Support and information team members jobs in east ham, greater london

Westway Trust is seeking enthusiastic and motivated individuals to join their existing dedicated and friendly team of sessional workers to provide ad-hoc support to various departments within the charity. By joining us you will be instrumental in the services and support we provide to our local community in North Kensington. 

The Trust currently has a need for sessional Administrators; Receptionists and Events Support staff.  If you are keen to join the team on this exciting journey of enhancing the lives of the local people, and don’t mind being contacted at short notice to work (on some occasions), then we would love to hear from you.

About you:

You will need to have the right balance of knowledge and experience with excellent interpersonal and customer-facing skills and will be available to work at short notice.  You ideally will reside in North Kensington or nearby, and will be committed to working for a charity supporting and enhancing the lives of people in the local community.

Key responsibilities of the role include but not limited to:

Administration:

• Handling general administrative tasks such as data entry, filing, photocopying, and document preparation.
• Assisting with office organisation and supply management.
• Diary management.
• Respond to enquiries (internal and external).

Receptionist:

• Provide a professional and friendly welcome for all visitors to the building.
• Manage meeting room bookings.
• Set-up and clear-down meeting rooms.
• Receive and respond to incoming calls.
• Open and close the building at the designated times each day.
• Sort and distribute post.
• Signpost safeguarding concerns in line with the safeguarding policy.

Events Support:

• Provide administrative support and excellent customer service.
• Preparing rooms/areas for meetings and events, including the moving of equipment such as tables and chairs.
• Provide support on event day.

Knowledge and Experience:

You will have experience in one or more of the following roles:

• Administration.
• Event support.
• Receptionist.

Personal Skills:

• Reliable and flexible.
• Confident communicator.
• Excellent organisational skills with a high attention to detail.
• Can proactively support colleagues in delivering a successful event.
• Can take the initiative to get things done.
• Proactive attitude with good problem-solving skills.
• Customer focused, with the ability to provide a friendly and efficient service to customers, staff and community members.
• Good IT skills, including MS Office Word and Outlook.
• A willingness to learn, where needed.
• Ability to work independently and as part of a team in culturally diverse environment.
• Connection to or significant understanding of the local area and its social, cultural and political heritage would be highly desirable.
• Commitment to living out the Westway Trust values including placing the community at the centre of all we do.
• Demonstrable understanding of, commitment to, and promotion of equality of opportunities, diversity and inclusion. 

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Free eye test voucher

The application deadline is Tuesday 24 June when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended) or re-open the advert at any point should we wish to.

Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.

We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.

Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes

Duties and Responsibilites: 

Involving people affected by sarcoma

• Strengthen and support our existing Involvement Network, keeping members engaged and informed.
• Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
• Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
• Develop systems to capture meaningful feedback and measure the impact of involvement activities.
• Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
• Champion the voice of patients and families across Sarcoma UK’s work.
• Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.

Volunteer Management

• Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
• Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
• Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
• Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
• Plan and deliver engaging training for volunteers based on role requirements.
• Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
• Develop and manage volunteer policies, procedures, and risk assessments.
• Ensure compliance with volunteering regulations and best practice.
• Monitor, evaluate and report on the impact of volunteering initiatives.
• Administer volunteer expenses and coordinate recognition within agreed budgets.

 General

• Support cross-organisational projects that involve people affected by sarcoma.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

Role Summary

We are looking for a passionate and effective Autistic Lived Experience Trainer to support us to deliver an exciting new programme of work. We have been commissioned by an NHS organisation to deliver and support the roll out of autism-informed care training to all staff working in their mental health inpatient settings. This programme of work will run for 9 months, and will include the delivery of various half day and full day autism-informed training sessions both in-person and online. We will also be working closely with Experts by Experience to become skilled and confident in delivery of this training to support the organisational sustainability of this knowledge. The programme of work will also embed an evaluation of the training to demonstrate learning and impact.

The Autistic Lived Experience Trainer will be working closely alongside our Lived Experience Lead to deliver all aspects of the programme, with support from our wider staff team.

Role Description

• Co-facilitate training sessions both online and in-person to staff from various professions and in various roles across mental health in-patient settings.
• Deliver pre-prepared content and facilitate reflective conversations.
• Monitor feedback and adjust content and delivery as necessary.
• Collect and analyse feedback data, both qualitative and quantitative.
• Support Experts by Experience to become confident with delivery of content.
• Ensure training content remains relevant and includes the latest research, alongside lived experience insight.
• Use own lived experience insight to supplement content and support reflection and catalyse change.
• Liaise with NHS colleagues to support training session logistics
• To represent Neurodiverse Connection nationally, regionally and locally as appropriate and to promote the work that we do.
• To work alongside the Neurodiverse Connection staff and associate team to ensure delivery of high-quality work.
• Frequent travel within Norfolk and Suffolk to deliver in person training.
• Some national travel may also be required to support training and delivery on other projects.

​Recruitment details

Recruitment Timeline

1. Deadline for applications: Monday 7th July, 9am
2. Applicants notified if shortlisted no later than: Friday 11th July, 5pm
3. Dates of interviews: Friday 18th and Monday 21st July
4. Interviewees notified if they have been appointed no later than: Monday 28th July, 5pm

Proposed start date for successful applicant: Start of September

How to apply

The application process is two stages.

Stage 1: download and complete application form.

• You will be asked to confirm you met some of the essential criteria.
• You will be asked to enter your contact details and details of previous work.
• You will then be asked to answer 4 questions.
• Email the completed form to our recruitment email address.
• You will also be asked to complete an equity and diversity form. This is optional.

Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to deliver a 15-minute virtual training session. We will share the training topic when we invite you to attend the interview.

About Neurodiverse Connection

Neurodiverse Connection is a neurodivergent led Community interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

How we work

Neurodiverse Connection is a new Community Interest Company. We are working to be a neurodiversity affirming and supportive organisation. We want to support you as an important team member to work on projects that you love, that align with your interests and skills and enable you to have a balanced and rewarding work and personal life. We welcome you working with us and providing gentle challenge if we don’t get this right, so we can learn together. We want to see neurodivergent people treated better, and that starts with us. We hope you’ll work with us to champion this approach for other people, too.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Enable you to shape your role to your strengths and interests.
• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Support to develop in your role through access to training, shadowing and mentoring.
• Access to supervision and a reflective space to support you in a lived experience role.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour working week (pro rata).
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays (pro rata).
• Access to a wellbeing fund.

Application deadline: Monday 7th July, 9am

With an ambitious plan to grow our income from Individual Giving, it's an exciting time to be joining Age International.

In this role, you will support the Direct Marketing Manager - Loyalty to manage the donor loyalty programme. You will develop and manage existing and new supporter communication programmes growing loyalty in our supporter base. The aim is to maximise the value of our long-term relationships with individual supporters.

This role is a varied one, with superb development opportunities. As part of a small team, you will be responsible for the print-based communications we send to our supporters but also email production with the view of developing the loyalty digital journey. Furthermore, you'll contribute to the development of our legacy and in memory activities, and high value offer. You'll also have the opportunity to support the supporter acquisition team on projects to gain new donors. Consequently, the role gives you the opportunity to grow your experience in supporter acquisition, as well as loyalty. And you will play a key part in delivering emergency appeals - when the work that you do will have a direct impact in saving older people's lives during a crisis.

As we continue to develop our Individual Giving strategy, you will have the chance to be involved in new initiatives and communications.

We offer hybrid working, with a minimum of one day a week in our London office and the last Thursday of the month in the London office. Please note that our core working days are Tuesdays and Thursdays. Travel costs to the London office are not covered by the charity.

Interviews to be held at our London office (EC3N 2LB) w/c 23rd June

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Proven successful experience in a direct marketing role. A, I
• Delivered and managed effective direct marketing campaigns. A, I
• Worked across a variety of offline and online direct marketing channels. A, I
• Experience working with a supporter or customer database, for example MS Dynamics or Salesforce. A, I
• Experience of managing internal and external stakeholders to deliver campaigns including copy and artwork sign off. A, I
• Experience of following internal processes, recognising potential improvements and implementing them. I

Skills and Knowledge

Strong written communication skills, with the ability to write compelling direct marketing copy. P
Good project management, numerical and analytical skills I, P
Proficiency in the use of MS Office applications, particularly Excel and Word. I, P
Some understanding of digital marketing platforms (Email platforms, web page building etc). I
Good attention to detail. A, P

Personal attributes

Share the charity's values. I
Willingness to contribute to the wider team project to improve processes and procedures. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the recruitment team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

A full list of benefits is available on our website 

The Conscious Advertising Network (CAN) challenge outdated norms, tackle waste and fraud, and champion transparency to unlock growth and innovation. By safeguarding society and the environment, we ensure advertising truly works for everyone. 

CAN is a coalition of more than 190 advertisers, agencies and civil society groups, all working together to ensure we create effective advertising that works for everyone. At CAN, we believe that advertising should inspire, innovate, and drive real results – without compromising our rights and freedoms. 

Our Guiding Principles and Guides cover six main areas; information integrity & hate, inclusion, children’s rights & wellbeing, informed consent, anti ad-fraud, and sustainability. The Guides are designed for advertisers and agencies and offer practical steps to help navigate the changes within the advertising industry. 

Role Purpose 

The primary role of the Research & Insights Officer is to support the Research & Insights Manager in conducting research and producing insights which supports the development of CAN’s conversations with advertisers around the issues embedded in its Guiding Principles and Guides.

Core Duties and Responsibilities  

• Assist the Research & Insights Manager in the design and managing of research and insights which support CAN’s mission.

• To support the Research & Insights Manager in creating producing insights and communications materials for the advertising industry and trade and national press i.e Member briefings, press releases and social media comms. 

• Awareness of, and regular reporting on, relevant research bodies and initiatives/ projects they are undertaking which help unearth new potential research areas where advertising is impacting human rights   

• Working with members and external partners to collaborate on research projects or to gain insights on the advertising ecosystem 

• Assist with project management to support the research and insights team, as well as the wider CAN team 

• Working with other teams internally to collaborate on projects where required, in particular supporting the communications to members. 

Measurement of Success 

• Successfully working alongside the Research & Insights Manager in the delivery of robust and interesting research projects and related communications materials, to ensure advertising works for everyone 

• Discovery of new issues and talking points to uncover emerging issues related to advertising harms 

Skills and experience (required) 

• Experience in the field of research or journalism

• The ability to produce clear, well-sourced and accurate briefings and summaries, or news articles 

• Ability to work both in a team and independently 

• Fast-learning self-starter comfortable to work in a fast-paced and wide-ranging work environment   

• An understanding of investigative journalism and research 

• Fluent written and spoken English 

Skills and experience (desired) 

• A proven track record of research achieving impact, either through journalism or the production of content which has measurably improved awareness on a given issue 

• An understanding of the ad tech ecosystem and related harms

Other information 

• The role will entail hybrid working, predominantly working from home with some days working in a London based office  

Package 

• Competitive salary & statutory pension contribution (£28k depending on experience) 

• 12 months Fixed Term Contract with a view being extended 

• 23 days holiday 

• 1 Day off for your Birthday 

• Primary caregiver leave  - 2 days paid

To apply: 

Please submit a CV and cover letter by June 30th. Your cover letter should be no more than 2 pages long, answering the following questions: 

1. What is your motivation for working with Conscious Advertising Network and this role specifically? 

2. What skills and experience would you bring that will enable you to be successful in this role? 

Our diversity and inclusion commitment  

The Conscious Advertising Network exists in a diverse society. Our aim is to build a team that reflects this diversity, while fostering a working environment, which allows every employee – regardless of their differences – to thrive. 

We aim to do this by sharing our job opportunities across a wide range of online platforms, actively interviewing a diverse pool of applicants and ensuring that career development is based purely down to talent, personal values and effort. 

We do not tolerate discrimination of any kind. 

Richmond Borough Mind | Journey Recovery Hub
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

 •  Salary: £13.85 per hour (£27,007.50 FTE)

 •  Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening. 

 •  Location: Twickenham and Kingston

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.
 

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.

We're looking for a kind, compassionate, and resilient Support Worker to join our Mental Health service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers enable vulnerable customers living in a variety of different tenures to manage their tenancies, mental/ physical health, and wellbeing, and move towards greater independence within the community by providing a flexible and individually tailored support package.

This shift pattern for this role involves Monday - Friday 9am-5pm. If required, occasionally working on Weekend 10am-6pm.

This is a Fixed Term Contract maternity cover expected to end on 6th of July 2026.

For a full job description, please visit our website.

About you:

Relationship-building - Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.

Motivation - Committed to making a positive impact for individuals.

Adaptability - Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.

Communication - The ability to collaborate with and influence a wide range of people in person and through written communication.

Problem solving - The ability to objectively analyse situations, using information and clear judgement to generate effective response.

Self-awareness - The ability to understand and reflect on both your own and personal development and how your actions affect others.

Leadership - The ability to act as a professional role model, demonstrates initiative, and engage others and enable them to achieve their goals.

What you'll bring:

Essential:

Worked in a customer care setting with transferrable skills.

Desirable:

Up to NVQ Level 2/3 or equivalent.

Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

A fantastic opportunity has arisen to join Westway Trust as a Team Administrator, providing efficient and responsive administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team. 

You will be a friendly, motivated, pro-active and experienced Administrator who will have the right blend and balance of people skills with the ability to drive work packages. You’ll be comfortable in connecting with wider colleagues and tenants on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and committed to supporting the North Kensington community, this role is for you.

Key responsibilities of the role include but are not limited to:

• Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
• Initial point of contact for enquiries to the Property team.
• Manage routine office duties such as invoice requests and expenses.
• Schedule in key team tasks within the peaks and troughs of the range of team activities.
• Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers. Follow-up on actions for timely reporting.
• You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
• You may be asked to commission regular cyclical reports from external providers and ensure they are delivered on time ready for upward reporting.
• You may be asked to organise emails, create presentations, and work within the teams filing system.
• You will receive reports from key team members and ensure they are ready to present through the Governance.
• You will co-ordinate and collage high level data collection provided by others for upward reporting.
• You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation. This may involve calling on others in the organisation to assist.
• You will nurture positive relationships and information flow within the team groupings.

Essential Experience, Skills and Attributes

• Minimum 5 years’ administration experience working in a busy office, with strong organisational and time management skills.
• Experience of designing and delivering high quality, proactive project administration.
• Experience of scheduling and dealing with Committees.
• Proficient IT skills, across Microsoft Office, and willing to learn new systems.
• Excellent written and verbal communication skills with the ability to create presentations and other communications.
• Experience of research.
• Experience of creating useful templates to support projects.
• Experience in prioritising competing demands and workloads.
• Experience of team-working and collaboration with an eye for detail.
• You will be assertive, able to use your own initiative and capable of managing upwards with tact.
• Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse communities, equality of opportunity and anti-racism.

Desirable 

• Experience within any field of Property, Construction, or Estate Management
• A good understanding of the local area (North Kensington).

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Wednesday 18 June when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended.

The Support Services Co-ordinator provides the key interface between those looking for support and the resources at Lupus UK. 

This is a new role. We have identified the need for a specialist role leading on the delivery and development of our support services, including recruiting and training volunteers to deliver those services. The aim for this role is to create a fully responsive support service for the UK wide lupus community.

About Us

The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.

We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.

ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.

We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.

The Role

We are looking for a motivated and organised Project Manager to lead the AQS Access Pathway Project, funded by City Bridge Foundation. This newly created role will be responsible for redesigning and updating the Advice Quality Standard (AQS) and developing a new progression-based Access Pathway for advice services.

This is a fixed-term role, with funding secured for a minimum of 36 months. You will work closely with our Deputy Director and a wide range of stakeholders to successfully deliver a new version of AQS and its accompanying framework.

Key Responsibilities

• Design, manage, and deliver the AQS Access Pathway Project in collaboration with the ASA Deputy Director.

• Convene and facilitate a Project Advisory Group comprising ASA members and key stakeholders.

• Engage with external stakeholders including auditing and accrediting bodies such as AgeUK, Citizens Advice, Welsh Government, and the Money and Pensions Service.

• Promote and communicate the project to advice services, funders, and wider voluntary sector audiences.

• Oversee project monitoring and evaluation, including data collection and reporting to ASA’s Board and funders.

• Support budget tracking and financial reporting in collaboration with senior leadership.

• Actively recruit new services to engage with AQS and promote interest in quality assurance across the sector.

• Undertake other duties as required to support successful delivery and integration of the project.

What We’re Looking For

Essential:

• Commitment to social justice, human rights, and equitable access to advice services.

• Demonstrable project management experience, from design through to delivery.

• Strong understanding of quality assurance frameworks and their impact on client outcomes.

• Excellent communication and stakeholder engagement skills.

• Ability to manage competing priorities and tight deadlines with accuracy and diplomacy.

• Experience working within complex multi-agency environments.

• Knowledge of the social welfare legal advice sector and challenges faced by frontline organisations.

Desirable:

• Experience managing staff, volunteers, or consultants.

• Comfortable using Microsoft Office 365 and other standard IT tools.

• Data-literate, with ability to use evaluation and performance data to drive outcomes.

• Strong written communication and presentation skills.

• Willingness to undertake training and professional development as needed.

Benefits

• Salary: £36,000 per annum

• Contract: Fixed-term (until at least September 2028), full-time (37 hours per week)

• Annual Leave: 30 days per year plus 8 bank holidays

• Pension Contribution: 6% employer contribution

• Flexible Working: Weekly London office attendance with scope for hybrid working

• Meaningful Work: An opportunity to help shape the future of quality standards across the advice sector

• Collaborative Culture: Work within a small, passionate team and national network

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.

£28,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

This role is set for 9-month, ending on 12 January 2026, with the possibility of extension.

The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:

Experience of working in a complex mental health environment

Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

To start ASAP, we are looking for a Temporary Finance Manager to join our friendly, all women team.

About Woman's Trust

Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.

About the role

As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022-2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team - you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation. 

We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.

Hours: Part-time, 28 hours per week.

Contract: Fixed term to start ASAP until 18th December 2025.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description below, providing actual examples of the related work/experience/skills you have. 

We are open to applications from freelancers.

Interviews will hold on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?

Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.

The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team. 

You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.

This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.

About us

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.

As the Adult Carers Team Leader you must be:

• Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)

• Skilled at using IT, including Google Suite and Zoom.

• Experienced working with vulnerable adults and those with complex needs.

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check
   

What can we offer you?

• Professional development, induction, ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Tuesday 17th June

Interviews: Monday 23rd June

Are you passionate about supporting refugees and asylum seekers through meaningful, holistic services? Do you have the leadership skills to guide a dedicated team delivering frontline advice and support?

We are looking for an experienced and motivated Advice Team Manager to lead our advice services for refugees and asylum seekers. You will oversee our outreach activities, legal clinics, and practical support work across London, ensuring our clients receive high-quality, empowering services tailored to their needs.

We offer a supportive working environment with excellent benefits, including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

You’ll need:

• Strong management experience in advice or support services
• A deep understanding of the challenges faced by refugees and asylum seekers
• Excellent communication, organisational, and case management skills
• A commitment to equity, inclusion, and high-quality service provision

This is an opportunity to make a real difference in people’s lives, while shaping a vital service within a supportive and mission-driven organisation.