Support coordinator jobs in newham, greater london

Job Title – Volunteer Co-ordinator, Norfolk Independent Visitor Service

Contract - Permanent

Hours -24 hours per week

Starting salary: £16,263.36 per annum 

Location - Homeworking and work in the community across Norfolk

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

About the role:

• Are you passionate about recruiting, supporting and developing volunteers?

• Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

• Are you wanting to join a strong, dynamic and committed team of staff and volunteers?

We have an exciting opportunity for you to join our successful Independent Visitor Service in Norfolk as a Volunteer Co-ordinator. We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

You will recruit, assess and train volunteers to become Independent Visitors; volunteer befrienders to care experienced children and young people.

We are a child led service and you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, Independent Visitors and other significant adults and will support Independent Visitors to develop long term, meaningful friendships with their matched young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 11.59pm, 20th June 2025

Interview Date: w/c 7th July 2025

Shortlisting will be undertaken by Steph Walsingham, Norfolk IV Service Manager and Helen Smith, Norfolk IV Volunteer Coordinator.

Successful candidates will then be invited for interview and the appointable candidate will have a further one to one interview in accordance within Warner recommendations.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

• We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Salary: Grade 5- £37,181 per annum pro rata

Location: Flexible

Contract: Fixed term - 12 months

Hours: Full time - 37.5 per week

Closing Date: Sunday 22nd June 2025 at 11.30 pm 

We are looking for someone with experience of quality monitoring, data and reporting to join us and evaluate our Services. You could soon be playing a vital role helping people who are affected by the housing emergency.

About the role

Shelter has an ongoing partnership with a hero charity partner which is centred on building the UK’s financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health and negatively impact their housing situation; through Shelter’s emergency services, piloting new programmes to challenge unfair systems, and empowering communities with their rights. 

You will be leading on the evaluation of this partnership and will work closely with the service delivery teams across Shelter in England and Scotland. You will assess the impact of the work so far with a view to upscaling the partnership in future.

About you

You will have experience of using frameworks to monitor work quality and impact, using data to draw conclusions and make recommendations. Adopting a strategic approach, with knowledge of systems change, research analysis and experience of working with stakeholders, you will have strong problems solving skills and are able to use initiative to get things done. You also have experience of producing high quality written materials as well as verbal presentations tailored to your audience.   

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

Your role will be part of Shelter England’s Quality, Compliance & Planning team and will work with the Quality Managers to review the quality, value and impact of the work in our services. This role will primarily focus on the range of work funded by our partner grant.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 1000 words in total.

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you highly organised, tech-savvy, and great with people? Do you enjoy being at the centre of smooth-running meetings, events, and IT systems? If so, we’d love to hear from you.

The Nuffield Foundation is looking for an AV and Information Systems Coordinator to take a lead role in managing our AV meeting and events environment and providing vital first-line systems support.

In this role you’ll work closely with the colleagues across the Foundation to ensure the seamless delivery of hybrid, online, and in-person events. You will also support the wider Information Systems team (and work with an outsourced IT provider) to manage and improve key systems like Office 365 and SAP Concur, while assisting with user support and project coordination.

We're seeking someone with excellent organisational and communication skills, strong IT literacy, and a proactive, calm approach to problem-solving. Experience with AV systems or IT support is desirable, with a willingness to learn being of most importance.

This is a fantastic opportunity to contribute to a mission-driven organisation committed to improving social well-being.

Please note that due to the nature of this role we require candidates to be able to work from our offices in Farringdon – home working will only be on an occasional/ad hoc basis.

About us

The Nuffield Foundation is an independent charitable trust with a mission to advance educational opportunity and social well-being.

We fund research that informs social policy, primarily in Education, Welfare and Justice. We also provide opportunities for young people to develop skills and confidence in science and research.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply

The closing date for applications is 09:30am (BST) on Tuesday 1st July 2025, with interviews expected to take place on 16th July 2025.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).
• A salary exchange pension scheme that offers employer contributions of up to 11%.
• Life assurance scheme.
• Family leave policies that provide an enhanced level of pay.
• Cycle to work scheme and loans towards season tickets.
• Frequent opportunities for learning and development (including reading/development days and options for coaching and mentoring)
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
• Staff peer groups and social networks.

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

• Leading and mentoring a high-performing Service Desk team
• Managing day-to-day operations and acting as the go-to escalation point
• Driving service improvements using KPIs, feedback, and best practices
• Supporting AV and video conferencing across the College
• Playing a key role in exam delivery and IT project support
• Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

• Proven experience managing an IT Service Desk
• ITIL v3/v4 Foundation or equivalent experience
• Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
• Excellent communication, leadership, and problem-solving skills
• A customer-first mindset and a passion for continuous improvement
• A proactive, self-starting attitude and a love for learning.
• A commitment to data protection, security, and sustainability.
• Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
• Strong critical thinking skills and the ability to identify workarounds and solutions.
• Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About us

Carers UK is here to make life better for unpaid carers. Through our national helpline, email and online support services, we offer practical information and advice to carers across the UK. Our Carer Services directorate leads on delivering this vital support. It oversees our helpline and online advice services, develops trusted information resources and digital content, coordinates peer support and volunteering opportunities, and runs services designed to help carers feel recognised, supported and connected.
 

About the role

In this role, you will help deliver high-quality support to unpaid carers by coordinating key elements of our advice and information services. You will manage a small team of freelance advisers, maintain oversight of our helpline provision, and ensure that the support carers receive is accurate, timely, and empathetic. You will also lead online information and peer-support sessions for carers, contribute to the development of helpful resources, and use data and feedback to inform service improvements. The role includes a safeguarding element, supporting the identification and appropriate response to any concerns. Experience in advice services would be an advantage, but we welcome applicants with transferable skills and a strong commitment to making a difference for carers.
 

About you

We are looking for someone who is organised, proactive, and confident in communicating clearly and empathetically. You will have excellent planning skills, an eye for detail, and the ability to manage competing priorities while maintaining a high standard of service. You may have experience coordinating people or services and ideally some familiarity with advice provision, helpline delivery, or the wider social care or welfare landscape - although this is not essential. You are comfortable working with data to support service improvement, understand the importance of safeguarding and confidentiality, and are motivated by making a positive impact on the lives of unpaid carers.
 

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.  

The closing date for applications is 12pm, Friday 4 July.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

Location: Homebased in the East Region 

Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 30 June 2025.

As part of the selection process, you will be required to complete an assessment.

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 23 June 2025.

Interviews: 30 June 2025

About Us 

Down Syndrome UK (DSUK) is a national parent led charity, actively supporting over 5,000 families with a child or young person with Down syndrome. Our mission is to empower individuals to lead fulfilling lives, ensuring they reach their full potential. 

Through our flagship initiative, Positive About Down Syndrome (PADS), we provide comprehensive support from prenatal care through adulthood. We equip healthcare providers and educators with essential training and resources, including our renowned #pants4school program, which helps children achieve independence in toilet training. 

At DSUK, we are committed to advocating for equality and inclusion, and driving impactful change through education and campaigning. 

We are growing our team to strengthen our fundraising operations and diversify our income. This is an exciting opportunity to play a key role in shaping our income generation strategy and building meaningful relationships with funders and corporate partners. 

Role Overview 

We are seeking a proactive, strategic, and driven individual to lead our grant and bid writing function while also developing and managing relationships with corporate donors and partners. You will work closely with senior leadership to secure vital income through trusts, foundations, and businesses that align with our mission. 

Key Responsibilities 

Grant & Bid Writing (50%) 

• Research and identify suitable funding opportunities from trusts, foundations, and statutory bodies. 

• Write compelling, evidence-based grant applications and funding proposals. 

• Manage a pipeline of funding opportunities, ensuring deadlines are met. 

• Develop and implement an impact reporting strategy for grant and bid writing. 

• Monitor and report on funded projects in collaboration (using Salesforce) with delivery teams. 

• Maintain relationships with funders through regular updates, impact reports, and renewal applications. 

Corporate Fundraising & Partnerships (50%) 

• Implement our corporate fundraising strategy to increase income from businesses. 

• Identify and approach potential corporate partners, managing outreach and engagement. 

• Manage and cultivate existing partnerships with companies and organisations. 

• Create tailored proposals, sponsorship packages, and partnership materials. 

• Collaborate with the marketing team to promote partnerships and joint campaigns. 

• Organise and support corporate fundraising events and staff engagement opportunities. 

• To maintain excellent supporter stewardship and cultivation including thanking supporters and supporter development communications. 

Person Specification 

Essential 

• Proven experience in writing successful funding bids and managing grant applications. 

• Strong communication and relationship-building skills. 

• Ability to write persuasively and tailor messaging for different audiences. 

• Organised, self-motivated, and able to manage multiple projects and deadlines. 

• Passion for the mission of Down Syndrome UK and a commitment to inclusion. 

Desirable 

• Experience working in a small charity or growing organisation. 

• Knowledge of disability or education-related sectors. 

• Familiarity with CRM systems (such as Salesforce for non-profits) and impact reporting. 

• Experience in corporate fundraising, CSR, or business development. 

What We Offer 

• Working from home. 

• Flexible working arrangements. 

• Supportive and inclusive working environment. 

• Opportunity to make a real impact in a growing, ambitious charity. 

• Training and professional development opportunities. 

We are looking for a fulfilment focused Supporter Relations Assistant to join our Supporter Relations Team and provide a great customer experience for all our supporters!

This role supports the Fulfilment Coordinator in embedding and implementing fulfilment initiatives and activities within Friends of the Earth and plays a frontline role in strengthening our supporters experience and promoting our vision to a wide range of people through our channels - email, post, phone and social media.

Key Skills and Attributes: 

We are looking for an enthusiastic and committed customer service whizz who can juggle managing deadlines, ensuring supporters are thanked and resource orders are fulfilled accurately and efficiently, speaking to our brilliant supporters on the phone, moderating our social media pages, updating and maintaining supporter data in Dynamics and processing donations. You will be proactive and organised and have strong admin skills with an eye for detail and a problem-solving attitude.  

No previous experience is needed as you’ll be trained in using the Dynamics CRM and AgoraPulse platform, understanding Gift Aid, GDPR, compliant donation taking and more, and be a proactive self-starter who can hit the ground running, answering queries about climate change, the environment and protecting the natural world. 

This is the perfect role for someone looking to change their career at Friends of the Earth. Due to the varied nature of the role, no two days will be the same!

The team: 

Our friendly and passionate Supporter Relations Team is at the frontline of our commitment to create and develop positive relationships with our grassroots network and supporters of Friends of the Earth.  

Location and working pattern:

Friends of the Earth operate a 4-day-week across 30 hours. Your working pattern will be Tuesday-Friday or Monday-Thursday.

We ask that our Supporter Relations Assistants work 4 days in our office in Stockwell with the day starting by 10am with a flexible working pattern to suit your individual needs. Our core hours are 10am to 4pm.

Closing date: Wednesday 18th June 2025 (23:59) 

Hours: Full time (30 hours over 4 days)

Location: London office in Stockwell

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

About the Role

We’re looking for someone to help us grow our digital voice – whether you’re an experienced content creator looking for a flexible, purpose-driven role or a curious, motivated emerging creative keen to learn on the job.

This part-time role is designed to adapt to the right person.

This role can flex depending on your experience and availability:

• A skilled digital communicator with a strategic eye and limited availability (8–10 hrs/week)
• A curious, motivated emerging creative with the time and energy to develop your skills in a supportive environment (12–15 hrs/week)

We’re looking for the right person and will shape the role around your experience. Wherever you are in your career, you’ll help bring the Inland Waterways Association’s stories to life online, showcasing the power of community action, restoration, and environmental impact across the UK’s waterways.

You’ll be supported by our campaigns director and a part-time Brand/Social Strategist, and contribute to high-quality, mission-aligned content.

Key Responsibilities

• Create and schedule engaging content across Instagram, Facebook, BlueSky, TikTok and LinkedIn. All content is primarily organic.
• Design visuals using tools such as Canva (or similar) and write clear, on-brand copy
• Align content with IWA’s three storytelling pillars: advocacy & protection, restoration & regeneration, and environmental impact
• Source and repurpose volunteer-submitted content (e.g. photos, quotes, stories)
• Support user-generated content initiatives (e.g. takeovers, calendar campaigns)
• Monitor and respond to comments/messages, with support from the team
• Ensure posts follow digital accessibility best practices
• Track engagement metrics and contribute insights during monthly content planning
• Collaborate on evolving IWA’s storytelling and visual style

What You’ll Bring

We expect you to bring some of the following – and we’ll shape the role around your strengths:

If you’re more experienced, you might bring:

• A strong portfolio of digital storytelling and content creation
• Experience managing branded channels or building communities
• Confidence making decisions about tone, visuals and prioritisation

If you’re earlier in your career, we’ll look for:

• Creativity and a clear interest in storytelling for good
• Good writing and design instincts (Canva or similar tools)
• A willingness to learn, take feedback, and grow in the role

And in both cases:

• A proactive, dependable approach
• An interest in environmental, heritage, or place-based campaigns

What You’ll Get

• A part-time role with flexibility around hours and creative scope
• Real-world experience building digital engagement for a national charity
• Support and mentorship from experienced comms professionals
• The chance to help shape the voice of a values-led, people-powered organisation
• A growing portfolio of content and impact stories to be proud of

To Apply

Please send your CV to our email address and anything from a paragraph to one page telling us:

• Why this role appeals to you
• A social media account, post or campaign you admire, and why
• Optionally, include examples of your work

At IWA, we value experience, curiosity, and creative thinking. If you don’t meet every requirement but feel this role is a great fit, we’d love to hear from you. We’re more interested in finding a person who can develop, rather than ticking every box.

Help shape the future of imaging services by supporting providers on their journey to QSI accreditation. As our Quality Improvement and Review Partner you'll lead independent assessments, guide expert review teams, and drive measurable improvements across NHS and private imaging settings.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Improvement and Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll support imaging services on their journey toward QSI accreditation and lead independent assessments across a wide range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams, deliver robust evaluations, and produce focused reports and action plans that drive meaningful, measurable improvement.

What you’ll do

• Act as the designated Quality Improvement and Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Improvement and Review Partner candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Homeline team, an established befriending service dedicated to reducing isolation and promoting wellbeing for residents aged 60+ in the London Borough of Hammersmith & Fulham.

About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of dementia-focused befriending activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.

What you’ll do:

• Lead the launch of a new Dementia Information Hub at The Creighton Centre, providing advice, signposting, and referrals alongside dementia healthcare professionals.

• Build strong partnerships with local dementia services across health, social care, and the voluntary sector.

• Develop inclusive, engaging activities like dance therapy and gardening clubs to complement existing befriending programmes.

• Support the recruitment and training of a dedicated team of up to 15 Dementia Ambassadors and 50 home befriending volunteers.

• Coordinate up to 30 home and care home befriending matches in the first year, increasing to 50 in subsequent years, focusing on meaningful sensory and physical activities.

Who you are:
You have experience working in dementia services or the voluntary sector, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.

Job location: Central London – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.

NB: The post holder will also be expected to support learning and networking events around the country which will involve regular travel and overnight stays (approx. 10 days per year).

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
• Are you hardworking, flexible, highly organised and efficient?
• Are you reliable, with excellent attention to detail?
• Do you have office administration experience?

The Senior Events and Programme Coordinator (Leadership) has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QICN’s core programmes of work and the nurses in the team that lead them.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

· Acting as the main point of contact and knowledge base for the Leadership Programme speakers, clients, partners and participants on the programme.

· Acting as a key point of contact for business development and exploring alongside the Director of Nursing Programmes (Leadership and Standards) the pipeline for new partners and funding opportunities

· Ensuring with the Events and Membership Manager coverage of the team for the setting up workshops and programmes and ensuring the underpinning administration and coordination is in place.

· Working with the Director of Nursing Programmes (Leadership and Standards) to track key deliverables within a programme and ensuring the maintenance of records.

· Ensuring the issuing of invoices and onboarding of participants where appropriate

· Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

· To support the development of a Leadership Programme alumni network and build that into a self-organising community with the wider QICN team.

· Overseeing the coordination and administration of several QICN professional networks.

· Supporting the Network Lead with outreach to potential network members.

· Preparation of online network meetings (creating Zoom events, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).

Person Specification

· Minimum of four years’ experience of working in a coordination, support or administrative environment

· Experience of working in a delivery environment supporting course delivery and learning objective

· High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

· Experience of using CRM packages to manage, distribute, and update work

· Experience of organising events/workshops

· Experience of financial administration

· Good problem-solving and communication skills

· Highly organised and methodical approach to managing workload, including competing deadlines

· Able to work on own initiative and deliver timely, high-quality results

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.