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As a values-driven leader, the CEO will provide strategic leadership and operational oversight to ensure the charity delivers its mission with integrity, compassion, and impact. They will be responsible for leading a small team, managing resources, driving income generation, and ensuring compliance with all legal and regulatory requirements. As the public face of the organisation, the CEO will represent the charity to stakeholders, funders, and the wider community, building strong relationships to secure support and drive sustainability.
Lead a small team of 10 to fulfil its mission of breaking the cycle of Modern Slavery in Derbyshire and beyond. The care and wellbeing of our staff team is vital to the success of the organisation, and we are looking for a leader who understands and embodies the value of centring care and wellbeing.
To apply for this role, please provide:
An up-to-date CV with a supporting statement, a maximum of two pages, that outlines how your skill set matches the job description incorporating your interest in the role, the organisation, and why you are well placed to be the next CEO of Rebuild East Midlands.
We exist to... break the cycle of exploitation, empowering individuals to rebuild their lives and embrace a hope filled future.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Maintenance & Estates
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Job Title: Head of Maintenance and Estates
Location: Central Office based in Islington, N1 1TY (approx. 10 minute walk from Highbury and Islington station). The role is mixed hybrid including 3 days in the office and 2 days from home, including regular service visits to any of our sites. Flexibility will be required to attend visits, away days, and office working around the number of days listed.
Salary: £46,900
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the role
Reporting to the Director of Housing, we are looking for a Head of Maintenance and Estates to lead on the effective delivery of an efficient and customer focused maintenance and estate service across our properties within SIG. Managing a small team, you will focus on management and leadership activities to empower staff to achieve high quality results in the service. You will take oversight of the Maintenance and Estates function, to ensure the smooth running of upkeep and repair operations, working with various teams internally and externally to build sustainable working relationships.
You will have overall responsibility for ensuring policies and processes are up to date and that the way the function is run has continuous improvement. You will lead with creating and implementing a strategic plan, supporting with short to medium to long term objectives. You will work to ensure properties and estates are kept safe, to required standards and lead the team towards achieving the SIG ‘Good Homes’ standard.
About you
We are looking for someone who has extensive experience in managing similar repairs and estates services and who is able to lead a team to be empowered to provide a high-quality service. You will be able to to develop and implement maintenance plans, strategies, and procedures, and have confidence to take ownership of your department, making key decisions.
- Management and leadership experience, including with direct line of reports and indirect
- Experience in developing and implementing formal maintenance plans, strategies, and procedures with a key eye to detail
- Experience in directing and delivering customer service functions, ideally in a repairs and maintenance or cleaning context
- Experience in completing and managing risk assessments
- A recognised building services qualification and/or any of the following: NEBOSH, IOSH, Certificate in Occupational Heath and Safety, Legionella Awareness, Asbestos Duty Manager Training, Fire Safety Qualification
- Proactive approach to work, ability to use own initiative to resolve challenges
- Ability to work in a fast-paced, constantly changing environment
- Ability to balance competing priorities
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vision: Christ In Youth's (CIY) heart is to call young people to Christ and into a life of Kingdom Work through His Church across Europe.
Project-Y is a new outworking of our vision where we plan to place youth workers in local churches all over Ireland. We aim to help young people across Ireland have easy access to a Christian faith forming community. Rolling out Project-Y takes significant time and financial investment, especially as we are providing seed funding for placing youth workers, alongside intensive support when they are palced in churches.
Job Title: Project-Y Campaign Manager
Location: CIY Europe Office, 139 Ravenhill Road, Belfast Northern Ireland
Reports to: CIY European Director
Position Type: 12-month fixed term contract
Full-time or Part-time position (Part-time applications will be considered for a minimum of three days/week.)
This summer we have a unique opportunity to platform the story of Project-Y in the USA. We need someone to take a leading role in the management and delivery of this incredibly exciting fundraising campaign. This will give us access to approximately 73,000 young people and leaders across 900+ individual churches. This is an unprecedented exposure to potential supporters, partners, and donors.
With your skill base and expertise, could you help us to maximise this opportunity?
The Campaign Manager will drive and catalyse the support base required to propel Project-Y forward. We know this opportunity offers a concentrated pipeline to financial sustainability, both in regard to immediate one-off donations, but also longer-term multi-year support.
We have the front facing ask of the campaign in place. However, the missing piece is someone to manage and utilise the best systems and communication techniques to make sure the back-end processing of the campaign is smooth and seemless. The Campaign Manager will be responsible for donor stewardship, supporter segmentation, ongoing communication, optimising databases processes and increasing engagement to ensure the long-term sustainability of the program.
The Campaign Manager will have excellent expereince in donor management, skilled in automated and relational communications, and ideally is passionate about youth ministry. Someone who understands church partnerships, and excels in campaign management and especially the execution.
Key Responsibilities:
• Build and manage communications for this campaign Develop appropriate donor communication strategy and suitable platform engagement for each of the three calls of action: young people, leaders and churches.
- Organise segment-based communications to keep supporters and those interested with the campaign informed and engaged.
- Implement a systematic donor stewardship plan, ensuring timely acknowledgment of gifts, personalised appreciation, and impact reporting to reinforce the value of their contributions.
- Gather and share stories of young people, churches, and youth leaders impacted by Project-Y.
- Segment churches into Major, Mid-Level, and General categories based on their giving capacity and engagement level.
- Develop a tiered engagement structure that aligns with these segments, providing churches of all sizes with meaningful opportunities to contribute while offering deeper engagement and exclusive experiences to those with the highest giving capacity.
• Ongoing Data Management
- Ensure accurate capturing of data
- Develop data analysis to ensure success of this campaign and enable effective foundations for ongoing fundraising
- Ensure systems are GDPR complaint
• Effective administrative systems
- Ensure effective administrative systems are in place with regular evaluation
- Establish automated communication as appropriate
- Ensure ongoing effective communication with donors
- Ensure giving platforms and donations are seamlessly integrated
• Ongoing relationship building
- Encourage churches to transition from one-time gifts to sustained annual support by positioning Project-Y as a vital part of their mission budget and demonstrating long-term impact.
- Schedule and facilitate meetings between large churches and CIY’s European Director when appropriate.
- Plan and coordinate site visits for large supporting churches to witness first-hand the impact of Project-Y.
- Set up post campaign systems and priorities.
Qualifications & Skills:
• Experience in donor stewardship and fundraising.
• Significant leadership experience in campaign management preferred.
• Expertise in donor segmentation, data-driven decision-making, and fundraising analytics.
• Significant experience of database management (CIY use HubSpot), data compliance (GDPR), and advanced Excel capabilities.
• Excellent written and verbal communication skills.
• Ability to develop and execute relationship-building strategies.
• Strong organisational skills, attention to detail and ability to use initiative.
• Passion for youth ministry and CIY’s mission.
Miscellaneous:
• Salary: depending on qualifications and experience, the starting salary will be between £40,000 to £45,000 pro rata, per annum.
• Work-related expenses will be reimbursed monthly on a receipted basis. A mileage allowance will be paid for travel expenses.
• Holidays: You are entitled to 25 days per annum and ten statutory holidays, pro rata.
• This work may require some evening and weekend work. These sessions will be considered part of your working hours, where extra time is required, TOIL will be accrued and redeemed at a later stage.
The client requests no contact from agencies or media sales.
We are seeking an experienced and technically proficient Head of Financial Control to join our finance team and play a critical role in safeguarding the financial sustainability and integrity of our organisation.
At National Star, we are dedicated to enabling people with disabilities to realise their full potential. Over the past 15 years, our charity has grown significantly—from £15 million to over £40 million in annual income—and now operates a broad range of education, care and health services across Gloucestershire and beyond. We employ over 1,300 staff and are proud of our reputation as a leader in innovative and life-changing support.
About the Role
This senior role is responsible for ensuring strong financial control, regulatory compliance, and the accurate and timely reporting of financial information. You will lead on statutory financial reporting, audit, treasury management and tax compliance, supporting the organisation’s strategic and operational decision-making.
Working closely with the Director of Finance and key internal and external stakeholders, your work will ensure the charity's financial integrity, transparency, and efficiency and will directly support National Star’s ability to deliver high-quality services to those who need them most.
We are not standing still and key to this role will be a drive for change, challenging existing systems and controls to ensure that the organisation is using best practice to minimise risk whilst shaping and strengthening our financial systems at a time of growth and innovation.
About You
We are looking for a highly capable, qualified finance professional who combines strong technical expertise with a values-driven approach to leadership.
You will have:
• Demonstrable experience in a senior financial control or financial reporting role, ideally within the charity, education, or care sectors.
• In-depth knowledge of financial compliance, VAT, and charity accounting standards.
• Excellent communication skills, with the confidence to advise senior stakeholders and influence decision-making.
• Strong leadership skills, with the ability to manage a team and collaborate across departments.
• A proactive and solutions-focused mindset, with a commitment to continuous improvement.
• A values-led mindset and genuine commitment to the mission and purpose of National Star.
Why Work with Us?
Joining National Star means becoming part of an organisation that is making a tangible difference in people’s lives every single day. You will be supported by a dedicated team and have the opportunity to shape and strengthen our financial systems at a time of growth and innovation.
We offer:
• £250 welcome bonus (on completion of probation)
• Flexible working arrangements
• Wider range of benefits and pension scheme.
• Ongoing professional development and training
• A friendly, inclusive and mission-led working culture
The client requests no contact from agencies or media sales.
About this role
At SPANA, we support a network of global partners working through both a short- term small grants and long- term programmes – known as our Senior Partners. Senior Partners represent key strategic investments in our mission to enhance working animal welfare. These programmes are established country offices, each led by dedicated Country Directors who oversee the implementation of our work. Our initiatives in these regions reflect a commitment to delivering holistic programming across a range of interventions to improve the welfare of working animals.
As Programme Manager you will lead our critical relationships and day to day activities with SPANA Senior Partners in overseas country offices delivering our international programmes. You will be responsible for managing activities across SPANA’s international programme work including budget reporting, grant making and management as well as procurement. You are a key part of SPANA’s Global Programs Department (GPD) team and report to the Senior Programmes Manager.
For full details including a person specification please see the job descriptiom.
Contract, location & salary
This is a full-time (34.5 hours per week) permanent role working remotely with regular attendance in our London office. The salary is approximately £40k per annumb subject to skills and experience.
Deadline & how to apply
Please see the job description for full information including details on how to apply. The deadline for applications is 23:59 BST on Sunday 18 May 2025.
Candidates must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Grants Commissioning Manager to join our Grants & Commissioning Team based in Portsmouth. The Commissioning Manager will support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact as well as providing and developing commissioning and project support, in line with RNRMC’s commissioning and partnership funding model.The role will work with internal and external stakeholders regarding the performance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.
In addition, you may be asked to line manage team members, taking responsibility for actively and proactively supporting them to achieve in their post.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will be an experienced commissioning manager with excellent interpersonal skills. You will be diplomatic and approachable with a strong ability to communicate verbally and in writing. You will possess excellent problem-solving skills and judgement alongside a meticulous, accurate and disciplined approach to work. You will demonstrate good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines.
You will have strong people management skills and experience in working with a wide range of stakeholders and will inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace.
You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The salary range for the post is between £ 38,000 to £ 45,000 per annum, according to skills and experience.
Benefits
30 days holiday plus Bank Holidays
Hybrid working – 60% in office and 40% home working
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Closing Date: 12:00noon on 15/05/2025
Interview Date: As applications received
Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Discussion prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Department/Team: Development
Responsible to: Associate Director, Trusts and Foundations
Contract: Permanent
Location: Mix of home working and from The Old Vic, 103 The Cut, London, SE1 8NB (min 3 office days)
Hours: Full-Time - 40 hours per week, Monday-Friday
The Old Vic offers the ability to work these flexibly under the guidelines in our Hybrid Working policy. Additional hours may be necessary in order to fulfil the requirements of the post
Salary: £35,000 - £36,750
Role Summary
The Trusts and Foundations Manager is responsible for securing income from trusts, foundations and grant-making organisations across both revenue and capital targets, managing a portfolio as well as developing new relationships, and supporting the Associate Director, Trusts and Foundations by taking a lead role in the stewardship and cultivation of trusts and foundations in line with The Old Vic's fundraising strategy.
Your Team
The Trusts and Foundations Manager works alongside the Associate Director, Trusts and Foundations and Senior Proposal Writer, within the Development team, which fundraises for The Old Vic Theatre Trust 2000 (a registered charity). Its remit is to raise voluntary funds for the theatre from individuals, companies and charitable trusts and foundations.
The Old Vic Trust receives no government subsidy and is reliant on fundraising and ticket sales for its annual income.
Person Specification
Essential
- Substantial and proven track record in managing a portfolio of funders, meeting income targets and an awareness of fundraising best practice
- Ability to write a compelling case for support and communicate this effectively through both face-to-face presentations and written copy
- Knowledge of the T&F landscape and of the wider arts or fundraising sectors
- Experience of using venue software Tessitura or other fundraising software
- Excellent track record of stewardship and building relationships with donors
- Experience working to – and achieving – financial targets and KPIs
- Natural organisational skills, demonstrable from previous experience
- Ability to prioritise, meet deadlines with competing demands.
- Able to liaise confidently and diplomatically both externally and internally at all levels
The client requests no contact from agencies or media sales.
Following a successful 12-year tenure by the current Chief Executive Officer, South Yorkshire Eating Disorders Association (SYEDA) is seeking a new leader to guide the organisation into its next exciting chapter.
Rooted in lived experience and developed over three decades, SYEDA is a leading regional charity offering support to individuals affected by eating disorders, along with their carers and the professionals who support them. The organisation has recently secured a major five-year contract, along with additional grant funding, to expand both its clinical services and early intervention work, including innovative programmes in schools and community settings.
This opportunity calls for a forward-thinking, emotionally intelligent, and strategic leader with the vision and capability to build on a strong foundation—enhancing reach, influence, and impact across the region.
As CEO, you will:
- Lead SYEDA’s strategy and vision, working closely with a committed Board and team
- Oversee the delivery of clinical and preventative services, ensuring high standards of care, access and innovation
- Support and develop the staff team (~20 people), embedding a culture of inclusion, learning, and wellbeing
- Drive income generation and ensure financial sustainability
- Represent SYEDA regionally and nationally.
About you:
You’re an experienced senior leader with proven experience in people management, strategy, and operational delivery. You understand the importance of good governance and inclusive leadership. Ideally, you’ve worked in or alongside the NHS or charity sector, and you bring passion for health/social care, EDI, and recovery.
Why join SYEDA?
· To become part of a specialist charity with a growing national profile, a financially stable, and with ambitious plans for future growth.
· To join and promote a warm, collaborative culture with a strong commitment strong commitment to incorporating lived experience at all levels of the organisation.
· For an opportunity to shape support for some of the most underrepresented individuals in the mental health field today.
The client requests no contact from agencies or media sales.
Citizens Advice Rhondda Cynon Taf
Wales (Hybrid)
Salary £58,500 - £70,000 (based on experience)
Full-time
Permanent
Job description
Our cause never changes, Citizens Advice Rhondda Cynon Taf is here to make society fairer. We have a reputation for high quality provision of advice services, helping over 20,000 people last year.
As CEO, you are responsible for providing strategic leadership and direction for Citizens Advice Rhondda Cynon Taf, working collaboratively with the Board to shape the organisation’s strategy, direction, and policies and leading the Senior Management team.
Your role is to ensure the organisation maintains a strong focus on growth and sustainability, maximising opportunities for collaboration, service development, and delivery at both local and regional levels. You will work to build on Citizens Advice Rhondda Cynon Taf’s existing reputation as a truly influential force in the area, and beyond, fostering networks, alliances, and robust relationships with stakeholders and partners.
If you are interested in finding out more about this opportunity, please download the job pack attached for further information.
We deeply value our people and foster a supportive, socially just culture within a charitable environment. This role offers a rewarding remuneration package with excellent terms and conditions:
● Hybrid working offered
● A flexible 37 hour working week
● Pension scheme - employee minimum contribution of 5% and employer contribution of 4%
● Generous holiday entitlement
● Annual pay review
Closing Date: 19th May 2025
Provisional Interview Date: w/c 26th May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Dogs for Good to secure their new Head of Volunteering.
Dogs for Good is a registered charity dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier, and happier for everyone involved. As they embark on a new strategy, volunteer engagement and mobilisation will become even more important to the smooth running of the organisation and the successful delivery of their ambitions.
As Head of Volunteering, you will be visible, collaborative and forward-thinking. You will partner with colleagues to understand current and future volunteer recruitment requirements, co-creating ways of working together, developing and implementing a volunteer strategy to meet organisational needs, and making sure there is greater visibility and participation of underrepresented groups.
The successful candidate must be able to demonstrate:
- A highly developed awareness, sensitivity to and understanding of volunteer recruitment, engagement and management.
- Excellent interpersonal skills, including the capacity to listen to, work with and influence stakeholders.
- Substantive experience of volunteer training and skills development.
- Experience of working with CRM databases to produce management information.
- The ability to lead, manage and develop a high performing team.
- Evidence of embedding the principles of equity, diversity and inclusion across ways of working and programme delivery.
We are seeking a collegiate and engaging individual with the ability to problem solve, see the bigger picture and a commitment to promoting a safe, inclusive and accessible working environment. You must be comfortable working around dogs (including sharing office space with them) and as you will be working with vulnerable people, you will be required to undergo a DBS check.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Head Office in Banbury (The Frances Hay Centre) / hybrid working policy in place
Closing date: Wednesday 14 May 2025
Charisma vetting interviews must be completed by EOD on Wednesday 21 May, prior to shortlisting from Thursday 22 May.
Interviews with Dogs for Good: TBC
We bring people and dogs together to make life possible.




We are looking for a Fundraising & Operations Co-ordinator to work closely with the Director — providing day-to-day administrative support, and helping to keep high-level fundraising efforts running smoothly and efficiently.
serve as a key pillar of support in a highly supportive role overseeing major donor relationships, events, and income generation in the UK.
This is a hybrid role with 2 days a week in the London office.
The Charity
An international social welfare charity dedicated to breaking the cycles of poverty and supporting people to develop lifelong skills.
You would be joining a collaborative and supportive team offering benefits that include a pension scheme which employees can join and to which the charity contributes, as well as 20 working days paid holiday in each holiday year, plus 8 bank holidays per year. In addition, the Companys offices will be closed for one week at the end of each calendar year between Christmas and the New Year during which you will not be required to work but will be paid as usual.
The Role
Act as the primary administrative and strategic support to the UK Director.
Support the development and tracking of major donor strategies.
Support donor communications and relationship management across events and campaigns, including stewardship of small and recurring donors.
Maintain accurate donor records in Salesforce
The Candidate
1 to 2 years of experience in a non-profit fundraising or operations role, ideally with exposure to major donor or event fundraising.
Experience using Salesforce (or a similar CRM/database) for donor management and reporting.
Proven ability to manage multiple project
High attention to detail and accuracy in both data and written materials
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.
Job purpose:
To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.
The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes. The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team.
To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division. To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.
The successful candidate must have:
- A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
- Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
- Strong organisation skills and attention to detail to ensure delivery of high-quality work.
- Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
- Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
- Excellent levels of computer literacy including Microsoft Office applications.
- Knowledge of compliance related subjects.
- Willingness to attend training where relevant.
- Independent and excellent time management skills
- Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
- Experience of complaints resolution or customer facing role.
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
- Previous experience of working within humanitarian and development (third) sector is an advantage.
- Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
- Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
- Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
- Willingness to travel within UK and internationally.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- Screening clearance
- Proof of eligibility to live and work within the UK
- Receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?
If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £53,608.48 - £58,969.32 dependant on experience
What is a Technical Business Analyst?
As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.
Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You’ll collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Identify and assess challenges or opportunities for improvement.
- Collaborate with healthcare colleagues to map workflows and ensure technology solutions meet clinical needs.
- Design systems that enhance client safety, experience, and satisfaction.
- Facilitate seamless integration of new solutions with existing clinical systems.
- Support staff in adopting new technologies through training and assistance.
- Define success metrics to track improvements in client pathways.
- Communicate between clinical staff, IT, and other teams to integrate new solutions.
- Collect and align business and user requirements for new systems.
- Document how new solutions will integrate with existing systems.
- Ensure new systems enhance patient experience and care delivery.
- Establish KPIs to measure the effectiveness of new systems.
- Evaluate risks and develop mitigation strategies.
- Use data-driven insights to prioritise features and deliver value.
What we’re looking for:
- An experienced Technical Business Analyst with a strong understanding of Agile principles and iterative approaches.
- Skilled in identifying, analysing, and communicating business problems.
- Utilise AI and automation for process enhancements.
- Lead process changes and support implementation.
- Strong risk management skills.
- Build and maintain effective stakeholder relationships.
- Apply strategic thinking with strong technical skills.
- Excellent communication and interpersonal abilities.
- Find simple solutions for complex issues.
- Expertise in all stages of the agile lifecycle.
- Present technical information clearly to non-IT staff.
- Understand digital trends, especially AI and automation.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health Partnerships
One billion people will never see a qualified health worker in their lives. For over thirty years, GHP has been working to change this, training health workers to build a world where everyone has access to affordable and quality healthcare. We do this by leveraging the expertise and energy of the UK health community, supporting health partnerships between hospitals, colleges and clinics in the UK and those overseas.
From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all. In the past seven years alone, GHP has reached over 84,000 health workers across 31 countries in Africa, the Middle East and Asia in partnership with over 130 UK institutions and UK health workers who have contributed over 60,000 days of their time as volunteers. The programme has contributed to more effective and efficient health systems in low- and middle- income countries (LMICs).1 It also benefits the UK health sector through improved health professional competencies, motivation, health service innovations and global influence.2 GHP’s work is rooted in the Health Partnership Model. Health partnerships are long-term, institutional relationships between health organisations in the UK and their counterparts in LMICs, and are based on ideas of co-development, reciprocal learning and mutual benefit. Staff from UK health institutions volunteer their time developing and carrying out health systems strengthening activities at their LMIC partner institution, be that training, curriculum development, leadership and governance, etc.
UFUQ project overview:
The project is strategically designed to uplift the health conditions of the Syrian population. It addresses critical elements of health workforce management and medical education in Syria, aiming for a transformative impact on health outcomes in the region.
Specialized Medical Education Enhancement:
UFUQ aims to enable targeted specialties in Syria to play a pivotal role in advancing medical education and practice. This encompasses a comprehensive review, update, and rollout of curricula, teaching, and assessment materials in emergency medicine, obstetrics and gynecology, and anaesthesiology. The project focuses on strengthening capacities in medical education, clinical/CPD areas, English language proficiency, research skills, and fostering scientific collaboration and partnership among and between faculties, residents, and international peers.
Rooted in the UFUQ philosophy, this intervention believes that by strengthening the systems and capacities for specialized medical education, the quality and accessibility of specialist health services will be markedly improved. The UFUQ project envisions a transformative approach contributing to the broader goal of achieving universal health coverage and delivering better-quality care in Syria.
Objective of the Position
The Technical Manager Medical Education will provide technical expertise to ensure the project and partners are all working to a shared vision for Post Graduate Medical education and that all are delivering within appropriate technical requirements and standards. The position will coordinate with stakeholders, supervise technical staff, and ensure the program aligns with the project log frame and best practices in health workforce development and medical education.
Key Responsibilities:
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Ensure technical alignment of the UFUQ project with HRH strategies and medical education reforms in Syria.
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Provide overarching technical leadership and guidance to ensure that all project’s Medical Education strengthening activities are aligned with international best practices in postgraduate medical education and health workforce development.
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Ensure technical coherence and alignment of project interventions with the log frame, theory of change, and objectives approved by the donor and Syrian partners.
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Oversee the quality assurance of technical deliverables, including research, training curricula, and policy frameworks developed under the UFUQ project, and ensure their relevance, scientific validity, and GESI sensitivity.
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Promote capacity-building efforts, and quality assure ToT programs for HRH actors at national and sub-national levels.
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Lead the technical coordination and engagement with key stakeholders, including MoH, Syrian Board, academic institutions, professional associations, and international partners (e.g., RCOG, RCEM)., to strengthen technical collaborations within the UFUQ project and to ensure integration and complementarity across all project activities.
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Support the localisation of the Postgraduate Medical Education Diploma and other training efforts, guiding National partners (Center of Strategic Studies and Health training” and Syrian Board) teams in the adoption of the tools, standards, and accreditation systems.
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Contribute to sustainability planning by supporting the development of Terms of Reference and standard operating procedures for the Specialties Technical Committees.
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Represent the program in technical meetings with donors, MoH, and other HRH actors.
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Ensure that GESI is integrated across all tracks by supervising the GESI specialist, reviewing curricula and training plans, and leading the technical team in implementing inclusive strategies.
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Promote mechanisms for feedback from women healthcare workers and residents, and ensure their needs are addressed in planning and implementation.
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Support In-Country efforts for Monitoring, Evaluation, and Learning (MEL) to align with UFUQ project indicators and outcomes.
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Identify technical risks, bottlenecks, or inconsistencies in project delivery and propose corrective actions in coordination with the Program Lead and donor if required.
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Provide rapid-response technical input when issues arise in curriculum roll-out, clinical mentoring, or institutional engagement.
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Lead the design and planning of new or amended technical activities.
Qualifications & Experience
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Advanced degree (Master or PhD) in Medical Education preferably with experience in developing postgraduate medical education programmes.
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Experience working in a senior position in NGO context (Syrian context is preferred).
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Previous experience in stakeholder coordination, policy analysis, and capacity building.
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Strong understanding of GESI-sensitive approaches in health workforce planning and governance.
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Excellent representational, written, and verbal communication skills in English and Arabic.
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Organisational and administrative skills with sound IT skills (Word and Excel).
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Strategic thinking and problem-solving skills.
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Flexibility and adaptability to work independently in a small organisation and in a complex environment.
All applications must be received with a CV and Cover Letter by 26th May at midnight. Applications received without either document will not be considered.
PLEASE NOTE: the appointment of the position is dependent on donor funding
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced Trusts, Corporate and HNW Prospect Research, to assist our Philanthropy and Partnerships team, to grow our income and paly an important part in securing funding for our vision to find a cure for all brain tumours.
Do you have the experience, drive and determination to thrive in this role?
Key Responsibilities:
- Develop and maintain a prospect pipeline providing Trusts and Corporate fundraisers and the Major Donor programme with the required number and level of prospects to meet the team's objectives and financial targets by using different tools to support you, including gift table.
- Carry out due diligence on donors and prospects to ensure donations are accepted in accordance with our Ethical and Major Giving Policy.
- Ensure the database is kept up to date with accurate and current information on prospects, contacts and ensure it is stored and archived accurately and in accordance with GDPR and Brain Tumour Research policies. Support the team’s up to date understanding of GDPR and consent recording on the database and associated processes.
- Proactively collaborate across teams to identify opportunities for prospecting, for example with Corporate, Trusts, Individual Giving and Events.
Requirements:
- Experience of researching high net worth individuals, company Directors, and/or family Trust and Foundations Boards identifying capacity, propensity and affinity to the cause.
- Ability to gather information from the public domain in accordance with GDPR, Data protection regulation, IoF and charity law.
- Experience of producing accurate, unbiased, concise snapshot research as well as more in-depth research profiles detailed reports, network mapping and analysis on donors and prospects.
- Knowledge and commitment to our aims, mission and values is desired.
- Strong understanding of due diligence, data protection and the latest GDPR and ICO updates is desired.
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.