Support at home volunteer roles in clapham town, greater london

Volunteer Befriender: Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham

Do you have experience with young children and have two hours to spare a week?

Are you a compassionate and reliable person who wants to make a real difference in the lives of families?

Home-Start WKCHF is looking for volunteers to support parents and children who are facing challenges such as isolation, mental health struggles, or financial difficulties.

About the Role

As a Home-Start volunteer, you will provide emotional and practical support to families with young children in their own homes. Your role may involve:                                                                                                                                                     

• Offering friendship, a listening ear and encouragement
• Helping parents build confidence in their parenting skills
• Providing practical support such as accompanying families to appointments, family hubs or groups
• Signposting to additional services and community resources

What We’re Looking For

• A friendly and non-judgmental attitude
• Experience parenting or caring for children
• Good listening and communication skills
• Commitment to volunteering for two hour per week for a minimum of six months
• Willingness to attend free preparation course and undergo a DBS / reference checks

What We Offer

• Free Volunteer Preparation Training Course
• Regular 1-to-1 supervision and ongoing support
• Additional training opportunities to enhance your skills and experience
• Reimbursement of travel and out-of-pocket expenses
• Volunteer Social Events
• A chance to develop new skills and meet like-minded people
• The opportunity to make a lasting impact on families’ lives

Join Us!

NEW CHAIR WANTED FOR AGE UK MERTON’S BOARD OF TRUSTEES

We are looking for a new Chair of Trustees who shares our values and passion for supporting older adults in Merton. The new Chair will formally take up the role at the AGM in November 2025.

About Age UK Merton

We are an independent charity operating within the national Age UK network providing services for older adults in the London Borough of Merton. Our role is to ensure older adults can access the support, services and care they need to help them to live active and fulfilling lives.

Our vision: Supporting our communities with opportunities to love later life.

Our mission: To provide quality advice and services that meet the needs of older adults in Merton.

Our values: quality, integrity, kindness, inclusivity and collaboration.

Our priorities

We are passionate about making a difference to the lives of older adults in Merton. Our Strategic Plan 2023-2026 outlines our three key priorities in support of our mission:

1. Providing high quality advice and practical support.

2. Building social connection.

3. Creating opportunities for lifelong active ageing.

Our services

Living Well: we deliver holistic person-centered home assessments creating a motivational action plan and supporting older adults to access services and improve their health and wellbeing.

At Home: we provide practical help to enable people to feel comfortable, safe and secure at home with domestic support, shopping and respite for carers.

Activity programme: our weekly-programme of activities includes chair-based exercise, Zumba, Tai Chi, social club with board games, craft club, quiz sessions, walking group, monthly special lunches and aqua fitness. We also run a wide range of out and about trips annually.

Information and advice: our trained advisers offer free accredited information and advice to older adults on benefits, health and end of life, housing, social care, local services and more.

Befriending and volunteering: we provide a high-quality, free, face-to-face and telephone befriending service, helping to reduce social isolation and promote independence.

Foot health service: we offer a low-cost paid-for foot health service for our clients.

Role description

As Chair, you will provide leadership and strategic direction to the Board of Trustees. Your regular responsibilities will include liaising with the CEO to set the agenda and agree the papers for Board meetings, chairing Board meetings, holding regular catch-ups with Trustees, and leading on Trustee recruitment and retention and Board development. In addition, you will also be the line manager to the CEO, holding regular meetings and undertaking the annual appraisal and objective setting. You will also sit on the Finance Committee (chaired by the Treasurer) and be responsible for determining complaints and grievances where a decision is appealed.

As a Trustee, you will have a number of core duties, including ensuring the organisation complies with its governing document, charity law, company law, and relevant legislation; ensuring it pursues its objectives as defined in its governing document; ensuring the financial stability of the organisation; and ensuring the effective and efficient administration of the organisation.

Person specification

Essential

· Previous Board-level experience, either as a Trustee or in another non-executive capacity

· Experience of chairing (either a Trustee Board or other professional experience)

· Strong leadership and interpersonal skills

· Willingness and capacity to devote the necessary time

· Good independent judgment

· A commitment to Age UK Merton and its vision, mission and values

· An understanding of the legal duties, responsibilities and liabilities of Trusteeship

Desirable

· Some experience or understanding of the adult social care or health sectors

· An understanding of Merton as a place

To find out more and to apply

We welcome applications from all sections of the community. While we would especially welcome applications from people who live in our local area, this is not essential to success in the role.

If you are interested in applying, please send a CV (maximum 2-sides of A4) and cover letter (maximum 1-side of A4) to our current chair. Please also contact our chair if you would like to have an informal discussion about the role. The deadline for applications is 5pm on Friday 25th July 2025. Interviews will be held in August/September 2025 and the successful candidate will formally take up the role at the AGM in November 2025.

The Whiteley Homes Trust owns and manages Whiteley Village near Walton on Thames, where we have been supporting older people in need for over a century. Our charity offers outstanding accommodation and care to around 400 older people, most of whom are beneficiaries and unable to buy or rent their own homes on the open market. We are proud to be one of the oldest charities in Surrey, and our Patron was the former Prince of Wales.

Our Clubhouse Community Café volunteers help us to add extra value to the service we offer. This role provides opportunities to make a direct impact on reducing social isolation, promoting inclusivity, creating awareness and helping local people who may not be able to afford food. 

Main Role:

Customer Service:

• Greet customers and take their orders.
• Serve food, beverages and alcohol promptly and courteously.
• Handle customer inquiries and resolve any issues.

Food Preparation:

• Assist in the preparation of food and drinks.
• Follow recipes and presentation standards.
• Hygiene and Cleanliness:
• Maintain cleanliness of the café, including tables, counters, and kitchen areas.
• Wash dishes and utensils.
• Adhere to food safety and hygiene regulations.

Cash Handling:

• Operate the cash register and handle transactions.
• Balance the till at the end of the shift.

Stock Management:

• Monitor stock levels and replenish supplies as needed.
• Assist with inventory checks.

We are looking for people who:

• Share our passion for community service
• Are friendly, approachable and like to work with the public
• Want to learn more about our work and share their enthusiasm with others

We are looking for volunteers who can spend time with our clients  in and around Central London.  Meetings are  regular over a period of 6 months; weekly or fortnightly.  Many volunteers stay involved for much longer but only because they enjoy what they do! 

Befriending is a simple way to make a positive difference to someone who is lonely or socially isolated and your gift of time, will give them, and you, something to look forward to. As one of our volunteers once told us, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Your meetings could be in the local community, having a chat in a coffee shop, visiting places of interest together, or in our client’s home and this is always risk assessed before an introduction so the activities you do will depend on the results of this, and our clients abilities or interests. Most of our clients are older 1st and 2nd generation Scots living in London who simply want to do the activities that most of us take for granted.

ScotsCare works across London and beyond so we're looking for volunteers who live in the area or can travel to the following areas; Lambeth, Islington, Camden, central London and Brockley, please contact us to learn more about our current needs, we often have clients in other areas.

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters to keep you informed.

This could be an ideal opportunity to gain practical experience of working with adults in a health and social care setting, or for anyone who enjoys meeting new people and making their lives a little brighter. 

Please note, this is an unpaid voluntary role and applicants must be living in or around the London area. 

Please contact us for more information, and a very warm welcome!

Skills & Characteristics Required for Befriending are:

• Good communication skills for conversation, English speaking
• Friendly, warm, non-judgemental 
• Honesty, reliable and committed to helping others
• Empathy and patience
• An understanding of the need to work within the framework of our policies and procedures.

We will process a DBS check for all successful applicants and request two references.

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team for a Service offering Non-Birthing Partners and/or Parents, of new mothers accessing specialist Perinatal Mental Health services and Maternal Mental Health Services. The Clients are offered an evidence-based 1:1 assessment for their mental health needs and goals, offered support and then signposted and referred to further support, (including a PSFP peer support group), as and when required.

Main Responsibilities

To work closely with the team and Adult Services, Service Manager, in supporting our Service with a variety of tasks such as supporting referral enquires, conducting the triage and onboarding of new Clients onto the service, co-facilitating monthly peer support groups, signposting/referrals to other organisations, taking care of our inbox emails and other administrative duties. There may also be further opportunities to train as a volunteer for other Services, in the future.

Tasks

All relevant training will be provided

· Supporting referral enquires, for new Clients

· Triage Clients for the service through an onboarding process

· Support/work with the Team to build the Peer Support Group Calendar

· Co-facilitating monthly Peer Support Groups

· Supporting staff to ensure the Service is being promoted on social media

• Support at outreach and community events

· Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services

· Following all policies and procedures, particularly regarding Safeguarding and Suicide Prevention, (full training will be provided)

· A willingness to undertake training courses

· Uphold HFEH Mind values and behaviours

General Responsibilities

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

· An interest in supporting those with mental health needs to access PSFP

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

Desirable

• Perinatal experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 10 - 12 hours per week / 2-3 days per week

• • During our core hours of 10am - 4pm, Monday - Thursday
  • Please indicate your preferred volunteering day(s)/time(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK. Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.

How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities 
for our expert team of regional Community Fundraisers.

As part of a team of Community Fundraising Admin Volunteers, you’d help us to: 
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.

What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers. 

We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be: 
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds 
• A good team player who understands the importance of collaboration

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people 
with disabilities, and other underrepresented communities.

What can you gain from volunteering? 
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future 
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates. 

Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. 

Need support with the application process? 
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.

Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK. Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.

How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us engage with our amazing DIY fundraisers through a variety of Social Media channels, including our Regional Facebook Pages. We aim to inspire, motivate and advise our DIY fundraisers via social media to maximise fundraising opportunities across the UK. To do so, we want to be able to engage with our community in an exciting, informative and consistent way. As part of a team of Community Fundraising Social 
Media Volunteers, you’d help us by:
• Supporting us to develop and manage the Community Fundraising Team Social Media Plan for 2025/26.
• Supporting us to create inspiring and motivating engagement opportunities with our DIY & Supporter Group community, utilising all our Social Media Channels.
• Updating our CRM with details of the Fundraiser, their DIY event & any action taken in response to their contact with us.

What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers.

We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be: 
• Confident in communicating at all levels, with strong copywriting & social media experience
• Confident with the use of Hootsuite (or similar Social Media software), CRM & MS Outlook.
• Able to identify new opportunities to raise awareness and funds.
• A good team player who understands the importance of collaboration

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people 
with disabilities, and other underrepresented communities.

What can you gain from volunteering? 
• You’ll have the opportunity to utilize your existing skills, while developing and learning new ones to take forward into the future 
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates. 

Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some 
internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. 
We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. 

Need support with the application process? 
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch. 

Bring your organisational skills and event management experience to support us to our aims of promoting green spaces in Greater London and making London a better, greener and healthier place for everyone to live in, work in and enjoy.

CPRE London’s events schedule​ (see website) is growing fast and, with more and more people attending, we now need someone to assist with the management. The role will be to help organise and manage all aspects of our online and occasional in-person events.

We are currently seeking individuals with event management skills and with a passion for environmental conservation to join our team. The role needs 3-4 hours of your time per week with the flexibility to be able to attend online events, especially the lunchtime webinars online, (usually 3rd Thursday of the month); occasional evening in-person meetings (possibly 2 or 3 times a year). Ideally our volunteers will be able to offer a commitment of 6 months or more.

An events volunteer will help CPRE with the work involving multiple events, including the "Urban Tree Festival" and "London Rivers Week". Successful candidates will get the opportunity to participate in a range of fun and interesting events across summer months.

Who are we?

At CPRE London we campaign to save and promote green spaces in Greater London and make London a better, greener and healthier place for everyone to live in, work in and enjoy.

We are part of the national network of CPRE, the countryside charity. 

What will you be doing?

• Supporting event design to help the public engage with the importance and value of London's trees and rivers and potentially be inspired to get involved in green volunteering
• Developing systems and arrangements to help things run smoothly
• Supporting monitoring event impact / gathering feedback from participants
• Events follow-up to help maximise event legacy 

What are we looking for?

• Excellent organisational skills
• Some prior events organisation experience (may be voluntary) 
• Experience using Eventbrite.
• Strong communication skills
• Creative thinking and problem-solving attitude
• Knowledge of and a keen interest in environmental issues
• A self motivated person who can work independently and drives initiatives
• Have access to a computer and the internet at home and be confident using them
• 3-4 hours per week with a 6 month+ commitment.

Benefits of the role

• Use your skills to help our charity and make a positive difference in London’s green spaces
• Meet like-minded people and enjoy being part of a team
• Enhance your CV by developing new skills and gaining valuable experience
• We can give you a reference for your future work or volunteering
• Get involved with social events and workshops on a local and national level, including the annual CPRE conference
• The opportunity to attend a volunteer induction run by CPRE’s national office
• We provide out-of-pocket travel expense

How to apply

Please click on the Apply link and follow instructions. 

Volunteers are at the heart of everything we do and we'd love you to join us. We have a huge number of exciting and rewarding roles from directly supporting an animal in your home, or one of our centres across the UK, to supporting our shops and educational services. You may even wish to belong to our Pet Loss Support line. Find out more about the ideal role for you. Volunteering is fun and rewarding. We have centres and shops across England and Wales where you can get involved. Just search Blue Cross Volunteering for more info. Thank you. 

Introduction

The Passage is establishing a new Special Events Fundraising Committee to support the Senior Events and Community Manager, with the primary goal of growing income from Special Events and attracting new supporters to The Passage.

Purpose of the Committee

• The purpose of the committee is to support The Passage’s Senior Events and Community Manager in delivering successful fundraising events that generate significant income and expand The Passage’s network of supporters. Specifically, the Committee will:
• Work collaboratively with the Senior Events and Community Manager to meet or exceed fundraising goals through special events.
• Source exclusive, money-can’t-buy auction items and experiences to enhance the appeal and revenue of live and silent auctions.
• Leverage personal and professional networks to sell tickets and tables for events like A Little Night Music and the Sports Quiz.
• Introduce new supporters to The Passage through event participation.
• Explore and implement creative ways to promote The Passage’s events to a wider audience, increasing awareness and attendance.
• Utilise personal and professional networks to identify potential corporate sponsors.
• Leverage connections to bring celebrities or high-profile individuals to the event to increase its visibility and appeal.
• Assist in innovation of the Special events portfolio.

Desired skills & expertise

• Sales and Business Development experience
• Marketing and Comms skills
• Knowledge of fundraising
• Networking and relationship building
• Creativity and innovation
• Entertaiment or sports industry connections
• Committed to the values of The Passage

How to apply

Please submit a short covering letter outlining your motivation and suitability for joining the committee and link to your LinkedIn / a very brief employment history to Martina Tamburrino​​​​, People Services & Volunteers Partner.

We are also able to arrange an informal discussion with Emma Noble, Director of Income Generation & Communications and Rachel Fenton, Senior Events & Community Manager.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

At CPRE, we’re passionate about making the countryside a better place for everyone to enjoy. This flexible, micro-volunteering role is a great way to stand up for the countryside if you don’t have much time to spare! You’ll take quick and easy online actions to support our campaigns from home (or wherever you have internet access!) at a time that suits you.

We're particularly keen to recruit people aged 18 - 30 (although this role is open to everyone!) as we want to being younger voices into our campaigning work.

This is an excellent opportunity for those looking explore a career in environmental campaigning and advocacy. By taking easy online actions, you’ll help us to champion environmental issues such as the climate emergency, renewable energy, biodiversity and sustainable transport.

We’ll ask you to take and feedback on England based campaigning actions, to inform what we do in the future. Your ideas will shape the way we do our campaigns in the future.

We’re looking to build our team of activists for a series of actions over the next few months. You’ll actively shape the future of this work, and you’ll be testing an exciting new way to volunteer with CPRE! Interested in taking part? Find out more below.

Why we want you

We want to gain the support of people with many different experiences of the countryside to inform what we do so we can work towards a thriving countryside for everyone.

You'll join a group of enthusiastic volunteers taking actions and giving feedback that directly supports our campaigning work. Some actions will take as little as 5 minutes!

Sign up is easy - we just need a few details and then you'll join our activist pool. Please note you must be 18 or over to sign up for this role.

What you will be doing

The types of actions we’ll ask you to take part may include:

• Build our understanding of what motivates you to support our campaigns, what you’d like to see us do in the future and how best you’d like to take part through surveys and feedback
• Sign a petition, send a letter to your MP using a template or take a survey
• Read / share articles & like / share posts / blogs
• Attend an online session / webinar / training eg on lobbying
• Feedback on campaigns content (reports, website, podcasts)

The skills you need

• An interest in the countryside and environmental issues
• Willing to give feedback as part of the role
• Access to a computer, tablet or smartphone with internet
• No experience necessary!

What's in it for you

• Use your enthusiasm, skills and experience to make a positive difference to the countryside
• Opportunity to influence future campaigning asks, and feedback on what works
• Access to online campaigning training and webinars
• Learn new advocacy and campaigning skills

About The Connection at St Martin’s

Our vision:

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home.

Our mission:

We support people sleeping rough to find a way off London’s streets. We get to know every person we work with, understanding what they need to recover.

Trusting relationships are at the heart of everything we do, with our clients and our colleagues. It is vital that the way we work provides the conditions to facilitate these relationships. We have agreed 4 core cultural traits which guide our day to day behaviour at The Connection. These are Curious, Safe, Together and Motivated.

About the Role

Our trustees play a vital role in making sure that The Connection achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that The Connection has a clear strategy and that our work and goals are in line with our vision and mission.

While trustees share collective responsibility, the Treasurer leads the Board’s work on financial matters, provides support and challenge to the finance team, engages our auditors and chairs the Finance, Audit and Risk board subcommittee.

The Board of Trustees at the Connection have adopted the Charity Governance Code for larger charities which sets out the principles and key elements of good governance. Trustees will support the integration of the key principles of the Code which are described under the following areas: organisational purpose; leadership; integrity; decision making, risk and control; board effectiveness; equality, diversity and inclusion; openness and accountability.

The Connection at St Martin in the Fields is a company limited by guarantee, therefore each Trustee is also a company director and must fulfil the legal and financial responsibilities required under the Company Act 2006.

Full role description can be found on our website

Closing Date: Friday 4th July
Interview Date: First round (online) – w/c 14th July. Second round (in person) – w/c 28th July.

Job description

We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Womankind is recruiting reliable and resilient women, who are able to commit to 1-2 daytime hours each week for six months, to join our Volunteer Befriending Service. Befrienders encourage and support vulnerable women who have experienced or are experiencing domestic abuse, empowering them to make their own decisions and improve their mental health and wellbeing so that they can lead more fulfilling lives. 

Training: 

Befrienders attend an initial online meet & greet session and then receive 4 taught sessions of comprehensive training over Zoom. These sessions will take place over 4 weeks, starting in Autumn 2025 (DATES AND TIMES TBC). Befrienders will be expected to complete homestudy in between sessions. You will be part of a team of trainees and benefit from peer support as well as help and guidance from the Volunteer Coordinator. Our training comes with over 30 years of experience working in women’s mental health, giving volunteers the very best preparation for the role, and a support network of like-minded women. 

The Role: 

Upon the completion of training, each volunteer is matched with one woman who has experienced childhood abuse, trauma, sexual violence and/or domestic abuse, and will be experiencing mental ill health and social isolation. 

As a befriender you would be expected to commit 1-2 hours on a weekly basis for 6 months and attend monthly group and individual supervision. Many of our volunteers decide they would like to be matched with another woman after the completion of their first match and continue volunteering with us for another 6 months. 

You and your befriendee would start by getting to know each other gradually. Once you have built up your relationship, you would support her emotionally, using active listening skills and providing her with a space to express her feelings and feel heard. You would help her to believe that she can achieve her goals and have safer relationships. Part of your role would be demonstrating what a healthy and boundaried relationship looks like. 

You: 

You will be enthusiastic and interested in helping another woman improve her mental health and wellbeing so that she can lead a more fulfilling life. You will be friendly and non-judgemental, have good communication skills and be a reliable and patient listener. 

The befriending role can be challenging and emotionally overwhelming at times. Therefore, we need befrienders who have adequate life experience and feel emotionally robust and resilient enough to take on the role. We welcome volunteers with personal experience of mental health and other relevant issues but will require you to have at least a one-year period of stability and ideally to have received professional help like counselling in your recovery. 

As this is a remote service, we welcome applications from women who are based across the UK. 

Please note, there is very limited availability for women who can only volunteer during the evenings and weekends. 

Because of the nature of this role, it is only open to women applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010. 

At Womankind we recognise that while women share many characteristics and experiences as a result of living within a patriarchal society, women belonging to marginalised groups experience discrimination on multiple fronts. It is really important to us that the women who use our services feel represented amongst our volunteers. We welcome applicants from all backgrounds and walks of life, especially from groups which are marginalised and underrepresented in our organisation, such as working-class women and Black and Minoritised women. 

 What Past Befrienders Say: 

“I loved the training, that was possibly one of my favourite things about this whole experience...it was really thorough. I loved being in a space with like-minded women – and it was also challenging, which I liked.” 

“In terms of supervision and knowledge, how to prepare the role – it was much more prepared, much more in depth than other places I’ve volunteered.” 

“It’s been a pleasure, I love volunteering with you guys. It’s special being part of this – in a world where are so few spaces where you can have a direct impact on someone’s life, doing this role is really special.” 

Closing Date: 31/08/2025 

Job Type: Volunteer 

Work Location: Remote, must be UK-based