Support and information team members jobs in potters bar, hertfordshire
Charity People is pleased to be working with Ataxia UK (AUK) to recruit for an exciting, brand-new role of Senior Philanthropy Manager. This role is vital to the growth and ongoing sustainability of the charity, a fantastic opportunity for someone to make a huge impact.
Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of AUK strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Job Title: Senior Philanthropy Manager
Location: Hybrid working with travel to the London Office once a week
Contract: Permanent and part time - 28 hours a week
Salary: £45,000
About the organisation
AUK are the leading national charity in the UK for people affected by any type of ataxia, which is a rare condition, made up of neurological disorders that affect balance, coordination and speech. AUK fund research into finding treatments and cures, and offer advice, information and support to people affected by the condition
About the role
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts.
You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
Responsibilities:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and Finance - Ensure planned expenditure is within budget and monitor and report on performance. Ensure systems are updated and records kept correctly. Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
About You
If you are a people's person, a self-starter and have a pro-active approach to philanthropy fundraising this role will be ideal for you. You will also have the following experience;
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
Application Process
If you are interested in finding out more, please contact Kevin Croasdale today with your CV.
Closing date: 16th May 2025
1st stage interview will be held week commencing 19th May
2nd stage interview will be held week commencing 26th May
Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Job Description: Senior Philanthropy Manager
Salary: | £45,000 pro-rata 4 days a week. 4 annual increments of £500 in April following end of Probationary Period. (Pro Rata at 4 days is c.£36,000p/a) |
Conditions: |
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Hours: |
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Reporting to: | Director of Fundraising & Communications |
Responsible for: | Philanthropy Consultant (fixed term); Major Donor network and Volunteers |
The Role:
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts. You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
This brand-new role is vital to the growth and ongoing sustainability of Ataxia UK. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of our strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Key areas of responsibility:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities:
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and finance
- Ensure planned expenditure is within budget and monitor and report on performance
- Ensure systems are updated and records kept correctly
- Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Ensure our work is consistent with any necessary data protection legislation
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
- Maintain confidentiality in line with organisational policy in regard to patients, staff and business sensitive information
- In all areas of work ensure that due attention is given to legal and compliance issues such as health and safety, data protection and risk management
- Share in general office duties
Person Specifications:
Essential
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
- Proven project management skills
- Excellent influencing and negotiation skills
- Ability to build productive working relationships with internal and external stakeholders
- Experience in producing dynamic and engaging fundraising materials
- Experience of organising events or conferences
- Demonstrable stakeholder management skills
- Experience of running cultivation and/or fundraising events
- Attention to detail in the gathering, recording, and dissemination of information
- Demonstrable experience of database management
- A demonstrable passion for, and commitment to, our cause
- Willingness to occasionally work out of hours when necessary
Desirable
- Knowledge and understanding of the barriers faced by people with a disability
- Experience working with celebrity ambassadors
- Raiser's Edge (CRM) experience
- Understanding of scientific research
Note: This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Campaigns & Movement Building Specialist
Salary: £42,205 - £43,417
Location: London-Hybrid
Tenure: Full time-Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you an experienced campaigner who is committed to women’s rights and feminist principles?
Do you have a track record working with volunteer activists to build their power and capacity to campaign?
Are you a committed organiser, who can help us build relationships with campaigning groups in the UK?
Then we’d love to hear from you!
We’re recruiting for a Campaigns and Movement Building Specialist to help us deliver campaigns for women and girls globally on issues of climate justice, economic justice and humanitarian response. This role will lead on delivering attention grabbing stunts and events, train and develop ActionAid campaigners to take action, and build and strengthen relationships with a range of partners and grassroots groups.
This is a unique opportunity to combine strategy with creativity. You’ll be identifying new partnerships, nurturing grassroots activism, and ensuring our campaigners have the tools, support, and platforms they need to create lasting change. With collaboration at the heart of everything you do, you’ll work across departments and beyond our organisation to inspire action and influence policy change.
At ActionAid UK, we’re committed to a bold and feminist approach to campaigning — dismantling systemic injustice and championing the voices of those too often left unheard. If you’re an experienced campaigner with a flair for event organisation, relationship-building, and mobilising movements, and if you share our passion for equality, diversity, and anti-racism, this could be the perfect next step in your career.
Join us and help turn activism into real impact. Together, we can win transformative change for women and girls everywhere.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information:
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Head of Strategic Funding and Insight - Maternity cover
Salary: Band E £55,194 - £56,801 per annum
Location: London-Hybrid
Tenure: 10 Months Fixed term
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a dynamic and strategic leader ready to drive impactful fundraising at one of the UK’s most forward-thinking international development organisations?
ActionAid UK is offering an exciting opportunity to take the helm of our Strategic Funding and Insight team during a pivotal phase of growth and innovation. This is more than a maternity cover – it’s a chance to shape the future of high-value fundraising at an organisation that’s unafraid to challenge injustice at its roots!
This role is ideal for someone who thrives on innovation and complexity. You’ll work closely across internal departments – from advocacy and communications to international programme specialists – as well as externally with major donors and partners. Your leadership will be instrumental in spotting emerging trends, unearthing bold opportunities, and ensuring our fundraising practices are feminist, anti-racist and future-focused.
You’ll be joining an organisation that isn’t content with the status quo. We’re committed to systemic change – and that includes within our own operations. From climate justice to women’s rights, your work will help fund some of the most urgent and impactful interventions around the world.
We’re looking for someone with a strong track record in high-value fundraising, strategy development and team leadership. If you’ve got a keen eye for the big picture and a deep commitment to meaningful change, this is the role for you.
Come and make your mark. Join us in delivering innovative, ethical and strategic funding that empowers communities and transforms lives.
Apply now and be part of the movement for social justice.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information:
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Mae Cyngor ar Bopeth yn cynnig cyngor cyfrinachol ar-lein, dros y ffôn, ac yn bersonol, yn rhad ac am ddim. Trwy ein rhwydwaith genedlaethol o elusennau rydym yn rhoi'r wybodaeth a'r hyder i bobl i'w galluogi i symud ymlaen – pwy bynnag ydyn nhw, a beth bynnag fo'u problem.
Ydych chi eisiau gweithio i sefydliad sy'n gwneud gwahaniaeth, bob dydd, ac i bobl o bob cefndir? Mae angen help ar y bobl sy'n troi at Gyngor ar Bopeth i oresgyn rhwystr yn eu bywydau – dyled, cael eu troi allan o'u cartrefi, trafferthion yn y gwaith, ayyb – a gallwch fod yn allweddol iddynt o ran sicrhau'r cymorth sydd ei angen arnynt yn y ffordd gyflymaf, hawsaf a mwyaf effeithiol.
Y rôl
Fel ein Swyddog y Gymraeg byddwch yn aelod annatod o dîm Cyngor ar Bopeth Cymru, yn rhan o'n cyfarwyddiaeth Partneriaethau ac Eirioli, a byddwch yn chwarae rhan allweddol yn llunio Strategaeth Gymraeg yr elusen.
Mae'r rôl yn cynnwys dylanwadu ar dimau cenedlaethol, cefnogi swyddfeydd Cyngor ar Bopeth lleol yng Nghymru, a byddwch hefyd yn cynrychioli Cyngor ar Bopeth o fewn rhwydweithiau Cymraeg ac yn nodi cyfleoedd i gefnogi mynediad ac ymgysylltiad uwch ar gyfer cleientiaid a chydweithwyr yng Nghymru.
Agwedd allweddol o'r rôl yw cyfathrebu strategol ac ymgysylltu ag uwch arweinwyr Cyngor ar Bopeth a chyda rhanddeiliaid ar hyd a lled Cymru gan gynnwys Llywodraeth Cymru. Byddwch hefyd yn gweithio mewn partneriaeth â swyddfa Comisiynydd y Gymraeg gan ddarparu'r Cynnig Cymraeg ar gyfer Cyngor ar Bopeth a hyrwyddo'r dull "Cymraeg Clir".
Gan weithio'n agos gyda Chyfarwyddwr Cymru Cyngor ar Bopeth a’r Grŵp Ymgynghorol Cymru, byddwch yn llunio ein Strategaeth Iaith Gymraeg a'r cynnig gweithredol, yn reoli gwasanaethau a chyllidebau cyfieithu, yn darparu rheolaeth linell i'r Cyfieithydd Cymraeg, ac yn sicrhau cynnwys Cymraeg o ansawdd uchel ar draws gwahanol blatfformau.
I wneud cais
I wneud cais, cyflwynwch CV dienw a llythyr eglurhaol dienw. Dylai eich llythyr eglurhaol fod yn ddim mwy na thudalen o hyd, ac amlinellwch ynddo pam y byddech chi'n addas ar gyfer y rôl.
Mae Tegwch, Amrywiaeth a Chynhwysiant o bwysigrwydd strategol o fewn y sefydliad ac yn cael ei gydnabod fel rhan annatod o bopeth a wnawn fel gwasanaeth.
Yn ganolog i'n cenhadaeth Tegwch, Amrywiaeth a Chynhwysiant mae adeiladu timau amrywiol a chynhwysol y mae pawb yn teimlo'n rhan ohonynt. Rydym yn credu bod cynhwysiant yn fater cyfiawnder cymdeithasol - egwyddor sy'n sail i'n holl waith Tegwch, Amrywiaeth a Chynhwysiant. I'r perwyl hwnnw, rydym yn croesawu'n arbennig ceisiadau gan bobl yr hoffem eu gweld yn cael eu cynrychioli'n well yn ein sefydliad a'n sector - pobl o liw, pobl LHDTC+ a phobl anabl. Byddwn yn cynnig cyfweliad i ymgeiswyr anabl sy'n nodi eu bod yn dymuno i'w cais gael ei ystyried o dan ein Hymrwymiad Cyfweliad Anabledd Hyderus os ydynt yn bodloni ein meini prawf dethol yn eu cais. Mae rhai o'n rolau yn denu nifer uchel o geisiadau ac mewn rhai amgylchiadau lle nad yw'n ymarferol neu'n briodol, efallai y byddwn yn cyfyngu ar nifer y cyfweliadau a gynigir i ymgeiswyr anabl a rhai nad ydynt yn anabl. Byddwn yn darparu addasiadau rhesymol yn ôl yr angen. Rydym yn dilyn y model anabledd cymdeithasol.
Rydym yn gyflogwr hyblyg, felly gall y rôl hon fod yn addas i unrhyw un a fyddai'n well ganddynt drefniant hyblyg i helpu eu cydbwysedd gwaith/bywyd - mae llawer o'n cydweithwyr yn treulio'r rhan fwyaf o'u hamser yn gweithio o bell. Er bod yn well gennym ddull cyfunol o weithio sy'n cyfuno gweithio mewn swyddfa leol, os oes un yn agos atoch, a'ch cartref, rydym yn agored i fod yn hyblyg o ran lleoliad. Weithiau, gall rôl olygu bod angen i chi fod wedi'ch lleoli mewn lleoliad penodol. Os yw hynny'n wir, bydd hyn yn cael ei esbonio yn yr hysbyseb neu'r disgrifiad swydd. Gellir trafod hyn yn fanylach yn ystod eich cyfweliad.
Mae'r Cyngor Cenedlaethol ar Bopeth yn gweithredu o swyddfeydd yng Nghymru a Lloegr, gyda 4 swyddfa ranbarthol wedi'u lleoli yng Nghaerdydd, Llundain, Birmingham a Leeds, felly rhaid i bob ymgeisydd llwyddiannus fod wedi'i leoli yng Nghymru neu Loegr.
Mae ein hymrwymiad i les cydweithwyr yn cael ei adlewyrchu yn y ffaith ein bod wedi derbyn y wobr Aur yn y categori Iechyd a Lles ynghŷd â'r wobr Prif Enillwyr yng ngwobrau Employee Experience Awards 2022.
Byddwch yn ymwybodol nad yw Cyngor ar Bopeth yn sefydliad noddi. Rhaid i'r ymgeisydd llwyddiannus felly fod eisoes â'r hawl i weithio yn y DU neu allu sicrhau'r hawl i weithio yn y DU yn annibynnol.
Rydym wedi derbyn y wobr elusen orau ym mynegai cyflogwyr y trydydd sector, lle cydnabuwyd bod Cyngor ar Bopeth yn sefydliad sydd nid yn unig yn blaenoriaethu'r bobl rydyn ni'n eu gwasanaethu ond hefyd yn rhoi pwyslais ar les ei weithwyr.
Os bydd nifer uchel o geisiadau, rydym yn cadw'r hawl i gau'r broses gais yn gynnar.
Bydd y swydd wag hon yn cau i geisiadau am 23.59 ar y dyddiad cau.
I gael rhagor o wybodaeth am y sefydliad, ein gwerthoedd a'n manteision, gweler y ddolen ganlynol - Gwybodaeth, gwerthoedd a buddion
Os bydd angen help gyda'ch cais arnoch, darllenwch ein canllawiau defnyddiol ar y dudalen ganlynol - Nodiadau canllaw i ymgeiswyr
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
The Role
As our Welsh Language Officer you will be an integral member of the Citizens Advice Wales team, part of our Partnerships & Advocacy directorate, and you’ll play a key role in shaping the charity’s Welsh Language strategy.
The role involves influencing national teams, supporting local Citizens Advice in Wales, and you’ll also represent Citizens Advice within Welsh language networks and identify opportunities to support greater access and engagement for clients and colleagues in Wales.
A key aspect of the role involves strategic communication and stakeholder engagement with senior leaders; at Citizens Advice and with stakeholders across Wales including Welsh Government. You’ll also work in partnership with the Welsh Language Commissioner’s office delivering the Cynnig Cymraeg for Citizens Advice and driving forward the “Cymraeg Clir” approach.
Working closely with the Director of Wales and Cymru Advisory group you will shape our Welsh Language strategy and active offer whilst managing translation services and budgets, line manage the Welsh Language Translator, and ensure high-quality Welsh content across platforms.
To apply
To apply please submit an anonymous CV and anonymous cover letter. Please keep your cover letter to a page and outline why you would be a good fit for the role.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.