Support and information team members jobs in shoreditch, greater london
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.
Associate Director – Investments
Salary: £80,000 - £89,000 + excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more
Location: Hybrid/London – with travel to the office 1-2 days per week
Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?
That’s nearly a third of all adults in the UK.
We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
With additional dormant assets funding now secured, we're expanding our work – and we’re looking for two Associate Directors – Investment to help us deliver it.
The roles
These are brilliant opportunities to play a key part in transforming financial inclusion across the UK. As one of our Associate Directors specialising in Investments, you'll be a senior member of our Investment team, responsible for originating, executing and managing a growing portfolio of social investments.
You'll work with a range of mission-driven commercial lenders and community finance providers, helping to build sustainable, scalable solutions for underserved communities.
We’re hiring two roles at the same level with shared responsibilities across a number of exciting areas relating to our newly awarded Guarantee fund.
We’re looking for talented investment professionals who share our mission and bring strong commercial acumen, structured thinking, and the ability to manage end-to-end investment processes.
This is a unique opportunity to contribute to a mission-driven organisation, ensuring resources are strategically aligned with our goals to drive meaningful social impact
Key Responsibilities
· Lead origination, due diligence, structuring and execution of social investments into mission-aligned commercial lenders and community finance organisations
· Manage a portfolio of investments, including monitoring financial and social impact performance, reforecasting, and supporting investee governance
· Build and maintain strong relationships with mainstream banks, credit funds and aligned investors to crowd in commercial capital
· Play a leading role in shaping either our Guarantee Fund or our investment support for pilots and new products
· Contribute to strategic initiatives across the organisation, and support and mentor junior colleagues
· Represent Fair4All Finance at events, with stakeholders and in working groups
Essential experience & qualifications:
· Significant investment experience – this could be from social investment, banking, private equity or another relevant sector
· Strong financial modelling, commercial analysis and deal execution skills
· Excellent communication and stakeholder engagement experience, especially with senior leaders
· Evidence of building collaborative partnerships and leading teams or projects
· A commitment to our mission and an understanding of the impact of financial exclusion
Desirable experience
· Experience investing in social fintechs, consumer credit or early-stage ventures
· Experience working with community finance providers (e.g. credit unions, CDFIs)
· Commercial fundraising or regulated fund management experience
· Familiarity with policy and systems-change initiatives, especially around financial inclusion
Person Profile
You’re will be a confident, thoughtful investment professional with a passion for purpose. You’re equally comfortable pitching to senior stakeholders and getting into the details of legal documents. You thrive in collaborative environments, bring a sense of ownership to your work, and want to use your skills to make a lasting difference.
Who are Fair4All Finance?
We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.
Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.
Fair4All Finance is a Disability Confident Committed scheme member.
Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.
Our Benefits include:
Financial Security:
· Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave
Wellbeing:
· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Personal & Professional Development:
· Individual discretionary Training budget
· Book Club – mission aligned, up to 4 per year
Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.
We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.
To apply, submit your application via Applied by 5pm on Monday 7th July.
Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses. Your CV will only be reviewed at a later stage in the process.
Due to the nature of our work, and depending on the role, successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with a Richard House Children’s Hospice to secure their new Events Manager. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.
The Events Manager will develop an events programme that delivers excellent supporter-care to all fundraisers and supporters taking part in an event or organising their own activities, maximising income from these fundraising streams. Harnessing current supporters and leading the growth of our existing network of community and event supporters is key to this role, with a focus on developing pro-active individuals, corporates and groups wanting to engage with and support events. The role will be hands on, focused on operational delivery, supporting crucial short- and medium-term funding impact, as well as longer-term and sustainable corporate income for Richard House.
This role is offered on an interim basis, but with the option to become permanent.
The successful candidate must be able to demonstrate:
- A track record in managing and delivering fundraising events, including participant cultivation and stewardship.
- Evidence of developing supporter-care processes to increase engagement.
- Experience of the practical application of the Fundraising Regulator, Gift Aid and Data Protection legislation.
- Experience working with volunteers would be beneficial.
Excellent communication and relationship building skills and an ability to interact with prospects and partners at all levels will be key.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed.
Closing date: 17 July 2025
Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“Without [Tramshed] youth theatre, I would never have won the Booker prize.” – Alumni and Ambassador Bernardine Evaristo
Tramshed Arts Ltd is a community arts charity in Southeast London. As Woolwich’s home of participation, we change perspectives and increase social cohesion, through offering creative spaces across generations of the local community.
Job Purpose:
The Business Development Manager will play an integral role in growing our organisation and securing its future. You will develop authentic important relationships and partnerships to:
· Increase and diversify sustainable income streams, making the best use of our creative community space and talent.
· Foster connections with local businesses to attract corporate sponsorship and payroll giving.
· Research new opportunities for raising income such as events and training programmes.
You will be inspiring, ambitious, and unafraid to do things differently whilst embracing our core value of being a truly inclusive community space.
Benefits include some hybrid working, friendly team, accessible working space, 6 complimentary tickets per season for you or your friends and family, Continued Professional Development plan.
For the full role specification please refer to the attached JD.
The client requests no contact from agencies or media sales.
Department: Advocacy & Support Helpline
Salary: £24,180.51 (not including London Weighting) / £28,309.92 (including London Weighting)
Hours: Full time - 35 hours per week
Job Type: Full time
Contract Type: Fixed Term Contract
About the role
As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.
About you
We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.
For more information on this role please download the attached job description.
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings)
Contract: Fixed term to 31st March 2026 with the possibility of extension dependent on funding
Reports to: Head of Helplines
Salary: £24,180.51 pro rata - not including London Weighting (£28,309.92 pro rata including London Weighting)
Closing Date: Applications should be submitted by 12 noon 28th July 2025.
Interviews will be held on 4th and 5th August 2025. All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.
Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.
REF-222481
Self Employed - Neonatal Lead
For Tower Hamlets, Waltham Forest, and Newham Maternity and Neonatal Voices Partnership (MNVP)
Salary: £150 per day, with reimbursement of childcare and travel expenses (subject to policy)
Length of Contract: Fixed-Term Contract Until March 2026 (subject to extension)
Reports to: MNVP Project Manager – Healthwatch Newham
Hours per week: 3 days per week across three boroughs, Monday to Friday (flexible working hours)
Based at: Home based, with meetings within Barts Health NHS Trust and frequent travel in community
Review: There will be an initial review after two months to ensure mutual alignment with the contract.
Overview
Barts Health NHS Trust provides neonatal and maternity care for women and birthing people and their babies each year across Tower Hamlets, Newham, and Waltham Forest, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.
TWN Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.
We are recruiting a Neonatal Lead who brings the expertise of women/birthing people with lived experience of neonatal services at Barts Health NHS Trust into the heart of the development of every aspect of neonatal and maternity services at the trust.
The role of Neonatal Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.
This is a paid, self-employed job requiring 3 days a week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.
Healthwatch Newham (part of CB Plus), along with Healthwatch Tower Hamlets and Healthwatch Waltham Forest, has been commissioned by NHS North East London ICB since 2023 to manage the MNVP in Tower Hamlets, Waltham Forest, and Newham (TWN), including staff employment.
About the role:
We are looking for a TWN Maternity & Neonatal Voices Partnership (MNVP) Neonatal Lead who:
● Is passionate about helping to develop and improve the experience of neonatal (and maternity) services for babies and their families who require neonatal care.
● Is keen to engage families and seldom listened-to groups to inform neonatal and maternity service development.
Please note this role is for someone with lived experience and is not suitable for clinical staff (although they are welcome to join the MNVP in their professional role).
This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.
As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.
This is a home-based role with flexible working hours. However, you will be expected to attend meetings within Barts Health NHS Trust and travel within the community as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)
Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday.
Where: Remote - UK based. Two team days per year in London / South East or online.
Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.
Deadline to apply: 11th July 2025
Estimated start date: September 2025
Role overview
This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.
As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.
As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.
Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
Accountabilities
Responsibilities will include but are not limited to:
1. HR Strategy & Organisational Development
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Collaborate with the leadership team to drive the organisation’s People Management Strategy
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Devise and deliver HR projects to improve business efficiency and effectiveness
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Lead succession planning initiatives across the organisation
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Horizon scan for emerging HR practices and employment law developments
2. HR Policy, Compliance & Risk Management
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Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance
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Ensure compliance with UK employment law across all HR functions
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Lead on:
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Third Party Risk Policy
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Equality Impact Assessment Policy
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Stakeholder Engagement Policy (ensuring service user perspectives are integrated)
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Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work
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Audit EDI data bi-annually and create strategies to promote diversity and inclusion
3. Employee Relations & Case Management
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Providing advice and leading on the process for :
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Grievances
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Disciplinaries
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Bullying, harassment, and capability issues
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Redeployment and redundancy
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Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator
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Mediate disputes and facilitate conflict resolution within the context of HR discussions
4. Compensation and Benefits
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Developing and maintaining salary structures
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Conducting salary benchmarking and market analysis
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Overseeing annual salary reviews
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Ensuring compliance with pay equity laws
5. Recruitment, Onboarding & Talent Management
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Oversee advertising and attraction strategies
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Support onboarding processes to aid efficiency
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Review terms and conditions, contracts, and engage with external advisors as needed
6. Attendance & Performance Management
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Manage absence cases including statutory and contractual entitlements
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Support the leadership team with performance and attendance-related challenges
7. Systems & Process Improvement
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Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems
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Regularly review and improve the Staff Portal alongside our Training & Development Lead
8. Equality, Diversity & Inclusion (EDI)
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Stay updated on EDI legislation and best practice
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Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach
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Lead data audits and present an equal opportunities review every two years
9. Professional Development & Networking
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Engage with local HR support networks, including CIPD and ACAS
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Maintain continuous professional development (CPD)
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Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings
Person specification
We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:
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CIPD qualified or equivalent professional HR qualification (Level 5 or above)
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Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.
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Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.
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Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels
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Confident facilitator and leader of sensitive meetings and discussions, with a culture of care
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As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed
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Commitment to fostering an inclusive, respectful, and supportive work environment
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Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.
Job benefits
A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.
Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.
Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.
Additional benefits include:
- Flexible working
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32 Days (FTE) per annum annual leave allowance (including bank holidays)
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High street discount shopping portal
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EAP package - access to confidential support and wellbeing services
About Chiltern Music Therapy
Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.
Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.
How to apply
To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.
For more information about Chiltern Music Therapy please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Networks Officer
- Internal Job title: Policy and Networks Officer or Senior Policy and Networks Officer (note that there are different requirements listed in the job description & person specification – please state which you are applying for)
- Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
- Salary: £33,500 (Officer) or £38,500 (Senior Officer) per annum subject to deductions for tax and national insurance contributions as required by law, pro-rated if part time.
- Hours: Full time, 5 days, equivalent to 37.5 hours per week. There is also the option to work part time at 0.8 FTE (30 hours per week).
- Pension: 4%, incremental pension contributions.
- Contract: Permanent
- Reporting to: Head of Policy
- People management: 1-2 trainees/interns. If appointed as Senior Officer: up to 1-2 staff members/trainees
- Deadline for applications: 20th July 2025 (11.59pm)
- Interviews: 28-30 July 2025
About the role
FLEX is looking for a passionate advocate with a good understanding of the UK political system, of labour abuse and/or exploitation and human trafficking in the UK, and demonstrable experience of coalition working and building relationships with key stakeholders working in the anti-trafficking, employment rights, and/or immigration sectors. This recruitment comes at an exciting and challenging time for our work at the intersection of employment rights and immigration policy. This role will inform and support our work to influence and improve law, policy and practice affecting worker in high-risk sectors in the UK.
In this role, you will lead on FLEX’s advocacy at the London level and coordinate the joint research advocacy and project work of FLEX networks and coalitions. These currently include the Labour Exploitation Advisory Group (LEAG) and the Taskforce on Victims of Trafficking in Immigration Detention, two networks made of expert organisations directly supporting people who have experienced or are at risk of exploitation. Above all this role requires someone with real passion and commitment to FLEX’s work to end labour exploitation and an excitement for working in a small, dynamic team.
How to apply:
For more information about this role and how to apply, please visit our website
An initial triage of applications is made against the criteria specified in the job description and failure to address how you meet these explicitly will affect your application. Your experience, ability and skills will be further assessed at an in-depth interview if you are invited to the next stage of the recruitment process.
We encourage applications from people who identify as part of marginalised communities or with lived experience of the immigration system.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary!
Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?
If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
You can expect to be travelling to Letchworth Garden City, Welwyn Garden City, Tring, Harpenden, Hertford, Watford, St Albans and Stevenage. Please only apply if you can reach these locations within an hour from your home post code.
Position: Wildlife Fundraiser Hertfordshire
Ref: JUL20253844
Location: Hertfordshire
Salary: £25,847.00 - £27,549.00 per annum
Contract: Permanent
Closing Date: Sun, 27th Jul 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
This is not your average 9-5.
Each day you’ll:
- Use your company van (with fuel and parking covered) to travel to venues in your area.
- Set up an eye-catching, informative fundraising stand.
- Engage members of the public in meaningful conversations about conservation.
- Inspire them to become RSPB members through regular direct debit support.
You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.
We’ll Set You Up for Success
- Full training provided - no wildlife knowledge needed!
- Salary-based role (not commission-based) with set income stability.
- Company van included for business use, with all expenses covered.
- Flexible contracts - 3 to 5 days per week.
- Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
- A passion for people and a belief in the power of conservation (we’ll teach you the rest!)
- Resilience: the ability to face rejection and keep going with positivity.
- Confidence speaking to strangers and working towards clear targets.
- A full UK driving licence.
- Availability to work 3 out of 4 weekends.
- Willingness to travel up to an hour from home.
- Comfortable working outdoors and often alone.
- Fundraising, sales, or customer service experience is a bonus - but not essential.
Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.
If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.
Additional information
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Operations Coordinator
London - office-based currently near Angel, with flexible working
Permanent
Part time, 21 hours per week, preferably split over Mon-Fri but with flexibility
Salary £28,800 per annum pro rata (0.6 FTE)
Excellent benefits including 24 days annual leave in addition to bank holidays (pro rata), increasing after five years of service, 5% employer pension, access to cycle to work scheme (after probationary period), access to Employee Assistance Programme
Are you an experienced administrator, with a positive, can-do attitude, with a passion for using your skills to help improve the lives of older people?
Charity People are delighted to be partnering with a charity focused on promoting the rights of older people in care, to recruit an Operations Coordinator to join their small team based in central London.
The charity wants people to know their rights and how to use them. They offer information, advice and support to empower people using care services, and their relatives and friends. As a community of families and experts, they fight for better lives for people in care. They challenge poor care, highlight good practice and demand a better care system.
The Operations Coordinator will be at the heart of the charity's work, supporting their small team to deliver their ambitious aims. You will manage the office to ensure smooth running of processes and help improve efficiency, and provide administrative support across services, campaigns, research and policy work, helping the charity to raise their profile.
Key responsibilities
- Office coordination: Lead the day-to-day office management by developing office policies and procedures, streamlining our systems, acting as first point of contact
- Administration: Provide administrative support across our operations, including finance and fundraising, managing relationships with members and donors
- Governance support: Provide logistical and administrative support to our Governance structures
- Events: Organise Care Rights UK events
- Monitoring: Oversee the capture and tracking of relevant key performance indicators
The successful candidate will have previous experience working as an Office Coordinator or Administrator with strong organisational skills, excellent communication, and the ability to manage multiple priorities under pressure. You'll be confident working both independently and as part of a small team, with a proactive, problem-solving mindset.
You'll have solid IT skills, including Microsoft Office and CRM systems, and a commitment to good data management. You will be comfortable working with local policies around confidentiality, safeguarding, and health and safety.
A commitment to the charity's vision and values is a must. Experience or interest in adult social care and working with older people is desirable, as is knowledge of Beacon CRM, Zoom, and Mailchimp.
This is a part time role, in a small charity, within a fast-paced environment. You will be working as part of a friendly, dedicated staff team and alongside colleagues who are experts in their field. There will be opportunities for co-learning and sharing knowledge and skills. You will have full right to work in the UK and the role is subject to satisfactory references and a DBS check.
The office is currently located near Angel. The charity will be moving later in 2025, and it is very likely that the office will still be in North/East London.
This is an exciting period of change for the charity, as they invest in growing their services and seek to diversify and increase our reach across the UK. If you are excited by the role, and have the relevant skills and experience to apply, we would love to hear from you.
How to apply
The application process is CV and supporting statement. For the full Job Pack and details on how to apply, please apply via the link below and Jen D'Souza at Charity People will be in touch. The closing date is 9am on Tuesday 8 July. Interviews are planned for in-person on Thursday 16 and Friday 17 July.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Bridge is seeking a values-driven Programme Manager to lead the design and delivery of impactful, community-rooted projects that uplift women’s voices and challenge inequality
Job title: Programme Manager
Department: Projects
Salary: £35,000 - £40,000
Reports to: Head of Programmes
Time commitment: Full-time (35 hours per week) with some evening and weekend work
Reports: No direct reports but the post holder will co-ordinate the work of volunteers, facilitators and other staff working on projects
Contract type: Permanent - Applicants must have the right to work in the UK.
Location: London Bridge – option to work 1 day a week from home
About the role
This is a hands-on, people-focused role at the heart of our programme delivery. As Programme Manager, you’ll work closely with communities, colleagues, volunteers, and partners to co-create and deliver meaningful programmes that centre on women’s voices and lived experience.
You will be responsible for managing the day-to-day running of projects — from design and facilitation through to coordination, evaluation, and reporting. The role involves a high level of collaboration across departments and with external partners, as well as ongoing work with participants and volunteers to ensure our programmes are inclusive, responsive, and impactful.
You’ll be at the forefront of delivery: holding safe, welcoming spaces; supporting others to take on facilitation roles; and helping build confidence and leadership among women involved in our work. At the same time, you’ll ensure strong systems, clear communication, and smooth operations across every stage of a programme — including the coordination of all logistics, administration, and communications needed to make programme delivery run effectively. As the work is people-focused and often deeply personal, you’ll need to feel confident navigating sensitive conversations, responding to complex situations with care, and creating space for trust and honesty.
This role would suit someone grounded in values that centre lived experience, challenge inequality, and uplift women’s voices — someone who is passionate about working alongside women, committed to social justice, and energised by collaboration, care, and collective learning.
Key responsibilities
Programme & Project leadership
· Support & lead on the design, development and delivery of new and existing programmes and events aligned with the charity’s strategic objectives
· Work closely with Head of Programmes and other departments to translate strategy into bold, creative actions that centre women's voices and lived experience
· Work closely with Head of Programmes and other departments to embed co-production principles across all programme initiatives/ co-produce initiatives with participants and stakeholders, ensuring relevance and impact.
· Initiate and conduct research into topics including public health, gender inequality, and women’s health to inform and inspire programme development.
· Facilitate and host workshops and group sessions; hold inclusive and safe spaces for women, while supporting others (e.g., volunteers, project members) to take on facilitation roles themselves.
· Proactively bring forward ideas, test new approaches, and continuously improve the effectiveness of the charity’s work.
· Collaborate across departments, drawing on the full range of team skills and perspectives to identify opportunities and create programmes that are innovative and cohesive.
· Be an active, visible member of the team who contributes ideas, shares learning, and helps foster a culture of genuine collaboration, deep passion for our mission, celebration of achievements, and openness to learning from mistakes.
Community, Partnerships & Influence
· Build and nurture meaningful partnerships with local organisations, health and social care providers, academic institutions, and networks to strengthen our reach and influence.
· Develop strong, trust-based relationships with programme participants, recognising and building on their strengths, supporting their progression into volunteer or facilitator roles, and embedding co-production principles into project delivery.
· Champion an asset-based approach that values lived experience and empowers women to take active roles in shaping and delivering programmes.
· Cultivate a strong, supportive relationship with volunteers, ensuring they feel valued, included, and part of the charity’s wider mission.
· Represent the charity at events, networks, and forums to champion our mission and contribute to wider conversations about gender equity and health.
· Contribute to the cultural and social change needed to challenge injustice and empower women.
· Seek out and engage with opportunities to shape research, contribute to thought leadership, and drive systemic change.
Monitoring, Learning & Evaluation
· Support with the design and management of frameworks for monitoring and evaluating programme outcomes, using tools such as Theory of Change and wellbeing indicators (e.g., WEMWBS).
· Gather and analyse data and feedback (qualitative and quantitative) from all stakeholders to inform adaptive programme delivery and report to funders.
· Produce high-quality reports, case studies, and evidence to demonstrate impact to funders and inform future work.
Marketing & Communications
· Work with Head of Programmes and Marketing teams to highlight the success and stories emerging from programme work.
· Write blogs, contribute to content creation, and ensure programme outcomes are shared with wider audiences in compelling, accessible ways.
· Ensure feedback and participant quotes are used meaningfully to build visibility and engagement.
· Ensure that all relevant programme information — including upcoming activities, events, and opportunities — is communicated clearly and in a timely manner to the appropriate teams or platforms, to support strong marketing, effective recruitment, and maximum engagement.
People Management
· Line manage staff, volunteers and project facilitators, providing clear expectations, supportive supervision, and development opportunities.
· Create a culture that is inclusive, supportive, and inspiring – empowering others to lead and grow.
· Support the wellbeing of all staff and volunteers, with an understanding of the specific health experiences and barriers faced by women.
Funding & Finance
· Develop and monitor programme budgets and work with the Head of Programmes to report against spend.
· Work with SLT to support with research and applications for funding opportunities to support programme delivery and financial sustainability.
· Manage relationships with funders and corporate partners, reporting on outcomes and impact.
Policy, Safeguarding & Organisational Development
- Be an active contributor to the charity’s safeguarding team, playing a role in creating safe, inclusive spaces for all participants and staff.
- Support the implementation of all organisational policies — not only by adhering to them but by actively identifying areas for improvement, sharing feedback, and contributing to policy development.
- Stay up to date with best practice in safeguarding, boundaries, mental health support, and inclusive, trauma-informed practice, and help ensure these are embedded in programme delivery and team culture.
Data Protection, administration and programme coordination
- Oversee the secure collection and storage of data, ensuring full compliance with GDPR.
- Implement and manage CRM systems relevant to programme delivery.
- Ensure the smooth, effective and compliant delivery of all programmes, activities, and events, with a strong focus on quality, coordination, and attention to detail.
- Act as a key contact for programme/project enquiries and coordinate logistics such as booking facilitators, venues, equipment, and refreshments.
- Liaise with participants, facilitators, and volunteers before, during and after programme delivery to ensure a seamless and supportive experience.
- Ensure all relevant paperwork and digital documentation — including EDI monitoring forms, feedback, and volunteer information — is completed, stored securely, and remains compliant with GDPR and organisational standards.
- Manage relationships with external facilitators, including onboarding, contracts, payment processing, and quality assurance.
- Coordinate across departments (e.g. marketing, community engagement, operations) to ensure strong internal communication and the effective promotion and delivery of all programmes.
- Maintain accurate programme records, track progress against plans, and ensure that systems are in place for smooth programme operations.
Equity, Diversity & Inclusion (EDI)
- Ensure all programmes are inclusive and reflect the diversity of the communities we work with.
- Regularly review EDI data and work with the team to remove barriers to participation.
- Identify gaps and opportunities to enhance inclusivity and challenge systemic inequality in programme delivery.
How to apply:
Please submit a CV and cover letter (of no more than 2 pages) through the Charity Job website. We will be reviewing applications as they are submitted. Final date for submission is 02/07/2025
The Youth Endowment Fund
Programme Manager
Reports to: Programme and Impact Lead
Salary: £44,200
Contract: 18-month fixed term (Full-Time)
Location: Central London, Hybrid*
Closes: Monday 14th July 2025 at 12pm
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
Key Responsibilities
Deciding which projects, we should fund and evaluate is key, as is making sure we deliver our funding and evaluations to the highest standards. Our Programme Managers are responsible for identifying, assessing, funding and supporting programmes designed to prevent youth violence.
Programme Managers at YEF come from all walks of life. We look for individuals who may have experience in the youth sector, children’s social care, policing, criminal justice, education or how to involve local residents in making decisions about their own neighbourhoods.
As a Programme Manager at YEF, you will work very closely with our evaluation team to make sure we learn from what’s being implemented and that the organisations we fund are prepared and excited to work with us to find what works.
To achieve this, you will:
· Make sure we choose the best organisations to work with by assessing funding applications, critically appraising delivery plans and budgets, getting to know potential grantees and conducting site visits. These assessments will help you form recommendations to our senior leadership team about which opportunities to pursue.
· Work closely with grantees, external evaluators and our own evaluation team to ensure that the activity we are funding will be evaluable. This requires you to support and advise grantees on how to work in the context of an evaluation – usually, a randomised trial (you don’t have to have experience working on a randomised trial in the past, but it helps!).
· Build strong relationships with our grantees and provide them with ongoing management and support through the life of their funding. You will also be responsible for monitoring the performance of grantees and ensuring targets are met and any project risks are effectively mitigated.
· Think carefully about how we find the best projects to fund and evaluate, ensuring we can best find what works to keep children safe. To do this you might need to work with colleagues to spot where there has previously been a lack of evidence about what works (we will help you with this!). You would project manage these projects so they are excellently delivered – on time, within budget, and to a high standard. You will help to determine what our commissioning processes aim to achieve and design grant application processes to achieve it.
· You’ll manage our engagement with potential grantees to make sure we are attracting a diverse and promising portfolio of organisations to apply.
· Report to our team and external stakeholders regularly on how well the projects we are funding are going, spotting where grantees need support and coming up with how we can best provide that support.
· Represent the Youth Endowment Fund at external events, including reporting and presenting to our Grants and Evaluation Committee, who approve all our funding decisions.
About You
You are this sort of person:
- You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference.
- You want to work in a job that makes young people safer. This issue matters to you. You don’t need extensive experience in grant making, you just have to be committed to learning it. You should be keen to learn about the sectors we work with, the challenges facing young people and what organisations face when implementing programmes.
- You have experience in one or more of the following areas: policing, education, criminal justice, social care or the youth sector.
- You have a strong understanding of challenges that organisations face in delivering projects. You must also be a really good project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works.
- You have incredible judgement. You are able to reach sound and considered judgements about the viability and suitability of applicants based upon our given criteria, often using detailed written and financial information, and are able to deliver constructive feedback to organisations. You can also identify when things aren’t going to plan and be proactive with sharing observations and recommendations.
- You are an optimiser. You look for solutions and think creatively to overcome challenges. You are curious, hungry to learn and always looking for ways to improve processes and increase efficiency and impact.
- You love well-designed systems. You are committed to designing and maintaining the best systems to make sure we manage our commissioning processes well. You know this is critical to effectively managing multiple, large-scale funding programmes and competing priorities.
- You are an excellent communicator. You have the ability to convey information clearly and effectively—both in writing and verbally. You understand the importance of strong communication in fast-paced decision-making and thrive in a busy, collaborative team environment.
- You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level inside and outside the organisation and have managed large networks of stakeholders with different interests and priorities. You are excellent at customer service and can professionally handle issues that come up within your grant portfolio.
- You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
- You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
We’re also keen to hear from applicants with a strong understanding of evaluation methodologies—particularly Randomised Control Trials (RCTs)—and experience either directly supporting or overseeing programme delivery within an evaluation context.
It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
This position will require a DBS check to be performed, but a record is not a block to performing this role.
Hybrid Working Details
The office is based in Central London, but you don’t have to be. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, and a cover letter answering the specific questions below, please also complete the monitoring form by clicking the "Apply for this" button by 12pm, Monday 14th July 2025.
If you have specific expertise in any of our sectors, we want to hear about it in your cover letter. Applicants must answer the following questions as part of their application to be considered.
Application Questions
1. The Programme Manager role involves overseeing several projects at once and juggling many different tasks simultaneously. Can you give us an example of where you’ve had several competing priorities, what project management techniques you used to stay on top of your tasks, and what the outcome was?
2. Can you give an example of when you have had to manage multiple partners in a project and resolve conflicting positions? Can you explain how you went about this and what the outcome was?
Interview Process
This will be a one stage panel interview process. Interviews will take place in the week commencing 21st July 2025.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
· £1,000 professional development budget annually
· 28 days holiday plus Bank Holidays
· Employee Assistance Programme – 24hr phone line for free confidential support
· Volunteering days - 4 half days per year
· Death in service - 4 times annual salary
· Flexible hours. Core office hours 10am – 4pm
· Financial support including travel and hardship loans
· Employer contributed pension of 5%.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
IIED Director of People
Hybrid (within the UK) with regular travel to the London or Edinburgh office
About Us
The International Institute for Environment and Development (IIED) is a not-for-profit policy research and influence organisation, and a globally recognised force for social and environmental justice. Our mission is to build a fairer, more sustainable world, using evidence, action and influence in partnership with others. We work with an unparalleled global network to reshape policies, funding mechanisms and governance at all levels. For more than 50 years, IIED has acted alongside marginalised communities across Africa, Asia and Latin America to bring lived experience, expertise and evidence from those regions to global attention. Our people are central to this purpose, and we currently have almost 200 people across more than 16 countries, with office bases in London and Edinburgh.
As IIED navigates challenges common across the sector, the Director of People will play a pivotal role in delivering and embedding our new organisational model as well as a programme of work designed to enhance efficiency and achieve essential savings.
Shaping and leading an ambitious, people focused agenda that champions justice, equity, anti-racism, inclusion, and wellbeing, you will deliver meaningful impact across our globally connected organisation.
This is a full time (35 hours per week), permanent role, with flexibility to support work life balance. It’s an unmissable opportunity for a senior people-centred leader with a strong track record in inclusive, values–led strategy to join our mission driven organisation.
The Role
As a key member of IIED’s Strategy and Leadership Council (SLC), the Director of People will play a critical role in driving organisational transformation, embedding our values and supporting a collaborative, high performing culture across our globally distributed team. Working in partnership with leaders and teams across the Institute, the role will lead a team of dedicated Human Resources and Organisational Development professionals supporting the organisation to make progress against our ambitious strategy - Manifesto for a Thriving World.
This senior leadership position combines strategic vision with HR operational excellence. You will lead the development of people-centred strategies, workforce planning and change management initiatives that drive organisational performance and promote inclusion and wellbeing.
Other responsibilities include
-Providing strategic leadership across all areas of people and culture, aligned with IIED’s values and Manifesto
-Being a trusted advisor on all people matters
-Delivering KPIs related to people, culture, equity and wellbeing using evidence and analytics to drive continuous improvement
-Ensuring legal compliance and excellence across all People operations, including recruitment, employee relations, and reward management
-Working in partnership with the union on strategic organisational change and development
About You
To be considered as our Director of People, you will need:
-Demonstrable senior level HR leadership experience with outstanding leadership, coaching and relationship building capabilities
-A strong track record of delivering inclusive and values-led HR practices
-Proven experience leading and embedding wellbeing and diversity, equity and inclusion initiatives
-Experience supporting and embedding cultural and behavioural change within complex, ideally international, organisations
-In depth knowledge of UK employment law and HR best practices, ideally combined with knowledge of international legislative frameworks
-Successful experience of translating strategy into practice, led by people-centred design and grounded in the experience of diverse stakeholders
-A sound understanding of HR Information Systems and the use of people data/analytics
The Benefits
-Salary of £78,715-£91,102 per annum
-25 days' annual leave per year plus bank holidays and additional leave over Christmas
-7.5% employer pension contributions
-Flexible hybrid working options
-Enhanced maternity, paternity, and adoption pay
-Cycle-to-work scheme
-Employee protection scheme (life, critical illness, income protection)
Please note you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.
Interview Process – Key Dates
Applicants are advised that the selection process for this role is expected to follow the timeline below:
-Initial discussion with the Executive Director: 21 July 2025
-First formal interviews: between 23 and 30 July 2025
-Informal meeting with the People Team: 31 July 2025
-Final stage interviews: 7 August 2025
(All interviews will be held virtually via Microsoft Teams. Please let us know if you are unavailable for any of these dates)
Closing date for applications 13th July 2025.
This role is subject to a Standard Disclosure and Barring Service (DBS) check, in line with our safeguarding and safer recruitment commitments. A criminal record will not automatically bar you from employment; any disclosed information will be considered fairly and confidentially, in accordance with our recruitment procedures and the nature of the role.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
If you're ready to lead meaningful people-focused change in a dynamic, complex environment and take the next step in your career as our Director of People, we’d love to hear from you. Apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary!
Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?
If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
Please only apply to this vacancy if you are based within 10 miles of Dartford.
Position: Wildlife Fundraiser Dartford
Ref: JUN20252429
Location: Dartford
Salary: £25,847.00 - £27,549.00 per annum
Contract: Permanent
Closing Date: Sun, 13th Jul 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
This is not your average 9-5.
Each day you’ll:
- Use your company van (with fuel and parking covered) to travel to venues in your area.
- Set up an eye-catching, informative fundraising stand.
- Engage members of the public in meaningful conversations about conservation.
- Inspire them to become RSPB members through regular direct debit support.
You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.
We’ll Set You Up for Success
- Full training provided - no wildlife knowledge needed!
- Salary-based role (not commission-based) with set income stability.
- Company van included for business use, with all expenses covered.
- Flexible contracts - 3 to 5 days per week.
- Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
- A passion for conservation (no prior knowledge required);
- Resilience
- Ability to work to targets;
- A driver's licence valid for use in the UK;
- Happy to work 3 out of 4 weekends;
- Happy to travel (on average) an hour away from home each day;
- Willingness to work outdoors and independently;
- Fundraising/Sales and Customer Service experience (desirable).
Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.
If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.
Additional information
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with a Richard House Children’s Hospice to secure their new Head of Fundraising. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a key member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.
An exciting opportunity has risen for a versatile and driven Head of Fundraising. The postholder will be responsible for leading the development and delivery of the fundraising strategy, implementing the fundraising plan, overseeing the fundraising budget, and ensuring compliance with fundraising regulations. This role has strategic accountability for fundraising, but will be hands on, involving operational fundraising that delivers crucial short- and medium-term funding impact, as well as longer-term and sustainable income sources for Richard House.
This role is offered on an interim basis, but with the option to become permanent.
The successful candidate must be able to demonstrate:
- Proven fundraising experience and a sound working knowledge of the main fundraising methods and streams.
- Track record of delivery at operational business level, with the ability to impact at strategic level, including translating strategic vision into clear direction for the organisation and line reports.
- Experience of maximising fundraising effectiveness and efficiency by using and developing a CRM.
- Exposure to management of salaried staff and/or volunteers, delivering fundraising targets, and with a proven ability to recruit, train and monitor performance.
Excellent communication skills, with the ability to influence and persuade. An innovative, and proactive leadership style, with the ability to inspire others to maximise their potential, will be essential.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed.
Closing date: 15 July 2025
Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.