking approach is timely, meaningful and drives loyalty —making sure every supporter feels genuinely valued.

You’ll work across teams including Fundraising, Communications, Data Operations, Engagement Events, Customer Journeys, and Insight and Analysis to:

· Develop and embed feedback loops that drive better customer experiences and stronger income.

· Support delivery of customer research and segmentation, helping teams apply insight to their work.

· Champion the voice of the customer internally, helping colleagues understand the link between experience, loyalty and impact.

· Provide expert advice on using loyalty, engagement and satisfaction metrics to influence decisions.

This is a strategic and collaborative role, perfect for someone who thrives on cross-team working and wants to make a real difference to how we connect with and grow our supporter base.

What we want from you

We’re looking for someone who’s passionate about customer experience and knows how to turn insight into action. You’ll be a natural collaborator, confident communicator, and someone who can influence others to think differently.

The ideal candidate will bring:

· Demonstrable experience in customer experience, supporter engagement or VoC initiatives, or similar areas of work.

· Experience of designing and delivering projects that improve satisfaction, loyalty or engagement with measurable impact.

· Strong analytical skills and the ability to commission, interpret and apply insight to long-term strategy.

· Confidence in communicating complex ideas clearly to a range of audiences.

· The ability to work across teams, influencing and supporting colleagues to embed customer-led thinking.

· An active commitment to equity, diversity, inclusion and allyship.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Wednesday 15th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: First interviews are currently scheduled for 30th October and 3rd November 2025 online. We are expecting second stage interviews for this role to be held in person at our London Bridge office on 12th November 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.